Work From Home Franklin Town, MA jobs - 2,266 jobs
Remote Customer Service Sales (69k+ per year)
HMG Careers 4.5
Work from home job in Worcester, MA
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.
You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer:
· Remote, work from home career.
· Average first-year earnings of $69K commission + bonuses.
· Life-long residual income through renewals.
· Unionized position with stock options.
· Excellent benefits package - medical, dental, and prescription coverage.
· Exceptional training with experienced managers.
· High-quality leads provided: no calling family or friends.
· Flexible hours: this is a fulltime career, but you can choose when you work.
· Opportunities for advancement and recognition as we promote from within.
· Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.
Qualities We Value:
· Willingness to learn and be coached as we provide comprehensive training.
· Outgoing and Friendly Personality: a positive and approachable demeanor.
· A strong desire to help others: provide valuable advice and services.
· Effective Communication Skills: your ability to connect with others is crucial.
· Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
· Laptop or computer with camera is required.
· Possession of, or willingness to obtain an insurance license.
· Basic computer literacy is essential.
· Primary residence in Canada or USA: you must reside in North America to be eligible.
Your Job Responsibilities:
· Contact the leads we provide to schedule virtual meetings with clients.
· Present benefit programs to enroll new clients and cultivate relationships with them.
· Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$69k yearly 12d ago
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Remote Accounting Expert - AI Trainer ($50-$60/hour)
Data Annotation
Work from home job in Worcester, MA
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Bachelors level education or higher
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
$50-60 hourly 22d ago
Remote Accounting Manager - AI Trainer ($50-$60/hour)
Data Annotation
Work from home job in Providence, RI
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Bachelors level education or higher
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
$50-60 hourly 22d ago
Customer Service - Work from Home $45 per hour
GL1
Work from home job in Framingham, MA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Work from Home - Need Extra Cash?
Launch Potato
Work from home job in Pawtucket, RI
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$38k-58k yearly est. 20h ago
Remote Investment Analyst - AI Trainer ($50-$60/hour)
Data Annotation
Work from home job in Worcester, MA
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
$50-60 hourly 60d+ ago
HYBRID PFRT Revenue Integrity Specialist - 249325
Medix™ 4.5
Work from home job in Worcester, MA
Serve as a critical Charge Generation Tracker (CGT) Specialist and regulatory gatekeeper, ensuring strict compliance with all coding, billing, and third-party guidelines. This role is essential for revenue integrity and correct charge capture across the system. You will act as the primary resource for clinical staff, providers, and administration on coding and billing regulatory matters.
Key Responsibilities
Regulatory Compliance & CGT Management: Maintain and update the CGT in compliance with federal, state, and payer regulations, ensuring accurate reflection of clinical practice and proper synchronization with IT applications.
Edit Review & Resolution: Review and resolve assigned billing/coding edits within prescribed timeframes, routing issues to appropriate owners and collaborating with clinical/charge capture staff for resolution. Monitor daily edit reports and address delinquencies.
Expert Support & Resource: Provide expert regulatory support, guidance, and research on coding, billing, and charge capture to providers, clinical charge capture specialists, and administrative staff. Act as the primary subject matter expert for the organization.
Education & Training: Develop and conduct educational courses, seminars, and training materials for physicians, clinicians, and billing staff on professional documentation, coding, and billing guidelines.
Audit & Monitoring: Lead annual regulatory reviews (CPT, CMS updates) and perform quality audits of patient accounts to identify opportunities for improvement in documentation, charge capture, and coding. Monitor key coding and billing publications for timely compliance.
Requirements
CPC certification
EPIC
3-5 years of experience in professional billing & coding
Knowledge of CPT / HCPCS codes and third-party reimbursement policies
Working knowledge of Microsoft applications; ability to create and present reports to physicians
Schedule/Shift: Monday-Friday 8am-5pm (EST)
**PLEASE NOTE**: This is a
Hybrid
position so candidates must be from the New England area, preferably in MA. Candidates must be able and willing to come on-site for at-the-elbow support, especially during new practice implementations
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
A leading biopharmaceutical company is seeking a Senior Director, Statistical Programming, to oversee all statistical programming activities. This role involves leading a team to achieve regulatory and business objectives, ensuring high-quality deliverables, and managing strategic planning. The ideal candidate will possess a strong background in statistical programming, with extensive experience in leadership and project management. The position offers a competitive salary and a hybrid working model based in Waltham, MA.
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$126k-184k yearly est. 5d ago
Customer Support Specialist
Brilliance Canada
Work from home job in Worcester, MA
We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY.
Job Description:
We Are: Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing.
You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a flexible schedule in a team environment around a lot of great people. You need a fast-paced environment where no two days are the same and you understand how to be the face/voice of a company.
Responsibilities Include:
Work with our insurance provider clients and deliver great overall customer service
Take in a high volume of calls, communicate via email and letters as appropriate
Document all client communication across several platforms
Be the point person for our clients as well as their customers
Qualifications:
2+ years of customer service experience in a call-center environment
Demonstrated communication, organizational and interpersonal skills
Intermediate proficiency in Microsoft Office
Strong independent problem solving and analytical skills
Preferred Qualifications:
4+ years of insurance experience (insurance agent license a plus!)
Bilingual (Spanish/English)
Associate's degree
Worker Type:
Number of Openings:
3
$44k-68k yearly est. 2d ago
Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Cranston, RI
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$33k-74k yearly est. 20h ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Brockton, MA
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$84k-115k yearly est. 60d+ ago
Hybrid Life Sciences Talent Acquisition Partner
Pharmaron Beijing Co. Ltd.
Work from home job in Waltham, MA
A global CRO is looking for a Talent Acquisition Partner in Waltham, MA. The ideal candidate will lead recruitment processes for life sciences roles and collaborate closely with hiring managers. Essential qualifications include significant recruitment experience, particularly within the Pharmaceutical sector, as well as strong communication skills. The role offers a competitive salary of $70,000 - $100,000 along with a comprehensive benefits package.
#J-18808-Ljbffr
$70k-100k yearly 5d ago
Director, Fixed Income Strategy - Market Innovator (Hybrid)
Imea
Work from home job in Smithfield, RI
A financial services firm in Smithfield, Rhode Island, is seeking a Director of Fixed Income Strategy to oversee bond offerings and collaborate with multiple teams. This hybrid position emphasizes data analysis, competitive monitoring, and product development in fixed income markets. Candidates should hold a bachelor's degree, have a keen interest in investment, and be committed to obtaining necessary certifications. Strong presentation skills and a team-oriented attitude are essential for success in this role.
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$124k-168k yearly est. 4d ago
Commercial Lines Account Manager (Remote in MA and RI Only)
Summit Bridge Partners 4.5
Work from home job in Worcester, MA
Commercial Lines Account Manager - Small Business Unit
Foxborough, MA | 95% Remote (MA & RI residents only)
Full-Time |
$60,000-$85,000 Base Salary
We're partnering with a well-established insurance organization seeking a Commercial Lines Account Manager to support a book of Small Business commercial clients. This is a generalist role focused on client service, renewals, and relationship management-ideal for a proactive insurance professional who values autonomy, stability, and work-life balance.
What You'll Do
Manage a portfolio of small to mid-sized commercial lines clients
Handle day-to-day servicing, policy renewals, and client communications
Partner closely with producers and internal service teams
Maintain strong client relationships and ensure coverage needs are met
Attend occasional in-person client meetings (minimal travel required)
What We're Looking For
3-4 years of commercial lines insurance experience
Solid understanding of core commercial coverages and risk management
Strong communication, organization, and follow-through skills
Experience with agency management systems (EPIC is a plus, not required)
Compensation & Benefits
Base Salary: $60,000-$85,000 (based on experience)
Medical, dental, and vision insurance
401(k) with company match
Minimum of 3 weeks PTO (additional time negotiable)
All paid holidays, including Columbus Day and Patriots' Day
95% remote work environment
In-office onboarding and training (up to 12 weeks)
This is a great opportunity to work independently within a supportive and stable team while building meaningful client relationships.
Apply today or message us directly to learn more-confidentially.
$60k-85k yearly 2d ago
Usage Tester - Work From Home - $45 per hour
GL1
Work from home job in Attleboro, MA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Work from Home - Full Time - Data Entry - $45 per hour
GL Inc. 4.1
Work from home job in Newton, MA
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$35k-40k yearly est. 60d+ ago
Senior MSL - Osteoporosis (Remote TX Territory)
Upsher-Smith 4.7
Work from home job in Waltham, MA
A leading biopharmaceutical company is seeking a Senior Medical Science Liaison for the Texas territory. The ideal candidate will develop relationships with healthcare professionals, respond to medical inquiries, and provide scientific information related to osteoporosis. This role requires extensive travel within the region and a commitment to improving patient outcomes. The position offers a competitive salary of $190,000 - $220,000, along with comprehensive benefits.
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$190k-220k yearly 3d ago
FULL TIME GenAI Platform Lead - HYBRID ONSITE (DIRECT HIRE)
Yoh, A Day & Zimmermann Company 4.7
Work from home job in Needham, MA
Please send current resumes directly to ************************* Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG LinkedIn: ********************************************* FULL TIME Gen AI Platform Lead - HYBRID ONSITE (DIRECT HIRE)
**Candidates requiring visa sponsorship are welcome to apply**
Asa part of our Generative AI (GenAI) enablement initiative, the GenAI Lead will drive this transformation by overseeing infrastructure development, enabling adoption, and coordinating cross-functional efforts within our Technology community. This is a hands-on leadership role requiring technical depth, strategic thinking, and strong communication skills. The GenAI Lead will work closely with the Platform Engineering team focused on developing the centralized Model Context Protocol (MCP) server and contributing to the buildout of the AI Gateway-core components of our GenAI infrastructure, the GenAI Guild, lead enablement efforts, and serve as a practitioner-owning applications and using GenAI tools to demonstrate value and best practices.
Keys to this Position
• GenAI Expertise: Broad understanding of GenAI technology landscape, tools, IDE integrations (e.g., GitHub Copilot), and foundational models (e.g., GPT, Claude etc).
• Industry Awareness: Ability to track and interpret GenAI trends and peer adoption strategies.
• Enablement & Training: Experience designing and delivering enablement programs for engineers, analysts, QA, and support teams.
• Hands-On Delivery: Own applications and use GenAI tools in daily development. Experience with GenAI platforms and IDE integrations.
• Communication & Influence: Strong communication skills to collaborate across disciplines and influence adoption strategies.
• Leadership & Oversight: Ability to manage initiatives, track milestones, and coordinate with stakeholders and senior leadership. Demonstrated success in leading technical cross-functional initiatives.
• Proven experience in full-stack development and infrastructure engineering.
• Python skills and familiarity with DevOps practices.
• Experience with AWS services (EC2, IAM, CloudFormation) and SSO integration.
Key Responsibilities
• Lead the rollout of GenAI tools across engineering and adjacent disciplines.
• Provide oversight and mentorship to GenAI Platform Engineers.
• Evaluate and recommend GenAI platforms, IDE integrations, and model providers.
• Design and deliver training programs tailored to different user groups.
• Own and develop applications using GenAI tools to model best practices.
• Collaborate with engineering, QA, support, and business stakeholders to identify use cases.
• Promote responsible AI usage and ensure alignment with governance standards.
• Coordinate with Program Manager for broad stakeholder communications, including those to the CTO and other firm leadership.
• Organize learning lunches, office hours, and feedback loops via the GenAI guild.
• Establish mechanisms for teams to report challenges with GitHub Copilot and other GenAI tools.
• Stay abreast of rapidly evolving AI technology and capabilities to enable recommendations on the direction in this space
Estimated Min Rate: $160,000.00
Estimated Max Rate: $180,000.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
$160k-180k yearly 3d ago
Knowledge Management Systems and Governance Specialist
DPR Construction 4.8
Work from home job in Waltham, MA
DPR Construction is seeking a detail-oriented and systems-minded Knowledge Management Systems & Governance Specialist to build and sustain the infrastructure that makes DPR's knowledge easy to manage, find, and trust. This role will focus on the administration, governance, and scalability of DPR's enterprise knowledge systems. The ideal candidate thrives at the intersection of process, technology, and business enablement, with a passion for creating systems and standards that enhance knowledge sharing and improve the employee experience.
This position will partner with product managers, content leads, and technical peers to ensure our knowledge systems are reliable, consistent, and measurable - laying the foundation for how DPR captures, organizes, and delivers knowledge to project teams and business leaders.
Responsibilities
System Administration & Health
* Manage the day-to-day health of DPR's enterprise knowledge systems, including permissions, site configuration, and user support.
* Collaborate with technical SharePoint team on configuration decisions, ensuring platforms remain stable, scalable, and aligned with business needs.
* Provide onboarding, training, and troubleshooting support for content contributors and stakeholders.
* Monitor system performance and proactively identify opportunities to streamline administration and improve usability.
Governance & Lifecycle Management:
* Design and implement governance processes for knowledge content, including creation, review, versioning, and archiving.
* Establish and maintain standards for content formatting, organization, and contributor practices.
* Partner with content owners to ensure content remains fresh, accurate, and aligned with best practices.
* Promote adoption of platform and content standards by evaluating how employees interact with content and optimizing usability.
Metadata & Data Model Design
* Develop and maintain metadata models, taxonomies, and tagging frameworks that improve search, personalization, and integration.
* Ensure data integrity and consistency across multiple knowledge products and systems.
* Collaborate with product and technical teams to align metadata design with future integrations and AI tools.
* Own the design, implementation, and maintenance of integrations between Microsoft 365, SharePoint, and other enterprise systems, with a deep understanding of key touchpoints and downstream impacts to ensure seamless data flow, improved efficiency, and a connected user experience.
Measurement & Reporting:
* Define and maintain dashboards and reporting tools that track content usage, system health, and adoption.
* Analyze system usage patterns to uncover gaps, identify opportunities, and drive improvements in content, employee engagement, and business strategy.
* Provide regular reporting to leadership to demonstrate the value of knowledge systems.
Support for Knowledge Sharing & Continuous Improvement
* Collaborate with product managers and content leads to identify gaps in DPR-wide knowledge and help develop solutions.
* Benchmark DPR's intranet and knowledge systems against industry best practices and emerging technologies.
* Participate in knowledge-sharing events and initiatives that promote adoption of DPR's knowledge resources.
* Stay current on Microsoft 365 and SharePoint advancements, assessing new features and updates to identify opportunities for implementation and improved user experience.
Qualifications
* Bachelor's degree in Information Systems, Knowledge Management, Business Administration, Construction Management, or related field.
* 5+ years of experience in a role focused on knowledge management, intranet governance, information systems, or related discipline.
* Demonstrated experience managing permissions, content governance, or administration in enterprise platforms (SharePoint strongly preferred).
* Proven ability to design and implement content lifecycle processes (review cycles, archiving, versioning).
* Familiarity with metadata, taxonomy, and data structures that support search and personalization.
* Experience creating or maintaining dashboards and usage reporting to track adoption and performance.
* Strong business acumen with the ability to translate user needs into scalable governance processes.
* Prior exposure to construction industry knowledge, terminology, or project workflows strongly preferred.
* Location Preference: San Diego, Boston, Austin, Reston.
Skills & Attributes
* Communication & Collaboration: Ability to communicate clearly, build consensus, and work across organizational boundaries.
* Analytical Thinking & Judgment: Skilled at diagnosing issues, gathering input, and making timely decisions that balance analysis with action.
* Process-Oriented & Organized: Capable of documenting, standardizing, and improving business processes and workflows.
* Drive for Results: Proactive, resourceful, and committed to following through.
* Creative Problem-Solving: Able to generate and test solutions that improve usability and value.
* Ever Forward Mindset: Open to new ideas, applies lessons learned, and builds partnerships for learning and sharing.
* Technical Aptitude: Comfortable working with system configuration, permissions, and metadata; able to collaborate effectively with IT and technical teams.
Work Conditions
* Prolonged periods of sitting and/or standing at a computer screen.
* Must be able to sit or stand for long periods of time.
* Must be able to lift 15 pounds at times.
* Occasional domestic travel, via airplane, will be required for meetings.
This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required.
Attention Applicants:
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Salary is just one component of DPR's total compensation package.
DC & MA Pay Range:$91,536-$156,918. San Diego Pay Range:$83,908-$143,842
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
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