Patient Care Coordinator jobs at Fred Hutch - 71 jobs
Patient Care Coordinator I - Evergreen
Fred Hutchinson Cancer Research Center 4.5
Patient care coordinator job at Fred Hutch
Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.
The PatientCareCoordinator I is a member of a dynamic team and acts as a professional liaison for patients and families, care providers, other Fred Hutch departments and Alliance members. The role uses critical thinking skills to facilitate and operationalize complex scheduling requests through heavy use of multiple computer systems. The role provides continuity of care by ensuring a smooth transition between care settings and by developing a trusted relationship with patients to identify and assist with each patient's individual needs that may arise related to the care they receive.
1.0 FTE - 40 hours Weekly Variable days - 8:30a-5p
Responsibilities
* Schedules all patient appointments related to treatment within Fred Hutch as well as outside consults and referrals and communicates schedule directly to patients. Coordinates scheduling with other departments to ensure efficient patient flow.
* Works closely with patients, families, visitors, providers, and staff to identify needs, answer questions, resolve problems, provide information, and follow up.
* Update patient and caregiver contact information in EHR when needed.
* Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.
* Manages and prioritizes scheduling requests.
* Recognizes emergency situations and initiates correct code procedures.
* Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.
* Assists with the training of new staff
* Update/block provider templates for just in time needs
* Triage calls from referring physicians, patients, family members, and others wishing to access care at Fred Hutch.
* Collects and enters patient demographic and insurance information and enters into registration databases.
* Assists with the financial clearance process as necessary
* Coordinates Commercial Cell Therapy Portal Access (IMTX)
* Distributes work to the Program Assistant and/or PatientCareCoordinator Assistant as appropriate
Qualifications
Required:
* High school graduate or equivalent
* Ability to work independently, organize, and prioritize concurrent responsibilities and demand
* Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
* Proficient in the use of word processing (MS Word), email, and data entry in a Windows-based environment
* Demonstrated customer service skills
* Ability to solve complex problems and meet patient needs
* Ability to work in a high pressure, deadline oriented, and complex health care environment
* Ability to review work to identify and eliminate errors and omissions
* Active listening skills.
* Ability to build relationships while maintaining appropriate boundaries.
* Coping skills.
* Ability to identify and triage issues appropriately.
* Attention to detail to ensure scheduling accuracy.
Preferred:
* Bachelor's degree (BA or BS)
* Minimum of 2 years of experience in a patientcare setting preferred
* Experience with Epic or other scheduling and registration software
The hourly pay range for this position is from $27.01 to $38.45 and pay offered will be based on experience and qualifications.
1.0 FTE - 40 hours Weekly Variable days - 8:30a-5p
This position is not eligible for H-1B sponsorship at this time.Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).
Additional Information
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at ******************* or by calling ************.
$27-38.5 hourly Auto-Apply 18d ago
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Patient Access Coordinator
Fred Hutchinson Cancer Center 4.5
Patient care coordinator job at Fred Hutch
Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.
The Patient Access Coordinator is a member of the care service team and acts as a professional liaison for patients and families, care providers, as well as other Fred Hutch departments. The role uses critical thinking skills to facilitate and operationalize complex scheduling requests through heavy use of multiple computer systems.
Please note that this is a part-time (0.7 FTE) position, working Monday-Friday starting at 9:30am at the South Lake Union location.
Responsibilities
Schedules all patient appointments related to treatment within Fred Hutch as well as outside consults and referrals. Coordinates scheduling with other departments to ensure efficient patient flow.
Works closely with patients, families, visitors, providers and staff to identify needs, answer questions, resolve problems, provide information and follow up.
Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.
Manages and prioritizes scheduling requests.
Recognizes emergency situations and initiates correct code procedures.
Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.
Assists with the training of new staff
Qualifications
Required:
High school graduate or equivalent
One year of customer service experience required.
Ability to work independently, organizing, and prioritizing concurrent responsibilities and demands.
Ability to work in a high pressure, time-sensitive, and complex health care environment.
Ability to demonstrate sensitivity and empathy in an emotionally challenging environment.
Active listening skills.
Ability to build relationships while maintaining appropriate boundaries.
Coping skills.
Ability to work independently, organize, and prioritize concurrent responsibilities and demands.
Ability to use a mouse, navigate computer programs, and use email in a business setting.
Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner.
Ability to identify and triage issues appropriately.
Attention to detail to ensure scheduling accuracy.
Preferred:
Bachelor's degree (BA or BS)
Previous medical office/hospital experience coordinating physician appointments and patient services preferred.
Familiarity with medical terminology.
Bilingual skills.
Prior experience utilizing an electronic medical record system and/or an automated scheduling system.
The hourly pay range for this position is from $25.72 to $36.62 and pay offered will be based on experience and qualifications.
Please note that this is a part-time (0.7 FTE) position, working Monday-Friday starting at 9:30am at the South Lake Union location.
This position is not eligible for H-1B sponsorship at this time.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks). Paid time off is prorated for part-time positions.
Additional Information We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at ******************* or by calling ************.
$25.7-36.6 hourly Auto-Apply 17d ago
Patient Scheduling Specialist
Medasource 4.2
Denver, CO jobs
Medical Support Assistant
Duration: 1 year contract (strong possibility of extension!)
Onsite: Denver, CO
Full Time: M-F, Day Shift
Overview: We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by a large healthcare system. MSAs provide critical front-line administration support across outpatient clinics and virtual care services.
Responsibilities:
• Customer service, appointment scheduling, and records management
• Answer phones, greet Veteran patients, schedule appointments and consults
• Help determine a clinic's daily needs, and verify and update insurance information
Required Qualifications:
• Minimum 6+ months of customer service experience
• 1+ year of clerical, call center, or healthcare administrative experience
• High school diploma or GED required
• Proficient with medical terminology
• Typing speed of 50 words per minute or more
• Ability to pass a federal background check
• Reliable internet for a remote work environment
$35k-42k yearly est. 4d ago
Patient Care Coordinator
Teksystems 4.4
Raleigh, NC jobs
*Pharmacy PatientCareCoordinator (Remote- USA)* * *Minimum 2 years of healthcare-related customer service experience* * *At least 2 years of call center experience* * *Placement Type:* 4month contract
* *Training Period:* 8 weeks, Monday to Friday
* Please note: PTO is not permitted during training
* *Pay Rate: $21/hr*
*About Neovance*
Neovance is dedicated to transforming the patient experience through compassionate, technology-enabled pharmacy and patient access services. With more than 30 years of experience supporting the biopharmaceutical industry, we help patients start and stay on therapy by removing barriers to care and ensuring seamless access.
* *
*Role Summary*
*As a Pharmacy PatientCareCoordinator*, you will support patients throughout their treatment journey by managing inbound/outbound calls, coordinating medication refills and shipments, gathering patient information, and ensuring continuity of therapy. This role blends customer service excellence with meaningful impact in the healthcare space.
*What You'll Do*
* Manage inbound calls regarding refills, shipment status, and patient inquiries
* Conduct outbound calls for refill reminders, adherence checkins, and information updates
* Accurately collect and enter patient demographic and medication information
* Coordinate medication deliveries and escalate delays or issues
* Support smooth communication between patients, prescribers, and internal pharmacy teams
* Document all interactions with accuracy and compliance
* Ensure timely processing of prescriptions and continuity of therapy
*What You'll Bring*
* Strong communication and customer service skills
* Experience handling highvolume calls in a healthcare-related environment
* Proficiency with pharmacy systems, CRM tools, and Microsoft Office
* Ability to work independently in a remote environment
* Knowledge of HIPAA and pharmacy operations preferred
* Strong attention to detail and data entry accuracy
*Work Environment*
* Fully remote role-requires quiet workspace and reliable highspeed internet
* Heavy phone and computer use daily
* Occasional extended hours during high-volume periods
*Job Type & Location*
This is a Contract position based out of Raleigh, NC.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 7d ago
VDC/BIM Coordinator - Mechanical - REMOTE OPTION
Cybercoders 4.3
Charlotte, NC jobs
Mechanical VDC/BIM Coordinator - Remote Option Top ENR Mechanical contractor is looking for experienced HVAC and piping VDC Coordinators and technicians to join our growing team. The ideal candidate will play a crucial role in supporting the coordination and implementation of HVAC and piping systems, utilizing Revit and other BIM tools to ensure seamless integration and efficiency in our projects. This is an opportunity to work on world class technical projects and we have multiple roles open (on-site and remote options for qualified candidates)!
Key Responsibilities
Collaborate with project teams to develop and implement VDC strategies for mechanical systems.
Utilize Revit to create, modify, and manage HVAC and piping models and ensure compliance with project specifications.
Conduct clash detection using Navisworks and other tools to identify and resolve conflicts in the design phase.
Assist in project management tasks, including scheduling and resource allocation, to ensure project milestones are met.
Provide technical support and guidance to team members in the use of BIM software and tools.
Prepare and review documentation related to mechanical systems, including specifications, drawings, and reports.
Participate in coordination meetings with other disciplines, such as electrical and plumbing, to ensure integrated designs.
Qualifications
Bachelor's degree in Mechanical Engineering or related field.
Proven experience with HVAC/piping design and implementation.
Strong proficiency in Revit and familiarity with other BIM tools.
Knowledge of MEP systems and construction processes is preferred.
Familiarity with clash detection processes and tools like Navisworks.
Excellent communication skills and ability to work effectively in a remote team environment.
Benefits
Remote option for qualified candidates with 10+ years of professional experience
Relocation assistance is available to qualified candidates for on-site roles with 3+ years of professional experience
Health/Vision/Dental Insurance
401K plan with company match
PTO/Sick Leave/Holidays
HSA/FSA/HRA Accounts
Wellness Programs
If you are an experienced BIM/VDC Technician or Coordinator with HVAC, piping and/or plumbing experience, please apply today or contact josh.ortiz@cybercoders.com
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
josh.ortiz@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JO4-1840775L686 -- in the email subject line for your application to be considered.***
Josh Ortiz - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 12/07/2022 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$46k-69k yearly est. 1d ago
VDC/BIM Coordinator - Mechanical - REMOTE OPTION
Cybercoders 4.3
Charlotte, NC jobs
Mechanical VDC/BIM Coordinator - Remote Option We are seeking a skilled Mechanical VDC/BIM Coordinator to join our team remotely. The ideal candidate will be responsible for managing and coordinating the Virtual Design and Construction (VDC) processes, focusing on HVAC systems, and utilizing BIM methodologies to enhance project efficiency and effectiveness.
Key Responsibilities
Manage and coordinate BIM processes for HVAC and mechanical systems, ensuring accurate and efficient design and documentation.
Collaborate with project teams to gather requirements and integrate MEP systems into the overall project.
Conduct clash detection and resolution using Navisworks to prevent construction issues.
Assist in the development and maintenance of VDC workflows and standards.
Provide technical support and guidance to project teams regarding BIM software and methodologies.
Coordinate with project managers and stakeholders to align VDC strategies with project goals and timelines.
Qualifications
Proven experience in HVAC design and BIM coordination.
Proficiency in Revit and related BIM software.
Experience with Mechanical, Electrical, and Plumbing (MEP) systems is a plus.
Strong knowledge of VDC processes and construction methodologies.
Familiarity with project management principles and practices.
Experience in clash detection and resolution using Navisworks.
Knowledge of piping and plumbing systems is a plus.
Strong problem-solving skills and attention to detail.
Benefits
Remote option for qualified candidates with 10+ years of professional experience
Health/Vision/Dental Insurance
401K plan with company match
PTO/Sick Leave/Holidays
HSA/FSA/HRA Accounts
Wellness Programs
If you are an experienced BIM/VDC Technician or Coordinator with HVAC, piping and/or plumbing experience, please apply today or contact carson.kirk@cybercoders.com
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
josh.ortiz@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CK13-1851226L485 -- in the email subject line for your application to be considered.***
Josh Ortiz - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 05/01/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$46k-69k yearly est. 1d ago
Patient Care Coordinator
Teksystems 4.4
Raleigh, NC jobs
Job Title: Pharmacy PatientCareCoordinator Shifts: - Monday - Friday, 8:00 AM - 4:30 PM EST - Monday - Friday, 9:00 AM - 5:30 PM EST - Monday - Friday, 11:30 AM - 8:00 PM EST About Neovance: At Neovance, we're transforming the patient experience by driving better outcomes through compassion, innovation, and operational excellence. With more than 30 years of experience partnering with the biopharmaceutical industry, we deliver agile, technology-enabled patient access solutions that help people start and stay on therapy.
Our expertise spans HUB services, patient assistance programs, field reimbursement, nursing, and non-commercial pharmacy - each designed to remove barriers to care and ensure patients receive the therapies they need when they need them.
Guided by our values of Agility, Integrity, Tenacity, Unity, and Quality, we work as one Neovance team to optimize access, enhance adherence, and make a meaningful impact, one patient at a time.
The Opportunity:
As a Pharmacy PatientCareCoordinator, you'll be the vital connection between patients and their pharmacy care team. You'll handle inbound and outbound calls that keep patients on therapy, ensure timely medication delivery, and provide the support that makes a real difference in people's lives.
This fully remote role combines customer service excellence with healthcare impact. You'll coordinate medication shipments, conduct refill outreach, collect important patient information, and serve as a trusted resource for patients navigating their treatment journey. If you're detail-oriented, empathetic, and passionate about helping others, this role offers the perfect blend of structure and meaningful work.
What You'll Do:
- Manage inbound patient and prescriber calls regarding shipment status, delivery questions, address changes, and refill scheduling
- Conduct proactive outbound calls to patients for refill reminders, therapy adherence check-ins, and demographic or eligibility updates
- Collect and verify patient demographic, contact, allergy, and medication information with accurate data entry into pharmacy systems
- Coordinate medication shipments by scheduling deliveries, confirming receipt, and escalating any delays or issues
- Serve as a liaison between patients, prescribers, and internal pharmacy teams to support seamless order processing
- Monitor prescription status to ensure therapy continuity and proactively address gaps in refill scheduling
- Document all patient interactions accurately and escalate clinical or compliance concerns to pharmacists or supervisors
- Provide exceptional customer support and help patients navigate the pharmacy process with confidence
- Contribute to process improvement initiatives that enhance patient experience and operational efficiency
What You'll Bring:
Education & Experience
- High school diploma or equivalent required; associate or bachelor's degree in health administration, pharmacy services, or related field preferred
- At least 1 year of experience in pharmacy call center operations, specialty pharmacy coordination, or healthcare customer service preferred
Skills & Strengths
- Experience managing inbound/outbound patient calls, refill reminders, and shipment coordination
- Proficiency with pharmacy management systems, CRM tools, and Microsoft Office applications
- Strong attention to detail with excellent written and verbal communication skills
- Ability to work independently in a remote environment while maintaining high productivity
- Understanding of URAC/ACHC accreditation standards and patient privacy regulations (HIPAA) strongly preferred
Work Environment:
- Fully remote position requiring a dedicated, private workspace with reliable high-speed internet and secure data connection.
- Heavy computer and phone use with occasional extended hours during high-volume periods.
Job Type & Location
This is a Contract position based out of Raleigh, NC.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 9d ago
Patient Care Coordinator
Teksystems 4.4
Raleigh, NC jobs
Job Title: Pharmacy PatientCareCoordinatorJob Description Join our team as a Pharmacy PatientCareCoordinator, where you will play a pivotal role in enhancing patient experiences through exceptional customer service and healthcare support. In this fully remote position, you will manage inbound and outbound calls, coordinate medication shipments, and provide vital assistance to ensure patients receive their therapies on time.
Responsibilities
+ Handle inbound patient and prescriber calls regarding shipment status, delivery questions, address changes, and refill scheduling.
+ Conduct proactive outbound calls to patients for refill reminders, therapy adherence check-ins, and demographic or eligibility updates.
+ Collect and verify patient demographic, contact, allergy, and medication information with accurate data entry into pharmacy systems.
+ Coordinate medication shipments by scheduling deliveries, confirming receipt, and escalating any delays or issues.
+ Serve as a liaison between patients, prescribers, and internal pharmacy teams to support seamless order processing.
+ Monitor prescription status to ensure therapy continuity and proactively address gaps in refill scheduling.
+ Document all patient interactions accurately and escalate clinical or compliance concerns to pharmacists or supervisors.
+ Provide exceptional customer support and help patients navigate the pharmacy process with confidence.
+ Contribute to process improvement initiatives that enhance patient experience and operational efficiency.
Essential Skills
+ High school diploma or equivalent required; associate or bachelor's degree in health administration, pharmacy services, or related field preferred.
+ At least 1 year of experience in pharmacy call center operations, specialty pharmacy coordination, or healthcare customer service preferred.
+ Experience managing inbound/outbound patient calls, refill reminders, and shipment coordination.
+ Proficiency with pharmacy management systems, CRM tools, and Microsoft Office applications.
+ Strong attention to detail with excellent written and verbal communication skills.
+ Ability to work independently in a remote environment while maintaining high productivity.
+ Understanding of URAC/ACHC accreditation standards and patient privacy regulations (HIPAA) strongly preferred.
Additional Skills & Qualifications
+ Experience in insurance claim processing, insurance verification, and patient access.
+ Knowledge of medical terminology, patient registration, and prior authorization.
+ Strong empathy and soft skills.
+ Adherence to policy and procedures, with experience in call center environments, particularly in pharmacy or healthcare.
Why Work Here?
Be part of an innovative work environment where employees engage in cutting-edge projects and technologies. Enjoy a healthy work-life balance with remote work options. Work within an inclusive culture that values diversity, supported by regular recognition programs and a collaborative atmosphere. Benefit from supportive leadership that fosters open communication and feedback.
Work Environment
This is a fully remote position that requires a dedicated, private workspace with reliable high-speed internet. The role involves heavy computer and phone use with occasional extended hours during high-volume periods. Ensure secure data connections and adhere to security protocols by using only client-provided software and tools. Maintain confidentiality and follow strict guidelines to protect sensitive information.
Job Type & Location
This is a Contract position based out of Raleigh, NC.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 11d ago
Patient Care Coordinator
Teksystems 4.4
Raleigh, NC jobs
Pharmacy PatientCareCoordinator (Remote- USA) + Minimum 2 years of healthcare-related customer service experience + At least 2 years of call center experience + Placement Type: 4‑month contract
+ Training Period: 8 weeks, Monday to Friday
+ Please note: PTO is not permitted during training
+ Pay Rate: $21/hr
About Neovance
Neovance is dedicated to transforming the patient experience through compassionate, technology-enabled pharmacy and patient access services. With more than 30 years of experience supporting the biopharmaceutical industry, we help patients start and stay on therapy by removing barriers to care and ensuring seamless access.
Role Summary
As a Pharmacy PatientCareCoordinator, you will support patients throughout their treatment journey by managing inbound/outbound calls, coordinating medication refills and shipments, gathering patient information, and ensuring continuity of therapy. This role blends customer service excellence with meaningful impact in the healthcare space.
What You'll Do
+ Manage inbound calls regarding refills, shipment status, and patient inquiries
+ Conduct outbound calls for refill reminders, adherence check‑ins, and information updates
+ Accurately collect and enter patient demographic and medication information
+ Coordinate medication deliveries and escalate delays or issues
+ Support smooth communication between patients, prescribers, and internal pharmacy teams
+ Document all interactions with accuracy and compliance
+ Ensure timely processing of prescriptions and continuity of therapy
What You'll Bring
+ Strong communication and customer service skills
+ Experience handling high‑volume calls in a healthcare-related environment
+ Proficiency with pharmacy systems, CRM tools, and Microsoft Office
+ Ability to work independently in a remote environment
+ Knowledge of HIPAA and pharmacy operations preferred
+ Strong attention to detail and data entry accuracy
Work Environment
+ Fully remote role-requires quiet workspace and reliable high‑speed internet
+ Heavy phone and computer use daily
+ Occasional extended hours during high-volume periods
Job Type & Location
This is a Contract position based out of Raleigh, NC.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 11d ago
Practice Management Coordinator
Crowell & Moring 4.9
Washington jobs
Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.
Job Summary
The Practice Management (PM) Coordinator works closely with and supports assigned practice groups and/or Departments on all practice management initiatives. This position reports to the Practice Group/Sr. Practice Group Manager(s) and/or Director/Sr. Director of Practice Management and will work closely with other members of the Practice Management teams.
Job Responsibilities
Executes on supervisor-defined priorities to implement practice group and/or Department strategic initiatives and support operations, such as (but not limited to):
Prepares financial and performance reports.
Coordinates logistics for practice group and/or Department meetings, training, events, and retreats, including drafting agendas, scheduling, issuing of calendar appointments, and similar tasks.
Maintains practice group and/or Department intranet site and repository of relevant practice management information.
Supports supervisor(s) to develop and monitor practice group expense and revenue budgets.
Supports the morale and engagement of attorneys in the practice groups and/or Department.
Assists with the annual attorney evaluation process.
Executes on supervisor-defined ad hoc and special projects.
Qualifications
Knowledge, Skills and Abilities
Ability to work effectively both independently and with others in a cooperative, enthusiastic and collaborative manner to accomplish position functions and participate in team efforts.
Demonstrates sound judgment with respect to confidential and sensitive information and persuasion in gaining the cooperation of others.
Ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.
Ability to communicate clearly and effectively, both orally and in writing, with attorneys, staff and vendors.
Ability to quickly learn and utilize technology tools and resources.
Proficiency in Microsoft Office.
Education
The position requires a Bachelor's Degree in a related field.
Experience
The position requires a minimum of one (1) to three (3) years of increasingly responsible, directly related experience. Experience in a law firm or professional services environment preferred.
Additional Information
Crowell & Moring LLP offers a competitive compensation and comprehensive
benefits
package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.
Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The salary range for this position is $59,000-$77,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors.
EOE m/f/d/v
Crowell & Moring LLP participates in the E-Verify program.
$59k-77k yearly 11h ago
Patient Care Coordinator
Pace Staffing Network 3.8
Seattle, WA jobs
Full Time (Contract)
We're hiring a PatientCareCoordinator for a 13-week contract assignment with one of Seattle's most respected healthcare providers. This position is fully onsite at the Swedish Neuroscience Institute and plays a key role in supporting neurosurgery patients with high-touch scheduling, coordination, and customer service.
You'll be the friendly face patients rely on. From check-in and insurance verification to scheduling complex neurosurgical appointments, you'll guide them through each step of their visit while working closely with clinicians to keep the clinic running smoothly. We're looking for someone who thrives in fast-paced specialty environments and brings accuracy, empathy, and efficiency to every interaction.
What You'll be Doing…
• Greet and check in patients
• Verify insurance and obtain authorizations using CPT codes
• Schedule clinic visits, imaging, and neurosurgical procedures in EPIC
• Manage a high volume of patient calls and appointment requests
• Handle confidential patient information with professionalism
• Collaborate with neurosurgery providers to support daily operations
Here's what your work history needs to show as evidence that you're the right candidate…
• 1+ year of experience in a healthcare or medical setting, or 2+ years in high-volume customer service
• Experience with patient scheduling and insurance processing
• Familiarity with CPT codes and payer authorization requirements
• Proven ability to deliver excellent customer service in a fast-paced environment
• Discretion in handling confidential information
• Preferred: Experience using EPIC or other EMR systems
Here's the important details:
• Location: Seattle, WA - Cherry Hill
• Pay Rate: $23-$25 per hour
• Assignment Duration: 13 weeks (temp-to-hire audition)
• Schedule: Monday-Friday, 8:30AM-5:00PM
• Compliance: Must pass a background check, provide updated immunizations, and complete a recent health screening
• Note: Parking is not provided by the facility
PACE Staffing Network is a woman-owned staffing company serving Puget Sound clients for over 45 years. We place temporary, contract, direct hire, and interim-to-hire roles within admin/executive support, project management, specialized non-clinical healthcare, accounting, customer service, and sales.
#INDHP
$23-25 hourly 60d+ ago
Part-Time Patient Care Coordinator
Pace Staffing Network 3.8
Redmond, WA jobs
Temporary Assignment
We're hiring a PatientCareCoordinator to support a busy Primary Care Clinic in Redmond for a 13-week assignment. This is a part-time role working three 10-hour shifts per week (Wednesday-Friday, 6:45AM-5:15PM) - perfect for someone who values a consistent schedule with Mondays and Tuesdays off!
What You'll be Doing…
· Greet and register patients, manage appointments and schedules
· Coordinate insurance verification, financial aid, and billing processes
· Support clinical operations by collaborating with care teams
· Maintain patient confidentiality and accurate documentation
· Communicate clearly and compassionately with patients and families
Here's what your work history needs to show as evidence that you're the right candidate…
1+ year experience in a healthcare setting
or
2+ years in a fast-paced customer service role
High level of professionalism and customer service
Experience with scheduling and handling confidential patient information
Familiarity with Epic or other EMR systems (preferred not mandatory)
Understanding of medical terminology, CPT/ICD-10 coding, and insurance authorizations (preferred not mandatory)
Here's the important details:
· Location: Redmond, WA
· Pay Rate: $23 to $25 per hour
· Assignment Duration: 13 weeks
· Schedule: Wednesday, Thursday, Friday (6:45AM-5:15PM)
· Compliance: You must be able to pass a criminal background check, provide up to date immunization records, and a recent health screening.
PACE Staffing Network is a woman-owned staffing company serving Puget Sound clients for over 45 years. We place a variety of temporary, contract and direct hire positions as well as interim-to-hire jobs within the following fields - admin/executive support, project management, specialized nonclinical roles in healthcare, accounting, customer service, and sales.
#INDHP
$23-25 hourly 60d+ ago
Patient Care Coordinator
Adecco Us, Inc. 4.3
Seattle, WA jobs
**Adecco Healthcare & Life Sciences** is currently hiring a **PatientCareCoordinator** in **Seattle, WA** . This is an **on-site opportunity** supporting patient access, scheduling, and front-office operations. Please review the details below and apply with an updated resume for consideration.
**Type:** Three-month contract (with possibility of extension)
**Pay:** $22 to $25/hr
**Schedule:** Fulltime hours
**Primary Responsibilities**
· Manage patient check-in and check-out, including insurance verification, co-pay collection, and required documentation
· Greet and assist patients in person and over the phone with a professional and compassionate approach
· Conduct outbound patient outreach calls to schedule appointments, including preventive care and follow-up visits
· Schedule, confirm, and reschedule patient appointments while maintaining accurate patient records
· Meet outreach, scheduling, and preventive care quality targets
· Serve as a primary point of contact for patient questions or concerns and provide timely resolution
· Ensure compliance with HIPAA and healthcare privacy regulations
· Coordinate with clinical teams to support smooth patient flow and daily operations
· Maintain and update electronic health records (EHR) accurately
· Support onboarding and training of new patient services staff
· Generate reports and assist with operational improvement initiatives as needed
**Qualifications**
· High school diploma or equivalent required
· 2+ years of customer service experience highly preferred
· Experience in an outpatient clinic or healthcare setting preferred
**Why work for Adecco?**
- Excellent Weekly Pay
- 401(k) Plan
- Skills Training
- Excellent Medical, Dental, and Vision Benefits
**Pay Details:** $22.00 to $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$22-25 hourly 3d ago
Patient Care Representative (100% Remote, Must Live Near Phoenix)
Teksystems 4.4
Phoenix, AZ jobs
Job Title: Patient Service Representative Employment Type: Full-Time Pay Rate: 20.00 an hour The Patient Service Representative serves as the first point of contact for patients and healthcare providers, ensuring a positive experience through efficient scheduling, accurate information sharing, and exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to manage a high volume of interactions in a fast-paced healthcare environment.
Key Responsibilities
+ Schedule and register patient appointments, process cancellations, and provide accurate information regarding services, locations, hours, and other inquiries.
+ Handle incoming calls, emails, faxes, and other communication channels promptly and professionally.
+ Assist new patients with orientation to available services, provider availability, and processes.
+ Update patients on the status of referrals and authorizations.
+ Utilize phone scripts, clinical decision trees, and scheduling guidelines to determine appointment types and urgency, routing calls appropriately.
+ Communicate complex exam preparation instructions, including pre-procedure requirements, to patients and referring offices.
+ Send accurate and complete communications to physicians and other healthcare providers.
+ Ensure compliance with safety policies and participate in sustainability initiatives such as recycling and resource conservation.
Qualifications
Required:
+ Minimum 1 year of experience in a patient-focused healthcare environment.
+ Strong communication and organizational skills.
+ Ability to manage multiple tasks and maintain accuracy in a high-volume setting.
Preferred:
+ Medical Assistant or Certified Nurse Assistant diploma/certification.
+ Bilingual in Spanish (highly preferred).
Additional Skills
+ Proficiency in scheduling systems and electronic health records (EHR).
+ Ability to work collaboratively with clinical and administrative teams.
+ Commitment to patient safety and quality care.
Job Type & Location
This is a Contract to Hire position based out of Phoenix, AZ.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 29, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 2d ago
Patient Care Coordinator
CQ Partners 3.7
Port Townsend, WA jobs
Job Description
We are Peninsula Hearing. We are looking for a Full or Part Time, PatientCareCoordinator to be a part of our team and support our Port Townsend, WA office. To help you make a decision on why Peninsula Hearing is a great place to work, here is some information about the company and who we are looking for…
Who is Peninsula Hearing?
Peninsula Hearing is an established and growing hearing healthcare practice in beautiful and historic Port Townsend & Poulsbo Washington. Peninsula Hearing was founded because of a family life lesson by the founder - Dr. Megan Nightingale - she learned the importance of hearing health's impact on one's overall wellness. Because of this experience, Peninsula Hearing has been serving our communities for over 34 years.
Our patientcare philosophy is simple:
Peninsula Hearing Team Members are experts in hearing health care
We use this expertise to build rapport with our patients, so we can effectively guide our patients through their hearing wellness journey
What does the ideal candidate look like for Peninsula Hearing?
Peninsula Hearing is looking for a full time PatientCareCoordinator to support our Port Townsend office. This person understands the value that as a PatientCareCoordinator, you are the first and last impression of the practice. This means you know how to set and end the tone for the patient's visit. You have the ability to work with a variety of patients and provide excellent customer service. You are able to use MS Office Suite programs like Word, Excel, PPT, and Outlook. This person has the ability to serve the patients in the office while managing the incoming phone calls in an effective manner.
What does a typical day look like for a PatientCareCoordinator at Peninsula Hearing?:
Throughout the day, you will be orchestrating a symphony of patients coming in and out of the office, handling incoming calls, and interacting with our Doctors of Audiology. You will greet patients and provide excellent patient service. You may be recruited to assist with patient testing as needed and will be taught some minor hearing technology maintenance procedures such as cleaning and repairs. You will help track and report daily scheduling metrics to manage the office accordingly. You will have access to patient medical records to maintain, provide billing and scheduling support. This means you will need to maintain confidentiality for each patient you help support. This symphony will keep you busy.
What you bring to Peninsula Hearing?
We are looking for a candidate who has at least a HS Diploma. An AA degree or higher is preferred. Two years of medical office experience is ideal. Your ability to work independently and have a keen eye for detail and organization are markers of success for this role because you will be juggling a lot of information. The ability to communicate effectively with patients and other team members is necessary. Your willingness to grow and evolve as a team member at Peninsula Hearing in roles and responsibility will be essential as the company grows.
Benefits:
Pay Range: $20-$23/hour
Health, Dental, Vision, 401K
$20-23 hourly 26d ago
Behavioral Health Care Coordinator-Remote
Integrated Resources 4.5
Washington, DC jobs
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity.
Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success.
Job Description
Provides carecoordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social and community resources. This role promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction.
Essential Functions:
- Conducting in depth health risk assessment and/or comprehensive needs assessment which includes, but is not limited to psycho-social, physical, medical, behavioral, environmental, and financial parameters.
- Communicating and developing the treatment plan for authorization of services, and serves as point of contact to ensure services are rendered appropriately, (i.e. during transition to home care, back up plans, community based services.
Qualifications
MUST have 5 TOTAL years of Post Masters Experience.
Required licenses are: Licensed as a LCSW-C or LCPC or LCMFT
HOURS: Mon-Thurs 8a-7p and Fri 8a-6p. With that being said they need to be flexible. He /She WILL work 2 evening shifts/week (evening shift defined as staying until 7 pm Mon-Thurs or staying until 6 pm on Friday).
After the training a schedule will be developed for the worker. Training is 3 weeks Mon - Fri from 8:30 am - 5:00. However, the candidate will be assigned his/her fixed work schedule between the 4th and 6th week on the assignment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$57k-78k yearly est. 11h ago
Client Relationship & Scheduling Coordinator (Work From Home)
Expivia Interaction Marketing Group Inc. 3.6
Erie, PA jobs
Company: Expivia Marketing
(Initial Training at Expivia's Main Office - Erie, PA)
Employment Type: Full-Time
Why You'll Love This Role
Join a fast-growing, professional organization and enjoy the flexibility of working from home. After completing a mandatory in-person training at Expivia's main office in Erie, PA, you'll transition into a permanent remote role where you'll play a key part in keeping clients connected with their financial advisers.
What You'll Do
Communicate with current clients of financial advisers by phone and email (No cold calling)
Conduct scripted qualifying questions to understand client interest and needs
Schedule, confirm, and manage adviser appointments
Follow up with clients to maintain engagement and a positive experience
Keep adviser calendars organized and accurate
What We're Looking For
High school diploma or GED (required)
Experience in customer service, scheduling, or sales (preferred)
Must successfully pass a criminal background check
Proficient with Microsoft Word & Excel
Excellent communication skills and professional phone presence
Organized, detail-oriented, and able to multitask effectively
Positive attitude and commitment to client satisfaction
Compensation & Growth
Starting Pay: $12.50 - $14.00 per hour (based on experience)
Pay Increase: Eligible for a raise after 90 days
Career Growth: Expivia Marketing promotes from within for management, HR, and client service roles.
Clear Career Path: This position offers the opportunity to grow from Client Relationship & Scheduling Coordinator (Appointment Manager) into an Advisor Support Coordinator role - a higher-paying position with expanded responsibilities.
Why Work With Expivia
This isn't just a scheduling job - it's a key relationship-building role with room to grow. You'll gain valuable experience, enjoy the flexibility of working from home, and be part of a company that prioritizes internal promotion as we expand.
$12.5-14 hourly 60d+ ago
Patient Care Coordinator
Chen Neighborhood Medical Centers of South Florida 4.7
Lakeland North, WA jobs
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
.Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
Uses web-based insurance platforms to generate referral authorizations.
Effectively communicates the physicians/clinicians needs or outstanding items to patients.
Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
Ensures any missed external appointments are rescheduled and communicated to the PCP.
Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
Provides extraordinary customer service to all internal and external customers.
Performs other related duties as assigned.
PAY RANGE:
$17.0 - $24.26 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$17-24.3 hourly Auto-Apply 37d ago
Client Care Coordinator
Skinspirit 4.0
Bellevue, WA jobs
Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 55 locations nationwide. Our highly trained experts are the best in the industry-renowned for personalized service deliver safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for.
We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we're always innovation-bringing stat-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!
The Client CareCoordinator is primarily responsible for providing support with the daily activities of a medical spa including telephone coverage, appointment scheduling, registration, opening and closing transactions and client care.
What You Will Do
* Candidate MUST be available to work any shift to support business needs including weekday, weekend and evening shifts - to include opening and closing shifts
* Provide excellent client care and customer service
* Answer and screen high volume of inbound phone calls
* Manage appointments (scheduling, moving and canceling appointments)
* Actively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available
* Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction
* Accurately complete client transactions
* Manage multiple responsibilities while maintaining composure, always keeping the clients a priority
* Perform opening and closing duties of the clinic
* Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing
* Maintain complete confidentiality in all guest matters in accordance with company policy
* Assist with other duties and projects as assigned by management
What You Will Bring
Skills, Knowledge & Expertise
* High School Diploma or GED required; AA preferred
* 1+ years of customer or sales experience required; experience in an aesthetic setting preferred
* Exceptional customer service skills
* Ability to be efficient and productive in a fast-paced environment
* Ability to multi-task, prioritize, and organize with a consistently high level of accuracy
* Must be a team player
* Ability to work as part of a team and take initiative independent of direct supervision
* Knowlege of: Internet, Outlook, Excel, Word and the ability to learn new software quickly
* Social media experience is a plus
* Excellent, written, verbal and interpersonal skills
* Great attention to detail and accuracy
* Consistently demonstrates good judgement, strong character and personality, ethics and high standards of performance
* Experience in medical office/understanding of cosmetic procedures/skin care products
* Experience with Zenoti or other POS systems preferred by not required
Physical Requirements
* Prolonged periods of:
* Sitting at desk and working on a computer
* Repeating of same movements
* Talking and hearing
* Occasional periods of:
* Standing, walking, use of hands and fingers, handling or feeling
* Reaching with hands and arms
* Climbing or balancing, stooping, kneeling, crouch or crawl
* Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds
Benefits
We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24+ hours) we offer Medical, Vision, and Dental insurance.
Notices for Applicants
Notice at Collection
Privacy Policy for California Residents
SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities
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$35k-44k yearly est. 10d ago
Health Care Coordinator
Alpha Supported Living Services 4.1
Bothell, WA jobs
Who we are
We are Alpha Supported Living Services, a non-profit organization, we provide residential and community-based services to adults with developmental and intellectual disabilities. Our primary objective at Alpha is to enhance the quality of life for each of our clients by aiding them in learning, personal development, and fostering increased independence. Since 1974, we've been dedicated to offering supported living, group home, community inclusion, and representative payee services, expanding our reach across King, Snohomish, and Spokane counties in Washington State. At Alpha, our commitment lies in treating every client with utmost dignity and respect while also valuing and nurturing the abilities of our employees to foster their professional growth.
Job Summary
The Health CareCoordinator provides support to program participants with regard to healthcare, medications, and medical appointments. The Health CareCoordinator interacts with program participants and must be familiar with the Guiding Values issued by the Developmental Disabilities Administration (DDA). At all times, the Health Care Supervisor will seek to act in accord with the principles and values expressed in the guidelines and uphold the agency mission.
Day-to-Day
Provide oversight for assigned participants' health and medical needs
Obtain, review and maintain participant and guardians consents related to healthcare
Communicate regularly with each assigned participant's healthcare and support team
Schedule participant's medical, mental health, dental and specialist appointments
Ensure that every assigned participant receives, at minimum, an annual physical and dental examination
Attend appointments and obtain health records, physician suggestions and/or medication information, coordinating alternate staff to attend when scheduling conflicts occur
Review providers' recommendations and communicate updates, instructions, or medication changes to other staff, family members and/or guardians, including but not limited to:
Creating Med Alerts to be sent to the program
Sending emails to guardians and agency team
Reviewing and training the staff in person on the changes if needed
Sending 6-month medical reviews to guardians
Ensure that each assigned participant has been immunized and vaccinated as required or recommended by the participant's general physician and/or the public health agency, unless declined by the client and/or
Work with the agency nutritionist to monitor nutrition needs and assist with meal
Notifying nutritionist on specific dietary recommendations from providers
Monitoring the clients weight
Ensuring the meal plan is at site
Notifying the program and/or nutritionist of any concerns related to the meal plan
Complete at minimum, quarterly audits of: Quickmar, Therap, office medical books, and program medical books/medications
Review, monitor and update participant's healthcare records
Maintain electronic medical records on Therap
Medical appointments
Vaccinations and immunizations
Significant health events
List of providers
File and maintain paper copies of appointment records and any other pertinent medical information in clients' medical book
Monitor and assist with nurse delegation and medication administration oversight
Ensure prescribed medications are available to the
Ensuring that monthly cycle medications are reviewed and sent to the houses
Routine Off cycle medications are tracked and sent to the house
before running out
Refilling PRN (as needed) medications and ensuring they are available to the clients
Ensuring new prescriptions are implemented in a timely manner
Provide oversight of electronic
Ensure that Quickmar is
Approving/Discontinuing/ Suspending medications
adding treatments and vital signs
Ensuring paper MARs and medical tracking are accurate and available in the homes.
Communicate with Nurse delegator when there are new medications and treatments for delegated clients
Communicate with Clinical Manager when a client who is not nurse delegated needs nurse
Assist with developing and facilitating healthcare related training for newly hired and tenured employees as well as members of the participants' support Including but not limited to:
Teaching Medication Administration class to new
Training DSPs on new treatments/medications as prescribed by medical professionals
Attend, and/or contribute to, participants' PCSP meetings, by providing relevant healthcare information as requested which can
Review the Client's DDA PCSP prior to the meeting and give any updates or changes to the client's medical
Provide information on, at a minimum: last physical, last dental, most recent medical appointment, immunizations and height/weight.
Participate in monthly staff meetings and attend other meetings when needed. If HCC unavailable, providing pertinent information and updates to the
Complete mandatory trainings, CE hours, and maintain certifications and licensures as required.
Operate a personal and/or agency vehicle on a regular basis; Maintain personal vehicle in a safe operating condition:
Maintain certifications and licenses, as a condition of employment:
Washington State Driver's license and automobile registration
Automobile insurance that meets Washington State requirements
Provide driver's abstract every 3 years or upon request from agency
Performs other duties as
Who we are looking for
Basic to intermediate knowledge of nutrition, healthcare and developmental disabilitiesdiagnoses.
Communicate effectively orally and in writing to meet the needs of the intended audience
Able and willing to compile, categorize, calculate, audit, or verify information or data
Basic to intermediate knowledge of software commonly used to perform the essential functions of the position (Word, Excel, Outlook, )
Intermediate to advanced knowledge of principles and processes for providing supported living and personal care supports
Intermediate ability to handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiate with others
Willing and able to encourage others and build mutual trust, respect, and cooperation among team members
Identify the developmental, educational or training needs of others; assist in the development of training programs or classes; facilitate teaching or instructing others
Basic knowledge of the principles of performance management and the supervision of personnel
Demonstrated ability to apply general rules to specific problems to produce answers that make sense and to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Job Requirements
At least 18 years of age
At least one year experience working in social services and one year performing related duties
A Washington State Driver's license, current vehicle insurance and able to be coveredon Alpha Supported Living Services' automobile insurance plan based upon driving record
Background inquiry clearance from an authorized state agency
Starting Wage:
$27.00/hr
Wage Scale:
$27.00-32.60/hr
Benefits:
Benefits for Full-Time Employees (30 hours or more a week) include Medical, Dental, Vision, 403(b) (non-profit version of a 401(k)) with company match, Life Insurance, Tuition Savings Program, and Tuition Reimbursement. Employees working 34 or more hours a week are eligible for PTO accrual.
Please note: As of 10-18-21 all workers in Long-Term Care are required to be vaccinated against COVID-19.