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Working at Kroger

Zippia score 4.5

Overview

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Kroger overview

Industry
Retail
Revenue
$147.1B
Headquarters
Cincinnati, OH
Employees
465,000
Founded in
1883
Website
Organization type
Public
CEO
W. Rodney McMullen
Social media

Kroger is a retail company focusing on supermarkets, multi-department stores, and diverse workforce demographics. Established in 1883 as an American enterprise, Kroger thrives in various locations across the United States. The firm boasts an impressive employee retention rate, with staff members staying for an average of 3.6 years, and a workforce that is 50.8% female and 34.8% ethnic minorities.

Headquartered in Cincinnati, Ohio, Kroger is led by CEO W. Rodney McMullen and has become an industry leader with 465,000 employees. The company generates annual revenue of $137.9 billion, outperforming competitors such as Vudu, Rite Aid, and Big Lots in terms of employee salaries and overall success.

Kroger's mission statement

To be a leader in merchandising and distribution of food, personal care items, pharmacy, seasonal merchandise and related products & services.

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3.5/5

Kroger employee reviews

Based on 165 ratings

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Help job seekers learn about working at Kroger

Job openings at Kroger
11,068 positions
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Kroger culture

  • What makes Kroger a great place to work

    I am excited about Kroger's core values. Respect, honesty, integrity, inclusion and safety are values that all companies should have and it would be an honor to work for a company that stands by these values

  • What is Kroger's culture like

    It is like a family away from your own family. The culture cares for each member of the team.

  • What Kroger does to give back to the community

    Kroger is committed to the communities that they serve. Though every neighborhood is unique Kroger is diverse enough to make a positive social impact in every community that they aid.

  • What Kroger employees think about their CEO

    In researching the thought of employees regarding Kroger's CEO the ratings are on the low side. Unfortunately many employees are not aware of the ins and outs of this position so it is difficult for us to give a grade when we are not aware of all that this job tile entails.

Kroger employee reviews

Kroger employee reviews
3.5/5

Based on 165 ratings

Work at Kroger? Share your experience.
Employee reviews
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1.0
A zippia user wrote a review on Oct 2025
Pros of working at Kroger

The pros of working at Kroger are that the store is nice and clean. Their sales and reduced items are excellent.

Cons of working at Kroger

The pay for an overnight stocker was barely above minimum wage. The managers yelled from the top down and my boss was racist to those not of his race.

Kroger benefits

Overtime was available.

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5.0
A zippia user wrote a review on Jan 2025
Pros of working at Kroger

get more money

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2.0
A zippia user wrote a review on Sep 2024
Pros of working at Kroger

It's a job and they continuesly hire.

Cons of working at Kroger

Very clicky environment. Don't care much about your ethics

Kroger benefits

It's a job.

What do you like best about Kroger's CEO and the leadership team?

My time off

How would you improve Kroger's culture?

It very woke. Your better of being odd.

How did you prepare for the Kroger interview?

I didnt prepare. I have lots of qualifications and mostly they were irrelevant

What's the diversity at Kroger like?

It's more woke than a normal environment. People are slobs in the lunch rooms and break areas. It seems the more vulnerable you are the more likely you are to be listened to.

What brings you the most joy at Kroger?

Going home is thr best part of the day and interchange with customers is the best part.

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5.0
A zippia user wrote a review on Aug 2024
Pros of working at Kroger

Opportunity, Benefits, Continual Learning and Training.

Cons of working at Kroger

Communication at times, but overall decent.

Kroger benefits

Health Benefits

What do you like best about Kroger's CEO and the leadership team?

Communication and respectful of employees.

How would you improve Kroger's culture?

I would work on continued improvements of communication with employees. Employees are the face of your corporation and the ones who deliver service to customers. I would continue to value them and make them feel like they are an important part of the process to deliver quality service to the customer. I would continue to them feel valued for that by creating some type of rewards program for customer service.

How did you prepare for the Kroger interview?

I prepared by learning more about the core vales if the company and their expectations on customer service to both their customers and associates.

What brings you the most joy at Kroger?

I enjoy performing quality work for to deliver the best customer service experience.

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1.0
A zippia user wrote a review on Aug 2024
Pros of working at Kroger

10% discount on Kroger brands

Cons of working at Kroger

Pay, lack of leadership

Kroger benefits

10% discount on Kroger brands

What do you like best about Kroger's CEO and the leadership team?

Nothing

How would you improve Kroger's culture?

Pay better and engage the employees

How did you prepare for the Kroger interview?

I did nothing to prepare for the interview

How does your compensation at Kroger compare to the industry average?

Below average

What's the diversity at Kroger like?

Satisfactory

What brings you the most joy at Kroger?

Leaving at the end of each shift that I complete

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4.0
A zippia user wrote a review on Jul 2024
Pros of working at Kroger

Great people to work with and great customers!

Cons of working at Kroger

Variability of hours led to ineligibility for benefits.

Kroger benefits

Working there led to becoming a cashier. I enjoy working with customers and getting to know them.

What do you like best about Kroger's CEO and the leadership team?

They took care of any issues promptly.

How would you improve Kroger's culture?

Keeping encouragement in regular rotation .

How did you prepare for the Kroger interview?

I prepared for an interview by reviewing items I regularly bought there and relating past experience to the retail environment.

How does your compensation at Kroger compare to the industry average?

Compensation started out lower than most and came closer to average as time went by.

What's the diversity at Kroger like?

The Kroger I worked at was fully diverse in all ways I can think of.

What brings you the most joy at Kroger?

Working with customers and helping them with concerns and questions brings me the most joy in my job.

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5.0
A zippia user wrote a review on May 2024
Kroger benefits

Discounts/ perks

Cons of working at Kroger

Job can be challenging at times

Pros of working at Kroger

No one stands over your shoulder

What do you like best about Kroger's CEO and the leadership team?

They are all nice and will explain something to you as many times as needed

How would you improve Kroger's culture?

Nothing

How did you prepare for the Kroger interview?

I just told the truth about myself

How does your compensation at Kroger compare to the industry average?

I’m not sure

What's the diversity at Kroger like?

I believe in equality, so I’m ok with it

What brings you the most joy at Kroger?

I don’t feel rushed or feel like anyone it’s” out to get me “

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5.0
A zippia user wrote a review on May 2024
Pros of working at Kroger

Great benefits and room to grow

Cons of working at Kroger

Low pay way to low

Kroger benefits

Discount and programs for employees

What do you like best about Kroger's CEO and the leadership team?

He is fine

How would you improve Kroger's culture?

Better pay

How did you prepare for the Kroger interview?

I have a lot of experience

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5.0
A zippia user wrote a review on May 2024
Pros of working at Kroger

None

Cons of working at Kroger

Horrible management, horrible work life balance, horrible hours, lack of employees being hired.

Kroger benefits

None

How would you improve Kroger's culture?

Get rid of the advancement through personal connections and start promoting people by their actual performance.

How did you prepare for the Kroger interview?

I went in when I was 17 and just given a cashier job.

What do you like best about Kroger's CEO and the leadership team?

Nothing

How does your compensation at Kroger compare to the industry average?

Extremely low.

What's the diversity at Kroger like?

There doesn’t seem to be any discrimination of different demographics.

What brings you the most joy at Kroger?

Going home.

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1.0
A zippia user wrote a review on Apr 2024
Pros of working at Kroger

None that I can think of.

Cons of working at Kroger

Leadership is horrible.

Kroger benefits

Close to the house

What do you like best about Kroger's CEO and the leadership team?

The day I quit they said bye.

How would you improve Kroger's culture?

Have inclusive and diverse leadership.

How did you prepare for the Kroger interview?

I didn’t. I went in when they called me to ask for an interview.

How does your compensation at Kroger compare to the industry average?

Lower than other companies.

What's the diversity at Kroger like?

Zero - there is no representation.

What brings you the most joy at Kroger?

I don’t work there anymore.

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1.0
A zippia user wrote a review on Mar 2024
Pros of working at Kroger

Many great people work for the company. Especially at the store level.

Cons of working at Kroger

Horrible upper management. Horrible PTO/sick leave policies. This company does not value its people & most people working for this company are miserable. Restrictive work schedules that do not allow for ANY work life balance.

Kroger benefits

None

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5.0
A zippia user wrote a review on Sep 2023
Pros of working at Kroger

Benefits are amazing, pay is good

Cons of working at Kroger

Sometimes it feels like you are lost in a sea of employees

Kroger benefits

401K company match and yearly bonus

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3.0
A zippia user wrote a review on Sep 2023
Pros of working at Kroger

Gaining people skills for future career

Cons of working at Kroger

The Corporate management needs to improve how they run operations because it effects all employees.

Kroger benefits

Forming great relationships with the public and co-workers

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3.0
A zippia user wrote a review on Aug 2023
Pros of working at Kroger

It is a fast, but labor-intensive way of making money!

Cons of working at Kroger

They don't communicate very well with each other, and they don't have any non-food(art-related) departments or any plans to be more inclusive in terms of opening up non-food markets/departments and/or states where they SHOULD expand!

Kroger benefits

At the moment, it's the $11.75 an hour pay, yet they told me I'd be making .25 cents more this July, STILL WAITING! Unless you get full-time as a courtesy clerk, you will not get the dental, medical and monetary benefits I would get outside of Grocery Store Employment!

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at Kroger

Healthcare benefits, many locations, discounts

Cons of working at Kroger

Not enough workers, expectations of how much one person can do in certain departments.

Kroger benefits

Healthcare

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1.0
A zippia user wrote a review on Jul 2023
Pros of working at Kroger

Employee discount

Cons of working at Kroger

They don’t pay employees. They’ve withheld/stolen my wages for 7+ weeks in an ongoing dispute filed internally and federally. NO ONE from KROGER has contacted or provided me with any details or evidence that they’re taking my issues seriously. They’ve remained complacent in stealing wages from a former employee & have directly ignored their own printed contractual guidelines of employment separation. They’re unwilling to resolve the issue despite a BBB & federal labor & wage complaint filed.

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Kroger

The people

Cons of working at Kroger

The customers are very rude and ungrateful. Needs more of a in charge person in certain departments. The employee turn arounds.

Kroger benefits

Flexibility, hours, location

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1.0
A zippia user wrote a review on Jun 2023
Kroger benefits

None it’s all a joke

Cons of working at Kroger

It’s a joke working here

Pros of working at Kroger

Managers trigger female employees Adam Bliss is one of them

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3.0
A zippia user wrote a review on Jun 2023
Pros of working at Kroger

The friends you make and the Bonds you establish.

Cons of working at Kroger

Everything it's not a good place to work at least the one I was at. They really didn't care about they employees.

Kroger benefits

10% discount

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Kroger

Paid weekly and great coworkers.

Cons of working at Kroger

Sometimes management is a little slow.

Kroger benefits

Fuel points

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3.0
A zippia user wrote a review on Jun 2023
Pros of working at Kroger

Dealing with my customers

Cons of working at Kroger

Management

Kroger benefits

I enjoyed the bonus for my team making the ne a t

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3.0
A zippia user wrote a review on May 2023
Pros of working at Kroger

interaction with the customers, attention to detail and co-worker cooperation.

Cons of working at Kroger

Corporate Management. It is my opinion that too much lee-way time is assumed by persons within the first level of the corporate management teams and their managers.

Kroger benefits

Overtime

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4.0
A zippia user wrote a review on Apr 2023
Kroger benefits

Increased Net Benefit and Increased wages

Cons of working at Kroger

Poor pay and no promotion. All graduates receive uniform, union hourly wage.

Pros of working at Kroger

competitive with potential.

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at Kroger

Good pay for position and company truly does care about associates.

Cons of working at Kroger

Sometimes do not give hours to long time employees instead of new.

Kroger benefits

Discount

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3.0
A zippia user wrote a review on Apr 2023
Pros of working at Kroger

The associates and customers. The ability to coach/mentor associates to improve the customer experience and work environment

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4.0
A zippia user wrote a review on Apr 2023
Pros of working at Kroger

The customers

Cons of working at Kroger

The favoritism

Kroger benefits

scanning items and getting them done correctly and in a timely manner

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4.0
A zippia user wrote a review on Mar 2023
Pros of working at Kroger

Weekly pay and benefits

Cons of working at Kroger

There is way too much miscommunication between management and coworkers. Management does not back you up with what your job description says and has you do other people's work. If you do not finish a task they do not help you find a way to complete it nor offer help to complete it. If something is not done to their standards they make you redo it all or you get wrote up for it.

Kroger benefits

The 10% off on Kroger brands and the health benefits.

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3.0
A zippia user wrote a review on Mar 2023
Pros of working at Kroger

I like that I get to work with many people on a daily basis - people from other grocery departments to managers, to customers. I like this sort of diversity with whom I interact with on a daily basis.

Cons of working at Kroger

The chaos of it all. The miscommunication between the store manager, general managers, and department managers. I feel like I never know what I'm truly supposed to be doing because of such contradicting messages. Also, to top it off most of the time there still is backlash for doing your tasks. It feels like you could've done task A-D correctly but if you didn't get to task E they're upset, or if you made a small mistake they act like it's the end of the world.

Kroger benefits

My favorite perk is the employee discount. I enjoy saving money buying what I need for groceries - it helps to have that extra 10% off on Kroger brands for being an employee.

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3.0
A zippia user wrote a review on Feb 2023
Pros of working at Kroger

Weekly pay

Cons of working at Kroger

No consistent raises, no way to be promoted

Kroger benefits

10% discount on store brand items

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3.0
A zippia user wrote a review on Jan 2023
Pros of working at Kroger

Steady work. Averaged 28 hr. Per week. Could have worked more hours if I wanted.

Cons of working at Kroger

During my onboarding seminar, Kroger VP of HR sold the notion that Kroger has a "all inclusive" Corp. culture. This is far from the truth. Kroger, amoung other large corp., legally discriminates against workers. Kroger does not have an "all inclusive" work environment. I know from first hand experience.

Kroger benefits

Flexible work hours.

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3.0
A zippia user wrote a review on Dec 2022
Pros of working at Kroger

The employees, my customers

Cons of working at Kroger

Work life balance

Kroger benefits

No ceiling, income potential unlimited

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2.0
A zippia user wrote a review on Nov 2022
Pros of working at Kroger

Weekly paycheck, easy work

Cons of working at Kroger

Easy work, bad management, low pay

Kroger benefits

10% off Kroger brand items

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5.0
A zippia user wrote a review on Aug 2022
Pros of working at Kroger

Union the food, the people, everything about working there was amazing

Kroger benefits

Deliverence

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5.0
A zippia user wrote a review on Jul 2022
Pros of working at Kroger

The work is at my own pace.

Cons of working at Kroger

I stayed in one position.

Kroger benefits

I liked bagging and pushing carts.

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3.0
A zippia user wrote a review on May 2022
Pros of working at Kroger

The Customers and Employees are amazing people

Cons of working at Kroger

My Hours get shifted around, One week I might be getting 40 hrs, The next week I will be getting 24 or sometimes even 16

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4.0
A zippia user wrote a review on Apr 2022
Pros of working at Kroger

Work with your school schedule and availability (coffee shop department)

Cons of working at Kroger

Management

Kroger benefits

Tuition reimbursement, work with your schedule and availability

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5.0
A zippia user wrote a review on Apr 2022
Pros of working at Kroger

Love it been there 24 years I am an Operation Store Manager. Very difficult job but absolutely love the challenges it brings daily.

Cons of working at Kroger

I love working here not much to say that I dislike just time for a change

Kroger benefits

The health benefits, being an inclusive culture

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4.0
A zippia user wrote a review on Feb 2022
Pros of working at Kroger

Benefits

Cons of working at Kroger

Work life balance can be tough to achieve

Kroger benefits

Accrued vacation time is great

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2.0
A zippia user wrote a review on Nov 2021
Pros of working at Kroger

the other employees

Cons of working at Kroger

low pay, poor management, not consistent schedule

Kroger benefits

grocery discounts

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at Kroger

The work was super easy, their scheduling system was great, the team was very helpful

Cons of working at Kroger

It was always too hot

Kroger benefits

401k and insurance

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3.0
A zippia user wrote a review on Oct 2021
Pros of working at Kroger

Nice people, decent discount

Cons of working at Kroger

They cut my hours without contacting me in anyway shape or form. Pay is okay but I’d like more

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4.0
A zippia user wrote a review on Sep 2021
Pros of working at Kroger

The people I work with are amazing

Cons of working at Kroger

Not enough help for the entire store not enough hours to prevent people to find another job

Kroger benefits

Union benefits

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4.0
A zippia user wrote a review on Sep 2021
Pros of working at Kroger

Can help others and be myself meet new people

Cons of working at Kroger

People with bad attitudes people that dont follow the rules

Kroger benefits

N/A I'm not sure on this question

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3.0
A zippia user wrote a review on Aug 2021
Pros of working at Kroger

Great co-workers

Cons of working at Kroger

It was never enough workers to fill busy shifts

Kroger benefits

Kroger points

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3.0
A zippia user wrote a review on Aug 2021
Pros of working at Kroger

I liked working there because of friendly co-workers

Cons of working at Kroger

I didn’t like working there because of tedious tasks

Kroger benefits

my favorite perk was flexible scheduling

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3.0
A zippia user wrote a review on Aug 2021
Pros of working at Kroger

Pay, hours, benefits

Cons of working at Kroger

Many people that work there are not friendly or helpful to co workers or customers

Kroger benefits

I get 40 hours

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4.0
A zippia user wrote a review on Aug 2021
Pros of working at Kroger

Giving customer care to customers no hard labor

Cons of working at Kroger

Not having a relief on time

Kroger benefits

Health insurance

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5.0
A zippia user wrote a review on Aug 2021
Pros of working at Kroger

People are warm, atmosphere is lively. Work is exciting.

Cons of working at Kroger

Nothing

Kroger benefits

Work life balance

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4.0
A zippia user wrote a review on Aug 2021
Pros of working at Kroger

Engaging in conversations with all the customers and employees, and building friendships/relationships.

Cons of working at Kroger

Customers that would get upset and blame you for things out of your control.

Kroger benefits

Being able to get overtime and work more.

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2.0
A zippia user wrote a review on Aug 2021
Pros of working at Kroger

I liked the benefits of being payed on a weekly basis also the health care was a plus.

Cons of working at Kroger

I don't like that there was no work like balance before the pandemic and during this pandemic its almost none existence

Kroger benefits

writing my own schedule

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The team at Kroger

  • The founders of Kroger is Bernard Kroger.
  • The key people at Kroger are W. Rodney McMullen and Bernard Kroger.
Key people
W. Rodney McMullen
Bernard Kroger
The inside scoop
Kroger, founded in Cincinnati, OH, is a grocery chain and one of the world's largest retailers, with nearly 2,800 stores in 35 states. Kroger operates 38 food manufacturing facilities that make thousand of products, also more than 2,255 in-store pharmacies, floral shops, fuel centers, etc. Its food stores account for about 85% of sales. Kroger family of companies includes: Baker's, Murray's, Smith's, Fred Meyer Jewelers, Foods Co., and much more.

Kroger rankings

Kroger is ranked #95 on the Best companies to work for in Ohio list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Kroger salaries

Average Kroger salary
$15.09
hourly
$31,390 yearly
Updated March 14, 2024

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Kroger diversity

9.9
Diversity score
We calculated Kroger’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Kroger’s workforce.
Kroger diversity summary. Zippia estimates Kroger's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Kroger's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Kroger's workforce.
  • Kroger has 465,000 employees.
  • 51% of Kroger employees are women, while 49% are men.
  • The most common ethnicity at Kroger is White (65%).
  • 14% of Kroger employees are Black or African American.
  • 11% of Kroger employees are Hispanic or Latino.
  • The average employee at Kroger makes $31,390 per year.
  • Kroger employees are most likely to be members of the democratic party.
  • Employees at Kroger stay with the company for 3.6 years on average.

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Kroger office locations

Kroger is headquartered in Cincinnati, OH

Biggest Kroger locations

RankCityJob countAvg. salary
1Phoenix, AZ53$31,869
2Chicago, IL52$31,779
3Columbus, OH38$29,782
4Houston, TX36$27,631
5Los Angeles, CA31$36,136
6Indianapolis, IN27$28,784
7San Diego, CA17$35,701
8Dallas, TX13$28,097
9San Francisco, CA7$37,092
10Fort Worth, TX6$28,204

Kroger financial performance

9.7
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Kroger currently has 148.3B in revenue. Kroger's most recent quarter produced 34.8b (q4'2022).

Kroger annual revenue

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Highest paying Kroger competitors

Compare Kroger salaries to competitors, including Vudu, Rite Aid, and Big Lots. Employees at Vudu earn the highest average yearly salary of $67,887. The salaries at Rite Aid average $37,918 per year, and the salaries at Big Lots come in at $33,427 per year.
RankCompanyAverage salaryJobs
1$67,8870
2$37,9180
3$33,4270
4$32,9730
5$32,9040
6$32,7750
7$32,6990
8$31,9650
9$31,9360
10$31,7550
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Kroger FAQs

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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of Kroger, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Kroger. The employee data is based on information from people who have self-reported their past or current employments at Kroger. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Kroger. The data presented on this page does not represent the view of Kroger and its employees or that of Zippia.

    Kroger may also be known as or be related to Kroger, Kroger Co. Foundation, The Kroger Co, The Kroger Co., The Kroger Company and Fred Meyers.