Operations Manager jobs at Freedom Boat Club

Operations Manager - Exempt City Electric Supply (CES)/Concord Electric Supply - Onsite - Martha's Vineyard, MA ** This position is fully onsite in Martha's Vineyard, MA. For posting purposes, Edgartown, MA was selected as the closest LinkedIn-recognized location. ** Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service. About City Electric Supply CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values. Summary The Operations Manager is responsible for store and warehouse operations at our Martha's Vineyard location. This includes overseeing policies and procedures, managing showroom and warehouse organization, monitoring inventory levels and purchasing, and supervising staff involved in these tasks. The Operations Manager also creates a strong customer service environment and works with other branches to ensure customers across the CES network receive consistent support. Essential Job Functions Monitor branch inventory levels Order material for stock and customer job orders Identify new products and opportunities to increase profitability Build and maintain relationships with key vendors and agents Serve as a leader and role model to branch employees Education/Experience Valid driver's license, preferred Minimum 2 years of related experience, preferred Competencies Strong customer service mindset Ability to manage multiple tasks Effective written and verbal communication skills Ambitious with a desire to grow within the organization Open minded and collaborative Strong relationship-building skills Benefits Offered: Medical, Dental, Vision Insurance. 401(k) company match program. Telehealth. Short-term and Long-term disability insurance. Basic and AD&D Life Insurance paid for by the company. Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance. Employee Assistance Program - mental, physical, financial wellness. Auto and Home Insurance discount. Paid Time Off and 7 paid Holidays. Paid Pregnancy, Parental, and Adoption Leave programs. Employee Discount Program. Training Programs. Internal growth opportunities in a fast-growing company. Potential for Bonuses. In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law. Supervisory Responsibility This position has supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO Statement We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. We support protected veterans and individuals with disabilities through our affirmative action program. Attention Applicants If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at ********************************* or **************. City Electric Supply is a drug free workplace. For further information about CES, visit our website at ***************************

Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference

Job Description Come grow with us! We are seeking experienced Operations Managers to join our expanding team in North and South Carolina. Ideal candidates will have a strong background in the event rental industry, a passion for leadership, and a commitment to exceptional customer service.

Job Description The Event Operations Manager is responsible for the strategic planning, budgeting, and daily operation of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event Operations Manager is a full-time, on-site, benefits eligible position and reports directly to the Director of Operations. Responsibilities Function as the department head and oversee a department made up of full-time and part-time staff Evaluate and assess current programming to ensure success and growth of future events. Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives. Maintain accurate profit and loss statements. Work closely with all Whitewater departments to forecast needs and plan for day-of logistics. Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services. Develop and implement processes and procedures Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources. Other duties as assigned. Requirements Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent. Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed. 5+ years of experience in management and/or leadership Experience managing profit and loss statements Ability to think critically and be proactive Excellent Microsoft Office skills Physical Demands Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time. Must be able to lift and move at least 60 pounds. Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals Health, Dental, Vision, FSA 401K Paid Time Off Overview of Department The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally. Working at Whitewater Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn't any ordinary office; it's the beginning of a bowled new career as an Event Operations Manager. Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of Event Hosts who work diligently to ensure our event clients and guests are totally satisfied with every aspect of their events. Reporting to the center's General Manager, the Event Operations Manager is a great opportunity for someone with exceptional organizational skills and amazing people skills to match. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as an Event Operations Manager BE THE HOST WITH THE MOST Host special events; manage your team of event hosts; oversee all setup of appropriate areas BRING THE PARTY TO LIFE Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again CONNECT WITH YOUR CLIENT Make a personal connection with your event contact and ensure that all of their guests' needs aren't just met, but exceeded; consistently promote this guest-focused approach to hosting ALWAYS BE IMPROVING Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction MANAGE THE TEAM Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies REMAIN FLEXIBLE Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center WHO YOU ARE You're an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You're also a rock-solid communicator whose interpersonal skills are second to none. And since events aren't always 9 to 5, you're flexible to work a variety of shifts, from weekends and holidays to extended workdays. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 1 Year+ of Management Experience 2+ Years Banquet Captain Bachelor's degree Knowledge of F&B and Hospitality Industry Broad Knowledge of/Experience in Event Planning and Execution Proficiency in MS Office Suite and database software preferred Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay range for this position is $27 to $30. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

We are an exciting high end bar and restaurant concept based in MA, with locations across the United States. We are currently expanding both our corporate and franchise footprint nationally. We are currently looking for a dynamic, service minded Director of Operations that is highly experienced and has consistently demonstrated the ability to lead diverse, cross-functional teams of individuals to new levels of success in a highly competitive market. The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an effective analyst, problem-solver and excellent communicator, who thrives in a fast-paced environment. - Strive to create a fun and enjoyable atmosphere for their guests and employees. - Be a Leader, that is accountable and have an entrepreneurial spirit. - Be fully responsible for coaching of all managers and team members in all departments and following job descriptions, processes, policies and procedures. - Be accountable for all locations, ensuring all activities are aligned with sales, guest satisfaction and budget. - Be responsible for monitoring weekly/period/annual goals for management and assuring their completion, while accomplishing his/her own goals. - Show a commitment to follow all internal monetary control measures - Show a commitment to follow all internal product control measures, including: food and liquor inventories, purchases and loss prevention measures - Have a 100 % commitment to the cleanliness, sanitation and organization of all locations at all times - Report to senior management on a weekly, bi-weekly and monthly basis - Have the ability to invest time hiring, training and mentoring staff at new locations both at the corporate and the franchise level. - Work along with senior executive management, legal/accounting staff, VP of Marketing and the director of restaurant excellence to ensure the desired company culture is achieved! Qualifications The Director of Operations will; - Have a closely related qualification. Bachelor's/Master's degree highly preferred, but not required - Have a minimum 3/5 years experience working in a high volume bar/restaurant setting as a high performing General Manager and or Director/VP of operations. - Have proven expertise in budgets, forecasting, marketing, promotions, interviewing, driving retention, sales building, developing talent and operational excellence - Have a fully engaged, service minded attitude - Be well accomplished in the use of computers (Excel, Windows, POS, etc.) - Possess strong leadership abilities and time management expertise - Have a proven ability to assess talent and develop managers. and ability to coach, teach and train others, and provide feedback. Additional Information - Salary based on experience and or aptitude. - We offer a comprehensive benefits package to suitable candidates

We are an exciting high end bar and restaurant concept based in MA, with locations across the United States. We are currently expanding both our corporate and franchise footprint nationally. We are currently looking for a dynamic, service minded Director of Operations that is highly experienced and has consistently demonstrated the ability to lead diverse, cross-functional teams of individuals to new levels of success in a highly competitive market. The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an effective analyst, problem-solver and excellent communicator, who thrives in a fast-paced environment. - Strive to create a fun and enjoyable atmosphere for their guests and employees. - Be a Leader, that is accountable and have an entrepreneurial spirit. - Be fully responsible for coaching of all managers and team members in all departments and following job descriptions, processes, policies and procedures. - Be accountable for all locations, ensuring all activities are aligned with sales, guest satisfaction and budget. - Be responsible for monitoring weekly/period/annual goals for management and assuring their completion, while accomplishing his/her own goals. - Show a commitment to follow all internal monetary control measures - Show a commitment to follow all internal product control measures, including: food and liquor inventories, purchases and loss prevention measures - Have a 100 % commitment to the cleanliness, sanitation and organization of all locations at all times - Report to senior management on a weekly, bi-weekly and monthly basis - Have the ability to invest time hiring, training and mentoring staff at new locations both at the corporate and the franchise level. - Work along with senior executive management, legal/accounting staff, VP of Marketing and the director of restaurant excellence to ensure the desired company culture is achieved! Qualifications The Director of Operations will; - Have a closely related qualification. Bachelor's/Master's degree highly preferred, but not required - Have a minimum 3/5 years experience working in a high volume bar/restaurant setting as a high performing General Manager and or Director/VP of operations. - Have proven expertise in budgets, forecasting, marketing, promotions, interviewing, driving retention, sales building, developing talent and operational excellence - Have a fully engaged, service minded attitude - Be well accomplished in the use of computers (Excel, Windows, POS, etc.) - Possess strong leadership abilities and time management expertise - Have a proven ability to assess talent and develop managers. and ability to coach, teach and train others, and provide feedback. Additional Information - Salary based on experience and or aptitude. - We offer a comprehensive benefits package to suitable candidates

Trueline is seeking a Construction Operations Director with a focus on public-sector and municipal construction, to lead operations across Massachusetts and neighboring states. This executive-level opportunity is ideal for a disciplined, growth-minded leader ready to bring structure, consistency, and financial strength to a thriving construction firm. Must-Haves as the Construction Operations Director: Senior leadership experience in operations within the construction industry In-depth knowledge of public-sector or municipal construction projects Proven ability to manage multiple projects across a regional footprint Strong financial insight with a track record of improving job costing and margins Proven experience improving margins and delivering robust EBITDA outcomes Expertise in systemization and process improvement Excellent communicator and leader, able to connect across field and executive teams Comfortable with construction tech and tools that drive efficiency What You'll Do as the Construction Operations Director: Oversee daily construction operations, including field performance and project delivery Lead and mentor project managers, superintendents, and field teams to drive high-performance outcomes Enhance job costing, scheduling, estimating flow, and safety processes across all projects Build scalable systems and standardized SOPs to support sustainable growth Establish and track KPIs for team performance, project success, and financial results Improve margins and ensure projects are delivered with strong EBITDA outcomes Partner with the company president on long-term succession planning and organizational strategy Promote a culture of accountability, transparency, and disciplined execution Nice-to-Haves as the Construction Operations Director: Experience preparing a business for ownership transition or succession Familiarity with government compliance in construction at the federal, state, or local level Exposure to Lean Construction, EOS, or similar performance-focused systems Regional knowledge of New England's public works market This Role Offers: Executive leadership role with a respected contractor and consistent backlog Full operational ownership and the opportunity to drive measurable improvement Competitive compensation package aligned with experience and results A collaborative and values-driven leadership environment Strategic influence in shaping the future of a growing organization Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.

WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. JOB SUMMARYThe Wellness Operations Manager oversees and supports all spa, fitness, and wellness-related operations across the company's expedition fleet. This role ensures consistent, high-quality guest experience while driving revenue growth onboard through treatments and spa retail activations. The ideal candidate combines operational acumen, strong leadership, and a passion for wellness in an expedition environment.KEY RESPONSIBILITIES Oversee daily spa and wellness operations across the fleet, ensuring consistency in guest experience, service standards, and brand alignment. Develop and maintain treatment protocols, menu offerings, and service standards. Conduct regular audits and onboard visits to assess performance and compliance. Collaborate with FSD for US WS performance Analyze monthly spa revenue reports by vessel, identifying trends, variances, and opportunities for improvement. Implement strategies to enhance treatment utilization and increase average spending per guest. Activate and manage onboard retail programs, ensuring engaging merchandising and product training. Collaborating with onboard spa leads to set and achieving revenue targets. Coordinate scheduling, travel, and logistics for U.S.-flagged ship wellness staff. Support recruitment, onboarding, and ongoing training for spa teams. Serve as shoreside liaison and point of contact for wellness staff, providing guidance, support, and operational updates. Step in to fill spa management roles onboard when required. Partner with design and operations teams to optimize wellness space functionality and guest flow. Research and recommend new equipment, products, and trends in the wellness and expedition travel sector. Prepare and present monthly spa performance reports per ship, highlighting progress toward revenue goals. Continuous work on MXP POS for reporting Identify underperforming areas and develop corrective strategies to achieve financial and operational objectives. Maintain detailed documentation of wellness KPIs, staffing levels, and guest feedback. QUALIFICATIONS Bachelor's degree in hospitality, Spa Management, or a related field (preferred). Esthetician license (required) and Certified Spa manager (CSM) (preferred) 5+ years of experience in multi-unit spa or wellness operations, preferably within cruise, resort, or hospitality industries. Proven track record of driving revenue growth and managing P&L performance. Strong organizational and administrative skills with experience coordinating travel and scheduling. Excellent communication and interpersonal abilities; able to build rapport with shipboard and shoreside teams. Ability to travel domestically and internationally as required. Flexible and hands-on; able to work in a dynamic and expedition-oriented environment. KEY ATTRIBUTES Strategic thinker with operational focus. Passion for wellness, hospitality, and guest satisfaction. Detail-oriented, data-driven, and proactive in problem-solving. Revenue driven Comfortable working cross-functionally with other teams DISCLAIMER STATEMENT:This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned.

WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. JOB SUMMARYThe Wellness Operations Manager oversees and supports all spa, fitness, and wellness-related operations across the company's expedition fleet. This role ensures consistent, high-quality guest experience while driving revenue growth onboard through treatments and spa retail activations. The ideal candidate combines operational acumen, strong leadership, and a passion for wellness in an expedition environment.KEY RESPONSIBILITIES Oversee daily spa and wellness operations across the fleet, ensuring consistency in guest experience, service standards, and brand alignment. Develop and maintain treatment protocols, menu offerings, and service standards. Conduct regular audits and onboard visits to assess performance and compliance. Collaborate with FSD for US WS performance Analyze monthly spa revenue reports by vessel, identifying trends, variances, and opportunities for improvement. Implement strategies to enhance treatment utilization and increase average spending per guest. Activate and manage onboard retail programs, ensuring engaging merchandising and product training. Collaborating with onboard spa leads to set and achieving revenue targets. Coordinate scheduling, travel, and logistics for U.S.-flagged ship wellness staff. Support recruitment, onboarding, and ongoing training for spa teams. Serve as shoreside liaison and point of contact for wellness staff, providing guidance, support, and operational updates. Step in to fill spa management roles onboard when required. Partner with design and operations teams to optimize wellness space functionality and guest flow. Research and recommend new equipment, products, and trends in the wellness and expedition travel sector. Prepare and present monthly spa performance reports per ship, highlighting progress toward revenue goals. Continuous work on MXP POS for reporting Identify underperforming areas and develop corrective strategies to achieve financial and operational objectives. Maintain detailed documentation of wellness KPIs, staffing levels, and guest feedback. QUALIFICATIONS Bachelor's degree in hospitality, Spa Management, or a related field (preferred). Esthetician license (required) and Certified Spa manager (CSM) (preferred) 5+ years of experience in multi-unit spa or wellness operations, preferably within cruise, resort, or hospitality industries. Proven track record of driving revenue growth and managing P&L performance. Strong organizational and administrative skills with experience coordinating travel and scheduling. Excellent communication and interpersonal abilities; able to build rapport with shipboard and shoreside teams. Ability to travel domestically and internationally as required. Flexible and hands-on; able to work in a dynamic and expedition-oriented environment. KEY ATTRIBUTES Strategic thinker with operational focus. Passion for wellness, hospitality, and guest satisfaction. Detail-oriented, data-driven, and proactive in problem-solving. Revenue driven Comfortable working cross-functionally with other teams Annual bonus eligibility up to 5%DISCLAIMER STATEMENT:This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned.

WHO WE ARE Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the "Exhilaration of Discovery". JOB SUMMARY The Wellness Operations Manager oversees and supports all spa, fitness, and wellness-related operations across the company's expedition fleet. This role ensures consistent, high-quality guest experience while driving revenue growth onboard through treatments and spa retail activations. The ideal candidate combines operational acumen, strong leadership, and a passion for wellness in an expedition environment. KEY RESPONSIBILITIES * Oversee daily spa and wellness operations across the fleet, ensuring consistency in guest experience, service standards, and brand alignment. * Develop and maintain treatment protocols, menu offerings, and service standards. * Conduct regular audits and onboard visits to assess performance and compliance. * Collaborate with FSD for US WS performance * Analyze monthly spa revenue reports by vessel, identifying trends, variances, and opportunities for improvement. * Implement strategies to enhance treatment utilization and increase average spending per guest. * Activate and manage onboard retail programs, ensuring engaging merchandising and product training. * Collaborating with onboard spa leads to set and achieving revenue targets. * Coordinate scheduling, travel, and logistics for U.S.-flagged ship wellness staff. * Support recruitment, onboarding, and ongoing training for spa teams. * Serve as shoreside liaison and point of contact for wellness staff, providing guidance, support, and operational updates. * Step in to fill spa management roles onboard when required. * Partner with design and operations teams to optimize wellness space functionality and guest flow. * Research and recommend new equipment, products, and trends in the wellness and expedition travel sector. * Prepare and present monthly spa performance reports per ship, highlighting progress toward revenue goals. Continuous work on MXP POS for reporting * Identify underperforming areas and develop corrective strategies to achieve financial and operational objectives. * Maintain detailed documentation of wellness KPIs, staffing levels, and guest feedback. QUALIFICATIONS * Bachelor's degree in hospitality, Spa Management, or a related field (preferred). * Esthetician license (required) and Certified Spa manager (CSM) (preferred) * 5+ years of experience in multi-unit spa or wellness operations, preferably within cruise, resort, or hospitality industries. * Proven track record of driving revenue growth and managing P&L performance. * Strong organizational and administrative skills with experience coordinating travel and scheduling. * Excellent communication and interpersonal abilities; able to build rapport with shipboard and shoreside teams. * Ability to travel domestically and internationally as required. * Flexible and hands-on; able to work in a dynamic and expedition-oriented environment. KEY ATTRIBUTES * Strategic thinker with operational focus. * Passion for wellness, hospitality, and guest satisfaction. * Detail-oriented, data-driven, and proactive in problem-solving. * Revenue driven * Comfortable working cross-functionally with other teams $75,000 - $80,200 a year Annual bonus eligibility up to 5% DISCLAIMER STATEMENT: This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned.

Responsible for the management and leadership of the production and warehouse departments. Coordinate activities among Production Managers in Production Scheduling, Quality, Job Setup, and New Product Introduction. Responsible for providing Warehouse, Facilities and Engineering operational support to all sub-contract work areas within DECI. The activities to be coordinated include: Equipment Resource Allocation, Internal Inventory Management, Space Allocation. Provide operational, facilities infrastructure, upgrades or repairs as needed for lease customers as required by lease agreements. Work with the Production Department to support material pulled from the warehouse to prepare materials and correctly move them within our ERP system prior to transfer to the production cell. Manage the status and execution of preventive maintenance and repairs on electro-mechanical production equipment, fixtures and infrastructure. Manage maintenance and service vendors and make recommendations on service contracts. Solicit quotes from maintenance and service vendors. Coordinate with outside vendors for large installs and complex repairs. Assist the Chief Operations Officer with long-range operating goals, capacity planning, and implementation of new technology to bring about efficiencies. Interface positively to support staff in other areas related to production and effective vocational training of adults with disabilities. Ensure that all production activities are carried out in accordance with quality standards and work instructions. Coordinate activities among peers and subordinates, including warehouse, facilities, transportation, production scheduling, and new product introduction. Support Production staff on job set-up. Communicate/coordinate customer needs with Sales and Customer Service Director and Production Managers to determine production schedules. Effectively communicate. Exercise discretion, along with flexibility and an attitude of cooperation. Provide unbiased conflict resolution and uphold DECI's commitment to diversity, equity, and inclusion. Monitor the progress of production jobs to ensure they are on track to meet customer deadlines. Ensure resolution of service and/or billing opportunities. Assess validity of report and coordinate with staff to determine methods of prevention. Complete month end billing spreadsheet. Assign production goals by job and workgroup, monitor output and make adjustments accordingly to meet or exceed quoted time studies. Communicate effectively in advance with leadership and others as necessary to carry out needed ongoing preventive maintenance and/or improvements. Ensure resolution of quality concerns and customer feedback that was caused by DECI. Assess the validity of concerns and determine methods of prevention. Advise DECI Executives on all New Product Introduction activities. Work cooperatively and professionally with DECI staff, subordinates, persons with disabilities, and other business contacts. Maintain good public relations with customers and professional contacts. Advise managerial staff on all matters related to inventory, warehousing and facilities. Regularly interface appropriately with leaders in all areas. Work as a team to provide the best outcomes. Focus on orderliness and safety as the top priorities in all production areas. Make sound decisions based on conclusions for which there is precedent and consult administration as for input/advice/approval appropriately. Understand, interpret, follow and ensure adherence to DECI, ISO 9001, FDA regulations, and CARF policy and procedures. Coordinate, supervise and train subordinates to utilize their individual skills to maximize results. Recommend and participate in development activities to support development of staff. Handle personnel issues. Make hiring, promotion, and termination recommendations to Human Resources in accordance with legal standards and DECI procedures. Make sure statement of work is accurate for the job. Prepare materials necessary for shipping. Keep necessary records as required. Provide input on sales and quotation activities with regards to DECI's capacity and capabilities. Complete evaluations and approve time, including PTO requests, of Production Managers and Warehouse Operations Manager in a timely manner. Focus on efforts to increase positive staff morale. Exhibit loyalty toward the overall goals and mission of DECI. Present a consistently positive disposition in supporting, sharing, and carrying out Leadership and Executive team decisions. Support and share the organizational vision. Responsible for developing and successfully implementing initiatives toward the achievement of organizational goals. Create effective measurement and reporting tools to improve productivity, reduce costs, monitor progress and gauge the efficiency and effectiveness of all applicable processes. Streamline processes for maximum output/efficiency. Recommend and participate in staff development activities to support development and increase morale. Responsible for regular and effective communication with all direct report staff. Oversee all personnel issues effectively and succinctly without need to continually revisit same issues. Foster a growth-oriented, positive, and encouraging environment while keeping staff accountable to DECI policies, procedures, and requirements of government agencies. Motivate and encourage staff to promote their personal and professional growth. Provide opportunities to learn through formal and informal methods. Accurately assess own strengths and weaknesses and initiate appropriate plans for personal and professional development. Continuously strive to improve knowledge and skills. OTHER DUTIES Ensuring the facility is fully secured at end of each working day, as needed. Train new staff in the department. Other duties as assigned. Requirements Bachelor's degree in operations, business or related field, or five years minimum successful experience in project management, quality control, production. Excellent written and verbal communication skills and the ability to work cooperatively with all levels of individuals. Ability to provide conflict resolution and remain unbiased. Understanding of management and confidentiality concepts, theory and regulations. High degree of judgment and ingenuity required to deal with complex factors not easily evaluated. Will make decisions based on conclusions for which there is little precedent. Initiative and leadership abilities are important traits for this position, along with a responsibility to deadlines/other job demands and ability to deal with various projects effectively and efficiently. Detailed-oriented, strong organizational skills; ability to effectively manage multiple projects at one time, Maintain easy accessibility to records & information. Flexibility to adapt to varied requests and interrupted schedules Physical ability to carry/move/lift at least 35 lbs., demonstrate and/or perform production tasks. Ability to assist with clients in an occasional emergency: includes restraining (if certified). SKILLS & ABILITIES Computer Skills: Exceptional computer training/experience. MS Office environment (Word, Excel, Access, PowerPoint). Other Requirements: U.S. Citizen or U.S. work qualification Salary Description 95,000-112,500

Job DescriptionDescription: Responsible for the management and leadership of the production and warehouse departments. Coordinate activities among Production Managers in Production Scheduling, Quality, Job Setup, and New Product Introduction. Responsible for providing Warehouse, Facilities and Engineering operational support to all sub-contract work areas within DECI. The activities to be coordinated include: Equipment Resource Allocation, Internal Inventory Management, Space Allocation. Provide operational, facilities infrastructure, upgrades or repairs as needed for lease customers as required by lease agreements. Work with the Production Department to support material pulled from the warehouse to prepare materials and correctly move them within our ERP system prior to transfer to the production cell. Manage the status and execution of preventive maintenance and repairs on electro-mechanical production equipment, fixtures and infrastructure. Manage maintenance and service vendors and make recommendations on service contracts. Solicit quotes from maintenance and service vendors. Coordinate with outside vendors for large installs and complex repairs. Assist the Chief Operations Officer with long-range operating goals, capacity planning, and implementation of new technology to bring about efficiencies. Interface positively to support staff in other areas related to production and effective vocational training of adults with disabilities. Ensure that all production activities are carried out in accordance with quality standards and work instructions. Coordinate activities among peers and subordinates, including warehouse, facilities, transportation, production scheduling, and new product introduction. Support Production staff on job set-up. Communicate/coordinate customer needs with Sales and Customer Service Director and Production Managers to determine production schedules. Effectively communicate. Exercise discretion, along with flexibility and an attitude of cooperation. Provide unbiased conflict resolution and uphold DECI's commitment to diversity, equity, and inclusion. Monitor the progress of production jobs to ensure they are on track to meet customer deadlines. Ensure resolution of service and/or billing opportunities. Assess validity of report and coordinate with staff to determine methods of prevention. Complete month end billing spreadsheet. Assign production goals by job and workgroup, monitor output and make adjustments accordingly to meet or exceed quoted time studies. Communicate effectively in advance with leadership and others as necessary to carry out needed ongoing preventive maintenance and/or improvements. Ensure resolution of quality concerns and customer feedback that was caused by DECI. Assess the validity of concerns and determine methods of prevention. Advise DECI Executives on all New Product Introduction activities. Work cooperatively and professionally with DECI staff, subordinates, persons with disabilities, and other business contacts. Maintain good public relations with customers and professional contacts. Advise managerial staff on all matters related to inventory, warehousing and facilities. Regularly interface appropriately with leaders in all areas. Work as a team to provide the best outcomes. Focus on orderliness and safety as the top priorities in all production areas. Make sound decisions based on conclusions for which there is precedent and consult administration as for input/advice/approval appropriately. Understand, interpret, follow and ensure adherence to DECI, ISO 9001, FDA regulations, and CARF policy and procedures. Coordinate, supervise and train subordinates to utilize their individual skills to maximize results. Recommend and participate in development activities to support development of staff. Handle personnel issues. Make hiring, promotion, and termination recommendations to Human Resources in accordance with legal standards and DECI procedures. Make sure statement of work is accurate for the job. Prepare materials necessary for shipping. Keep necessary records as required. Provide input on sales and quotation activities with regards to DECI's capacity and capabilities. Complete evaluations and approve time, including PTO requests, of Production Managers and Warehouse Operations Manager in a timely manner. Focus on efforts to increase positive staff morale. Exhibit loyalty toward the overall goals and mission of DECI. Present a consistently positive disposition in supporting, sharing, and carrying out Leadership and Executive team decisions. Support and share the organizational vision. Responsible for developing and successfully implementing initiatives toward the achievement of organizational goals. Create effective measurement and reporting tools to improve productivity, reduce costs, monitor progress and gauge the efficiency and effectiveness of all applicable processes. Streamline processes for maximum output/efficiency. Recommend and participate in staff development activities to support development and increase morale. Responsible for regular and effective communication with all direct report staff. Oversee all personnel issues effectively and succinctly without need to continually revisit same issues. Foster a growth-oriented, positive, and encouraging environment while keeping staff accountable to DECI policies, procedures, and requirements of government agencies. Motivate and encourage staff to promote their personal and professional growth. Provide opportunities to learn through formal and informal methods. Accurately assess own strengths and weaknesses and initiate appropriate plans for personal and professional development. Continuously strive to improve knowledge and skills. OTHER DUTIES Ensuring the facility is fully secured at end of each working day, as needed. Train new staff in the department. Other duties as assigned. Requirements: Bachelor's degree in operations, business or related field, or five years minimum successful experience in project management, quality control, production. Excellent written and verbal communication skills and the ability to work cooperatively with all levels of individuals. Ability to provide conflict resolution and remain unbiased. Understanding of management and confidentiality concepts, theory and regulations. High degree of judgment and ingenuity required to deal with complex factors not easily evaluated. Will make decisions based on conclusions for which there is little precedent. Initiative and leadership abilities are important traits for this position, along with a responsibility to deadlines/other job demands and ability to deal with various projects effectively and efficiently. Detailed-oriented, strong organizational skills; ability to effectively manage multiple projects at one time, Maintain easy accessibility to records & information. Flexibility to adapt to varied requests and interrupted schedules Physical ability to carry/move/lift at least 35 lbs., demonstrate and/or perform production tasks. Ability to assist with clients in an occasional emergency: includes restraining (if certified). SKILLS & ABILITIES Computer Skills: Exceptional computer training/experience. MS Office environment (Word, Excel, Access, PowerPoint). Other Requirements: U.S. Citizen or U.S. work qualification

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************ #LI-EE1

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. #LI-JB1 Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay rate for this position is $60k-70k Plus Commission Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. #LI-NB1 Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay rate for this position is $50,000 - $60,000. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay range for this position is $60,000 to $65,000 per year. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************ #LI-CR1

Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.