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Freight agent skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical freight agent skills. We ranked the top skills for freight agents based on the percentage of resumes they appeared on. For example, 75.1% of freight agent resumes contained logistics as a skill. Continue reading to find out what skills a freight agent needs to be successful in the workplace.

15 freight agent skills for your resume and career

1. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how freight agents use logistics:
  • Provided logistics services to the top automotive manufacturers in North America, South America, Europe, Japan and Australia.
  • Supervised the work of schedulers, planners, customer service representatives and other logistics specialists.

2. DOT

Here's how freight agents use dot:
  • Schedule tractors and trailers for DOT inspections.
  • Stayed within DOT requirement at all times.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how freight agents use data entry:
  • Tracked more than 3500 transportation using the data entry program Joint Operation Planning and Execution System (JOPES).
  • Insure all revenue reported is applied to the appropriate general ledger account numbers for data entry to input.

4. Freight Carriers

Here's how freight agents use freight carriers:
  • Developed relationships with national freight carriers.
  • Maintained open communications with customers regarding company policies and services and built relationships with customers and freight carriers.

5. US Customs

The US Customs and Border Protection is the United State's most prominent law enforcement agency in charge of border control, security, travel, and trade. It is responsible for enforcing government regulations on border-related activities. Their jobs include enforcing laws on traveling overseas, luggage inspection, import/export monitoring, and border patrol. The agency is based in Washington DC and comprises over 4000 federals officers maintaining peace throughout the states.

Here's how freight agents use us customs:
  • Work closely with us Customs providing data on all shipments and flight itinerary's for freight Inspections.
  • Created Bills of Lading and US Customs paperwork for all pickup and delivery of freight.

6. Air Cargo

Air cargo pertains to products or properties in an aircraft.

Here's how freight agents use air cargo:
  • Prepared air cargo, freight, and truck manifests.
  • Implemented strict compliance of all governmental regulations regarding air cargo handling and air cargo security.

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7. TMS

A transport management system is a platform in logistics operations that utilizes technology to offer businesses support in planning, both incoming and outgoing movements of goods optimization, execution, accurate documentation, and making sure shipment remains compliant.

Here's how freight agents use tms:
  • Performed billing - invoiced through client TMS portals - as well as employee payroll and payroll taxes.
  • Used various TMS Systems and load boards to acquire quotes and relayed information to customer.

8. Freight Shipments

Here's how freight agents use freight shipments:
  • Expedited and arranged route movement of incoming and outgoing cargo and freight shipments through trucking terminals and various designated locations.
  • Assist customers with information on rates, schedules and routing for freight shipments at service counters or over the phone.

9. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how freight agents use ltl:
  • Moved LTL freight also for discounted prices due to moving volumes of freight at one time.
  • Handled various amounts of freight including both FTL, LTL, dry, refrigerated, flatbed, and intermodal.

10. TSA

Transportation Security Administration (TSA) is a division of the United States Department of Homeland Security, formed due to the 9/11 attacks in 2001. The main task of the agency is to monitor and provide security to the air traveling public. The department is responsible for securing the people's traveling experience by having Federal Air Marshals on planes, teams of explosive professionals on back up, and dog handlers' mobile units.

Here's how freight agents use tsa:
  • Conducted federally mandated cargo shipment screening according to the Southwest Airlines TSA approved security program.
  • Reviewed and supported inventory accountability at the TSA warehouse.

11. AMS

Here's how freight agents use ams:
  • Handled Station AMS and radio communications traffic as needed.
  • Attended weekly AMS meetings with U.S. Customs to keep all training issues up-to-date.

12. AES

AES stands for Advanced Encryption Standard. It is a standard for electronic data encryption, commonly used to implement file encryption, wireless security, SSL/TLS, and processor security.

Here's how freight agents use aes:
  • Review all purchase orders, bills of lading, packing lists and invoices, customs releases and other documentations in AES.
  • Fill out AES government forms, international ocean LTL/FCL/ocean quotes and all operations relating.

13. EDI

Here's how freight agents use edi:
  • Reserved shipments on air, ground, and ocean carriers using AS400, EDI, and websites.
  • Managed EDI transmitted pricing on orders from customers.

14. Import Documentation

Here's how freight agents use import documentation:
  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.
  • Prepared Import documentation for cargo acceptance, make copies, scan, and send emails.

15. Export Documentation

Here's how freight agents use export documentation:
  • Checked import/export documentation to determine cargo contents, and classify goods using coding system.
  • Check import/export documentation to determine cargo contents, and classify goods into different fee or groups, using a coding system.
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List of freight agent skills to add to your resume

Freight agent skills

The most important skills for a freight agent resume and required skills for a freight agent to have include:

  • Logistics
  • DOT
  • Data Entry
  • Freight Carriers
  • US Customs
  • Air Cargo
  • TMS
  • Freight Shipments
  • LTL
  • TSA
  • AMS
  • AES
  • EDI
  • Import Documentation
  • Export Documentation
  • Computer System
  • Freight Rates
  • Customer Relationships
  • Truck Loads
  • Address Labels
  • FTL
  • Dangerous Goods
  • Unload Goods
  • Hand Trucks
  • Hazardous Materials
  • Delivery Truck
  • Hand-Held Scanner
  • Government Regulations
  • Owner Operators
  • Insurance Coverage
  • Customer Accounts
  • Freight Services
  • Payment Method
  • International Freight
  • Freight Bills

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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