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Freight associate skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical freight associate skills. We ranked the top skills for freight associates based on the percentage of resumes they appeared on. For example, 41.7% of freight associate resumes contained sales floor as a skill. Continue reading to find out what skills a freight associate needs to be successful in the workplace.

15 freight associate skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how freight associates use sales floor:
  • Restock sales floor items -Keep shelved items in proper place -Put up excess inventory in designated areas -Qualified on Elevator Lift machine
  • Stage products accordingly by department and aisles so it is distributed efficiently for stocking when brought to the sales floor.

2. Cleanliness

Here's how freight associates use cleanliness:
  • Performed light maintenance and janitorial duties, maintaining store cleanliness, upkeep, and sanitation.
  • Performed hourly aisle cleanliness checks, as well as shop-ability so that merchandise is accessible.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how freight associates use customer service:
  • Worked effectively with international clientele by being culturally sensitive and appropriate in providing customer service.
  • Separate Hard and Soft merchandise Pizza Hut Customer Service Representative Chesapeake, Virginia United States

4. Sort Merchandise

Here's how freight associates use sort merchandise:
  • Unload freight trucks, sort merchandise and move to designated areas if store.
  • Unload trucks, sort merchandise, replenish sales floor, assist customers.

5. Store Merchandise

Here's how freight associates use store merchandise:
  • Provided customer assistance to inquiries regarding store merchandise and offered additional resources and information.
  • Participated in inventory procedures, monitoring and stocking store merchandise.

6. Math

Here's how freight associates use math:
  • Read, write and perform basic math.
  • Skilled knowledged of the use of a pallet jack and u boat Skills Used basic reading writing and math skills.

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7. Electric Pallet Jack

Here's how freight associates use electric pallet jack:
  • Received certificate for forklift/electric pallet jack operation.
  • Trained on the stand up forklift, electric pallet jack, standard operation lift (reach), and electric ladder.

8. Store Shelves

Store shelves are necessary for any store that needs products to be displayed. You can commonly find them in grocery stores.

Here's how freight associates use store shelves:
  • Remove merchandise from pallets and boxes to pack-out on store shelves as well as build displays
  • Freight Team; Unloaded, sorted, and stocked incoming freight on store shelves.

9. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how freight associates use stock shelves:
  • Assist customers with purchases, returns and questions, answer phones and stock shelves- Organized deliveries from corporate warehouse and semi-annual inventories
  • Restock shelves, operate machinery (order picker, forklift, electrical pallet jack, pallet jack) clean store

10. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how freight associates use unload trucks:
  • Unload trucks, merchandise apparel, work ship from store, and buy online pick up in store items.
  • Stock all assigned freight and picks, unload trucks and use stand-up lift trucks to complete tasks if needed.

11. Preps

Here's how freight associates use preps:
  • Paired/synched the first phone device to the inventory prep printers to print inventory tags.
  • Stack and prep pallets for transport.

12. RF

Here's how freight associates use rf:
  • Use RF and printer to print tickets to mark merchandise for clearance or price changes.
  • Cross trained in order picking, using RF scanner and truck loading and unloading.

13. Truck Freight

Here's how freight associates use truck freight:
  • Freight Receiver Unloaded and palletized truck freight.

14. Stock Merchandise

Here's how freight associates use stock merchandise:
  • Unload trailers, process merchandise, stock merchandise on shelves, and move displays around in store.
  • Answer phone lines, bin merchandise, stock merchandise, customers service.

15. Unload Freight

Here's how freight associates use unload freight:
  • Use warehouse machinery (pacer/slip) to unload freight trucks as well as successfully complete closing paperwork for said freight.
  • Unload freight truck, sort and organize boxes by department, stock boxes onto shelves and overhead, organize my department
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List of freight associate skills to add to your resume

Freight associate skills

The most important skills for a freight associate resume and required skills for a freight associate to have include:

  • Sales Floor
  • Cleanliness
  • Customer Service
  • Sort Merchandise
  • Store Merchandise
  • Math
  • Electric Pallet Jack
  • Store Shelves
  • Stock Shelves
  • Unload Trucks
  • Preps
  • RF
  • Truck Freight
  • Stock Merchandise
  • Unload Freight
  • POS
  • Customer Demand
  • Delivery Truck
  • Safety Procedures
  • Product Knowledge
  • Organizational Guidelines
  • Inventory Control
  • Loss Prevention Policies
  • UPC
  • Inventory Management
  • Back Room
  • Hand Trucks
  • Depot
  • Stock Location
  • Taking Inventory
  • Slip Sheet
  • Customer Availability
  • Stock Inventory
  • Customer Assistance
  • Delivery Vehicle
  • End Caps
  • Places Merchandise
  • Clean Store
  • Unload Merchandise
  • Store Floor
  • Order Pickers
  • Process Freight
  • EAS
  • Store Inventory
  • Stock Freight

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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