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Freight broker skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical freight broker skills. We ranked the top skills for freight brokers based on the percentage of resumes they appeared on. For example, 19.2% of freight broker resumes contained tms as a skill. Continue reading to find out what skills a freight broker needs to be successful in the workplace.

15 freight broker skills for your resume and career

1. TMS

A transport management system is a platform in logistics operations that utilizes technology to offer businesses support in planning, both incoming and outgoing movements of goods optimization, execution, accurate documentation, and making sure shipment remains compliant.

Here's how freight brokers use tms:

Mastered CRM for Outlook, Spot TMS, KeyPoint Logistics, PC Miler, IBM Sterling, and other IT programs.
Utilized TMS and other freight management tools.

2. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how freight brokers use logistics:

Coordinate pick-up and delivery service to ensure deadlines are met to exact customer logistics specifications.
Provide customers Third Party Logistics in integrated operations, warehousing, and transportation services.

3. FTL

Here's how freight brokers use ftl:

Performed outbound sales calls to procure new clients for LTL, FTL, Intermodal, and International freight shipments.
Specialize in working with power only units and flat beds experienced in working with FTL, and LTL shipments.

4. Shippers

Here's how freight brokers use shippers:

Maintained strong relationships with multiple carriers/ Coordinated resolution with shippers regarding damaged freight.
Created, developed and retained business relationships with shippers.

5. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how freight brokers use ltl:

Coordinated Freight all over the county handling Van, Reefer, Flatbed, LTL, Specialized Equipment and LTL haulers.
Provided 3PL solutions to customers; Brokerage over the road truck freight utilizing various equipment types LTL, TL etc.

6. Freight Carriers

Here's how freight brokers use freight carriers:

Worked with hundreds of freight carriers to find clients carriers for their product at the lowest possible rates.
Develop relationships with freight carriers and customers to ensure 100% service level at all times.

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7. Load Boards

Here's how freight brokers use load boards:

Post loads on load boards negotiate truckload pricing with many carriers dispatch trucks to pick up locations and schedule all deliveries.
Negotiate lane rates with carriers- Broker freight via load boards- Approve and enter new carriers- Track shipments

8. Materials Handling

Here's how freight brokers use materials handling:

Coordinated materials handling equipment to include forklifts, retch, crane and trans-tainer operation the port terminals and warehouse facilities.

9. Market Trends

Here's how freight brokers use market trends:

Experience with price negotiate price of freight with customer and carriers, and analysis of market trends.
Analyze current market trends in order to provide existing and potential customers quarterly freight spend forecasts.

10. Intermodal

Here's how freight brokers use intermodal:

Gained in depth knowledge of multiple modes of freight transportation; Less than truckload, Full truckload and Intermodal.
Negotiated terms and secured contracts with carriers for both intermodal and truckload freight.

11. Broker Freight

Here's how freight brokers use broker freight:

Job Duties: Broker Freight to varies Trucking companies.
Broker freight that we had no trucks to service.

12. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how freight brokers use customer service:

Provide personalized customer service by maintaining communication with customers and carriers regarding loading appointments, transit time, pick-ups and deliveries.
Develop and manage a transportation brokerage book of business by coordinating transportation needs for customers and providing outstanding customer service.

13. Delivery Appointments

A delivery appointment is the fixed timing determining the processing, dispatching, and delivery of an item. The term is most commonly used in the logistics department, giving the buyers an estimated delivery time. The appointments help both the buyer and seller keep track of the package as it goes through the different stages until finally reaching the consumer.

Here's how freight brokers use delivery appointments:

Scheduled loading and Delivery appointments.
Report any unsafe equipment or hazards drivers face and resolve prompt solutions to maintain on-time delivery appointments.

14. Commodities

Here's how freight brokers use commodities:

General Labor Duties / Personal Trainer - Brokering truck loads of commodities - business finances - problem solving - cold calling
Dispatched trucks, flatbeds and vans hauling general commodities and newspaper Inserts throughout the United States.

15. Transportation Services

Here's how freight brokers use transportation services:

Supported business development sales and marketing efforts daily to include customer presentations and directed the completion of transportation services.
Sourced reliable carriers and agents to deliver sustainable transportation services.

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List of freight broker skills to add to your resume

The most important skills for a freight broker resume and required skills for a freight broker to have include:

TMS
Logistics
FTL
Shippers
LTL
Freight Carriers
Load Boards
Materials Handling
Market Trends
Intermodal
Broker Freight
Customer Service
Delivery Appointments
Commodities
Transportation Services
Business Relationships

AS400
Freight Rates
Cold Calls
Truck Loads
Profit Margins
Freight Loads
Delivery Schedules
Party Carriers
Account Management
Customer Relations
Customer Accounts
Track Shipments
Owner Operators
Freight Shipments
OTR
Freight Business

Customer Freight
Price Negotiation
Government Regulations
BOL
Financial Reports
Motor Carriers
Freight Services
Freight Quotes
Insurance Claims
Rate Quotes
Freight Movement
Reference Purposes
Shipping Lanes
Shipping Solutions

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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