Top Freight Broker Skills

Below we've compiled a list of the most important skills for a Freight Broker. We ranked the top skills based on the percentage of Freight Broker resumes they appeared on. For example, 21.3% of Freight Broker resumes contained Freight Carriers as a skill. Let's find out what skills a Freight Broker actually needs in order to be successful in the workplace.

The six most common skills found on Freight Broker resumes in 2020. Read below to see the full list.

1. Freight Carriers

high Demand
Here's how Freight Carriers is used in Freight Broker jobs:
  • Maintained open communications with customers regarding company policies and services and built relationships with customers and freight carriers.
  • Worked with hundreds of freight carriers to find clients carriers for their product at the lowest possible rates.
  • Develop relationships with freight carriers and customers to ensure 100% service level at all times.
  • Position included scheduling freight carriers to pick up and deliver freight within specific times.
  • Negotiated contracts and freight rates with customers and freight carriers; vetted carriers.
  • Negotiated prices with freight carriers and handled a high volume of customer questions.
  • Negotiate rates for service and qualify freight carriers.
  • Develop multi-year relationships with customers and freight carriers through superior customer service and integrity.

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2. Delivery Appointments

high Demand
Here's how Delivery Appointments is used in Freight Broker jobs:
  • Coordinate pickup and delivery appointments with shippers and receivers.
  • Scheduled loading and Delivery appointments.
  • Report any unsafe equipment or hazards drivers face and resolve prompt solutions to maintain on-time delivery appointments.
  • Prepare documents for customers and drivers; Provide directions and delivery appointments if needed.
  • Coordinate transportation loads, dispatched, scheduled pick- up and delivery appointments.
  • Scheduled pick up & delivery appointments.
  • Arrange pick-up and delivery appointments.

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3. Customer Service

high Demand
Here's how Customer Service is used in Freight Broker jobs:
  • Provide personalized customer service by maintaining communication with customers and carriers regarding loading appointments, transit time, pick-ups and deliveries.
  • Develop and manage a transportation brokerage book of business by coordinating transportation needs for customers and providing outstanding customer service.
  • Establish rapport and maintained shipper/carrier satisfaction by understanding their freight needs and providing superior customer service.
  • Delivered outstanding customer service for assigned accounts and received many letters of recognition from customers.
  • Established track record of exceptional customer service and frequently earned unsolicited positive feedback from clients.
  • Provided and maintained supreme customer satisfaction by utilizing professional customer service and resourceful communication skills.
  • Developed and maintained client relationships by providing transportation solutions to ensure superior customer service.
  • Provided honest communication and customer service to customers and carriers.
  • Provide timely and accurate customer service to drivers/customers.
  • Create and track all service tickets regarding damaged freight, bill disputes, late pickups or any other customer service issues.
  • Maintained loyal relationships with carriers, and handled communication between customer, and carriers to provide world class customer service.
  • Help dispatch team improve their CSR skills in an effort of providing better customer service and meeting customer's expectations.
  • Achieved $1.8 Million total revenue in 30 months by creatively prospecting new clients and providing superior customer service.
  • Monitor and communicate all service failures of assigned owner operators to the Director of Operators and Customer Service Team.
  • Listened to recorded calls and graded the calls in order to ensure a high level of customer service.
  • Worked closely with Sales, Marketing, and Customer Service staff to identify opportunities and develop ongoing business.
  • Implement local tracing strategies for best customer service, set up customer files and create monthly call plan.
  • Serve as Customer Service for Georgia Pacific, Atlas Roofing, Friedman Industries, & Bluepoint Resources.
  • Provide exemplary customer service to shippers/customers from time of ownership of their freight up to delivery.
  • Provide timely movement of freight, excellent customer service and follow up while maintaining margin integrity.

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4. Shippers

high Demand
Here's how Shippers is used in Freight Broker jobs:
  • Created, developed and retained business relationships with shippers.
  • Communicate with carriers and shippers to effectively deliver freight.
  • Act as liaison between shippers and carriers to coordinate movement of freight throughout the United States, Canada, and Mexico.
  • Interacted with shippers, drivers and receivers by on a daily basis way of fax, phone and internet.
  • Located, contacted, negotiated and worked with carriers and shippers to deliver customer cargo within a designated frame.
  • Work with direct shippers, brokers, and customers-quoting line haul and fuel surcharge prices to move there freight.
  • Work with shippers and transportation carriers to help them make a profit in moving cargo and in return cargo.
  • Match the needs of shippers with the capabilities and capacity of carriers, creating greater efficiency in transportation.
  • Acted as liaison searching for reliable carriers to transport shippers' cargo in a secure and timely manner.
  • Created relationships with shippers to discover their shipping needs and demonstrated how my services would fulfill their needs.
  • Maintain communication and relationships with shippers regarding on time delivery, late delivery, and potential issues.
  • Contract with shippers and carriers for the transportation of freight to its destination - primarily flatbed freight.
  • Track the movement of freight by connecting shippers with carriers and meeting the shippers' needs.
  • Sell transportation(trucking) to shippers through cold calling, email and business letters.
  • Negotiated contracts with carriers and shippers and ensured all aspects of the transportation went smoothly.
  • Negotiate the terms of dry van and reefer freight movement for both shippers and carriers.
  • Negotiate rates with manufacturers, carriers, and shippers to make most efficient opportunity.
  • Resolve operational conflicts with or between customers, carriers, shippers, and receivers.
  • Generated freight from shippers (refrigerated, dry goods, frozen, produce).
  • Execute contracts between carriers and shippers, as well as review information for accuracy.

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5. Logistics

high Demand
Here's how Logistics is used in Freight Broker jobs:
  • Coordinate pick-up and delivery service to ensure deadlines are met to exact customer logistics specifications.
  • Provided 3rd party logistics solutions for expediting domestic and international orders.
  • Developed business relationships and working to solve logistics problems for shippers.
  • Monitored shipment and resolved logistics, delivery and detention issues.
  • Compiled broad databases of logistics service providers fulfilling customer specification.
  • Manage Import/Export shipping services and control logistics operations throughout shipments.
  • Planned logistics activities and scheduled shipments according to customer requirements.
  • Coordinated and managed complex logistics solutions for clients.
  • Coordinate routes and other delivery logistics.
  • Work for the logistics divisions of multiple organizations and serve as a freight broker to optimize trucking companies' equipment usage.
  • Keep clients coming back for a quality service that can t be found with any other broker or logistics provider.
  • Network within the shipping and logistics industry to establish relationships, create strategic partnerships and generate additional freight accounts.
  • Utilize negotiation skills with Logistics Companies and brokers on DAT board to move HAZMAT freight from all lanes cross-country.
  • Noted for accurately developing appropriate pricing and logistics for complex shipping coordinating with a base of 100 carriers.
  • Lead a team of 22 freight brokers in the aspects of logistics within our company procedures and guidelines.
  • Negotiated rates with carriers, and communicated load changes and internal conversations within the logistics department.
  • Communicated with logistics firm representatives and negotiated pick-up and rates for loads to be transported.
  • Contacted logistics specialists within businesses to offer services and best possible rates for freight delivery.
  • Directed the third-party logistics in moving freight from point of origin to its final destination.
  • Worked as a freight broker/load planner at Chariot Logistics for the last couple months.

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6. Broker Freight

high Demand
Here's how Broker Freight is used in Freight Broker jobs:
  • Broker freight that we had no trucks to service.
  • Job Duties: Broker Freight to varies Trucking companies.
  • Broker freight for large accounts within the company.
  • Broker freight for long haul truck drivers.
  • Handled broker freight between company & driver.
  • Broker Freight to outside contractors.
  • Broker freight for specific trucking companies and dispatch those truckers to designatedlocations.
  • broker freight throughout the US through a third-party company

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7. New Accounts

high Demand
Here's how New Accounts is used in Freight Broker jobs:
  • Developed new accounts, generated profitability and developed a loyal customer base.
  • Top sales leader developed 20 new accounts, which generated $30K revenue per week, within 6 months.
  • Developed 15 new accounts, which generated $25K revenue per week, within 4 months.
  • Generated new accounts that signed yearly contracts on desirable lanes within the company's footprint.
  • Make 80 calls a day researching new accounts to assist with their logistics dept.
  • Manage and create new accounts for 3PL logistics carriers.
  • Develop new accounts - cold calling, in-person sales.
  • Research small and large companies to gain new accounts.
  • Freight Broker/ Customer Service Representative * Responsible for identifying and acquiring new accounts with LTL and Truck Load freight.

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8. LTL

high Demand
Here's how LTL is used in Freight Broker jobs:
  • Provided 3PL solutions to customers; Brokerage over the road truck freight utilizing various equipment types LTL, TL etc.
  • Coordinated Freight all over the county handling Van, Reefer, Flatbed, LTL, Specialized Equipment and LTL haulers.
  • Coordinate and fulfill inbound and outbound transportation requests for various modes of distribution to include: Truckload and LTL.
  • Managed TL (truckload) and LTL (less than truckload) logistics nationwide for dozens of transportation carriers.
  • Booked both truckload and LTL shipments, negotiated rates, verify carrier's credibility and tracked shipment until delivery.
  • Managed pick-up and delivery of truckload and LTL freight, while maintaining a strict, on-time delivery record.
  • Called on new and existing clients to prospect for freight (LTL)and full truckload transport opportunities.
  • Handled all aspects of pickups/deliveries scheduling, driver routing, LTL routing and DOT compliance.
  • Provided customers with shipping solutions for truckload, flatbed, refrigerated and LTL freight.
  • Account manager providing transportation needs for customers on LTL and Full Truck load shipping.
  • Linked customers with trucking or LTL services and tracked freight for customers.
  • Negotiated contracted and spot rates for truckload and LTL service.
  • Key responsibilities targeted securing full and LTL shipments coverage.
  • Specialized in LTL and OD freight.
  • Brokered roughly 10 to 15 loads per week (Large LTL / TL).
  • Dispatched trucks to clients LTL/TL freight across America Flatbed & Dry Van Freight
  • Specialized in flatbed, stepdeck, RGN, and van loads; both LTL and full loads.
  • Brokered freight to large LTL carriers Fed Ex/R&L / Saia / Estes among others.
  • Maintained accounts with LTL contracts including Bluegrace Logistics, BNSF Logistics and Magrabar Chemical.
  • Lead Generation Cold calls to prospective customers and closing Operations, including shipment tracking Integrated a LTL software for broker use company-wide

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9. Freight Loads

high Demand
Here's how Freight Loads is used in Freight Broker jobs:
  • Schedule pick-ups and delivery for freight loads using vans, flatbeds, rail, ocean shipments, and expedites.
  • Brokered freight loads to trucking companies and owner operators, dispatched drivers for pickup and delivery of loads.
  • Brokered freight loads, scheduled pick and delivery, and dispatched drivers.
  • Track all pickups and deliveries for 30+ freight loads per day.
  • Manage pricing for freight and covering freight loads for my customers.
  • Dispatched drivers, bought and sold freight loads.
  • Work to broker freight loads across the country.
  • Broker freight loads between customers and drivers.
  • Broker freight loads to carriers.
  • Book freight loads for drivers to haul .

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10. Internet Truckstop

high Demand
Here's how Internet Truckstop is used in Freight Broker jobs:
  • Truck Locating using Internet Truckstop, Personally captured E-mail list and other search tools.
  • Work with AS/400,SAP, I2 and all Load boards (DAT Services, Internet Truckstop, Get Loaded).
  • Build carrier relationships via (phone, Load Boards, Internet Truckstop.
  • Acquired freight quotes and bids with Transcore and Internet Truckstop boards.
  • Post loads to loads boards such as DAT and Internet Truckstop.
  • Dispatched trucks.set up new carriers and customers.Negotiated rates with customers.Posted freight on internet truckstop and other like sites.Brokered freight.

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11. Truck Load

high Demand
Here's how Truck Load is used in Freight Broker jobs:
  • General Labor Duties / Personal Trainer - Brokering truck loads of commodities - business finances - problem solving - cold calling
  • Specialized in Truck Load temperature controlled shipments throughout the lower 48 states and Canada.
  • Manage several accounts for TL refrigerated truck loads.
  • Full service domestic freight brokerage specializing in full truck load freight and over size loads for multiple customers.

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12. Customer Relations

high Demand
Here's how Customer Relations is used in Freight Broker jobs:
  • Specialized in lead prospecting, developing customer relations and freight management.
  • Maintained professional customer relationships while upholding company standards and values.
  • Maintained customer relationships over extended periods of time.
  • Established and maintained carrier and customer relationships.
  • Maintain positive carrier and customer relations.
  • Developed a strong customer relationship.
  • Handled incoming, & outgoing calls throughout the day, while building & maintaining customer relationships.
  • Maintained carrier and customer relationships by building a trusting rapport with them.
  • Develop customer relationships to secure freight via phone, internet and networking.
  • Conducted rate negotiations with carriers, as well as nurtured customer relationships.
  • Build customer relationships and identify their shipping needs.
  • Maintained all customer relations with previous accounts.
  • Maintain a great customer relationship.
  • Build customer relationships by keeping them involved by updating them with the loads location and ETA to destination.
  • Build and Maintain new and existing customer relationships with a growing number of 20+ Customers.
  • Build and maintain customer relationships Book and cover freight
  • Maintained customer relations Hired truck lines to move customers' freight, while sustaining profitability Handled company and special events
  • Use copier, fax as needed Successfully negotiates and manages customer relationships to optimize win win partnership.

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13. Customer Base

high Demand
Here's how Customer Base is used in Freight Broker jobs:
  • Established and maintained customer base of active shipper and consistently developed and cultivated new customer relations.
  • Developed and maintained relationships within customer base that were profitable and mutually rewarding.
  • Identified and pursued business opportunities and expand customer base.
  • Managed, solicited, assisted, and maintained an established customer base within a geographical area.
  • Contributed to the overall expansion and growth of operations by effective development of customer base.
  • Create and implement effective sales strategies and solutions to constantly increase current customer base.
  • Established relationships with trucking companies in several lanes to meet a growing customer base.
  • Handled the shipping needs and receiving fleets effectively within gaining the customer base.
  • Handle and grown wide customer base through customer retention and referral basis.
  • Settle past due accounts and monitor customer base to insure continued business.
  • Develop and maintain customer base and trucking companies for truckload services.
  • Used communication skills to expanded customer base into new areas.
  • Negotiate rates with my truck base and customer base.
  • Recruited new customer base to add to company revenue.
  • Developed new business and build a customer base.
  • Maintained a loyal carrier and customer base.
  • Created truck following and established customer base.
  • Freight logistics provider servicing a nationwide customer base Freight logistics provider servicing a nationwide customer base.
  • Work with my established customer base and also with trucks to pick up freight and deliver in a timely manner.
  • Provide excellent service to our existing customer base using LTL, Intermodal, and company owned trucks.

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14. Delivery Schedules

high Demand
Here's how Delivery Schedules is used in Freight Broker jobs:
  • Plan and coordinate receiving and delivery schedules while also work with Shippers, Carriers, and Dispatchers to manage the schedules.
  • Receive, build customer orders, and coordinate the pickup and delivery schedules with both the customer and outside vendors.
  • Track shipments, solicit truck load, and coordinate pickup and delivery schedules in both Canada and the US.
  • Track shipments, solicit truck load, and coordinate pickup and delivery schedules.
  • Coordinate pickup and delivery schedules and track loads.
  • Plan and coordinate pick-up and delivery schedules.

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15. New Clients

average Demand
Here's how New Clients is used in Freight Broker jobs:
  • Prospected for new clients, secured transportation, prepared marketing materials, and connected the bridge between customer and carrier relations.
  • Prospect for new clients, secure transportation and match carriers with customers and maintaining positive customer and carrier relations.
  • Managed day to day operations to improve relationships, retain and acquire new clients.
  • Secured new clients, and carriers while servicing & expanding the existing account base.
  • Involved in prospecting new clients, securing transportation, preparing marketing materials.
  • Make cold calls to new clients to provide shipping solutions.
  • Worked on acquiring new clients and maintaining relationships with them.
  • Visit customer's on regular basis & develop new clients.
  • Prospected new clients and maintained existing client relationships.
  • Manage existing clients and pursue new clients.
  • Developed a book of business from both new clients as well as created new business from unused past clients.

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16. Potential Customers

average Demand
Here's how Potential Customers is used in Freight Broker jobs:
  • Key Accomplishments: Researched and identified potential customers, making recommendations to company president in an effort to establish new business.
  • Contacted current and potential customers for new business opportunities.
  • Provide competitive pricing for potential lanes daily to multiple existing and potential customers in vast spot markets.
  • Analyze current market trends in order to provide existing and potential customers quarterly freight spend forecasts.
  • Work centered on familiarity with complex websites and multiple calls per day to potential customers.
  • Organized call reports, weekly work plans, and territory analyses for potential customers.
  • Price quoted lanes from East to West coasts for potential customers daily.
  • Recruited and stayed in contact with new/ potential customers and carriers.
  • Build a book and network of customers and potential customers.
  • Create and manage power point presentations for potential customers.

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17. Dispatchers

average Demand
Here's how Dispatchers is used in Freight Broker jobs:
  • Operated warehouse and cross-dock facility, coordinated delivery and loading schedules for dispatchers, and oversee import and export documentation departments.
  • Negotiate rates and mileage; maintain communication with the drivers and dispatchers to ensure timely delivery and customer satisfaction.
  • Talked to dispatchers and drivers daily on various loads being picked up and delivered.
  • Negotiated terms and pricing with carriers for collaborations with dispatchers and drivers.
  • Work with Shippers, Carriers and Dispatchers to manage the schedules.
  • Work with Shippers, Carriers and Dispatchers to manage the schedules * Track and report shipment status to customers.
  • Collaborated with Dispatchers and Drivers to meet strict deadlines and communicate vital information to the Customer.

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18. Dispatch Drivers

average Demand
Here's how Dispatch Drivers is used in Freight Broker jobs:
  • Dispatch drivers in accordance with established procedures.
  • Secure customer, process payment, screen drivers, dispatch drivers, process all completed paperwork.
  • Dispatch drivers to pick up and delivery locations, while communicating specific load requirements.
  • Dispatch drivers on loads and follow their progress through completion of loads.
  • Bid on freight using bid boards and dispatch drivers on loads.
  • Dispatch drivers and owner-operators for rail pick ups.
  • Dispatch drivers daily for scheduled load pickups.
  • Dispatch drivers to origin and consignee.
  • Dispatch drivers to ensure on-time delivery.
  • Dispatch drivers a booked load.
  • dispatch drivers, and negotiate rates

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19. Intermodal

average Demand
Here's how Intermodal is used in Freight Broker jobs:
  • Developed over 2 years of inside transportation sales experience with Truckload, LTL, Intermodal, and Air shipments.
  • Performed outbound sales calls to procure new clients for LTL, FTL, Intermodal, and International freight shipments.
  • Gained in depth knowledge of multiple modes of freight transportation; Less than truckload, Full truckload and Intermodal.
  • Serve as the Sales/Operations Agent in Intermodal Truckload, less-than-truckload (LTL), and small parcel freight.
  • Developed new business (dry van, reefer, LTL, 3PL, intermodal, flatbed).
  • Broker LTL, InterModal, and truckload shipments through out the United States.
  • Negotiated terms and secured contracts with carriers for both intermodal and truckload freight.
  • Negotiated rates and outsourced freight at seven intermodal ramps throughout the Southeast.
  • Coordinated all pick-up and delivery of intermodal freight in the Southeast.
  • Branch - Freight Forwarding, Rail Billing, Intermodal dispatching and drayage, customs clearance.

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20. Cold Calls

average Demand
Here's how Cold Calls is used in Freight Broker jobs:
  • Find potential leads, through making cold calls and then negotiating with trucks to help service the customer
  • Job Duties: Conduct cold calls for the appropriation of new customers using various sales techniques.
  • Performed cold calls and solicited freight and closed deals.
  • Make cold calls to obtain new customers.
  • Performed cold calls nationwide to locate freight.
  • Key contributor to growth and development of the firm - conducted cold calls and built trusted relationships with prospective clients.

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21. Load Boards

average Demand
Here's how Load Boards is used in Freight Broker jobs:
  • Post loads on load boards negotiate truckload pricing with many carriers dispatch trucks to pick up locations and schedule all deliveries.
  • Located freight for National Freight Incorporated trucks from various load boards Monitored loads from pickup to delivery
  • Used various TMS Systems and load boards to acquire quotes and relayed information to customer.
  • Use internet load boards and software to acquire trucks to transport customer's loads.
  • Called carriers that had trucks posted on load boards.
  • Search out best paying loads on load boards and find out if brokerage has enough credit.
  • Access Dat and other load boards as to what loads are available.
  • Company ceased operations of this Dept) -Post and monitor trucking websites/load boards.

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22. Data Entry

average Demand
Here's how Data Entry is used in Freight Broker jobs:
  • Performed data entry and data management of all customer account activity into company database.
  • Performed data entry to invoice customers and worked with payroll to insure proper payment to contracted carriers.
  • Maintain and update vendor records by file and data entry.
  • Provided billing and data entry support.
  • Started in data entry and progressed to freight broker Worked as a freight broker from approximately 1986 to 1991
  • Managed financials, office, sales, and dispatch and data entry operations.

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23. Daily Operations

average Demand
Here's how Daily Operations is used in Freight Broker jobs:
  • Execute daily operations including lead generation, A/R, account management, and closing new business.
  • Managed the daily operations of a freight brokerage.
  • Manage the daily operations of a freight brokerage Scheduling and tracking shipments Negotiating with freight carriers and handling customer questions.
  • Played key role in program development and coordination of daily operations for departments at various levels.
  • Owned independent sales office and managed all daily operations.
  • Assisted in daily operations of a multi-million dollar company.

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24. New Carriers

average Demand
Here's how New Carriers is used in Freight Broker jobs:
  • Researched new carriers in the marketplace and qualified carriers based on supplier geography and equipment needs.
  • Negotiate lane rates with carriers- Broker freight via load boards- Approve and enter new carriers- Track shipments
  • Sourced new carriers to add to our carrier base.
  • Recruit new carriers based on lane and cost.
  • Set up new carriers & Shippers.
  • Source new carriers and build relationships.
  • Run checks on all new carriers: Insurance, MC and DOT numbers.
  • Provide exceptional Customer service, set up of new carriers, building relationships with direct shippers.
  • Freight Broker - On- boarding of new carriers including review of carrier contracts.

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25. Track Shipments

average Demand
Here's how Track Shipments is used in Freight Broker jobs:
  • Track shipments, solicit truck load, coordinate pickup and delivery schedule, resolve discrepancies all via phone or email.
  • Demonstrated strong computer skills in setting up systems to track shipments and produce regular reports.
  • Organize, dispatch and track shipments across United States.

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26. Freight Services

average Demand
Here's how Freight Services is used in Freight Broker jobs:
  • Maintain positive and productive relationship with customers but also identified and contacted qualified carriers for freight services.
  • Perform freight services according to company and government regulations.
  • Identify, contact and hire qualified carriers for freight services and maintain strong relationships with existing carriers and BCO's.
  • Identified and contacted qualified carriers for freight services, verified rate confirmations and BOL's.
  • Identify and contact qualified carriers for freight services.
  • Perform freight services according to company and government regulations.

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27. Market Research

average Demand
Here's how Market Research is used in Freight Broker jobs:
  • Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.
  • Expanded and strengthened existing account relationships by actively selling services based on current market research.
  • Conducted market research on technology programs supported by competing investment firms.
  • Assisted in market research, drafted research reports, clients with orders, reconciliation of accounts.
  • Perform real estate market research and aid in the expansion and retention of the company.
  • Set up web sites, used MS Front page, did market research, bought and sold expensive and rare cards.

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28. Customer Accounts

average Demand
Here's how Customer Accounts is used in Freight Broker jobs:
  • Maintained control of A/P and A/R for my brokerage, including monitoring aging on all customer accounts payable.
  • Oversee and manage truckload and less-than-truckload customer accounts for brokerage firm that has its own warehouse.
  • Oversee and manage truckload and less-than-truckload customer accounts for nation's 6th largest brokerage firm.
  • Established new customer accounts as well as expanded transporter.
  • Addressed and resolved critical customer issues Oversee and managed customer accounts for complete satisfaction.
  • Coordinate hundreds of shipments daily with biggest customer accounts such as Campbell's Soup and Pinnacle Foods.

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29. Freight Companies

low Demand
Here's how Freight Companies is used in Freight Broker jobs:
  • Contracted over a 1,000 different freight companies within the Midwest and Eastern states.
  • Conducted search for freight companies to ship AK Steel products.
  • Collected from freight companies proof of deliveries and receipts for billing Printed and mailed checks to freight companies and factors weekly.
  • Communicate with freight companies and our customers to build a rapport and resolve issues.
  • Negotiated rates and assigned transport of frozen products with outside freight companies.
  • Negotiate and arrange transport of goods with shipping or freight companies.

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30. Customer Freight

low Demand
Here's how Customer Freight is used in Freight Broker jobs:
  • Secured and expanded business opportunities by building and strengthening carrier and partner relationships for customer freight.
  • Negotiated effectively with trucking companies to acquire favorable resources including equipment for customer freight.
  • Managed database of carriers to supply tractor/trailers for transportation of customer freight.
  • Managed customer freight shipments from origin to destination.
  • Managed customer freight in a brokerage environment.
  • Ensured customer freight was shipped and delivered in the timeliest and most cost effective manner with minimal service failure.
  • Managed full life cycle of customer freight needs from A-Z, ensuring 100% On-Time Delivery.
  • Source and procure carrier services to ensure timely pick-up and delivery of customer freight.
  • Guaranteed pickup and delivery of customer freight using a non-asset model and asset model.
  • Secured equipment for customer freight by tactfully negotiating rates with trucking companies.
  • Booked carriers for customer freight.
  • Research new customer freight Secure dependable carriers for current customer freight Perform all require check calls to insure on-time pick-ups and deliveries

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31. Shipment Status

low Demand
Here's how Shipment Status is used in Freight Broker jobs:
  • Track and report shipment status to customers.
  • Produced bills of lading and updated shipment status information.

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32. Customer Questions

low Demand
Here's how Customer Questions is used in Freight Broker jobs:
  • Handled customer questions and concerns.

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33. Phone Calls

low Demand
Here's how Phone Calls is used in Freight Broker jobs:
  • Managed hundreds of accounts and maintained thousands of customers through phone calls, emails, social media, and in-person meetings/visits.
  • Answer incoming phone calls and direct calls to proper person or assist caller with any questions.
  • Receive phone calls/emails from customers letting me know what loads to help pickup and deliver.
  • Take incoming phone calls from companies looking to have freight moved.
  • Job daily responsibilities consisted of answering incoming phone calls answering any customer inquiries relating to real estate.
  • Assisted with other secretarial office duties such as answering phone calls and greeting and directing customers to their respective agents.

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34. Landstar

low Demand
Here's how Landstar is used in Freight Broker jobs:
  • Authorized independent agent for Landstar.
  • Arranged transportation of dry van and flat bed freight on Landstar trucks and also brokered loads to outside carriers.
  • Learned how to use complex computer programs designed for Landstar Accomplishments -Learned how to manage and organize truck routes.
  • Worked as customer service agent and liaison between Landstar owner operator or outside carrier and customer.
  • Arrange freight shipments with Landstar Drivers/outside carriers and support the billing process for that freight.
  • Freight broker for Landstar locating Semi-trucks for company's needing to ship products.
  • Negotiated rates with customers to ship their freight via the Landstar System.
  • Worked for subsidiary of Landstar, Inc., a large transportation company.
  • Worked from home as a freight broker for Landstar.
  • Served as certified agent for Landstar Trucking Logistics.
  • Processed OTR truck load documentation to Landstar.
  • Brokered freight jobs for Landstar dedicated drivers.
  • Implement and apply knowledge of Landstar's operating system and its' functions.

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35. Owner Operator

low Demand
Here's how Owner Operator is used in Freight Broker jobs:
  • Negotiate freight rate contracts between an owner operator and manufacturer.
  • Verified all Carrier or Owner operator credentials to provide my clients with the most efficient, dependable safe drivers.
  • Used the phone to contact business and owner operators to arrange the sale and shipping of bulk material.
  • Progressed towards making cold call sales, recruiting of owner operators, and office management.
  • Build a good Carrier, Owner operator and customer list of contacts by relationship.
  • Broker partial loads and full loads to other trucking companies or owner operators.
  • Maintain all human resource functions, payroll, for drivers and owner operators.
  • Complete mileage manifests for payroll for 23 owner operators and 3 company drivers.
  • Sell load revenue to owner operators and dispatch on perspective loads.
  • Dispatched and preloaded owner operators.
  • Increased the amount of backhauls by 75%, thus increasing the revenue of the company and the owner operators.
  • Used a network of carries both corporate sized and owner operators to receive best rate for highest profits.
  • Brokered freight for several owner operators nation wide.

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36. Available Freight

low Demand
Here's how Available Freight is used in Freight Broker jobs:
  • Bid on available freight through trucking software, Capacity Gateway which is NLM software.
  • Contacted new potential freight customers and placed bids to ship their available freight.
  • Book available freight in a cost effective manner throughout USA and Canada.
  • Booked available freight in a cost effective manner.
  • Located trucking carriers for available freight.

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37. Customer Relationships

low Demand
Here's how Customer Relationships is used in Freight Broker jobs:
  • Developed customer relationships with all upper level management of Fortune 500 companies to expand existing accounts and cultivate new business.
  • Developed and retained customer relationships by delivering full-range services in the commodity futures and options industry.
  • Developed new customer relationships through continuous dialogue and client meetings.
  • Managed customer relationships and handled all customer service issues.
  • Maintain positive customer relationships and coordinated all logistics.
  • Maintained exceptional customer relationships by delivering on commitments.

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38. Account Management

low Demand
Here's how Account Management is used in Freight Broker jobs:
  • Maintained all aspects of account management including: operations, and analysis of market trends.
  • Account Management of a top 10 account.

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39. Motor Carriers

low Demand
Here's how Motor Carriers is used in Freight Broker jobs:
  • Find and manage transportation service that can get shippers cargo to a specific location via motor carriers.
  • Act as a liaison between companies that had freight to be moved and authorizes motor carriers.
  • Billed shippers and paid motor carriers on time, with supporting documentation.
  • Located, contacted and negotiated motor carriers to move freight.
  • Arrange the transportation of cargo between shippers and motor carriers.
  • Broker freight and shipping services through authorized motor carriers.
  • Arrange for authorized third-party motor carriers to transport freight.
  • Negotiated shipping rates with motor carriers.
  • authorized motor carriers that provide such services.

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40. Current Customers

low Demand
Here's how Current Customers is used in Freight Broker jobs:
  • Establish relationship with prospective customers and maintain relationships with current customers.
  • Maintained relations with my current customers.
  • Prospect new business through cold-calling and lead generation; frequently visit current customers to maintain posititve, ongoing business relationships.
  • Train new sales reps Generate both new business and handle current customers Top producing salesperson

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41. FTL

low Demand
Here's how FTL is used in Freight Broker jobs:
  • Worked Full Truck Load department assisting Sales & Operations with covering FTL/LTL with partner carriers.
  • Book dry and refrigerated freight for FTL and LTL loads.
  • Specialize in working with power only units and flat beds experienced in working with FTL, and LTL shipments.
  • Determined the cost-efficient way to expedite customer delivery via Forwarder, LTL, FTL and partners.
  • Negotiate freight rates with carriers daily for LTL or FTL shipments.
  • Direct and dispatch of FTL/LTL load movements in a timely and professional manner.

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42. Transportation Companies

low Demand
Here's how Transportation Companies is used in Freight Broker jobs:
  • Accepted responsibility for incoming and outgoing shipment for transportation companies and customers personally gained.
  • Negotiated contracts with asset-based transportation companies for use of equipment and labor.
  • Brokered freight between manufacturers or shipping facilities and transportation companies.
  • Exchanged insurance and authority paperwork with other transportation companies.
  • Freight forwarders are responsible for communicating with transportation companies to monitor the status of shipments so we can update clients daily
  • Solicit and book freight with over 60 carriers, asset and non-asset based transportation companies.
  • Complete all paperwork and ensure transportation companies are reimbursed on time.
  • Identify strong Transportation companies to cover loads.
  • Freight Broker Brokered loads to transportation companies and owner/operators.
  • Maintained professional, dependable, working relationship with clients and transportation companies while working from home with no supervision.

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43. Transportation Services

low Demand
Here's how Transportation Services is used in Freight Broker jobs:
  • Supported business development sales and marketing efforts daily to include customer presentations and directed the completion of transportation services.
  • Provide customers Third Party Logistics in integrated operations, warehousing, and transportation services.
  • Sourced reliable carriers and agents to deliver sustainable transportation services.
  • Provide Logistics Centers Transportation Services.
  • Freight Broker An individual or company that matches shippers with transportation services in order to transport goods.
  • Provide and manage transportation services for current customers.
  • Support transportation services in the Southeast.
  • Key Accomplishments My primary responsibility is to match shippers with transportation services in order to transport goods.

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44. Profit Margins

low Demand
Here's how Profit Margins is used in Freight Broker jobs:
  • Recognized for negotiating favorable pricing with customers to attain high profit margins.
  • Negotiated competitive freight rates that generated optimal profit margins.
  • Negotiated freight rates with carriers on a daily basis, in order to obtain the best possible profit margins.
  • Helped turn multiple underachieving carrier relationships into reliable business partners, resulting in increased profit margins for AFN.
  • Brokered customers freight keeping 20-30% profit margins for W.LFrazier Trucking.

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45. Rate Quotes

low Demand
Here's how Rate Quotes is used in Freight Broker jobs:
  • Prepared rate quotes for clients, prepared reports for owner and employees through Excel.
  • Provide rate quotes to existing auto transport customers and assign to carriers.
  • Set rate quotes and proposals for customers within organization levels and guidelines.
  • Communicate rationale for rate quotes for shipments to meet customer business needs.
  • Offered rate quotes and developed new customers.
  • Provide rate quotes for new customers.

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46. Load Information

low Demand
Here's how Load Information is used in Freight Broker jobs:
  • Tracked loads as needed for operations and or customers and updated load information obtained from carriers on a daily basis.
  • Tracked and entered load information, set up routes, and handled customer issues and inquiries.
  • Confirmed with carriers and consignees that loads had been delivered according to schedule and load information.
  • Tracked and entered load information, responsible for field logistics and corporate assets.
  • Put load information into computer system.
  • Dispatched drivers with load information.
  • Check computer for Availability of loads, Gather information and dispatch appropriate load information and confirmations .
  • Showcased expertise in using Mcleod software to enter and maintain load information.

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47. Appointment Times

low Demand
Here's how Appointment Times is used in Freight Broker jobs:
  • Accepted loads via Lean Logistics for Dean Foods and entered appointment times and closed loads via Lean Logistics.
  • Posted and updated loads on McLeod system, and scheduled appointment times and dates.
  • Maintained communication with customers and carriers on transit times, appointment times, and current locations of trucks in transit.

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48. Multiple Carriers

low Demand
Here's how Multiple Carriers is used in Freight Broker jobs:
  • Maintained strong relationships with multiple carriers/ Coordinated resolution with shippers regarding damaged freight.
  • Provide customer service and work to develop strong relationships with multiple carriers.
  • Maintain strong relationship with multiple carriers.

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20 Most Common Skill for a Freight Broker

Freight Carriers26.2%
Delivery Appointments13.3%
Customer Service9.2%
Shippers7.4%
Logistics6.6%
Broker Freight4.9%
New Accounts4.6%
LTL3.9%

Typical Skill-Sets Required For A Freight Broker

RankSkillPercentage of ResumesPercentage
1
1
Freight Carriers
Freight Carriers
21.3%
21.3%
2
2
Delivery Appointments
Delivery Appointments
10.8%
10.8%
3
3
Customer Service
Customer Service
7.5%
7.5%
4
4
Shippers
Shippers
6%
6%
5
5
Logistics
Logistics
5.4%
5.4%
6
6
Broker Freight
Broker Freight
4%
4%
7
7
New Accounts
New Accounts
3.7%
3.7%
8
8
LTL
LTL
3.2%
3.2%
9
9
Freight Loads
Freight Loads
2.7%
2.7%
10
10
Internet Truckstop
Internet Truckstop
2.1%
2.1%
11
11
Truck Load
Truck Load
2%
2%
12
12
Customer Relations
Customer Relations
1.8%
1.8%
13
13
Customer Base
Customer Base
1.6%
1.6%
14
14
Delivery Schedules
Delivery Schedules
1.5%
1.5%
15
15
New Clients
New Clients
1.4%
1.4%
16
16
Potential Customers
Potential Customers
1.3%
1.3%
17
17
Dispatchers
Dispatchers
1.3%
1.3%
18
18
Dispatch Drivers
Dispatch Drivers
1.3%
1.3%
19
19
Intermodal
Intermodal
1.2%
1.2%
20
20
Cold Calls
Cold Calls
1.1%
1.1%
21
21
Load Boards
Load Boards
1.1%
1.1%
22
22
Data Entry
Data Entry
1%
1%
23
23
Daily Operations
Daily Operations
0.9%
0.9%
24
24
New Carriers
New Carriers
0.9%
0.9%
25
25
Track Shipments
Track Shipments
0.8%
0.8%
26
26
Freight Services
Freight Services
0.8%
0.8%
27
27
Market Research
Market Research
0.7%
0.7%
28
28
Customer Accounts
Customer Accounts
0.7%
0.7%
29
29
Freight Companies
Freight Companies
0.7%
0.7%
30
30
Customer Freight
Customer Freight
0.7%
0.7%
31
31
Shipment Status
Shipment Status
0.7%
0.7%
32
32
Customer Questions
Customer Questions
0.7%
0.7%
33
33
Phone Calls
Phone Calls
0.7%
0.7%
34
34
Landstar
Landstar
0.6%
0.6%
35
35
Owner Operator
Owner Operator
0.6%
0.6%
36
36
Available Freight
Available Freight
0.6%
0.6%
37
37
Customer Relationships
Customer Relationships
0.6%
0.6%
38
38
Account Management
Account Management
0.6%
0.6%
39
39
Motor Carriers
Motor Carriers
0.6%
0.6%
40
40
Current Customers
Current Customers
0.6%
0.6%
41
41
FTL
FTL
0.5%
0.5%
42
42
Transportation Companies
Transportation Companies
0.5%
0.5%
43
43
Transportation Services
Transportation Services
0.5%
0.5%
44
44
Profit Margins
Profit Margins
0.5%
0.5%
45
45
Rate Quotes
Rate Quotes
0.5%
0.5%
46
46
Load Information
Load Information
0.5%
0.5%
47
47
Appointment Times
Appointment Times
0.5%
0.5%
48
48
Multiple Carriers
Multiple Carriers
0.5%
0.5%

3,631 Freight Broker Jobs

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