Freight clerk job description

**About Us**

Freeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world's largest network of experts, our insights are shaping exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter.

**Summary**

It is the responsibility of the Freight Ops PT Clerk to perform data entry functions into Freeman's computer system for receiving and shipping freight. Work as support staff at the show site for dock freight operations, at the office for the warehouse, and the marshaling yard as needed. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence.

Freeman is driven by purpose and our values; integrity, empathy, innovation, enthusiasm, performance excellence, and collaboration. Being part of the Freeman team, you join us in making moments that matter.

**Essential Duties & Responsibilities**

+ Perform basic computer functions in the Freeman programs to include the following: complete an automated receiving report, print a posted/pending report and manifest, inquire an exhibitor's booth number, freight received from an exhibitor, complete an automated material handling agreement, and perform data entry on the scanner.

+ Print and distribute freight operations computer reports.

+ Pack marshaling yard show site supplies, computers, printers, and other equipment.

+ Assist in the maintenance and inventory of all marshaling related equipment, i.e., computers, printers' signage, maps, driver cards, etc.

+ Perform data entry and printing in the computer system and scanners such as target dates, record receipt, and repot generation and printing.

+ Mark and distribute floor plans as directed.

+ Perform clerical functions such as filing, faxing, alphabetizing, or placing in numerical order as support to exhibitor services, as needed.

+ Assist in the training of part-time data entry personnel.

+ Assist and oversee the proper data entry of all drivers related shipment information into Freeman computer systems.

+ Reconcile completed driver's bills of lading and Freeman's material handling agreement as they relate to the proper transferring of exception notations from driver paperwork to company paperwork.

+ Assist in the numbering, weighing, logging, and dispatching of trucks as required.

+ Performs other duties as required.

**Education & Experience**

+ High School Diploma or equivalent preferred.

+ Specific experience with computer systems and web-based programs.

+ Understanding with: Office software applications including but not limited to email, Microsoft Word, Excel, TSS and Concierge Elite.

+ Must have ability to complete online reports, printing, posting, running inquiries and data entry.

**Diversity Commitment**

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

Freight Clerk

Department: Grocery

Supervisory Responsibility: Not responsible for supervising others.

Reports To: Grocery Manager

Region: Oregon/SW Washington

FLSA Classification: Non-exempt

Position Description: Stocks, rotates, and faces grocery products and prepares Grocery department for opening. Contributes to a positive and collaborative team environment.

Duties and Responsibilities

General

* Contributes to a positive and supportive work environment.
* Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
* Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department.
* Self-motivated and able to work independently, as well as cooperatively within a team.
* Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
* Understands and follows through on verbal and written directions.
* Speaks up. Shares ideas and feedback that contributes to success of store and company.
* Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.
* Observes all company rules and policies.
* Performs other duties and tasks as assigned.

Customer Service

* Delivers exceptional service and demonstrates friendly and attentive behaviors with internal and external customers.
* Engages internal and external customers in a friendly manner, shares information, assists in locating resources, and seeks opportunities to enhance the customer experience.

Position Specific Functions

* Prepares Grocery department for store opening.
* Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
* Stocks, rotates and faces products with attention to product quality and expiration dates.
* Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
* Separates customer and department special orders and places in appropriate backstock area.
* Handles damaged and spoiled product according to company policy.
* Maintains cleanliness, organization and rotation of all areas, products and supplies.
* Maintains accurate pricing and signage that meet merchandising standards.
* Understands and complies with specific shift guidelines, tasks and responsibilities.
* May participate in inventories.
* Demonstrates familiarity of Grocery department products and their locations in the store.
* Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.

Facilities, Sanitation, Work Safety and Food Safety

* Adheres to work and food safety policies set forth by the company and regulatory agencies.
* Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.
* Maintains equipment, informs store/department management of any problems.
* Reports all safety concerns and work related injuries to management.
* Frequent handwashing is required.

Tools and Equipment Used

This position may be required to use the following tools and equipment: box knife, baler, scanner, lift/heister, pallet jack, ladder, cart, hand truck, price gun, temp gun, computer, and office equipment

Position Requirements

In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities.

Qualifications and Experience

* Friendly and customer service oriented, with an interest in food and cooking.
* Previous freight, warehouse or retail experience preferred.
* Basic math and computation skills required.
* Skills to work independently, effectively manage own time and multi-task in a fast-paced environment. Previous experience in a self-directed role preferred.
* Skills to adapt to the shifting priorities and needs of a retail environment.
* Skills to exercise good judgment at all times.
* Self-motivated, with high attention to detail, quality and presentation.
* Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers.
* Skills to read, understand and follow through on verbal and written instructions.
* Ability to maintain a flexible schedule in order to meet needs of the department.
* Ability to reliably meet required work schedule and adhere to company attendance policy.

Physical Requirements

* Medium work level
* Continuously required to be on feet with a mix of standing and walking throughout shift. Sitting seldom required.
* Continuously required to: lift and carry 1-10 pounds; use arms, hands and wrists; grasping/squeezing
* Frequently required to: lift and carry 11-20 pounds; push and/or pull 1-80 pounds; twist; reach at/above shoulder; reach below shoulder
* Occasionally required to: lift and carry 21-50 pounds; bend/stoop; crouch/squat; kneel; climb step stools
* Frequency of climbing stairs and ladders dependent on location

Work Environment

* Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures.
* There may be exposure to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers.
* Work requires use of and working in proximity to common commercial cleaning agents.
* This position works on or around moving machinery or moving parts.

Important Notice: The job duties, responsibilities, requirements and conditions, physical requirements and work environment listed in this job description are examples of the tasks that a staff member may be required to perform and may vary slightly based on location. New Seasons Market reserves the right to revise the job description at any time and to require staff members to perform other tasks as circumstances or conditions of business change.