Freight coordinator job description

TRC Staffing is seeking a Freight Cashier Coordinator for one of the largest, global shipping and transportation companies.
Essential Functions:
• Receive checks and Ocean Bills of Lading for both import and export freight
• Coordinates the delivery of documents
• Review documents for accuracy, checking that all information received is signed and in the correct amount
• Enter payment information into company’s internal system and banking system for tracking
• Inform offices when payment is posted for release of container(s)
• Process reports for outstanding freight collect charges and statement billing accounts
• Assist customers regarding inaccurate information and/or issues with payments

Job Specification
• Conveys information clearly over the phone; expresses patience, empathy and understanding with voice alone; extracts meaning from conversations with people whose native language is other than their own; is polite when asking people to repeat; calms those who are angry and manages multiple calls effectively.
• Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports and terminals.
• Understands what the company offers customers and what routes, equipment, rates and services are available.
• Uses maps, atlases and other geographic reference materials. Knows where nearest ports and terminals are to customers or can use references to find that information. Knows best mode of transportation for ground transport between customer and terminal.
• Understands specific customer’s goods, shipment requirements and practices. Has an understanding of special rates which might be assigned and knows when to check with sales for possible special rate assignment.
• Uses word processing software efficiently and effectively. Uses spreadsheet software as a tool for tracking work. Uses other software appropriate to work demands and effectively applies other components of MSOffice required by the job
Uses questioning to identify the specific problems and related information. Logically determines approach to solving the immediate problem. Identifies parties that need to be involved in tracing shipments and issues. Makes appropriate contacts and works out a reasonable solution.
Minimum Qualifications : Secondary School Diploma. 2 years of experience in the Maritime Industry or the equivalent combination of education and experience preferred
TRC Staffing is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job DescriptionInternational Freight Coordinator

About us: For over 20 years Supply Chain Solutions has been committed to providing businesses with solutions to complex supply chain issues and creating efficient processes through transportation, logistics, and technology solutions. At SCS, the driving force behind our success is our people. We want our associates at every level to love what they do and excel at it. Maintaining a positive company culture is important to us and we strive daily to live out our core values of: Honesty and Respect, Find A Better Way, and Deliver Results.

About the position: As a member of the International Operations team, the International Freight Coordinator handles import operations, including all related activities for an assigned base of accounts. In this role you will manage expedited transactions and tasks in order to meet customer needs and comply with government requirements.

Some of the key responsibilities for this position include:

• Receive, review, and process international shipments, produce accurate documentation based upon government guidelines, and update database in a timely manner with most current information.
• Proactively communicate with clients on status of their shipments, as well as actively maintain and escalate communication with steamship lines and truckers.
• Coordinate the release of goods from the carrier, customs or other governmental agency examinations that may be required and arrange and track delivery of goods.
• Provide weekend and holiday support of operations as needed.

About you:

You are a great fit for this role if you:

• Have at least 1-3 years of transportation and/or logistics experience.
• Are able to handle multiple, competing priorities, meet deadlines, manage risk, and resolve problems effectively and efficiently.
• Possess excellent written, oral, and interpersonal communication skills and able to interact effectively with people from diverse backgrounds.
• Thrive on providing excellent customer service, working as part of a team, and finding and recommending creative solutions to common problems.

Think this could be a good fit? Check out the full job description and apply on our website today!

Job Posted by ApplicantPro

Company Profile
Top Notch has been in business for over 20 years focusing on buying and selling value merchandise into retail chains across the US and Canada such as TJ Maxx/Marshalls, Christmas Tree Shops, Big Lots, and Dollar Tree.
We work for our retail customers to:
• source closeout merchandise in the marketplace and direct from manufacturers
• Develop and Coordinate Marketing Strategies such as pre-ticketing and/or repackaging of goods to make them retail friendly
• Developing targeted product to meet market needs
• Represent closeout companies into retail chains by making sales calls and marketing items
• organizing shipments to retailers and preparing paperwork for invoicing
Position Details
Working within the customer service team, this individual will be an integral part of the team by managing all freight for our company. This involves working with our inbound freight to bring goods into our third party logistics warehouses by working with our suppliers to attain information in order to receive rates from our freight carriers and negotiating rates. In outbound freight you will work with our customers to arrange pick up of their orders, assuring that we met customer specifications and following up to providing paperwork to accounting for billing. Additionally you will work within our operations team to support other members as needed.
Applicants must:
• Have earned a Bachelors degree in Business Administration, Marketing or a directly related field
• Have 2 to 5 years of experience in the field of business
• Computer literacy required with extensive knowledge of Excel
• Be willing to travel to Trade shows twice a year.
• Must be team oriented and have an eagerness to work a fast paced atmosphere
Our company offers great benefits including:
• Competitive salary and sales bonuses
• Exceptional Health Care Plan and Dental Plans
• 3 weeks of paid time of per year plus holiday time equaling almost one month of time off per year!
• 401K match plan up to 3% of salary

Job Type: Full-time

Company DescriptionOur company is a fast paced environment that values teamwork.