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Freight coordinator skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical freight coordinator skills. We ranked the top skills for freight coordinators based on the percentage of resumes they appeared on. For example, 48.2% of freight coordinator resumes contained customer service as a skill. Continue reading to find out what skills a freight coordinator needs to be successful in the workplace.

15 freight coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how freight coordinators use customer service:

Served as primary point of contact for all customers/vendors regarding international freight while maintaining excellent and professional customer service skills.
Provided operations support between dispatch and customer service departments to ensure continuity of customer service.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how freight coordinators use sales floor:

Received and unpacked stock, apply sales stickers and sensors and prepared items to be put on sales floor.
Coordinate incoming freight, process and ship outgoing freight, prepare product for sales floor, maintain backroom organization.

3. Store Transfers

In the fields of customer support and inventory management, store transfers are a necessary and beneficial procedure in the business. It refers to the practice of shifting the goods, services, and wages from one location in the distribution channel to another location. Store transfers boost the inventory utilization in the new location, prevent the need to mark-down products, and minimize the hassle in product delivery to the customer.

Here's how freight coordinators use store transfers:

Receive freight boxes and store transfers through register daily.
Prepared and shipped products for store transfers.

4. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how freight coordinators use logistics:

Prepared documentation, maintained records, called on warehouses and coordinated logistics for product pick-up and receiving.
Managed and coordinated logistics for outgoing freight between Herman Miller and external customers.

5. Freight Carriers

Here's how freight coordinators use freight carriers:

Negotiated service contracts with various Freight carriers that dramatically reduced costs and simplified administration.
Measured on-time deliveries and PFR and reported back to the 3PL and freight carriers to work together to better our performance.

6. Merchandise Invoices

A merchandise invoice is a document that is prepared by the seller of merchandise. It contains the information related to the sales, such as the number of items sold, total price, terms of billing, and the type of shipment. The main purpose of merchandise invoices is to keep a track record of merchandise sales and purchases.

Here's how freight coordinators use merchandise invoices:

Compare and verify merchandise invoices to items actually received to ensure that shipments are correct.

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7. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how freight coordinators use ltl:

Determined the cost-efficient way to expedite customer delivery via Forwarder, LTL, FTL and partners.
Coordinated and dispatched LTL line haul moves for 46 service centers in the Midwest and Canada.

8. TMS

A transport management system is a platform in logistics operations that utilizes technology to offer businesses support in planning, both incoming and outgoing movements of goods optimization, execution, accurate documentation, and making sure shipment remains compliant.

Here's how freight coordinators use tms:

Utilized TMS and other freight management tools.

9. EDI

Here's how freight coordinators use edi:

Reserved shipments on air, ground, and ocean carriers using AS400, EDI, and websites.
Submit routing requests using various transportation management systems for EDI customers in a timely manner.

10. Purchase Orders

Here's how freight coordinators use purchase orders:

Understand the processes involved in international shipping from purchase order to delivery of cargo at ultimate destination.
Generated purchase order placement with data entry systems and development tracking with national & overseas factories.

11. Freight Shipments

Here's how freight coordinators use freight shipments:

Coordinated customer freight shipments, both domestic and international.
Set up airfreight shipments for just in time freight delivery * Suggested new carriers and techniques to use for hauling freight

12. Freight Invoices

Here's how freight coordinators use freight invoices:

Process Accounts Payable Freight Invoices through XiBuy / PayMetrics and Open Text Soft wares in SAP.
Process Accounts Payable Freight Invoices through XiBuy / PayMetrics and Open Text Software.

13. Forwarders

Here's how freight coordinators use forwarders:

Coordinated with freight forwarders expediting international shipments.
Worked closely with multiple shippers, consolidators, couriers, and freight forwarders to ensure timely arrival of goods to contractors.

14. Freight Rates

Here's how freight coordinators use freight rates:

Estimate freight rates, and record shipment costs and weights I utilize multiple computer programs for documentation and processing.
Calculated freight rates to determine cost of shipping to terminals to create current fees.

15. Freight Forwarders

Freight forwarders are the companies that ship products from source to final destination.

Here's how freight coordinators use freight forwarders:

Obtained rate quotes from freight forwarders/trucking companies for oversize products, hotshots etc.

5 Freight Coordinator resume examples

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List of freight coordinator skills to add to your resume

The most important skills for a freight coordinator resume and required skills for a freight coordinator to have include:

Customer Service
Sales Floor
Store Transfers
Logistics
Freight Carriers
Merchandise Invoices
LTL
TMS
EDI
Purchase Orders
Freight Shipments
Freight Invoices
Forwarders
Freight Rates
Freight Forwarders
On-Time Delivery

AES
Freight Bills
Outbound Freight
Air Freight
FTL
Customs Brokers
International Freight
BOL
Stock Room
Inventory Control
TSA
Customer Orders
Freight Charges
Freight Claims
International Shipments
Delivery Appointments

Inbound Freight
Computer System
POS
Customer Complaints
Customer Inquiries
AS400
Freight Movement
Customer Issues
FedEx
FCL
Rate Quotes
LCL
Freight Boxes
Stack Boxes
Bank Deposits

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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