When it comes to the most important skills required to be a freight dispatcher, we found that a lot of resumes listed 34.6% of freight dispatchers included dot, while 22.4% of resumes included shippers, and 13.4% of resumes included otr. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
If you're interested in becoming a freight dispatcher, one of the first things to consider is how much education you need. We've determined that 37.8% of freight dispatchers have a bachelor's degree. In terms of higher education levels, we found that 4.1% of freight dispatchers have master's degrees. Even though some freight dispatchers have a college degree, it's possible to become one with only a high school degree or GED.
What Am I Worth?
There are several types of freight dispatcher, including:
Dispatchers can work a number of important jobs. In fact, did you know they're also known as public safety telecommunicators? Sounds really important, right? They answer emergency and nonemergency calls for police, fire and ambulance departments.
As a dispatcher, you'll most likely work in an emergency communication center called a public safety answering point. Since this is such an important position, you will be expected to be on-call to work evenings, weekends and even holidays. Also, don't be surprised if you have to work long 12-hour shifts occassionally. The people are depending on you!
A Service Dispatcher is meant to respond to the calls of customers and assist in any way possible. They also create reports or 'tickets' for every call, monitor logs, and transfer messages as needed.
A Dispatcher has a number of other duties, such as resolving issues or offering information as needed, coordinating with other personnel and departments, offering help, operating telephones and computers, organizing calls and prioritizing them as needed, and updating important documentation. They may also need to direct field units and be able to answer emergency phone calls, such as those that the police or firefighters receive.
A person looking for work as a Service Dispatcher typically needs a high school diploma or a GED and good interpersonal and communication skills. Previous experience in customer service or a position similar to this one is usually necessary, as well, and they must have computer literacy. A Service Dispatcher, on average, earns over $33,000 a year.
Dispatch coordinators work in emergency dispatch centers or delivery companies to ensure proper dispatching of vehicles or services. In emergency centers, they are in charge of dispatching police, fire trucks, and ambulances to the site of the emergency. In delivery or trucking companies, on the other hand, dispatch coordinators are responsible for managing shipment schedules, delivery routes, and vehicle maintenance.
Whichever industry they may work in, dispatch coordinators provide timely responses to whoever is in need of the company or organization's services. That said, this job entails a high level of mental alertness and excellent skills in both written and verbal communication.
The educational requirement for this role is not strict, as most employers only look for a high school diploma or GED. What they do deem as most important is prior experience in a similar role, be it an entry-level dispatcher or a coordinator. Moreover, employers want candidates that are excellent communicators, time managers, and team players.
If you manage to attain this role, you can expect an average salary of $33,000, depending on the type of industry you're working for (emergency services or transportation), as well as your level of experience.
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High School Diploma
Zippia allows you to choose from different easy-to-use Freight Dispatcher templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Freight Dispatcher resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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