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Freight team associate skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical freight team associate skills. We ranked the top skills for freight team associates based on the percentage of resumes they appeared on. For example, 21.1% of freight team associate resumes contained sales floor as a skill. Continue reading to find out what skills a freight team associate needs to be successful in the workplace.

15 freight team associate skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how freight team associates use sales floor:
  • Merchandised new items and maintained the stores aisles by organizing the sales floors to create a pleasant and safe shopping environment.
  • Stock merchandise onto shelves to remain in stock, organizing the sales floor to create a pleasant and safe shopping environment.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how freight team associates use customer service:
  • Provided customer service through creating a positive environment, supplying product information, answering questions/customer calls, and loading merchandise.
  • Stocked and organized merchandise shelves according to guidelines and also Provided continual and efficient customer service

3. Electric Pallet Jack

Here's how freight team associates use electric pallet jack:
  • Used various machinery such as Order Picker, Reach Truck, Slip-Sheet Machine, Fork Lift, and Electric Pallet Jack.
  • Maintained and operated the electric pallet jacks to safely organize the receiving dock in compliance with the store's policies.

4. Store Shelves

Store shelves are necessary for any store that needs products to be displayed. You can commonly find them in grocery stores.

Here's how freight team associates use store shelves:
  • Restock items neatly on store shelves and make sure signs and merchandise labels are accurate.
  • Pack out merchandise onto store shelves or in overheads for later use by store.

5. Store Merchandise

Here's how freight team associates use store merchandise:
  • Label and stock merchandise on store floor, and operate all equipment in unloading and stocking store merchandise.
  • Worked with team that unloaded all store merchandise from the truck.

6. Forklifts

Forklifts refer to a powerful industrial truck used to move and lift materials over short distances.

Here's how freight team associates use forklifts:
  • Replenished floor merchandise and/or stored all additional merchandise in backroom using forklifts and order pickers.
  • Put up freight using hand trucks and forklifts (Order Picker, Sit-down Lift, Reach Truck, and Pacer Unit)

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7. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how freight team associates use stock shelves:
  • Stock shelves according to need for replenishment all other products were relocated to overstock tag and labeled to product and date
  • Stock shelves, back stock extra freight Label freight as under stock or inventory Throw boxes in compactor.

8. Customer Demand

Here's how freight team associates use customer demand:
  • Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised special.
  • Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.

9. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how freight team associates use safety procedures:
  • Used appropriate safety procedures when organizing merchandise and packed-out and packed-down merchandise as directed.
  • Use appropriate safety procedures when organizing merchandise.

10. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how freight team associates use unload trucks:
  • Stock merchandise onto shelves, Unload trucks, Receive and count stock items, record data manually or using computer.
  • Load and unload trucks and direct other associates to proper areas for stock completion on a nightly basis.

11. Stock Merchandise

Here's how freight team associates use stock merchandise:
  • Stock merchandise, pricing inventory, tag inventory, operate reach truck, order picker forklift, inventory markdowns, safety classes
  • Inventory management throughout store, daily scanning of out- of -stock merchandise, change inventory counts and maintains store appearance.

12. Freight Trucks

Here's how freight team associates use freight trucks:
  • Worked as a floor sales associate after freight truck unloading was complete by helping customers however I could.
  • Unload freight trucks, process shipment, hang/organize/set up merchandise, clean store, general customer service

13. Unload Freight

Here's how freight team associates use unload freight:
  • Required to unload freight deliveries, merchandise the product, and stock the items on the shelf promptly.
  • Unload freight and distribute to designated area maintain a clean warehouse and assist customer if needed

14. UPC

Here's how freight team associates use upc:
  • Prepare and attach UPC identification for incoming freight at store #6834, or transfer to neighboring stores.
  • Identify and read vendor UPC labels to ensure accuracy.

15. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how freight team associates use product knowledge:
  • Maintain high level of product knowledge, services and procedures.
  • Assisted customers by mixing paint and demonstrated product knowledge.
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List of freight team associate skills to add to your resume

Freight team associate skills

The most important skills for a freight team associate resume and required skills for a freight team associate to have include:

  • Sales Floor
  • Customer Service
  • Electric Pallet Jack
  • Store Shelves
  • Store Merchandise
  • Forklifts
  • Stock Shelves
  • Customer Demand
  • Safety Procedures
  • Unload Trucks
  • Stock Merchandise
  • Freight Trucks
  • Unload Freight
  • UPC
  • Product Knowledge
  • Depot
  • Delivery Truck
  • Stock Location
  • Inventory Control
  • RF
  • Customer Availability
  • Inventory Management
  • Slip Sheet
  • Hand Trucks
  • Stock Room
  • End Caps
  • Order Pickers
  • Loss Prevention Policies
  • Unload Merchandise
  • Clean Store
  • Store Products
  • Critical Functions
  • Stock Product
  • Stock Freight
  • Overhead Storage

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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