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  • Practice Administrator, Primary Care

    Brigham and Women's Hospital 4.6company rating

    Danvers, MA jobs

    Site: Mass General Brigham Medical Group Northern Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking a Practice Administrator to lead and coordinate operations across two robust primary care sites located at 331 Highland Ave in Salem, MA and 104 Endicott St in Danvers, MA. This is a highly visible leadership role for someone who thrives in a collaborative, fast-paced healthcare environment and is motivated by improving access, quality, and patient experience. As a Practice Administrator for both locations, you'll support outstanding clinicians and oversee primary care operations for a broad community of adult patients. This role involves collaborating with leaders from diverse specialties across the Medical Group and the broader Mass General Brigham (MGB) system to drive strategic initiatives and deliver exceptional patient care. Across both practices, we are deeply committed to expanding access and adapting to the evolving needs of our communities. You'll help shape how care is delivered-creating a welcoming environment for patients and a supportive, well-run workplace for staff and providers. This role provides the opportunity to lead approximately 77 clinical and non-clinical team members across both sites, partner closely with physicians and advanced practice providers, and collaborate with the Director of Operations, Primary Care and Medical Directors at both sites. Practices operate Monday-Friday, 8:00am-5:00pm, with a shared onsite presence between locations. If you're a strategic, hands-on leader who enjoys building strong teams, driving operational excellence, and making a meaningful impact in community-based primary care, this might be the next role for you! Job Summary Responsible for planning, directing, and controlling operations of multiple locations and/or large complex practices having multi-specialties with multi-department mixes. Works closely with managers in each location, service area, or department. May manage manager(s), staff, and oversee all operations. Does this position require Patient Care? No Essential Functions: May assume Practice Manager responsibilities. Develops administrative policies and procedures to improve operating efficiency; reviews and updates policies annually. Manages, mentors, and develops practice coordinators, managers, and all non-physician staff. Designs and directs the implementation of strategic plans to support existing and new clinical programs. Initiates, plans, and conducts internal/external meetings to meet departmental and institutional strategic objectives. Ensures the development of practice coordinators/managers for each respective practice/satellite area. Facilitates physician orientation to the organization and supports the establishment of new physician practices. Directs administrative responsibilities for Physician staff, including credentialing, compensation, and provider enrollment. Ensures compliance with regulatory standards and directs quality improvement activities. Oversees financial planning, analysis, and reporting for all clinical operations. Qualifications Education Bachelor's Degree Related Field of Study required Master's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Supervisory experience 5-7 years required Experience working in a healthcare environment 5-7 years required Knowledge, Skills and Abilities Strong understanding of Microsoft Office, including Excel. Strong communication and organizational skills. Strong and proven leadership skills. Ability to work with staff of all levels. Excellent time management skills. Generally Accepted Accounting Principles; physician billing and revenue cycle management. Ability to adapt to multiple and rapidly changing priorities and deadlines. Additional Job Details (if applicable) When hiring, we take a people-first approach! To thrive in our practice settings, the ideal candidate is a driven leader who is looking for longevity in their career and values being part of a highly collaborative team built upon respect, teamwork, and providing high-quality care to our patients. We are seeking an effective communicator who is an adaptable, receptive, and a dynamic "people leader" with proven operations experience. Success in this role requires strong interpersonal skills, the ability to motivate individuals with varied strengths, and a commitment to aligning team efforts with strategic goals. Remote Type Onsite Work Location 104 Endicott Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,894.40 - $114,795.20/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $78.9k-114.8k yearly 8d ago
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  • Clerical Specialist- Coding (Physician)

    Beaufort Memorial Hospital 4.7company rating

    Beaufort, SC jobs

    Accurately and timely enters unapplied payments after claim creation and enter charges associated with physician component for hospital based services including surgery or hospital outpatient or inpatient visits upon completion by Coding. Ensures that CPT codes and ICD-10 codes are processed timely. Works with Coding and Patient Accounting Teams. Ideally, this candidate would have CPT, ICD-9 Coding, Medicare, Medicaid, and Commercial Insurance coding knowledge, as well as knowledge of insurance carrier rules and regulations. They must exhibit exceptional interpersonal and customer service skills, as well as maintain a professional presentation in attire and attitude. This individual must ensure adherence to all BMH policies and procedures
    $20k-26k yearly est. 4d ago
  • Practice Assistant II

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Department of Neurology: Under the general direction of the Practice Manager, the Practice Assistant II provides administrative support to healthcare providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The Practice Assistant II is expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. The Practice Assistant II is responsible for scheduling patient appointments, diagnostic testing, coordinating referrals and managed care related issues. Candidate must be able to handle a very busy high volume of calls in each division being covered, and able to shift gears to the guidelines for each specific division they are placed in. The Practice Assistant II is expected to take personal and complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service. Qualifications High School Diploma or equivalent is required. Office experience of 2-3 years is required. Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. Managing one's own time and the time of others. Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) This role will be fully onsite for the probation period of 90 days and become a hybrid role after demonstrating the skills required to work independently. PRINCIPAL DUTIES AND RESPONSIBILITIES: Answers and triages incoming telephone calls, takes messages and assists patients and families with problem resolution both in-person and over the telephone. Has the primary responsibility for scheduling and rescheduling patient appointments and utilizes wait list to fill cancelled appointments. Works closely with the international office to schedule visits. Reviews the daily patient schedule and ensures that all appropriate preparations are in place to facilitate efficient patient flow for the day. Prints office visit encounters and prepares labels. Prepare medical record charts for new patients. Pulls medical records for patients prior to visit. Obtains pertinent new patient information. Schedules ancillary appointments. Responsible for assisting and obtaining appropriate referral information from referral source. Pre-screens incoming referrals according to selection criteria. Collects and processes co-payments as applicable. Checks out patients as applicable. Coordinates prior authorizations for prescriptions. Coordinates medical documentation, scanning and indexing in EPIC. Coordinates interpreter services and patient rides as necessary. Responsible for sorting mail, incoming faxes and directs correspondence to appropriate recipient. Coordinates physician administrative and clinical schedules. Provides cross coverage as necessary. Files correspondence. Maintains patient confidentiality in compliance with HIPPA guidelines. Remote Type Hybrid Work Location 15 Parkman Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range * / Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $181k-270k yearly est. 2d ago
  • Administrative Assistant II

    Abbott 4.7company rating

    North Chicago, IL jobs

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to: + Career development with an international company where you can grow the career you dream of. + Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. + An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree. + A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. + A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. **The Opportunity** We have an opening for an Administrative Assistant in our Abbott Park, IL location. The Administrative Assistant provides advanced administrative support to one or more Divisional Vice Presidents and other managers/directors as assigned. May provide back up support to higher-level management as needed. **What You'll Work On:** + Responsible for compliance with applicable Corporate and Divisional Policies and procedures. + Responsibilities include all administrative functions of the department: answering phones, calendar management, scheduling travel, managing correspondence and scheduling couriers, processing expense reports, meeting/event planning, creating or modifying business documents, preparing presentations from source materials, handling teleconference and phone setups, acting as a liaison for remote access issues. + May include some support for tracking budget expenditures. + Coordinates and maintains departmental files, as assigned, in compliance with corporate and government regulations. + Follows purchasing and requisition procedures, Corporate Security and Privacy Rules, Corporate Branding Guidelines, and Copy Center procedures (if applicable). Orders business cards and stationery. + Uses intermediate to advanced software skills to perform work assigned. + Uses and understands Microsoft Office Suite and other business-specific software, including the Corporate Travel Web site, and employee performance management systems (as applicable). + Coordinates new employee office set-ups and onboarding. + May train/coordinate work for new administrative assistants. **Position Accountability / Scope:** + Consistently interacts with high-level executives. + Intermediate to advanced knowledge and understanding of business processes and requirements. + Frequently handles confidential or business-sensitive information. Data is typically employee-level or one-dimensional. + Maintains and manages calendars, including meeting and travel scheduling and domestic and international travel arrangements. + Proactively identifies and resolves scheduling conflicts. + Primary point of contact for manager's schedule. **Required Qualifications:** High School diploma or equivalent. Some college preferred. 3+ year's previous admin experience or equivalent. Operates with general instruction and some supervision. Intermediate to advanced knowledge of Microsoft Office Suite, Adobe Acrobat, Visio or OrgPlus, and Lotus Notes or Outlook. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: ********************** Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at ************** , on Facebook at *********************** , and on Twitter @AbbottNews. The base pay for this position is $22.50 - $45.00 per hour. In specific locations, the pay range may vary from the range posted. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call ************ or email ******************
    $22.5-45 hourly 8d ago
  • Administrative Assistant (School Position)

    Bond Health 4.2company rating

    New York, NY jobs

    Bond Health - Administrative Assistant needed School setting Weekly Pay! Under general supervision, is responsible for providing clerical and secretarial support to the Program Director and other members of his/her staff. Provides guidance to Administrative Assistants I and II in the department. ESSENTIAL DUTIES AND RESPONSIBILITIES The incumbent in the position will perform all or some of the job duties that are listed below: • Greets visitors, ascertains their needs and directs them accordingly. • Answers telephone and screens calls for Program Director and/or other department staff. • Works cooperatively with other Administrative Assistants on joint assignments. • Interacts respectfully with persons receiving services encountered in course of work activities. • Relays information as necessary from and to bus drivers and/or transportation liaison. • Directs all important situations, inquiries and questions to supervisor. • Types records, reports, correspondence, etc. • Types requisitions for Purchase Orders, tracks delivery of items and forwards packing slips or receiving reports to Purchasing Department. • Orders and maintains adequate inventory of office supplies. • Receives, opens, sorts and distributes in-coming mail and packages. • Records attendance for persons served on monthly calendar for billing purposes. • Keeps track of staff attendance, vacations and sick leave and verifies accuracy of Time and Attendance forms. • Maintains a filing system of administrative and program materials and keeps files current. • Performs photocopying as needed. • Reimburses staff for approved petty cash expenditures, maintains accurate petty cash records and arranges for replenishment as required. • Sets up coffee and other refreshments for meetings as requested. • Takes direction from Administrative Assistant IV if there is one in department. Provides work assignments, guidance and instructions to Administrative Assistant I and II. • Performs other related duties as requested. For more information, or to schedule an interview, please contact: Yanet Haile Account Manager, Bond Health Staffing 5824 12th Avenue Brooklyn, NY, 11219 Office: ************** ext. 205 Fax: **************
    $35k-43k yearly est. 8d ago
  • Administrative Assistant

    1199 Seiu National Benefit Fund 4.4company rating

    New York, NY jobs

    Requisition #: 7353 # of openings: 1 Employment Type: Full time Permanent Category: Non-Bargaining Workplace Arrangement: In-Office Fund: 1199SEIU National Benefit Fund Job Classification: Exempt Responsibilities: • Provide administrative support to the Senior Manager and Retired Members Department (RMD) Coordinators • Answer and direct phone calls, manage emails, and handle incoming and outgoing mail. • Coordinate in-person and virtual meetings via Zoom/Teams, manage shared calendars, and arrange meeting rooms and catering as necessary • Organize and book travel accommodations for staff and management, following the Fund's guidelines • Assist in proofreading and preparing quarterly communications to retirees and assist with the preparation of monthly activity reports • Proofread all forms of communication and electronically file Oracle submissions, documents, memos, and communication shared internally/externally • Monitor and maintain office supplies, ensure equipment is operational, and coordinate service and repairs with vendors • Prepare meeting minutes and agendas • Maintain shared drive information, databases, contact lists, and other important information Qualifications: • High School Diploma or GED required; • Minimum one (1) year of administrative experience in a general office environment required • Working knowledge of Benefit and Pension Funds Benefits • Knowledge of Retiree Health Pension Benefits, Retiree Members Programs and Activities • Excellent verbal and written communication skills: must be able to establish priorities, meet deadlines and multi-task • Basic skill level in MS Office Suite, Oracle, IronClad • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands • Must be able to work with older individuals, have empathy and Patience • Must be able to interact and communicate with individuals at all levels of the organization in a professional manner
    $37k-52k yearly est. 8d ago
  • Practice Assistant II

    Brigham and Women's Hospital 4.6company rating

    Boston, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Department of Orthopedics: The Practice Assistant II is primarily responsible for appropriately greeting and welcoming all customers who visit the practice, including checking patients in and out, collecting appropriate co-payments in the practice management system, distributing necessary institutional and practice-specific forms, requesting that patients review and verify existing demographic and insurance information, setting certain expectations for patients regarding their visit, and responding to customers' information needs. Responsible for answering and appropriately managing incoming telephone calls, following up on phone messages, and triaging walk-in patients. The Practice Assistant II is responsible for monitoring patients in the waiting room and assisting in related patient flow processes. This position is responsible for performing various administrative and clerical duties required to support the practice, such as managing the scheduling referral work queue, and may be required to perform other tasks as assigned. Qualifications Minimum of a high school diploma or GED. Some level of higher education is preferred. Three or more years of customer service experience or experience in a hospital setting is preferred. Must have good customer service skills. Must be able to multi-task. Experience in problem-solving, customer service, phone, and email usage. Must be computer literate, including competence in Microsoft Office suite as well as experience in computer-based appointment scheduling. Moderate proficiency in keyboard skills Must understand the overall goals and systems of the facility; communicate effectively with a socially diverse group of patients visiting their providers for problems that may be life-threatening; cope with the anxiety and stress often created in such a situation; communicate well with a large group of physicians and mid-level providers working in a face-paced and demanding environment; respect the strict confidentiality of medical records, patient information, both in written and conversation form. Additional Job Details (if applicable) Responsibilities: Performs all aspects of patient scheduling which includes entering complete information, booking appropriately the disposition of all appointments, confirming patient visits, and inputting necessary data. This includes booking interpreters when needed. Operates multi-line telephone consoles for the ambulatory rehab department (PT, OT, SLP). Screen calls and provide information to callers, record, and transmit messages, or direct calls to triage therapists and/or appropriate individuals. Returns follow-up calls as indicated. Prepares, organizes, and distributes all appropriate patient-reported outcome measures. Correctly identifies issues related to insurance/registration and cordially directs patients when changes are indicated. Appropriately identifies problems/opportunities that impact on clinical schedules and service availability to the triage supervisor. Receives files and/or distributes incoming mail and insurance approvals. Scans all department-related forms including written physician referrals and Medicare Certifications into EPIC and manages MD reconciliation in EPIC. Schedules appointments, utilizing the computer's clinical information scheduling option, for multiple ambulatory EPIC departments within Rehabilitation Services. Organizes schedules for multiple clinicians. Maintains various lists and records such as triage and walk-in referrals and beeper numbers, as directed. Organizes and maintains appropriate inventory of office supplies in the department. Arrives, cancels, or no-shows all daily visits in EPIC. Manages pre-scheduling program of post-op patients, research patients, and walk-ins. Assists in training new clinical and front desk staff regarding scheduling and front desk duties. Assists managed care coordinator with assigned tasks. Fills in for managed care coordinator in their absence. Demonstrates effective interpersonal skills in all interactions with the public, staff, patients' families, and caregivers. Is always polite and courteous. Understands how to de-escalate tense situations and ask for assistance when needed. Maintains all provider scheduling templates and adjusts in a timely fashion as needed. Performs all check-out functions, including scheduling follow-up visits within the rehabilitation department. Daily monitoring and execution of the eReferral work queue for their respective rehabilitation clinic. This includes scheduling referral appointments from the work queue. Also, work to ensure all the BWH expectations are met by scheduling referral appointments and linking referrals. Provides support and information to patients and providers to problem solve and manage complex administrative and patient issues. Maintains confidentiality and privacy, which is consistent with HIPAA/PHI guidelines. Understands HMO, Managed Care, and other Third-Party Insurers. Understands financial services and self-pay resources and provides patients with information as needed. Works on special projects as directed. Performs all other duties & tasks as assigned. Additional Managed Care Duties: Obtains and processes initial referrals and extension requests for Rehabilitation Services to minimize the administrative impact on therapists and patients for managed care and workers' compensation. Maintains written logs to allow staff to check on referrals in the process. Works closely with all managed care plan representatives to process referrals quickly and to resolve problem referrals efficiently. Works with patients around the processing of referrals. Provides extensive patient education about managed care plans, referral process, and plan benefits. Maintains hospital computer-based managed care system for referrals. Participates in hospital committees involving managed care. Works with specialist offices to resolve referral issues that arise. Provides managed care support to other practice assistants and providers as required. Often required to work very independently in referral problem resolution. Works with supervisor to continually refine and streamline the referral process. Works with clinical supervisor to resolve monthly Insurance Rejections. Maintains effective, timely communication with supervisor and staff to keep informed on all updates and/or changes in the managed care referral process. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Work requires judgment and integrity in dealing with confidential materials. Strong interpersonal skills necessary to deal effectively with a variety of professionals, staff, patients, and visitors. Must have good oral and written communication skills. For positions in our Boston location, fluent in Spanish is preferred. Complies with ambulatory standards and other regulatory agency standards (i.e. HIPPA) regarding interaction with the public. Knowledge of referral management and insurance parties. Ability to learn this content area if no prior experience. Excellent organizational skills. Ability to prioritize work in a very busy atmosphere, flexible and calm in changing high-volume clinical settings. Familiarity in a Hospital setting is preferred. Ability to independently problem-solve successfully. Capable of working quickly to resolve or minimize identified problems. Remote Type Onsite Work Location 1285 Beacon Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.5 hourly 2d ago
  • Office Assistant - Physical Therapy

    Body Harmony Physical Therapy 3.6company rating

    New York, NY jobs

    The Office Assistant is the first point of contact for patients at our physical therapy clinic. This role is responsible for delivering excellent customer service, handling administrative tasks, managing patient flow, and ensuring efficient front desk operations. The ideal candidate is friendly, organized, detail-oriented, and capable of multitasking in a fast-paced environment. ** This position is great for those, especially students, interested in a health care career, as you will get experience learning the operation side of health care. Key Responsibilities: Greet patients warmly and check them in and out for appointments Answer multi-line phones and respond to inquiries in a professional and timely manner Schedule, confirm, cancel, and reschedule appointments as needed Verify insurance benefits and obtain necessary authorizations or referrals Collect patient co-pays, balances, and manage daily cash reconciliation Input and update patient information accurately in the electronic medical records (EMR) system Communicate with therapists and clinical staff to manage patient flow efficiently Maintain a clean and organized front desk and waiting area Handle incoming and outgoing mail and faxes Assist with billing, claims follow-up, and other administrative duties as assigned Qualifications: High school diploma or equivalent (Associate degree preferred) 1-2 years of medical office or front desk experience (experience in a physical therapy or rehab setting is a plus) Proficiency with EMR systems and Microsoft Office (Word, Excel, Outlook) Excellent communication, organizational, and customer service skills Ability to handle confidential information with discretion Positive attitude and team-oriented mindset Comfortable working in a clinical environment Benefits: Flexible hours or scheduling if available Opportunities for growth within the clinic
    $28k-35k yearly est. 2d ago
  • Home Care Office Support Staff

    Ambercare 4.1company rating

    Quincy, IL jobs

    To apply via text, text 10118 to ************. This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality. Location: Addus HomeCare 9 Emerald Terrace Suite 2 Swansea, IL 62226. Hours: Monday - Friday 8 am to 5pm. Occasional after 5 and weekends. At Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Continued Education Company matched 401K PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Answering telephones Assisting staff Greeting visitors Filing/scanning and preparing report File reviews Data Entry Special projects Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Follows all Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Performs other duties as assigned Position Requirements & Competencies: High school diploma or GED, plus 2 years of work experience is required Strong customer service, problem solving and telephone etiquette are essential Be a team player and have a positive attitude Data Entry Have the ability to multi-task Excellent organizational skills Excellent verbal and written skills Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
    $26k-33k yearly est. 1d ago
  • Home Care Office Support Staff

    Ambercare 4.1company rating

    Belleville, IL jobs

    To apply via text, text 10117 to ************. This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality. Location: Addus HomeCare 9 Emerald Terrace Suite 2 Swansea, IL 62226. Hours: Monday - Friday 8 am to 5pm. Occasional after 5 and weekends. At Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Continued Education Company matched 401K PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Answering telephones Assisting staff Greeting visitors Filing/scanning and preparing report File reviews Data Entry Special projects Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Follows all Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Performs other duties as assigned Position Requirements & Competencies: High school diploma or GED, plus 2 years of work experience is required Strong customer service, problem solving and telephone etiquette are essential Be a team player and have a positive attitude Data Entry Have the ability to multi-task Excellent organizational skills Excellent verbal and written skills Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
    $26k-32k yearly est. 1d ago
  • Practice Assistant

    Beth Israel Lahey Health 3.1company rating

    Beverly, MA jobs

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Under the general supervision of the Director of Site Operations, Practice Development Operations Manager or Site Manager provides direct and indirect care to a specified group of patients in a variety of healthcare settings. Practice Assistants work in collaboration with the physician(s), or other health care provider(s), other ambulatory support staff within the department, and with other disciplines, to support patient care.Essential Duties & Responsibilities: including but not limited to: I. Clinical Considerations and Decision Making: Ways in which Practice Assistants come to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures. Delivers care that is specific to the age of the patient. Cares for patients as delegated by the provider, RN or LPN Contributes information provided by the patient or family for the assessment of health status. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care. Provides patient care by: - Providing necessary physical care to appropriate patient populations - Utilizing and transporting equipment - Administering treatments as ordered by the provider - Assisting with examinations and procedures II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families. Participates in and supports the educational plan for patient and family. Supports Primary Care's commitment to community-based activities both within the Lahey Health community and beyond. III. Clinical Guidance: The Practice Assistant, within the scope of his/her practice, is responsible for the nature and quality of care they provide for patients. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting. Demonstrates the ability to provide and maintain patient safety in the environment of care Demonstrates skills as a responsive team member. Demonstrates ability to fulfill role in Regulatory compliance and readiness. Essential Duties & Responsibilities including but not limited to: ClinicalAchieves and maintains Basic Life Support (BLS) certification through American Heart Association, according to departmental standards (within 90 days of date of hire) Organizes and prioritizes daily work to ensure patient's needs are met and provider schedules run efficiently. Monitors patient flow, escorts patients to the appropriate room, accurately obtains patient identification, allergy history, domestic abuse screening, obtains and records vital signs, per departmental standards and documents for entry into an Electronic Medical Record (EMR) or on appropriate forms. Answers and transfers calls in accordance with Primary Care Guidelines. Takes accurate messages and relays the information to the appropriate staff, per established site/department protocol. Follows through to ensure that issues identified have been resolved. Identifies patients requiring immediate attention and refers them to the appropriate personnel. Maintains exam rooms by monitoring and replenishing supplies and performing routine housekeeping and disposal and handling of hazardous waste. Maintain inventory of medical supplies and orders medical supplies as authorized by Site/assigned Manager, Supervisor or Site Coordinator. Documents all pertinent information for entry into an EMR. Accurately transcribes provider orders according to policy.* Notifies provider with any abnormal vital signs, elevated pain scores or safety concerns. Observes and reports any abnormal symptoms or behavior to appropriate clinical staff member. Communicates all appropriate information prior to break, lunch or change of shift, to necessary personnel to ensure continuity of care. Prepares patient for the appointment based upon the diagnosis, procedure and/or department protocols. Includes proper patient attire (gowns/shorts etc), proper pre-visit tests completed, and proper set-ups for the procedure to be performed etc. Maintains confidentiality and patient rights in interactions with the patient/family and other health care workers. Respects the values (religious/spiritual, ethnic, cultural) of the patient and family. Perform electrocardiograms, blood pressures, spirometry's and vision and hearing testing according to departmental standards. Utilizes appropriate technique in room preparation and while assisting with procedures/exams. Performs testing and specimen collection (including labeling and processing). Performs waived testing, result documentation and Quality Controls per established laboratory procedure. Enters required information for prescription refills properly through EMR using defined protocol. Provides and reviews appropriate instructions to patients regarding any diagnostic test and procedure. Provides patient with written educational material, including diagnostic preparations, as necessary. Document that patient instructions were given, as well as patient's response. Assists in performing departmental procedures. Use electronic system to schedule x-ray, mammography or laboratory appointments. Performs and/or assists with the admission and transfer process. Monitors and takes action on work queues as trained/assigned. Meets expectations and maintains competencies of new hire orientation skills checklist, annual competency verification and participates in education programs provided. Orients staff members and others to the department as requested. Is alert to Quality Assurance and CQI issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit based QI activities and is familiar with unit measurement data. Provide back-up coverage for the front office staff, including booking appointments, telephone coverage and receptionist duties according to departmental standards. Supports activities around the work queue.Job Description: Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $21 hourly 2d ago
  • Practice Assistant II

    Beth Israel Lahey Health 3.1company rating

    Wayland, MA jobs

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.Job Description:Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals.Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee.Required Qualifications:High School diploma or GED required. Certificate 1 Medical Admin Assistant Cert preferred.1-3 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:1-3 years experience in a healthcare or service/hospitality environment.Competencies:Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $21 hourly 2d ago
  • Practice Assistant II

    Beth Israel Lahey Health 3.1company rating

    Lexington, MA jobs

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary:Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description:Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals.Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee.Required Qualifications:High School diploma or GED required.Certificate 1 Medical Admin Assistant Cert preferred.1-3 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:1-3 years experience in a healthcare or service/hospitality environment. Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $21-28.3 hourly 2d ago
  • Practice Assistant II

    Beth Israel Lahey Health 3.1company rating

    Lexington, MA jobs

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary:Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description:Lexington Primary Care Office (Mon-Fri, business hours) Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals.Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee.Required Qualifications:High School diploma or GED required.Certificate 1 Medical Admin Assistant Cert preferred.1-3 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:1-3 years experience in a healthcare or service/hospitality environment. Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $21-28.3 hourly 2d ago
  • Practice Assistant

    Beth Israel Lahey Health 3.1company rating

    Wilmington, MA jobs

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Description:Winchester Hospital is a 5x Magnet designated, Top Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area. As a Practice Assistant for Wilmington Pediatrics, you will be responsible for the following:Coordinate day to day operations of providers, which includes patient flow, provider schedules, and staff practice needs to ensure growth, profitability, quality care, and patient, provider, and staff satisfaction.Required: High School diploma, 3 years of experience in medical office setting Founded in 2019, our system brings together academic medical centers and teaching hospitals, community and specialty hospitals, primary and specialty care, behavioral health and home care services, and more than 5,900 physicians and 36,000 employees to care for more than 1.7 million patients in communities across Eastern Massachusetts and Southern New Hampshire. Together, we are changing healthcare for the better. Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $21 hourly 2d ago
  • Practice Assistant

    Beth Israel Lahey Health 3.1company rating

    Gloucester, MA jobs

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Under the general supervision of the Director of Site Operations, Practice Development Operations Manager or Site Manager provides direct and indirect care to a specified group of patients in a variety of healthcare settings. Practice Assistants work in collaboration with the physician(s), or other health care provider(s), other ambulatory support staff within the department, and with other disciplines, to support patient care.Essential Duties & Responsibilities: including but not limited to: I. Clinical Considerations and Decision Making: Ways in which Practice Assistants come to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures. Delivers care that is specific to the age of the patient. Cares for patients as delegated by the provider, RN or LPN Contributes information provided by the patient or family for the assessment of health status. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care. Provides patient care by: - Providing necessary physical care to appropriate patient populations - Utilizing and transporting equipment - Administering treatments as ordered by the provider - Assisting with examinations and procedures II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families. Participates in and supports the educational plan for patient and family. Supports Primary Care's commitment to community-based activities both within the Lahey Health community and beyond. III. Clinical Guidance: The Practice Assistant, within the scope of his/her practice, is responsible for the nature and quality of care they provide for patients. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting. Demonstrates the ability to provide and maintain patient safety in the environment of care Demonstrates skills as a responsive team member. Demonstrates ability to fulfill role in Regulatory compliance and readiness. Essential Duties & Responsibilities including but not limited to: ClinicalAchieves and maintains Basic Life Support (BLS) certification through American Heart Association, according to departmental standards (within 90 days of date of hire) Organizes and prioritizes daily work to ensure patient's needs are met and provider schedules run efficiently. Monitors patient flow, escorts patients to the appropriate room, accurately obtains patient identification, allergy history, domestic abuse screening, obtains and records vital signs, per departmental standards and documents for entry into an Electronic Medical Record (EMR) or on appropriate forms. Answers and transfers calls in accordance with Primary Care Guidelines. Takes accurate messages and relays the information to the appropriate staff, per established site/department protocol. Follows through to ensure that issues identified have been resolved. Identifies patients requiring immediate attention and refers them to the appropriate personnel. Maintains exam rooms by monitoring and replenishing supplies and performing routine housekeeping and disposal and handling of hazardous waste. Maintain inventory of medical supplies and orders medical supplies as authorized by Site/assigned Manager, Supervisor or Site Coordinator. Documents all pertinent information for entry into an EMR. Accurately transcribes provider orders according to policy.* Notifies provider with any abnormal vital signs, elevated pain scores or safety concerns. Observes and reports any abnormal symptoms or behavior to appropriate clinical staff member. Communicates all appropriate information prior to break, lunch or change of shift, to necessary personnel to ensure continuity of care. Prepares patient for the appointment based upon the diagnosis, procedure and/or department protocols. Includes proper patient attire (gowns/shorts etc), proper pre-visit tests completed, and proper set-ups for the procedure to be performed etc. Maintains confidentiality and patient rights in interactions with the patient/family and other health care workers. Respects the values (religious/spiritual, ethnic, cultural) of the patient and family. Perform electrocardiograms, blood pressures, spirometry's and vision and hearing testing according to departmental standards. Utilizes appropriate technique in room preparation and while assisting with procedures/exams. Performs testing and specimen collection (including labeling and processing). Performs waived testing, result documentation and Quality Controls per established laboratory procedure. Enters required information for prescription refills properly through EMR using defined protocol. Provides and reviews appropriate instructions to patients regarding any diagnostic test and procedure. Provides patient with written educational material, including diagnostic preparations, as necessary. Document that patient instructions were given, as well as patient's response. Assists in performing departmental procedures. Use electronic system to schedule x-ray, mammography or laboratory appointments. Performs and/or assists with the admission and transfer process. Monitors and takes action on work queues as trained/assigned. Meets expectations and maintains competencies of new hire orientation skills checklist, annual competency verification and participates in education programs provided. Orients staff members and others to the department as requested. Is alert to Quality Assurance and CQI issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit based QI activities and is familiar with unit measurement data. Provide back-up coverage for the front office staff, including booking appointments, telephone coverage and receptionist duties according to departmental standards. Supports activities around the work queue. Job Description: Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $21-28.3 hourly 2d ago
  • Assistant to the President, Healthcare at Home

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. A Unique Opportunity to Partner with Senior Leadership Driving the Future of Home-Based Care Mass General Brigham's Healthcare at Home division is transforming how and where care is delivered - from hospital-level treatment in the comfort of patients' homes to leading programs in home-based palliative and post-acute care. We are seeking a skilled Assistant to provide high-level administrative and operational support to the President and Chief Operating Officer, and members of their cabinet within the Healthcare at Home division. This is not a traditional administrative role. It is a visible, trusted position that plays an important role in supporting the daily operations and effectiveness of a fast-paced, mission-driven leadership team. ________________________________________ About Healthcare at Home Healthcare at Home delivers care that supports patients across every phase of recovery - from urgent and acute care to home hospital, post-acute home care, and home-based palliative services. * 8,000+ home hospital admissions since 2022 * 30,000+ acute care bed days saved across our system * 455,000+ annual home care visits * 1000+ referrals to home-based palliative care annually Together, these programs enable patients to receive high-quality, cost-effective, and compassionate care - wherever they call home. Job Summary The Role The Assistant to the President serves as the central coordination point for the division's executive leadership, providing sophisticated administrative and operational support that enables leaders to remain focused on strategy, growth, and patient-centered care. This role requires independent judgment, exceptional discretion, and the ability to manage complex and sensitive work with minimal oversight. Flexible Hybrid Work: Enjoy the autonomy and work-life balance of primarily remote work while staying connected to leadership and the team through periodic in-person meetings at Assembly Row (Somerville). This role offers flexible on-site options, with the opportunity to come to the office more frequently if preferred. The starting salary for this role begins at approximately $75,000, with final compensation determined in alignment with MGB Compensation guidelines. Factors such as internal pay equity, relevant experience, and the established salary range for the position will also be considered Key Responsibilities: * Serve as a trusted partner to the President, COO, and executive cabinet, supporting the daily operational rhythm of a complex healthcare division. * Proactively manage highly complex calendars, scheduling, travel, and logistics across multiple executives, balancing competing priorities and anticipating needs. * Coordinate and support high-visibility meetings, board and committee sessions, executive presentations, and speaking engagements, including preparation of agendas, materials, minutes, and follow-up actions. * Prepare correspondence, executive summaries, presentations, and reports that reflect the executive voice, organizational standards, and confidentiality expectations. * Act as a key liaison between executive leadership and internal/external stakeholders, including senior system leaders, board members, and partners-often interpreting and communicating executive intent with clarity and diplomacy. * Maintain executive files, records, and documentation; manage office operations, budget tracking, expense reconciliation, and reimbursement processing in alignment with corporate policies. * Perform payroll-related and administrative functions for the executive team, ensuring accuracy, timeliness, and compliance. * Handle sensitive, complex, and confidential matters with professionalism, sound judgment, and discretion. Qualifications * Associate's degree required; Bachelor's degree preferred. * 5-7 years of experience providing direct support to senior executives (C-suite, President, or equivalent). * Demonstrated excellence in communication, judgment, organization, and attention to detail. * Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word). * Proven ability to prioritize and manage multiple demands. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range * / Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $75k yearly Auto-Apply 11d ago
  • Assistant to the President, Healthcare at Home

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Somerville, MA jobs

    Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. A Unique Opportunity to Partner with Senior Leadership Driving the Future of Home-Based Care Mass General Brigham's Healthcare at Home division is transforming how and where care is delivered - from hospital-level treatment in the comfort of patients' homes to leading programs in home-based palliative and post-acute care. We are seeking a skilled Assistant to provide high-level administrative and operational support to the President and Chief Operating Officer, and members of their cabinet within the Healthcare at Home division. This is not a traditional administrative role. It is a visible, trusted position that plays an important role in supporting the daily operations and effectiveness of a fast-paced, mission-driven leadership team. ________________________________________ About Healthcare at Home Healthcare at Home delivers care that supports patients across every phase of recovery - from urgent and acute care to home hospital, post-acute home care, and home-based palliative services. • 8,000+ home hospital admissions since 2022 • 30,000+ acute care bed days saved across our system • 455,000+ annual home care visits • 1000+ referrals to home-based palliative care annually Together, these programs enable patients to receive high-quality, cost-effective, and compassionate care - wherever they call home. Job Summary The Role The Assistant to the President serves as the central coordination point for the division's executive leadership, providing sophisticated administrative and operational support that enables leaders to remain focused on strategy, growth, and patient-centered care. This role requires independent judgment, exceptional discretion, and the ability to manage complex and sensitive work with minimal oversight. Flexible Hybrid Work: Enjoy the autonomy and work-life balance of primarily remote work while staying connected to leadership and the team through periodic in-person meetings at Assembly Row (Somerville). This role offers flexible on-site options, with the opportunity to come to the office more frequently if preferred. The starting salary for this role begins at approximately $75,000, with final compensation determined in alignment with MGB Compensation guidelines. Factors such as internal pay equity, relevant experience, and the established salary range for the position will also be considered Key Responsibilities: •Serve as a trusted partner to the President, COO, and executive cabinet, supporting the daily operational rhythm of a complex healthcare division. •Proactively manage highly complex calendars, scheduling, travel, and logistics across multiple executives, balancing competing priorities and anticipating needs. •Coordinate and support high-visibility meetings, board and committee sessions, executive presentations, and speaking engagements, including preparation of agendas, materials, minutes, and follow-up actions. •Prepare correspondence, executive summaries, presentations, and reports that reflect the executive voice, organizational standards, and confidentiality expectations. •Act as a key liaison between executive leadership and internal/external stakeholders, including senior system leaders, board members, and partners-often interpreting and communicating executive intent with clarity and diplomacy. •Maintain executive files, records, and documentation; manage office operations, budget tracking, expense reconciliation, and reimbursement processing in alignment with corporate policies. •Perform payroll-related and administrative functions for the executive team, ensuring accuracy, timeliness, and compliance. •Handle sensitive, complex, and confidential matters with professionalism, sound judgment, and discretion. Qualifications Associate's degree required; Bachelor's degree preferred. 5-7 years of experience providing direct support to senior executives (C-suite, President, or equivalent). Demonstrated excellence in communication, judgment, organization, and attention to detail. Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word). Proven ability to prioritize and manage multiple demands. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range - / Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $75k yearly Auto-Apply 12d ago
  • Special Assistant to the President

    Planned Parenthood Federation of America 4.4company rating

    New York, NY jobs

    Job DescriptionPlanned Parenthood is the nation's leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation's largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (Action Fund) seek a highly motivated, organized, and detail-oriented Special Assistant to the President. This position reports to the Deputy Chief of Staff in the Office of the President of PPFA. The Office of the President provides strategic, operational, and relationship management support critical to advancing PPFA's mission and ensuring the effectiveness of the President in leading the organization.Purpose: The Special Assistant to the President plays a pivotal role in ensuring the President is supported in advancing the strategic priorities and in their day-to-day leadership of Planned Parenthood Federation of America and Planned Parenthood Action Fund. The Special Assistant ensures the President's time and attention are maximized toward advancing organizational priorities, and serves as a bridge between the President's office, internal teams, and external partners. Serving as a trusted advisor and problem-solver, the Special Assistant combines exceptional organizational skills with sound judgment, emotional intelligence, and discretion in representing the President's office. Delivery: Executive Support: Provide high-level administrative, scheduling, and logistical support to the President, ensuring that all commitments, materials, and follow-ups are handled with excellence and timeliness. Primary for supporting the President's travel and advance needs, including accompanying the President in person to external events (includes extensive travel, estimated around 40%), taking detailed notes, managing real-time requests, and ensuring impeccable follow-up. Execute day-today inbox management , including drafting correspondence on behalf of the President, triaging communications and escalating per the Director, Scheduling & Advance's framework. Lead special projects and provide flexible, responsive support to the President and Deputy Chief of Staff on emerging organizational priorities. Scheduling: Manage a high volume of all internal scheduling requests for the President and related logistics in collaboration with the Deputy Chief of Staff and Director, Scheduling and Advance, prioritizing strategically and aligning with organizational priorities. Track and manage key relationships with affiliates, partners, and external stakeholders; design and implement intentional outreach strategies to strengthen these connections. Partner with administrative staff and key contacts to prepare comprehensive briefing materials, agendas, presentations, and action lists for the President's meetings and engagements, ensuring strategic clarity and successful outcomes. Partner with administrative staff and key contacts to ensure streamlined logistics for all Presidential meetings and events, including Managing travel itineraries, video conferencing / presentation equipment, and catering Engagement: Collaborate with the Deputy Chief of Staff and Director, Scheduling and Advance to ensure seamless coordination of the President's time and priorities across the National Office and Federation. Build and maintain strong internal partnerships with executive leaders, board members, affiliates, and staff to facilitate alignment, preparation, and follow-through. Foster external relationships by tracking engagement efforts, identifying opportunities for outreach, and supporting strategic relationship-building initiatives. Serve as a professional and discreet representative of the President's office, consistently demonstrating diplomacy, cultural competence, and sound judgment. Adapt quickly to shifting circumstances, exercising high emotional intelligence and problem-solving skills to support the President in complex, high-pressure, and fast-paced contexts. Exemplify PPFA's values of equity, diversity, and inclusion in all interactions, strengthening trust and collaboration across the Federation. Knowledge, Skills and Abilities (KSAs): Minimum Bachelor's Degree preferred. Minimum 7 years of professional experience, including at least 3 years supporting senior-level executives (CEO, President, or equivalent) in fast-paced, mission-driven environments. Proven track record of ability to complete projects according to outlined scope, budget, and minimum timeline (at least 5 years) at the staff, board, and/or affiliate levels with the ability to manage multiple simultaneous projects in a highly-matrixed environment. Experience in the social justice, nonprofit, advocacy, or philanthropic sectors preferred, with deep alignment to reproductive health, rights, and justice. Exceptional organizational and project management skills; proven ability to manage multiple priorities, create systems, and deliver results under tight deadlines. Outstanding written and verbal communication skills, with the ability to draft correspondence, prepare materials, and synthesize complex information clearly and persuasively. High emotional intelligence, integrity, and interpersonal skills, with the ability to navigate delicate situations and build trusting relationships at all levels. Demonstrated capacity for diplomacy, discretion, and sound judgment in representing executive leadership. Deep understanding of the sensitivity of information handled by the Office of the President and a demonstrated ability to safeguard confidentiality when accessing high-level policy or organizational data. Resourceful, adaptable, and comfortable working in a dynamic, high-pressure environment; thrives as both a collaborative team player and an independent contributor. Proficiency with Google Suite and virtual collaboration tools; ability to learn new platforms quickly. Excellent skills in collaborating across divisions, functions, and geography, with a knack for engaging colleagues at all levels in projects and processes while continuing to own and drive them. Flexibility and ability to adapt to quickly changing priorities and ambiguous situations Commitment to PPFA's mission and track record of advancing diversity, equity, and inclusion, particularly surrounding race equity Travel: 0-40% Domestic travel, including evenings and weekends, to support the President's participation in events and relationship-building engagements. The Planned Parenthood cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission. Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
    $50k-65k yearly est. 11d ago
  • Special Assistant to the President

    Planned Parenthood 4.4company rating

    Day, NY jobs

    Planned Parenthood is the nation's leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation's largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (Action Fund) seek a highly motivated, organized, and detail-oriented Special Assistant to the President. This position reports to the Deputy Chief of Staff in the Office of the President of PPFA. The Office of the President provides strategic, operational, and relationship management support critical to advancing PPFA's mission and ensuring the effectiveness of the President in leading the organization.Purpose: The Special Assistant to the President plays a pivotal role in ensuring the President is supported in advancing the strategic priorities and in their day-to-day leadership of Planned Parenthood Federation of America and Planned Parenthood Action Fund. The Special Assistant ensures the President's time and attention are maximized toward advancing organizational priorities, and serves as a bridge between the President's office, internal teams, and external partners. Serving as a trusted advisor and problem-solver, the Special Assistant combines exceptional organizational skills with sound judgment, emotional intelligence, and discretion in representing the President's office. Delivery: Executive Support: Provide high-level administrative, scheduling, and logistical support to the President, ensuring that all commitments, materials, and follow-ups are handled with excellence and timeliness. Primary for supporting the President's travel and advance needs, including accompanying the President in person to external events (includes extensive travel, estimated around 40%), taking detailed notes, managing real-time requests, and ensuring impeccable follow-up. Execute day-today inbox management , including drafting correspondence on behalf of the President, triaging communications and escalating per the Director, Scheduling & Advance's framework. Lead special projects and provide flexible, responsive support to the President and Deputy Chief of Staff on emerging organizational priorities. Scheduling: Manage a high volume of all internal scheduling requests for the President and related logistics in collaboration with the Deputy Chief of Staff and Director, Scheduling and Advance, prioritizing strategically and aligning with organizational priorities. Track and manage key relationships with affiliates, partners, and external stakeholders; design and implement intentional outreach strategies to strengthen these connections. Partner with administrative staff and key contacts to prepare comprehensive briefing materials, agendas, presentations, and action lists for the President's meetings and engagements, ensuring strategic clarity and successful outcomes. Partner with administrative staff and key contacts to ensure streamlined logistics for all Presidential meetings and events, including Managing travel itineraries, video conferencing / presentation equipment, and catering Engagement: Collaborate with the Deputy Chief of Staff and Director, Scheduling and Advance to ensure seamless coordination of the President's time and priorities across the National Office and Federation. Build and maintain strong internal partnerships with executive leaders, board members, affiliates, and staff to facilitate alignment, preparation, and follow-through. Foster external relationships by tracking engagement efforts, identifying opportunities for outreach, and supporting strategic relationship-building initiatives. Serve as a professional and discreet representative of the President's office, consistently demonstrating diplomacy, cultural competence, and sound judgment. Adapt quickly to shifting circumstances, exercising high emotional intelligence and problem-solving skills to support the President in complex, high-pressure, and fast-paced contexts. Exemplify PPFA's values of equity, diversity, and inclusion in all interactions, strengthening trust and collaboration across the Federation. Knowledge, Skills and Abilities (KSAs): Minimum Bachelor's Degree preferred. Minimum 7 years of professional experience, including at least 3 years supporting senior-level executives (CEO, President, or equivalent) in fast-paced, mission-driven environments. Proven track record of ability to complete projects according to outlined scope, budget, and minimum timeline (at least 5 years) at the staff, board, and/or affiliate levels with the ability to manage multiple simultaneous projects in a highly-matrixed environment. Experience in the social justice, nonprofit, advocacy, or philanthropic sectors preferred, with deep alignment to reproductive health, rights, and justice. Exceptional organizational and project management skills; proven ability to manage multiple priorities, create systems, and deliver results under tight deadlines. Outstanding written and verbal communication skills, with the ability to draft correspondence, prepare materials, and synthesize complex information clearly and persuasively. High emotional intelligence, integrity, and interpersonal skills, with the ability to navigate delicate situations and build trusting relationships at all levels. Demonstrated capacity for diplomacy, discretion, and sound judgment in representing executive leadership. Deep understanding of the sensitivity of information handled by the Office of the President and a demonstrated ability to safeguard confidentiality when accessing high-level policy or organizational data. Resourceful, adaptable, and comfortable working in a dynamic, high-pressure environment; thrives as both a collaborative team player and an independent contributor. Proficiency with Google Suite and virtual collaboration tools; ability to learn new platforms quickly. Excellent skills in collaborating across divisions, functions, and geography, with a knack for engaging colleagues at all levels in projects and processes while continuing to own and drive them. Flexibility and ability to adapt to quickly changing priorities and ambiguous situations Commitment to PPFA's mission and track record of advancing diversity, equity, and inclusion, particularly surrounding race equity Travel: 0-40% Domestic travel, including evenings and weekends, to support the President's participation in events and relationship-building engagements. The Planned Parenthood cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission. Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
    $50k-63k yearly est. Auto-Apply 40d ago

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