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Fresenius Medical Care North America Holdings Limited Partnership Remote jobs - 23 jobs

  • Master Social Worker - CKD (Remote)

    Fresenius Medical Care North America 4.3company rating

    Waltham, MA jobs

    **PURPOSE AND SCOPE:** Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** + Patient Assessment / Care Planning / Counseling + As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. + Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. + Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. + Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. + Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. + Provides educational and goal directed counseling to patients who are seeking transplant. + Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. + Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. + Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. + In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. + Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. + Documents based on MSW interaction and interventions provided to patient and/or family. + Quality + Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. + Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. + Patient Education + Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. + With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. + Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. + Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. + Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. + Collaborates with the team on appropriate QAI activities. + Patient Admission and Continuity of Care + Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. + Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. + The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, + Insurance and Financial Assistance + Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. + In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). + Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. + Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills + Staff Related + Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. + Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). + Provides training to staff pertaining to psychosocial topics as needed. + Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. + Adheres to work defined caseload guidelines based on state regulatory requirements. + Performs other related duties as assigned. **PHYSICAL DEMANDS AND WORKING CONDITIONS** **:** + The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Travel required (if multiple facilities) **SUPERVISION:** + None **EDUCATION AND REQUIRED CREDENTIALS** **:** + Masters in Social Work + Must have state required license + LCSW, or ability to obtain, preferred **EXPERIENCE AND SKILLS** **:** + 2 - 5 years' related experience **ADDENDUM:** _CKD_ _-CKD-Social_ _Work_ _Services_ _In_ _specified_ _markets_ _will_ _support_ _the_ _Chronic_ _Kidney_ _Disease_ _non_ _dialysis_ _(CKDND)_ _initiatives_ _such_ _as:_ + Rolloutof CKD programs + Act asthe dedicated CKDsocialworkeron psychosocial matters + Coordinatewiththeinterdisciplinarycareteam + Chartasneeded + UtilizestheKidney365 orotherapproved material toeducate asneeded + Buildsrapportandmaintainseffectiverelationshipswithpatientsandfamilies. + Providespatientswithcarethatiscomprehensive,andevidenceinformed The role will spend part of the time providing individual case management and behavioral health counseling to CKD-SW patients using multiple platforms: telephonically, visual video platform or in person at approved locations upon program leadership request where patient privacy can be ensured. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $59,000.00 - $99,000.00 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions - include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. **Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.** **EOE, disability/veterans**
    $59k-99k yearly 6d ago
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  • Sr. Business Systems Analyst

    Fresenius Medical Care North America 4.3company rating

    Lexington, MA jobs

    Sr. Business Systems Analyst, National Medical Care, Inc., a Fresenius Medical Care N.A. company, Lexington, Massachusetts (Remote) Provides analytical support in the conceptualization, development, and implementation of complex system projects. Utilizes system information and thorough knowledge of all parameters affecting and interfacing with the system; confirms or eliminates alternative solutions to IT or business problems/issues/decisions. Duties include: + Acts as a subject matter expert for applications and works with various business units to enhance and improve business processes with automation. An experienced professional with a full understanding of business systems analysis, resolves a wide range of issues in creative ways. + Contributes to functionality and process design for systems by creating functional specifications and supporting documentation, detailing all process flows and functional operations. + Participates in pilot preparation; coordinates user acceptance testing and coordinates new model rollouts: + Establishes rollout process. + Executes, fine-tunes, and documents the process through initial deployments. + Transfers deployment responsibility to others and works in a support role as needed. + Analyzes and documents functional requirements, business processes, determine requirements, and sets priorities for projects. Leads development efforts for sub-project deliverables. This includes but is not limited to: + Gathering requirements from stakeholders via discovery sessions; drafts reviews of business requirement documents, proofs requirement documents, and obtains approval of document from stakeholders. + Provides guidance and oversight for systems integration test case preparation. + Assists Quality Assurance in functional and end-to-end validation. + Provides management project updates to integrations leadership. + Supports user acceptance testing. + Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. + May help lower-level staff with more complex tasks that require a higher level of understanding of functions and mentors other staff as applicable. + May escalate issues to supervisor/manager for resolution, as deemed necessary. + Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations. **Requirements:** Position requires a bachelor's degree (or an equivalent foreign degree) Information Systems, Information Technology, Biotechnology or a related field. Position also requires 5 years of experience as a Systems Analyst or Software Quality Assurance/Test Analyst and 5 years of experience (which can have been gained concurrently with the primary experience requirement above) working with the following: + Automation Tools including Selenium IDE, Selenium Web Driver, QTP, SOAP UI, Eclipse and Maven; + Mobile testing, Automation testing, Validation Testing, Manual Testing, Web Testing and Browser compatibility testing; + Scrum agile methodology and Waterfall Methodology; + Project management tools including JIRA, Azure DevOps, and AHA; + Creating documentation including specification documents and user stories; + Leading virtual project teams including off-shore and on-shore members; + Testing applicable client operating systems (Windows, mac OS, iOS and Android) on phones, tablets and computers; and creating acceptance criteria. Note that this is a telecommuting position working from home. May reside anywhere in the United States. Salary is $146,806 - $154,146 per year **EOE, disability/veterans**
    $146.8k-154.1k yearly 7d ago
  • SVP, Home Therapies

    U.S. Renal Care, Inc. 4.7company rating

    Remote

    USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARY The Senior Vice President (SVP) of Home Therapies Operations provides national strategic, operational, clinical, and financial leadership over all aspects of home dialysis, including Peritoneal Dialysis (PD) and Home Hemodialysis (HHD). This executive role is responsible for scaling U.S. Renal Care's home therapies programs across all markets, ensuring sustainable growth, best-in-class patient outcomes, and full compliance with regulatory standards. The SVP works cross-functionally with the Office of the Chief Medical Officer (OCMO), Operations, Business Development, Clinical / Technical Services, and other corporate leaders to elevate home dialysis as a core pillar of the USRC's value-based care strategy. A critical element of this role is partnership with the Clinical Services (CS) team to identify and advance quality goals, clinical priorities, and workforce training needs, ensuring alignment between strategy, operations, and quality. The SVP is a passionate advocate for patient-centered, technologically enabled care delivery and plays a key role in shaping the USRC's strategic roadmap for home therapies. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Enterprise Strategy Lead the development and execution of the national strategy for home dialysis, aligned with enterprise goals and emerging industry trends. Identify opportunities to scale home therapies programs through market development, innovative partnerships, payer engagement, and digital care expansion. Collaborate with the executive team to integrate home dialysis into the broader continuum of care, positioning it as a preferred modality for eligible patients. Develop and implement aggressive growth strategies to significantly expand the reach and adoption of home dialysis programs nationally. Identify and execute market penetration and service line expansion initiatives that contribute to year-over-year growth in home therapies. Establish key performance indicators (KPIs) tied to growth, efficiency, and quality to drive scalable operations across diverse geographic regions. Effectively partner with Division Presidents on market strategy and potential joint venture (JV) relationships and strategic expansion efforts. Executive Operations Oversight Oversee national operational performance, ensuring the delivery of consistent, high-quality, and financially sustainable home dialysis services across all markets. Own P&L for the home therapies business segment and ensure alignment of budgetary goals with strategic priorities. Drive standardization, scalability, and operational excellence in home program delivery, training infrastructure, logistics, and workforce deployment. Collaborate with Supply Chain to lead the management of strategic vendors, with a focus on home-specific processes and emerging technologies. Develop and oversee asset management strategies to minimize equipment loss and related financial impacts. Clinical Innovation & Regulatory Leadership Champion the delivery of high-quality care through robust clinical standards, safety protocols, remote monitoring systems, and evidence-based practices. Ensure national compliance with CMS, HIPAA, and all regulatory guidelines relevant to home-based care. Partner with legal, compliance, and quality leaders to anticipate regulatory changes and proactively address risk. Leadership & Talent Development Build and lead a high-performing leadership team across regional home therapy operations, clinical services, and support functions. Develop and scale leadership and training programs to support workforce development in home dialysis roles. Promote a culture of innovation, collaboration, accountability, and continuous improvement. Technology & Digital Enablement Lead the adoption and integration of digital tools and platforms to enhance remote patient care, improve operational visibility, and support patient autonomy. Partner with IT, product, and clinical teams to evaluate and implement emerging technologies that advance the home dialysis experience. Forge strategic partnerships that accelerate growth opportunities, increase patient access to home therapies, and enhance the USRC's market position. Stakeholder Engagement & Industry Leadership Represent the organization in national forums, policy discussions, and strategic partnerships that promote the expansion and adoption of home dialysis. Cultivate strong relationships with nephrologists, provider partners, payers, health systems, and technology vendors.
    $173k-276k yearly est. 1d ago
  • Analyst, Operations Data

    U.S. Renal Care, Inc. 4.7company rating

    Remote

    The Operations Data Analyst is responsible for compilation and reporting of data to include trend analysis and identification of clinical operational expense control and revenue opportunities. This position will work directly with the leadership teams to model financial performance, analyze data and results, identify issues and trends, and provide recommendations that will impact and drive the overall performance of the regional operation. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Responsible for the financial analysis and metrics reporting strategy for regional operations. Develop, modify and maintain data tools to identify operational issues and trends and support regional operation decision making. Identifies and assesses operational trends and opportunities through financial and data analysis and recommends next steps to executive team: Provides data-based analysis and insights to support clinical opportunities for expense controls (labor, capital expenditures, repair/maintenance costs, etc.) and trends associated with low performing clinical programs. Develops and maintains financial models that support the assessment and underlying valuation of operational opportunities (labor, expenditures, etc.) Develops comprehensive analytical summaries highlighting recommendations for next steps in order to move opportunities through the internal executive approval process Prepares key analysis and materials for JV partners, Operations, and executive team: Utilizes insurance operations tracking reports to provide data-based analysis/materials for Partnership meeting packets Develops and distributes weekly/monthly reporting packages for patient no show and missed treatments, weekly purchasing trackers, insurance operations reports, and human resource reports as applicable Participates in ad hoc strategic projects Collaborates with various leadership teams to determine operational trends and opportunities. Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization. Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures. Regular and reliable attendance is required for the job.
    $60k-92k yearly est. 1d ago
  • Clinical Specialist

    U.S. Renal Care, Inc. 4.7company rating

    Remote

    The Clinical Specialist (CS) is responsible for positively impacting regulatory standards and clinical outcomes of clinics in an assigned geographic region. The CS is also responsible for the training of new employees and current clinical staff. The CS will also be responsible for conducting in-services and review classes, ensuring that the clinics have properly trained staff that meet regulatory standards and provide quality patient care. The CS reports directly to the next level of clinical management which may be the Director of Clinical Operations or Vice President of Clinical Operations/Services, depending on the region/demographics or responsibilities. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. GROWTH · Responsible for overseeing overall clinical operation of assigned clinics from regulatory and growth perspective in accordance with Company goals. · Assist in clinical operational development and transition of new or acquired clinic(s) as needed or requested. · Assess and integrate clinical policy and regulatory requirements in acquired clinic(s). · Demonstrate effective use of company resources, i.e. supplies, safety and risk reduction, and best support methodologies. · Work with Administrators and regional management toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives. · Perform duties as assigned to meet the patient care or operational needs of assigned clinics. OUTCOMES · Assist with developing, implementing and monitoring of quality of care processes for program regulatory compliance in accordance with Company goals. · Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations. · Assist with developing, implementing, and improving quality and productivity goals and measures. · Work with Administrators and regional management to ensure optimal patient care and regulatory compliance. · Remain current with dialysis industry and technology. · Assist with program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics. OPERATIONAL READINESS OPERATIONAL READINESS (cont.) · Knowledge of and remain current with federal, state, local laws and regulations. · Assure that assigned clinics are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies by conducting internal clinical reviews. · Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. · Assist Administrators and regional management with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys. · Provide follow up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & state specific). · Assure compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes. · Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards. · Assist with developing, implementing and monitoring of clinical, education and QAPI policies. · May assist with policy/procedure revisions and dissemination of new and revised policies. · Know and understand the function and safe operation of water treatment equipment and related mechanical and electrical systems. · Be familiar with all emergency equipment and emergency operational procedures. · Use appropriate safety measures including personal protective equipment as necessary. · Be familiar with OSHA regulations. PARTNERSHIPS · Understand, lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives. · Communicate with clinical operations management and regional management on a consistent basis regarding the status of each clinic in the region. · Communicate completion status of Plans of Correction for internal and external surveys to Administrators, regional management and clinical operations management. · Maintain collaborative working relationship with Administrator(s) and regional management. Partner with Administrator(s) and regional management to ensure clinic needs are met. · Maintain a positive/collaborative relationship with physicians, state agencies and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or concerns. STAFF DEVELOPMENT/ RETENTION · Ensure all clinical staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Orient and mentor Administrators in the QAPI process, outcomes, education programs and operational readiness in accordance with USRC practices. · Review IntraLearn assignments and compliance reports; communicate results to facility management as needed. · Coordinate and conduct PCT certification review programs, CPR certification training (if required), and ongoing mandatory continuing education. · Perform clinical education of new hires as needed or requested. · Provide clinic based in-service programs as needed or requested. · Coordinate and conduct charge nurse training and preceptor training programs as directed. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.
    $47k-86k yearly est. 1d ago
  • Coding Quality Reviewer II - CPC CCS - Surgical Abstract Coding Experience Required - Remote

    Northeast Georgia Health System 4.8company rating

    Remote

    Job Category: Revenue Cycle Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. The Coding Quality Reviewer II is responsible for performing quality analysis of coded medical records, documenting the analysis, summarizing the metrics and reporting quality statistics to management. Responsible for complex multi-specialty coding to include but not limited to: Neurosurgery, UI, Neurology, Critical Care, hospitalists, surgical and others as defined. The Coding Quality Reviewer II is also responsible for communicating identified issues to coding staff and management, as well as reviewing and correcting coding issues from the EMR and PMS systems. In addition, the Coding Quality Reviewer II may be called upon to provide education to staff and clients, prepare coding audits for physician education, and/or coding charts as business needs dictate. The Coding Quality Reviewer II is responsible for providing and ensuring accurate, complete and timely coding of professional services to include all surgical and inpatient services. All coding staff must ensure accuracy and compliance with regulatory standards. Coding Quality Reviewer II is also responsible for performing audits in accordance with NGPG's annual Compliance Work Plan and preparing written and oral communications to the Coding Compliance Manager. Minimum Job Qualifications Licensure or other certifications: CPC and/or CCS-P Coding Certification required Educational Requirements: High School Diploma or GED Minimum Experience: Three (3) years experience coding Multi-Specialty records required. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Extensive knowledge of ICD-9, CPT, HCPCS coding, medical terminology, federal and state regulatory guidelines and third party payor requirements required Accuracy and attention to detail imperative Ability to interact well with others at all levels with a flexible, energetic, proactive and positive style In-depth knowledge of Optimal coding policy and procedures Highly skilled proficient with Microsoft Office products Ability to communicate (both verbally and written) technical coding information to both technical and non-technical audiences Ability to organize data and provide detailed reporting Ability to prepare presentations and present to large or small audiences Must be highly motivated, detail oriented individual Excellent written and oral communication skills Problem solving and analytical skills Ability to be a self starter/work independently and as a team player Ability to travel to NGHS/NGPG sites as needed Essential Tasks and Responsibilities Perform timely, concurrent quality review of coded medical records. Correct errors identified in the quality process in both EMR and PMS systems. Maintain coding quality statistics and provide detailed reporting to management. Communicate errors to the Posting, Clinicians and AR staff on an individual basis. Communicate to management any problem areas identified in the quality process and steps taken to resolve. Assist with the review and correction of coding errors in the billing process (TM queues). Assist with the review and correction of coding errors in the electronic claims process (clearinghouse on-line errors). Promptly and professionally respond to both verbal and written coding questions from the internal staff and other areas of the company. Review documentation deficiencies for accuracy and communicate identified errors to the coding staff and management. Prepare documentation audits as needed for on-site physician education. Production coding of medical records as per business needs. Adherence to Coding policy and procedures. Review charge slips/cards for completeness (providers are ultimately responsible for codes they assign). Attends Regional and Local sponsored in-services and/or continuing education. Participates in professional development activities and maintains professional affiliations as necessary. Provide and/or validate CPT, ICD-9-CM and HCPCS coding of professional services for outpatient clinics, outreach offices or programs, minor diagnostic procedures, and/or ancillary services. Review charge tickets for missing or inaccurate information. Items reviewed include service and diagnosis codes units of service, modifiers, facility code, place of service, provider billing numbers, etc. Communicate with providers and clinic staff to ensure charge capture of all professional services, supplies, drugs, vaccinations, etc. Monitor reconciliation procedures to ensure all charges are captured and billed in a timely manner. Research and correct claims manager edits in a timely manner by applying coding and carrier specific guidelines while maintaining compliance initiatives. Provide coding coverage to other specialties, departments, divisions, and/or units as required. Attend billing educational sessions to enhance coding knowledge i.e. American Academy of Professional Coders, Professional Medical Coding Curriculum, NGPG Compliance Proficiency training, specialty seminars. Performs other job duties as assigned. Cross trains in other positions as requested. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $51k-78k yearly est. Auto-Apply 60d+ ago
  • Revenue Cycle Systems Support Coordinator

    U.S. Renal Care, Inc. 4.7company rating

    Remote

    USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARY The Revenue Cycle Systems Support Coordinator assists with analyzing, maintaining, and enhancing the performance of revenue cycle systems, the setup and maintenance of external payer portals, ensuring timely access and accurate configurations for the revenue cycle team. This role supports system updates, resolves access issues, and helps streamline workflows, contributing to efficient billing and reimbursement processes. The ideal candidate is an organized and motivated individual with a foundational understanding of healthcare systems and a strong interest in revenue cycle operations. They are comfortable learning new technologies and can follow established procedures to help set up and maintain access to external payer portals. This person communicates well with internal teams, pays close attention to detail, and is eager to support tasks like Medicare and clearinghouse enrollments. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Support the setup and maintenance of external payer portal access for internal teams. Troubleshoot and resolve system issues in a timely manner to minimize disruptions to revenue cycle processes. Collaborate with direct leadership to gather and document system requirements and identify areas for improvement. Assist with Medicare and clearinghouse enrollment processes and documentation. Support payer enrollments for Clearinghouse (Eligibility, claims, remits (EOB/ERA), Payments (EFT/ACH). Maintain and administer access to external payer portals to ensure the revenue cycle team resources to support operational excellence. Assist and maintain Insurance Plan set-ups in Pearl system: payer-specific coding (HCPC, ICD-10, REV, NDC, CONDITION, VALUE, MODIFERS). Assist with maintaining Payer Pricing (quarterly, yearly, contractual). Coordinate with internal departments (e.g., Managed Care, Legal, IT) to gather information for payer-related system updates. Attend relevant webinars and vendor meetings to stay informed on payer system updates and requirements. Assist with IT on processes and special projects related to system configuration. Maintain confidentiality and compliance with HIPAA. Drive USRC Company culture through values and service standards. Ensure outstanding internal and external customer service. Proactively resolve customer service issues with timely communication and follow-up. Recommend process improvements to enhance workflow and productivity. Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures. Regular and reliable attendance is required for the job.
    $42k-65k yearly est. 1d ago
  • Director, Regional HR

    U.S. Renal Care 4.7company rating

    Phoenix, AZ jobs

    The Regional Human Resources Director provides strategic guidance and support to leadership in designated geographic regions regarding best practices on key HR functions including employee relations, affirmative action, employment law compliance, performance management, policy implementation, compensation, succession planning, change management, retention, talent development and conflict resolution. Leads and delivers high quality HR services to all levels of employees. This is a remote position with travel to clinics. Candidates should reside in the Salt Lake City, UT, Denver, CO or Phoenix, AZ area. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Objectively and effectively manage and investigate highly sensitive and complex employee relations issues and provide recommendations for resolution to Leadership. Align HR strategy with business goals; perform as internal consultant to leaders on organizational effectiveness and emerging HR initiatives. Serve as a seasoned change agent with proven ability to drive and influence strong and seasoned business leaders and implement improvements. Build strong working relationships with leadership, management and employees through proactive, thorough and timely response and resolution to all employee relations concerns. Collaborate with and engage with HR subject matter experts including Compensation, Training, Recruiting to execute on strategic plans for assigned business areas. Facilitate meetings, develop and present training programs on HR Related topics as needed. Oversee the performance management process and provide managers with appropriate guidance on documentation, coaching, and performance improvement plans. Provide policy guidance and interpretation of state specific and Federal labor law. Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. May recruit, train, develop, and supervise personnel.
    $73k-112k yearly est. 1d ago
  • Cybersecurity Systems Administrator

    U.S. Renal Care, Inc. 4.7company rating

    Remote

    USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARY U.S. Renal Care is seeking a Cybersecurity Systems Administrator to join the Cybersecurity team. This role will focus on managing and securing centralized systems, supporting AI platforms, and ensuring operational excellence through configuration, auditing, and patching. The ideal candidate will have hands-on experience with security tools and system administration in hybrid environments. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Administer and maintain centralized systems, ensuring optimal performance and security. Manage versioning, upgrades, and patching according to roadmap requirements. Configure and audit systems to meet security standards and operational needs. Support ModelOps and AI platforms, ensuring secure integration and functionality. Oversee user provisioning and access management across environments. Collaborate with cybersecurity teams to implement and maintain security tools. Handle vendor management for system-related services and tools. Troubleshoot and resolve system issues, ensuring minimal downtime and compliance with security protocols. Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization. Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures. Regular and reliable attendance is required for the job.
    $74k-102k yearly est. 1d ago
  • Staff Accountant

    Dialysisclinic 4.7company rating

    Nashville, TN jobs

    Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. The Staff Accountant is responsible for monthly creation of financial statements by verifying information entered in the GL system, reconciling of balance sheets, resolving outstanding items, and manual entry into GL. Schedule: Full-time, five 8-hour shifts (M-F) starting at 7am, CST; this is a remote position Compensation: Pay range starting at $48,000 annually, depending on experience Benefits: Comprehensive medical, dental and vision benefits Life and long-term disability insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance program Wellness program Among others Responsibilities What You Can Expect: Preparation and Entry of Journal Entries Reconciliation of all Balance Sheet Accounts Review of Financial Statements Research and Resolution of any G/L account discrepancies Communicate with accounting personnel (Accounts Payable, Payroll, Accounts Receivable), and clinic personnel to ensure account accuracy. Qualifications Successful Candidates Bring: Excellent communication skills Desire to collaborate Ability to problem solve Education/Training: Associates degree in Accounting Or 2 years relevant experience in General Ledger Bookkeeping DCI's Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! *************** DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: ****************************************************************** ************************************************************************************************* *************************************************************** and ********************************************************************************************************** Security Roles and Responsibilities can be reviewed at: ************************************* Click here to join our talent network
    $48k yearly Auto-Apply 8d ago
  • Patient Contact Center Representative - CSII - Remote in GA only - CPAR Required

    Northeast Georgia Health System 4.8company rating

    Oakwood, GA jobs

    Job Category: Administrative & Clerical Work Shift/Schedule: 8 Hr Afternoon - Evening Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. The Customer Service Representative II is responsible for handling high volumes of inbound and outbound patient billing calls, addressing inquiries and complaints related to professional and facility services. The role requires courteous and efficient communication, accurate documentation, timely issue resolution, and escalation to leadership when needed, while keeping patients informed throughout the process. The Customer Service Representative II is responsible for managing high volumes of inbound and outbound patient billing calls. This role involves explaining insurance responsibilities, communicating denial reasons, and helping patients understand the medical billing process for services rendered. The CSR II resolves billing inquiries and complaints, and ensures accurate documentation of all interactions. Minimum Job Qualifications Licensure or other certifications: GA HMFA Certified Patient Account Representative (CPAR) Certification Educational Requirements: High School Diploma or GED Minimum Experience: Three (3) year minimum medical billing or collection experience. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Solid knowledge of Revenue Cycle functions, including registration, authorization, and insurance billing. Personal computer proficiency to include all programs necessary to perform job duties and ability to toggle between systems efficiently. Excellent listening and problem-solving skills with attention to details. Excellent customer service skills and ability to remain calm and professional in stressful situations. Excellent verbal and written communication skills. Ability to work independently within guidelines. Essential Tasks and Responsibilities Accepts all calls via the ACD (Automated Call Delivery) lines in a manner that keeps wait times to a minimum. Identifies self by name and department, handles call in professional manner, asks if all issues resolved and if anything else may be needed prior to ending call. Reviews accounts thoroughly, verifying balance to be correct. Performs required action to correct balances found to be in error. Refers errors to other departments for assistance only when appropriate. Analyzes all details of account for accuracy and resolves all insurance questions including payment, adjustments and benefits. Researches all patient complaints and inquiries in a timely manner, keeping patient informed of progress when other departments must be consulted. Follows required insurance billing processes Follows all department and NGHS guidelines, policies, and standard work. Remains in good standing with all NGHS policies including those related to attendance, positive attitude and staff development. Maintains an understanding of health insurance and EOB's, collection processes and techniques, and NGHS Financial Assistance Programs . Performs other duties as assigned. Documents the patient account thoroughly and accurately in order to leave sufficient information for any other party reviewing the account for future collection efforts, which may include presentation in court. Ability to thoroughly review and understand all documentation in the NGMC Patient Accounting EMR system. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Occasionally 0-30% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $28k-34k yearly est. Auto-Apply 4d ago
  • Registered Dietitian - CKD

    Fresenius Medical Care North America 4.3company rating

    Waltham, MA jobs

    100% CKD 100% Remote role Willingness to get licensure in multiple states across the United States of America Ability to troubleshoot basic technical and phone system issues, navigate multiple digital platforms, and adapt to changing tools and processes in a virtual environment. Other nutrition management duties as assigned. **PURPOSE AND SCOPE:** Provides nutritional services for the facility's in-center and home patients as applicable in order to maximize the patient's nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare team, supporting the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) activities. Actively participates in process improvement activities that enhance the likelihood that patients will achieve their individualized patient-specific goals as determined by the patient's physician. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** + Assesses patient's knowledge of diet and kidney disease and provides education appropriate to patient's learning needs regarding the relationship of diet and kidney disease and the impact on the treatment process. + Provides patient specific detailed education to patient/family/caregiver regarding nutritional status, adequacy measures and results, fluid status, and all nutrition related lab parameters pertaining to their disease process. + Completes nutritional assessment and participates in the interdisciplinary comprehensive assessments. + Participates with the interdisciplinary team in the development of a written, individualized comprehensive plan of care that specifies the services necessary to address the patient's needs, in accordance with established Federal and, where applicable, state licensure guidelines. + Calculates diet prescription according to standard of practice. + Completes progress notes on all chronic dialysis patients according to established FMCNA guidelines. Maintains complete and accurate documentation of all appropriate information in medical record according to established FMCNA policies and Federal and state regulations. + Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status. + Identifies malnourished patients as well as patients at risk for malnutrition and works collaboratively with interdisciplinary team to identify appropriate interventions, resources or solutions. Reviews each patient's albumin level and body weight at least monthly. Implements plan of care with involvement of patient/family/caregiver. + Monitors adherence and response to nutrition therapy, adjusts therapy as needed to achieve and sustain an effective nutritional status, documents why the patient was unable to achieve the goals and implements the plan of care to address issues impacting the patient's ability to achieve the goals. + Collaborates with the interdisciplinary team on Urea Kinetic Modeling recommendations to achieve the physician's prescription of Kt/V. + Collaborates with the interdisciplinary team on management and recommendations for mineral metabolism and renal bone disease, anemia and iron status, nutritional status, psychosocial status, vascular access, modality, rehabilitation status and sodium/volume control. + Adheres to FMCNA algorithm and medical record policies. + Reports on nutrition QAI results and participates in the interdisciplinary QAI program. + Collaborates and coordinates with team members in provision of Pre-ESRD education as appropriate. + When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates to refer to physician for nutritional supplements, as per disease management agreements. + Reviews nutrition related lab results: + Counsels patient and/or caregiver and formulates appropriate action. + Recommends treatment changes to the interdisciplinary team as appropriate. + Communicates with physician and/or facility staff regarding lab results as appropriate. + Communicates lab results and recommended treatment changes to providers of patient care in nursing facilities (i.e., hospitals, short term and long-term care facilities). + Participates in pertinent staff meetings (i.e., general staff, quality improvement), Care plan meetings, and others as applicable. + Consults with FMS Corporate Dietitian regarding nutrition concerns as needed. + Maintains and improves knowledge and skills for a competent and innovative practice. + Maintains dietetic registration and continuing education hours as specified by American Dietetic Association and state licensure regulations where applicable. + Collaborates with interdisciplinary team, ensuring that all work areas are safe and clean. + Other nutrition management duties as assigned. + Performs other related duties as assigned. **PHYSICAL DEMANDS AND WORKING CONDITIONS** **:** + The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. + Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. + The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. **SUPERVISION:** + None **EDUCATION AND REQUIRED CREDENTIALS** **:** + Registered Dietitian as per Commission on Dietetic Registration + Board Certified Specialist in Renal Nutrition encouraged. + Current state licensure if applicable. **EXPERIENCE AND SKILLS** **:** + Minimum of 1-year professional work experience in clinical nutrition as a Registered Dietitian. + Previous renal experience preferred. + Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making. + Able to perform responsibilities with minimum supervision. + Basic computer skills required. Addendum CKD-CKD - ND Nutrition Services In specified markets will support the Chronic Kidney Disease non dialysis (CKDND) initiatives such as: + Rollouts of CKD programs + Acts as the dedicated CKD counselor on medical nutritional dietary matters + Coordinates with the interdisciplinary care team + Chart as needed + Utilizes the KidneyCare:365 or other approved material to educate as needed + Builds rapport and maintains effective relationships with members and families. + Provides members with care that is comprehensive, and evidence informed. + Other nutrition management duties as assigned. The role will spend part of the time providing individual and group Medical Nutrition Therapy (MNT) counseling to CKD-ND patients using multiple platforms: telephonically, visual video platform, or in person at approved locations upon program leadership request where member privacy can be ensured. CKD and ESRD duties need to be segregated and not performed in the same location. Must have applicable state licensure. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $70,000.00 - $118,000.00 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions - include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. **Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.** **EOE, disability/veterans**
    $70k-118k yearly 6d ago
  • Manager, Security Operations

    U.S. Renal Care, Inc. 4.7company rating

    Remote

    USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARY As a key leader within the Information Security organization, the Security Operations Manager is responsible for overseeing day‑to‑day security operations and ensuring the effective detection, investigation, containment, and remediation of cyber threats impacting the enterprise. This role manages a team of analysts, drives operational readiness, and strengthens the organization's security posture through continuous improvement, technical leadership, and cross‑department collaboration. The Security Operations Manager must be capable of operating independently, demonstrating advanced critical‑thinking skills, strong analytical capabilities, sound judgment under pressure, and the ability to comprehend and address complex technical and organizational challenges without relying solely on predefined checklists or prescriptive workflows. Responsibilities listed below represent the minimum expectations for this role. Additional duties may be assigned as necessary to support business, regulatory, or operational objectives. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Security Operations Leadership Oversee day‑to‑day SOC operations across cloud, on‑premises, endpoint, and application environments. Provide technical direction and operational leadership to SOC analysts. Ensure all security events and incidents are managed consistently, accurately, and in alignment with organizational priorities. Team Management & Development Lead, mentor, and coach SOC analysts to support skill development, analytical capability, and operational maturity. Assist in performance evaluations, guide career progression, and foster a culture of accountability and high performance. Establish expectations for independent analysis, strong reasoning, and effective decision‑making by team members. Incident Response Ownership Direct and coordinate incident response activities, including investigation, containment, and remediation. Provide real‑time guidance to analysts during high‑severity incidents and ensure timely, well‑documented resolution. Serve as an escalation point for complex investigations or ambiguous threat scenarios requiring executive decision‑ Threat Detection, Monitoring & Analysis Evaluate and enhance detection coverage, analytic depth, and SOC visibility. Partner with threat intelligence, engineering, and architecture teams to refine detection logic and improve response capability. Ensure SOC maintains awareness of emerging threats and incorporates relevant intelligence into operations. Cross‑Functional Collaboration Coordinate with IT Infrastructure, Networking, Application, Clinical, and Cybersecurity Architecture teams to support remediation activities. Collaborate closely with Compliance and HR during internal investigations requiring log analysis, evidence gathering, or technical validation. Support audit engagements, including SOC2 and regulatory requirements (e.g., HIPAA, NIST CSF), by providing evidence, insights, and technical expertise. Process, Playbooks & Documentation Develop, maintain, and continuously improve SOC playbooks, incident response procedures, and operational documentation. Identify and eliminate operational bottlenecks, introducing process efficiencies based on experience and analytical insight. Technology Ownership & Optimization Oversee SOC technologies including SIEM, EDR/XDR, SOAR, threat intelligence platforms, and related detection or investigation tooling. Ensure platform configurations, alerting logic, and integrations remain optimized for accuracy, visibility, and speed. Analytics, Reporting & Metrics Track SOC KPIs and operational metrics to effectively communicate security posture, incident volume, and response effectiveness. Deliver concise, executive‑ready reporting on incidents, trends, risks, and opportunities for improvement. AI‑Enablement & Automation Integration Identify opportunities to leverage AI and automation to improve SOC efficiency, reduce manual workload, and strengthen response capability. Explicit leadership of AI‑driven security solutions and responsible AI governance (frameworks, adoption, alignment with ERM/compliance). Partner with engineering teams to integrate automation into investigation and response workflows. On‑Call Requirement & After‑Hours Support Participation in the on‑call rotation as needed by operational needs. Incident response and CSIRT activation may require engagement during evenings, nights, weekends, or holidays. Maintain readiness to support critical and high‑severity incidents requiring immediate leadership involvement. Participation and engagement in tabletop exercises and risk assessments Penetration testing participation (internal/external; cloud/mobile/app) with third-party vendors Cloud security strategy definition and execution (posture management, tenant onboarding, compliance alignment). Authoring enablement documentation for assessments and platform integrations. Additional responsibilities may be assigned as necessary based on evolving technologies, threats, business needs, or regulatory requirements. Upholds management goals of corporation by leading staff in team concepts and promoting a team effort. Maintains effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. Recruits, trains, develops, and supervises personnel. Effectively communicates expectations; accepts accountability and holds others accountable for performance. Regular and reliable attendance is required for the job.
    $44k-85k yearly est. 1d ago
  • .Net Developer

    U.S. Renal Care, Inc. 4.7company rating

    Remote

    USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARY The .Net Developer will be responsible for building and enhancing our in-house applications using C# and VC++, including anything from back-end services to their Front End interfaces. The .Net Developer will primarily be responsible for designing and developing various modules and coordinating with the rest of the team working on different layers of the applications. A commitment to collaborative problem solving, sophisticated design and quality product are essential in this position. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Translate application user stories and use cases into functional application modules Design, build, and maintain efficient, reusable, and reliable C# and VC++ code Ensure the best possible performance, quality, and responsiveness of applications Identify bottlenecks and bugs, and devise solutions to these problems Develop new tools/modules which improve productivity of Clinicians thus improving quality of patient care Enhance various analytics software components enabling better revenue collection Stay plugged into emerging technologies/industry trends and apply them in providing efficient operational software solutions Enhance our current iOS and Android applications, used by our field personnel and physicians, to include new functionalities improving patient care Data Modeling to ensure solutions cover various Business and Operation scenarios
    $77k-101k yearly est. 1d ago
  • Transplant Care Scheduler

    Fresenius Medical Care North America 4.3company rating

    College Park, GA jobs

    + **EPIC proficiency highly preferred** + **Complex scheduling experience highly preferred, preferably in transplant.** PURPOSE AND SCOPE: Associate will assist registered nurses with scheduling and care coordination for patients in the Transplant Care Navigation program (TCN). Duties may include but are not limited to supporting patients in a variety of care coordination activities. Responsibilities involve services provided telephonically, email and texting. Charting, coordination and scheduling of patient appointments. Confirm patient intent and attendance of appointments. Reschedule any missed appointment. Assist registered nurses in obtaining test results. Confirm insurance authorization where appropriate. PRINCIPAL DUTIES AND RESPONSIBILITIES: + Under supervision, utilizesestablished procedures to perform routineassignedtasks. + Completes specific competency skills checklist required for job roles. May vary from transplant center to transplantcenter. + Utilizes critical thinking, time management and detailed knowledge of the Care Navigation Program to facilitate the coordination ofpatientscheduling. + Communicates and coordinates with patient and care partners toensure schedulingattendance. + Communicateany potential issues to supervising Registered Nurse and/or managementstaff. + Documents all activities completed and updates charts within the patients' medical record(s). + Maintains current knowledge of the departmental program software and the Company's clinical informationsystems. + Assists with variousprojectsassigned by direct supervisor. + Learningto use professional concepts.Applycompany policies and procedures to resolve routine issues. + Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. + Buildstable working relationships internally. + Normallyreceivespecific, detailed instructions on all work. + If applicable,referto Lead Scheduleror TCNfor assistance with day-to-day problems that may arise. + Escalates issues to supervisor/manager for resolution, as deemed necessary. + Performs other related duties as assigned. + Participation in and documentation of training as needed for each Transplant Center PHYSICAL DEMANDS AND WORKING CONDITIONS **:** The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + This is a work from home role. + Day-to-day work includes desk and personal computer work and interaction with patients, facility staff and physicians. + The position requires travel between assigned Centersfor training only. Travel to Organizational Meetings may be required. SUPERVISION: + None EDUCATION AND REQUIRED CREDENTIALS: + Associates degree required. + Scheduling trainingpreferred + EPIC proficiency highly preferred EXPERIENCE AND REQUIRED SKILLS **:** + 1 - 2 years' related experience. + At least 1 -year experience in clinical setting preferred. + Ability to communicate and collaborate effectively and professionally with staff, providers, vendors, and patients in a telephonic environment. + Prior remote employee experienceis stronglypreferred. + Ability to multitask and prioritize in a fast-paced environment. + Ability to operate basic office equipment such as telephones and computers. + Advanced interpersonal skills and ability to handle sensitive and confidential situations and retain confidentiality. + Must be capable of clear and timely written/verbal communication with peers, professional staff, providers, and management. + Must have good working knowledge of computer systems with emphasis on Word, Excel, and other programs related to the position. + Must have a HIPPA-compliant workspace in the home withnon-satellite, high-speed internet of more than 20Mbp. **EOE, disability/veterans**
    $23k-50k yearly est. 9d ago
  • Analyst, IT Business Systems

    U.S. Renal Care, Inc. 4.7company rating

    Remote

    The key and primary responsibilities of the IT Business Systems Analyst include: advising and interacting with project end-users and coworkers, documenting and assisting in the system flow, design considerations and implementation of assigned projects according to stakeholder requirements, and QA testing and verification. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Collaborate with various project teams to develop IT project requirements, and document into specifications and mock-ups that can be presented for development. Promote USRC IT initiatives through documentation and communication. Organize and manage assigned tasks to ensure goals are met. Communicate clearly with project teams and departments about project developments. Serve as a positive support contact for IT development and reporting. Research problems and offer solutions or courses of actions to meet specified requirements. Coordinate changing priority requirements for projects, as requested by the project sponsors and stakeholders. Create and maintain project documentation, in alignment with USRC standards and tools. Evaluate potential problems and technical hitches and recommend solutions to resolve issues that could affect project goals and outcomes. Validate and organize testing of new development to confirm desired results before release. Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures. Regular and reliable attendance is required for the job.
    $72k-97k yearly est. 1d ago
  • Senior Project Manager, PMO

    U.S. Renal Care, Inc. 4.7company rating

    Remote

    USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARY As a Senior Project Manager at U.S. Renal Care, you will lead projects from start to finish across various business units. Responsibilities include managing project teams and resources, developing plans, stakeholder communication, risk management, and ensuring quality deliverables. The ideal candidate should have experience with adapting Agile methodologies, managing multiple development projects, and working collaboratively with internal and external teams. Successful candidates must be analytical, solution-oriented, flexible, and engage positively with stakeholders. At U.S. Renal Care, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Ability to manage multiple concurrent projects from concept to completion using agile mindset and methodologies; accountable to drive velocity and quality in delivery. Lead cross-functional project teams including business and technical stakeholders, third party vendors and contracted resources Develop and execute detailed project plans, including scope, timelines, budgets, and risk strategies Clear communication of project plans, status, and critical issues to Leadership, and the project stakeholders Proactively identify and track issues, risks, and dependencies; partner with teams to develop mitigation strategies Develop communication plans and facilitate regular meetings, including Steering Committee meetings Ability to facilitate Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives Effectively communicate expectations; accepts accountability and holds others accountable for performance. Encourage collaboration amongst team members Facilitate the project change request process, implementation planning, and project cutover activities Lead post-project analysis to capture Lessons Learned to guide future projects Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization. Regular and reliable attendance is required for the job.
    $82k-119k yearly est. 1d ago
  • IT Customer Relationship Manager/ Project Manager - Digital Technology Services

    Deaconess Health System 4.8company rating

    Evansville, IN jobs

    Join our Team We are looking for compassionate, caring IT Customer Relationship Manager/ Project Manager to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community. Job Summary Remote work option. Our IT Customer Relationship Management Team is seeking a skilled and experienced IT Customer Relationship Manager with some project management experience to support our Deaconess and affiliate customers. As the IT Customer Relationship Manager, you will be responsible for managing the relationship between the IT department and our customers, ensuring their needs are met and providing excellent customer service. In this role, you will work closely with different organizations and departments to understand their technology requirements, provide guidance and support, and build strong relationships. You will be the primary point of contact for all IT-related items from IT ticket status, issue & optimization request management, project planning and implementation, estimate and Statement of Work creation, and many other critical activities. As an IT Customer Relationship Manager, you will play a critical role in delivering an exceptional customer experience. You will collaborate with cross-functional teams to identify areas for improvement and implement strategies to enhance customer satisfaction. Additionally, you will be responsible for managing customer expectations, setting clear communication channels, and ensuring customer needs are addressed in a timely and efficient manner. This is an excellent opportunity for a customer-oriented individual with a background in IT, project management, and a passion for delivering exceptional customer service. If you have excellent communication skills, strong problem-solving abilities, are detail-oriented and well organized, motivated, and have a track record of building successful customer relationships, we would love to hear from you. Responsibilities * Build and maintain strong relationships with customers to understand their technology needs and provide appropriate solutions * Serve as the primary point of contact for all IT-related issues and requests * Collaborate with cross-functional teams to provide guidance and support in the implementation of technology solutions * Ensure that customer issues/requests are addressed and resolved in a timely and efficient manner * Manage customer expectations and deliver exceptional customer service * Identify areas for improvement in IT services and implement strategies to enhance customer satisfaction * Coordinate and facilitate meetings for evaluating optimization and project requests; including defining agenda, documenting minutes, and tracking action items * Develop pricing estimates and statement of works with defined scope, budget, and timeline * Plan, execute, and finalize some projects with project team and stakeholders * Develop status reports/dashboards and present updates to customers routinely Qualifications * Bachelors' Degree in CIS/CS, Healthcare Informatics, Health Information Management, or Equivalent Education preferred * Proven experience in a customer-facing IT role * Prior IT project management experience preferred * Previous experience or knowledge of Epic or an electronic medical record system preferred
    $82k-110k yearly est. 15d ago
  • Registered Nurse RN - Clinical Documentation Specialist - CDIP CCDS Required - Mon - Fri Day - 100% Remote

    Northeast Georgia Health System 4.8company rating

    Remote

    Job Category: Nursing - Registered Nurse Work Shift/Schedule: Varies Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. Responsible for improving the overall quality and completeness of clinical documentation. Facilitates modifications to clinical documentation through extensive interaction with Physicians, Nursing staff, other patient caregivers, and medical records coding staff to ensure that appropriate reimbursement is received for the level of service rendered to all patients with a DRG based payer (Medicare, Blue Cross, other payors as determined by CDI departmental goals). Ensures the accuracy and completeness of clinical information used for measuring and reporting Physician and medical center outcomes. Educates all members of the patient care team on an ongoing basis. Minimum Job Qualifications Licensure or other certifications: Current RN Licensure in the State of Georgia. Educational Requirements: Associates Degree Minimum Experience: Five (5) years in the practice of professional nursing. Other: Preferred Job Qualifications Preferred Licensure or other certifications: CCDS or CDIP Preferred Educational Requirements: Bachelor's Degree in Nursing. Additional education in Finance, Healthcare regulations and diagnoses-procedure coding. Preferred Experience: Experience in Healthcare Utilization and Revenue Management. Other: Job Specific and Unique Knowledge, Skills and Abilities Demonstrates aptitude in critical care or medical-surgical nursing Must demonstrate excellent observation skills, analytical thinking, problem-solving abilities, and excellent written and verbal communication by organizing work priorities and following standard of work Working knowledge of DRG coding optimization strategies and clinical documentation requirements are helpful Demonstrates interpersonal skills including professionalism practicing positive approaches to the position The position requires computer skills and the ability to be self-directed Familiar with ICD10 coding conventions, anatomy and physiology, medical terminology, MSDRG reimbursement, coding software (preferably 3M 360 Encompass) Leadership skills are required Maintains requirements contained in Remote Agreement or forfeit the opportunity Essential Tasks and Responsibilities Improves the overall quality and completeness of clinical documentation by performing admission / continued stay reviews using the Compliant Documentation Program Management (CDMP) guidelines. Facilitates modifications to clinical documentation to ensure that appropriate severity of the patient is documented and to ensure appropriate reimbursement is received for the level of service rendered to all patients with a DRG based payer (Medicare, Blue Cross and others as determined by CDI program goals) Conducts on-going follow-up reviews to ensure points of clarification have been recorded in the patient's medical record using department standard work to set workflow priority and scheduling.. Works with Physicians concurrently, during the patient's stay, to educate and receive specific documentation pertinent to all requirements in question. Refers questionable quality, patient safety indicators, and utilization concerns to CDI Director, nursing and case management as indicated Writes queries to provide professional clinical inquiry about missing documentation (clinical indicators, diagnoses, or more descriptive) for conversion to codable terms following compliant, non leading format. Monitors the documentation against "core measure" quality indicators and addresses non-compliance documentation with Physicians and other appropriate staff. Interacts on a regular basis with Physician, nursing and case managers to ensure continuity of documentation. Works collaboratively with the coding staff to assign the "working" DRG to contribute for IDT Rounds. Processes all discharges by updating the DRG worksheet to reflect changes in patient status, procedures and/or treatments and concurs with the attending Physician to finalize diagnoses. Maintains a leadership role to ensure specific and compliant documentation is achieved recognizing its use in quality measures and reporting medical center and Physician outcomes. Educates various customer audiences on clinical documentation opportunities, coding, reimbursement and performance methodologies. Ensures documentation is meeting "medical necessity" for specific level of care and that services provided to the patient has a reasonably beneficial effect; refers cases to Utilization Review as indicated. Demonstrates a working knowledge of the DRG system and coding guidelines to facilitate recovery of appropriate payments for services rendered. Utilizes results of DRG analysis to have on-going dialogue with Physicians, nurses, coders, and case managers, to improve overall knowledge and performance. Participates in efforts to contain cost and/or generate revenue. Submits written ideas for reducing cost or adding revenue. Organizes and performs work effectively and efficiently by achieving daily reviews as assigned. Maintains and adjusts schedules to meet team performance and is willing to change workload or assignments as indicated. Meets assigned deadlines and departmental productivity standards. Assists with special projects as needed and all other duties as assigned. Maintains requirements in Remote Agreement in order to retain work from home opportunity. Work collaboratively with CDI team members to complete daily work of the team. Physical Demands Weight Lifted: Up to 30 lbs, Occasionally 0-30% of time Weight Carried: Up to 30 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Frequently 31-65% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $50k-90k yearly est. Auto-Apply 9d ago
  • Trauma Registrar - Trauma Services - Full time Days

    Northeast Georgia Health System 4.8company rating

    Remote

    Job Category: Administrative & Clerical Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Trauma Registrar - Remote Full-Time | 8:30 AM - 5:00 PM EST (with flexibility based on department needs) Northeast Georgia Health System Are you highly detailed, tech-savvy, and passionate about accurate clinical data? Join our Trauma Services team as a Remote Trauma Registrar, where your expertise supports quality improvement, patient care, and trauma program performance across our organization. Why This Role Matters As a Trauma Registrar, you play a vital role in maintaining the Trauma Registry by ensuring timely, precise abstraction and entry of clinical data. Your contributions directly support compliance, trauma outcomes reporting, and state and national trauma initiatives. What You'll Do Identify trauma patients who meet registry inclusion criteria using state guidelines, ICD-10 codes, and clinical documentation. Abstract complex medical records, including demographics, pre-hospital care, diagnoses, procedures, complications, and inpatient details. Assign AIS, ISS, and ICD-10 codes accurately. Enter and validate patient data in the Trauma Registry and ensure accuracy before submission. Complete 80% of trauma records within 60 days of patient discharge. Generate basic reports, charts, and graphs to support trauma program needs. Participate in trauma-related meetings, staff education, and state registry activities. Support performance improvement initiatives and team communication. What You Bring Required Qualifications High School Diploma or GED. Minimum one (1) year of experience with a clinical registry (Trauma, Cardiac, Stroke, Cancer, etc.). At least two (2) years of healthcare experience with strong knowledge of medical terminology, anatomy/physiology, ICD-10 coding, and chart abstraction. Excellent computer proficiency, including: Microsoft Office Word and strong Excel skills Ability to operate standard office equipment Strong attention to detail, accuracy, communication, and time‑management skills. Ability to work independently with minimal supervision. Preferred Qualifications Certified Specialist in Trauma Registry (CSTR)-or willingness to obtain within two years of eligibility. Previous Trauma Registrar experience (strongly preferred). Experience running or creating trauma registry reports and/or demonstrated ability to build charts and graphs in Excel (preferred). Training & Development AAAM Scaling Course and ATS Registry Course (or equivalent) required within the first 12 months. Maintains at least 8 hours of trauma registry-related continuing education annually. We are committed to continuous improvement, teamwork, empathy, and a culture of learning-core competencies that guide every member of our team. Physical Requirements Occasional lifting/carrying up to 20 lbs Frequent computer and keyboarding work Occasional walking, standing, kneeling, or bending Make an Impact with Us If you are detail-oriented, highly computer proficient, and bring prior Trauma Registrar or registry experience, we'd love to meet you. Your work will help strengthen trauma care for our community every single day. Apply today and help advance trauma outcomes-one accurate record at a time. Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $31k-44k yearly est. Auto-Apply 24d ago

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