Operations Manager Interventional Cardiology and Radiology Services Mount Carmel East Hospital
Columbus, OH jobs
*Employment Type:* Full time *Shift:* *Description:* Operations Manager of Interventional/Diagnostic Services serves as the front line leader to plan, organize, staff, direct and insure collaborative multidisciplinary patient care delivery across numerous departments including cardiac cath lab, EP lab, interventional radiology, and prep/recovery nursing.
Functions within the standards, policies, procedures and guidelines of the Organization.
• Works collaboratively with physicians in developing programs and patient care services.
• Coordinates and integrates interdepartmental and intradepartmental services.
• Responsible for total manpower supervision for all personnel in the invasive and diagnostic areas.
• Responsible for financial, supply, equipment control and cost-containment in the diagnostic and interventional services.
• Practices within the scope of current nursing or radiology tech guidelines and approved policies and procedures.
• Maintains confidentiality in all situations involving Mount Carmel Health systems, customers, employees, and stakeholders.Position Purpose:
The Interventional Services Manager functions is responsible for planning, organizing, staffing, directing, and monitoring the operations of assigned sections. Assesses, plans, implements, directs, controls and analyzes all non-physician aspects of Interventional Services operations in conjunction with other Interventional Services Operations Managers and the System Radiology Services Director.
Works in collaboration with other Interventional Services Management staff and Interventional Services Radiologists in aspects of radiology services to achieve strategic and operational objectives of the Mount Carmel Health System Interventional Services.
*What we are looking for:*
* Education: Graduate of an approved Radiology Technology program. B.A. or B.S. degree preferred.
* Licensure / Certification: Registered by the American Registry of Radiologic Technologist (ARRT) required. Valid State of Ohio Radiological License required.
* Experience: Minimum of five years Interventional Services operations management experience required. Practical experience and/or a basic knowledge of the various sub-specialty radiology imaging modalities required.
* Effective Communication Skills
* Possesses excellent business acumen, project management, and problem-solving skills.
* Possesses ability to coach and mentor associates.
* Ensures the professional / technical expertise of associates
*What you will do:*
* Works in collaboration with the System Radiology Director according to ACR and Joint Commission standards
* Managing Performance: Provides coaching, direction, and supervision for cost center(s) staff members with 24-hour accountability for operations. Recruits, develops, counsels, evaluates, and retains staff within appropriate HR policies and guidelines. Ensures work schedules and daily assignments are established.
* Financial Performance: Ensures financial performance and profitability through the development and monitoring of the assigned cost centers operating and capital budgets.
* Participates in professional activities and maintains professional affiliations to keep abreast of trends, changes, regulations, and legislation in the field.
* Analyzes variances from budget on a monthly basis for cost centers, prepares detailed documented reports of such variances and provides justifications/explanations and action plans if appropriate.
* Represents Interventional services areas of responsibility for system-wide and Trinity-wide initiatives.
* Develops, recommends, and implements plans, goals and policies for areas of responsibility for resource management of the department, including budget and allocation of human resources, capital expenditures, physical facilities and supplies. Monitors and evaluates resource utilization and productivity.
*Position Highlights and Benefits:*
* Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
* Retirement savings account with employer match starting on day one.
* Generous paid time off programs.
* Employee recognition programs.
* Tuition/professional development reimbursement starting on day one.
* RN to BSN tuition 100% paid at Mount Carmel's College of Nursing.
* Relocation assistance (geographic and position restrictions apply).
* Employee Referral Rewards program.
* Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!
* Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
*Ministry/Facility Information:*
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Sr Nursing Clinical Operations Director Radiation Oncology Outpatient - Relocation Offered!
Washington, DC jobs
About this Job:
Coordinates and manages clinical care operations business planning program development. Manages daily operations budgets and supervises staff. Develops implements and evaluates patient care practice professional practice strategies services and programs that will distinguish MedStar as a preferred provider of healthcare services. Functions as an interface across departments provider groups and system-wide.
Primary Duties and Responsibilities
Develops and contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality and safety standards. Ensures compliance with hospital/facility policies and procedures and governmental/accreditation regulations.
Assures adequate numbers of competent clinical staff to include ongoing projection and adjustment of staffing needs. Continually assesses the needs of the practice patient population applies knowledge of appropriate roles and scope of practice implements and adjusts staffing and recruits hires and develops clinical and administrative personnel. Advocates for the highest quality patient care and creates a practice environment that is rewarding to the clinical and administrative staff.
Collaborates and coordinates staffing including staffing patterns and implementation of changes to reduce redundancy and maximize efficiency. Participates in the development and implementation of manpower plans and associated strategy including recruitment and retention. May interview hire develop performance evaluation standards and objectives and evaluate the performance of staff disciplines and terminates as required. Assigns duties and responsibilities in conjunction with physician leaders. Ensures training and development of staff approves personnel actions and resolves staff grievances to ensure compliance with Hospital and contractual stipulations. Directly responsible for creating work schedules for all on-site department Radiation Therapists
Serves as lead project manager to drive key clinical and operational initiatives of strategic importance to the service line in such areas as tracking of quality and safety metrics for the hospital and health system maintaining relevant accreditations improving patient experience enhanced data reporting from the EMR etc. Manages priority projects.
Supports Chief of Radiation Oncology Operations in financial planning.
Works collaboratively with associated service lines outside of Radiation Oncology on strategic initiatives and campaigns for Radiation Oncology. As a member of the Radiation Oncology Service Line participates collaboratively with assigned cancer committees.
Works collaboratively with others to organize initiate and coordinate continuous quality improvement activities within areas of responsibility. Collaborates with leaders to optimize standardization of Radiation Oncology practices across the health system where appropriate. Enhance consistency in the care model and patient experience and optimize the use of the Care Path to improve timeliness of care and patient experience. Ensure alignment between local and systemwide Radiation Oncology centers.
Directly oversees all levels of on-site department Radiation Therapists;
Utilizes and promotes performance improvement principles methodologies and tools to effectively lead improvement initiatives and solve operational problems. Partners with external performance improvement resources as appropriate. Responsible for annual Radiation Therapist competency reviews
Evaluates and supports clinical documentation initiatives and billing compliance standards. Ensures technical staff are properly trained on billing procedures and performs audits on a consistent basis. Works with practice leadership to identify opportunities to improve clinical documentation that affects coding and/or revenue cycle performance.
Ensures charges are entered correctly in a timely manner by technical staff (physics dosimetry and radiation therapists) and ensures daily reconciliation of missing charges. Ensures audits of charges entered are done periodically.
Participates in meetings and on committees and represents the department and business unit in community outreach efforts. Participates in multidisciplinary quality and service improvement teams and maintains effective working relationships with other departments.
Minimal Qualifications
Education
Master's degree in Health or Business Administration preferred or
Bachelor's degree in Nursing or Radiation Therapy required
Experience
5-7 years Experience in clinical operations management. required
Licenses and Certifications
RN - Registered Nurse - State Licensure and/or Compact State Licensure Licensed as a registered nurse required or AART Licensed Therapist required
Knowledge Skills and Abilities
Leadership and human resource management skills.
Financial and revenue cycle management and fiscal accountability skills.
Excellent verbal and written communication skills.
Effective planning analysis synthesis and data interpretation skills. Problem solving and decision-making ability.
Proficiency in principles/application of process improvement.
Ability to develop and foster positive relations with physicians/hospital and community.
Basic computer skills.
This position has a hiring range of : USD $120,702.00 - USD $238,222.00 /Yr.
Associate Nurse Manager (RN) - Operating Room OR - ASC - Full Time
Dallas, TX jobs
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.
PRIMARY PURPOSE
Responsible for assisting in the daily management of unit activities including staff supervision and development, planning, budget, quality and facility operations and coordinating patient services to ensure high quality patient care and optimal outcomes.
MINIMUM SPECIFICATIONS
Education
- Bachelor's degree in nursing, preferred.
Experience
- Must have three (3) years of professional nursing experience.
Certification/Registration/Licensure
- Must have current RN license or valid temporary permit with the Texas Board of Nursing or valid Compact RN license
- Must have current healthcare provider BLS for Healthcare Providers certification from one of the following:
American Heart Association
American Red Cross
Military Training Network
- For the following cost centers: 60080, 61300, 61310, 62300, 60690, 61920, 62250, 62180, 61930, 62330, 60240, 60490, 60500, 60550, 61200, 61210, 61250, 62310, 70440, 71010: Must have current Advanced Life Support (ALS) or Advanced Cardiac Life Support (ACLS) certification on hire or placement in role. Certification must be from the following: - American Heart Association - American Red Cross - Military Training Network - For the following cost centers: 63200, 63220, 63210, 61230, 61920, 61930 Must have current Neonatal Resuscitation Program (NRP) OR, Oncology Nursing Society (ONS) Chemotherapy and Immunotherapy certification on hire or placement in the role. Certification for NRP must be from the following: - American Heart Association - American Red Cross - Military Training Network - For the following cost centers: 62300, 60080, 62180: Must have current Pediatric Advanced Life Support (PALS) or Emergency Nursing Pediatric Course (ENPC) certification on hire or placement in the role. Certification must be from the following: - American Heart Association - American Red Cross - Military Training Network - For the following cost centers: 60240, 61250: Must have current Pediatric Advanced Life Support (PALS). Certification must be from the following: - American Heart Association - American Red Cross - Military Training Network - For the following cost centers: 62300, 60080 - Must have current Trauma Nurse Core Course (TNCC) or Advanced Trauma Care for Nurses (ATCN) certification on hire or in the role. - For the following cost centers: 60240, 61250 - Must obtain Advanced Burn Life Support (ABLS) Instructor Certification within 18 months of hire or placement in the role. - For the following cost centers: 62100, 62310 - CNOR Certification Preferred - For the following cost center: 62300 - Must have Certified Emergency Nurse (CEN) or Critical Care Registered Nurse (CCRN) or Certified Med-Surg Nurse Certification or obtain within 24 months of placement into the role. - For the following cost centers: 61920 - Labor & Delivery, 61930 - Labor & Delivery Triage, 60850 - 7A Antepartum - Must have Intermediate Electronic Fetal Monitoring Training Intermediate upon hire or placement in the role. Current incumbents will have until October 1, 2025, to secure the credential and upload it on to PeopleSoft. - For the following cost center: 63000, 63200, 63220, 63210, 61230, 61920, 61930 Must have current NRP certification upon hire or placement in role. Certification must be from one of the following: - American Heart Association - American Red Cross - Military Training Network
Skills or Special Abilities
- Provides care to assigned patient population in accordance with the current State of Texas Nurse Practice Act, established protocols, multidisciplinary plan of care, and clinical area specific standards.
- Must be capable of serving as a clinical resource for staff.
- Must have a working knowledge of assigned department operations including policies, personnel and budget management.
- Must have effective verbal and written communication skills in working with a diverse population of physicians, patients, nursing staff, management and administration.
- Must demonstrate patient centered/patient valued behaviors.
Responsibilities
1. Generic
a. Responsible for assisting in the daily management of unit activities to ensure high quality patient care and optimal outcomes. Develops staff schedules to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Directly supervises time, attendance and patient care activities of assigned Nursing and ancillary staff. Motivates, counsels, guides and evaluates staff. Delegates tasks effectively. Participates in the selection and orientation of new staff. Ensures that assigned employees receive opportunities to further their knowledge. b. Provides patient care, assessing patient needs, planning discharge and arranging support services to ensure effective, high quality patient care. Serves as a clinical role model and educational resource to ensure high quality, effective patient services. c. Maintains and implements knowledge of all Parkland, The Joint Commission and clinical area rules, regulations, policies, procedures, laws and guidelines and ensures that employee activities are in compliance.
d. Identifies and analyzes the design of jobs, work processes and flows in the unit. Implements appropriate changes to improve effectiveness, productivity and efficiency that support the overall goals of the department and Parkland. Tracks and trends survey charts and other data sources and provides periodic reports. Monitors quality management practices on the unit including Nursing Standards and Practices, competencies and accreditation of staff. Collaborates with staff, physicians, administration and risk management to evaluate and improve patient services. e. Responsible for tracking the effectiveness of unit policies and procedures and assisting the Manager in policy development or revision. Develops and evaluates staff activities to promote knowledge of all rules, regulations, policies, procedures, laws and guidelines that impact the unit and ensures compliance. Educates patients and families on rules and regulations and updates procedure manuals. f. Responsible for a collaborative work team to ensure positive working relationships. Communicates effectively with physicians, students, and other departments such as Respiratory Therapy, Pharmacy, Property and Linen Services. Maintains good communication with other hospitals, government or regulatory agencies and community representatives. g. Responsible for effective facility management as measured by cleanliness, proper type, amount and functioning of equipment and overall environmental safety. Oversees timely and effective maintenance of equipment and rooms. h. Assists in developing and administering the annual operating, capital and payroll budget to ensure that the unit has the necessary funds to carry out established goals and objectives. Monitors charges and supplies, initiates orders and supervises capital improvements. i. Assists management in developing annual goals and objectives for the unit that reflect the mission and philosophy of Parkland and meet department goals. j. Serves on multidisciplinary, department and Nursing committees as selected and assigned.
2. JOB ACCOUNTABILITIES - COPC
a. Responsible for assisting in the daily management of unit activities to ensure high quality patient care and optimal outcomes. Develops staff schedules to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Directly supervises time, attendance and patient care activities of assigned Nursing and ancillary staff. Motivates, counsels, guides and evaluates staff. Delegates tasks effectively. Participates in the selection and orientation of new staff. Ensures that assigned employees receive opportunities to further their knowledge. b. Provides patient care, assessing patient needs, planning discharge and arranging support services to ensure effective, high quality patient care. Serves as a clinical role model and educational resource to ensure high quality, effective patient services.
c. Maintains and implements knowledge of all Parkland, The Joint Commission and clinical area rules, regulations, policies, procedures, laws and guidelines and ensures that employee activities are in compliance. d. Identifies and analyzes the design of jobs, work processes and flows in the unit. Modifies approach, communication and interaction to take account of sensory impairments and specific needs of all customers, in particular older adults. Implements appropriate changes to improve effectiveness, productivity and efficiency that support the overall goals of the department and Parkland. Tracks and trends survey, charts and other data sources and provides periodic reports. Monitors quality management practices on the unit including Nursing Standards and Practices, competencies and accreditation of staff. Collaborates with staff, physicians, administration and risk management to evaluate and improve patient services. e. Responsible for tracking the effectiveness of unit policies and procedures and assisting the Manager in policy development or revision. Develops and evaluates staff activities to promote knowledge of all rules, regulations, policies, procedures, laws and guidelines that impact the unit and ensures compliance. Educates patients and families on rules and regulations and updates procedure manuals. f. Responsible for a collaborative work team to ensure positive working relationships. Communicates effectively with physicians, students, and other departments such as Respiratory Therapy, Pharmacy, Property and Linen Services. Maintains good communication with other hospitals, government or regulatory agencies and community representatives.
g. Responsible for effective facility management as measured by cleanliness, proper type, amount and functioning of equipment and overall environmental safety. Oversees timely and effective maintenance of equipment and rooms. h. Assists in developing and administering the annual operating, capital and payroll budget to ensure that the unit has the necessary funds to carry out established goals and objectives. Monitors charges and supplies, initiates orders and supervises capital improvements.
i. Assists management in developing annual goals and objectives for the unit that reflect the mission and philosophy of Parkland and meet department goals. j. Serves on multidisciplinary, department and Nursing committees as selected and assigned.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
Director of Nursing Capacity Management and Throughput (RN) - Relocation Offered!
Washington, DC jobs
The Director of Nursing is a member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for one or more defined units/departments of organized nursing and patient care services. Creates a practice environment that exemplifies the values of patient care and implements a patient and nursing care delivery system which puts the patient first. Recognized as a professional role model who promotes an environment that supports the goals mission vision philosophy and values of the Division of Nursing and MedStar Health. Facilitates the cost-effective utilization of available resources (human material and financial) and ensures a high level of quality of care that is consistent with established standards of nursing practice for the patient populations served. The Director of Nursing assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified units/departments. Directs and coordinates the activities of professional and support personnel within the assigned areas. Coordinates these functions in partnership with the nursing leadership team Medical Staff and leaders of other departments/disciplines and ensures they are performed in accordance with all applicable laws and regulations and MedStar Health and entity's mission vision and values.
Primary Duties and Responsibilities
Creates a professional practice atmosphere and an environment of mentoring and professional development that supports shared/collaborative governance and a high level of associates' satisfaction as evidenced by outcomes data.
Builds trusting and collaborative relationships with members of the inter-professional health care team and leaders of other departments. Creates an environment that values opinion sharing utilizes shared decision-making and enhances associates' engagement and retention.
Establishes and maintains a therapeutic and safe environment of care delivery that supports the framework of professional nursing practice based on evidenced and to achieve optimum patient care outcomes. Demonstrates responsibility for fiscal planning and management of the unit-based budget. Engages in ongoing productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of departmental goals.
Provides clinical leadership through role modeling professional practice behaviors and maintaining role accountabilities at the level of the associates. Integrates ethical standards and SPIRIT values into everyday activities. Supports the achievement of Magnet Recognition or Pathways to Excellence programs as determined by the Entity Chief Nursing Officer and/or Senior Director of Nursing.
Serves as a change agent assisting others in understanding the importance necessity impact and process of change. Collaborates with the Senior Nursing Leadership Team to seek and utilize information to develop implement and manage a budget which supports organizational objectives patient care standards safety high reliability and quality of care.
Hires evaluates coaches mentors promotes counsels disciplines and when necessary terminates associates to achieve behaviors aligned with MedStar's vision mission and values. Develops associates based on their strengths and professional advancement needs. Utilizes approaches and strategies that support the retention engagement and recruitment of associates; optimize patient care outcomes; and sustain the interdisciplinary model of care (IMOC) and its related standards of excellence.
Develops implements and evaluates departmental goals that support the nursing strategic plan in collaboration with the nursing leadership team and other personnel within the department. Delegates certain activities to others within the unit/department as appropriate.
Monitors and analyzes departmental performance data (e.g. nursing sensitive measures) and identifies and participates in performance improvement opportunities. Ensures compliance with unit divisional hospital/facility policies and procedures and governmental and accreditation regulations. Takes corrective action when deficiencies occur.
Creates and supports a patient-centered care environment that fosters optimal patient experience as demonstrated by outcomes data. Communicates with patients' families and significant others and acts as resource for associates in dealing with patient/family issues. Investigates and follows through on customer complaints and concerns.
Ensures that adequate materials supplies and equipment are available in support of optimal care delivery and that cost containment efforts are implemented. Communicates new material and supply needs to materials/supply chain leaders. Participates or engages associates as appropriate in product and equipment selection.
Oversees the development of unit specific orientation preceptor programs and competencies for all personnel within the department. Collaborates with nursing professional development practice innovation and informatics and supports the implementation of new programs. Helps design educational and competency assessment programs to ensure the highest quality care delivery and customer engagement. Provides associates with timely constructive feedback on performance.
Develops standards of performance evaluates performance of associates and conducts performance management planning. Identifies individual development needs and provides appropriate resources to meet needs. Initiates or makes recommendations for personnel actions. Maintains ongoing communication with associates to review programs provide feedback discuss new developments and exchange information.
Engages in unit/department-based activities that enhance cost containment facilitate capacity management and patient flow/throughput and promote efficient care delivery systems. Actively participates in efforts to reduce patient length of stay by collaborating with medical providers and other disciplines to facilitate timely discharge planning.
Participates in hospital/entity or system committees task forces interdisciplinary forums and projects (e.g. serious safety event reviews and performance improvement teams) at the request of Senior Nursing Leadership Team. Promotes a public image of professional nursing excellence and represents the hospital in community outreach efforts as appropriate.
Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature attending related seminars and conferences and maintaining membership in professional nursing associations. Demonstrates accountability for own professional development and advancement.
Assumes administrative responsibilities in absence of the Senior Director of Nursing and provides coverage for other colleagues.
Maintains the ability to provide direct care for a caseload of patients as required.
Minimal Qualifications
Education
Bachelor's degree in Nursing from a nationally accredited program required
Master's degree in Nursing or health related field from a nationally accredited program preferred
Experience
5-7 years of nursing experience required
1-2 years of management and leadership experience preferred
Licenses and Certifications
RN - Registered Nurse - State Licensure and/or Compact State Licensure In the District of Columbia required
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
Additional unit/specialty certifications may vary by department or business unit.
C-EFM - Electronic Fetal Monitoring from the National Certification Corporation (NCC) is required for Perinatal nurses (labor and delivery antepartum antenatal testing) within 12 months from date of hire. New graduate nurses or new to specialty nurses (labor and delivery antepartum antenatal testing) will have 15 months from date of hire to obtain the EFM certification.
Specialty certification from a nationally recognized nursing organization in either his/her clinical specialty or Nursing Administration within 2 years required
Knowledge Skills and Abilities
Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
Verbal and written communication skills.
Basic knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and Excel.
This position has a hiring range of : USD $120,702.00 - USD $238,222.00 /Yr.
Chief Operating Officer
New York, NY jobs
Compensation: $290k- $350k per year
Job Type: Full-time, Monday-Friday
A major New York City health system is seeking a Chief Operating Officer (COO) to partner with and support the Chief Executive Officer. This role provides broad operational oversight, exercises significant independent judgment, and serves as the CEO's primary delegate across areas such as Operations, Facilities, Ancillary Services, Clinical Operations, and Emergency Management.
Key Responsibilities
Leads the development, implementation, and evaluation of programs, policies, procedures, and organizational goals set by the CEO.
Oversees operational functions, ensuring alignment between facility teams and the corporate office.
Maintains full regulatory and accreditation compliance and drives readiness for all inspections.
Recommends procurement of supplies, equipment, and capital needs within approved guidelines.
Advises on construction, renovation, and equipment replacement plans.
Participates in and facilitates interdepartmental and departmental meetings; may assign staff to hospital committees.
Supports CEO in building and maintaining relationships with external agencies, regulatory bodies, and professional groups.
Helps maintain management reporting systems that provide timely data for planning and decision-making.
Promotes a culture of accountability by setting performance standards, evaluating staff, and addressing performance issues.
Participates in developing annual operating, expense, and revenue budgets; ensures operations remain within financial parameters.
Reviews budget requests and monitors costs across operational areas.
Serves as Acting CEO in the CEO's absence.
Benefits
Health Insurance Plans
Flexible Spending Account Programs
Management Benefits Fund (MBF)
Tuition Reimbursement
Vacation and Sick Leave
Family & Medical Leave Act (FMLA)
Special Leave of Absence Coverage (SLOAC)
Additional Leave Options
Retirement Savings Plans (NYCERS, VDC, TDA 403B, 457, NYCE IRA)
Additional Savings Plan Options
Transit Benefits
Municipal Credit Union (MCU) Membership
Qualifications
Six (6) years of senior-level experience in business administration, public administration, or hospital administration; or direct responsibility for major hospital operations with exposure to community healthcare needs.
Extensive knowledge of hospital operations, administration, and regulatory requirements.
Master's Degree in Hospital Administration, Business Administration, Public Health, Healthcare Management, Medical Administration, or a related field.
System Perioperative Sr Director of Nursing Excellence - Relocation Offered!
Columbia, MD jobs
About this Job:
Perioperative System Senior Nursing Director Nursing Excellence (SND-NE) is responsible for leading and advancing nursing practice across MedStar Health and ensuring the consistent delivery of high-qualitypatient-centered care. This role oversees the development and implementation of evidence-based nursing practice standards policies and strategies in alignment with the MedStar Health Nursing Professional Practice Model and Nursing Strategic Plan. The SND-NE works closely with system and entity nursing and interdisciplinary leaders to create and sustain a culture of excellence innovation safety and continuous improvement of clinical processes and patient outcomes. The SND-NE provides executive leadership for one or more system collaborative governance councils subspecialty nursing practice councils nurse champion programs nursing and Interdisciplinary committees or initiatives clinical teams and supports achievement of nursing recognition program designations across the health system. Reports directly to the MSH Vice President of Nursing Excellence. Develops collaborative relationships with all disciplines and serves as a role model to promote the mission vision SPIRIT values and philosophy of MedStar Health Nursing. May assume leadership responsibility and accountability for general or focused nursing excellence programs such as nursing recognition programs (i.e. Magnet and Pathways to Excellence) or specialty-based nursing services (e.g. perioperative service line ambulatory services women and infants services oncology services).
Primary Duties and Responsibilities
Collaborates with executive and nursing leadership to develop and integrate nursing excellence into the organization's strategic goals and care models while upholding regulatory and accreditation standards.
Integrates and displays all elements of the nursing excellence professional practice role: clinical practice consultation collaboration leadership education and program evaluation.
Provides leadership guidance and mentorship to nursing leaders fostering a spirit of inquiry nursing excellence and performance improvement.
Serves as a key member of the MedStar health system's nursing leadership team representing nursing excellence in strategic discussions initiatives and decisions. Develops system-wide nursing policies procedures and clinical guidelines to ensure consistency in care delivery and latest evidence.
Ensures that nursing care is delivered according to the highest clinical standards promoting evidence-based practice across all entities.
Monitors and evaluates nursing performance metrics to drive improvements in patient outcomes safety and satisfaction; interacts with entity-based directors of nursing practice and other leaders within and outside of nursing to improve lagging metrics.
Leads the development and implementation of system-wide interdisciplinary initiatives that support innovation in care delivery and strategic priorities Leads system-wide nursing initiatives focused on optimizing patient care improving operational efficiency reducing costs and identifying innovations in nursing practice.
Leads efforts to achieve and maintain Magnet Pathway to Excellence NICHE designation and/or other nursing recognition efforts (i.e. Daisy Beacon Lantern Prism) across the MedStar health system.
Collaborates with quality and patient safety teams to identify areas for improvement and lead or co-lead interdisciplinary initiatives that enhance patient care and nursing outcomes.
Promotes nursing research evidence-based practice projects presentations and publication opportunities supporting a scholarly approach to nursing excellence.
Identifies and implement innovative care models workflows and technologies that enhance nursing practice and improve patient outcomes.
Promotes a culture of continuous improvement encouraging nursing clinicians and leaders to engage in council/committee work evidence-based practice activities performance improvement projects and share best practices across the system.
Builds strong partnerships with system nursing leaders entity nursing leaders providers and interdisciplinary teams across the health system to foster collaboration and improve patient care. Engages with system quality regulatory and safety specialists to ensure that the health system remains compliant with nursing standards and best practices.
Serves as a liaison between nursing and other departments promoting effective communication and teamwork to address challenges and enhance care delivery.
Provides clinical and executive oversight of specialty nursing teams (e.g. wound nurses vascular access nurses) and committees (e.g. falls champion program and interdisciplinary taskforce nursing practice collaborative governance council).
Represents the health system at conferences professional organizations and public forums showcasing nursing excellence initiatives and achievements.
Minimal Qualifications
Education
Master's degree in nursing from a nationally accredited nursing program. required
Doctor of Nursing Practice degree PhD degree in Nursing or Advanced Nursing Practice degree/certificate from an accredited program is preferred. preferred
Completion of MSH Nursing Leadership Development Program or comparable program required. preferred
Experience
8-10 years progressive nursing leadership experience with at least 5 years of clinical experience in a health system required
Perioperative experience minimum 5-7 years required in OR or Pacu-Preop.
Licenses and Certifications
RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia and Maryland. Upon Hire required and
National certification in a recognized clinical or leadership specialty within 1 Year required
Knowledge Skills and Abilities
Recent demonstrated expertise locating appraising synthesizing and applying evidence to support nursing practice and interdisciplinary activities as well as leading councils committees and performance improvement initiatives.
Excellent problem-solving skills and ability to exercise independent judgment business acumen and leadership skills. Strong verbal and written communication skills with ability to effectively interact with all levels of associates internal departments and external agencies. Strong background in nursing evidence-based practice clinical innovation quality and safety improvement. Experience working in a health system environment with the ability to lead across diverse teams and facilities. Magnet and/or Pathway to Excellence experience preferred.
Working knowledge of various computer software applications. Identifying and resolving complex problems and interprofessional conflict developing innovative solutions searching appraising and synthesizing literature connecting with professional organizations through meetings or listservs and assembling extensive cross-functional knowledge of the various MedStar Health entities.
Work assignments are generated via system hospital departmental specialty committee or nursing council goals; contemporary clinical safety or product issues; or developing or updating evidence-based clinical practice guidelines. All work outputs require exquisite attention to detail application of clinical judgment and interpretation or creation of policies procedures and developing appropriate courses of action. Regular travel to health system facilities is required to support local nursing teams and initiatives.
This position has a hiring range of : USD $142,064.00 - USD $287,996.00 /Yr.
Director of Healthcare Staffing Operations
Sioux City, IA jobs
Director of Healthcare Staffing Operations (Hybrid - 1 Day/Week in Sioux City)
Prime Physicians - North Sioux City, South Dakota, United States
Prime Physicians is seeking a Director of Healthcare Staffing Operations to lead end-to-end operations across our healthcare staffing and services programs. This is a hybrid role requiring on-site presence in Sioux City one (1) day per week, with the remaining work performed remotely.
The ideal candidate brings deep agency-side experience, operational rigor, and a builder's mindset to scale multi-state programs-especially those serving federal clients.
Must-Have (Non-Negotiable)
8+ years of experience working at a healthcare staffing firm (agency). No exceptions.
Nice to Have
Registered Nurse (RN) background - preferred but not required
Federal client experience (IHS, VA, DHA, HHS) - preferred but not required
MBA or other master's degree - a plus, not required
Job Overview
You will own day-to-day and strategic operations for our healthcare staffing contracts, ensuring on-time, compliant delivery while driving margin, fill rate, and retention. This role reports to senior leadership and partners closely with Business Development, Finance, and Compliance.
Key Responsibilities
Operational Leadership: Oversee Program Managers and Credentialing teams; set goals, coach, and hold teams accountable to SLAs/KPIs (submittals→interviews→starts, time-to-fill, show rate, retention, gross margin).
Contract Operations: Lead all operations for federal contracts related to healthcare staffing and services; ensure adherence to contract terms, deliverables, reporting cadence, and change orders.
Workforce Delivery: Drive workforce planning, requisition prioritization, and fill strategy across Nursing, Allied, APPs, and Physicians; resolve escalations rapidly.
Credentialing & Compliance: Ensure Joint Commission/CMS compliance, state/federal requirements, background/I-9/E-Verify, immunizations, licenses, certifications; partner with QA on audits.
Process & Systems: Improve SOPs, playbooks, and handoffs across recruiting → credentialing → onboarding → timekeeping/payroll; optimize ATS/CRM usage (Ceipal preferred) and reporting.
Stakeholder Management: Serve as the executive point of contact for client program leads; run QBRs, performance reviews, and corrective action plans.
Financial Discipline: Monitor bill/pay stewardship, pricing, discounts, write-offs; forecast starts, revenue, gross margin; collaborate with Finance.
Risk & Issue Management: Anticipate risks (licensure delays, site onboarding, housing, cancellations) and deploy mitigation plans.
People & Culture: Recruit, develop, and retain high-performing operations talent; reinforce a metrics-driven, ethical, service-oriented culture.
Qualifications
Bachelor's degree required; MBA preferred (or equivalent leadership experience).
Proven success leading multi-team operations in a healthcare staffing agency environment.
Familiarity with federal contract nuances (security, onboarding, reporting) preferred.
Strong command of credentialing/compliance workflows and healthcare licensure dynamics.
Data-driven operator with excellent communication, negotiation, and stakeholder management skills.
Proficiency with ATS/CRM (Ceipal preferred) and productivity/reporting tools.
Location & Travel
Hybrid: Remote role with mandatory on-site presence 1 day per week in Sioux City.
Geographical proximity to Sioux City is a plus but not required.
Additional travel may occur occasionally based on business needs.
Compensation & Benefits
Competitive base salary with leadership bonus eligibility.
Comprehensive benefits (medical/dental/vision), PTO, paid holidays, and 401(k).
Application Instructions
Please send your resume and a short cover letter highlighting:
Your agency-side healthcare staffing leadership experience (years, team sizes, modalities).
Examples of KPI improvements you've led (time-to-fill, starts, retention, GM).
Experience with federal healthcare programs (if applicable).
Senior Director of Medical Operations - Community Health Systems (BOERNE)
Boerne, TX jobs
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Vice President, Associate Chief Medical Officer University Health San Antonio, Texas Shape the Future of Community Health
Overview
University Health, a nationally recognized academic health system, is seeking a transformational physician leader to serve as the Vice President, Associate Chief Medical Officer (VP, ACMO). This executive position offers the opportunity to drive critical clinical initiatives and elevate the quality, safety, and efficiency of care across University Healths Community Hospitals.
Working in close partnership with the Chief Medical Officer and senior leadership, the VP, ACMO will serve as a visible leader who champions the organizations commitment to continuous quality improvement, operational excellence, patient-centered care, and the principles of the Triple Aim-Plus.
Key Responsibilities
Lead clinical quality and safety efforts across University Health Community Hospitals.
Serve as a key liaison to the Medical-Dental Staff on quality, safety, and utilization matters.
Partner with clinical and operational leadership to improve access, efficiency, and patient satisfaction.
Provide strategic guidance on accreditation, compliance, resource utilization, and Epic optimization.
Collaborate with internal stakeholders and external partners, including academic affiliates and payers, to strengthen performance and community relationships.
Drive data-informed decision-making, clinical documentation improvement, and new program development.
Qualifications
Medical degree from an accredited institution and current board certification by the American Board of Medical Specialties.
Active, unrestricted Texas medical license and valid DEA/DPS registration.
At least 10 years of direct patient care experience, with a minimum of 5 years in progressive leadership roles within hospitals or physician organizations.
Preferred: Masters degree in medical management, business administration, or public health.
Demonstrated success in hospital quality, safety, outcomes improvement, accreditation, and clinical leadership.
Prior experience in public hospitals, integrated health systems, or academic health centers is highly desirable.
Why University Health
As one of the largest and most respected public health systems in Texas, University Health offers a dynamic, mission-driven environment committed to improving the health of our diverse community. We provide innovative care, cutting-edge research opportunities, and a collaborative culture that empowers leadership at all levels. xevrcyc
Join Us
If youre a forward-thinking physician executive looking to make a meaningful impact, we invite you to apply and lead the next chapter of excellence at University Health.
Senior Director of Community Operations
Columbia, SC jobs
Presbyterian Communities of South Carolina, a state-wide ministry dedicated to enriching the lives of seniors since 1958, is a trusted not-for-profit leader in the senior living. With six Life Plan Communities across the state, we have established ourselves as a trusted name in providing exceptional care. We are thrilled to announce a new career opportunity within our Management Services Office. We are seeking a highly motivated and experienced Senior Director of Community Operations to join our team. In this role, you will support the Executive Director across our communities. Acting as a vital link between community leadership and central operations, you will play a critical role in maintaining high standards of care and organization success.
Responsibilities include but not limited to:
Supervise and guide Executive Directors across all PCSC campuses, ensuring leadership excellence and operational alignment with our mission and values
Conduct regular site visits to assess performance, compliance, and community needs
Champion the use of operational tools i.e. (Time and Attendance, Electronic Health Record, Medical Supply, HRIS) and other operational systems to track performance to monitor labor, expenses, and resident service
Support on-site recovery and stabilization after emergencies, leadership changes, or service disruptions
Maintain CRCFA, SNF and NHA license
Support The Executive Director with staffing plans and workforce optimization strategies
Collaborate in annual budgeting processes to ensure alignment with organizational goals
Coordinate vendor relationships, ensuring adherence to corporate standards and negotiated pricing
Partner with Director of Clinical Operations to ensure survey readiness and regulatory compliance
What You Bring:
Bachelor's degree required; Master's degree preferred (Healthcare Administration, Business, or related field)
Six or more years of progressive leadership experience in senior living, long-term care, or related healthcare operations, including oversight of multi-site operations
Unencumbered CRCFA and NHA license
Strong knowledge of state and federal regulations governing Life Plan communities
Proven ability to lead and mentor operational teams
Excellent communication, analytical, and problem-solving skills
Willingness to travel to communities as needed
Benefits
We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. This includes competitive paid time off, medical, dental, and vision coverage, a 403(b) retirement plan with employer matching, and opportunities for professional growth and leadership development.
Apply today by sending your resume and cover letter to *********************** by November 21st, 2025.
Join a team dedicated to enriching the lives of seniors of all faiths through Service, Excellence, Relationship, Teamwork, and Stewardship. If you are a leader passionate about operational excellence and making a difference, we invite you to apply.
Equal Opportunity Employer
Head of Dialysis Clinical Operations (HONDO)
Hondo, TX jobs
Are you the right candidate for this opportunity Make sure to read the full description below.
University Healthis one of the largest employers in San Antonio. We are a nationally recognized teaching hospital and consistently recognized as a leader in advanced treatment options, new technologies and clinical research.At University Health, our mission is to improve the good health of the community through high-quality compassionate patient care, innovation, education and discovery.
We are currently looking for a Directorof Clinical Servicesto join our Dialysis team. This is an exciting opportunity to join a company with a reputation for exceptional service and patient care.
We are committed to providing our employees with an array of medical, dental, and vision packages to support the needs of their families. Some of the wonderful benefits we offer include:
Generous benefits packages
Flexible hours and paid personal leave
Pet insurance
We are ranked as one of the best hospitals in South Texas
General Responsibilities:
Provides clinical direction and supervision for the University Health'sinpatient and outpatient dialysis program.
Qualifications:
Ideal candidate will have 3 years of both inpatient and outpatient experience.
Current RN license in the State of Texas.
Bachelors degree required; Master's degree in Nursing is preferred.
Two years experience as the clinical nurse supervisor/charge nurse/administrator and /or director of a free standing or hospital dialysis unit is required.
Three or more years as the administrator/director of a multi-system dialysis, operation is preferred.
We promptly review all applications on a daily basis andhighly qualified candidates will be contacted directly for an interview. xevrcyc We are actively interviewing so apply today!
Director of Operations
Bartow, FL jobs
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Director Operations - Bartow Regional Medical Center Summary:
Director of Operations is responsible for non-clinical support areas and assigned clinical areas.
Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract).
Administrative responsibilities include taking administrative call.
Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care.
Minimum Qualifications:
Required Experience:
Minimum 3 years of formal healthcare operations management experience
Must have construction project management experience
Required Education:
Required: Bachelors Degree - Related Field
Preferred: Masters Degree - Related Field
Benefits:
BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!
Equal Opportunity Employer Veterans/Disabled
Regional Director of Operations - Broward & Palm Beach
Pembroke Pines, FL jobs
Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.
Scope & Focus
Scope: Multi-site management (5-15+ care centers or service lines)
Focus Areas: Operational standardization, performance management, growth enablement, and people leadership
Reports To: Vice President of Operations
Direct Reports: Practice Managers, Supervisors, and select administrative leaders
Key Responsibilities
Operational & Financial Performance
Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives.
Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses.
Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities.
Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team.
Conduct monthly site audits for compliance, facility standards, and patient safety readiness.
Leadership & People Development
Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness.
Establish clear management rhythms:
Daily: Site-level huddles driven by Practice Managers
Weekly: Regional review meetings focused on performance metrics and issue resolution
Monthly: Regional scorecard reviews with VP of Operations
Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives.
Physician Relationship Management
Serve as primary liaison between operational leadership and physicians.
Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers.
Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers.
Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards.
Strategic Execution & Growth
Lead operational rollout of new services, technologies, and acquisitions within assigned region.
Partner with Business Development on due diligence, onboarding, and implementation phases of new practices.
Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption.
Compliance, Risk & Quality
Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up.
Enforce safety, facility, and quality standards through structured checklists and site visit programs.
Lead remediation of audit findings and maintain readiness for internal or external inspections.
MSO & Cross-Functional Collaboration
Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations).
Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.).
Cascade enterprise communications and ensure field readiness for new initiatives.
Key Skills & Competencies
Category
Competencies
Driving Results
Accountability, prioritization, decision-making, problem-solving
Operational Leadership
Workflow design, resource allocation, data interpretation, standardization
Interpersonal
Relationship building, communication, conflict resolution, negotiation
Change Leadership
Adaptability, implementation discipline, continuous improvement mindset
Cultural Leadership
Modeling values, fostering engagement, developing people
Qualifications
• Bachelor's Degree required; Master's preferred.
• 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).
• Proven record of operational performance improvement and leadership of multi-location teams.
• Strong analytical, communication, and organizational skills.
Clinic Operations Manager - Nursing (BOERNE)
Boerne, TX jobs
/RESPONSIBILITIES
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Provides general clinic management and supervision of assigned staff in the designated clinic setting.Ensures efficient, appropriate therapeutic health care is administered to clinic patients.Supports and maintains the University Health policies, protocols, values and guest relations.
EDUCATION/EXPERIENCE
Bachelors Degree in Nursing is required (Magnet). Three years clinical or hospital nursing with two years of supervisory/charge experience in nursing preferred.
LICENSURE
Current RN licensure in the State of Texas.Certification in specialty is preferred. xevrcyc ACLS and BLS required.
Clinic Operations Manager (BOERNE)
Boerne, TX jobs
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
/RESPONSIBILITIES
Provides general clinic management and supervision of assigned staff in the designated clinic setting. Ensures efficient, appropriate therapeutic health care is administered to clinic patients. Supports and maintains University Healths policies, protocols, values and guest relations.
EDUCATION/EXPERIENCE
Bachelors Degree in Nursing is required (Magnet). Three years clinical or hospital nursing with two years of supervisory/charge experience in nursing preferred.
LICENSURE
Current RN licensure in the State of Texas. xevrcyc Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Laboratory Operations Manager
Torrance, CA jobs
OPEN Healthcare is an advanced laboratory committed to enhancing the quality of life for our patients. Our laboratory is equipped with state-of-the-art technology, aiming to deliver sustained quality of services. At OPEN Healthcare, we provide high-quality, reliable, and affordable laboratory and diagnostic services, ensuring accurate and rapid test results. Our extensive test menu designed to meet your health and wellness needs. OPEN Healthcare specializes in esoteric clinical tests including allergy, molecular testing, and other custom assays with mass spectrometry. Learn more about OPEH Healthcare at **************
We are currently seeking a Laboratory Operations Manager to join the Laboratory team. As our Laboratory Operations Manager, you will play a key role in the day-to-day operations of the clinical laboratory, including people management of technical staff, quality control monitoring, and ensuring operational efficiency. This position works under the direction of the Laboratory Director to maintain compliance with regulatory requirements while managing laboratory resources and personnel.
ROLES & RESPONSIBILITIES
Oversee daily laboratory operations, workflow, and staff scheduling to ensure efficient service delivery and timely test turnaround. Follow up with the progress of the send-out tests, and ensuring the proper use and maintenance of laboratory equipment and supplies.
Review and update standard operating procedures (SOPs) and maintain all necessary documentation for accreditation and compliance.
Manage direct reports of technical and support staff, including training, competency assessments, performance evaluations, and corrective actions, while fostering a positive and collaborative work environment.
Monitor and optimize workflow, implement process improvements, and lead continuous quality improvement initiatives.
Manage laboratory supply inventory, equipment maintenance, and vendor relations, including contract negotiations, cost control, and budget monitoring.
Evaluate and implement new testing procedures, methodologies, and technologies.
Analyze the test result data for the lab as a whole. Prepare operational and performance reports, track key metrics, and participate in laboratory leadership meetings. This may include creating ad-hoc reports, managing testing statistics, mapping and integrating codes, and making final testing remarks.
Maintain and troubleshoot the Laboratory Information System (LIS) and ensure compliance with CLIA, CAP, OSHA, HIPAA, and other regulatory standards.
Implement and monitor quality control and assurance programs to meet regulatory standards (e.g., CAP, CLIA, Joint Commission), ensure safety protocols are followed, and address any identified deficiencies. May include proficiency testing, monitoring quality indicators, and supporting regulatory inspections.
Collaborate with physicians, healthcare providers, and other departments to support patient care and client services, including handling customer service issues.
External Stakeholder Management: Serve as a main liaison between the lab and our clients, business partners, including hospital departments, vendors, or auditors.
Act as a resource for technical and administrative issues, helping to resolve complex problems and implementing new technical procedures.
Identify and implement performance improvement projects and contribute to the development and validation of new assays and procedures.
Support both B2B and B2C operations, including coordination of individual specimen/package processing.
Stay up-to-date with all applicable health, safety, and accreditation standards, and participate in audits to ensure ongoing compliance.
Perform other related duties as assigned.
POSITION REQUIREMENTS
Current state licensure where applicable is required. See below for more information.
Must have current certification as a Medical Technologist (MT/MLS) from ASCP or equivalent organization.
Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field is required, with Master's degree preferred.
Minimum of 5 years of CLIA clinical laboratory experience with at least 3 years of experience of managing direct reports in a supervisor role is required.
Must demonstrate thorough knowledge of CLIA regulations, laboratory safety practices, and quality control procedures.
Strong attention to detail.
Strong operational management skills combined with in-depth knowledge of clinical laboratory procedures, and regulatory requirements.
Excellent leadership abilities, strong problem-solving skills, and proficiency with laboratory information systems.
Must be able to work on-site in our Gardena laboratory/office.
LICENSE & CERTIFICATION REQUIREMENTS
Clinical Laboratory Scientist License (Required)
PREFERRED QUALIFICATIONS
Proven experience in a leadership or people management role, with a track record of developing and retaining talent, and building strong, trusting relationships.
Proven experience in managing multiple priorities in a fast-paced environment while maintaining attention to detail and accuracy.
Bilingual fluency in Korean (spoken and written) is preferred, but not required.
SCHEDULE
Full-time from Monday to Friday
Most of laboratory positions may require working in the weekends on a rotating schedule.
PERKS & BENEFITS
Health, Vision, Dental, and Life Insurance.
401(k) retirement savings plan with up to 4% matching
Paid vacation and sick time-off
Paid holidays
Flexible spending account
Open Healthcare offers a competitive salary and benefits package. The reasonable estimated salary for this role ranges from $131,000/yr to $166,000/yr. Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience.
Open Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about our company at **************
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.
Director of People Operations
Plano, TX jobs
A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised
We are searching for an experienced Director of People Operations to join our corporate team headquartered out of our office in Plano, TX.
Position Summary:
The Direcor of People Operations will own benefits administration, multi-state compliance, policy standardization, and core HR operations. This is a high-impact role focused on building scalable processes, ensuring legal compliance, and improving employee experience across the organization.
Responsibilities:
Lead and manage enrollment for medical benefits and 401(k)
Manage leave (FMLA, maternity, etc.)
Standardize tracking and employee education
Update employee handbooks and benefits policies
Complete ACA reporting (1095-C forms)
Own workers' compensation process and documentation
Build and maintain multi-state employment law matrix (non-compete, payout rules, PTO/sick time, etc.)
Respond to DOL inquiries and ensure consistent job descriptions/offer letters
Standardize write-ups, performance documentation, and exit interviews in Paylocity
Automate and maintain accurate org charts
Lead compensation benchmarking and standardize comp change processes
Design and pilot a performance review process with goal setting and tracking
Launch employee satisfaction surveys and standardize the employee complaint/hotline process
Centralize and standardize background checks across all states
Develop consistent interview frameworks and onboarding/offboarding workflows
Education, Skills, Experience:
5+ years of progressive HR experience with deep expertise in benefits and multi-state compliance
Proven track record owning open enrollment, ACA reporting, FMLA administration, and workers' comp.
Song knowledge of federal and state employment laws (U.S.)
Experience with Paylocity or similar HRIS strongly preferred
Exceptional project management skills
Able to drive multiple 30/60/90-day initiatives to completion
Experience building or scaling HR processes in a 200-1,000 employee organization
Excellent written communication (policy writing, employee handbooks, guides)
High attention to detail and commitment to audit-proof documentation
Benefits:
Competitive pay
Yearly bonus
Medical benefits
401(k) with company match
PTO and sick time
Program Director Acute Care Pharmacy Operations - Pharmacy Administrative Services (Irving)
Irving, TX jobs
The Program Director of Acute Care Pharmacy Operations is a leader responsible for coaching, guiding, leading, and mentoring Ministry Directors and Managers of Pharmacy to optimize patient care delivery, pharmacy, and pharmacy practice throughout CHRISTUS Health. The Program Director is focused on pharmacy operations and general oversight of all pharmacy services throughout the organization. They are in alignment with system and regional leadership, supporting the development of vision and direction for quality, evidence-based patient-centered care. The Program Director fosters a decentralized participative management style for pharmacy based on a shared governance approach and encourages innovative leadership at the department level. They recommend or establish interdisciplinary teams supporting pharmaceutical care and patient care services. The Program Director nurtures collaborative pharmacist-physician relationships to provide safe, effective, and efficient patient care while ensuring pharmacists feel empowered to serve as patient representatives/advocates. They recommend changes in resource-allocation, policy, facilities, equipment, and programs in order to achieve the ministrys objectives.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Proficient in living the Mission and Core Values and coach/mentor Ministry pharmacy leaders to optimize performance of pharmacy in each ministry.
Leads implementation of technology solutions across CHRISTUS pharmacy enterprise.
Leads shared governance groups focused on USP compliance, pharmacy automation, and hospital operations.
Ensures pharmacists, technicians, residents receive ongoing training, competency assessment and performance improvement activities to improve patient outcomes.
Coordinates routine operational audits of pharmacy operations, including compliance with system initiatives, regulatory compliance, associate engagement and talent management.
Coordinates with ministry teams for talent acquisition activities, establishment of productivity targets.
Coordinates centralized system for medication order management.
Develops, implements, and maintains labor and non-labor performance improvement standards (Optix).
Coordinate and lead system strategies to manage industry drug shortages, including development of system policies, guidance documents, and tools. Assist with research and coordination of supply chain alternatives (such as development of therapeutic interchanges, conservation strategies, and supply source or contracting alternatives).
Consult and collaborate with stakeholders such as system pharmacists, physicians, nursing, clinical educators, legal counsel and ethics leaders, as appropriate.
Coordinate assistance for any corporate system or process with a component that requires drug therapy expertise. (e.g. EHR builds/alert management, clinical management of the prescription drug benefit for employees, development of policies, documents, tools, or education.)
Establish and preside over a council and/or ad hoc committee(s) of CHRISTUS Health Pharmacy Clinical Managers, or equivalent, to develop, implement, and assess best practices for clinical pharmacy services including coordination of medication collaboratives.
Assume responsibility for ongoing benchmarking related to clinical pharmacy services, including productivity assessment and impact of clinical services on drug costs and medication safety goals.
Provides appropriate drug information services, in-service education, communication, etc. to keep pharmacy, physician and nursing staff aware of important changes in pharmacy policy, procedure or Formulary status. Assist with pharmacy education intiatives and development and/or improvement of the pharmacy service/model.
Participates in committee meetings(s) as determined by System Pharmacy Leadership to support organizational initiatives.
Serves as a preceptor for pharmacy students/residents from local colleges of Pharmacy, pharmacy residents (if applicable), and/or other healthcare professionals in training.
Collaborates with the other System Pharmacy Directors to review and maintain department policies and procedures for pharmacy services; Assists in development and implementation of accrediting agency medication management standards. Facilitate and provide leadership in the maintenance and development of clinical pharmacy initiatives, policies, and protocols.
Collaborates with other System Pharmacy Directors to coordinate ongoing Performance Improvement/medication safety initiatives (including Medication Use Evaluation (MUE); medication incident reports, and adverse drug reactions (ADRs) for reporting to appropriate committees. Participates in departmental and interdisciplinary committees to support the organizations efforts for performance improvement in the areas of patient safety, therapeutic outcomes, and cost savings.
Enhances personal professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars.
Responsible for remaining up-to-date on all Federal, State and local laws, accreditation standards or regulatory agency requirements, which apply to the assigned area of responsibility and ensures compliance with all such laws and regulations.
Will comply with all aspects of the CHRISTUS Health Corporate Compliance Plan to include the immediate reporting of any known or suspected illegal or unethical behaviors, criminal conduct or patient/employee safety violations or issues.
Performs other related duties as assigned.
Job Requirements:
Education/Skills
Doctor of Pharmacy (Pharm.D.) required
Advanced degree, such as an MBA or MHA, preferred
PGY1 Pharmacy Residency required OR significant experience may be considered in lieu of residency
Experience
Experience leading pharmacy teams in a large integrated delivery network required
5 or more years of pharmacy experience required
2 or more years of supervisor role or equivalent practice (Director) required
Proficient experience with Microsoft Suite is required
Knowledge of EHR and associated pharmacy platforms (Epic, BD Pyxis, BD Alaris, Clinical Intervention solutions) required
Broad practice experience preferred
340B experience preferred
Licenses, Registrations, or Certifications
Current pharmacy licensure (good standing) in the state of practice is required
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
Manager, Clinical Operations
Dearborn, MI jobs
Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas.
Essential Functions
Ensures effective organizational strategic results are achieved, working collaboratively with others.
Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes.
Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded.
Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care.
Proactively works with referral sources to meet their needs, which might include flexible hours.
Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints.
Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members.
Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth.
Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training.
Responsible for the professional relationship development with the referral sources in assigned territory.
Ensures implementation of and compliance with regulatory and accreditation standards.
Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements.
Develops staff within assigned areas of responsibility.
Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region.
Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas.
Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values.
Qualifications
Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role.
Current State of Michigan Registered Nurse (RN) license.
Minimum of three (3) years of health care management experience required; five (5) years preferred.
A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred.
Certification in hospice nursing (CHPN) preferred.
Expertise in regulatory requirements and compliance as it pertains to hospice required.
Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days.
Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required.
Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level.
Ability to effectively use technology in support of management and clinical operations.
Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions.
Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.
Must have reliable transportation.
Must be eligible to work in the United States
Regional Director of Operations
Houston, TX jobs
MUST LIVE IN HOUSTON OR DALLAS
Regional Director of Operations - Independent Living
Pegasus Senior Living | Exceptional Base + Lucrative Bonus Structure | Multi-State Leadership Role
Lead with Purpose. Drive Excellence. Empower Teams.
Pegasus Senior Living is seeking a dynamic Regional Director of Operations (RDO) to oversee our portfolio of Independent Living communities. This is a high-impact, visible leadership role responsible for operational excellence, occupancy growth, financial performance, and resident satisfaction across multiple communities.
If you're a proven senior living leader who thrives on mentoring strong Executive Directors, building engaged teams, and driving performance - this is your opportunity to make a lasting mark with one of the industry's most respected names.
Why Pegasus?
At Pegasus, we believe leadership is personal. Our Regional Directors don't just manage communities - they inspire them. You'll have the autonomy to shape outcomes, the support of a collaborative executive team, and the satisfaction of leading communities that truly feel like home.
What You'll Love About This Role:
Highly Lucrative Compensation: Competitive base salary + exceptional quarterly bonus structure tied to performance and portfolio success.
Career Impact: Directly shape the resident experience and operational excellence for multiple Independent Living communities.
Empowered Leadership: Lead and mentor a talented team of Executive Directors and department heads.
Growth Potential: Opportunity to influence strategic direction and company-wide best practices.
Culture of Care: Work for a company that values integrity, empathy, and continuous improvement - for residents and employees alike.
Key Responsibilities
Oversee day-to-day operations, compliance, and performance across multiple Independent Living communities.
Develop and mentor Executive Directors to achieve occupancy, financial, and service excellence goals.
Partner with Sales, Clinical, and Finance teams to ensure communities meet or exceed NOI and budget expectations.
Analyze performance metrics, identify trends, and implement strategic action plans.
Ensure compliance with all state and federal regulations while maintaining a resident-first culture.
Champion Pegasus values through communication, leadership, and accountability.
Qualifications
5+ years of multi-site leadership experience in Senior Living, Hospitality, or Healthcare Operations (Independent Living experience preferred).
Proven success driving census growth, operational excellence, and financial performance.
Exceptional leadership, communication, and strategic planning skills.
Ability to travel regionally and manage priorities across multiple states.
Bachelor's degree in Business, Healthcare Administration, or related field (Master's preferred).
Perks & Benefits
Lucrative Base + Industry-Leading Bonus Program
Comprehensive Health, Dental, and Vision Coverage
401(k) with Employer Match
Generous PTO & Paid Holidays
Leadership Development & Career Growth Opportunities
Travel & Expense Reimbursements
Join Pegasus - Where Leadership Takes Flight
If you're ready to take your operational leadership to the next level with a company that rewards excellence and fosters innovation, we'd love to meet you.
📨 Apply today and take the next step toward an exceptional career with Pegasus Senior Living.
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Pharmacy Operations Manager
Kankakee, IL jobs
The Pharmacy Operations Manager oversees and supports the daily functions of the inpatient pharmacy department. This role is responsible for managing the day-to-day operations of the inpatient pharmacy with responsibilities including, but not limited to workflow, staffing, inventory, regulatory compliance and improvement efforts while fostering collaboration with the interdisciplinary team to contribute to organizational goals.
Working Conditions
Work Schedule:
40 hrs per week (Salary)
Rotating day and evening shift depending on the needs of the department
Rotating weekend call
Essential Duties
Operational Leadership: Supervise daily pharmacy activities and workflow, ensuring efficiency and a patient-centered environment
Team Management: Hire, train, schedule and evaluate pharmacy technicians and support staff, lead staff meetings and performance discussions
Inventory and Procurement: Oversee medication ordering, stock management and inventory control
Compliance and Safety: Develop or update SOPs, maintain adherence to federal, state and accrediting body regulations (USP, 340B Program, Joint Commission, IDPH, DNV, etc). Conduct internal audits and quality initiatives
Financial Oversight: Assist in budgeting, monitor financial performance, manage costs and analyze metrics to guide decision making
Continuous Process Improvement: Drive initiatives such as Lean processes, technology adaptation and service enhancements to streamline operations
Interdisciplinary Collaboration: Represent the pharmacy department on assigned Riverside Medical Center (RMC) committees
Projects as assigned
Staff education and competencies.
Supervises activity in the IV Admixture room and assists as necessary.
Provides proper supervision of technician work.
Verifies all medication orders with a copy of the physician's original order.
Processes or supervises the filling of medication orders and outpatient prescriptions.
Preferred Experience
Inpatient pharmacy experience preferred
Management or leadership experience preferred
Board certification preferred
Leadership, operational planning, inventory control, regulatory compliance, financial acumen, communication and proficiency with pharmacy management systems
Required Licensure/Education
Graduate of an accredited College of Pharmacy
Current and active Illinois Pharmacist License
Employee Health Requirements
Exposure/Sensory Requirements
Exposure to:
Chemicals: Various chemotherapy agents
Video Display Terminals: Average
Blood and Body Fluids: None
TB or Airborne Pathogens: Contact with outpatients filling prescriptions.
Sensory requirements (speech, vision, smell, hearing, touch):
Speech: Needed for communication with physicians and nursing staff.
Vision: Needed to read measured amounts of drugs, assist in proper medication identification.
Smell: N/A
Hearing: Able to consult with physicians and nursing staff.
Touch: Needed for writing, computer entry, filing.
Activity/Lifting Requirements
Percentage of time during the normal workday the employee is required to:
Sit: 30%
Twist: 0%
Stand: 59%
Crawl: 0%
Walk: 10%
Kneel: 0%
Lift: 1%
Drive: 0%
Squat: 0%
Climb: 0%
Bend: 0%
Reach above shoulders: 20
The weight required to be lifted each normal workday according to the continuum described below:
Up to 10 lbs: Frequently
Up to 20 lbs: Occasionally
Up to 35 lbs: Occasionally
Up to 50 lbs: Not Required
Up to 75 lbs: Not Required
Up to 100 lbs: Not Required
Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
Occasional handling of cases of IV solutions.
Entails carrying boxes of 20-30#, distances of up to 50'.
Sometimes lifting up to 4' is required.
Maximum consecutive time (minutes) during the normal workday for each activity:
Sit: 15
Twist: 0
Stand: 60
Crawl: 0
Walk: 20
Kneel: 0
Lift: 2
Drive: 0
Squat: 0
Climb: 0
Bend: 0
Reach above shoulders: 5
Repetitive use of hands (Frequency indicated): Simple grasp Normal weight:< 5# All Day
Pushing &pulling Normal weight: None
Fine Manipulation: Computer keyboard, counting/pouring, measuring
Repetitive use of foot or feet in operating machine control: Occasional operation of foot pedal to operate syringe pump for compounding IV solutions. Very little pressure required.
Environmental Factors & Special Hazards
Environmental Factors (Time Spent):
Inside hours: 8
Outside hours: 0
Temperature: Normal Range
Lighting: Average
Noise levels: Average
Humidity: Normal Range
Atmosphere: None
Special Hazards: Preparing chemotherapy agents
Protective Clothing Required: Special gloves, gown or sleeve protection, mask and possible goggles