Director Of Strategy jobs at Freshdesk - 1679 jobs

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Director of Product Strategy, Operations & Chief of Staff for AI, AEM, and Commerce provides strategic leadership in driving digital transformation and operational excellence. This role partners directly with the Vice President of Product and Strategy to align organizational priorities, orchestrate cross-functional execution, and foster innovation across Adobe's product ecosystem. The ideal candidate combines strategic acumen, operational rigor, and executive presence-acting as both a business strategist and organizational integrator to enable scale, clarity, and impact. Key Responsibilities Strategic Leadership Alignment • Serve as a strategic thought partner to the VP, shaping the vision, priorities, and long-term roadmap across AI, AEM, and Commerce. • Translate business objectives into actionable strategies, ensuring alignment with corporate and product goals. • Prepare executive briefings, strategy presentations, and business reviews for senior leadership. • Partner with senior leaders across functions to ensure decisions are data-informed, coordinated, and aligned. • Manage strategic initiatives, executive communications, and leadership rhythms. • Lead and facilitate key forums including product reviews, quarterly business reviews, and leadership offsites. • Serve as a proxy for the VP in meetings and drive accountability for commitments and follow-ups. • Partner with HR, Finance, and Operations to manage organizational planning, budget cycles, and talent strategies. Product Strategy & Innovation • Lead digital innovation initiatives to enhance product strategy and customer experience across AI, AEM, and Commerce. • Evaluate and integrate emerging technologies, particularly in AI/ML, to advance product capabilities. • Champion ethical AI practices and ensure compliance with industry regulations and standards. Operational Excellence & Performance Management • Drive operational rigor through KPIs, OKRs, and data-driven performance management. • Optimize workflows and resource allocation through process improvement and agile methodologies. • Oversee operational and budgetary processes in partnership with Finance. Organizational Effectiveness & Culture • Foster a culture of innovation, accountability, and continuous improvement. • Identify and address organizational friction points to enhance cross-functional collaboration. Defined Qualifications • 12+ years of progressive experience in product strategy, business operations, or strategic program leadership within global technology or platform organizations. • Demonstrated success partnering directly with executive leadership (VP/SVP/C-suite) to drive strategic alignment, decision-making, and execution. • Proven ability to lead cross-functional initiatives across product, engineering, design, marketing, and GTM functions. • Experience managing leaders and high-performing teams, fostering talent development in fast-paced, matrixed environments. • Deep understanding of AI/ML technologies, digital platforms, and commerce ecosystems with strong business and product acumen. • Track record of driving operational excellence through data-driven decision-making, OKRs, and process improvement. • Exceptional executive presence, communication, and influence-able to simplify complexity and align diverse stakeholders. • Advanced expertise in strategic planning, program management, and change leadership. • High integrity and commitment to ethical and responsible innovation. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $172,400 -- $334,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $231,000 - $334,500 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

A leading financial technology company in Mountain View, California, seeks an experienced pricing strategist with over 15 years of work experience. The role involves developing innovative pricing models and strategies for a suite of products, catering to various business sizes. The ideal candidate has a strong analytical mindset and the ability to influence across the organization. This role offers a competitive compensation package, including potential bonuses and equity rewards. #J-18808-Ljbffr

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to Strategy, Operations, Commerce, AI, Product, Business Operations, Technology, Transportation

A leading data and AI company in San Francisco is seeking a Director for Cloud Cost and Capacity Programs. The role includes leading cross-functional strategies, optimizing cloud efficiencies, and managing costs across platforms. The ideal candidate should have over 12 years of experience in program management and a strong understanding of cloud cost models. This position offers substantial compensation in line with the high demands of the role. #J-18808-Ljbffr

Job Title Director of Sales, Airports & Borders - Americas Summary of the role: We are seeking a Director of Sales, Airports & Borders role to lead the Sales and Account Management areas of the Airports and Borders team in the Americas at Amadeus. In this high-profile role, you'll collaborate with airports, airlines, and government stakeholders to implement Amadeus's advanced solutions that keep the global air transport ecosystem connected and running efficiently. The ideal candidate will have a strong business acumen and will be a strategic thinker who understands the aviation and technology landscape. In this role you'll: Be proficient with functional and industry knowledge in Airports, Borders and/or Airlines IT, recognized as an expert in own area within the organization. Serve as an advisor, coordinate and guide others in resolving complex issues with implications on cross functional business processes and outcomes. Understand the Airports and/or Borders industry drivers, uses financial indicators to measure performance and effectively drives business decisions; recommends solutions/best practices and strategies in own area. Contribute with the planning and organization of an area and to large scale decision-making processes. Work independently, with guidance in only the most complex situations. Provide leadership and direction to other Managers and contributes to a culture of innovation. Specific Accountabilities: Sales Planning - Develop the sales and renewal strategy for geographic sub-region in line with business unit long term planning, working in close collaboration with Account Management and Markets teams. Review and contribute to the regional pipeline and prioritization of opportunities in line with LTP. Review product and solution mix in line with opportunities in the region and recommendations to the organization. Sales Engagement Strategy Qualify opportunities raised by account management in terms of solution fit and revenue potential. Develop and take ownership of the sales strategy, the relationship mapping and the planning for each engagement, with support of account management. Lead large to extra-large deals, independently or supported by Sales Manager. Leadership and strategic thinking to drive the business forward. About the ideal candidate: Education: Major in Business Administration, and/or Systems Technology degree and/or equivalent work experience. 15 years work experience in a similar position. Minimum of 10+ years of experience leading a team Requires experience in Commercial Management, Sales Support, and/ or Legal support experience. Previous experience working with Airports, Airlines and/or Government Authorities Must be able to read/write/speak English, Spanish and/or Portuguese are plus. Understanding of the commercial process, tools and contract environment. Exceptional analytical, problem solving and follow-up skills, ability to handle multiple priorities and adhere to deadlines. Expert level in MS office business applications, experience using Salesforce tool is a plus. Experience with Air Transportation required (airports, airlines and/or border authorities) Ability to travel within the AMERICAS region - 50% and occasionally to Europe. Must be able to work a hybrid working model role Previous experience working in a global matrix organization. Working at Amadeus, you will find: A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. A flexible working model - We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! #LI-AM2024 Diversity & Inclusion Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Amadeus endeavors to make ************************* accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Client Success Leadership & Team Management Lead, coach, and scale a Client Success organization consisting of 4 direct‑report managers and their teams Set clear expectations, success metrics, and accountability across all management layers Drive leadership development, performance management, and succession planning within the team Revenue & KPI Ownership Own and drive performance against key Client Success KPIs, including: Net Revenue Retention (NRR) Customer Churn CSQL (Customer Success Qualified Leads) Renewals Account Relationship Health Forecast renewals and expansion revenue with accuracy and consistency Proactively identify renewal risk and implement mitigation and recovery plans Client Relationships & Executive Engagement Serve as executive sponsor for strategic and high‑value accounts Strengthen senior‑level relationships to ensure long‑term partnerships and customer advocacy Ensure consistent, value‑driven engagement across the entire client journey Cross‑Functional Collaboration Partner closely with Sales, Account Management, Product, and Support to align on client outcomes Support expansion strategy through strong collaboration on CSQL generation and opportunity execution Champion customer feedback internally to influence product roadmap and service improvements Operational Excellence & Scale Establish and optimize Client Success processes, playbooks, and systems Build scalable frameworks for onboarding, adoption, renewals, and expansion Leverage data and reporting to monitor customer health, performance trends, and team effectiveness Qualifications & Experience Required 8-12+ years of experience in Client Success, Account Management, or Customer Experience 3-5+ years of people management experience, including management of managers Demonstrated ownership of NRR, churn reduction, renewals, and expansion revenue Strong executive presence with experience managing senior customer stakeholders Proven ability to align Client Success initiatives with broader revenue goals Preferred Experience in B2B, SaaS, or recurring‑revenue business models Strong partnership experience with Sales and revenue leadership Familiarity with CRM and Client Success platforms (Salesforce, Gainsight, Totango, Catalyst, etc.) Experience scaling Client Success teams in growth‑stage organizations Key Success Indicators Increased Net Revenue Retention and reduced churn Predictable, on‑time renewals with minimized risk Strong CSQL contribution to expansion pipeline Healthy, long‑term customer relationships at the executive level Engaged, high‑performing managers and teams $145,000 + Variable Compensation The above represents the expected base salary range for this job requisition. Ultimately, in determining your base pay, we'll consider your location, experience, and other job-related factors. The compensation model also allows for additional variable compensation, which may be later used to offset any wage advancements. Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: **************************************************************** Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. This position is eligible to be considered for remote hiring anywhere in the USA. #LI-Remote #J-18808-Ljbffr

A leading fintech company based in San Francisco is seeking a Director of Talent to lead their dynamic recruiting team. The ideal candidate will have over 4 years of experience in talent acquisition leadership, with a strong understanding of tech roles and effective hiring strategies. This role includes enhancing the candidate experience and improving recruiting processes, ensuring the company attracts top talent. The position offers a competitive salary ranging from $175,000 to $275,000 per year, along with equity and benefits. #J-18808-Ljbffr

A global sales enablement leader in San Diego is looking for a Director, HRBP (Go to Market) to lead HR initiatives at a global level. The successful candidate will have extensive HR experience and will be responsible for designing programs that foster a positive work environment and enhance employee retention. The role entails guiding leaders on people-related activities, including performance management and compensation. A strategic thinker with experience in Go to Market teams is essential. This position offers a competitive salary range of $160,000-$190,000 USD. #J-18808-Ljbffr

A leading customer experience company is seeking a Senior Director, Global Executive Events & Content Strategy in Menlo Park, California. The candidate will manage global executive events and develop content strategies to enhance brand engagement. This role requires experience in driving customer loyalty and maintaining operational efficiency. The organization offers comprehensive benefits including flexible work schedules, medical insurance, and career development opportunities. #J-18808-Ljbffr

A leading cybersecurity company is seeking an OT Channel Marketing [Director/Manager/Representative] to manage co-marketing programs and partner engagement activities. This role requires strong organizational skills, 8-10 years of marketing experience in Operational Technology, and proficiency in tools like Microsoft Excel. The candidate will be responsible for overseeing events, campaigns, and strategic planning to drive revenue growth. Competitive salary range is $180,000 - $290,000, and employees enjoy a variety of benefits, including insurance and paid holidays. #J-18808-Ljbffr

A leading dermatology company is seeking an Associate Director for Thought Leader Marketing Liaison. This role involves preparing the market for a groundbreaking specialty biologic product by engaging with key opinion leaders and driving marketing strategies. The ideal candidate will have over 7 years of experience in pharmaceutical marketing, preferably in dermatology, and outstanding communication skills. This position is based in the Pacific Northwest, with responsibilities across San Francisco, Sacramento, and Seattle. #J-18808-Ljbffr

A leading dermatology company is seeking an Associate Director for Digital Field Enablement to enhance customer engagement through digital capabilities. The role involves strategic leadership, program execution, and building organizational adoption of innovative tools. Candidates should have a Bachelor's degree, several years in pharma, and strong experience with Veeva systems. The position is based in Boston, MA and offers a competitive salary along with opportunities for growth. #J-18808-Ljbffr

Apply Bachelor's degree in Computer Science or related technical field, or equivalent practical experience. 15 years of experience in engineering, and experience with technical innovation. Experience leading full stack engineering, distributed systems teams, or quality teams. Experience with AI or computer vision technologies. Preferred qualifications: Experience leading teams building and shipping complete end-to-end consumer products with an element of AI/ML as the underlying technology. Experience leading complex projects with multiple partners and stakeholders. Experience establishing "big picture" strategy and providing detailed technical recommendations. Ability to inspire and motivate engineering teams to work together as a cohesive and highly productive unit, demonstrating excellent emotional intelligence. Passion for technology and technical depth to uncover root causes of complex technical problems and provide guidance on solving them. About the job The YouTube Ads' mission is to power the YouTube ecosystem by keeping it free and engaging for users, responsibility rewarding creators and connecting businesses to their unique audiences. The YouTube Ads Creative Optimization (YACO) team drives the mission to effectively connect businesses and users with the best creative technology. We specialize in Creative Automation applications that drive advertiser value with minimal advertiser effort through leveraging AI technologies. This team uniquely grows at the intersection of Ads, YouTube, and Research. As Director of Engineering, you will be responsible for the Creatives for YouTube Ads, including asset acquisition, asset quality evaluation, and asset generation and enhancement utilizing the evolving AI/ML technology. The US base salary range for this full-time position is $294,000-$414,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Responsibilities Partner closely with Product Management leadership to define the outlook and opportunities for media creation and enhancements, especially utilizing AI with a focus on Video. Identify gaps with the current offerings and develop solutions to address them, contributing to YouTube engineering leadership on Ads-wide initiatives. Take responsibility for the overall planning, execution, and success of complex technical projects. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr

Sr. Director, Engineering (Ads): Location: Mountain View, CA The Engineering Leaders at Samsung Ads are experts in their product and architecture. They consistently strive for excellence, focus on critical issues, and solve complex problems. They collaborate closely with technical architects and are dedicated to innovation and turning visions into reality. They maintain strong relationships with product managers and ensure that their teams understand the importance of their work. Additionally, they coordinate across multiple sites worldwide and continuously work to improve communication and productivity. If this sounds like you, please continue reading! In recent years, Samsung has focused on creating services across its devices to complement its leading hardware business while utilizing its strong global distribution network. These services and a vast partner network and proprietary data create significant opportunities for advertising-based monetization. After operating for six years, Samsung Ads has become a highly successful and rapidly growing business. Its ongoing success relies on the products, technologies, and tools the Global Ads & Data Product & Engineering team developed. With a substantial presence in four countries, this fast-paced and complex organization encompasses hundreds of employees working across various product and strategic domains. Our team, Ad Experience, is dedicated to optimizing the user experience when displaying advertisements on Samsung TVs. We drive innovation through the development of diverse ad formats and features, strategically balancing exceptional user experience with maximized business outcomes. We actively leverage artificial intelligence to streamline workflows, enhance optimization efforts, and build cutting-edge tools that open new business streams. As the leader for our Ad Experience, you will oversee multiple teams of software developers across multiple sites responsible for critical products for Samsung Ads. Your role will involve building the world class ads product to optimize ad experience, collaborating with other leads in the other sites, and partnering with senior product and engineering leadership to ensure an effective global product development process. The ideal candidate possesses deep, hands-on knowledge of the ad tech ecosystem, a proven track record of setting and maintaining an extremely high-performance bar, and experience in the full cycle of talent acquisition from recruiting top-tier talent to mentoring and upleveling existing teams. This leader must thrive in a dynamic, fast-paced setting and demonstrate a history of implementing innovative solutions that deliver measurable business impact. This position will report directly to the US Site Lead and will be based in the Mountain View, CA office, with both domestic and international travel.**Role and Responsibilities****Responsibilities:**Your primary responsibilities will include:* Drive the execution of the Product Solutions Roadmap with 95+% on time product release.* Directly support the Ad Experience engineering team with 15 engineers in the US.* Supports the Ad Experience engineering team with 13 engineers in Warsaw, Poland* Cultivate a world-class engineering culture and best practices.* Evolve our technology to meet the business's needs and industry standards.* Collaborate closely with Product Management to facilitate high-impact product delivery.* Interact effectively with architects, site reliability engineers (SREs), and adjacent engineering and R&D teams to build and sustain high-quality and impactful platforms and products.* Engage actively with partnering teams, including in Korea, in a highly complex environment to remove obstacles and pave the way toward successful outcomes.**NECESSARY SKILLS & ATTRIBUTES:*** Proven track record in successfully building and launching digital ad platforms and products.* Demonstrated experience in leading large-scale engineering teams with a structured and deliberate mindset.* Fast pacing and aggressively driving for outcome.* 14+ years of experience in (and passion for) hiring, leading, and developing engineering teams within the Ads space or closely related sectors, with a strong track record of delivering high-quality products at scale.* Computer Science/Engineering BS/MS/PhD or equivalent experience.* Excellent verbal and written communication skills.* Attention to detail and quality; striving for continuous improvements.* Ability to work strategically and tactically (hands-on) as needed, with relative fluidity, little direction, and ambiguity.* General interest and awareness of industry trends and developments in related sectors.* Embracing changes and passionate about driving innovation* Deep advertising technology domain expertise such as SSP/DSP platforms, real-time bidding, ads measurement is required.**Skills and Qualifications****CULTURE FIT:*** Operational Excellence + Systematic problem solving + Structured & considered organizational design + Perpetual & continuous improvement + Seamless collaboration* Individual Scale + Capacity to extend influence wide and deep at the same time + Intuitive ability to make tech choices while balancing short and long-term considerations* Team Leadership + Set high standards leading by example + Transparent and accountable + Humble yet confident + Ambitious yet compassionate**CORE LEADERSHIP COMPETENCIES:*** **EXCELLENCE** Drives action with humility, EQ, and an unwavering passion for performance and results* **CHANGE** Embodies and encourages intelligent creativity* **CO PROSPERITY** Navigates highly matrixed and complex organizations successfully as part of a team* **PEOPLE** Builds and develops best-in-class teams built on trust, accountability and mutual respect and the organization* **INTEGRITY** Inspires trust, confidence, and consensus across the organization by fostering relationships Compensation for this role, for candidates based in Mountain View, CA is expected to be between $300,000 ~ $330,000 base. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.#LI-KG1\* Please visit to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click .At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.\* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.**Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process**Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable #J-18808-Ljbffr

A leading tech company is looking for a Director of Product Finance to manage critical financial metrics in a dynamic SaaS environment. This hybrid role based in Mountain View requires 10+ years of experience in strategic finance, including SaaS metrics and advanced analytics. The ideal candidate will partner with top executives to drive strategic initiatives and provide insights that shape business decisions. Join to make a significant impact in a collaborative team focused on innovation and growth. #J-18808-Ljbffr

A global SaaS company is looking for a Head of Growth Marketing to lead demand generation and pipeline growth for the Adaptive business unit. This senior role focuses on strategic marketing initiatives aimed at improving conversion rates and optimizing the customer journey. Ideal candidates will have substantial experience in B2B SaaS marketing and a strong analytical background to drive meaningful growth outcomes. This role offers a flexible work environment and competitive compensation including significant salary ranges. #J-18808-Ljbffr

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role The Director of Channel Sales West US and Latin America serves as a leader within the Americas channel sales organization, responsible for executing the overall channel strategy across multiple regions. This role focuses on driving partner growth, accelerating revenue through partnerships, and ensuring alignment with overall company objectives. The Director will lead a team of Channel Account Managers and collaborate cross‑functionally to deliver measurable business outcomes. Key Responsibilities Execute and Measure Regional Channel Strategy: Execute comprehensive channel sales strategy for the West US and Latin America regions, ensuring alignment with global and Americas goals. Leadership & Team Development: Recruit, mentor, and manage a high‑performing team of Channel Account Managers, fostering a culture of accountability, collaboration, and continuous improvement. Executive Partner Engagement: Build and maintain strategic relationships with partner executives, principals, and key stakeholders to drive joint business planning and long‑term growth. Cross‑Functional Alignment: Partner with Channel Engineering, Sales, Presales, Marketing, and Operations leadership to ensure seamless execution of channel programs and initiatives. Revenue & Forecast Accountability: Own channel revenue targets for the US West and Latin America, providing accurate forecasting and performance insights to leadership. Enablement & Thought Leadership: Oversee partner enablement programs, ensuring partners are equipped to position and sell Proofpoint solutions effectively. Market Intelligence: Maintain knowledge of industry trends, competitive landscape, and emerging technologies to inform strategic decisions. Governance & Compliance: Ensure adherence to channel policies, pricing guidelines, and contractual obligations across all partner engagements. Qualifications 5+ years of experience in channel sales leadership roles within cybersecurity, SaaS, or enterprise technology markets. Proven track record of building and scaling partner ecosystems that deliver significant revenue growth. Strong executive presence and ability to influence at all organizational levels. Exceptional strategic thinking, business acumen, and analytical skills. Experience driving cross‑functional initiatives. Proficiency with CRM and partner management platforms. Established relationships with major channel partners in the Americas strongly preferred. Why Proofpoint? Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success‑every day, for everyone. We encourage applications from individuals of all backgrounds, experience, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application along with any supporting information - we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job‑related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well‑being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three‑week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 0.00 - 0.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 0.00 - 0.00 USD All other cities and states excluding those listed above: Base Pay Range: 0.00 - 0.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. #J-18808-Ljbffr

About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Company Overview Proofpoint is a global leader in human- and agent-centric cybersecurity, securing how people, data and AI agents connect across email, cloud and collaboration tools. Proofpoint is a trusted partner to over 80 of the Fortune 100, over 10,000 large enterprises, and millions of smaller organizations in stopping threats, preventing data loss, and building resilience across people and AI workflows. Proofpoint's collaboration and data security platform helps organizations of all sizes protect and empower their people while embracing AI securely and confidently. Job Summary The Senior Director of Security Engineering will shape and lead Proofpoint's enterprise security engineering vision. Reporting directly to the CISO, this role is accountable for advancing the platforms, tooling, and systems that protect our people, products, and data. You will drive the global security engineering strategy-designing and operating resilient, scalable defenses across our infrastructure, applications and data. Collaborating with world-class experts across Proofpoint, you'll elevate protection through automation, innovation, and engineering excellence. This role leads critical domains including security architecture, the agentic workspace, cloud protection, detection engineering, and automation. You will partner with Product Engineering, IT, Threat Research, and Information Security peers to ensure our controls are effective, adaptive, and aligned with Proofpoint's mission to protect people and defend data. Key Responsibilities Strategic Leadership Define and implement the long-term vision, strategy, and roadmap for Proofpoint's security engineering function, aligned with company objectives and emerging threats. Establish and evolve enterprise security architecture, ensuring secure design across infrastructure, applications, and identity systems. Drive the design and build of scalable detection, response, and automation platforms that enable continuous visibility and protection across Proofpoint's environment. Integrate industry-leading DevSecOps practices, security automation, and zero-trust principles into the broader technology ecosystem. Develop and maintain best-in-class security controls frameworks that enable innovation while minimizing risk, including initiatives to secure the agentic workspace. Team Leadership & Development Build, lead, and mentor a global team of security engineers and managers, fostering a culture of technical excellence, innovation, and accountability. Empower teams to design, implement, and operate high-reliability security solutions at scale. Drive professional growth, diversity, and inclusion across the security engineering organization. Cross-Functional Collaboration Partner with product engineering and operations business units to embed security into system design, configuration, and delivery. Collaborate with Threat Research and Detection Response teams to ensure alignment between detection engineering and incident response capabilities. Work closely with Compliance and Legal to ensure Proofpoint meets regulatory and industry standards (FedRAMP, SOC 2, ISO 27001, PCI, etc.). Operational Excellence & Risk Management Oversee continuous monitoring, vulnerability management, and security automation to identify and mitigate risks rapidly. Ensure effective logging, telemetry, and observability of security controls across hybrid and multi-cloud environments. Define and track performance metrics and KPIs to assess control effectiveness, maturity, and engineering velocity. Innovation & Emerging Threats Stay current on evolving attack vectors, infrastructure trends, and detection technologies; translate insights into actionable security engineering improvements. Drive the evaluation and adoption of advanced tools, architectures, and methodologies to continuously enhance Proofpoint's defensive capabilities. Evangelism & Leadership Presence Serve as an executive voice of security engineering both internally and externally, representing Proofpoint's technical leadership to customers, partners, and industry peers. Promote security awareness and best practices across the company, building alignment on secure-by-design principles. Qualifications Education: Bachelor's or Master's degree in Computer Science, Cybersecurity, Engineering, or related technical field. Experience: 10+ years in cybersecurity, infrastructure, or software engineering, including at least 5 years in senior leadership roles. Proven experience leading large-scale security engineering programs or cloud security operations in SaaS or enterprise environments. Deep technical knowledge of cloud infrastructure (Azure, AWS, GCP), identity systems, detection platforms, and industry-leading automation frameworks. Strong understanding of DevSecOps, CI/CD, infrastructure-as-code, and cutting-edge observability systems. Track record of building resilient systems, leading through change, and influencing across executive teams. Relevant certifications (e.g., CISSP, CISM, or cloud security certifications) preferred. Preferred Attributes Experience in the cybersecurity or SaaS sector. Executive presence with the ability to communicate complex concepts clearly to both technical and non-technical audiences. Strategic, data-driven decision-making balanced with a pragmatic understanding of risk and enablement. Comfort operating in complex and ambiguous environments, providing clarity and direction while driving strategic outcomes. Passion for building high-performing, diverse technical teams and mentoring future leaders. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 245,400.00 - 337,370.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 197,100.00 - 271,040.00 USD All other cities and states excluding those listed above: Base Pay Range: 177,500.00 - 244,090.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. #J-18808-Ljbffr

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description About the Role We're seeking a strategic, entrepreneurial Director of Strategic Business Development to join our ISV Partnerships organization. In this high-impact role, you will lead the development and execution of our technology partner strategy across AI, automation, cloud, collaboration, and more. You will identify, shape, and close transformative ISV partnerships that accelerate product innovation, expand our GTM footprint, and fuel long-term revenue growth. This role blends corporate strategy, business development, and deal execution, offering a unique opportunity to build and scale a modern partner ecosystem within a fast-paced B2B SaaS environment. What You'll Do Lead strategic business development initiatives across the ISV ecosystem, targeting high-value categories (AI, automation, cloud, collaboration, etc.). Define and execute a multi-year ISV partner strategy aligned with product and GTM priorities Build, manage, and prioritize a pipeline of high-impact ISV partnership opportunities. Own the full deal lifecycle - from opportunity identification and qualification to proposal development, executive alignment, negotiation, and close. Structure and negotiate complex commercial agreements, including integrations, co-sell, OEM, and joint solution partnerships. Build data-driven business cases that quantify revenue impact, product differentiation, and customer value. Conduct market analysis, competitive benchmarking, and whitespace mapping to inform partner prioritization and ecosystem strategy. Drive partner planning cycles and influence cross-functional stakeholders through strategic frameworks and ROI-backed proposals Collaborate with Product, Sales, Marketing, and Customer Success to launch and operationalize joint solutions. Develop scalable onboarding, enablement, and performance tracking processes for ISV partners. Define success metrics and regularly report ecosystem performance and partner impact to executive leadership. Please note this is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our San Mateo, CA headquarters. Qualifications 8-10+ years in Strategic Business Development, Partnerships, Corporate Strategy, or Corporate Development, ideally within B2B SaaS Proven success sourcing, negotiating, and closing complex partnerships with ISVs, OEMs, or enterprise technology providers Deep understanding of joint GTM execution, co-sell motions, and ecosystem-driven growth strategies Strong financial modeling and strategic planning skills; able to build compelling business cases and ROI frameworks Experience aligning and influencing executive-level stakeholders across multiple functions Strategic thinker with excellent analytical rigor and operational discipline Exceptional communication, storytelling, and relationship-building skills Bachelor's degree required; MBA or experience in consulting, investment banking, or corporate strategy preferred Willingness to travel up to 25%, including international Additional Information Please note this is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our San Mateo, CA headquarters. The annual base salary range for this position is $229,100 - $283,000. This role is also eligible for a target bonus. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.