Friend Family Health Center Inc. job in Chicago, IL
Job Description
The Customer Support Representative (CSR) is responsible for answering incoming calls from patients and assisting with appointment scheduling at Friend Health- HRDI. This role requires professionalism, attention to detail, and a strong commitment to delivering high-quality service to patients in a fast-paced healthcare setting.
Schedule:
This is a full-time, onsite position. Standard hours are Monday through Friday, 8:00 AM to 5:00 PM, with rotating Saturdays from 8:00 AM to 12:00 PM. Flexibility for occasional schedule adjustments based on call volume or coverage needs is required.
JOB DUTIES
Answer incoming calls and schedule clinic appointments for new, return, and referred patients.
Enter and retrieve data quickly and accurately in automated scheduling systems.
Maintain detailed and accurate call logs and reports.
Demonstrate effective telephone techniques and excellent interpersonal skills.
Manage call durations and prioritize tasks independently.
Handle conflicts and sensitive situations with tact and professionalism.
Participate in team meetings and training sessions as needed.
Apply AIDET and LEAST models for superior customer service delivery.
Screen callers appropriately and escalate emergency situations as necessary.
Adjust work schedules as needed based on call volume.
QUALIFICATIONS
High School Diploma or equivalent required; Associate's degree or some college coursework preferred.
Completion of medical terminology class preferred.
Bilingual in Spanish preferred
1-3 years of customer support experience in a high-volume setting, ideally within healthcare.
Proficient in handling computer systems and typing at least 35 WPM.
Strong communication and interpersonal skills.
Effective problem-solving and time management.
SMART GOALS
Maintain an average handle time under 5 minutes
Maintain a minimum of 90 calls daily
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Normal work conditions with no routine exposure to blood or body fluids (OSHA Category III).
Risk of exposure to TB due to extensive patient contact.
Regular use of computers, phones, and other electronic system
COMPENSATION & BENEFITS
Hourly Rate: $18.04
Comprehensive Benefits Package, including:
Medical, Dental, and Vision Coverage
Paid Time Off (PTO) & Holidays
403b Retirement Plan
Professional Development Opportunities
Employee Assistance Program (EAP)
Occupational Risk for Exposure to TB:
There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
Join Our Team
At Friend Family Health Center, we're more than a workplace - we're a mission-driven community of care. We strive to deliver high-quality, compassionate services to every patient, every time. Join our dynamic team and help us make healthcare more accessible and responsive for everyone we serve.
$18 hourly 12d ago
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Medical Director OB
Friend Health 4.0
Friend Health job in Chicago, IL
Employment Type: Full-Time Reports To: Chief Medical Officer, Primary Care Salary Range: $220,000 - $225,000 Lead Excellence in Obstetric Care & Clinical Operations Friend Health is seeking a highly skilled and experienced OB Medical Director to lead and oversee the daily medical operations of our Obstetrics Department. This leadership role is responsible for organizing, administering, and setting the strategic direction of the department while ensuring high-quality patient care, medical excellence, and operational efficiency. The OB Medical Director will collaborate with the Chief Medical Officer, other Medical Directors, and key organizational leaders to implement evidence-based medical standards and protocols.Key Responsibilities
Clinical Leadership & Oversight
Establish and maintain professional standards and medical protocols within the OB department.
Evaluate and monitor quality of patient care services.
Provide on-site clinical leadership for OB providers, including physicians and advanced practice providers (APPs).
Oversee medical, academic, teaching, and training practices for OB healthcare professionals.
Ensure compliance with provider clinical education and licensure requirements in conjunction with HR.
Program & Provider Management
Develop and implement programs to address patient and community health needs in collaboration with the Chief Medical Officer.
Oversee recruitment, onboarding, coaching, benefits administration, and retention of OB providers.
Ensure efficient provider scheduling to accommodate patient demand and maximize utilization of exam rooms.
Monitor provider productivity and performance, working closely with Clinical Operations and Site Management.
Quality & Compliance Oversight
Ensure compliance with federal, state, and healthcare regulatory requirements (including FTCA compliance).
Establish patient quality care standards across OB medical specialties.
Implement strategies to reduce community health disparities and transition to a value-based care model.
Supervise medical collaborations and medical linkage agreements.
Direct Patient Care
Provide direct patient care for a minimum of six (6) clinical sessions per week.
Participate in daily huddles to discuss complex patient cases and coordinate care.
Ensure effective and efficient use of electronic health records (EHR) systems, maximizing revenue and care outcomes.
Administrative & External Representation
Represent Friend Health in medical and clinical matters with external agencies and stakeholders.
Complete special projects and strategic initiatives as assigned.
Maintain compliance with HIPAA regulations, ethical standards, and professional conduct.
Required Qualifications
M.D. or D.O., Board-Certified in Obstetrics & Gynecology.
Active Illinois medical license (Required).
5+ years of clinical experience in OB/GYN care.
3+ years of administrative leadership experience in a clinical setting.
Proficiency with Electronic Medical Records (EHR) systems (Centricity and EPIC preferred).
Experience with Microsoft Office Suite (Word, Excel).
Strong organizational, decision-making, and problem-solving skills.
Ability to work in a self-directed, high-intensity patient care environment.
Preferred Qualifications
Additional advanced degree in Business, Public Health, Healthcare Administration, or related field.
Experience working in a community-based healthcare setting.
Occupational Risk for Exposure to TB
This position carries an occupational risk for exposure to Tuberculosis (TB) due to extensive patient contact. Employment is contingent upon annual TB testing, unless an exception applies:
Documented medical contraindications
Documented religious objections
Staff who decline TB testing or flu vaccinations due to medical or religious exemptions will be required to wear a mask when appropriate.
Benefits
Friend Health offers a comprehensive benefits package, including:
Medical, dental, and vision insurance
Life insurance and disability coverage
403b
Generous paid time off (PTO) and holidays
Collaborative and supportive work environment
Friend Health is a mission-driven community healthcare provider dedicated to delivering quality, patient-centered care to diverse populations. Our team is committed to advancing healthcare equity by ensuring access to compassionate and comprehensive medical services.
Equal Employment Opportunity (EEO) Statement
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process).Join Our Team!
If you are a dedicated OB/GYN leader passionate about clinical excellence, healthcare innovation, and patient-centered care, we encourage you to apply! Join Friend Health today and make a lasting impact in women's healthcare.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities.
Physician Assistant/Family Nurse Practitioner- Position Summary
Provide the full scope of services which fall under provider's field of training, including but not limited to diagnosis, treatment, coordination of care, preventive care, and electronic health record (EHR) maintenance, while following guidelines contained within the quality management, risk management, infection control, customer service and safety programs for Access Community Health Network.
Benefit Overview:
Compensation Package
Guaranteed Annual Base Salary
Productivity and Quality Bonuses
Relocation Assistance
Loan repayment potential through National Health Service Corps (NHSC)
NHSC LRP: Up to $75,000 Full Time for 2 years
NHSC SUD-W LRP: Up to $75,000 Full Time for 3 years
NHSC LRP or SUD-W LRP: $5,000 award enhancement for clinicians who demonstrate Spanish-language proficiency.
HPSA Primary Care score 19 for ACCESS Health Centers
ACCESS Westside, Madison and Sinai Health Centers have a HPSA Primary Care score of 21.
Comprehensive benefits package
232 Hours of Paid Time Off (PTO) per year & Paid Holidays
40 Hours of CME & $2,000 Reimbursement
Malpractice liability provided by the Federal Torts Claims Act (FTCA)
100% Outpatient Practice
Flexible schedules and much more...!
Clinical and Operational Duties
General Clinical
Obtains health history and performs physical examinations.
Diagnoses, treats, counsels, and coordinate care for each patient.
Reviews and update problem list and longitudinal plan of care at every visit.
Meets documentation standards and completes all progress notes within 24 hours following the patient visit.
Fulfills on-call responsibilities in accordance with the schedule developed by ACCESS and responds to calls within 20 minutes.
Prescribe medication in accordance with Illinois statute and professional practice guidelines.
Performs all duties in conformity with the quality standards and clinical guideline established by ACCESS.
Meets Meaningful Use standards which is defined as using certified EHR technology to improve quality, safety, efficiency, and reduce health disparities, engage patients and families in their health care, improve care coordination, improve population and public health; all the while maintaining privacy and security.
Manages EHR In-Basket, transfers In-Basket responsibilities to colleagues when appropriate, and responds to messages (e.g. lab results, refills, patient calls, patient messages, co-sign orders, co-sign charts, and open charts) within 72 hours.
Assures all clinical activities are accomplished according to acceptable guidelines for reimbursement.
Patient Support & Education
Provides culturally competent care
Recognizes patients' families as an integral part of patients' care teams.
Ensures that patients' and families' needs are met, and clinic policy is followed through.
Encourage patients and families to voice questions and/or concerns.
Works with patients and their families as appropriate to encourage care self-management.
Conducts patient education activities, including pre and post instruction exams and procedures, instructions related to illness and treatment, and reinforcement of provider's follow-up instructions.
Utilizes printed health education materials as appropriate and document all instructions given; while considering an individual varying level of understanding and adjusts level of presentation to ensure the patient is knowledgeable of medical condition and plan of care.
Works with care team and case management to provide for coordinated delivery of case management services.
Ensures patients presenting with greater acuity than what is clinically appropriate within the health center are transferred appropriately.
Meets intensity of service and/or severity of illness admission criteria.
PCMH Requirements
Coordinates with health center staff at all levels to ensure patient needs are met.
Participates in health center huddles and meets scheduled health center times and productivity standards.
Assures patients are seen in a timely and clinically appropriate manner and involves health center employees including medical assistants and front desk staff in this process.
Assures care teams properly carry out effective treatment, education and performs clinical tasks in accordance with acceptable policy and procedure.
Provider Development
Participates in the orientation and training of staff as needed.
Ensures care team meets internal certification requirements for patient education and the administration of medication.
Participates in proficiency testing as required by ACCESS to ensure that proper standards of care are being maintained.
May function as a preceptor in teaching programs including medical residents, medical students, advance practice nurse students as well as other allied health professions.
Adheres to Health Resources and Services Administration (HRSA) and Federal Tort Claims Act (FTCA) regulations.
Other duties as assigned.
Requirements/Preferences
Current Professional Licenses to practice as a PA in the State of Illinois required. Maintain CME requirements.
Board Certification is required.
Obtain and maintain a collaborative agreement upon beginning of employment at ACCESS. Complete Practice Reviews, as required by ACCESS policy.
Obtain a DEA & Controlled Substance license upon beginning of employment at ACCESS.
Two (2) years of working experience in the practice of primary care medicine in an outpatient setting preferred.
Knowledge of applicable rules, regulations and standards relative to quality assurance, safety and infection control required
Electronic Health Records competency; EPIC knowledge preferred.
Competencies/Behaviors
Cultural Competency; ability to provide care and address needs and concerns of patients in alignment with their culture
Interpersonal Skills; ability to effectively work with diverse populations of patients, colleagues and outside agencies
Administrative and organizational skills; ability to organize diverse information
Working Conditions/Equipment
Clinical/Health Center environment
Ability to concentrate and communicate in an environment with frequent interruptions
Ability to stand, sit and walk for up to eight hours within Health Center environment
Ability to lean and stretch in context of patient exam
Computer/laptop
Phone/Fax/Copier/Scanner
Requirements/Preferences
ACCESS is a Network of Federally Qualified Health Centers treating patients on the frontlines of community-based health care. Depending on position applied/being recruited for, candidates may be required to be vaccinated against communicable diseases and provide supporting documentation proving that they are properly vaccinated, or apply for religious and/or medical vaccination exemption as a part of the application process.
The pay range provided for this role represent the minimum to max range for this position. Actual compensation varies and will be determined based on a combination of factors including years of experience, educational background, market conditions, and available grant funding.
$75k yearly 1d ago
Marketing & Communications Coordinator
Esperanza Health Centers 4.2
Chicago, IL job
Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans | Ameritas Dental | Eye Med Vision | Tuition Reimbursement up to $5,000 per year | 10 Paid Holidays and 21 Days of Paid Time Off Compensation (Based on experience and qualifications) $46,000-$52,000
Schedule:
Monday - Friday, may include weekend and evening hours as needed for events or outreach
The Marketing & Communications Coordinator supports Esperanza Health Centers' marketing and communications efforts by assisting in the development and execution of campaigns, managing social media engagement, and maintaining brand consistency across platforms. This position plays a key role in keeping Esperanza's community informed and engaged through social media, email, text, and print communications. The Coordinator will assist in executing marketing strategies for all programs, including Panorama PACE, population health campaigns, and community events.
Primary Duties and Responsibilities:
* Create and schedule engaging social media content across Facebook, Instagram, LinkedIn, and other relevant platforms; monitor engagement and respond to community messages and comments in a timely, professional manner.
* Maintain a marketing content calendar, including health observances, awareness weeks, and internal recognition days (e.g., Provider Day, APP Week).
* Track and respond to online reviews (e.g., Google), escalating feedback as appropriate and maintaining reports of trends or key insights.
* Maintain and organize Esperanza's marketing assets, including photos, videos, and graphic files, ensuring current and accurate documentation.
* Maintain and monitor Esperanza's printed materials inventory; ensure clinics are stocked with up-to-date materials and coordinate reprinting when needed.
* Assist with basic community research to identify marketing opportunities, outreach partnerships, and population health trends.
* Assist in developing and executing digital, text and print campaigns to support Esperanza's core programs and initiatives, including population health and Panorama PACE marketing efforts. Create flyers, website content, waiting room visuals and other materials, as needed.
* Assist in capturing photos and videos at events, celebrations, and community activities.
* Support the creation and distribution of the Weekly Squeeze and internal communications, including updating the El Centro homepage and banners.
* Assist in collecting and organizing marketing data to measure campaign performance and support the development of future strategies.
* Support media events and relations efforts by tracking Esperanza's press mentions and maintaining up-to-date media, political, and partner contact lists.
* Perform other duties as assigned by the Marketing and Communications manager.
Requirements
* High school diploma or equivalent required; associate or bachelor's degree in marketing, communications, or related field preferred.
* One to two years of experience in social media, marketing, communications, or related work preferred.
* Strong written and verbal communication skills in English and Spanish.
* Proficiency with Microsoft Office and comfort using online platforms such as Canva and SharePoint. Experience with basic graphic design tools (e.g., Adobe Creative Suite preferred).
* Strong interpersonal and customer service skills. Friendly, outgoing personality with strong interpersonal and communication skills.
* Proficiency in social media platforms including Facebook, Instagram, LinkedIn, and X.
* Familiarity with basic photography and video editing.
* Strong organizational skills with the ability to manage multiple projects and deadlines.
* Ability to think creatively, take initiative, and work independently or collaboratively as part of a team.
* Basic understanding of marketing principles and analytics preferred.
Salary Description
$46,000 - $52,000
$46k-52k yearly 20d ago
Patient Support Operator
Lawndale Christian Health Center 3.6
Chicago, IL job
The Patient Support Operator plays a crucial role as the first point of contact for patients, handling incoming calls and scheduling appointments. Patient Support Operators are also responsible for mail workflow, triaging desktop requests, and assisting with pharmacy-related issues. They ensure compliance with regulatory standards, participate in staff meetings, and interact professionally with all patients, staff, and visitors.
Principal Duties and Responsibilities
* Schedule and rescheduling appointments for Psychiatry and all Care Teams, apart from Dental, Optometry, and BH.
* Answer inbound calls and function as a switchboard operator.
* Collect, sort and distribute all incoming and outgoing mail, handling over 100 letters daily that require stamping, certified mailing and proper weighing.
* Triages a clinical desktop, addressing medication refills, paperwork, pharmacy-related issues, copies of paperwork, vaccine records, etc., handling approximately 30-40 phone notes daily.
* Assist the Nursing team with reading patients' RX scripts to determine if they have refills remaining with their preferred pharmacy.
* Assist the Nursing team with RX issues needing clarification, such as medication on backorder, unreceived scripts.
* Attend staff meetings as announced by supervisor.
* Ensure compliance with standards, laws and regulations as promulgated by regulatory and accrediting organizations such as: BPHC, JCAHO, CLIA, OSHA, and the State and Federal Governments.
* Greet and interact with all patients, staff and visitors in a pleasant and professional manner.
* Other duties as required.
Required Skills or Abilities
* Bilingual in Spanish Preferred
* Some computer skills (Windows-based) and telephone experience preferred.
* Experience with Microsoft Office is a plus.
* Ability to work in a multi-cultural setting.
* Ability to strongly embrace and personify the mission of Lawndale Christian Health Center.
* Ability to collaborate and interact with a diverse group of healthcare professionals.
* Ability to multi-task and problem solve in a fast-paced work environment.
* Excellent guest relations skills.
* Typing speed of 45 wpm.
Required Knowledge, Experience, or Licensure/Registration
* High School Diploma or equivalent.
$61k-75k yearly est. 60d+ ago
Interpreter
Lawndale Christian Health Center 3.6
Chicago, IL job
Mission Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities. The Care Team Interpreter is responsible for providing support, direction and information to clients/patients of limited
English-proficiency so that they will be afforded equal access to the services provided at LCHC.
Qualifications
* Must be fluent and proficient in Spanish and English (speaking and writing)
* Must have effective communication and listening skills.
* Requires experience and demonstrated ability to work in a multi-cultural setting.
* Requires some computer skills (Windows preferred) and telephone experience preferred.
* Ability to strongly embrace and personify the mission of the Lawndale Christian Health Center.
* Ability to collaborate and interact with a diverse group of health care professionals.
* Ability to organize, solve problems and handle multiple tasks at once.
* Ability to work under stress in a high-pressure atmosphere.
* Must possess the physical stamina necessary to stand and walk most of the day
* Excellent guest relations skills
Required Knowledge, Experience, or Licensure/Registration
* High School Diploma or equivalent, or the ability to demonstrate competency in job performance
Lawndale benefits include:
* Health Insurance including Dental, Vision & Pharmacy Benefits
* Paid time off / Paid holidays
* Educational Reimbursement
* Home Buyer Assistance Program
* Retirement Contributions and more....
$27k-33k yearly est. 60d+ ago
Social Worker- Registry- PRN
Esperanza Health Centers 4.2
Chicago, IL job
Work Type: Per diem/PRN - dayshift, M-F hours only
Compensation: $40/hour
What is PACE?
PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services.
The Social Worker provides and coordinates a wide range of psychosocial services to participants and their families. The Social Worker is also responsible for providing community-based case management services for program participants.
Primary Duties and Responsibilities:
Conducts an initial Social Work assessment and scheduled and as-needed reassessments for all PACE participants.?
May participate in completion of Determination of Need (DON) document as part of PACE enrollment eligibility assessment.
Performs all functions and duties as required as a member of the PACE Interdisciplinary Team (IDT), including, but not limited to, participation in IDT meetings, family conferences, grievances, service determination requests, CMS audits.
Coordinates with IDT in developing individualized plans of care for each PACE participant.
Performs comprehensive psychosocial assessments in accordance with practice act: for the evaluation, treatment, and prevention of mental and emotional disorders in individuals, families, and groups based on knowledge and theory of professionally accepted theoretical structures, including, but not limited to, psychosocial development, behavior, psychopathology, unconscious motivation, interpersonal relationships, and environmental stress.
Establishes and maintains a working rapport with participants.
Maintains and promotes patient satisfaction through acknowledgement that environmental, social, and cultural factors influence one's health.
Assures completion of assessments in appropriate time frame
Identifies warning signs of mental health distress, communicates findings with IDT, makes recommendations to behavioral health counselors or other professionals as needed.
Monitors the quality and effectiveness of the services provided to a participant according to the individualized care plan.
Maintains documentation in a timely and complete manner and according to program standards and policies.
Refers participants to appropriate community agencies or facilities and acts as a liaison with such organizations as an advocate for participants.
Facilitates understanding of psychosocial aspects of care and provides the IDT with behaviorally stated psychosocial objectives.
Consults and collaborates with other professionals to promote quality and continuity of participant care.
Demonstrates creative critical thinking in problem-solving patient/family issues.
Participates in Quality Improvement activities as requested.
Assist participants with care and transportation as assigned.
Performs other duties as assigned.
Requirements
Strong demonstrated capabilities in networking with community resources and strong knowledge of such resources
Strong communication skills, including face-to-face, telephone, and computer skills.
Strength in attention to detail and organization
Must be able to interact successfully with participants, families, and other agencies to present a positive and professional image.
Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload.
Ability to work unsupervised exercising a high degree of discretion & independent judgment.
Ability to physically access any home, hospital, nursing home, and ALF i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.
Ability to travel within PACE service area.
Bilingual (preferred).
Master's degree or above in Social Work required.
Two (2) years' experience working in a medical or behavioral health social work capacity preferred.
One (1) year of experience minimum working with the frail elderly required.
Licensed Social Worker in the state of Illinois (LSW).
Must be certified in CPR/BLS (Basic Life Support) by the American Heart Association.
Must possess valid driver's license and documentation of current automobile insurance at PACE organization-specified levels.
Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.
$40 hourly 60d+ ago
Dental Assistant
Lawndale Christian Health Center 3.6
Chicago, IL job
Mission Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities. The expanded duties Dental Assistant has the same responsibilities as the regular Dental Assistant unless scheduled to function as a provider. When working as a provider, the primary responsibilities are coronal polishing and placement of dental sealants for the scheduled patients. When the Dental Assistant doesn't have a patient, they are expected to help, as needed, with all tasks of the regular Dental Assistant and other staff.
Qualifications
* Requires experience and demonstrated abilities for working in a multi-cultural setting.
* Ability to strongly embrace and personify the mission of the Lawndale Christian Health Center.
* Ability to collaborate and interact with a diverse group of health care professionals.
* Ability to organize and prioritize work appropriately.
* Excellent guest relations skills.
Required Knowledge, Experience, or Licensure/Registration
* Obtain certification needed for functioning as an expanded duties dental assistant.
* High school diploma or equivalent.
Lawndale benefits include:
* Health Insurance including Dental, Vision & Pharmacy Benefits
* Paid time off / Paid holidays
* Educational Reimbursement
* Home Buyer Assistance Program
* Retirement Contributions and more....
$31k-36k yearly est. 60d+ ago
Facilities Specialist
Friend Health 4.0
Friend Health job in Chicago, IL
Friend Health is seeking experienced Facilities Specialists to join their team. The Facilities Specialist is responsible for the general upkeep of FH - HRDI facilities and oversight of operations to ensure safety and efficiency at all times. This position will manage routine maintenance and emergency repairs to prevent and resolve operational challenges. The position includes repair and maintenance services to ensure FH - HRDI facilities and equipment support operations to full capacity. Responsible for maintaining FH - HRDI facility services, including cleaning, performing maintenance tasks, and repairs under the direction of the Facilities Director.
Job Duties:
Ability to troubleshoot plumbing issues such as: leaks, clogs, or other drainage problems.
Ability to manage problems with the building's electricity.
Carpentry skills to handle basic repairs at all FH - HRDI facilities.
Minimal grounds keeping work if the facility contains lawns or other outdoor areas in need of maintenance.
Attention to detail to ensure that all jobs are completed in an exemplary manner and any potential hazards or warning signs of challenges are not overlooked.
Responsible for all service and repair tasks as assigned.
Assists with the scheduling of vendors and contractors for necessary building repairs and emergencies outside the scope of routine maintenance.
Ensure that regular equipment and systems maintenance schedules are monitored at all times.
Follow established safety precautions when performing tasks and using equipment and supplies
Reports all hazardous conditions, damaged equipment, and supply issues to the Facilities Director.
Experience Required:
GED or High School Diploma required, some college preferred.
HVAC, Electrical and Plumbing certifications a plus
5-7 years of equivalent work experience in a similar position.
Ability to manage multiple projects simultaneously.
Ability to work in a fast-paced environment.
Strategic thinking and problem-solving abilities, with a focus on data-driven decision-making.
Flexibility, adaptability, and a positive proactive approach to challenges.
Knowledge of mechanical systems, electrical and plumbing principles required.
Strong organizational skills, including detail orientation with strong follow-up and follow-through skills.
Salary $48,000-$50,000
Benefits include health, dental, vision, life and disability insurance, 403B plan, FSA and HSA plans, EAP, lifestyle programs, generous PTO and paid holidays.
$48k-50k yearly Auto-Apply 60d+ ago
Physician - Primary Care HIV Specialist
Esperanza Health Centers 4.2
Chicago, IL job
Full-time Description
Esperanza Health Centers offers benefits to all its full-time employees:
BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision|10 Paid Holidays and 26 Days of Paid Time Off | Continued Medical Education 5 days plus $2000|Eligibility for loan repayment through NHSC|
Compensation (Based on experience): $200,000 to $222,000
The Physician - HIV Specialist is responsible for delivering high-quality, patient-centered primary care to individuals, including those living with or at risk of HIV. This provider plays a critical role in the diagnosis, treatment, and ongoing management of HIV, with attention to co-occurring conditions and health disparities. The position involves collaborating with interdisciplinary team members including nursing, behavioral health, case management, and pharmacy, to ensure continuity and excellence in patient care in accordance with current clinical guidelines.
Primary Duties and Responsibilities: (The following duties and responsibilities are all essential job functions except for those that begin with the word “May.”)
1. Provides comprehensive HIV care, including initiation and management of antiretroviral therapy (ART).
2. Manages ambulatory primary care medical practice by eliciting patient histories, performing physical examinations, providing accurate clinical diagnoses, prescribing evidence-based and cost-effective treatments and providing patient education.
3. Participate in Quality Improvement activities of the health center including complete, legible and accurate chart documentation, Peer Review chart audits and reviews, and designated projects.
4. Orders, performs, and interprets laboratory tests and other diagnostics related to HIV and associated conditions.
5. Prescribes and manages medications, including PrEP, PEP, and treatment for co-morbidities.
6. Delivers education and counseling on HIV prevention, treatment adherence, and wellness strategies.
7. Builds and maintains a medical practice with follow-up of return appointments and referrals that assure continuity of care. Coordinates care with internal and external providers and support services..
8. Maintains accurate and timely documentation in the electronic health record (EHR).
9. Attends required trainings, team meetings, and professional development opportunities to maintain clinical competency.
10. Ensures care is delivered in a culturally competent, trauma-informed, and nonjudgmental manner.
11. Takes call for Esperanza Health Center patients as assigned by the Medical Director.
Additionally, the Physician- Primary Care HIV Specialist will provide cross coverage and support as required.
1. The Medical Provider will provide cross coverage and support for Primary Care and Infectious Disease functions as required.
2. Provides urgent care services for patients with acute medical concerns as needed. Responsibilities and duties continued.
3. Assists with general primary care visits during provider absences.
4. Supports STI screening and treatment services.
5. Participates in case conferences or interdisciplinary team rounds.
6. Engages in community outreach or telehealth visits to expand access to HIV services.
7. Provides consultation to peers on HIV-related care questions.
8. Assists in follow-up for patients with missed appointments or adherence challenges.
9. Collaborates with behavioral health and social work for wraparound services.
10. Contributes to public health efforts for testing and prevention.
11. Participates in coverage rotation for HIV clinical services.
Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.
Requirements
Minimum 2 years of experience in primary care or infectious disease, preferably with HIV care.
MD or DO degree, board certified or eligible.
HIV specialty certification (AAHIVS) preferred or willing to obtain.
Bilingual in English/Spanish strongly preferred.
Experience with Athena EHR systems preferred.
$200k-222k yearly 60d+ ago
Shelter Based Care Manager
Lawndale Christian Health Center 3.6
Chicago, IL job
Mission Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities. Lawndale Christian Health Center is hiring a shelter-based care manager. We provide onsite, primary care at 40 different shelters throughout Chicago. The Shelter-based care manager will support this important work by:
* Comprehensively addressing our patient's vast social needs through insurance and benefit navigation, among other resources.
* Collaborating with shelter staff and housing partners to support our patient's housing goals.
* Coordinating additional healthcare services for our patients, including vision, dental or specialty care.
Qualifications
* Demonstrates excellent communication skills and is able to communicate clearly to patients, staff, and community agencies
* Strong ability to multi-task and work well in a fast-paced, team environment
* Demonstrated problem-solving skills
* Demonstrated effective interpersonal relationship and customer service skills
* Strong organizational and time management skills
* Embraces and personifies the mission of Lawndale Christian Health Center, by performing work in a whole person way, providing for the physical, emotional and spiritual needs of staff members and patients
Required Knowledge, Education, Experience or Licensure/Registration
* Bilingual in English and Spanish preferred
* B.S/B.A in social/health sciences required
* Two or more years of relevant experience preferred
Lawndale benefits include:
* Health Insurance including Dental, Vision & Pharmacy Benefits
* Paid time off / Paid holidays
* Educational Reimbursement
* Home Buyer Assistance Program
* Retirement Contributions and more....
$34k-40k yearly est. 60d+ ago
Dietitian- Registry- PRN
Esperanza Health Centers 4.2
Chicago, IL job
Work Type: Per diem/PRN - dayshift, M-F hours only
Compensation: $38.79
What is PACE?
PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services.
The Dietitian optimizes the nutritional status of PACE participants through comprehensive nutrition assessment, monitoring, and communicating concerns and recommendations to the PACE Interdisciplinary Team. The Registered Dietitian works closely with the catering vendor to ensure alignment with nutritional guidelines and participant-specific needs.
Primary Duties and Responsibilities:
Conducts an initial nutritional assessment and scheduled and as-needed reassessment for all PACE participants.
May participate in completion of Determination of Need (DON) document as part of PACE enrollment eligibility assessment.
Performs all functions and duties as required as a member of the PACE Interdisciplinary Team (IDT), including, but not limited to, participation in IDT meetings, family conferences, grievances, service determination requests, CMS audits.
Coordinates with IDT in developing individualized plans of care for each PACE participant.
Maintain food preferences and tray tickets for designated participants.
Record periodic nutritional care data in the medical record.
Review and adjust therapeutic diets to reflect any changes in the daily menu and suggest the use of supplemental feedings when necessary.
Provide diet instruction to participants and/or family members regarding new diet orders, healthy alternatives, upon IDT member or participant request, and as needed.
Assist in providing administrative direction for meal service; establish programs, policies and procedures that will enforce safe food handling practices.
Coordinate both inter and intra departmental professional activities to provide optimum nutritional care for the participants and serve as consultant to clinical staff on matters pertaining to dietetics and nutrition.
Work closely with contracted food vendor(s) to assist with menu planning and development as well as offering healthy food alternatives.
Educate food vendors and staff with regards to allergies, special medical diets, and various food consistencies.
Performs or assists with creation and performance of nutrition-related competencies for food vendors and staff.
Assist in development and delivery of departmental and facility-wide educational programs.
Ensure that all clinical issues meet and/or exceed Federal, State and County regulations.
Maintain rapport with participants, visitors, and family members and provide feedback on the overall PACE participant attitude about food service.
Utilized participant feedback on food services to modify program, as appropriate.
Provide Medical Nutrition Therapy as ordered by medical provider.
Requirements
Strong communication skills, including face-to-face, telephone, and computer skills.
Ability to interact successfully with participants, families, and other agencies to present a positive and professional image.
Bilingual (preferred).
Minimum of bachelor's degree from program in dietetics and nutrition accredited by the Accreditation Council on Education in Nutrition and Dietetics (ACEND) of the Commission on Dietetic Registration (CDR).
Two years' experience as a Licensed Dietitian Nutritionist preferred.
Minimum of one-year experience working with older adult population preferred.
Licensed in Illinois as a Dietitian Nutritionist (LDN).
Must be certified in CPR/BLS (Basic Life Support) by the American Heart Association.
Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.
$38.8 hourly 60d+ ago
Behavioral Health Consultant (BHC)
Friend Family Health Center Inc. 4.0
Friend Family Health Center Inc. job in Chicago, IL
The Behavioral Health Consultant works as part of the Integrated Care Team to provide integrated behavioral health care within the primary care team in our clinic setting. This position reports to the Behavioral Health Manager. The BHC is primarily responsible for providing clinical services and may be required to work evening and/or weekend shifts.
The BHC will conduct one-on-one, group and family therapy services to patients aimed at helping them improve their quality of life. The BHC will provide direct support and advocacy services aimed at enhancing patients' development, problem-solving, and coping capacities; as well as linking them to appropriate resources and services. Office locations for BHC may vary based on referral volume and service need. Some locations may require evening hours.
JOB DUTIES
Clinical Duties
Screen and assess patients and provide brief therapeutic interventions and quality mental health consultation services, completing at least 12 clinical consultations per day.
Provide walk-in and scheduled clinical consultations to increase patient access to individual /family counseling and support, screening, assessment, brief treatment, health literacy and primary prevention activities, patient engagement and activation, linkages, outreach, and advocacy.
Provide information, referral services, care coordination, crisis assessments/triage with appropriate interventions that span across our multidisciplinary team of physicians, psychologists, social workers, and other professional staff.
Stays current professionally with all therapeutic interventions and assessment techniques to maintain clinical skills.
Participate in case consultations and supervision to increase clinical competency and remain abreast of effective evidence-based practices within the profession.
Develops and maintains thorough knowledge of referral resources throughout the service area.
Maintain patient privacy, safety, confidentiality, and advocacy while adhering to ethical, legal, regulatory and accreditation standards.
Provides services with respect for the autonomy, dignity, privacy, and rights of Friend Health-HRDI patients.
Works collaboratively with care team to coordinate services necessary for patients to achieve recovery.
Good knowledge of psychopharmacology.
Administrative & Data Management
The BHC must be able to work efficiently with multiple software systems, WORD, Excel, Centricity and EPIC.
Brief and efficient documentation and scheduling in electronic health record, in accordance with Standard Operating Procedures.
Maintains up to date knowledge of billing codes and other third-party reimbursement sources.
Maintain personal provider desktop referrals, including scanning, faxing, and responding to messages.
Participate in daily huddles, care team meetings, and patient care conferences to support team-based care.
Monitor and report abnormal refrigerator temperatures for vaccine and specimen storage.
Customer Service & Communication
Provide exceptional patient-centered care, always maintaining a professional and respectful demeanor.
Communicate with pharmacies, providers, and patients regarding prescriptions, refills, and medication education.
Ensure adherence to HIPAA policies by always maintaining patient confidentiality.
Assist patients and families in understanding discharge instructions, referrals, and follow-up care plans.
General Responsibilities
Adheres to all department/Friend Health- HRDI clinic policies/procedures and Professional Code of Ethics.
Participate in staff training, in-services, and continuing education to maintain competency.
Maintain compliance with infection control protocols and designated isolation procedures.
Support emergency response efforts, including basic life support and first aid as required.
Perform other duties as required or assigned within the scope of responsibilities.
QUALIFICATIONS
Masters' Degree or doctoral degree in counseling, psychology, or social work.
Licensed and certified in the State of Illinois to practice (LCSW, LCPC or Licensed Clinical Psychologist)
Two - four years of experience in the field or a related area, clinical psychology preferred.
Clinical psychosocial diagnosis experience involving direct patient care along with consultation, evaluation, and research.
Experience working with underserved, diverse and transient populations.
Experience working with patients who have co-occurring mental health, substance abuse, and social & physical health challenges.
Strong data entry skills with the ability to accurately track and organize case management and care coordination activities.
Rely on experience and judgment to plan and accomplish goals.
SMART GOALS
Increase client retention rate by 10% over the next six months by implementing new check-in procedures and flexible scheduling.
Complete continuing education training as required to maintain licensure and enhance client outcomes.
Engage in regular self-care practices and seek support to manage the emotional demands of clinical work.
WORKING CONDITIONS
The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one's senses, and mental demands.) None known.
PHYSICAL REQUIREMENTS
The physical demands described are representative of those that must be met by an employee to successfully perform. The employee frequently is required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
EMPLOYMENT CONDITIONS
This is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the duties as described. This is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.
BENEFITS
Medical, Dental, and Vision Insurance
403(b) Retirement Plan
Paid Time Off (PTO) & Paid Holidays
Life Insurance & Disability Coverage
Tuition Reimbursement & Professional Development Opportunities
Wellness Programs & Employee Assistance Programs (EAP)
Equal Employment Opportunity (EEO) Statement
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
Join our Team!
Are you passionate about improving the mental well-being of individuals in underserved communities? At Friend Health - HRDI, we are committed to delivering high-quality, integrated care to those who need it most. As a Behavioral Health Consultant, you'll play a critical role within a collaborative care team, helping patients achieve emotional wellness through compassionate, evidence-based support.
If you are a licensed behavioral health professional who thrives in a fast-paced clinical environment, values teamwork, and is driven by purpose-we invite you to join our mission and make a meaningful impact every day.
$38k-47k yearly est. 10d ago
Accounts Payable Clerk
Friend Family Health Center Inc. 4.0
Friend Family Health Center Inc. job in Chicago, IL
The Accounts Payable Clerk (AP) will be responsible for reconciling vendor statements, reimbursements, verify invoices, and handling payment processing, ensuring all suppliers and service providers are paid accurately and on schedule. This role will manage a large volume of invoices and documentation and must have an awareness of basic accounting practices and procedures. The AP Clerk will identify and resolve invoice discrepancies and will respond to finance related requests within the period designated by Finance Leadership.
JOB DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Monitor the Accounting inbox to receive and review requests for payment or assistance.
Enter invoices, prepare, and issue payments to vendors, ensuring timely and accurate payments.
Keeping accurate records of payments, vendor files, and other relevant documents.
Assisting with the preparation of financial reports and statements related to accounts payable.
Charges expenses to accounts and cost centers by analyzing invoice or expense reports.
Responsible for verifying and resolving purchase order, contract, invoice, reimbursements or payment discrepancies and documentation.
Verifies vendor accounts by reconciling monthly statements and related transactions.
Balancing out all payables each day and assisting in preparation of daily and monthly reports.
Perform day-to-day financial transactions including verifying, classifying, and recording accounts payable data and balancing vendor and expense statements.
Perform other duties as assigned.
QUALIFICATIONS
GED required; Associates preferred.
Advanced proficiency level with Microsoft products including Word, Power Point, Excel, etc.
2-5 years of equivalent work experience in a finance position and FQHC experience a strong plus.
Ability to work autonomously in a challenging environment.
Exceptional verbal and written communication skills with a strong emphasis on customer service.
Excellent time management, follow-through, and organizational skills
Ability to manage multiple priorities with a high degree of accuracy.
Some knowledge of Hybrent, Sage, EHR systems and billing software, Centricity and Epic a plus.
SMART GOALS (OUTCOMES)
Ensuring the accuracy of invoice processing.
Ensure payments are processed by vendor deadlines.
Work with Finance Leadership to create processes that minimize fraud.
PHYSICAL REQUIREMENTS
The physical demands described are representative of those that must be met by an employee to successfully perform. The employee frequently is required to stand, walk, reach with hands and arms.
WORKING CONDITIONS
(The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one's senses, and mental demands.) None known.
BENEFITS & COMPENSATION
Hourly Rate: $24.04
Comprehensive Benefits Package, including:
Medical, Dental, and Vision Coverage
Paid Time Off (PTO) & Holidays
403 B
Professional Development Opportunities
Employee Assistance Program (EAP)
EMPLOYMENT CONDITIONS
This is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the duties as described. This is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
$24 hourly 20d ago
Accounting Manager
Friend Health 4.0
Friend Health job in Chicago, IL
Job Description
Accounting Manager Join Our Finance Team & Lead with Excellence Friend Family Health Center is seeking an experienced and detail-oriented Accounting Manager to oversee financial operations, maintain the integrity of accounting records, and ensure compliance with financial regulations. Reporting to the Controller, this role requires expertise in financial management, leadership, and a commitment to accuracy in all accounting processes.
Key Responsibilities
Financial Reporting & Analysis
Prepare and analyze financial statements, reports, and forecasts.
Present financial data and variance analysis to management, investigating any discrepancies.
Conduct in-depth financial analysis, identifying trends, risks, and opportunities.
Budget Management
Assist with budget development and financial planning.
Monitor expenditures and budget variances, implementing corrective actions as needed.
Work closely with grants managers and provider services to maximize available revenue.
Compliance & Auditing
Ensure compliance with accounting principles, internal policies, and financial regulations.
Partner with senior leadership to oversee financial audits and implement process improvements.
Liaise with external auditors to facilitate smooth and accurate audit processes.
Leadership & Team Supervision
Lead and mentor a team of accounting professionals.
Delegate tasks, conduct performance evaluations, and support professional development.
Supervise Senior Accountant, Staff Accountant, and Accounts Payable Supervisor.
Process Improvement & Cash Flow Management
Continuously assess and improve accounting procedures and internal controls.
Implement best practices to optimize efficiency and financial accuracy.
Monitor cash flow activities and oversee cash management operations.
Perform other duties as assigned within the scope of this role.
Supervisory Responsibilities
This position assigns and reviews work, conducts performance evaluations, and provides guidance and disciplinary recommendations for direct reports:
Senior Accountant
Staff Accountant
Accounts Payable Supervisor
Educational Requirements
Bachelor's degree or higher in Accounting, Finance, or a related field.
CPA certification preferred
Experience & Skills
5-7 years of progressive experience in accounting and financial management
2+ years of managerial experience (preferred)
Proficiency in accounting software and ERP systems (Sage Intacct preferred)
Advanced Microsoft Excel skills
Strong knowledge of GAAP and regulatory compliance
Familiarity with Uniform Guidance and nonprofit financial management
Excellent analytical, problem-solving, and decision-making abilities.
Strong leadership, communication, and interpersonal skills
Ability to manage multiple priorities in a fast-paced, dynamic environment
Commitment to teamwork, professionalism, and customer-focused service
Occupational Risk for Exposure to TB
This position carries an occupational risk for exposure to Tuberculosis (TB) due to extensive patient contact. Employment is contingent upon annual TB testing, unless an exception applies:
Documented medical contraindications
Documented religious objections
Standardized Benefits Package
Friend Health offers a comprehensive benefits package, including:
Medical, dental, and vision insurance.
403(b) retirement plan with employer contribution.
Generous paid time off (PTO) and holidays.
Equal Employment Opportunity (EEO) Statement
Friend Family Health Center is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, sex, national origin, age, disability, veteran status, gender identity, sexual orientation, or any other protected status under applicable laws.
Join Our Team!
If you are a finance professional looking to lead an accounting team, optimize financial processes, and contribute to a mission-driven organization, we encourage you to apply! Join Friend Health today and help us drive financial excellence!
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$85k-105k yearly est. 21d ago
Lab Assistant
Lawndale Christian Health Center 3.6
Chicago, IL job
Mission Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities. As a member of the Care Team, the Laboratory Assistant position is responsible for administering vaccines and performing venipunctures, finger sticks, skin punctures, and CLIA waived tests on patients. All staff are required to document their work in the electronic medical record, treat patients in a timely and professional manner, and keep their work areas properly stocked, cleaned, and in compliance with applicable regulations.
Qualifications
* Ability to draw blood and give injections/immunizations on adults, geriatric, pediatric and challenging patients.
* Able to work as a member of an interdisciplinary Care Team.
* Good physical stamina and an ability to be standing most of the day.
* Good interpersonal skills are a necessity, including an ability to work well with the variety of ages, cultures, and temperaments represented among LCHC staff and patients, treating others with kindness and professionalism in all they do.
* Commitment to demonstrating personal integrity through punctuality, honesty, an ability to follow instructions, proper attention to detail in all work matters, and a willingness learn from others.
* An ability to work independently, take initiative, and set priorities in accordance with the needs and mission of the clinic.
* Flexibility to adapt to changing or stressful conditions, including unanticipated changes to working schedules or locations.
* Adequate written and verbal communication skills for communicating coherently and professionally with patients and co-workers.
* Conscientious of departmental and organizational policies and procedures, and able to embrace and personify the mission of the Lawndale Christian Health Center.
Required Knowledge, Education, Experience or Licensure/Registration
* High School Diploma or its equivalent.
* Satisfactory completion of an accredited medical assistant or phlebotomy training program preferred.
* Experience in a medical practice, laboratory, hospital or other clinical setting.
* Phlebotomy certification preferred.
* Bilingual ability as needed.
Lawndale benefits include:
* Health Insurance including Dental, Vision & Pharmacy Benefits
* Paid time off / Paid holidays
* Educational Reimbursement
* Home Buyer Assistance Program
* Retirement Contributions and more....
$30k-36k yearly est. 60d+ ago
HRDI-Addictions Counselor (CADC)
Friend Health 4.0
Friend Health job in Chicago, IL
Job Description
Responsible for providing direct clinical services to clients in accordance with the client's treatment plan at the appropriate level of care as required by the ASAM clinical structure.
Utilize Automated System as primary instrument to complete clinical progress.
Participate in a minimum of four (4) hours per month of direct clinical supervision, one of which is to be one on one with immediate supervisor.
Responsible for maintaining appropriate clinical documentation and compliance with record keeping standards as required by regulatory funding agencies and ASAM clinical structure.
Provide direct clinical services for client's diagnosed with substance abuse and or co-occurring disorders at different levels of care as indicated by treatment plan.
Responsible for ensuring that current treatment plans exist for each client on caseload as well as all pertinent clinical record keeping data.
Participate and present in Utilization Management Team (UMT) staffing as scheduled.
Perform the following clinical tasks at UMT:
a: When presenting, ensures clinical documentation exists that support recommendation for either continued
b: Ensures that UMT treatment recommendations are incorporated in client's treatment plan
Maintains productivity and clinical standards as required by treatment plans.
Respond within the required time frame established by utilization management and Program Supervisor to implement corrective action on any clinical record keeping area that is cited.
Participate in the CADC and MISA in-service trainings during probationary period and ongoing professional development as approved by Program Supervisor.
Ensures that all certification and licensing requirements are kept active and up to date.
Performs other related duties as assigned.
QUALIFICATIONS
IAODAPCA certified (CADC)
Bachelors Degree in social work or related fields preferred
Two years of direct client service in a substance abuse and or MISA treatment setting is a plus
Knowledge of grant funding policies and procedures and applicable local, state, federal regulations
Knowledge of ASAM and clinical quality assurance standards is a plus
Ability to work as part of a multidisciplinary team in a fast paced environment
Excellent written and verbal skills required
Ability to use independent judgment
Knowledge of computers and Microsoft Office Programs
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work is normally performed in a typical interior/office work environment.
Moderate physical activity. May require physical effort including lifting up to 15-25 pounds and some
extended periods of standing or walking.
No or very limited exposure to physical risk.
Valid Driver's License required to travel to different programs
Ability to lift 15 - 25 lbs.
salary starting at $45k
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NlADtMw7T3
$45k yearly 22d ago
Medical Assistant
Friend Health 4.0
Friend Health job in Chicago, IL
Friend Health is looking for several Certified Medical Assistants to join our team. The Medical Assistant will provide medical services to patients under the guidance of a physician, RN or LPN.
The ideal person for this type of role is a good listener, outgoing and compassionate, organized and adaptable and an excellent problem solver. This vital role greets our patients, displays professionalism, and maintains confidentiality.
Responsibilities:
Provide patient-care services- Examine patients, verify all medical history and chart notes. Make a preliminary diagnosis regarding any follow-up procedures needed. Order diagnostic tests as required. Create and maintain patient-care plans, while instructing and guiding patients on progress. Prescribe medication as needed under the direction of a physician.
Perform supportive procedures - Perform procedures such as immunizations, injections, suturing and wound care, and managing infection.
Other duties: - Answer phones, take messages and greet patients. Educate patients regarding diet, family planning, emotional problems, and health maintenance. Act as the backup to the physician when emergency treatments or complex procedures come up. Display professional judgment regarding consultation with supervising physicians concerning appropriate treatment.
Requirements:
High school diploma or GED equivalent required. Certified Medical Assistant. Current CPR certification.
Strong communication skills and the ability to work well with a team in a fast-paced environment
At least 1 year of previous clinical experience is preferred.
About Friend Health:
Friend Health is a healthcare organization dedicated to providing optimum healthcare services and essential resources to underserved communities for over 65 years. Our trusted healthcare professionals are here to serve everyone, providing adult medicine, women's health, children's health, mental health, substance abuse disorder, and dental services. It's who we are. It's what we do.
Friend Health benefits include medical dental, vision, paid time off, retirement savings and professional development. Our benefits are industry leading, with low to no deductibles via the Blue Cross network. Costs for insurance has a high contribution rate by the employer to reduce the cost to you and your family. We offer PTO, sick days and personal paid days off after the completion of the probationary period.
$36k-40k yearly est. Auto-Apply 60d+ ago
Clinic Coordinator
Friend Health 4.0
Friend Health job in Chicago, IL
Friend Health is seeking Clinic Coordinators to join their team at their Cottage Grove location. The ideal candidate will have 2-3 years of customer service skills, experience with electronic health records and general office skills. The clinic Coordinator role offers a competitive salary and benefits package.
Clinic Coordinators perform reception and clerical duties of considerable difficulty in outpatient clinic settings. This position involves extensive utilization of clinic systems and constant interaction with patients, physicians, and other members of the clinic staff. Clinic Coordinators must possess a strong customer service orientation and commitment to excellence and accuracy; while working in a fast paced, multi-tasking environment.
Required Experience:• Associate degree desired or some college work. High School Diploma or GED required.
• 2-3 years of direct public contact experience with particular emphasis on customer service skills.
• Electronic Health Record (EHR) experience desired
• Ability to type 35 wpm and perform general office duties.
• Familiarity with telephone, intercom systems, and personal computers.
• Ability to enter and retrieve data accurately.
• Strong interpersonal skills; ability to handle conflicts with patients using tact, courtesy and discretion.
• Ability to handle sensitive matters according to Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
• Ability to attend mandatory training classes offered after hours or on weekends, with advance notice.
Essential Job Duties & Responsibilities:
• Maintain office supplies and forms necessary to carry out front desk activities
• Maintain familiarity with various types of insurance program/plans
• Assist with Medicaid applications to include Newborn add-on, MPE, and CountyCare
• Maintain familiarity with Federally Qualified Health Center program requirements including Sliding Fee Scale discount program
• Work collaboratively with all departments to ensure timely registration and that patient care activities are coordinated effectively
• Collect balances and copayment due at time of check in
• Reconcile daily balances at the end of the day and submit deposits with batch report to Site Manager
• Enter and verify all patient demographic and insurance information correctly at every point of patient contact
• Schedule appointments for patients in accordance with established procedures
• Confirm patient appointments by telephone 24 hours in advance and document outcome
• Call No Show within 24 hours of missed appointment and attempt to reschedule
• Obtain authorization for treatment from managed care organizations and/or explain self-pay ramifications to patient
$43k-53k yearly est. Auto-Apply 60d+ ago
Pharmacy Technician Trainee
Lawndale Christian Health Center 3.6
Chicago, IL job
Mission Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities. The Pharmacy Technician Trainee is responsible for various tasks, including prescription handling, patient assistance, and maintaining pharmacy operations. Duties involve computerized record-keeping, medication preparation, customer service, and adherence to regulatory standards.
This is a short-term position, with a maximum duration of 2 years.
Training & Certification Requirements:
* Trainees may begin working prior to licensure for up to 60 days after submitting a complete application to the Illinois Department of Financial and Professional Regulation (IDFPR).
* Within 6 months of hire, trainees must enroll in and begin an accredited Pharmacy Technician education and training program, such as those approved by:
* Accreditation Council for Pharmacy Education (ACPE)
* American Society of Health-System Pharmacists (ASHP)
* Or other approved programs
* Completion of the program is required to maintain employment. Failure to do so within 6 months may result in termination.
Support
* The organization will offer financial support to empower staff to obtain the required Certification
* Technicians will need to agree to work at Lawndale Christian Health Center for at least 1 year after completing the program.
Principal Duties and Responsibilities*
* assisting patients
* support pharmacists
* maintaining the robotic dispensing system
* Uphold cleanliness standards
* Demonstrate punctuality, honesty, and willingness to learn from others.
Required Skills or Abilities*
* Ability to strongly embrace and personify the mission of the Lawndale Christian Health Center.
* Ability to work independently and set priorities in accordance with the needs of the Pharmacy.
* Good interpersonal skills are a necessity.
* Adequate written and verbal communication skills for communicating coherently and professionally with patients and co-workers.
Required Knowledge, Experience, or Licensure/Registration
* High School Diploma or equivalent is required
* In the process of receiving an Illinois pharmacy tech license preferred
Zippia gives an in-depth look into the details of FRIEND FAMILY HEALTH CENTER, including salaries, political affiliations, employee data, and more, in order to inform job seekers about FRIEND FAMILY HEALTH CENTER. The employee data is based on information from people who have self-reported their past or current employments at FRIEND FAMILY HEALTH CENTER. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by FRIEND FAMILY HEALTH CENTER. The data presented on this page does not represent the view of FRIEND FAMILY HEALTH CENTER and its employees or that of Zippia.
FRIEND FAMILY HEALTH CENTER may also be known as or be related to FRIEND FAMILY HEALTH CENTER, FRIEND FAMILY HEALTH CENTER INC and Friend Family Health Center, Inc.