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Friendly Enterprise Inc jobs - 25 jobs

  • utility person

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    Utility worker needed to clean inside of restaurant and outside. Job dudies include but not limited to cleaning windows, sweaping parking lot, cleaning freezers,cleaning bathrooms, ect. We offer flexable schedules. Utility worker needed to clean inside of restaurant and outside. Job dudies include but not limited to cleaning windows, sweaping parking lot, cleaning freezers,cleaning bathrooms, ect. We offer flexable schedules.
    $33k-45k yearly est. 60d+ ago
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  • Service Assistant - Dishwasher (Franchise)

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    SERVICE ASSISTANT MISSION To maintain a clean, safe restaurant, and all dishware and utensils necessary to ensure a memorable dining experience for our guests. ESSENTIAL FUNCTIONS Maintain a clean, neat, and safe environment. Maintain a constant state of urgency. Make sure production areas have adequate supplies of clean dishes and utensils. Anticipate coworker's needs and react before they need to ask. Consider all back of the house areas to be your responsibility in regards to cleanliness and neatness. Look for ways to go above and beyond for your guests and coworkers. Own the entire dining experience, engage whenever necessary. Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction. Inform management of slow-downs and the need to take corrective action. Work as a team, utilize our systems and procedures for maximum efficiency. Bus tables in the dining room when necessary to speed service and resupply. Check equipment temperatures constantly to insure compliance and safety. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. SERVICE ASSISTANT MISSION To maintain a clean, safe restaurant, and all dishware and utensils necessary to ensure a memorable dining experience for our guests. ESSENTIAL FUNCTIONS Maintain a clean, neat, and safe environment. Maintain a constant state of urgency. Make sure production areas have adequate supplies of clean dishes and utensils. Anticipate coworker's needs and react before they need to ask. Consider all back of the house areas to be your responsibility in regards to cleanliness and neatness. Look for ways to go above and beyond for your guests and coworkers. Own the entire dining experience, engage whenever necessary. Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction. Inform management of slow-downs and the need to take corrective action. Work as a team, utilize our systems and procedures for maximum efficiency. Bus tables in the dining room when necessary to speed service and resupply. Check equipment temperatures constantly to insure compliance and safety. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work. Skills & Requirements GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work.
    $26k-37k yearly est. 60d+ ago
  • Restaurant Hourly Associate Manager

    Friendly's 3.6company rating

    Friendly's job in Hagerstown, MD

    RESTAURANT HOURLY ASSOCIATE MANAGER Do you want to be part of a team whose mission is to Create Great Memories by bringing Family and Friends together? Year after year, we strive to be the best Friendly's we can be, because we owe it to our guests, consumers and to our team. We are friendly people! Our team is filled with great people who are optimistic, fun and always act with integrity. Be one of those Friendly people who are making a difference in the business and the communities we serve on a daily basis. The Restaurant Hourly Associate Manager is primarily responsible for reinforcing the expected Friendly's culture that will attract, develop, and retain talented Team Members who will deliver on Friendly's mission of creating great memories by bringing family and friends together. The Restaurant Hourly Associate Manager is responsible for managing the daily operations of our Restaurants. Key highlights of the Restaurant Hourly Associate Manager responsibilities include: · Managing the Guest experience including speed of service, Friendliness, and quality of food and ice cream presentation. Making real time adjustments as needed to ensure a great Guest experience every time. Building sales & managing the restaurant budget Managing the inventory process, cost controls, cash management and quality controls per company policies. Leading by example and being a role model of the standards and behaviors consistent with Friendly's values and culture Motivating and retaining Team Members through engagement, training, coaching and development Identifying talent Ensuring that cleanliness, safety, and security standards are executed Assisting with local store marketing opportunities Our Business We are poised for growth, and we know that the best is yet to come for us. As an Employer of Choice, we offer a wealth of opportunities for career growth within a high-performing and rewarding environment. We are proud to be an equal opportunity employer, and welcome applications from all qualified candidates. Our Benefits The health and well-being of our Restaurant Managers and Team Members is a high priority at Friendly's. We offer competitive compensation and benefits and we believe these are key components of our Restaurant Managers' total rewards and employment experience. Free Ice Cream - half gallon to enjoy your with family weekly! Free Meals Discount Program Flexible Schedule Medical, Dental & Life Insurance Disability Programs- Short term and Long term Voluntary Benefits- Critical Illness Plan, Accident Plan, and Pet Insurance Employee Assistance Program Paid time off programs 401k Retirement Plan Requirements: Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or equivalent RESTAURANT HOURLY ASSOCIATE MANAGER Do you want to be part of a team whose mission is to Create Great Memories by bringing Family and Friends together? Year after year, we strive to be the best Friendly's we can be, because we owe it to our guests, consumers and to our team. We are friendly people! Our team is filled with great people who are optimistic, fun and always act with integrity. Be one of those Friendly people who are making a difference in the business and the communities we serve on a daily basis. The Restaurant Hourly Associate Manager is primarily responsible for reinforcing the expected Friendly's culture that will attract, develop, and retain talented Team Members who will deliver on Friendly's mission of creating great memories by bringing family and friends together. The Restaurant Hourly Associate Manager is responsible for managing the daily operations of our Restaurants. Key highlights of the Restaurant Hourly Associate Manager responsibilities include: · Managing the Guest experience including speed of service, Friendliness, and quality of food and ice cream presentation. Making real time adjustments as needed to ensure a great Guest experience every time. Building sales & managing the restaurant budget Managing the inventory process, cost controls, cash management and quality controls per company policies. Leading by example and being a role model of the standards and behaviors consistent with Friendly's values and culture Motivating and retaining Team Members through engagement, training, coaching and development Identifying talent Ensuring that cleanliness, safety, and security standards are executed Assisting with local store marketing opportunities Our Business We are poised for growth, and we know that the best is yet to come for us. As an Employer of Choice, we offer a wealth of opportunities for career growth within a high-performing and rewarding environment. We are proud to be an equal opportunity employer, and welcome applications from all qualified candidates. Our Benefits The health and well-being of our Restaurant Managers and Team Members is a high priority at Friendly's. We offer competitive compensation and benefits and we believe these are key components of our Restaurant Managers' total rewards and employment experience. Free Ice Cream - half gallon to enjoy your with family weekly! Free Meals Discount Program Flexible Schedule Medical, Dental & Life Insurance Disability Programs- Short term and Long term Voluntary Benefits- Critical Illness Plan, Accident Plan, and Pet Insurance Employee Assistance Program Paid time off programs 401k Retirement Plan Requirements: Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or equivalent
    $70k-104k yearly est. 60d+ ago
  • Welcomer - Greeter (Franchise)

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    WELCOMER MISSION To insure that every guest feels welcome and glad they came to Friendly's. ESSENTIAL FUNCTIONS Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Make each guest feel important and special, especially kids! Help the guest understand the Friendly's experience - check if new or returning. Make the guest aware of specials or featured products. Maximize seating efficiency. Deliver rolled, clean silverware to each table. Wait until each guest is seated before presenting menus open to specials if any. Ask if the guest knows what they would like to drink, recommend a Fribble, and if yes, take the order and either get it yourself or deliver it to the server. Constantly inspect the dining room to insure tables to be seated are perfectly reset. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. WELCOMER MISSION To insure that every guest feels welcome and glad they came to Friendly's. ESSENTIAL FUNCTIONS Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Make each guest feel important and special, especially kids! Help the guest understand the Friendly's experience - check if new or returning. Make the guest aware of specials or featured products. Maximize seating efficiency. Deliver rolled, clean silverware to each table. Wait until each guest is seated before presenting menus open to specials if any. Ask if the guest knows what they would like to drink, recommend a Fribble, and if yes, take the order and either get it yourself or deliver it to the server. Constantly inspect the dining room to insure tables to be seated are perfectly reset. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. Must be able to use, or learn to use, the equipment and tools used to perform the job. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Food Service background / experience preferred. Must have excellent people skills. Must have basic math skills. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work Skills & Requirements GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. Must be able to use, or learn to use, the equipment and tools used to perform the job. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Food Service background / experience preferred. Must have excellent people skills. Must have basic math skills. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work
    $26k-33k yearly est. 60d+ ago
  • server

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    I am looking for a server with any time availablity especially nights and weekends. You must have a friendly dispostion and be good with customer service! We tend to stay busy so you must be good under pressure and work at a fast pace. Some of the jobs are waiting on tables and serving guest, bussing and cleaning your tables, making ice creams and some appetizer foods. You would also be responisble for side jobs/ closing jobs along with some cleaning during shift. We are looking for dependable and punctal team members who like to work hard and work as a team. Please apply online or within I am looking for a server with any time availablity especially nights and weekends. You must have a friendly dispostion and be good with customer service! We tend to stay busy so you must be good under pressure and work at a fast pace. Some of the jobs are waiting on tables and serving guest, bussing and cleaning your tables, making ice creams and some appetizer foods. You would also be responisble for side jobs/ closing jobs along with some cleaning during shift. We are looking for dependable and punctal team members who like to work hard and work as a team. Please apply online or within -good with people -FRIENDLY -Hard working -Dependable -Punctial Skills & Requirements -good with people -FRIENDLY -Hard working -Dependable -Punctial
    $25k-38k yearly est. 60d+ ago
  • Guest Experience Manager - Front of House Manager (Franchise)

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    The Guest Experience Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. Revenue Control- achieve revenue control targets for beverage, dessert, App. incidence, employee meals, and execute administrative audits. Crew Training and Certification- Execution of FOH crew training systems, certified trainer rosters FOH/BOH, execution of weekly training schedule FOH/BOH, FOH crew performance appraisals/performance management recommendations Recruitment and Selection- Interviewing FOH candidates Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard. . The Guest Experience Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. Revenue Control- achieve revenue control targets for beverage, dessert, App. incidence, employee meals, and execute administrative audits. Crew Training and Certification- Execution of FOH crew training systems, certified trainer rosters FOH/BOH, execution of weekly training schedule FOH/BOH, FOH crew performance appraisals/performance management recommendations Recruitment and Selection- Interviewing FOH candidates Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard. . Requirements: Experience: minimum of six months of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or GED equivalent Skills & Requirements Requirements: Experience: minimum of six months of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or GED equivalent
    $43k-67k yearly est. 60d+ ago
  • Collection Representative

    Friendly Finance 3.6company rating

    Friendly Finance job in Baltimore, MD

    Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans. Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment. Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans. Locate lost borrowers utlilizing skip-tracing techniques. Qualifications High School diploma or GED Excellent communication, judgment and analytical skills Ability to work in a fast-paced environment and multi-task At lease two years collection experience; auto experience preferred Additional Information EOE
    $30k-37k yearly est. 2d ago
  • Crew Member

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    Friendlys in Perry Hall is hiring Crew members. Must be avaliable on weekends and some nights. Apply Within Friendlys in Perry Hall is hiring Crew members. Must be avaliable on weekends and some nights. Apply Within
    $25k-34k yearly est. 60d+ ago
  • cook/prep

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    Looking for a friendly worker to cook and prep for us. Flexible hour. Experience desired but will train the right person. Looking for a friendly worker to cook and prep for us. Flexible hour. Experience desired but will train the right person.
    $28k-36k yearly est. 60d+ ago
  • Hourly Manager (Franchise)

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    The Hourly Manager is Responsible and Accountable for: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling/Revenue Control- Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback. Crew Training and Certification- Trains and develops crew members, creates an environment that is conducive to learning by allowing people to make mistakes as they learn. Quickly addresses employees who are not successfully completing their plans and redirect their efforts. Recruitment and Selection- Provides candidates with appropriate and timely information about the position, the organization, and the selection process. Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard. The Hourly Manager is Responsible and Accountable for: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling/Revenue Control- Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback. Crew Training and Certification- Trains and develops crew members, creates an environment that is conducive to learning by allowing people to make mistakes as they learn. Quickly addresses employees who are not successfully completing their plans and redirect their efforts. Recruitment and Selection- Provides candidates with appropriate and timely information about the position, the organization, and the selection process. Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard. Requirements: Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or GED equivalent Skills & Requirements Requirements: Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or GED equivalent
    $35k-52k yearly est. 60d+ ago
  • Breakfast Cook

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    Hiring Breakfast Cook Part Time To Full Time Please apply With in. Hiring Breakfast Cook Part Time To Full Time Please apply With in.
    $30k-38k yearly est. 60d+ ago
  • Server - Ice Cream Scooper (Franchise)

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    SCOOPOLOGIST MISSION To bring the magic of our homemade ice cream to every guest through the creation of artistic quality, perfectly portioned ice cream treats. ESSENTIAL FUNCTIONS Treat our fragile, premium, premium ice creams and toppings with total respect and pride. Make increased ice cream consumption the goal of each shift. Enter orders into POS immediately. Make products as fast as possible with precision and fantastic eye appearance- each one a work of art! Expedite orders from the window to the dining room. Find runners or run yourself. Look for sampling opportunities. Monitor and restock the retail cases, make certain they are always perfectly neat. Take and process telephone orders efficiently and encourage guests to order more. Coordinate all online orders to insure they are complete and modifiers are correctly done. Make each guest feel important and special, especially kids! Look for ways to go above and beyond for your guests and coworkers. Be the final quality control checkpoint- be proud of everything. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. SCOOPOLOGIST MISSION To bring the magic of our homemade ice cream to every guest through the creation of artistic quality, perfectly portioned ice cream treats. ESSENTIAL FUNCTIONS Treat our fragile, premium, premium ice creams and toppings with total respect and pride. Make increased ice cream consumption the goal of each shift. Enter orders into POS immediately. Make products as fast as possible with precision and fantastic eye appearance- each one a work of art! Expedite orders from the window to the dining room. Find runners or run yourself. Look for sampling opportunities. Monitor and restock the retail cases, make certain they are always perfectly neat. Take and process telephone orders efficiently and encourage guests to order more. Coordinate all online orders to insure they are complete and modifiers are correctly done. Make each guest feel important and special, especially kids! Look for ways to go above and beyond for your guests and coworkers. Be the final quality control checkpoint- be proud of everything. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. Must be able to use, or learn to use, the equipment and tools used to perform the job. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Food Service background / experience preferred. Must have excellent people skills. Must have basic math skills. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work. Skills & Requirements GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. Must be able to use, or learn to use, the equipment and tools used to perform the job. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Food Service background / experience preferred. Must have excellent people skills. Must have basic math skills. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work.
    $22k-28k yearly est. 60d+ ago
  • Collection Representative

    Friendly Finance 3.6company rating

    Friendly Finance job in Baltimore, MD

    Friendly Finance Corporation is a successful, growing company dedicated to helping automotive dealers with their loan and credit applications/approval needs. Job Description Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans. Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment. Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans. Locate lost borrowers utlilizing skip-tracing techniques. Qualifications High School diploma or GED Excellent communication, judgment and analytical skills Ability to work in a fast-paced environment and multi-task At lease two years collection experience; auto experience preferred Additional Information EOE
    $30k-37k yearly est. 60d+ ago
  • Guest Experience Manager - Front of House Manager (Franchise)

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    The Guest Experience Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. Revenue Control- achieve revenue control targets for beverage, dessert, App. incidence, employee meals, and execute administrative audits. Crew Training and Certification- Execution of FOH crew training systems, certified trainer rosters FOH/BOH, execution of weekly training schedule FOH/BOH, FOH crew performance appraisals/performance management recommendations Recruitment and Selection- Interviewing FOH candidates Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard. . The Guest Experience Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. Revenue Control- achieve revenue control targets for beverage, dessert, App. incidence, employee meals, and execute administrative audits. Crew Training and Certification- Execution of FOH crew training systems, certified trainer rosters FOH/BOH, execution of weekly training schedule FOH/BOH, FOH crew performance appraisals/performance management recommendations Recruitment and Selection- Interviewing FOH candidates Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard. . Requirements: Experience: minimum of three years of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or GED equivalent Skills & Requirements Requirements: Experience: minimum of three years of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or GED equivalent
    $43k-67k yearly est. 60d+ ago
  • Restaurant Cook

    Friendly's 3.6company rating

    Friendly's job in Glen Burnie, MD

    GRILL COOK MISSION To deliver high quality, tasty, hot food, fast, to every guest. ESSENTIAL FUNCTIONS Maintain a clean, neat, safe, food handling environment. Maintain a constant state of urgency. Deliver high quality, tasty, hot food to every guest. E the final quality control checkpoint-be proud of everything. Be considerate of special requests and their importance. Always consider eye appeal as well as taste and temperature. Be a quality maniac! Make sure food arrives at the table at peak quality. Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction. Make products as fast as possible, with precision and fantastic eye appearance. Expedite orders from the window to the dining room. Find runners or run yourself! Inform management of slow-downs and the need to take corrective action. Work as a team-utilize our systems and procedures for maximum efficiency. Alert team members of online orders to insure coordination of all products. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories.
    $28k-36k yearly est. 60d+ ago
  • Server (Franchise)

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    MEMORY MAKER MISSION To provide a memorable dining experience for every guest through personalized service that will bring them back. ESSENTIAL FUNCTIONS Smile and welcome every guest to Friendly's, acknowledge new and returning guests differently. When drink orders are received at greeting, arrive with them on a tray. Always recommend an appetizer outside of breakfast. Enter orders into POS immediately. Always recommend upgrades sincerely, i.e. ‘Would you like to upgrade to loaded waffle fries or a 3 scoop sundae?' Follow all BYOB (Build your own burger) steps completely, especially reading the order back to the guest, using the guest's name upon delivery and at check back. Always recommend dessert by pointing out specific products, use the menu as a visual aid. Make each guest feel important and special, especially kids! Look for ways to go above and beyond for your guests and coworkers. Own the entire dining experience. Be the final quality control checkpoint, be proud of everything. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. MEMORY MAKER MISSION To provide a memorable dining experience for every guest through personalized service that will bring them back. ESSENTIAL FUNCTIONS Smile and welcome every guest to Friendly's, acknowledge new and returning guests differently. When drink orders are received at greeting, arrive with them on a tray. Always recommend an appetizer outside of breakfast. Enter orders into POS immediately. Always recommend upgrades sincerely, i.e. ‘Would you like to upgrade to loaded waffle fries or a 3 scoop sundae?' Follow all BYOB (Build your own burger) steps completely, especially reading the order back to the guest, using the guest's name upon delivery and at check back. Always recommend dessert by pointing out specific products, use the menu as a visual aid. Make each guest feel important and special, especially kids! Look for ways to go above and beyond for your guests and coworkers. Own the entire dining experience. Be the final quality control checkpoint, be proud of everything. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. Must be able to use, or learn to use, the equipment and tools used to perform the job. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Food Service background / experience preferred. Must have excellent people skills. Must have basic math skills. Must meet the company performance standards for the job. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work Skills & Requirements GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. Must be able to use, or learn to use, the equipment and tools used to perform the job. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Food Service background / experience preferred. Must have excellent people skills. Must have basic math skills. Must meet the company performance standards for the job. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work
    $25k-38k yearly est. 60d+ ago
  • Part Time Hourly Manager (Franchise)

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    The Part time hourly Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling/Revenue Control- Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback. Crew Training and Certification- Trains and develops crew members, creates an environment that is conducive to learning by allowing people to make mistakes as they learn. Quickly addresses employees who are not successfully completing their plans and redirect their efforts. Recruitment and Selection- Provides candidates with appropriate and timely information about the position, the organization, and the selection process. Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard. The Part time hourly Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling/Revenue Control- Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback. Crew Training and Certification- Trains and develops crew members, creates an environment that is conducive to learning by allowing people to make mistakes as they learn. Quickly addresses employees who are not successfully completing their plans and redirect their efforts. Recruitment and Selection- Provides candidates with appropriate and timely information about the position, the organization, and the selection process. Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard. Requirements: Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or GED equivalent Skills & Requirements Requirements: Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or GED equivalent
    $35k-52k yearly est. 60d+ ago
  • General Restaurant Worker

    Friendly's 3.6company rating

    Friendly's job in Hagerstown, MD

    Friendlys in Hagerstown is Looking for cooks. Positions are day ight part-time Friendlys in Hagerstown is Looking for cooks. Positions are day ight part-time
    $25k-33k yearly est. 60d+ ago
  • Restaurant Cook

    Friendly's 3.6company rating

    Friendly's job in Glen Burnie, MD

    FOOD QUALITY EXPERT/CAPTAIN MISSION To deliver high quality, tasty, hot food, fast, to every guest. ESSENTIAL FUNCTIONS Maintain a clean, neat, safe, food handling environment. Maintain a constant state of urgency. Deliver high quality, tasty, hot food to every guest. E the final quality control checkpoint-be proud of everything. Be considerate of special requests and their importance. Always consider eye appeal as well as taste and temperature. Be a quality maniac! Make sure food arrives at the table at peak quality. Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction. Make products as fast as possible, with precision and fantastic eye appearance. Expedite orders from the window to the dining room. Find runners or run yourself! Inform management of slow-downs and the need to take corrective action. Work as a team-utilize our systems and procedures for maximum efficiency. Alert team members of online orders to insure coordination of all products. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories.
    $28k-36k yearly est. 60d+ ago
  • Restaurant Managers Full/Part time

    Friendly's 3.6company rating

    Friendly's job in Baltimore, MD

    Friendlys in Baltimore County is looking for full and part time management help. Our sales are growing, come grow with us. Must be 18 years or older, have reliable transportation, and a willing to learn attitude. 6 months experience required, but will train the right person. We offer a fun evironment and benefits. Friendlys in Baltimore County is looking for full and part time management help. Our sales are growing, come grow with us. Must be 18 years or older, have reliable transportation, and a willing to learn attitude. 6 months experience required, but will train the right person. We offer a fun evironment and benefits.
    $48k-66k yearly est. 60d+ ago

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