Friendly's overview

Friendly's is a restaurant chain on the United States' East Coast.
The staff at Friendly's come from unusually diverse demographic backgrounds. The company is 53.2% female and 33.2% ethnic minorities. Friendly's employees are more likely to be members of the Democratic Party than the Republican Party, with 63.2% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at Friendly's is relatively high. Employees at Friendly's stay with the company for an average of 2.6 years before leaving. The average employee at Friendly's makes $32,872 per year, which is quite competitive for its location and industry. In comparison, some of its highest paying competitors, like Hooters, O'Charley's, and Ruby Tuesday, pay $29,695, $29,660, and $28,962, respectively.
Friendly's is an industry leader with 10,000 employees and an annual revenue of $3.8M that is headquartered in Massachusetts.







Founded in



Wilbraham, MA


Organization Type


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The team at Friendly's

Key People
  • Kevin Cross (Manager)
  • Melanie Legault (Manager)
  • Joe Trudo (Manager)
  • Emanoel Yazians (Manager)
  • Donna Cuppels (Manager)
  • Katie Brough (Manager)

The Culture At Friendly's

Information provided by the company
Model our values of Friendship, Teamwork, Compassion, Excellence, Integrity and Customer Focus
Commitment to demonstrate the Friendly Home values of Compassion, Teamwork, Friendship, Customer Focus, Excellence and Integrity
Our excellence is based upon the dedication of ALL our employees, who take great pride in providing compassionate care and services to our Members.
We are seeking compassionate and energetic individuals interested in joining the healthcare profession.
Ournewly increased pay ratescombined with ourconsistent commitment to quality Member caremake this the perfect time to apply!

Friendly's Reviews

Zippia Official Logo


Zippia UserOctober 2019


Zippia Official LogoZippia UserOctober 2019

What Do You Like About Working There?

I got to learn how to do every job including manager! Show More

What DON'T You Like About Working There?

I did nit like the pay. Show More

What Are Your Favorite Benefits/Perks?

Not too many perks other than free food. Show More
Zippia Official Logo


Zippia UserJune 2019


Zippia Official LogoZippia UserJune 2019

What Do You Like About Working There?

Flexible hours and coworkers Show More

What DON'T You Like About Working There?

Each night is completely hit or miss with tips. Show More

What Are Your Favorite Benefits/Perks?

Eating mistakes and the great tip nights Show More
Anonymous review of Friendly's

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Friendly's Rankings

Friendly's is ranked #32 on the Best Hospitality Companies to Work For in Massachusetts list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Friendly's Salaries

How much does Friendly's pay?
The national average salary for a Friendly's employee in the United States is $32,872 per year. Employees in the top 10 percent can make over $68,000 per year, while employees at the bottom 10 percent earn less than $15,000 per year.
Salary Score
Average Employee Earnings

Friendly's Salaries By Job Title

While Friendly's employees earn an average yearly salary of $32,872, different roles can command different wages. The higher paying positions at Friendly's include Computer Programmer, SAS Programmer, Assistant General Manager, and Assistant Manager. A worker with the title Computer Programmer salary at Friendly's can earn an average yearly salary of $64,441. To get a better sense of the salaries at Friendly's, other roles such as Waitress and Cashier can be considered as well. For comparison, the title Waitress at Friendly's earns $20,775 per year.

Friendly's careers

On average, employees at Friendly's stay with the company for 2.6 years. Employees most commonly join Friendly's after leaving McDonald's. When they leave Friendly's, they most frequently get their next job at Walmart.

Average Length of Employment


2.6 years
Bertucci's2.1 years
Au Bon Pain1.8 years
Top Employers Before Friendly's
Walmart7.9 %
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Top Employers After Friendly's
Walmart12.2 %
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Friendly's Employment Videos

Friendly's Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


< $5M

Founded in


Organization type


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Friendly's Competitors

Based on our research, similar companies to Friendly's are Hooters, O'Charley's, and Ruby Tuesday. The wages at Hooters average higher than the other similar companies, where the median salary is $29,695 per year. Employees at O'Charley's earn an average of $29,660 per year, and the employees at Ruby Tuesday earn an average salary of $28,962 per year.

Frequently Asked Questions about Friendly's

When was Friendly's founded?

Friendly's was founded in 1935.

How many Employees does Friendly's have?

Friendly's has 10,000 employees.

How much money does Friendly's make?

Friendly's generates $3.8M in revenue.

What industry is Friendly's in?

Friendly's is in the hospitality industry.

What type of company is Friendly's?

Friendly's is a private company.

Who are Friendly's's competitors?

Friendly's competitors include Bertucci's, Braum's Ice Cream, Au Bon Pain, IHOP, Denny's, Applebee's, Steak 'n Shake, Red Robin, Perkins Restaurant & Bakery, Golden Corral, Buffalo Wild Wings, Shoney's, Ruby Tuesday, Red Lobster, Texas Roadhouse, Cracker Barrel, Hooters, O'Charley's, Logan's Roadhouse, Waffle House.

Who works at Friendly's?

Kevin Cross (Manager)

Melanie Legault (Manager)

Joe Trudo (Manager)

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Where is Friendly's's headquarters?

Friendly's's headquarters is in Wilbraham, MA.

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You can find out what it is like to work at Friendly's, also known as Friendly's, Friendly's Ice Cream, LLC, PRUDENTIAL FRIENDLY SOC and Prudential Friendly Society.

Zippia gives an in-depth look into the details of Friendly's, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Friendly's. The employee data is based on information from people who have self-reported their past or current employments at Friendly's. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Friendly's and its employees or that of Zippia.