Friends of Youth jobs - 77 jobs

Job Description Union Status: Union - This position is represented by the OPEIU bargaining unit. All employment terms follow the collective bargaining agreement. New union hires are placed at starting pay; salary negotiation is not permitted. The Facilities Technician as part of the facilities team and under the direction of the Manager of Facilities, maintains and repairs the buildings, facilities, utility systems, equipment, and grounds. They are responsible for planning, budgeting, and scheduling facility modifications, including estimates on equipment, labor materials and other related costs. The Facilities Technician assumes responsibility for allocated buildings, prioritizes and schedules daily tasks and maintenance requests. essential duties Schedule day-to-day facility related operations including scheduled maintenance, repairs, upgrades, work requests and emergency situations. Utilize working knowledge of carpentry, painting, plumbing, and machinist work. Oversee the work of third-party vendors and subcontractors. Monitor and inspect buildings and premises for fire, security and health and safety issues. Record findings and provide recommendations for improvement to the Manager. Keep work areas clean and up to regulatory standards and comply with all Labor and Industry and Health and Safety standards. Prepare and oversee all preventative maintenance scheduling and work through to timely completion. Respond to work requests in a timely and prioritized manner and documents all the work done through completion. Inspect equipment and building to determine the need for repairs and work with outside vendor as approved and assigned by Manager of Facilities. Ensure documents, paperwork and purchase orders are processed in a timely and efficient manner and communication is effective. Clean, repair and paint officers and other areas following damage or general wear and tear. Conduct regular fire safety inspections, including smoke alarm, fire extinguisher, escape light and alarm test, and record all findings. Plan, schedule, and estimate time and materials needed to complete jobs. Report and keep record of jobs completed and materials used. Schedule and/or conduct snow removal when required. Keep an accurate record of all purchases using an assigned credit card and follow the agency process and procedures. Maintain cooperative and positive relations with employees, clients, partner agencies, volunteers, and donors, building occupants or tenants, contractors, public officials, and the public. Provide excellent customer service to all internal and external facility customers. job requirements a. Education and Experience High school diploma or GED equivalent required. Minimum of one year of related experience and/or training required. Experience and knowledge of carpentry, electrical, plumbing, and HVAC. b. Additional Requirements Must satisfactorily pass criminal history check. Must satisfactorily pass tuberculosis (TB) test. Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment). Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth. Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth. Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens. Proof of COVID-19 vaccination is required. There are no exemptions. May need to intervene during an emergency or any kind of disaster. May need to work evenings, weekends, holidays, extended hours and/or paid overtime; on-call after hours rotation. c. Knowledge, Skills and Abilities Able to engage with diverse populations in a culturally responsive manner. Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity. Strong commitment to Friends of Youth's mission, vision, and values. Excellent verbal and written communication skills. We offer: Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees Health insurance package including medical, dental, vision, 24/7 access to telehealth, long-term disability and life insurance Retirement plan with employer match Employee Assistance Program Flexible spending accounts for health, dependent care, transit, and parking Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures. For more information, email *********************.

Client Services Navigator This is a bargaining unit position represented by the OPEIU. All terms and conditions of employment are subject to change in accordance with a collective bargaining agreement. WORK SCHEDULE: This position is full-time, regular and non-exempt and may require working days, evenings, or weekends based on program needs. This position is on-site client facing and non-remote. ABOUT CENTRALIZED CLIENT SERVICES: The Centralized Client Services team includes approximately 12 team members focused on providing direct, holistic, trauma-informed services to young people. Key services areas include homelessness prevention; Anti-Human Trafficking and Sexual Assault/Abuse; Justice Involved Youth & Young Adult Community Partnership Work; School & Community Education, Outreach & Support Services. The Centralized Client Services division within YouthCare's Programs Department is responsible for connecting youth and young adults to services that provide continuity and stabilization; connecting youth, young adults and families to critical resources and services to prevent homelessness; outreaching into the community to educate the public and share the work YouthCare is doing to end youth homelessness; and working internally to foster an integrative service delivery approach that elevates team member competencies and success in providing culturally relevant services. This program is a part of a multi-disciplinary, Centralized Client Services team providing support to the Youth that we serve. YouthCare provides direct support to unhoused young people in the Seattle and King County region, and the Client Services Navigator team is a central program in meeting young people where they are and walking with them towards greater stability. POSITION SUMMARY: Under the supervision of the Senior Program Manager, the Client Services Navigator is responsible for providing direct, trauma-informed services to a caseload of no fewer than twenty (20) and no more than twenty-five (25) clients at a time. This position will work in a multidisciplinary environment, collaborating with staff across programs to support the diverse and intersecting needs of young people engaged with YouthCare. The role includes conducting housing assessments, Coordinated Entry for All (CEA) nominations, diversion, prevention, and housing navigation to appropriate housing and community resources. The Client Services Navigator will work across funding streams and be able to use varied modalities to support clients towards stability and housing. The Client Services Navigator is expected to work closely with all Orion Center staff and related programs, providing broader programmatic support and ensure coordinated service delivery and holistic client support. This role requires flexibility, collaboration, and strong organizational skills to support young people and young adults in crisis as they work toward stability and independence. ESSENTIAL RESPONSIBILITIES: Client Empowerment & Outcomes Leadership: Manage a caseload of 20-25 clients at a time, maintaining a minimum of 20 active cases. Conduct comprehensive housing assessments, create individualized service plans, and support clients through the CEA nomination and referral process. Support clients in developing self-advocacy and life skills necessary for long-term independence. Understand and utilize diverse funding streams, and the supported practices, to meet young people engaging with YouthCare. Participate in the support and activities of the Orion Resource Center, driving continuity of services and integration of programs. Support the program needs including meeting basic needs, coordinating meal preparation, and maintaining the safety and cleanliness of the center in accordance with established cleaning protocols. Perform janitorial duties and related tasks as required by site needs and agency guidelines. Systems Navigation & Advocacy: Act as a liaison between YouthCare programs, public systems (e.g., DCYF, DSHS, juvenile justice, education), and community providers to ensure coordinated, equitable service delivery. Work collaboratively within a multidisciplinary team that includes case managers, housing specialists, behavioral health professionals, and employment/education staff. Coordinate services across YouthCare's programs-including Orion Center and other internal sites-to ensure consistent, integrated care. Support clients with a broad range of needs, including housing instability, behavioral health, education, employment, and life skills development. Documentation & Accountability: Maintain accurate and timely documentation in YouthCare's Caseworthy system, including service plans, progress notes, discharge summaries, and more. Track client progress and report outcomes to support program evaluation and compliance requirements. Participate in data review meetings to identify trends and inform continuous service improvement. Team Leadership & Collaboration: Provide on-site, in-person support to young people while maintaining professional boundaries. Use and model positive behavior strategies, effective de-escalation, problem-solving, and mediation skills, and be prepared to always apply them, especially during crises. Serve as a mentor and resource to new or less experienced staff, modeling effective client engagement and documentation practices. Facilitate interdisciplinary case reviews and contribute to collective problem-solving and service alignment across programs. Partner with Orion Center staff and other internal teams to align client goals with available program resources. Contribute to ongoing cross-program coordination meetings to ensure that each client receives holistic, barrier-reducing services. Participate in regular supervision, client consultations, and staff and agency meetings. Attend and fully participate in meetings, professional development opportunities, and designated training sessions as required. Trauma-Informed & Culturally Responsive Practice: Deliver services grounded in trauma-informed, culturally competent, and equity-centered principles. Contribute to YouthCare's Diversity, Equity, Inclusion, and Justice (DEI&J) initiatives by identifying and addressing barriers to client access and engagement. This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients, and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. Qualifications QUALIFICATIONS - MINIMUM REQUIREMENTS: Bachelor's degree or master's Degree in counseling, social work, human services, or a related field. At least one (1) year of experience working with at-risk youth or young adults in crisis, in outreach, or in a residential/community-based setting. OR four (4) years of full-time work experience directly serving or managing services for vulnerable populations. Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for the entirety of employment when working with under-18 clients. PREFERRED REQUIREMENTS: Prior case management experience. Two (2) or more years of experience working with vulnerable youth or young adults in crisis or residential programs. Training or coursework in human development, mental health, chemical dependency, or residential care. CONDITIONS OF EMPLOYMENT: Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one year of hire date). Employees who drive YouthCare vehicles as a requirement for their position must be at least 21 years old, possess a valid Washington State Driver's License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of driving certification courses. Drivers under the age of 25 must have been licensed for at least 3 years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. Ability to obtain a current Food Handler's Card Successful completion of pre-service training courses as required by contracting agencies. Training such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management. Proficiency in Microsoft Outlook, Word, and Excel. Ability to maintain professional boundaries, respond therapeutically in crisis situations, and de-escalate conflict. Commitment to YouthCare's cultural proficiency and DEI&J initiatives. PHYSICAL CONSIDERATIONS: Ability to perform a range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.

Title: Provider, ORCA Patient Outreach Division (POD) Schedule: Monday-Friday, business hours (typically 9am-5pm with 30 minute lunch); some flexibility required for outreach events, field engagement, and collaboration with community partners. Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (255 hours per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW Supervised by: ORCA Provider Supervisor A cover letter is required as part of your application to be considered for this role. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About the Opioid Recovery & Care Access (ORCA) program DESC's ORCA program provides compassionate, low-barrier, and evidence-based care to individuals who are recovering from opioid overdose and those seeking treatment for opioid use disorder (OUD). The ORCA Center, our brick-and-mortar location, provides post-overdose subacute stabilization services and provides walk-in access to medications for opioid use disorder (MOUD). The ORCA Patient Outreach Division (POD) delivers field-based MOUD care - meeting people where they literally are in the community. ORCA Center The ORCA Center is open 24 hours per day, 7 days per week, including holidays. It is staffed by a multidisciplinary team, including providers, nurses, medical assistants, peers, and milieu specialists. The ORCA Center offers four overlapping types of services: Care to individuals in stable condition who have experienced an opioid overdose, brought to the ORCA Center by first responders or transferred from local emergency departments. Rapid initiation of medications for opioid use disorder (MOUD), including buprenorphine (sublingual and long-acting injectable) and methadone (under the “72-hour rule”, or CFR Title 21 §1306.07 (b)), for people with OUD, regardless of whether an opioid overdose has recently occurred. Harm reduction counseling and OUD-related physical and behavioral health services. Follow-up care for individuals who have started MOUD to ensure support in MOUD continuation. ORCA POD ORCA POD is ORCA's field-based care team, bringing MOUD induction, stabilization, and maintenance services as well as education and other supports directly to patients in the community. ORCA POD operates during business hours (Monday through Friday, 9 a.m. to 5 p.m.). ORCA POD is a multidisciplinary team, including providers, nurses, and peers, operating across several geographic areas throughout the greater Seattle region including: Permanent Supportive Housing (PSH) sites Emergency shelters Encampments or unsanctioned sites High-need geographic zones identified in collaboration with DESC and community partners Areas without easy access to low-barrier MOUD services JOB OVERVIEW: The POD Provider delivers flexible, trauma-informed clinical care in the field and supports rapid initiation and continuation of medications for OUD (MOUD). This role works closely with DESC's Mobile Integrated Health (MIH) partners at the Seattle Fire Department (SFD) to coordinate targeted outreach, create pop-up MOUD access points, and conduct follow-up with individuals after overdose or acute events. The POD Provider may also support the DESC ORCA Center, which operates 24/7 offering rapid MOUD access and post-overdose care. This is a clinical, non-supervisory position. MAJOR DUTIES AND RESPONSIBILITIES: Field-Based Clinical Care and Community Engagement: Provide evidence-based MOUD treatment (buprenorphine, including LAI formulations; methadone under the 72-hour rule) in a variety of community settings. Provide telemedicine care to patients and remote consultation for nurses in the field. Deliver low-barrier clinical assessments, MOUD initiations, acute follow-up, and ongoing management for individuals engaged in outreach. Conduct harm reduction counseling, including safer-use strategies and overdose prevention planning. Manage common conditions such as skin and soft tissue infections and connect individuals to primary care or mental health services as needed. Participate in Seattle Fire Department Mobile Integrated Health joint outreach operations, pop-up MOUD access points, and targeted “hot spot” engagement based on real-time overdose and EMS data. Support field-based follow-up after overdose, SFD encounters, or ORCA Center visits to ensure MOUD continuation and reduce treatment drop-off. Care Coordination & Multidisciplinary Collaboration Work closely with POD nurses and peers to deliver holistic, relationship-centered care. Coordinate care and warm handoffs with the ORCA Center, DESC outpatient clinics, community MOUD programs, hospitals, and outreach partners. Establish and maintain strong partnerships with SFD MIH, PSH and shelter staff, and other community organizations to expand access to low-barrier addiction care. Ensure continuity for individuals transitioning between field engagement, ORCA Center care, and community providers. Documentation & Clinical Practice Standards Complete timely documentation meeting DESC, regulatory, and payer requirements. Utilize electronic health records effectively and maintain accurate clinical and outreach notes. Professional Development & Team Culture Participate in ongoing training on addiction medicine, harm reduction, trauma-informed practice, race and social equity frameworks, and emerging best practices. Join case reviews, interdisciplinary meetings, and POD team huddles. Engage in reflective practice, welcome feedback, and support a culture of curiosity, collaboration, and equity. Requirements MINIMUM QUALIFICATIONS Fully licensed as a Physician, Nurse Practitioner (Family or Adult NP), or Physician Assistant in the State of Washington. If physician, board certification, or ability to obtain within 12 months of hire, in emergency medicine, family medicine, or internal medicine. Current registration with the Drug Enforcement Agency (DEA). Experience or training in addiction medicine, harm reduction, or caring for individuals with OUD. Proficiency with clinical documentation and electronic health records. Desire to serve people with complex needs who are or have been experiencing homelessness and are living with serious and persistent mental illness, substance use disorder, and other complex medical conditions. Able to work effectively with clients displaying a wide range of challenging behaviors . Adaptable to changing priorities, processes, or workflows as the program grows and evolves. Able to give and receive constructive feedback. Familiar with trauma-informed care, harm reduction, and equity and social justice principles. Possess cultural humility and able to work effectively with individuals of diverse backgrounds and identities. Willing to travel across the greater Seattle area. PREFERRED QUALIFICATIONS Doctoral degree. Experience in low-barrier buprenorphine programs or Opioid Treatment Programs. Background in acute settings (e.g., ED, EMS, crisis response). Training or experience in caring for co-occurring mental health conditions. Experience with field-based medical outreach. Bilingual in Spanish/English Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees and clients, is required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $158,306.40 - $174,783.12

Days Off: Saturday, Sunday Shift: Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: This position requires a strong interest in providing administrative support for a non-profit agency that specializes in services for those experiencing homelessness, mental health crisis, or currently engage in substance use. The successful candidate will be willing to build skills which specialize in engaging and, at times, deescalating clients in order to provide smooth communication between the client and their care team. MAJOR DUTIES AND RESPONSIBILITIES: Front Desk & Lobby - Client Interactions: Greet agency clients and visitors who enter the office and inform appropriate staff of their arrival. Assist in maintaining a comfortable milieu while tolerant of unusual and bizarre client behavior. Observe client behaviors inside lobbies and entryways, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. Provide assistance to homeless individuals and others who are experiencing crises caused by mental illness and/or due to drug/alcohol consumption. Provide information about and referral to other services available in the community to homeless people and others in need. Ensure cleanliness of lobby area, interview/conference rooms and work area. Phones/Mail/Office Supplies: Answer incoming calls promptly with proper etiquette; route calls to appropriate persons; transfers call to voice mail or take messages as needed. Provide basic information on agency and services as appropriate over the phone. Process mail for clients and staff: Accept mail from USPS, UPS, FedEx, and other independent vendors, sort/distribute mail, and enter received client mail into tracking database. Order, maintain and dispense office supplies and forms needed by staff. Schedule routine maintenance of office machines. Paperwork: Assist program staff to update and maintain current resource lists and information manuals. Copy and collate forms and documents of various types for agency staff; monitor and maintain adequate supply of commonly used materials. Track company vehicles, maintain MS Outlook reservation calendar, enter any maintenance requests as needed. Enter client and service data on mental health program clients; coordinate with mental health program staff to ensure accuracy and completeness of information entered into system. Organize, file and/or store source documents for data entered into system, following established procedures for retention or disposal of documents. Generate reports from DESC's database and distribute them to appropriate staff. Non-position specific: Participate in staff meetings and in-service trainings, as appropriate. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Excellent typing and keyboard skills and clerical skills/experience. Computer skills, including data entry and word processing experience, or related experience with the indicated potential to learn these skills quickly. Ability to work independently with a minimum of direct supervision. Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team. Initiative and creativity in problem solving and system development. Careful attention to detail. Ability to communicate and work effectively with staff from various backgrounds and disciplines. Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors. Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $31.42 - $34.69

Days Off: Friday, Saturday Shift: Day Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: The Clinical Support Specialist works under the direction of the CSS Supervisor or Project Manager, and collaboratively as part of an integrated care team including other CSSs, Housing Stabilization Specialists, Residential Counselors, clinical case managers, and other outside provider agencies to provide and coordinate clinical services for tenants. This position offers case management and mental health services to tenants as well as coordinating care with other providers as appropriate. MAJOR DUTIES AND RESPONSIBILITIES: Facilitate engagement of tenants through creative, equitable, culturally relevant, and resourceful strategies that build trust and confidence; publicize service availability. Develop and routinely update an Integrated Service Plan (ISP) in collaboration with tenants, case managers, and other staff, outlining goals and strategies to ensure housing success. Identify and coordinate those case management elements that will be provided by DESC case managers or case managers from outside provider organizations. Support tenants in maintaining safe and healthy unit conditions and passing apartment inspections. This may include hands-on assistance cleaning apartments, arranging and monitoring caregiver/chore-worker services, and/or teaching and modeling independent living skills. Directly provide case management services not covered by other providers. Maintain regular contact with tenants and case managers from DESC and outside provider organizations to monitor progress toward goals identified in the ISP, and to ensure adequate provision of identified services. Document interactions with tenants through logs, service notes, EORs, emails, and other methods as appropriate in accordance with agency guidelines. Understand and meet the various contractual service and documentation obligations relevant to your project. Use trauma-informed strategies to intervene in crises and assist with building rule enforcement and lease compliance, as necessary. Provide education and support for tenants to ensure success as leaseholders. Assist tenants in the formation of interest groups or therapeutic support groups; facilitate when appropriate. Organize outings and activities to improve tenant skills in activities of daily living and to increase the level of meaningful activity in their lives. Work with tenants and other staff to identify needs for additional services, groups, and activities. Work with staff, outside service providers, and community resources to initiate and facilitate these services and activities. Provide individual culturally relevant counseling and information and referral services to tenants as needed. Facilitate community meetings. Participate in staff meetings and trainings. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Ability to perform all major and assigned duties and responsibilities with or without accommodations. Current Agency Affiliated Counselor (AAC) license in Washington State, or equivalent, or ability to obtain an AAC license soon after hire. Clinical experience working with homeless adults disabled by chronic alcoholism, mental illness, and drug use. Knowledge of local homeless, mental health, and chemical dependency service systems. Ability to communicate and work effectively with individuals from diverse backgrounds. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Commitment to the philosophy of cooperation and continuity across agency programs and of consideration and respect for clients. EDUCATION / EXPERIENCE REQUIREMENTS: Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties *Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year PREFERRED QUALIFICATIONS: Two years' experience working with homeless adults disabled by chronic alcoholism, mental illness, and/or drug use. Valid Washington State driver's license and insurable driving record. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $37.78 - $41.72 per hour

WORK SCHEDULE: This position is full-time regular and non-exempt and requires the ability to work a flexible schedule. The schedule will vary depending on program needs. Requires the ability and willingness to work nights, weekends, and holidays when needed, as well as being On-Call in the event of emergencies. This position is expected to work on site and in person. POSITION SUMMARY: Under the supervision of the Program Manager, the Program Supervisor will be responsible for the overall daily operations of the program site. The Program Supervisor will provide day-to-day supervision, leadership, and guidance of the Engagement Specialists. In conjunction with other program leadership and staff, the Program Supervisor's task is to create a safe and caring therapeutic environment for vulnerable young people in residence. The position requires strong organizational, supervisory, and administrative skills, as well as the ability to be flexible while maintaining a safe and structured environment. ESSENTIAL RESPONSIBILITIES: Assist the Program Manager in the day-to-day oversight of the program. Hire, supervise, and develop Engagement Specialists staff (both full-time and on call). Ensures program maintains licensing compliance; meeting at least the minimum standards as stated in WAC and COA policies. Ensure state and federal program requirements are met including that all forms and progress notes are properly completed, and intakes/exits are entered into the client management system. Create staff work schedule ensuring appropriate supervision levels for licensing requirement. and recommends approval of all leave requests. Provide supervision, coaching, and feedback for all direct reports. Complete performance evaluations in a timely manner. Lead weekly house/community meeting for youth, and house staff meeting with Engagement Specialist and Mental Health Therapist. Distribution of client cash allowances. Provide transportation and/or support for appointments (medical, counseling, etc.) as needed. Facilitate the drop off and pickup of client's medications. Oversee implementation of recreational activities, life skill workshops, or other psycho-educational activities facilitated by Engagement Specialists. Oversee and implement the meal service program ensuring compliance with licensing regulations while including youth voice. Conduct monthly Health and Safety inspection and program fire drill. Complete required documentation. This duty is shared with the Program Manager. Ensure the facility is appropriately stocked of all supplies (including food, PPE, office supplies, client clothing, etc.). This duty is shared with the Program Manager. Ensure the facility and vehicle is maintained in a safe, clean, and orderly fashion. This duty is shared with the Program Manager. Coordinate and monitor house activities including use of kitchen and laundry facilities. Ensure the overall cleanliness of the facility by monitoring weekly chores. Responsible for taking calls as needed and required to answer and respond to emergency program calls. Split On-Call responsibility with other program supervisors. Provide on-site coverage if needed during emergencies or when unable to find coverage to meet client-staff ratio needed. Ensure behavioral management system is implemented in a fair, trauma-informed, and therapeutic manner. Plan or coordinate special events, such as holidays, acculturation activities, educational and recreational outings, and other meaningful experiences for young people. Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Program Manager or designee as required by state and federal requirements. Attend and assist your team members with contributing to our DEI&J culture by creating at least one SMART Goal related to DEI&J within their control to deliver. Lead at least one check-in each month with each team member to review SMART Goals, Values, and DEI&J commitments to be set up for success at the mid-year performance review. Additionally, recognize and provide positive feedback for all accomplishments. This is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients, and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. Qualifications QUALIFICATIONS - MINIMUM REQUIREMENTS: 3 or more years of experience working with vulnerable young people and/or young people experiencing homelessness. High School Diploma or GED. Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. PREFERRED REQUIREMENTS: 1 or more years of experience documenting outcomes for grant compliance. 1 or more years of supervision experience. BA in social services, education, or related fields. Leadership or teaching experience with Opportunity Youth or similar nontraditional populations. Course work, experience, or training in education, child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred. CONDITIONS OF EMPLOYMENT: Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one-year of hire date). Employees who drive YouthCare vehicles as a requirement for their position must be at least 21 years of old, possess a valid Washington State Driver's License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3 years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. Ability to obtain a current Food Handler's Card Successful completion of pre-service training courses as required by contracting agencies. Training such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management. Computer software skills including Windows, Microsoft outlook, Microsoft Word, and Excel. Initiative, creativity, reliability, flexibility, thoroughness Strong verbal and written communication skills with good quality spelling, grammar, and punctuation in English. High integrity when dealing with a broad array of cultures and restricted and/or confidential information. Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people. Ability to coordinate overall program functioning. Ability to accurately maintain and produce files, records, logs and reports. Ability to maintain professional boundaries with clients while building trust and respect. Ability and willingness to stay awake and alert during overnight shifts. Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young people's safety. May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare's initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. PHYSICAL CONSIDERATIONS: Ability to perform a range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.

Compass is hiring two (2) individuals for this role, see job description details for specific schedules. ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto's Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle's The Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit ******************************* LOCATION: Pioneer Square Neighborhood (Seattle, WA) REPORTS TO: Program Coordinator and Program Manager FLSA STATUS: Non-Exempt SCHEDULE #1: Sunday-Thursday 4pm-12am with bi-monthly staff meetings on Thursdays 1-2pm SCHEDULE #2: Thursday-Monday 4pm-12am with bi-monthly staff meetings on Thursdays 1-2pm MEAL PERIOD: Paid (30-minutes) SALARY RANGE: $24.50 per hour (Step 1*) *Step 2: 2.5% increase after a consecutive year of employment ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff. Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed. Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities. Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals. Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management. Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use. Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints. Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager. Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions. Follow building/staff safety and emergency procedures according to program and agency policies. Perform light janitorial duties, as assigned. Leadership Recognize the value that different perspectives and cultures bring to the organization. Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate. Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position. KNOWLEDGE, SKILLS, AND ABILITIES Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities. Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills. Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability. Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed. Ability to work in a fast-paced environment with frequent interruptions and crisis situations. Ability to set and maintain boundaries in a professional manner. Ability to follow agency policy and procedures to maintain safety and security within the facility. Follow sound interpersonal boundaries and emotional intelligence. Relate openly and comfortably with people from all backgrounds while valuing different points of views. Promote a team environment that values, encourages, and supports differences. Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions. Strong problem-solving skills are required to be successful in this role. Aptitude for learning new technology skills with Microsoft products and other internet-based software. Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier). EDUCATION AND/OR EXPERIENCE At least 1 year of experience in a social/human service setting, preferred. Awareness and/or training around belonging, compassion, and meeting people where they are, preferred. Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred. Experience working in an environment where language may be a barrier, preferred. Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in human/social services or related field would be a complement to the required experience. Requirements PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds. Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required. Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at ************ or via e-mail at *********************************. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve. Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment. This position is not eligible for remote work; it requires onsite work only. Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.

Schedule: Varies. This position will generally work weekdays 9am-5pm, with some night and weekend hours as needed for supervision and program coverage needs. Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Supervised by: ORCA Senior Medical Lead A cover letter is required as part of your application to be considered for this role. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About the Opioid Recovery & Care Access (ORCA) program DESC's ORCA program provides compassionate, low-barrier, and evidence-based care to individuals who are recovering from opioid overdose and those seeking treatment for opioid use disorder (OUD). The ORCA Center, our brick-and-mortar location, provides post-overdose subacute stabilization services and provides walk-in access to medications for opioid use disorder (MOUD). The ORCA Patient Outreach Division (POD) delivers field-based MOUD care - meeting people where they literally are in the community. ORCA Center The ORCA Center is open 24 hours per day, 7 days per week, including holidays. It is staffed by a multidisciplinary team, including providers, nurses, medical assistants, peers, and milieu specialists. The ORCA Center offers four overlapping types of services: Care to individuals in stable condition who have experienced an opioid overdose, brought to the ORCA Center by first responders or transferred from local emergency departments Rapid initiation of medications for opioid use disorder (MOUD), including buprenorphine (sublingual and long-acting injectable) and methadone (under the “72-hour rule”, or CFR Title 21 §1306.07 (b)), for people with OUD, regardless of whether an opioid overdose has recently occurred. Harm reduction counseling and OUD-related physical and behavioral health services. Follow-up care for individuals who have started MOUD to ensure support in MOUD continuation. ORCA POD ORCA POD is ORCA's field-based care team, bringing MOUD induction, stabilization, and maintenance services as well as education and other support services directly to patients in the community. ORCA POD operates during business hours (Monday through Friday, 9 a.m. to 5 p.m.). ORCA POD is a multidisciplinary team, including providers, nurses, and peers, operating across several geographic areas throughout the greater Seattle region including: Permanent Supportive Housing (PSH) Emergency shelters Encampments or unsanctioned sites High-need geographic zones identified in collaboration with DESC and community partners Areas without easy access to low-barrier MOUD services JOB OVERVIEW: The ORCA Provider Supervisor is a physician, board certified or eligible in addiction medicine, who will work clinically at both the ORCA Center and with the ORCA POD team, support the hiring and supervision of the ORCA Program providers (FTE 5-6), and, together with the rest of the ORCA leadership team, be accountable for the clinical outcomes and impact of the ORCA Program. This position has administrative duties associated with planning, hiring, quality assurance/improvement, and collaboration with other health system partners. Additional activities include engagement on behalf of DESC in related healthcare and public health system policy work, and leadership support and/or direct involvement in DESC evaluation and other research efforts. This position will interface closely with ongoing efforts at DESC to care for individuals with opioid use disorder or at risk of opioid poisonings, through a variety of harm mitigation and treatment efforts. MAJOR DUTIES AND RESPONSIBILITIES: Administration, Planning, and Supervision In coordination with the Agency Medical Director, Agency Nursing Director, ORCA Senior Medical Lead, and other members of the ORCA leadership, the ORCA Provider Supervisor will support the operation and progress improvement of the services provided by the ORCA Center and POD. Provide and document clinical supervision of the 5-6 providers in the ORCA Program. Collaborate closely with the ORCA Center Operations Manager and ORCA Center Nurse Supervisors in the strategic structuring, recruitment, hiring, orientation, training, and supervision of a float pool of providers to work as needed to fill gaps in ORCA Center staffing. Supervise and evaluate assigned staff, encompassing clinical performance, work efficiency and output, and team collaboration. Incorporate an equity framework for all aspects of work across the ORCA Program in collaboration with other leaders. Participate in DESC medical staff leadership meetings, as schedule allows. Collaborate with other DESC leadership staff and teams whose work interacts with the ORCA Program for enhanced client care coordination and improved client experience as they seek services from different DESC programs. Support ORCA Program staff meetings, including discussion of complex cases, clinical performance standards, literature reviews, and general information sharing. Develop and maintain collaborative relationships with internal and external parties, including partner agencies, funders and relevant other entities. Clinical Provide evidence-based MOUD treatment (buprenorphine, including LAI formulations; methadone under the 72-hour rule) in a variety of community settings. Provide telemedicine care to patients and remote consultation for nurses in the field. Deliver low-barrier clinical assessments, MOUD initiations, acute follow-up, and ongoing management for individuals engaged in outreach. Conduct harm reduction counseling, including safer-use strategies and overdose prevention planning. Provide screening, testing, and treatment related to infectious diseases commonly affecting people who use drugs (HCV, HIV, STIs). Manage common conditions such as skin and soft tissue infections and connect individuals to primary care or mental health services as needed. Participate in Seattle Fire Department Mobile Integrated Health joint outreach operations, pop-up MOUD access points, and targeted “hot spot” engagement based on real-time overdose and EMS data. Support field-based follow-up after overdose, SFD encounters, or ORCA Center visits to ensure MOUD continuation and reduce treatment drop-off. Other Provide in-service education to ORCA Center staff at all levels. Work with quality assurance and others to verify compliance with administrative rules such as and not limited to patient and records privacy. Participate in research and program evaluation activities related to the ORCA Program as capacity allows. Demonstrate the ability to work effectively under supervision, as part of a multi-disciplinary team, and independently, when necessary. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Active Washington State Department of Health license as a physician. Registration with the Drug Enforcement Agency. Board certification in addiction medicine, or ability to obtain within 12 months of hire, as well as certification in emergency medicine, family medicine, or internal medicine. Experience working with adults experiencing homelessness, mental illness and/or substance use disorders. Desire to serve people with complex needs who are or have been experiencing homelessness and are living with serious and persistent mental illness, substance use disorder, and other complex medical conditions. Initiative and creativity in designing clinical programs and clinical protocols to optimize health outcomes and best meet the needs of the patient population. Ability to prioritize and to shift focus rapidly to address the spectrum of issues which occur in a typical day. Able to work effectively with clients displaying a wide range of challenging behaviors . Adaptable to changing priorities, processes, or workflows as the program grows and evolves. Able to give and receive constructive feedback. Familiar with trauma-informed care, harm reduction, and equity and social justice principles. Possess cultural humility and able to work effectively with individuals of diverse backgrounds and identities. Computer skills, including proficiency with Microsoft Word and Microsoft Excel. Strong organizational and administrative skills. Strong ability to manage email. Strong ability to approach those with differing opinions with curiosity and active listening. Strong oral and written communication skills. Willing to travel across the greater Seattle area. PREFERRED QUALIFICATIONS: Doctoral Degree. At least one year working in a low-barrier buprenorphine program or a Federal Opioid Treatment Program. Experience working in the emergency department or other acute care setting. Experience working in field-based settings. Experience implementing quality improvement strategies. Experience in research or implementation science. Supervision experience or other leadership experience. Ability to drive an agency or personal vehicle to conduct agency related business, including a current Washington State driver's license and insurable driving record. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $256,494.24 - $290,199.84 annually

Schedule: Variable, providers typically work 12-hour shifts with at least a 30-minute break, 7:00 am - 7:30 pm and 7:00 pm - 7:30 am Shift Differential: $3.25 per hour Night Shift differential, paid in addition to hourly wage Supervised by: ORCA Center Senior Medical Lead Physician Other Benefits: 403(b), EAP, Sick & Safe Time About DESC: DESC is a multi-service agency that specializes in providing permanent supportive housing, emergency shelter, residential crisis services, and comprehensive behavioral health outpatient services for people with long-time experiences of homelessness and serious behavioral health disabilities. We utilize harm reduction, trauma informed care, and housing first practices, striving to deliver high-quality, outcomes-oriented, flexible services that accommodate consumers' unique needs. The ORCA Center builds upon DESC's successful and innovative clinic- and field-based outpatient OUD treatment team and will collaborate closely with this team. Job Overview: This role will provide direct clinical care within the DESC Opioid Recovery and Care Access (ORCA) Center. The ORCA Center is estimated to start clinical services in late summer to fall 2025 and will eventually be open 24 hours per day, 7 days per week, including holidays. It will offer four overlapping types of services, delivered by a team of prescribers, nurses, medical assistants, peer specialists and milieu specialists, with operational leadership support: Care to individuals in stable condition who have experienced an opioid overdose, brought to the ORCA Center by first responders or transferred from local emergency departments. Rapid initiation of medications for opioid use disorder (MOUD), including buprenorphine (sublingual and long-acting injectable) and methadone (under the “72-hour rule”, or Code of Federal regulations Title 21 §1306.07 (b)), for people with opioid use disorder (OUD), regardless of whether an opioid overdose has recently occurred. Harm reduction counseling and OUD-related physical and behavioral health services, such as hepatitis C testing and treatment and HIV pre-exposure prophylaxis. Follow-up care, at the ORCA Center or at times field-based, with individuals who have started MOUD to ensure support in MOUD continuation. This is a clinical role without administrative or supervisory duties. PRIMARY RESPONSIBILITIES: Clinical Care Provide evidence-based treatment for OUD, including initiation and management of buprenorphine (sublingual and long-acting injectable) and, according to DESC protocols, methadone initiation. Conduct harm reduction counseling and provide services related to infectious diseases such as syphilis, hepatitis C, and HIV (including PrEP). Manage and treat conditions commonly seen in individuals with OUD, such as skin and soft tissue infections and linkage to mental health care. Perform initial health assessments and follow-up visits for individuals starting or continuing MOUD. Educate patients on health-related topics, treatment plans, and harm reduction strategies. Document clinical care in accordance with DESC and regulatory standards. Care Coordination Collaborate with an interdisciplinary team of clinicians, peer specialists, and social workers to provide holistic care. Ensure continuity of care for individuals transitioning between ORCA Center services and other health care providers. Professional Development Stay updated on best practices in addiction medicine and harm reduction through continuing education. Participate in in-service training and case discussions to maintain high clinical standards. Requirements MINIMUM QUALIFICATIONS: Fully licensed as a Physician, Nurse Practitioner (Family or Adult NP), or Physician Assistant in the State of Washington. Registration with the Drug Enforcement Agency. Experience or training in addiction medicine and harm reduction. Strong commitment to serving individuals with complex needs, including homelessness and co-occurring behavioral health conditions. Familiarity with trauma-informed care, harm reduction principles, and equity frameworks. Ability to remain open and receptive to constructive feedback. Strong ability to approach those with differing opinions with curiosity & active listening. Ability to work collaboratively in a multidisciplinary team environment. PREFERRED QUALIFICATIONS: Experience in low-barrier buprenorphine programs or Federal Opioid Treatment Programs. Experience in an acute care setting (e.g., emergency department or overdose prevention center). Skills in addressing co-occurring mental health conditions and physical health needs. Proficiency with electronic health records and clinical documentation. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees and clients, is required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $87.54 per hour

Shift: Office Day Days Off: Saturday, Sunday Insurance Benefits: Medical, Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION DESC is seeking an experienced Senior Program Manager who is interested in strengthening systems, supporting a team of program leaders, and contributing to high-quality crisis and diversion services for some of our community's most vulnerable residents. This role provides senior leadership for facility-based crisis and diversion services within DESC's Mobile Response Department. In this role, you will oversee a multidisciplinary crisis stabilization program that provides essential mental health, substance use, and healthcare services to those experiencing an acute crisis and a diversion funds program that provides targeted financial assistance to help individuals connect to stable housing or reunite with family. Program scope may expand as services evolve. You will lead and support program managers and coordinators, helping ensure services are delivered safely, equitably, and in alignment with DESC's mission and values. The role balances operational leadership, staff development, funder partnership, and system coordination in a fast-paced, 24/7 crisis environment. You will also play a key role in shaping and operationalizing program vision-translating strategy into practical systems, workflows, and leadership practices that support high-quality, responsive services. In partnership with DESC's other agency leaders, this role supports program alignment with applicable healthcare regulations and contract requirements. This position reports to the Director of Mobile Response Division and is a member of DESC's senior management team. JOB DUTIES Program Leadership & Operations Provide overall leadership and oversight for assigned crisis and diversion programs, ensuring effective and coordinated service delivery. Support and develop program managers and coordinators as an integrated leadership team. Translate program vision into clear, workable systems and day-to-day operational practices. Provide on-call leadership coverage as part of a rotating schedule to support 24/7 operations. With support from Human Resources and agency leadership, oversee program operations in alignment with DESC personnel policies, applicable Collective Bargaining Agreements (CBAs), and employment practices. Staff Supervision & Workforce Support Provide direct supervision to program leadership staff and coordinators. Maintain flexibility in supervisory assignments, including temporarily providing supervision to supervisory or direct service staff when needed to ensure continuity, safety, and staff support. Partner with Human Resources to support recruitment, onboarding, performance management, and retention. Promote staff well-being, equity, and sustainability in high-acuity work environments. Support and encourage the development of internship, student, or trainee opportunities when operationally feasible. Clinical, Medical & System Collaboration Work in close partnership with senior medical, clinical, and operational leaders to support integrated, client-centered services. Partner with the program's Medical Director to ensure program operations reflect the needs and responsibilities of prescribing providers and medical staff. Support coordination across crisis response programs and community partners to promote continuity of care. External Partnerships, Funders & Contracts Build and maintain strong relationships with external partners, including healthcare providers, community organizations, funders, and contract administrators. Serve as a programmatic liaison with funders, participating in meetings, site visits, and contract discussions. Communicate program outcomes, challenges, and capacity needs in a transparent and collaborative manner. Work in partnership with DESC's contracts, finance, and grants teams to support funding alignment, renewals, and reporting expectations. Accountability & Continuous Improvement With guidance from DESC's compliance and quality teams, support program compliance with applicable healthcare regulations and funding requirements. Partner with finance, quality, and data teams to support accurate reporting, monitoring, and audit readiness. Use data, staff feedback, and operational experience to identify risks, improve services, and strengthen program sustainability. Support program readiness for licensing requirements applicable to facility-based crisis services as programs evolve. Requirements MINIMUM QUALIFICATIONS Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses. Master's degree in Social Work, Counseling, Psychology, Nursing, Public Health, or a related field. Two or more years' experience in community based behavioral health services. One or more years' supervisory experience. One or more years' of project or program management experience. Experience working with adults experiencing homelessness, mental illness and/or substance use disorders. Experience leading teams in complex or fast-paced environments. Commitment to harm reduction, trauma-informed care, recovery-oriented practice, and equity. Demonstrated strong communication, leadership, and problem-solving skills. Ability to work flexible hours, including on-call coverage, as needed. Ability to pass a Washington State criminal background check PREFERRED QUALIFICATIONS Experience supervising managers or senior staff. Experience working with public funding, contracts, or funders. Experience supporting workforce development or training initiatives. Bilingual or bicultural background. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, walk when completing rounds several times a day, move quickly during de-escalations, communicate with other persons by talking and hearing, and lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $122,924.16 - $139,077.60 annually

Days Off: Saturday, Sunday Shift: Day (8:00am - 4:30pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About the STAR Center: DESC's STAR (Stability Through Access and Resources) Center is a time-limited, 24/7, behavioral health-focused non-congregate shelter located at 619 3rd Avenue and Cherry St in Seattle. The program works with unsheltered adults facing significant untreated and undertreated challenges related to mental health and substance use disorders, prioritizing the most vulnerable individuals in our community. The center will serve as an entry point for individuals with significant behavioral health disabilities to access a comprehensive range of services. All services are provided through a Harm Reduction and Housing First lens. Services are strength-based, person-centered, and trauma-informed. Interventions focus on housing, medication for opioid use disorders, and other substance use issues, outpatient behavioral health services, and various social services. On-site staff will help guests navigate access to long-term housing and healthcare services, which will result in healthier outcomes for STAR Center guests and our city. JOB DESCRIPTION: The Benefits Navigator focuses on assisting STAR Center guests to acquire, navigate, and renew public benefits to meet their medical, financial, nutritional, transportational, and other relevant needs. Common program applications that the Benefits Navigator will work with clients on include Aged, Blind or Disabled Cash Program (ABD), Social Security Income (SSI), Social Security Disability (SSDI), Apple Health Medicaid, Medicare, and ORCA Lift. A strong applicant will be familiar with these resources, as well as other local housing, employment, and community resources relevant to STAR Center clients. This position is part of a multi-disciplinary 24/7 team of professionals that works with behavioral health and other providers to meet the unique needs and circumstances of homeless and unstably housed individuals staying at the STAR. Collaboration is critical to the success of this role. MAJOR DUTIES AND RESPONSIBILITIES: Work with STAR Center clients to acquire and renew public benefits. This includes (but is not limited to) ABD, SSI, SSDI, Medicaid, Medicare, and ORCA Lift. Work with STAR Center clients to acquire documents necessary for obtaining housing and benefits (such as personal identification, social security card, birth certificate, etc). Support clients in scheduling and attending appointments related to benefits or benefit acquisition. This includes providing transportation or attending appointments with them as needed. Assist clients in navigating or troubleshooting benefits-related issues, such as contacting an agency, updating personal information, or connecting them with specialists for more in-depth support. Coordinate, communicate, and collaborate with other DESC programs, external community providers, and other relevant stakeholders to ensure continuity of client care and successful transition of clients to long-term providers. Complete housing assessments with clients and assist with CEA housing nominations. Collaborate with Case Managers in the planning, creation, and implementation of detailed client-centered, goal-oriented, strength-based disposition plans focused on benefits and housing acquisition. Collaborate with intensive case management services and provide case management coverage when needed to ensure continuity of care and access to housing, physical and behavioral health care, financial assistance and vocational training or employment. Utilize motivational interviewing and other strength-based strategies to encourage client participation in services. Identify barriers to guest program participation and work with STAR staff and other DESC providers to mitigate barriers to client participation. Maintain timely service notes, client files, and other documentation in accordance with DESC's documentation standards. Participate in crisis intervention and verbal de-escalation to maintain a safe, secure environment as needed. Participate in staff meetings, training sessions, and other events related to effective collaboration and service delivery. Provide on-site support to other DESC colleagues as needed, including milieu coverage and other duties related to maintaining a clean, safe, and orderly environment. Work with Outreach Case Managers to outreach potential clients in the community, including encampments and public areas, as assigned. Promote and maintain positive relationships with the surrounding neighborhood. Perform other duties as assigned to support the effective operation of the STAR Center. Requirements MINIMUM QUALIFICATIONS: Current Washington Department of Health minimum credential as an Agency Affiliated Counselor or ability to obtain the credential upon hire. Ability to drive an agency or personal vehicle to conduct agency-related business. A current Washington State driver's license and insurable driving record are required. Experience working with adults experiencing chronic homelessness, severe mental illness, substance use disorders, and/or co-occurring conditions. An understanding of Housing First and Harm Reduction principles. A commitment to providing low-barrier, strength-based, person-centered, trauma-informed care. Willingness to be flexible and work cooperatively with coworkers to accomplish all responsibilities of the team. Strong verbal and written communication skills that meet DESC's documentation and reporting standards. Ability to handle sensitive information and maintain client privacy with a high degree of professionalism. Ability to communicate and work effectively with staff and clients from diverse backgrounds. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients Ability to work flexible hours as required by program and staffing needs including evenings, weekends, and/or holidays as needed. Ability to pass Washington State Criminal background check. EDUCATION AND EXPERIENCE: Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties *Internal applicants in direct, client-facing positions can substitute 6 months of experience in lieu of 1 year PREFERRED QUALIFICATIONS: SAMHSA SOAR Benefits training certificate Demonstrated professional experience assisting people with accessing benefits. Bilingual in Spanish/English. Knowledge of harm reduction strategies, motivational interviewing, and de-escalation skills. Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $37.78 - $41.72 per hour

WORK SCHEDULE: This position is full-time regular and non-exempt, and may require working days, evenings, nights and weekends and alternate work locations. TEAM OVERVIEW: The Engagement and Workforce Services Team includes approximately 20 team members focused on building relationships, restoring trust, and planning for the next steps as youth and young adults prepare for independence. The staff helps young people learn soft skills and take attainable first steps toward longer-term employment. The Team offers transformative ways to build skills and confidence to explore a career and gain long-term employment. The Engagement and Workforce Services Team spans different program sites- Orion Center, YouthBuild programming at the South Seattle College campus, and the Denny Shell space called “The Annex”. Engagement and Workforce Services division within YouthCare's Programs Department is responsible for connecting youth and young adults to services that provide continuity and stabilization; connecting young adults to critical resources and services to prevent homelessness; outreaching into the community to educate the public and share the work YouthCare is doing to end youth homelessness; and working internally to foster an integrative service delivery approach that elevates team member competencies and success in providing culturally relevant services. ABOUT YOUTHBUILD: YouthBuild programs provide pathways for youth and young adults who are out-of-school and out of work to a living wage job. All over the world YouthBuild programs unleash the positive energy of low-income young people to rebuild their communities and their lives, breaking the cycle of poverty with a commitment to work, education, family, and community. At YouthCare's YouthBuild, located at South Seattle College's Georgetown Campus, young people learn construction skills through building affordable housing for homeless and low-income people in their neighborhoods while they complete their GED or prepare for post-secondary education or apprenticeships in the building trades. POSITION SUMMARY: Under the supervision of the Senior Program Manager - Engagement and Workforce Services, the Program Manager - YouthBuild will provide leadership and support to the YouthBuild program team. The Manager will work on the sector focused/industry training elements in collaboration with other department and agency leaders, including program design and implementation. The Manager will support the development and management of various strategic partnerships pertaining to workforce programming, including growing employer engagement relations and communication. This role will be instrumental in creating and sustaining external relationships with partners, employers, funders, and other stakeholders as it pertains to programs under their supervision. The role provides direct supervision to 4-8 staff working across the team. ESSENTIAL RESPONSIBILITIES: Program Planning and Development: Design and develop strategic plans for the YouthBuild Pre-Apprenticeship Program that aligns with organizational goals and community needs. Establish program objectives, milestones, and timelines. Create and maintain program documentation, including manuals, policies, and procedures. Oversee implementation of Department of Labor requirements. Program Coordination and Implementation: Oversee the day-to-day operations of the program, ensuring smooth and effective delivery of services, including the coordination of the education, construction, life skills, job placement, leadership, and case management components. Coordinate scheduling and logistics for partner engagement, safety training, guest speakers, and site tours. Maintain relationship with South Seattle College and manage to ensure adequate training facilities and space for YouthBuild and ensure that eligible youth participants are enrolled in the YouthBuild college classes and receive credit on a quarterly basis. Program Coordination and Implementation: Oversee the day-to-day operations of the program, ensuring smooth and effective delivery of services, including the coordination of the education, construction, life skills, job placement, leadership, and case management components. Coordinate scheduling and logistics for partner engagement, safety training, guest speakers, and site tours. Maintain relationship with South Seattle College and manage to ensure adequate training facilities and space for YouthBuild and ensure that eligible youth participants are enrolled in the YouthBuild college classes and receive credit on a quarterly basis. Recruitment and Participant Support: Oversee recruitment and enrollment in coordination with Client Services Navigator. Conduct interviews and background checks and select participants based on established criteria. Offer ongoing mentorship and support, addressing any barriers to participation and success. Curriculum and Training Management: Collaborate with educators and trainers to deliver a comprehensive curriculum that includes academic instruction, vocational training, and life skills education. Ensure training content is current and aligned with industry standards and employer expectations. Partnership Development and Engagement: Establish and maintain relationships with local employers, apprenticeship programs, educational institutions, and community organizations. Develop partnerships that provide opportunities for internships, job placements, and advanced training for participants. Represent the program at community meetings, events, and with potential partners to promote engagement and support. Monitoring and Evaluation: Develop and implement systems for tracking participant progress, including attendance, performance, and outcomes. Conduct regular program evaluations to assess effectiveness and identify areas for improvement. Collect and analyze data to inform program decisions and report on outcomes to stakeholders. Budget and Resource Management: Manage the program budget, ensure funds are allocated effectively and expenditures are monitored. Identify and secure resources necessary for program operation, including materials, facilities, and staff. Seek additional funding opportunities through grants and partnerships. Contracts and Reporting: Ensure the program complies with all relevant laws, regulations, and guidelines. Maintain accurate and up-to-date records and documentation for all program activities. Prepare and submit required reports to funders, partners, and organizational leadership. Team Leadership and Supervision: Recruit, train, and supervise program staff, including educators, trainers, and support personnel. Foster a collaborative and positive team environment. Attend and assist your team members with contributing to our DEI&J culture by creating at least one SMART Goal related to DEI&J within their control to deliver. Lead at least one check-in each month with each team member to review SMART Goals, Values, and DEI&J commitments to be set up for success at the mid-year performance review. Additionally, recognize and provide positive feedback for all accomplishments. Community Outreach and Advocacy: Engage with the community to raise awareness about the YouthBuild program and its benefits. Advocate for the needs and interests of program participants within the community and with potential employers. Develop marketing and communication strategies to promote the program. Continuous Improvement and Innovation: Stay informed about trends and best practices in pre-apprenticeship training and youth development. Explore and implement innovative approaches to enhance program delivery and participant outcomes. Encourage feedback from participants, staff, and partners to drive continuous improvement. Crisis Management and Conflict Resolution: Address and resolve any issues or conflicts that arise within the program. Implement strategies to manage crises and ensure the safety and well-being of participants and staff. Provide support and resources to participants facing personal or professional challenges. Provide consultation and support in assessing potential emergency situations impacting client services and staffing. This is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description. Qualifications QUALIFICATIONS - MINIMUM REQUIREMENTS: 2-4 years' experience as Program Manager. At least two years' of successfully working with at-risk-youth or young adults in a job training program. Bachelor's degree in social work or relevant field of study and 1+ years of relevant work experience, OR an equivalent combination of education, relevant work experience, and/or lived experience (3+) serving young people experiencing homelessness, housing instability, poverty, and systemic oppression Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients. PREFERRED REQUIREMENTS: Master's degree in social work, Public Administration, Education or related field. Demonstrated ability in youth development, employment training and/or familiarity with YouthBuild model. Strong commitment to the philosophy of the program - to help youth people succeed and reorient their lives, nurture their leadership skills and enable them to make a difference in their community. Public speaking skills and excellent listening and written communication skills. Willingness to learn from young people. CONDITIONS OF EMPLOYMENT: Must be able to provide I-9 supporting documentation for employment. Ability to provide a negative TB Test (results must be within one year of hire date). Employees who drive YouthCare vehicles as a requirement for their position, must be at least 21 years of old, possess a valid Washington State Driver's License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3 years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old. Successful completion of pre-service training courses as required by contracting agencies. Training such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management. The ability and willingness to operate a 15-passenger van to transport clients. Ability to deal therapeutically with behavioral and emotional problems presented by youth and understanding of emotionally, physically and sexually abused youth. Ability to accurately maintain and produce files, records, logs and reports. Ability to maintain professional boundaries with clients while building trust and respect. Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and youth safety. May be required to assume responsibilities or duties within the Unit not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare's initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. PHYSICAL CONSIDERATIONS: Ability to perform a range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.

Days Off: Saturday, Sunday Shift: Day (9:00am - 5:30pm) Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community's adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DESCRIPTION: The MRRCT Day Shift Project Manager is responsible for overseeing a highly motivated and effective crisis response outreach team, representing the roles of Clinical Supervisors, Mental Health Professional Outreach Specialists, Certified Peer Outreach Specialists, and Behavioral Health Outreach Specialists. This team will respond to the crisis needs of community members throughout the central region of King County, as dispatched by Crisis Connections/988, and will provide follow up care or recommendations as deemed clinically appropriate. The Day Shift MRRCT Project Manager will be responsible for overseeing their team's collaborative and engaging connections with law enforcement, fire/medics, designated community responders, emergency room staff, and crisis connections dispatch team, as well as other community partners and referents. MAJOR DUTIES AND RESPONSIBILITIES: Program Operations Under the supervision of the MRRCT Sr. Program Manager, oversee the day shift and flex shift operations of the program in continuity with swing and night shift programming. Understand expectations and implement shift work of MRRCT as described in King County's Provider Manual. Manage and provide oversight of the 24/7 scheduling for MRRCT services. Oversee hiring functions to ensure full staffing across all shifts and position types. Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary. Assure continuity of services with other DESC programming as necessary. Participate in verbal de-escalation and supportive restraints in emergent situations and be able and willing to assist other staff as needed to maintain a safe, secure environment. Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with DESC's Fleet Manager, and ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly. Compliance Ensure that MRRCT operates in compliance with contract, licensing and relevant regulatory requirements. In conjunction with DESC's Data Systems Administrator, coordinate data collection and reporting to King County. Oversee quality assurance of clinical documentation so staff maintain current and complete clinical records, and that documentation complies with the agency's clinical accountability policies and procedures and contract requirements. Participate in quality assurance reviews when assigned. ?Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same. Supervision & Clinical Oversight Provide routine administrative and clinical supervision of three (3) Clinical Shift Supervisors, (Day Shift Peer Supervisor, Day Shift MHP Supervisor, Day Shift Flex/Follow Up Care Supervisor), including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files. Train MRRCT staff in relevant skills and procedures that meet agency and various contract requirements. Provide specific crisis intervention and other relevant training. As a member of a multi-disciplinary team, provide multi-axial assessments, substance use disorder (SUD) assessments, crisis intervention, stabilization and meaningful engagement to adults referred to MRRCT in the field as necessary. Assure implementation of program development in congruence with principles of recovery-based services and mentor staff on conducting work within a Recovery framework. Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients as necessary. ?Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same. Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community. Community Engagement & Agency Representation Act as point person for coordination and problem solving with partnering organizations including law enforcement, criminal legal system, healthcare facilities including emergency rooms, psychiatric inpatient units, behavioral health agencies, neighborhoods and surrounding businesses, and other human service organizations. Participate in routine meetings and check ins with community partners, funders, and others as required. Develop expertise and strong working collaborative relationships with all referral sources, as well as with “back door” providers of mental health treatment, substance use treatment, housing services, shelter services, state and federal benefits programs. Share on-call administrative and supervisory duties with the Mobile Response Division in emergent situations. Other When available and on-site at DESC locations, assist program staff as necessary. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses. Two or more years' experience in community based behavioral health services. Experience working with adults experiencing homelessness, mental illness and/or substance use disorders. Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. Be able to pass a Washington State Criminal background check. Familiarity with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices. Knowledge of Harm Reduction strategies. Strong working knowledge of DSM 5. Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or substance use disorder crisis to ensure the physical and psychological safety of clients. Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control. Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own. Assist clients in identifying unmet needs that may be causing them to have recurrent crisis. Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity Possess strong communication and writing skills. Ability to work flexible hours as required by program and staffing needs including evenings, weekends, and/or holidays. Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present. Ability to communicate with and supervise staff from diverse backgrounds. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: One or more years' supervisory experience. Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington. Qualified to provide Department of Health Approved Supervision to LICSW, LMFT and/or LMHC candidates. Bilingual in Spanish/English. Crisis Outreach and/or Crisis Intervention experience. Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC ************ definition). Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employees will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $105,442.8 - $119,298.96

Shift: Office Day Days Off: Saturday and Sunday Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. PROGRAM DESCRIPTION: In conjunction with the SAGE Program Manager and other supervisors, a supervisor of the SAGE program oversees all aspects of long-term case management services, and works closely with other DESC programs to assure successful coordination of care and promotion of recovery to the highest degree possible. MAJOR DUTIES AND RESPONSIBILITIES: Assist SAGE Program Manager in planning, implementation and coordination of long-term case management mental health services at the agency. Support and train case management staff toward improved care standards and practice skills. Coordinate with DESC programs to assure successful transition of consumers to long-term case management. Coordinate and participate in psychiatric consultations, clinical supervisions, program meetings, and in-service training of mental health program staff; participate in clinical reviews and case conferences. Coordinate schedule for all aspects of long-term mental health services, including scheduling of individual team members and coverage of office and drop-in center areas. Schedule and conduct quarterly quality assurance reviews of charts of long-term case management consumers. Supervise and review team clinical documentation to assure that team members maintain current and complete clinical records, and that records comply with the agency's clinical accountability policies and procedures. Oversee compliance with documentation requirements of relevant WACs, King County, PHP and other funding sources (as applicable), in conjunction with Clinical Programs Contracts and Quality Assurance Manager. Provide individual supervision and consultation for team members. Conduct performance evaluations of clinical staff on scheduled basis and keep supporting documentation in confidential files. Participate as a regular member of various committees to assure efficient, accurate, and quality work performed by self and supervisees. Track various matters through chart review and database reports to assure timeliness and accuracy of program work. Maintain familiarity with agency and mental health system policies and procedures and assure adherence to these procedures. Identify need, and advocate for, modification to procedures. Establish and maintain cooperative relationships with human service organizations that provide resources needed by mental health consumers, and with other agencies in the mental health and social service system. Provide clinical case management services for a small caseload, and, as needed to support team members. Collaborate with non-mental health DESC staff to ensure tight continuity of care for consumers using other DESC services. Teach and promote outreach services and active integration of recovery-based service with all clients. Other duties as assigned. LIVING CONDITIONS: All DESC clinical leaders are responsible for ensuring that their teams support their clients to achieve and maintain healthy living conditions as applicable. This may include participating in unit cleaning when the need arises. Requirements MINIMUM QUALIFICATIONS: Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health. One or more years' experience in community based behavioral health services. Experience working with adults experiencing homelessness, mental illness and/or substance use disorders. Possess the skills and attitude to provide sound clinical and administrative supervision. Ability to communicate and work effectively with staff from various backgrounds. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Supervisory experience. Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington or actively pursuing one of these credentials. Qualified to provide Department of Health Approved Supervision to LICSW, LASW, LMFT and/or LMHC candidates. Bilingual in Spanish/English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $92,270.16 - $104,395.20 annually

Days Off: Saturday, Sunday Shift: Office Day Insurance Benefits: Dental, Life, Long-term Disability, Medical Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: As DESC continues to grow in size and complexity, the Senior Manager of Data and Analytics will shape and implement DESC's data collection, reporting, analysis and evaluation efforts, coordinating efforts across all programs. This position will work closely with the Program Leadership and administrative teams to identify and prioritize work and lead a team of analysts. This includes supporting billing analysis, report/dashboard development, and research to provide management with data for use in evaluating program and policy objectives. The data and analytics team is also responsible for Medicaid and other healthcare billing processes and developing validation and auditing tools to support program management. MAJOR DUTIES AND RESPONSIBILITIES DATA EVALUATION & ANALYSIS: * Analyze service and business data to guide the agency's budget and policy decisions. * Coordinate work and agency requests with Software Development and Contracts team managers. * Develop and update web reports and data tracking dashboards. * Organize and coordinate ad hoc analyses to detect trends, correlations, or any other patterns in service and financial data pertinent to agency operations. * Work collaboratively on multidisciplinary teams to review and analyze data at an agency-wide level, and to help develop best presentation of the data for consumption across the organization. * Develop new performance metrics and dashboard system to track contract and outcome requirements, as well as supporting new policy and procedures. * Conduct performance analysis of programs and suggest system improvement strategies as it relates to client services. DATA COLLECTION & PROCESS IMPROVEMENT: * Work collaboratively with the Contracts team, Business Planning Manager, and direct service teams to establish program data requirements and collection methods. * Assure that key deliverables provide validated and timely information that is understandable and relevant to the business objectives of each project. * Conduct performance analysis of programs and suggest system improvement strategies as it relates to client services. * Analyze program performance data to guide the agency's budget and policy decisions. * Help develop and maintain a QA/QI program. * Develop recommendations for adopting new, modified or revised policies and procedures, new performance metrics, or other strategies to address any issues. * Work collaboratively with our IS department to implement and improve data collection processes around the organization. * Develop forms and data submission methods to achieve highest possible degree of efficiency. SUPERVISION: * Provide direction and supervision of a team of data analysts * Responsible for overall management of the team, including budgetary oversight and personnel management. * Prioritize team's work and focus based on business needs. * Review work products to ensure quality and consistency of content. * Conduct scheduled performance reviews. * Recruit, interview and hire individuals. OTHER: * Participate in external agency committees or workgroups. * Comply with all agency policies and procedures, relevant Washington Administrative Code, RCWs, HIPAA Privacy Rules and King County Behavioral Health Division policies and procedures. * Attend and participate in relevant team meetings, agency sponsored trainings and all-staff meetings; and * Other duties as assigned. Requirements MINIMUM QUALIFICATIONS * Bachelor's degree in quantitative science, computer science, related field, or equivalent experience: advanced degree a plus. * 4 years' highly relevant paid work and management experience. * Demonstrable expertise in SQL development, including manually writing complex views and queries. * Knowledge of health equity and organizational change principles. * Strong analytical, planning, and data reporting skills. * Proven ability to influence & gain buy-in at multiple levels and across division of internal and external stakeholders. * Ability to organize and coordinate work efficiently; prioritize workload, work under pressure with tight timelines and changing priorities. * Initiative and creativity in problem solving and system development. * Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. * Appropriate safeguarding and handling of confidential and proprietary information. PREFERRED QUALIFICATIONS * Degree in social or behavioral sciences. * Master's or Doctoral degree in analytic or computer sciences. * 2+ years of experience as a software developer. * Experience working in the healthcare field. * Experience working in administration/coordination in a human services or affordable housing setting. * Previous experience with non-profit or social service agencies. * Experience working with individuals who are homeless, mentally ill, and/or use substances. * Python programming experience. * Web development experience; HTML, CSS, PHP, JavaScript. * Experience with Apache or other HTTP servers, GitHub, and Linux. * Cloud experience (A.W.S, Azure, Google Cloud Platform). * Experience with object-oriented programming. * Experience with medical/health information and QA/QI processes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply

**Days Off:** Saturday, Sunday **Shift:** Day **Insurance Benefits:** Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability **Other Benefits:** Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan **Union Representation:** This position is a part of a union and is represented by SEIU Healthcare 1199NW. **About DESC:** DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. **JOB DEFINITION:** This position requires a strong interest in providing administrative support for a non-profit agency that specializes in services for those experiencing homelessness, mental health crisis, or currently engage in substance use. The successful candidate will be willing to build skills which specialize in engaging and, at times, deescalating clients in order to provide smooth communication between the client and their care team. **MAJOR DUTIES AND RESPONSIBILITIES:** **Front Desk & Lobby - Client Interactions:** + Greet agency clients and visitors who enter the office and inform appropriate staff of their arrival. + Assist in maintaining a comfortable milieu while tolerant of unusual and bizarre client behavior. + Observe client behaviors inside lobbies and entryways, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. + Provide assistance to homeless individuals and others who are experiencing crises caused by mental illness and/or due to drug/alcohol consumption. + Provide information about and referral to other services available in the community to homeless people and others in need. + Ensure cleanliness of lobby area, interview/conference rooms and work area. **Phones/Mail/Office Supplies:** + Answer incoming calls promptly with proper etiquette; route calls to appropriate persons; transfers call to voice mail or take messages as needed. Provide basic information on agency and services as appropriate over the phone. + Process mail for clients and staff: Accept mail from USPS, UPS, FedEx, and other independent vendors, sort/distribute mail, and enter received client mail into tracking database. + Order, maintain and dispense office supplies and forms needed by staff. + Schedule routine maintenance of office machines. **Paperwork:** + Assist program staff to update and maintain current resource lists and information manuals. + Copy and collate forms and documents of various types for agency staff; monitor and maintain adequate supply of commonly used materials. + Track company vehicles, maintain MS Outlook reservation calendar, enter any maintenance requests as needed. + Enter client and service data on mental health program clients; coordinate with mental health program staff to ensure accuracy and completeness of information entered into system. + Organize, file and/or store source documents for data entered into system, following established procedures for retention or disposal of documents. + Generate reports from DESC's database and distribute them to appropriate staff. **Non-position specific:** + Participate in staff meetings and in-service trainings, as appropriate. + Other duties as assigned. Requirements **MINIMUM QUALIFICATIONS:** + Excellent typing and keyboard skills and clerical skills/experience. + Computer skills, including data entry and word processing experience, or related experience with the indicated potential to learn these skills quickly. + Ability to work independently with a minimum of direct supervision. + Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team. + Initiative and creativity in problem solving and system development. + Careful attention to detail. + Ability to communicate and work effectively with staff from various backgrounds and disciplines. + Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors. + Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. **PHYSICAL DEMANDS:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. **EQUAL OPPORTUNITY EMPLOYER:** DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $31.42 - $34.69

Union Status: Union - This position is represented by the OPEIU bargaining unit. All employment terms follow the collective bargaining agreement. New union hires are placed at starting pay; salary negotiation is not permitted. The Facilities Technician as part of the facilities team and under the direction of the Manager of Facilities, maintains and repairs the buildings, facilities, utility systems, equipment, and grounds. They are responsible for planning, budgeting, and scheduling facility modifications, including estimates on equipment, labor materials and other related costs. The Facilities Technician assumes responsibility for allocated buildings, prioritizes and schedules daily tasks and maintenance requests. essential duties Schedule day-to-day facility related operations including scheduled maintenance, repairs, upgrades, work requests and emergency situations. Utilize working knowledge of carpentry, painting, plumbing, and machinist work. Oversee the work of third-party vendors and subcontractors. Monitor and inspect buildings and premises for fire, security and health and safety issues. Record findings and provide recommendations for improvement to the Manager. Keep work areas clean and up to regulatory standards and comply with all Labor and Industry and Health and Safety standards. Prepare and oversee all preventative maintenance scheduling and work through to timely completion. Respond to work requests in a timely and prioritized manner and documents all the work done through completion. Inspect equipment and building to determine the need for repairs and work with outside vendor as approved and assigned by Manager of Facilities. Ensure documents, paperwork and purchase orders are processed in a timely and efficient manner and communication is effective. Clean, repair and paint officers and other areas following damage or general wear and tear. Conduct regular fire safety inspections, including smoke alarm, fire extinguisher, escape light and alarm test, and record all findings. Plan, schedule, and estimate time and materials needed to complete jobs. Report and keep record of jobs completed and materials used. Schedule and/or conduct snow removal when required. Keep an accurate record of all purchases using an assigned credit card and follow the agency process and procedures. Maintain cooperative and positive relations with employees, clients, partner agencies, volunteers, and donors, building occupants or tenants, contractors, public officials, and the public. Provide excellent customer service to all internal and external facility customers. job requirements a. Education and Experience High school diploma or GED equivalent required. Minimum of one year of related experience and/or training required. Experience and knowledge of carpentry, electrical, plumbing, and HVAC. b. Additional Requirements Must satisfactorily pass criminal history check. Must satisfactorily pass tuberculosis (TB) test. Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment). Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth. Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth. Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens. Proof of COVID-19 vaccination is required. There are no exemptions. May need to intervene during an emergency or any kind of disaster. May need to work evenings, weekends, holidays, extended hours and/or paid overtime; on-call after hours rotation. c. Knowledge, Skills and Abilities Able to engage with diverse populations in a culturally responsive manner. Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity. Strong commitment to Friends of Youth's mission, vision, and values. Excellent verbal and written communication skills. We offer: Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees Health insurance package including medical, dental, vision, 24/7 access to telehealth, long-term disability and life insurance Retirement plan with employer match Employee Assistance Program Flexible spending accounts for health, dependent care, transit, and parking Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures. For more information, email *********************.

Shift: Variable - no earlier than 8am, no later than 7pm Other Benefits: 403(b), EAP, Sick & Safe Time DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: The Psychiatric ARNP is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary. JOB DEFINITION: The Psychiatric ARNP is a member of a multi-disciplinary team and is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary. In conjunction with other psychiatric and management staff, this position has clinical responsibility for monitoring participant treatment and staff delivery of clinical services, assuring compliance with all local, state and federal laws and relevant contract and procedure requirements associated with operations within DESC. Services will be provided in participants' home and community at least 75% of the time which includes travel time to perform services. In conjunction with the project manager, team leader, Nursing Supervisor, psychiatrist and Medical Director, this position has overall clinical responsibility for monitoring participant treatment and staff delivery of clinical services. All members of the team are expected to work with participants in a variety of shared functions. This team is designed to work with individuals who have experienced long durations or multiple episodes in psychiatric hospitalizations and/or residential mental health treatment. Individuals served experience chronic or multiple episodes of severe mental illness, co-occurring substance use disorders and possibly homelessness. These individuals have either been unable or unwilling to participate and succeed in traditional treatment settings. Therefore, it is critical that the members of this team work together in a collaborative manner that eliminates the traditional treatment borders and barriers. MAJOR DUTIES AND RESPONSIBILITIES: Coordinate client care with a multi-disciplinary team of social workers/case managers, chemical dependency professionals, psychiatric nurses, peer counselors, employment specialists and other mental health staff within the PACT team. Perform full psychiatric evaluations and provide treatment and recommendations as appropriate, at DESC sites and in the community, as needed by program and individual need. Diagnose the nature and extent of mental and/or substance-related disorders by reviewing the client's clinical record, requesting and reviewing known medical/psychiatric documentation, coordination with other providers, and evaluating the client's current physical and psychological condition. Coordinate all psychiatric services provided with Program management, Medical Director, nursing and other management staff. PACT always has a provider on-call who is available for consultation with other staff as well as Emergency Departments, first-responders, and other medical providers. Maintain compliance with all related licensing, DEA, and other regulations. Conduct all work within principles of the Recovery model. Evaluate clients and advise course of treatment. Respond to emergency situations as needed. Refer and advocate for clients to consult with a primary care physician on a regular basis. When appropriate, refer clients to other specialists. For all clients receiving medication treatment, conduct a face to face evaluation at least every 90 days or other schedule as related regulations or contract terms change. Document all client contacts and pertinent information according to agency, County, and State requirements within stated time lines. Provide treatment in compliance with relevant RSN policies and procedures and all local, state and federal requirements. In coordination with the Medical Director and Psychiatrist, participate in clinical program planning, matters of regulatory compliance for medical staff, and other issues relating to delivery and integration of psychiatric care. Actively participate in staff meetings and in-service trainings. Provide weekly psychiatric consultation to treatment teams and individual consultation as time allows. Provide education to clinical teams and individually as opportunity and need presents. Demonstrate the ability to work effectively under supervision, as part of a multi-disciplinary team, and independently, when necessary. Take initiative to meet the changing needs of community mental health treatment. Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS Masters degree in Nursing, Psychiatric. Washington State Department of Health license as a Psychiatric Advanced Registered Nurse Practitioner with prescriptive authority per WAC 308-120-400. Registration with the Drug Enforcement Agency. Must have a Washington State Driver's License, a reliable vehicle to use for work purposes and current auto insurance. Ability to work flexible hours as required by program and staffing needs including occasional evenings or weekends. Ability to share on-call Psychiatric consultation as scheduled with other provider. This effort also receives additional compensation. Be able to pass a Washington State Criminal background check. Knowledge and skill in working with co-occurring mental health and substance abuse disorders. Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices. Knowledge of Harm Reduction strategies. Ability to relate to a wide range of people, demonstration of highly developed communication skills, and a desire to serve mentally ill, chemically dependent, and homeless clients. Ability and interest in providing case consultations with a multi-disciplinary staff. Ability to remain open and receptive to constructive feedback. Ability to communicate with and coordinate staff from diverse backgrounds. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. Bilingual in Spanish/English preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and clients, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $87.54 per hour

Union Status: Union - This position is represented by the OPEIU bargaining unit. All employment terms follow the collective bargaining agreement. New union hires are placed at starting pay; salary negotiation is not permitted. The Youth Specialist provides supervision and support to all youth utilizing a trauma informed approach. They are responsible for overseeing daily activities internally and supervision and guidance tasks during appointments and while on outings in the community. The Youth Specialist provides a safe environment for youth, including transportation to meet medical, educational, and legal needs. They model and teach healthy communication and daily living skills to youth and encourage and motivate youths' interest to identify and complete their personal goals. REPORTS TO: Supervisor of Youth Haven Schedule: Sunday-Thursday 3:30pm-12am ESSENTIAL DUTIES Safety and Well-Being Maintain a safe living environment. Demonstrate and teach self-regulation. Promote a sense of community and safety. Support conflict resolution skills. Use preventive floor management techniques to address challenging behaviors. Encourage the involvement of family members and support people where appropriate. Youth Engagement Listen to and address individual concerns. Provide personal attention, tailoring services to individual clients Support the growth and development of independent living skills Respect confidentiality. Build positive relationships with residents. Interact with empathy and without judgment. Supervision and Monitoring Plan, supervise and support tasks that promote mental, physical, and social health. Ensure the safe storage of medications and dispense as prescribed and instructed. Assist with homework, work attainment, goal setting and achievement. Prepare meals and snacks. Design and facilitate scheduled groups and activities as requested. Transport youths to appointments and outings as assigned. Stay in close contact to maintain awareness of the whereabouts of the youths. Monitor health and other behaviors. Report any concerns regarding abuse, exploitation and/or neglect to the Supervisor and subsequently to Child Protective Services. Assist in training volunteers, interns, and relief employees under the guidance of the Supervisor. Communication and Record Keeping Attend and positively contribute to weekly team meetings. Attend professional training for continuous knowledge and growth. Model positive and healthy behaviors. Objectively document behavioral events. Maintain daily communication logs. Record medication and fund disbursements. Complete incident reports as per agency policy. Complete other reports as requested by a supervisor. Provide consistent communication and support with accurate daily documentation for reports. job requirements a. Education and Experience Bilingual in English/Spanish preferred High School Diploma or General Education Diploma (GED) required. Bachelor's degree in a human-service field preferred. Minimum of 6 months of full-time experience, providing direct service to youth in a work or volunteer capacity. Experience working with youth who are homeless and/or involved in the foster care system. Experience working with immigrant and refugee youth is preferred. b. Additional Requirements Must be 21 years of age or older. Must satisfactorily pass criminal history check Must satisfactorily pass tuberculosis (TB) test within the past year. Must successfully complete the following health certification requirements within 30 days of employment: Food Handler's, CPR, First Aid and Bloodborne Pathogens training. Must have a valid Washington State driver's license or be able to obtain one by date of employment. Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business must have a safe driving record as defined by Friends of Youth. c. Knowledge, Skills and Abilities Able to engage with diverse populations in a culturally responsive manner. Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity. Strong commitment to Friends of Youth's mission, vision, and values. Excellent verbal and written communication skills. Excellent organizational and time-management skills. Able to maintain strong personal and professional boundaries. Able to work independently and as part of a team. Able to establish and maintain positive working relationships with youth. Able to separate one's personal beliefs and values from those of youth. Proficient skill set with Microsoft Office programs. We offer: Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance Retirement plan with match Transgender Health Benefits Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures. For more information, email *********************.