Front counter attendant job description
Updated March 14, 2024
5 min read
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Example front counter attendant requirements on a job description
Front counter attendant requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in front counter attendant job postings.
Sample front counter attendant requirements
- High school diploma or equivalent
- Basic math and computer skills
- Experience handling cash and credit card transactions
- Ability to stand for long periods of time
- Flexibility to work weekends and holidays
Sample required front counter attendant soft skills
- Excellent customer service skills
- Strong communication skills
- Ability to multi-task in a fast-paced environment
- Positive attitude and team player mentality
- Problem-solving and conflict resolution skills
Front counter attendant job description example 1
Rush Enterprises front counter attendant job description
Rush Truck Centers is the largest network of heavy- and medium-duty truck dealerships in North America, selling and servicing Peterbilt', International', Mitsubishi Fuso', Ford', Hino' and Isuzu' trucks at over 120 state-of-the-art facilities in 22 states. We provide a full range of aftermarket solutions, backed by a $250+ million parts inventory, over 2,400 service bays and 26 collision centers. Full-service truck leasing and rentals are available, as well as financial and insurance services.
The Parts Sales Representative-Front Counter sells commercial vehicle and equipment parts to external customers via the counter or over the phone.
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Responsibilities:
+ Sell parts to external and account customers, over the counter, through the shop, or on the phone.
+ Ensure all parts movements are performed in SAP in a timely manner.
+ Keep repair orders updated in Service Link.
+ Initiate all retail orders possible in Parts link.
+ Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
+ Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
+ Responsible for core returns - per procedure.
+ Complete all customer and vendor returns-per procedure.
+ Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
+ Set up orders for daily shipment, delivery, or pick-up.
+ Solicit assigned accounts by phone.
+ Participate in Dealership CSI and marketing.
Benefits:
+ We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications:
+ High school diploma or general education degree (GED).
+ Six months' experience in over the counter sales, preferably in a dealership or service setting environment.
+ Familiarity with accounting and inventory tracking software.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
The Parts Sales Representative-Front Counter sells commercial vehicle and equipment parts to external customers via the counter or over the phone.
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Responsibilities:
+ Sell parts to external and account customers, over the counter, through the shop, or on the phone.
+ Ensure all parts movements are performed in SAP in a timely manner.
+ Keep repair orders updated in Service Link.
+ Initiate all retail orders possible in Parts link.
+ Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
+ Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
+ Responsible for core returns - per procedure.
+ Complete all customer and vendor returns-per procedure.
+ Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
+ Set up orders for daily shipment, delivery, or pick-up.
+ Solicit assigned accounts by phone.
+ Participate in Dealership CSI and marketing.
Benefits:
+ We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications:
+ High school diploma or general education degree (GED).
+ Six months' experience in over the counter sales, preferably in a dealership or service setting environment.
+ Familiarity with accounting and inventory tracking software.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
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Front counter attendant job description example 2
Penske Automotive Group front counter attendant job description
**Penske Honda, a Penske Automotive Group dealership, is looking for an experienced Front Parts Counter Representative to join our team to help deliver extraordinary customer experiences.**
**JOIN OUR TEAM**
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Front Parts Counter Representative provides the direct assistance with retail and wholesale customers as well as the service department technicians to sell the needed parts and accessories in a timely fashion.
**WHAT WE HAVE TO OFFER**
+ Fortune 500 company, ranked among the "World's Most Admired Companies" by Fortune Magazine
+ Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
+ Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
+ Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
+ Values-driven culture built on integrity, professionalism, excellence and teamwork.
**WHAT WE ARE LOOKING FOR**
+ Genuine interest in providing an exceptional customer experience.
+ Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
+ Excellent communication, interpersonal and organizational skills.
+ Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
**WHAT YOU CAN BRING TO THE TABLE**
+ Commitment: Ensure our customers have a world class buying experience at every step along the journey.
+ Excellence: Provide an unparalleled level of expertise as an integral member of the parts department focusing on customer satisfaction while ensuring profitability.
+ Authenticity: Connect with customers about their parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
+ Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.
**APPLY WITH US!**
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
Req Number: 21607
Position Code: 772804
Type: Full-time
Dealership: Penske Honda
Location Address: 4140 East 96th Street
**EEO Statement**
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
**JOIN OUR TEAM**
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Front Parts Counter Representative provides the direct assistance with retail and wholesale customers as well as the service department technicians to sell the needed parts and accessories in a timely fashion.
**WHAT WE HAVE TO OFFER**
+ Fortune 500 company, ranked among the "World's Most Admired Companies" by Fortune Magazine
+ Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
+ Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
+ Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
+ Values-driven culture built on integrity, professionalism, excellence and teamwork.
**WHAT WE ARE LOOKING FOR**
+ Genuine interest in providing an exceptional customer experience.
+ Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
+ Excellent communication, interpersonal and organizational skills.
+ Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
**WHAT YOU CAN BRING TO THE TABLE**
+ Commitment: Ensure our customers have a world class buying experience at every step along the journey.
+ Excellence: Provide an unparalleled level of expertise as an integral member of the parts department focusing on customer satisfaction while ensuring profitability.
+ Authenticity: Connect with customers about their parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
+ Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.
**APPLY WITH US!**
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
Req Number: 21607
Position Code: 772804
Type: Full-time
Dealership: Penske Honda
Location Address: 4140 East 96th Street
**EEO Statement**
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
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Updated March 14, 2024
Updated March 14, 2024