Automatically apply for jobs with Zippia

Upload your resume to get started.

Front counter attendant skills for your resume and career

Updated January 8, 2025

2 min read

Quoted expert

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical front counter attendant skills. We ranked the top skills for front counter attendants based on the percentage of resumes they appeared on. For example, 18.7% of front counter attendant resumes contained computer system as a skill. Continue reading to find out what skills a front counter attendant needs to be successful in the workplace.

15 front counter attendant skills for your resume and career

1. Computer System

Here's how front counter attendants use computer system:

Ensured food items were inputted accurately into our computer system.
Check in clothes to computer system, assist customers, put away orders, and help with inventory.

2. Inventory Control

Here's how front counter attendants use inventory control:

Filled in as needed for gas tank distributor and helped Inventory Control replenish stock in warehouse.
Used Microsoft office and the Prophet21 inventory control system with an extremely high level of Proficiency.

3. Customer Complaints

Here's how front counter attendants use customer complaints:

Resolve any customer complaints and/or alert the store manager when necessary.
Assisted with customer complaints, and customer service

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how front counter attendants use customer service:

General front counter courtesy including fantastic customer service answering telephones and providing most accurate answers for clients.
Demonstrated excellent customer service by pulling and filling supply requests in a professional and timely manner.

5. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how front counter attendants use pos:

Greeted Customers, Took food orders, Ran POS system, Answered phones, Topped pizzas, Washed Dishes
Take orders and payments on POS System.

6. Safety Standards

Here's how front counter attendants use safety standards:

Ensured cleanliness in accordance with Occupational Safety Standards.
Prepare products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed.

Choose from 10+ customizable front counter attendant resume templates

Build a professional front counter attendant resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your front counter attendant resume.

7. Phone Orders

Here's how front counter attendants use phone orders:

Front Counter Responsible for waiting on customers, cooking and handling food, answering phone orders and slicing deli meats.
Front counter-Helping with prep, Taking phone orders, inputting orders into the registers, keeping up with dishes.

8. Delivery Orders

A delivery order is a document that is issued to confirm the transportation of a product or cargo to another party. Delivery orders are generally issued by the product owner, sender, or shipment carrier. It is a non-negotiable document and only acts as a product release confirmation from the sender.

Here's how front counter attendants use delivery orders:

Prepare delivery orders for the drivers.
Assist customers with carryout and delivery orders Expedite orders to eat in customers Maintain a clean and courteous environment

9. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how front counter attendants use food service:

Perform routine food service activities with operational policies and procedures.
Monitored food quality and cooking station temperature for compliance with food service guidelines.

10. Front Desk

Here's how front counter attendants use front desk:

Worked with customers, dealt with money at front desk.
Front Desk Assist customers in answering their questions about the facility and the filling out of the safety waiver.

11. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how front counter attendants use telephone calls:

Answer telephone calls, follow verbal and written instructions.
Job Duties: Answered telephone calls and responded to inquiries.

12. Ice Cream

Here's how front counter attendants use ice cream:

Worked front register taking orders, making and serving milkshakes, making lemonade/limeade, serving ice cream, and serving food.
Take customer orders, make ice cream or food, count drawers and safe at end of night and prepare deposits.

13. Customer Inquiries

Here's how front counter attendants use customer inquiries:

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

14. Food Preparation

Here's how front counter attendants use food preparation:

Prepared food and worked various areas within the kitchen to ensure a clean and safe food preparation environment.
Monitor Food preparation serving techniques to ensure that proper procedures are followed.

15. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how front counter attendants use drink orders:

Take food/drink orders, take payments, prepare food orders or relay order to cooks if need be.
took/prepared food and drink orders - money management - basic shift duties - restocking items as needed

5 Front Counter Attendant resume examples

Build a professional front counter attendant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your front counter attendant resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Front Counter Attendants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all front counter attendants possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of front counter attendant skills to add to your resume

The most important skills for a front counter attendant resume and required skills for a front counter attendant to have include:

Computer System
Inventory Control
Customer Complaints
Customer Service
POS
Safety Standards
Phone Orders

Delivery Orders
Food Service
Front Desk
Telephone Calls
Ice Cream
Customer Inquiries
Food Preparation

Drink Orders
Cash Drawers
Front End
Drive-Thru Window
Quality Customer Service
Credit Card Transactions
Front Counter Sales

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse sales jobs