Front counter cashier job description

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Ken Garff Ford Fort Collins a Ken Garff Automotive Dealership, is currently looking for a talented Parts Front Counter Sales Associate that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!
Here's why you'll want to work here:

* Paid training and real career growth
* Competitive compensation package
* Great people with a great culture
* Paid Time Off and 401k with Company match
* Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
* Year-end bonus program for all employees (Garff Giveback)
* Employee discounts on Vehicle Purchase, Parts, Service and More!

Here's what you'll be doing:

* Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to the dealership's guidelines; deals directly with customer complaints stemming from parts issues.
* Encourage the sale of branded parts.
* Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
* Establish processes to ensure accuracy between inventory and computer records.
* Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available.
* Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.
* Make warranty and billing adjustments.
* Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
* Ensure that all dealership purchases are properly accounted for before payment is made.
* Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.
* Assist in collecting on overdue accounts.
* Notify all special-order customers upon arrival of parts.

Here's what you'll need:

* 2 or more years of experience in an automotive parts department preferred
* Ability to read and comprehend job-related instructions and information whether electronic or paper-based
* Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems
* High School diploma or equivalent required
* Must have the ability to move about the parts department and have computer skills
* Ability to meet the physical requirements of the role (i.e. lift over 50lbs.)
* A valid in-state driver's license and a good driving record, per company standards

We are an Equal Opportunity Employer

(( We Hear You ))

• Provide high quality sales service by cashing out orders, responding to inquiries about products and/or services, and resolving customer complaints. Communicate regularly with internal staff to ensure customer satisfaction.
• Helping customers that call in or walk in with their product questions and needs
• Effectively communicate features and benefits of products we sell to our customers
• Processing quotes, orders, rental and repair orders via our CRM systems
• Assist outside salespeople
• Stay educated on emerging trends in the commercial and industrial construction market, along with learning the product lines we carry
• Assisting in other areas of the business as needed, picking orders, stocking, etc.
• The individual will work closely with the outside sales force in supporting and servicing our current customer base.
• Typical tasks will include product research, quoting, ordering, and expediting.
• Most importantly, this person will be available and attentive to customer inquiries and requests.
• Expected to contribute to the identification of potential customers and markets and the establishment of relationships
• Continuously seek to enhance selling skills and product knowledge.
• Educate customers in product features and advantages
• Ability to provide personal hands-on service to promptly assist customers with any issues that arise.
• Work collaboratively with sales managers, fellow sales personnel, and other company staff to promote and maintain company image to suppliers and customers alike.
• Process sales orders and provide direction and supervision for picking, packing, delivering the orders within defined timing and scheduling.

Requirements:

• Drug Test is required
• High school diploma or GED is required
• Strong communication, organizational skills, attention to detail & the ability to multi-task is required
• Ability to demonstrate a positive attitude, professional conduct and appearance at all times is required
• Extensive knowledge of a computer, printer, photocopier, fax machine, & Microsoft office required
• Prior sales or customer service experience preferred

Schedule:
It ranges 7 a.m. -4 p.m./7 a.m. -5 p.m./8 a.m. -5 p.m. (will be discussed more thoroughly during interview)

$15.00 - $18.00 DOE

DUNKIN DONUTS – CHICAGOLAND COMMISSARY FRANCHISEE STARTING PAY $15.00/HOUR more for experienced talent!

We are located in

Woodridge (border of Naperville and Woodridge) off 63rd St and Rt 53 in the BP Gas Station

WE are looking for the following shifts and will start

12 PM or 1 PM - 6:30 PM

Starting Pay for this position is $15. After 3 months of employment it moves to to $16

Apply now!



We are a locally owned, top performing and highly ranked Dunkin' Donuts franchise is looking for HIGH ENERGY, OUTGOING and FRIENDLY staff to interact with our guest each and every day at Woodridge location (Corner of Hobson and Route 53, inside the BP), if that is you please apply TODAY WE ARE PAYING TOP DOLLAR FOR TOP PERFORMERS - WE WANT THE ONLY THE BEST SO IF THAT’S YOU APPLY NOW

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin’ Brand and delivering exceptional customer service. Crew Members are responsible for executing to the Dunkin Donuts’ operational standards. They're also responsible for working as part of a team to meet the needs of our Guests while providing a hospitable environment!

Here’s Why You Should Work For US!!

Full & Part time hours available

All employees earn sick pay at every location (city and suburbs)

All employees are eligible for health benefits

In store recognition program earning WOW points to spend on great gifts like gift cards, days off with pay, etc.

In store paid training

Free Meals

Free Coffee while at work

Guest 1st environment

Internal Advancement Opportunities

Why work with Dunkin' Donuts | Chicagoland Commissary?

From the exciting, fast-paced store and production locations to the systems and financial infrastructures to the planning and creation of new stores, we offer career opportunities to talented people with the determination to make a difference. Not only do we offer a comprehensive benefits package, but it’s also a unique workplace where opportunities abound. Chicagoland Commissary is one of the largest Dunkin Donut Franchisee’s in the Chicagoland area!

Qualifications

Provide excellent guest satisfaction, service speed, and product quality

Show passion about results by setting compelling targets and delivering on commitments

Meet safety and sanitation standards

Anticipate and understand guests’ needs and exceed their expectations

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. We love building long-term relationships with our employees and we strive to help them grow within our business!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Responsibilities:

Team Environment:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence:

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Company Introduction

CHICAGOLAND COMMISSARY is a locally owned, and operated Dunkin Franchise group with 25 locations throughout the Chicago and NW Indiana area. We recognize that our strength relies on great talent, using proven systems, policies and procedures to guide our store operations. We are proud of the tight knit family atmosphere each of our stores displays whether it is in one of our Chicago stores or elsewhere throughout IL. Our people make us who we are and we are proud that over 60% of our staff have been with us for over 5 years. Its this dedication and commitment to each other and our communities that make us one of the highest regarded Dunkin operators in the Midwest.