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Front counter clerk skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical front counter clerk skills. We ranked the top skills for front counter clerks based on the percentage of resumes they appeared on. For example, 19.2% of front counter clerk resumes contained customer orders as a skill. Continue reading to find out what skills a front counter clerk needs to be successful in the workplace.

15 front counter clerk skills for your resume and career

1. Customer Orders

Here's how front counter clerks use customer orders:

Processed customer orders accurately preventing lost items.
Answered phones, took customer orders, operated cash register, basic housekeeping, admin and content creator of business Facebook Page

2. Computer System

Here's how front counter clerks use computer system:

Worked with QS1, Rescot, Connexus and Vital system computer systems for retail and long term care.
Answered phones, communicated with customers to verify documents and entered data into computer systems.

3. Food Preparation

Here's how front counter clerks use food preparation:

Assist in the various stages of food preparation and processing.
Job duties included: Food preparation, drive thru, cashier, kitchen sanitation/dining room prep.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how front counter clerks use customer service:

Delivered prompt and accurate customer service to ensure customer satisfaction.
Provided timely customer service to local bowlers in the surrounding area

5. Food Orders

Here's how front counter clerks use food orders:

Take food orders for breakfasts, lunches, dinners, cakes, catering, dessert trays and seasonal offers.
Obtained and served customer's food orders.Conducted customer purchase transactions.

6. Front Desk

Here's how front counter clerks use front desk:

Front desk work helping customers busy days and rushes interacting with customers and helping customers
Front Counter Clerk/Cashier Overseeing cleanliness of the front desk, restrooms, fitness floor, and locker rooms.

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7. POS Systems

Here's how front counter clerks use pos systems:

Maintain customer information in POS system for accuracy and efficiency and enters all relevant notes promptly.

8. Customer Complaints

Here's how front counter clerks use customer complaints:

Resolve any and all customer complaints in a friendly and courteous manner.
Handled customer complaints in a timely and caring manner.

9. Front Counter

Here's how front counter clerks use front counter:

Front counter clerk, took phone orders, assisted in making up Baked good trays for customers on numerous occasions.
Assisted customers at the front counter and answered phone request and filed customers monthly bills.

10. Customer Satisfaction

Here's how front counter clerks use customer satisfaction:

Assembled orders to ensure customer satisfaction and addressed customer concerns.
Greet and assist customers with dry cleaning needs; ensure customer satisfaction.

11. Invoice

Here's how front counter clerks use invoice:

Invoice all clothing that is dropped off by customers and put them in the adequate containers to be dry cleaned.
Tracked labor and material for service for accurate invoice and billing purposes.

12. Customer Care

Customer care, also known as customer service, is a one-to-one interaction between the consumer of a company and its representative.

Here's how front counter clerks use customer care:

Committed to superior customer care and product knowledge due to extensive Walgreens training.
Cash handling, basic store clean up and stock, customer care on fuel desk.

13. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how front counter clerks use telephone calls:

Paged individuals to inform them of telephone calls, using paging and interoffice communication equipment.
Handle high volume telephone calls/visitors as well as handle sensitive/difficult and emergency situations.

14. Office Equipment

Here's how front counter clerks use office equipment:

Use all office equipment, and the Clove Credit Card Machine.
Operate office equipment, report any incidents or suspicious activity to company management.

15. Credit Card Transactions

Here's how front counter clerks use credit card transactions:

Handle all cash and credit card transactions on the register which we are appointed too.
Processed the credit card transactions and counted the slot machine money weekly.

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What skills help Front Counter Clerks find jobs?

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List of front counter clerk skills to add to your resume

The most important skills for a front counter clerk resume and required skills for a front counter clerk to have include:

Customer Orders
Computer System
Food Preparation
Customer Service
Food Orders
Front Desk
POS Systems

Customer Complaints
Front Counter
Customer Satisfaction
Invoice
Customer Care
Telephone Calls
Office Equipment

Credit Card Transactions
Process Payments
Numerical Order
Phone Orders
Bank Deposits

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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