1. California State University - Bakersfield
Bakersfield, CA • Private
Front desk administrators are often the front line for a business and are critical for day-to-day operations. Front desk administrators typically work in the front desk/reception area of an organization and interface with customers and the public on a day-to-day basis. A front desk administrator's responsibilities include, but are not limited to, greeting guests, data entry, booking appointments, answering customer calls and queries, managing schedules, handling business correspondence, assisting in office supply maintenance and inventory, managing insurance documents, and offering office support to management and staff.
Front desk administrators are masters at multi-tasking, and have strong computer, interpersonal, and communication skills. They are expected to maintain a professional image by interacting with customers and assisting in resolution of their issues in a cordial and courteous manner.
An advanced degree is not required for a position as a front desk administrator. Many front desk administrators can make up to $31,000 per year, and the projected job growth in the US is 14% by 2028.
There are certain skills that many front desk administrations have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed writing skills, interpersonal skills and organizational skills.
If you're interested in becoming a front desk administration, one of the first things to consider is how much education you need. We've determined that 44.8% of front desk administrations have a bachelor's degree. In terms of higher education levels, we found that 3.3% of front desk administrations have master's degrees. Even though some front desk administrations have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a front desk administration can determine their career goals through the career progression. For example, they could start out with a role such as executive assistant, progress to a title such as office manager and then eventually end up with the title co-owner.
What Am I Worth?
There are several types of front desk administration, including:
Mouse over a state to see the number of active front desk administration jobs in each state. The darker areas on the map show where front desk administrations earn the highest salaries across all 50 states.
|Rank||State||Number of Jobs||Average Salary|
High School Diploma
Bakersfield, CA • Private
Stanford, CA • Private
Philadelphia, PA • Private
Minneapolis, MN • Private
Ithaca, NY • Private
Berkeley, CA • Private
Evanston, IL • Private
Cullowhee, NC • Private
Morrisville, NY • Private
University Park, PA • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.5% of front desk administrations listed patients on their resume, but soft skills such as writing skills and interpersonal skills are important as well.
Zippia allows you to choose from different easy-to-use Front Desk Administration templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Administration resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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Some places are better than others when it comes to starting a career as a front desk administration. The best states for people in this position are Washington, Alaska, New Jersey, and Hawaii. Front desk administrations make the most in Washington with an average salary of $45,293. Whereas in Alaska and New Jersey, they would average $45,009 and $41,673, respectively. While front desk administrations would only make an average of $41,658 in Hawaii, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New Jersey
|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|6||Cushman & Wakefield||$33,611||$16.16||5|
|10||American Red Cross||$32,867||$15.80||6|