What is a Front Desk Administration?

Front desk administrators are often the front line for a business and are critical for day-to-day operations. Front desk administrators typically work in the front desk/reception area of an organization and interface with customers and the public on a day-to-day basis. A front desk administrator's responsibilities include, but are not limited to, greeting guests, data entry, booking appointments, answering customer calls and queries, managing schedules, handling business correspondence, assisting in office supply maintenance and inventory, managing insurance documents, and offering office support to management and staff.

Front desk administrators are masters at multi-tasking, and have strong computer, interpersonal, and communication skills. They are expected to maintain a professional image by interacting with customers and assisting in resolution of their issues in a cordial and courteous manner.

An advanced degree is not required for a position as a front desk administrator. Many front desk administrators can make up to $31,000 per year, and the projected job growth in the US is 14% by 2028.

What Does a Front Desk Administration Do

There are certain skills that many front desk administrations have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed writing skills, interpersonal skills and organizational skills.

Learn more about what a Front Desk Administration does

How To Become a Front Desk Administration

If you're interested in becoming a front desk administration, one of the first things to consider is how much education you need. We've determined that 44.8% of front desk administrations have a bachelor's degree. In terms of higher education levels, we found that 3.3% of front desk administrations have master's degrees. Even though some front desk administrations have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Front Desk Administration

Top Front Desk Administration Jobs Near You

Front Desk Administration Career Paths

As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a front desk administration can determine their career goals through the career progression. For example, they could start out with a role such as executive assistant, progress to a title such as office manager and then eventually end up with the title co-owner.

Top Careers Before Front Desk Administration

Administrative Assistant (65,769 Jobs)

15.3 %

Customer Service Representative (209,515 Jobs)

10.2 %

Sales Associate (579,849 Jobs)

8.9 %

Top Careers After Front Desk Administration

Administrative Assistant (65,769 Jobs)

17.0 %

Customer Service Representative (209,515 Jobs)

12.2 %

Office Manager (53,712 Jobs)

7.9 %

Average Salary for a Front Desk Administration

Front Desk Administrations in America make an average salary of $34,479 per year or $17 per hour. The top 10 percent makes over $45,000 per year, while the bottom 10 percent under $26,000 per year.

Average Front Desk Administration Salary

$34,479 Yearly

$16.58 hourly

$26,00010%

$34,000Median

$45,00090%

See More Salary Information

What Am I Worth?

Roles and Types of Front Desk Administration

There are several types of front desk administration, including:

Receptionist

Role:

Can you hear me now? That's because a receptionist spends quite a bit of time on the phone, but that's not all their responsible for. Receptionists also spend time helping visitors and educating the public about the organization they work for.

This is one of those jobs that comes with a lot of opportunities. In fact, there are receptionist positions across almost every industry so you definitely won't have a hard time finding a job in this field.

Typically, a receptionist needs a high school diploma. More specific training will be given once you have the job. Then, when you've got the swing of things, you'll be answering phones and helping guests like a pro.

Average Salary: $30,571
Degree: High School Diploma

Front Desk Receptionist

Role:

A front desk receptionist has to be very knowledgable about the company they work for so, if a visitor has a question, the receptionist will be able to answer. They also spend a lot of their day answering phones.

Since a lot of different industries require a front-desk receptionist, you can assume that there will never be a shortage of opportunity just waiting for you. It'll take you no time to find a job that you enjoy.

Typically, front desk receptionists are required to earn a high school diploma. Which means you won't have to spend a lot of your hard-earned cash on an education. As a bonus, no student loans so you can start saving for retirement early in the game.

Average Salary: $31,050
Degree: High School Diploma

Office Administrator

Role:

As office administrator, you've got to lay down the law for your team. Sure, no one likes a tough boss, but they need to know what goals they're aiming for, and that's where you come in. You'll need to divide and conquer on some tasks, so the team doesn't feel overwhelmed.

The biggest, and probably toughest, part of your job is making sure your team is consistantly performing. You have to find a nice balance for employees so they don't get burned out on work, while also making sure they're not playing Solitaire on their computer.

Office administrators typically work somewhere between 35-40 hours a week. Generally, they won't work more than that. This means you might get to go home a little early some days. Our fingers are crossed that you get off a little early on Friday, so you can kickstart your weekend on a high note.

Average Salary: $37,423
Degree: Bachelor's Degree

States With The Most Front Desk Administration Jobs

Mouse over a state to see the number of active front desk administration jobs in each state. The darker areas on the map show where front desk administrations earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Front Desk Administration Jobs By State

Rank	State	Number of Jobs	Average Salary
1	California	3,458	$39,900
2	Texas	2,715	$32,641
3	Florida	2,670	$30,975
4	New York	1,909	$40,422
5	Pennsylvania	1,512	$33,010
6	Illinois	1,337	$38,736
7	Ohio	1,273	$34,712
8	Virginia	1,261	$33,605
9	Georgia	1,251	$32,423
10	New Jersey	1,085	$41,673
11	Massachusetts	1,075	$39,654
12	North Carolina	1,056	$31,141
13	Michigan	976	$37,976
14	Tennessee	888	$31,374
15	Washington	847	$45,293
16	Maryland	829	$34,320
17	Arizona	800	$33,781
18	Minnesota	763	$40,822
19	Missouri	748	$36,280
20	Indiana	740	$32,006
21	Colorado	688	$38,287
22	Wisconsin	630	$38,648
23	South Carolina	575	$29,286
24	Alabama	512	$31,361
25	Utah	481	$38,897
26	Kentucky	480	$30,902
27	Louisiana	437	$29,136
28	Iowa	435	$36,011
29	Connecticut	435	$36,931
30	Oregon	434	$39,267
31	Oklahoma	406	$29,903
32	Kansas	340	$33,062
33	Arkansas	324	$30,507
34	Mississippi	281	$26,629
35	Nevada	255	$29,171
36	New Mexico	228	$33,297
37	Nebraska	224	$35,815
38	Maine	216	$35,212
39	West Virginia	205	$27,270
40	New Hampshire	203	$39,741
41	Rhode Island	189	$38,571
42	Montana	189	$30,178
43	Idaho	168	$31,556
44	Delaware	145	$35,271
45	Hawaii	120	$41,658
46	Alaska	93	$45,009
47	North Dakota	88	$38,791
48	South Dakota	81	$39,169
49	Wyoming	80	$31,537
50	Vermont	69	$36,352

Front Desk Administration Education

Front Desk Administration Majors

Business

25.7 %

Health Care Administration

9.4 %

Psychology

8.7 %

Front Desk Administration Degrees

Admissions

Most Popular Majors

Accounting

Psychology

Criminal Justice

Nursing

Health Care Administration

Top Skills For a Front Desk Administration

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.5% of front desk administrations listed patients on their resume, but soft skills such as writing skills and interpersonal skills are important as well.

Patients, 18.5%

Phone Calls, 9.1%

Customer Service, 8.7%

Front Desk Operations, 7.8%

Data Entry, 7.4%

Other Skills, 48.5%

Choose From 10+ Customizable Front Desk Administration Resume templates

Zippia allows you to choose from different easy-to-use Front Desk Administration templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Administration resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Front Desk Administration Demographics

Front Desk Administration Gender Distribution

Female

85%

Male

15%

After extensive research and analysis, Zippia's data science team found that:

Among front desk administrations, 85.0% of them are women, while 15.0% are men.

The most common race/ethnicity among front desk administrations is White, which makes up 60.4% of all front desk administrations.

The most common foreign language among front desk administrations is Spanish at 61.5%.

Online Courses For Front Desk Administration That You May Like

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Job type you want

Full Time

Part Time

Internship

Temporary

Best States For a Front Desk Administration

Some places are better than others when it comes to starting a career as a front desk administration. The best states for people in this position are Washington, Alaska, New Jersey, and Hawaii. Front desk administrations make the most in Washington with an average salary of $45,293. Whereas in Alaska and New Jersey, they would average $45,009 and $41,673, respectively. While front desk administrations would only make an average of $41,658 in Hawaii, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Front Desk Administration Jobs: 1,085

Highest 10% Earn:

$55,000

Location Quotient:

1.07

$41,673

Avg. Salary

View 1,085 Front Desk Administration Jobs In NJ

2. Utah

Total Front Desk Administration Jobs: 481

Highest 10% Earn:

$51,000

Location Quotient:

1.18

$38,897

Avg. Salary

View 481 Front Desk Administration Jobs In UT

3. Washington

Total Front Desk Administration Jobs: 847

Highest 10% Earn:

$58,000

Location Quotient:

0.91

$45,293

Avg. Salary

View 847 Front Desk Administration Jobs In WA

Full List Of Best States For Front Desk Administrations

How Do Front Desk Administration Rate Their Jobs?

Top Front Desk Administration Employers

Most Common Employers For Front Desk Administration

Rank	Company	Average Salary	Hourly Rate	Job Openings
1	Crowe	$47,777	$22.97	5
2	Kidville	$36,279	$17.44	14
3	Marriott International	$34,142	$16.41	11
4	H&R Block	$33,886	$16.29	5
5	Cassidy Turley	$33,739	$16.22	6
6	Cushman & Wakefield	$33,611	$16.16	5
7	Kelly Services	$33,384	$16.05	22
8	Robert Half	$32,917	$15.83	34
9	ManpowerGroup	$32,889	$15.81	4
10	American Red Cross	$32,867	$15.80	6

Updated February 6, 2023

What is a Front Desk Administration?

What Does a Front Desk Administration Do

How To Become a Front Desk Administration

Front Desk Administration Career Paths

Top Careers Before Front Desk Administration

Top Careers After Front Desk Administration

Recent Job Searches

Average Salary for a Front Desk Administration

Roles and Types of Front Desk Administration

Receptionist

Front Desk Receptionist

Office Administrator

States With The Most Front Desk Administration Jobs

Number Of Front Desk Administration Jobs By State

Front Desk Administration Education

Front Desk Administration Majors

Front Desk Administration Degrees

Top Colleges for Front Desk Administrations

1. California State University - Bakersfield

2. Stanford University

3. University of Pennsylvania

4. University of Minnesota - Twin Cities

5. Cornell University

6. University of California, Berkeley

7. Northwestern University

8. Western Carolina University

9. SUNY College of Agriculture & Technology at Morrisville

10. Pennsylvania State University

Top Skills For a Front Desk Administration

Choose From 10+ Customizable Front Desk Administration Resume templates

Front Desk Administration Demographics

Front Desk Administration Gender Distribution

Online Courses For Front Desk Administration That You May Like

Best States For a Front Desk Administration

How Do Front Desk Administration Rate Their Jobs?

Top Front Desk Administration Employers

Most Common Employers For Front Desk Administration

Front Desk Administration Related Careers

Front Desk Administration Related Jobs

What Similar Roles Do

Resume For Related Jobs