Front desk administration demographics and statistics in the US
Front desk administration demographics research summary. Zippia estimates front desk administration demographics and statistics in the United States by using a database of 30 million profiles. Our front desk administration estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about front desk administrations after extensive research and analysis:
- There are over 217,221 front desk administrations currently employed in the United States.
- 85.0% of all front desk administrations are women, while 15.0% are men.
- The average front desk administration age is 47 years old.
- The most common ethnicity of front desk administrations is White (60.4%), followed by Hispanic or Latino (18.7%), Black or African American (10.3%) and Asian (5.2%).
- Front desk administrations are most in-demand in New York, NY.
- The hospitality industry is the highest-paying for front desk administrations.
- 8% of all front desk administrations are LGBT.
On this page
Front desk administration demographics by:
Front desk administration gender statistics
85.0% of front desk administrations are women and 15.0% of front desk administrations are men.
- Female, 85.0%
- Male, 15.0%
Front desk administration gender ratio
| Gender | Percentages |
|---|---|
| Female | 85.0% |
| Male | 15.0% |
Front desk administration gender pay gap
Women earn 93¢ for every $1 earned by men
Male income
$37,780
Female income
$35,150
Front desk administration gender ratio over time
This data breaks down the percentage of men and women in front desk administration positions over time. Currently, 85.0% of front desk administrations are female.
Front desk administration gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 18.73% | 81.27% |
| 2011 | 18.15% | 81.85% |
| 2012 | 19.54% | 80.46% |
| 2013 | 19.66% | 80.34% |
| 2014 | 19.23% | 80.77% |
| 2015 | 19.36% | 80.64% |
| 2016 | 20.42% | 79.58% |
| 2017 | 19.32% | 80.68% |
| 2018 | 18.26% | 81.74% |
| 2019 | 15.47% | 84.53% |
| 2020 | 14.41% | 85.59% |
| 2021 | 14.96% | 85.04% |
Front desk administration related jobs gender ratio
We compared front desk administrations with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Front Desk Administration | 15% | 85% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Front desk administration demographics by race
The most common ethnicity among front desk administrations is White, which makes up 60.4% of all front desk administrations. Comparatively, 18.7% of front desk administrations are Hispanic or Latino and 10.3% of front desk administrations are Black or African American.
- White, 60.4%
- Hispanic or Latino, 18.7%
- Black or African American, 10.3%
- Asian, 5.2%
- Unknown, 4.7%
- American Indian and Alaska Native, 0.7%
Front desk administration race
| Front desk administration race | Percentages |
|---|---|
| White | 60.4% |
| Hispanic or Latino | 18.7% |
| Black or African American | 10.3% |
| Asian | 5.2% |
| Unknown | 4.7% |
| American Indian and Alaska Native | 0.7% |
Front desk administration race and ethnicity over time
See how front desk administration racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Front desk administration race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.32% | 11.44% | 4.48% | 15.65% |
| 2011 | 65.52% | 12.20% | 4.39% | 15.59% |
| 2012 | 64.54% | 12.51% | 4.60% | 15.95% |
| 2013 | 65.19% | 11.98% | 4.85% | 15.81% |
| 2014 | 65.03% | 11.79% | 4.40% | 16.43% |
| 2015 | 64.21% | 11.86% | 4.88% | 16.60% |
| 2016 | 63.32% | 12.12% | 5.00% | 17.05% |
| 2017 | 63.49% | 11.27% | 5.34% | 17.21% |
| 2018 | 64.12% | 10.77% | 5.46% | 16.96% |
| 2019 | 64.64% | 10.10% | 4.94% | 17.74% |
| 2020 | 62.26% | 10.32% | 5.10% | 17.35% |
| 2021 | 60.41% | 10.30% | 5.23% | 18.70% |
Front desk administration wage gap by race
According to our data, asian front desk administrations have the highest average salary compared to other ethnicities. Black or african american front desk administrations have the lowest average salary at $37,150.
| Ethnicity | Salary |
|---|---|
| Unknown | $37,900 |
| White | $37,762 |
| Black or African American | $37,150 |
| Asian | $38,130 |
| Hispanic or Latino | $37,967 |
Average front desk administration age
See how the average age of front desk administrations varies based on ethnicity and gender.
Male
Female
Front desk administration age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Front desk administration age breakdown
The average age of front desk administrations is 40+ years years old, representing 72% of the front desk administration population.
Front desk administration age breakdown
| Front Desk Administration Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Front desk administration educational attainment
The most common degree for front desk administrations is bachelor's degree, with 45% of front desk administrations earning that degree. The second and third most common degree levels are associate degree degree at 22% and associate degree degree at 17%.
- Bachelor's, 45%
- Associate, 22%
- High School Diploma, 17%
- Diploma, 6%
- Other Degrees, 10%
Front desk administrations by degree level
| Front desk administration degree | Percentages |
|---|---|
| Bachelor's | 45% |
| Associate | 22% |
| High School Diploma | 17% |
| Diploma | 6% |
| Other Degrees | 10% |
Front desk administration jobs you might like
Front desk administration wage gap by degree level
According to the data, front desk administrations with a Doctorate degree earn more than those without, at $44,588 annually. With a Master's degree, front desk administrations earn a median annual income of $42,377 compared to $38,682 for front desk administrations with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $42,377 |
| High School Diploma or Less | $34,268 |
| Bachelor's Degree | $38,682 |
| Doctorate Degree | $44,588 |
| Some College/ Associate Degree | $35,160 |
Front desk administration employment statistics
Most front desk administrations work for a private in the health care industry.
Company size where front desk administrations work
Below, you can see the size of companies where front desk administrations work.
Front desk administration jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 16% |
| 100 - 500 employees | 27% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 22% |
| > 10,000 employees | 19% |
Front desk administration jobs by company type
Employees with the front desk administration job title have their preferences when it comes to working for a company. For instance, most front desk administrations prefer to work at private companies over public companies.
Front desk administration jobs by sector
| Company type | Percentages |
|---|---|
| Education | 10% |
| Public | 18% |
| Private | 72% |
| Government | 0% |
Front desk administration jobs by industry
The most common industries for front desk administrations are health care, professional and education.
Front desk administration industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 23% |
| Professional | 14% |
| Education | 9% |
| Hospitality | 7% |
| Technology | 6% |
| Fortune 500 | 6% |
| Real Estate | 6% |
| Manufacturing | 5% |
| Non Profits | 4% |
| Media | 3% |
| Finance | 3% |
| Construction | 3% |
| Retail | 3% |
| Start-up | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Energy | 1% |
| Insurance | 1% |
Front desk administration turnover and employment statistics
Front desk administration unemployment rate over time
The unemployment rate for front desk administrations between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Front desk administration unemployment rate by year
| Year | Front desk administration unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average front desk administration tenure
The average front desk administration stays at their job for 1-2 years, based on the 4,331 front desk administrations resumes in Zippia's database.
Front desk administration tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 29% |
| 1-2 years | 36% |
| 3-4 years | 13% |
| 5-7 years | 14% |
| 8-10 years | 4% |
| 11+ years | 5% |
Front desk administration LGBT ratio compared to similar jobs
Review the percent of front desk administrations that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| 911 Emergency Dispatcher | 6.75% | 27,140 |
| Accountable Clerk | 6.76% | 81,209 |
| Senior Agricultural Assistant | 7.79% | 20,345 |
| Front Desk Administration | 8.06% | - |
| Account Representative | 8.49% | 183,446 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Representative | 9.31% | 79,128 |
Similar front desk administration jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| 911 Emergency Dispatcher | 6.75% | 27,140 |
| Accountable Clerk | 6.76% | 81,209 |
| Senior Agricultural Assistant | 7.79% | 20,345 |
| Account Representative | 8.49% | 183,446 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Representative | 9.31% | 79,128 |
Foreign languages spoken by front desk administrations
The most common foreign language among front desk administrations is Spanish at 61.5%. The second-most popular foreign language spoken is French at 8.2% and Russian is the third-most popular at 5.8%.
- Spanish, 61.5%
- French, 8.2%
- Russian, 5.8%
- Portuguese, 5.3%
- Chinese, 2.9%
- Other, 16.3%
Front desk administration languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 61.5% |
| French | 8.2% |
| Russian | 5.8% |
| Portuguese | 5.3% |
| Chinese | 2.9% |
| Other | 16.3% |
