What does a front desk administration do?

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

While similarities exist, there are also some differences between front desk administrations and office receptionist. For instance, front desk administration responsibilities require skills such as "front desk operations," "administrative tasks," "credit card," and "provides administrative support." Whereas a office receptionist is skilled in "front desk," "office support," "greeting visitors," and "fax machines." This is part of what separates the two careers.

A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that front desk administration responsibilities requires skills like "phone calls," "front desk operations," "hr," and "administrative tasks." But a receptionist/billing clerk might use other skills in their typical duties, such as, "front desk," "insurance forms," "icd-9," and "fax machines."

Receptionists are employees assigned at the entrances or lobbies of offices. They welcome guests, check identification, issue visitor badges, attend to questions or inquiries, and direct guests to where they are supposed to go. They also receive general mail or packages, answer calls, and manage schedules. Receptionists perform various clerical or administrative functions as assigned by their supervisors. They should have good client relations skills.

The required skills of the two careers differ considerably. For example, front desk administrations are more likely to have skills like "front desk operations," "administrative tasks," "payroll," and "hipaa." But a receptionist is more likely to have skills like "front desk," "greeting visitors," "collating," and "visitor badges."

A clerical associate is someone who carries out administrative tasks. Clerical associates photocopy, distribute mail, put together mailings, send faxes, respond to emails, and type letters. The associate's order office supplies, convey messages to staff members, handle payroll, and manage conference rooms. They check records for information accuracy and policy and procedure conformity. It is part of their responsibilities to perform projects for patient care facilitation. Also, they provide support to the mental health clinic in terms of patient care and satisfaction survey distribution and collection.