Front desk administrative assistant resume examples from 2025

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Updated March 26, 2025

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Front desk administrative assistant resume

Sarah King

(780) 555-3220 | sking@example.com

Saint Louis, MO | 16944 N. Second St. - 52455

Work experience

2019 - Present
Front Desk Administrative Assistant, Aerotek - Saint Louis, MO
- Reconcile invoices against purchase orders and cost summary sheets and monitors departmental spending against budget.
- Provided direct support to the accounting staff including filing, customer service, and various other administrative tasks.
- Answer and dispatch all incoming telephone calls.
2015 - 2019
Clerical Specialist, The Medicines Company - Bothell, WA
- Audited paperwork processed by the Welcome Center.
- Documented Knowledge Base articles, work instructions, processes, and procedures defining resolutions to common issues.
- Provided excellent customer service to internal and external clients to assure accuracy of donor information.
- Assist in payroll and time audits for 50+ more employees.
2014 - 2015
Administrative Assistant/Personal Assistant, AT&T - Bothell, WA
- Schedule, plan, and coordinate company events and meetings, including research and preparation of meeting materials.
- Prepared outgoing correspondence and maintained record management of highly confidential personnel files, offer letters and all correspondence.
- Call 911 or the emergency alarm number.

Skills

Powerpoint
Email
Data Base
HR
General Public
Computer System
Procedures
Human Resources
Customer Service
Internet

Education

High School Diploma, (2014 - 2014)
,

Front desk administrative assistant resume

Sarah Roberts

(620) 555-1527 | sroberts@example.com

Livonia, MI | 70992 S. Cedar Rd. - 50472

Work experience

2020 - Present
Front Desk Administrative Assistant, Randstad USA - Livonia, MI
- Assisted in design and preparation of presentations and other meeting materials and maintained Certified Public Accounting (CPA) license records.
- Discharged patients from Emergency Room.
- Greet and assist clients and screen telephone calls in a high traffic environment.
- Communicated with insurance companies regarding patient care to determine coverage approval or denial.
2013 - 2020
Department Assistant, Aerotek - Detroit, MI
- Coordinate receipt of purchase orders with suppliers.
- Demonstrated excellent written and verbal communication over the phone and via email in a high stress environment.
- Assisted with deployment of new proprietary database for client.
- Prepare purchase requisitions, approve & issues purchase orders in accordance with company policy and negotiated terms and conditions.
- Organized conference calls and reserved conference rooms for staff meetings.
- Entered as Customer Service Representative and advanced to Administrative Secretarial work in various City departments.
2010 - 2013
Administrative Receptionist, Front Desk - New York, NY
- Worked with senior management on a daily basis to ensure all standards, policy's, and required procedures were meet.
- Transcribed legal documents and prepared documents for official filings in court.
- Provided effective communication and customer service support to the sales, marketing and administrative teams on a daily basis.
- Scheduled meetings and training sessions with global training leaders for SharePoint and RapidLearn.
- Provided administrative/secretarial support such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.

Skills

Patient Care
Fedex
Pay Records
Business Transactions
Administrative Assistance
Customer Complaints
High Volume
Usps
Data Entry
Emergency

Education

High School Diploma, (2010 - 2010)
,

Front desk administrative assistant resume

Teresa Chavez

(830) 555-8990 | tchavez@example.com

Colorado Springs, CO | 87840 E. Oak Ln. - 42770

Work experience

2019 - Present
Front Desk Administrative Assistant, Phil Long Dealerships - Colorado Springs, CO
- Established and maintained effective communication system.Ensured exceptional client service and quality product offerings.Handled telephone inquiries.Identified and drove creative solutions for problems.
- Closed expired records and entered new clients on the electronic database.
2018 - 2019
Front Desk Administrative Assistant, University of Colorado Colorado Springs - Colorado Springs, CO
- Answered phones and assisted customers in a high volume atmosphere.
- Input billing information using the Patient Care Network System, serve as the liaison between the client and medical support staff.
- Create and update patient medical records.
- Graduate Studies representative for admission policies and procedures for international students.
- Compiled information and records to prepare purchase orders for procurement of supplies for organization.
- Review loan documentation to ensure accuracy, evaluate insurance requirements for collateral, force place and track insurance on default.
2017 - 2018
Administrative Receptionist, Discover Financial Services - Colorado Springs, CO
- Created user and computer accounts on the Active Directory users and computers.
- Use of software (Excel, Windows, Office, PowerPoint, Outlook, Quickbooks etc.
- Trained front line managers and department managers on collections procedures, collection efficiencies and systems analysis.
- Update and correct firm's database of client accounts.

Skills

Procedures
Administrative Assistance
Telephone Calls
ADP
Insurance Companies
Front Office
Administrative Tasks
Staff Members
HR
Front Desk Operations

Education

Associate's Degree, Business (2015 - 2017)
Colorado Technical University
Colorado Springs,

Front desk administrative assistant resume

William Rivera

(450) 555-2507 | wrivera@example.com

Des Moines, IA | 57578 N. Evergreen Rd. - 61860

Work experience

2019 - Present
Front Desk Administrative Assistant, Wells Fargo - Des Moines, IA
- Served as a back-up to planners' calendars -- planned and scheduled meetings, teleconferences and travel arrangements.
- Scheduled meetings, conference calls and travel for Senior VP.
- Use of internet search engines.
- Created PowerPoint statistical slides for HR.
- Formulate travel arrangements, organize and make itineraries, and arrange travel vouchers.
- CORE KNOWLEDGE * Software: PeopleSoft 8.8 and 9.0; MS Office Suite, SharePoint, STAT!, JobAps
2017 - 2019
Switchboard Operator, Receptionist, Massage Envy - Denver, CO
- Perform other administrative tasks as assigned.
- Greet & Welcome Clients- Answer Phones- Book & Re book Appointments- Clean Front Desk Area- Check out Clients
- Handled all emergency code calls.
- Receive and relay internal and external calls using multiline switchboard.
2016 - 2017
Accounts Payable Assistant, Robert Half International - Denver, CO
- Processed vendor invoices against purchase orders for accuracy of prices, quantity and receipt of goods.
- Filed and organized invoices in appropriate folders Compared invoices with purchase orders and delivery receipts and processed payment
- Home Forward) * Coded, batched and entered vendor invoices into proprietary software system (Yardi Voyager).
- Created custom reports using data extracts from QuickBooks into Excel.

Skills

Proper Departments
Internet
Powerpoint
General Public
Front Desk Operations
Word Processing
Customer Service
Scheduling Patients
Travel Arrangements
Scheduling Appointments

Education

High School Diploma, (2016 - 2016)
,

Front desk administrative assistant resume

David James

(420) 555-6345 | djames@example.com

Springfield, MO | 67460 E. Main St. - 64506

Work experience

2019 - Present
Front Desk Administrative Assistant, Express Services - Springfield, MO
- Prepared confidential documents for board meetings, providing timely updates and accurate information to board members.
- Prepare invoices, reports, letters and other marketing documents, using word processing, spreadsheet, database and other presentation software
- Managed job interview appointment scheduling.
- Meet with candidates and explain the new hire procedures.
- Prepared documents for legal proceedings involving real estate transactions.
- Answered phones, communicating with co-workers, assisted with editing/proofreading of publishing documents, word processing of product information
2012 - 2019
Administrative Receptionist, Wells Fargo - Phoenix, AZ
- Set up meetings for department including travel SVP and his managers, & other groups.
- Answer phones, perform routine clerical tasks; routine data entry or word processing assignments; distributing incoming mail
- Coordinated meetings and made travel arrangements.
- Entered data for reports in QuickBooks, production items, shipping, and inventory.
- Supported technicians by providing customer status, dispatched service providers to customers, and tracked parts availability on Internet
- Conducted research for special projects and reports.
2011 - 2012
Accounting And Administrative Assistant, State Farm - Tempe, AZ
- Collaborated with Corporate and regional teams to determine real estate sales process and communication plan 387,000 sq foot facility.
- Prepared and developed PowerPoint presentations for executive board meetings.
- Completed the accounting/bookeeping for the insurance business through quickbooks.
- Entered and validated W9, NPI, IRS FEIN, and requests for Vendor entry into internal software for payments.
- Handled multifaceted clerical tasks as the head of the human resources and administrative offices.

Skills

Confidential Information
Purchase Orders
Legal Documents
Front Desk Area
Scheduling Appointments
Insurance Companies
EMR
Customer Payments
Communication
Word Processing

Education

High School Diploma, (2011 - 2011)
,

How to write a front desk administrative assistant resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in front desk administrative assistant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some front desk administrative assistant interviews.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some front desk administrative assistant interviews.

Here are example skills to include in your “Area of Expertise” on a front desk administrative assistant resume:

Customer Service
Patients
Data Entry
Phone Calls
Front Desk Operations
Check-In
Appointment Scheduling
PowerPoint
Office Equipment
Payroll

Multi-Line Phone System
HR
Word Processing
Telephone Calls
Travel Arrangements
Administrative Tasks
Expense Reports
Provides Administrative Support
Greeting Visitors
Credit Card Payments

Insurance Verification
Patient Appointments
Direct Calls
EMR
Clerical Tasks
Patient Charts
Customer Inquiries
Clerical Support
Conference Calls
MRI

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the front desk administrative assistant.

How to write front desk administrative assistant experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are great bullet points from front desk administrative assistant resumes:

Work history example #1

Front Desk Administrative Assistant

McDonald's

Managed local SharePoint and calendar with real estate and construction files, and event information, corporate attorney updates.
Summarized and analyzed marketing campaigns and site metrics through performance reporting and competitive analysis.
Scanned images, created PowerPoint presentations, provided supplementary reading material for courses.
Greeted Guests And Processed Their Check-Ins.
Administered office scheduling and payroll.

Work history example #2

Customer Service Administrative Assistant (Part-Time)

ManpowerGroup

Provided clerical support to Customer Service Director, Representatives and Construction Personnel.
Used many IBM and internet databases to acquire this information.
Opened and maintained daily communication between the local, national and international trucking contractors.
Provided various services for companies through Manpower Temp Agency.
Managed calendars for the Health Services Department, schedule meetings, setup conference calls.

Work history example #3

Front Desk Administrative Assistant

Howroyd-Wright Employment Agency

Provided support to department on Microsoft Office including Word, Excel, PowerPoint, Project and Access.
Scheduled meetings in Outlook and prepared conference room materials using PowerPoint.
Worked at a large vacation wholesaler based in south San Jose through temp agency.
Worked successfully as part of a project team gathering requirements, conducting internet research & task management.
Processed payroll in the Office Automation System.

Work history example #4

Clerk's Assistant/Administrative Assistant

ManpowerGroup

Generated reports, meeting agendas and PowerPoint presentations for division meetings.
Opened Title Orders, handled accounting for escrow closings, audit files, collections, payroll and reconciliation of accounts.
Reconciled and balanced general ledger, payroll and inventory control reports.
Established administrative procedures and policies for contractors and assisted in the development of performance standards.
Reed Elsevier (Lexis Nexis) Updated SharePoint site to reflect new process changes.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:

The highest degree you have achieved.
TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
TField of study
TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

High School Diploma

2014 - 2014

High School Diploma

2010 - 2010

Highlight your front desk administrative assistant certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your front desk administrative assistant resume:

Medical Assistant
Certified Nurse Assistant (CNA)
Certified Medical Administrative Assistant (CMAA)
Dental Assistant (RDA)
Certified Medical Interpreter - Spanish (CMI)
HIPAA Professional (HIPAAP)
Certified Medical Office Manager (CMOM)
Microsoft Office Specialist Master Certification (MOS)
Word 2010 Certification

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Front Desk Administrative Assistant Resume

Updated March 26, 2025

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