Top Front Desk Administrative Assistant Skills

Below we've compiled a list of the most important skills for a Front Desk Administrative Assistant. We ranked the top skills based on the percentage of Front Desk Administrative Assistant resumes they appeared on. For example, 12.8% of Front Desk Administrative Assistant resumes contained Front Desk as a skill. Let's find out what skills a Front Desk Administrative Assistant actually needs in order to be successful in the workplace.

The six most common skills found on Front Desk Administrative Assistant resumes in 2020. Read below to see the full list.

1. Front Desk

high Demand
Here's how Front Desk is used in Front Desk Administrative Assistant jobs:
  • Provide exceptional front desk receptionist and administrative assistant services to various major corporations via short and long term assignments
  • Provided office administrative assistance and front desk support for organic food company.
  • Supervised receptionist and front desk operations by delegating projects and tasks.
  • Front desk receptionist/ administrative assistant for luxury apartment building.
  • Answer telephone using appropriate Front Desk Receptionist etiquette.
  • Managed Front Desk operations- greeted/entertained visitors/clients.
  • Maintain front desk reception area clean/organized.
  • Stocked and ordered supplies as need for the Business Center, Building Manager, Front Desk, Kitchen, & Engineer.
  • Prepared monthly reports for owner, and assisted front desk, floor staff and upper management with any daily issues.
  • Make sure everything is running smooth with our patients and staff members in the front desk including our medical assistants.
  • Provided friendly, knowledgeable front desk customer service and maintained cooperative working relationships with clients, vendors, and staff.
  • Provided customer service at the front desk by answering 100+ phone calls per day and processing 50+ transactions per day.
  • Worked the Front Desk receiving multiple incoming calls and delivered excellent customer service to residents and a variety of clientele.
  • Provide superior customer service as OAG s Front desk support to all Patients, Physicians, vendors and visitors.
  • General front desk administration such as filing, office supply ordering, post and answering of all telephone calls.
  • Train front desk staff and complete any tasks assigned by admin during transition to new 40 million dollar facility.
  • Worked in a high volume fast pace environment at the front desk receptionist position along with 7 other girls.
  • Worked alongside front desk staff members and expertly performed day to day front desk tasks, on assignment.
  • Keep Front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Maintained Front Desk standard operations reference materials, updating documentation as Front Desk procedures were added or changed.

Show More

2. Phone Calls

high Demand
Here's how Phone Calls is used in Front Desk Administrative Assistant jobs:
  • Provide Executive Assistance for Billing Manager, returning phone calls, coordinating management meetings and organizing executive calendar.
  • Screened phone calls and answered inquiries regarding County services and general departmental policy/procedures.
  • Answered 100+ phone calls per day scheduling and coordinating multiple appointments, delivering messages to appropriate department or resolving calls.
  • Assisted with class catalogs, class descriptions, and general office needs like phone calls, faxes, and mail.
  • Performed front desk receptionist duties, greeting and assisting customers, answering and directing phone calls and taking messages.
  • Place follow up phone calls on product orders and service orders to ensure payment was made.
  • Answer any incoming phone calls from patients, doctors, doctor offices, and hospitals.
  • Responded to all incoming phone calls, and routed phone calls to the appropriate individual.
  • Help customers with enrollment, answering phone calls, and assisting with various office tasks.
  • Answer and direct phone calls to management team, sales, nurses station, etc.
  • Answered, screened, and directed phone calls in a professional and courteous manner.
  • Answered 50+ phone calls per day delivering messages to appropriate department or resolving calls.
  • Responded to all incoming phone calls and inquiries from internal and external parties.
  • Monitored and determined action for all incoming correspondence, phone calls and visitors.
  • Answered and screened incoming phone calls as well as take messages for staff.
  • Answer and route incoming phone calls at department from desk or main reception.
  • Managed company assets and appointments, answered phone calls, and invoiced clients.
  • Answered and directed incoming phone calls with a high level of professionalism.
  • Answered client phone calls and directed calls to appropriate individuals or information.
  • Answered incoming phone calls and questions regarding residency, meals, etc.

Show More

3. Customer Service

high Demand
Here's how Customer Service is used in Front Desk Administrative Assistant jobs:
  • Fielded electronic and telephone inquiries regarding the Metro Transit Benefit Program, demonstrating excellent Customer Service skills to gain positive results.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service.
  • Facilitated daily administrative functions, including customer service, patient scheduling and inventory management.
  • Designed and developed employee training demonstrated to enhance customer service skills and awareness.
  • Offered recommendations for optimal performance, customer service and visibility to market hotel.
  • Provided professional and tactful customer service in a highly visible front-desk position.
  • Oversee front-office operations and provide impeccable customer service including conflict resolution.
  • Provide top-notch customer service for members and non-members answering any questions/concerns.
  • Front office manager and customer service representative for specialty medical practice.
  • Expanded upon existing client relationships and provided exceptional customer service.
  • Handled customer complaints with outstanding customer service and professionalism.
  • Provided first-class customer service when greeting and assisting customers.
  • Demonstrated exceptional customer service in all aspects of position.
  • Utilized excellent communication and customer service skills to visitors.
  • Handled all customer service requests in luxury residence condominiums.
  • Executed standard telephone procedures using appropriate customer service etiquette.
  • Ensured guest satisfaction by providing excellent customer service.
  • Delivered exemplary customer service via phone and in-person.
  • Provided excellent customer service and guest relations.
  • Greeted students/visitors and assisted with customer services.

Show More

4. Office Supplies

high Demand
Here's how Office Supplies is used in Front Desk Administrative Assistant jobs:
  • Maintained inventory of office supplies and advertising materials as well as distributed necessary materials to all students and visitors.
  • Developed and utilized effective filing and retrieval systems and maintained office supplies by placing orders and evaluating new products.
  • Procured and inventoried office supplies and company products and materials minimizing costs and ensuring availability.
  • Ordered office supplies and maintained inventory ensuring availability of resources.
  • Maintained an adequate inventory of office supplies
  • Maintained necessary office supplies and equipment.
  • Order front office supplies for equipment and patient communications (statements, envelopes, post cards, stamps) Monthly statements.
  • Purchased office supplies, hardware, software, performed applications upgrades, and trained new incoming staff on using certain database.
  • Maintain office equipment and orders office supplies, organized and maintained club files; prepared outgoing mail and faxes.
  • Answer phones, greet visitors, ordering office supplies for front office staff and supplies for employee break room.
  • Ensured that the HECSA Resource Management Office is stocked with office supplies and equipment necessary to facilitate operations.
  • Ordered office supplies, filed, faxed, photocopied, scanned, prepared DHL packages and sorted mail.
  • Ordered office supplies and maintenance equipment for machines, and worked with technicians to resolve machine maintenance issues.
  • Handled all office supplies orders for all departments, made sure we never ran out of anything.
  • Interact with various company divisions, branches and outside vendors, order office supplies and printing requests.
  • Negotiate purchase of office supplies, equipment, and other purchasing requests in accordance with company policies.
  • Order and maintain office supplies for Front Desk, Food and Beverage, and Marina Departments.
  • Research and Order all office supplies, fitness center supplies and Caterers for events or meeting.
  • Replenish break room supply, order office supplies; take inventory and stock storage supply cabinets.
  • Review and approve supply requisitions; maintain office equipment; monitor and maintain office supplies inventory.

Show More

5. Data Entry

high Demand
Here's how Data Entry is used in Front Desk Administrative Assistant jobs:
  • Assisted administrative department with data input of routine reports, filing and computerized Data entry.
  • Greeted customers Scheduled appointments answered calls and took messages light data entry basic office services
  • Computed data entry of student's sensitive information and assisted with quarterly orientation set-up.
  • Provided administrative support for the payroll processing staff including data entry.
  • Maintain administrative database integrity with accurate data entry regarding candidates.
  • Performed data entry into a computerized database.
  • Performed data entry of registration.
  • Created, pulled and labeled employee files, data entry of W4 and I9 information and worked on miscellaneous Excel projects.
  • Provide assistance in accounting and production as well as new hire training, data entry, scanning, filing, etc.
  • Record the day's deposit, data entry, A/P and A/R, marketing programs and promotions, rate management.
  • Perform other administrative duties such as data entry, copying, collating, faxing, filing, document retrieval.
  • General office work - photocopying, filing, faxing, generating reports, data entry and basic secretarial functions.
  • Provided data entry of patient's medical history, insurance and current medications to update their medical charts.
  • Perform quick and accurate data entry of student and employee information to ensure full and proper documentation.
  • Greet clients, answer phones, maintain common filing system, data entry, and handled payroll.
  • Performed general office tasks such as filing, data entry, handling incoming and outgoing calls.
  • Perform basic administrative duties such as data entry for Personnel, Marketing, and Payroll.
  • Submitted insurance benefits and payments, billing, filing, scanning, and data entry.
  • Performed data entry on employee new hires, job classification/rate changes, job site information.
  • Performed daily administrative duties to consist of filing, faxing/copying documents, and data entry.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Insurance Companies

high Demand
Here's how Insurance Companies is used in Front Desk Administrative Assistant jobs:
  • Manage auto accident cases by communicating with attorneys and insurance companies to acquire the necessary documentation.
  • Communicated directly with insurance companies to obtain patient referrals for specialists.
  • Obtained Prior Authorizations from insurance companies for all scheduled procedures.
  • Contacted insurance companies to verify insurance and eligibility.
  • Coordinated with insurance companies to process insurance claims correctly, including drafting appropriate clinical narratives, x-rays and attachments.
  • Posted and adjusted payments from insurance companies, while providing billing support for billing department and therapist.
  • Called insurance companies, posted patient payments, ensured that patient payments were up to date.
  • Assist insurance companies with billing inquiries and questions regarding the patient's date of service.
  • Communicate with insurance companies to calculate and quote rates for dental services per patient contracts.
  • Speak to Insurance companies to inquire about Coverage & Liability, repair payments and supplements
  • Handled various calls for medical billing entries with credit cards and insurance companies.
  • Cooperated with Medicare, Medicaid and commercial insurance companies to resolve billing issues.
  • Hear and resolve complaints/concerns from patients, other professional offices and insurance companies.
  • Maintained fee schedules for 25 insurance companies the doctor participated with in-network.
  • Fax patient status reports to referring doctors and insurance companies.
  • Contacted insurance companies regarding outstanding claims over 30 days.
  • Run A/R report to bill out to insurance companies.
  • Followed up with insurance companies regarding payments.
  • Billed and contacted various insurance companies.
  • Charted and interacted with insurance companies.

Show More

7. Patient Care

high Demand
Here's how Patient Care is used in Front Desk Administrative Assistant jobs:
  • Assist Medical Director with data entry for reporting patient care, including infections, incidents, risks and outcome.
  • Maintained accurate record of patient care, condition, progress, and concerns.
  • Trained new hired staff to provide top- quality patient care.
  • Process medical eligibility for patient care, work efficiently with different insurance workers to process medical payments.
  • Improved medical management of patient care and decreased overall length-of-stay.
  • Performed accurate and timely processing of patient care orders

Show More

8. Appointment Scheduling

high Demand
Here's how Appointment Scheduling is used in Front Desk Administrative Assistant jobs:
  • File maintenance, insurance verification, in service lunch scheduling, appointment scheduling, multi line telephones and various office equipment.
  • Utilized skills and ability to handle high call volumes in regards to appointment scheduling.
  • Check out/Billing *Posting charges *Posting payments *Multi-line phone skills *Bilingual *Appointment scheduling *Debt Collections *Authorizations
  • Answer telephone calls Check clients in and out Appointment scheduling Greet clients and visitors File paperwork office equipment
  • Ensured customer retention by appointment scheduling and appointment reminders through Smile Reminder platform.
  • Conducted daily appointment scheduling, verifying patient insurance benefits and confidential information.

Show More

9. Medical Records

high Demand
Here's how Medical Records is used in Front Desk Administrative Assistant jobs:
  • Distribute medical records received via mail and/or fax to appropriate staff member according to office protocol
  • Record entries in patient medical records indicating condition of oral cavity and treatment accomplished.
  • Updated and organized medical records including electronic health records scheduled and coordinated appointments.
  • Maintain systems to preserve the integrity and confidentiality of individual medical records.
  • Obtain authorizations, insurance eligibility, and manage medical records.
  • Filed medical records using terminal digits.
  • Maintained certifications and knowledge base regarding HIPAA, HIV/AIDS, and mental health laws governing medical records which ensured zero failures.
  • Assured compliance was enforced with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
  • Trained as a back-up in medical records where I scanned and attached patient health information into their personal medical records.
  • Aided CFO in implementation of this new software in 2010 * Knowledge of EMR software for online medical records
  • Organized and filed medical records in standard order, along with scanning, faxing and coping paperwork.
  • Created and maintained medical records for intake, prepping, indexing, credentialing and scanning.
  • Created and updated patient's electronic health records, compiled medical records and charts.
  • Maintained medical records, technical library and correspondence files, manually and using computer.
  • Maintain medical records, including encounter forms, associated documents, and files.
  • Compile medical record requests and send medical records to other medical facilities.
  • Processed and prepared patient files including medical records and insurance claims.
  • Nominated by Director of Medical Records for Employee of the Month
  • Prepare and scan all medical records into the EMR system.
  • Assured medical records were in place for new patient consults.

Show More

10. Telephone Calls

high Demand
Here's how Telephone Calls is used in Front Desk Administrative Assistant jobs:
  • Served as the front-office executive responsible for incoming and outgoing telephone calls for organization.
  • Inform individuals of telephone calls, using paging or interoffice communication equipment.
  • Post charges, for rooms, food, or telephone calls, to ledgers manually or by using the computer.
  • Accept, screen, and route telephone calls to their proper recipient, take and relay messages as needed.
  • Answer, screen, and direct inbound telephone calls; address all manner of requests and complaints.
  • Manage front desk including inbound and outbound telephone calls to/from clients requesting appointments and/or school information.
  • Receive and direct telephone calls; provide information and solutions, take messages as necessary.
  • Make and receive telephone calls to and from clients and vendors.
  • Answered and screened as many as 100 daily telephone calls.
  • Answer heavy influx of telephone calls and direct accordingly.
  • Help process telephone calls and answer inquiries.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to guest room folio.
  • Answered department telephone calls on multi-line phone systems using correct salutations and telephone etiquette.
  • Greeted and Registered Clients/Patients Received and screened all incoming telephone calls.
  • Greet clients, answer, and transfer heavy incoming telephone calls, transferring callers to correct Departments and/or branch offices.
  • Answered telephone calls on multi-line system, addressing general inquiries or redirecting calls to other staff as requested.
  • Managed 25+ telephone calls per hour on a multi-line system and transferred calls to the designated departments.
  • Answered telephone calls and in person inquiries from patients, physicians, vendors and the general public.
  • Schedule appointments, Prepare Proposals, Prepare Contracts, Flooring Sale Answer incoming telephone calls.
  • Handled telephone calls and directed them to the right recipient.

Show More

11. Appropriate Person

high Demand
Here's how Appropriate Person is used in Front Desk Administrative Assistant jobs:
  • Answer incoming calls; provide information or direct to appropriate personnel or department; take and deliver clear and complete messages.
  • Greeted visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
  • Answer all phone calls in the firm and promptly forward them to the appropriate person among employees.
  • Managed all incoming calls and promptly forwarded them to appropriate person among 85 employees.
  • Answer incoming calls & transfer to appropriate person, customer service.
  • Greet clients; inform appropriate personnel when their client comes in.
  • Assisted with answering all incoming calls and directed to appropriate personnel.
  • Route incoming call volumes to appropriate personnel for efficient response.
  • Received, sorted and routed mail to appropriate personnel.
  • Distribute Pay stubs or check request to appropriate personnel.
  • Answered phones and transferred customers to appropriate person.
  • Greeted visitors and answered busy multi-line telephone system; screened/referred callers to appropriate personnel or took messages as needed.
  • Greet visitors and answer busy multi-line phone system, screen calls and refer calls to appropriate personnel as necessary.
  • Answered multi-line phone and promptly routed them to appropriate person within an office of 13 attorneys.
  • Answer telephone and transferred calls to the appropriate person, office or voicemail.
  • Managed a multi-line phone system and administering messages to the appropriate personnel.
  • Worked with a multi-line phone system and assisted with call-backs, callscreening, and forwarded sales leads to the appropriate personnel.
  • Answered telephone and electronic inquiries , Forwarded telephone calls and messages to appropriate person.

Show More

12. Sort

high Demand
Here's how Sort is used in Front Desk Administrative Assistant jobs:
  • Provided general administrative support, processed calls and transferred to appropriate departments, sorted, delivered and logged-in mail/packages/deliveries.
  • Sorted and dispensed incoming mail to corresponding recipients.
  • Assorted data entry short-term assignments, Receptionist assistance
  • Compiled outgoing mail/sorted and addressed incoming mail.
  • General office support, end of the month books, filing, copying, faxing, opening and sorting incoming mail.
  • Performed office duties: sorting and distributing mail, copying, filing, faxing, typing letters and running standard reports.
  • Maintained orderly, clean professional appearance of work area, received, sorted, and delivered incoming mail to all departments.
  • Sorted, counted, packaged, labeled, insured, unpacked, and/or logged inventory which was shipped or received.
  • Receive incoming mail and correspondence, sort out items to be handled personally, and reroute mail as necessary.
  • Prepare outgoing mail/ assemble and sort incoming mail and packages to proper department/ log each package for future reference.
  • Sign out visitor badges, incoming faxes, mail assortment, assist with conference room scheduling when needed.
  • Prepared and sorted source documents, identified and interpreted data to be entered on the client's database.
  • Perform a variety of clerical tasks such as typing, sorting documents, filing and operating office equipment.
  • Maintained a work-order system for daily, weekly and yearly maintenance schedules for the resorts ski lifts.
  • Collect, sort, and distributed mail messages and courier deliveries, processed all outgoing mail.
  • Prepare and mail all US/UPS/Fed Ex packages as well as sorted and distributed incoming mail.
  • Handled all incoming calls, maintained supplies, sorted and distributed incoming and outgoing mail.
  • Handle office mail, to include sorting and reading incoming correspondence and preparing outgoing correspondence.
  • Interpreted, identified and sorted medical chits; they were all under HIPPA compliance.
  • Receive, sort, collate and distribute mail in an accurate and timely manner.

Show More

13. Reception Area

high Demand
Here's how Reception Area is used in Front Desk Administrative Assistant jobs:
  • Supervised reception area ensuring calls are received and routed correctly.
  • Contribute to team growth, direct visitors to appropriate office, maintain safe and clean reception area.
  • Managed the reception area, including processing guests and responding to telephone and in-person requests for information.
  • Maintained a neat, tidy and pleasant appearance of the reception area and waiting room.
  • Make coffee and set out food for meetings along with ensuring reception area is tidy.
  • Maintained a clean and friendly reception area/ waiting room to show a professional image.
  • Assisted in keeping the hotel reception area clean and tidy at all times.
  • Maintained the file room and reception area; updated electronic records daily.
  • Keep from lobby and reception area clean and welcoming for clients.
  • Tidy and maintain the reception area, and staff room.
  • Maintain a neat and clean atmosphere in the reception area.
  • Maintain the reception area/office in a neat and orderly condition.
  • Maintained desk and reception area in a neat and organized.
  • Clean and vacuum all offices and reception area.
  • Maintained neat and clean lobby and reception area.
  • Managed a clean and organized reception area.
  • Organized reception area and handled incoming calls.
  • Posted open positions on company and social media websites.Maintained the front desk and reception area in a neat and organized fashion.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Experience Previous Employment Manage reception areas.

Show More

14. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Front Desk Administrative Assistant jobs:
  • Scheduled business travel arrangements as needed and arranged car service.
  • Performed administrative duties and assisted with all travel arrangements.
  • Calendar management, scheduling, travel arrangements.
  • Coordinated travel arrangements for entire company personnel.
  • Prepared travel arrangements & compiled itinerary materials.
  • Scheduled and coordinated meetings and travel arrangements, Answered/routed phones, greet donors, Distributed correspondence, copying and faxes.
  • Performed administrative support tasks such as proofreading, typing memos, travel arrangements, and all other office correspondence.
  • Coordinated flight schedules, hotel arrangements sometimes rental cars and the employee's needs to make travel arrangements.
  • Scheduled and coordinated meetings, appointments, and travel arrangements for staff as well as maintained office supplies.
  • Prepared expense reports for department VP's and Managers as well as made and changed travel arrangements.
  • Arranged messenger service, sorted mail, coordinated travel arrangements for executives in absence of their assistant.
  • Provide full assistance for larger meetings including logistics, meeting materials, travel arrangements and itineraries.
  • Set up appointments for clients, preparing weekly and monthly staffing meeting minutes and travel arrangements.
  • Research and make travel arrangements including flights, accommodation, rental cars.
  • Planned and set up travel arrangements for over 45 executives and staff.
  • Organize travel arrangements and bookings for conventions for the senior management.
  • Update calendars, schedule meetings and make reservations and travel arrangements.
  • Organize travel arrangements for office personnel and guest when appropriate.
  • Assist CFO with administrative duties, expenses & travel arrangements.
  • Assist with event planning, including travel arrangements for Management.

Show More

15. Credit Card Transactions

average Demand
Here's how Credit Card Transactions is used in Front Desk Administrative Assistant jobs:
  • Cash, check, credit card transactions.
  • Handled all cash and credit card transactions and handled customer service.
  • Handle cash register, facilitated all debit and credit card transactions.
  • Executed credit card transactions and cash payments quickly and accurately.
  • Conducted reservation bookings, cash and credit card transactions, receipt reconciliation, and record-keeping.
  • Processed credit card transactions during the checkout process.

Show More

16. Expense Reports

average Demand
Here's how Expense Reports is used in Front Desk Administrative Assistant jobs:
  • Created detailed expense reports for executive meetings and trips to meet federal accounting regulations.
  • Submit bi-monthly expense reports via Open Air for Managing Director and Business Development Director.
  • Provided administrative support to the Branch Manager generating monthly, quarterly expense reports.
  • Generated expense reports monthly; authored professional correspondence to staff and stakeholders.
  • Assisted engineers with expense reports, correspondence and architectural reports.
  • Created and processed executive level expense reports.
  • Entered invoice data into computerized system and prepared invoices as well as expense reports totaling over $1,000 weekly.
  • Process and track expense reports, distribution, monitoring and auditing of Daily metro cards to program members.
  • Manage capital purchases, direct vendor relations and office equipment, generate and maintain equipment tracking/expense reports.
  • Processed 300+ invoices monthly, along with Petty Cash Reimbursements & Expense Reports for management team.
  • Supported the General Manager in scheduling meeting, preparing correspondence, and creating expense reports
  • Generate correspondence and documents * Process invoices, expense reports & reconciliation of expenses.
  • Assist VP, Service with processing expense reports and invoicing customers for services performed.
  • Collected and reported monthly expense reports and explanations for year-end tax purposes.
  • Entered monthly expense reports and bills in database.
  • Process invoices and assist manager with expense reports.
  • Created Expense Reports for Marketing Executives using Excel.
  • Managed expense reports for all 5 offices.
  • Reviewed and processed travel expense reports.
  • Ordered supplies and maintained work areas Processed monthly expense reports, petty cash, and managed calendars

Show More

17. High Volume

average Demand
Here's how High Volume is used in Front Desk Administrative Assistant jobs:
  • Provided management and administrative support at high volume medical facility.
  • Answered high volume of calls, data entry into CIS program, faxed, and intensive filing.
  • Managed schedule for vacancies of a 450 room, high volume hotel, at 100% occupancy.
  • Managed high volume of patients with responsibility for clinical skills, patient education, and sales.
  • Answer high volume incoming calls and operate switchboard to route calls to the proper extension.
  • Provided professional and dedicated service to a high volume of client incoming phone calls.
  • Answer a high volume of calls and efficiently transfer them using a switchboard.
  • Corresponded with high volumes of e-mail to all levels of the staff.
  • Verified soft count cash and hard count cash in high volumes.
  • Answer a high volume of calls with courtesy and professionalism.
  • Managed a high volume work-load within a deadline driven environment.
  • Scheduled and juggled high volume of patient appointments and calls.
  • Answer and route a high volume of regional office phones.
  • Managed high volume calls from clients and potential clients.
  • Maintained reception of a high volume hair salon.
  • Answer high volume phone calls and directing inquiries.
  • Directed high volume of calls to appropriate individuals.
  • Manage high volume multiple line phone system.
  • Scheduled high volume and complex appointments.
  • Answered high volume multi-lines that demanded strong communication skills and knowledge of medical terminology.

Show More

18. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Front Desk Administrative Assistant jobs:
  • Answer telephones, transfer calls, and scheduling appointments Manage student enrollment, state reporting, attendances and other various duties.
  • Performed a variety of clerical duties, including scheduling appointments, exams and procedures, and processing forms and electronic data.
  • Perform administrative tasks such as answering phones, scheduling appointments, and mailing/faxing patient records to patients and physicians.
  • Optimize patients' satisfaction, treatment room utilization by scheduling appointments in person or by telephone.
  • Performed various duties including filing, answering phones, scheduling appointments, and other assigned duties.
  • Assist with scheduling appointments, meetings and conference calls for doctors, patients and staff.
  • Provided customer service roles of scheduling appointments, emails, telephone, and written correspondence.
  • Well versed in greeting and interacting with patients and scheduling appointments for patients.
  • Checked in patients, scheduling appointments, verifying insurance information and collecting co-pays.
  • Front desk reception, answering phone calls, scheduling appointments, confirming appointments
  • Maintained scheduling appointments for clients, new customers and supervisors.
  • Front desk receptionist / Administrative Assistant Assisted patients with scheduling and rescheduling appointments.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Multi-tasked by answering phones, helping walk-ins, scheduling appointments, coordinating installations, billing customers and creating files
  • Handled patent relations with scheduling appointments, product pick ups, and pre-testings.
  • Directed incoming calls, scheduling appointments, prepared and process all office reports and recall cards * Extensive knowledge of Dentrix.
  • Maintained Inventory for Spa and School Scheduling appointments/ answering of phones Retail Sales/ Spa Memberships Maintained employee schedule for front desk

Show More

19. Fedex

average Demand
Here's how Fedex is used in Front Desk Administrative Assistant jobs:
  • Arranged delivery/pickups with UPS, United States Postal Service, DHL and FedEx for parts to meet project completion dates.
  • Maintained office equipment, ordered office supplies, processed mail received and sent FedEx/UPS packages as needed.
  • Created and maintained Excel spreadsheets for all FedEx invoices and managed all shipping and receiving.
  • Prepared and track UPS, FedEx, Golden State Overnight and US Certified Mail.
  • Distributed inbound mails/correspondence and prepared outbound mails and packages (USPS and FedEx).
  • Prepared and shipped packages nationally/internationally, using FedEx, USPS, and UPS.
  • Managed all confidential/non-confidential fax correspondence, mail, FedEx and UPS shipping.
  • Signed for and distribute US Postal mail, UPS/FedEx delivered packages.
  • Prepared interoffice FedEx and any other outgoing FedEx or Priority Mail.
  • Prepared FedEx, Airborne Express, and miscellaneous packages for shipping.
  • Prepared shipping labels, ordered FedEx and UPS pickups and deliveries.
  • Sent/Received mail and deliveries(UPS and FedEx).
  • Receive and sign for UPS and FEDEX deliveries.
  • Prepare outbound shipments using UPS, USPS, and Fedex and distribute all incoming mail to various departments.
  • Managed the circulation of mail in the mailroom and sent/received mail and deliveries (UPS and FedEx).
  • Prepared coffee and order breakfast/lunch, managed incoming and outgoing mail (Fedex/ USPS).
  • Prepare shipping slips for FedEx and Ontrack packages.
  • Complete knowledge of FedEx, UPS, USPS, Ontrac and same day messenger services.
  • Date stamp all Interims packages, FedEx/UPS and mail packages on a daily basis.
  • Work directly with USPS, Pitney Bowes, and FedEx.

Show More

20. HR

average Demand
Here's how HR is used in Front Desk Administrative Assistant jobs:
  • Maintain customer service relationships through personal preparation and processing of contracts for auto financing documents.
  • Supported and managed daily publishing through social media analysis on research agenda topics.
  • Practiced dive store philosophy promoting safe diving through responsible suggestive selling.
  • Manage inventory and displays through manual and electronic ordering systems.
  • Improved customer service skills through interactions with difficult customers.
  • Coordinated maintenance schedules and inventory meetings through Outlook Express.
  • Validated patient participation in program through checking identification.
  • Communicate in positive ways through encouragement.
  • Promoted customer satisfaction through clear communication.
  • Processed and escorted visitors through facility.
  • Increased customer loyalty through verbal communication.
  • Access the costumer's immediate needs and ensure customer's receipt of needed services through personal service or making appropriate referral.
  • Supported HR in orientation of new hires as well as work with IT for new hire setup for their computer systems.
  • Received and filed all incoming and outgoing faxes, contacted representative once they had a fax come through or sent out.
  • Engage in marketing and sales through social media outlets and telephone calls by promoting the company and recruiting new clients.
  • Maximize office productivity through proficient use of appropriate software applications schedule, Care Credit and any other systems as required.
  • Mailed publications to all departments within the University of Florida, UF Health system and throughout the state of Florida.
  • Answered and directed calls, processed payments, sent and received packages, filled alphabetically and chronologically, and sales.
  • Created and maintained the updated reports on different matters throughout the company, most of which included sensitive date.
  • Informed controller of any discrepancies and any voided system generated checks that had to be voided through journal entries.

Show More

21. Clerical Support

average Demand
Here's how Clerical Support is used in Front Desk Administrative Assistant jobs:
  • Provided clerical support for four departments and corporate president.
  • Provide administrative and clerical support to Executive staff.
  • Provided clerical support and all administrative duties.
  • Provided clerical support for several counselors.
  • Provide clerical support to Property Coordinators.
  • Provide General Administrative and Clerical Support.
  • Provided administrative as well as clerical support to help the office operations run smoothly and efficiently.
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying.
  • Provide clerical support to other departments, such as Human Resources and Accounting.
  • Varied jobs providing administrative and clerical support to a temp agency.
  • Perform all office functions and clerical support to manager and salespeople.
  • Provided administrative and clerical support to CEO and 6 program directors.
  • Completed clerical support and other tasks assigned by Housing Director.
  • Provided clerical support to the Administrative Officer Conducts first level screening of applicants for the company.
  • Perform administrative/ clerical support tasks for community, including updating residentrosters / distributing mail/ Activities schedules for transportation/ Design departmentalspreadsheets.

Show More

22. Powerpoint

average Demand
Here's how Powerpoint is used in Front Desk Administrative Assistant jobs:
  • Demonstrated great initiative in assisting tech team with minor technical issues and created PowerPoint presentations for business strategic purposes.
  • Re-designed out-of-date materials and modified PowerPoint's to enhance presentation.
  • Used a variety of software such as MS Word, Excel, and PowerPoint to create various document productions.
  • Provided daily clerical support with software such as Word, Outlook, Excel and PowerPoint.
  • Create new quarterly stat report using bar and pie charts in PowerPoint.
  • Utilized Microsoft Outlook, World, Excel, PowerPoint and Access.
  • Excel, Access, Outlook and PowerPoint.
  • Assist departments with administrative projects including PowerPoint presentations, charts, graphs, flyers, forms, letters and spreadsheets.
  • Document creation using various office programs, like MS Word, Excel, PowerPoint, ect.
  • Create, proof, and edit PowerPoint presentations, charts and tables in a timely manner.
  • Type 55 wpm, Microsoft word, excel, PowerPoint, Onq, etc.
  • Type and produce all correspondences, various service forms, memorandums and attractive flyers using Microsoft Word and PowerPoint.
  • Provided adminstrative support such as creating Excel spreadsheets, Powerpoint presentations, filed, and typed business correspondence.

Show More

23. Internet

average Demand
Here's how Internet is used in Front Desk Administrative Assistant jobs:
  • Utilize excellent PC skills and be proficient in Microsoft Suite, Internet applications and database software.
  • Assisted in audits, marketing, grant programs, technology services, issues related to computer/internet.
  • Assisted the Creative Department with overflows of work and Internet research tasks when needed.
  • Managed Social media accounts, internet research, and logistics of donated supplies.
  • Negotiated stock image and photography pricing for print and internet usage.
  • Research on the Internet, creating new files for incoming residents.
  • Exercise strong data entry and Internet skills.
  • Updated website and all Internet communications.
  • Utilize Internet, Word, Excel, Dynamics AX, Outlook, UPS Worldship, FEDX Worldship on WindowsXP operating system.

Show More

24. Conference Room

average Demand
Here's how Conference Room is used in Front Desk Administrative Assistant jobs:
  • Collaborate with administrative assistants to schedule and coordinate logistics for meetings and manage conference room reservations.
  • Schedule all internal meetings, candidate interviews utilizing scheduling assistant and reserving conference rooms when necessary.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Provide conference room support including supply management and Audio/Visual troubleshooting.
  • Calendar coordination of company vehicles and conference rooms.
  • Managed reservations for Lobby Conference Room.
  • Scheduled conference rooms using computer system.
  • Assisted with correspondences, maintenance of client files, scheduling of conference rooms, and greeted office visitors and potential customers.
  • Assist callers to the correct departments/managers, screening sales calls, scheduling conference rooms, greeting & directing visitors/Board members.
  • Use e-tools and computer systems to track visitors, manage work orders, and manage conference room needs and activities.
  • Maintain accurate inventory of tenant's copies, postage, and conference room time usage for billing.
  • Hosted and coordinated special event, reserved conference room, ordered breakfast and lunch for scheduled meetings.
  • Prepared for client meetings by maintaining conference room calendar, ordering refreshments and preparing meeting materials.
  • Inventory of office supply & handling of conference room schedule, arrangements & postage /package mailing.
  • Maintain presence in the lobby and conference rooms; ensure back-up coverage when away from desk.
  • Coordinate Roadshows, in-house and external meetings, and reset conference rooms after each meeting.
  • Manage the schedules of over 12 conference rooms including their set up and functionality.
  • Use of MS Outlook to coordinate and maintain all conference room calendars company wide.
  • Assisted with; conference room set up, meetings, and other office functions.
  • Managed inventory supplies of supply room, conference room, employee lounge and kitchen.

Show More

25. Administrative Tasks

average Demand
Here's how Administrative Tasks is used in Front Desk Administrative Assistant jobs:
  • Performed Reception and Clerical duties including typing, switchboard operation and office-related administrative tasks.
  • Provided customer service via phone and in-person; and completed administrative tasks
  • Assisted Executive Vice President with numerous administrative tasks.
  • Perform various administrative tasks such as answering phones, taking messages, making photocopies, and update all filing systems.
  • Perform administrative tasks including answering phones, data entry, file management, and typing documents.
  • Work in conjunction with all levels of management performing administrative tasks.
  • Completed administrative tasks for Doctors and Office Manager when needed.
  • Perform general administrative tasks such as check in and out books, check student records and correspondences.
  • Developed and maintained office forms, procedures,and up-to-date administrative tasks.
  • Assisted billers with administrative tasks.
  • Greeted and Assisted Visitors Phone Reception Administrative Tasks
  • Answer telephone & distribute calls appropriately Complete daily reports & administrative tasks Ensure all policies are adhered to Keep records of residents

Show More

26. Staff Members

average Demand
Here's how Staff Members is used in Front Desk Administrative Assistant jobs:
  • Received and distributed incoming mail and other correspondence routinely to all staff members.
  • Provide daily administrative support and receptionist to staff members.
  • Developed and maintained a close and supportive working relationship with the university's professional and student staff members.
  • Served as liaison between parishioners and clergy and kept a current record of staff members' availability.
  • Forward and redirect all incoming calls to the Revenue Department to appropriate staff members and or offices.
  • Take and relay messages to staff members if they cannot be reached.
  • Greeted and announced all visitors to appropriate meetings, departments and staff members.
  • Assisted with other staff members to finish a project before a deadline approached.
  • Tasked with managing the staff members by coaching them on daily responsibilities.
  • Received and reviewed all outgoing/incoming mail, routing to appropriate staff members.
  • Worked alongside Human Resources on the hiring of new staff members.
  • Assist the administrative staff members by generating draft reports and invoices.
  • Provide staff members with details and print outs of upcoming events.
  • Answer all incoming calls, relate messages to all staff members.
  • Assisted General Manager with evaluating new managers and staff members.
  • Answered and directed calls for staff members of Architectural firm.
  • Provide administrative support to staff members and patients.
  • Managed expense reports for management staff members.
  • Provide administrative support to select staff members.
  • Managed team of 8-10 staff members.

Show More

27. Special Projects

average Demand
Here's how Special Projects is used in Front Desk Administrative Assistant jobs:
  • Coordinated special projects and events to support business awareness.
  • Assisted on special projects and took lead for the development, administration, and promotion of specific projects, as required.
  • Acted as liaison between the Executive Director and Board of Trustees in assisting with special projects, events and fund raisers.
  • Work special projects for Quality & Compliance, Health Services, Claims and Provider Relations departments as assigned.
  • Assisted with special projects and volunteered to assist other departments with work load or other projects when needed.
  • Interfaced with internal and external executives for special projects: -Created power point presentations for marketing projects.
  • Collaborated with other administrative team members, human resources and the marketing department on special projects.
  • Work closely with manager to support a staff of 20+ employees as needed with special projects.
  • Faxed, made photocopies and assisted Office Manager with special projects.
  • Managed special projects, assisted in implementation of new software program.
  • Assist with special projects as directed by supervisor or timekeepers.
  • Reimbursed employees with petty cash and helped on special projects.
  • Participated in special projects and performed other duties as required.
  • Coordinated logistics for special projects and events as needed.
  • Coordinated with Office Services Manager and completed special projects.
  • Assisted president with clerical requests and special projects.
  • Helped with many other special projects as needed.
  • Assisted faculty and staff with special projects.
  • Created correspondence when needed, special projects included transferring all paper files [ over 500] to an electronic file system.
  • Open, date-stamp and process incoming mail * Complete special projects as check inventory spread sheets.

Show More

28. Greeting Visitors

average Demand
Here's how Greeting Visitors is used in Front Desk Administrative Assistant jobs:
  • Responsibilities*Managed the receptionist area, including greeting visitors and responding to two busy telephone lines and in-person requests for information.
  • Oversee receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Managed receptionist area, including greeting visitors and responded to telephone and in-person inquiries.
  • Managed receptionist area, including greeting visitors and residents.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in person requests for information.
  • Handled greeting visitors and their queries.

Show More

29. Bank Deposits

average Demand
Here's how Bank Deposits is used in Front Desk Administrative Assistant jobs:
  • Assigned authority for opening/closing business; reconciled daily balancing and bank deposits; assisted in updating employee handbook.
  • Processed accounts receivable, prepared daily bank deposits, coordinated measurements and installations with designers and homeowners.
  • Bank reconciliations, bank deposits, inventory
  • Assist doctors with personal matters such as but not limited to bank deposits, scheduling personal appointments, etc.
  • Performed administrative duties including accounts payable, bank deposits, payroll and reconciled month end reports.
  • Completed all bank deposits along with delivery of deposits to different banks each day.
  • Handled bank deposits, processed all incoming checks, processed all sales group/meeting payments.
  • Balance receipts payments on a daily basis; make bank deposits daily.
  • Processed rent payments, prepared monthly statements and made daily bank deposits.
  • Cash handling, bank deposits, book-keeping and general office duties.
  • Maintain records and receipts; reconcile end-of-day/week income with bank deposits.
  • Bank deposits and store errands as needed.

Show More

30. Check-In

low Demand
Here's how Check-In is used in Front Desk Administrative Assistant jobs:
  • Conducted all cashier and office duties including customer check-in/out, manage reservations and guest relations, and oversee property maintenance.
  • Handled guest check-ins and check-outs appropriately; computed bills, and processed cash, debit & credit payments.
  • Greeted, registered, assigned rooms, and issued keys to guests for all check-ins or check-outs.
  • Greet visitor, Register, Check-in, Set-up Reservations, Cancel Reservations, etc.
  • Assisted in daily check-in, check-out and night audit procedures.
  • Facilitate check-in and billing inquiries for members.
  • Greeted and check-in all members and guest.
  • Assist with check-in/out for clinical visits.
  • Schedule, check-in & check-out patients.
  • Analyzed entire check-in / check-out processes.
  • Handled guests' check-ins and check-outs.
  • Optimized patient experience by performing check-ins in a courteous manner and maintaining clean, organized, and attractive waiting room area.
  • General clerical/administrative support to various departments Open Hospital Doors, check-in patients, Scan and verify ID's to validate entrance.
  • Direct contact to all customers performing all functions of greeting and daily patient check-in Updated and maintained all registrations.
  • Processed all guest check-ins, verified guest identity and form of payment, assigned rooms and issued keys.
  • Initiate courtesy call after check-in to ensure guest is satisfied with koaccommodations as well as offer any assistance.
  • Greet & Check-in timeshare guest, Switchboard, Organize Realtors appointment times, Data Entry
  • Provided an efficient and friendly check-in/check-out to guests from all walks of life.

Show More

31. Word Processing

low Demand
Here's how Word Processing is used in Front Desk Administrative Assistant jobs:
  • Utilized computerized spreadsheets and word processing software.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing.
  • Prepared word processing documents and correspondence such as letters and mailing labels as requested.
  • Utilized my skills in Word Processing and desktop Publishing software.
  • Provided basic bookkeeping, word processing, and filing.
  • Handled all official company correspondence efficiently Remarkable word processing and data entry skills.
  • Performed basic office automation functions such as e-mailing, faxing, printing, word processing, scanning, etc.
  • Contract Position) Answer Phones, Great Clients, Type/Data entry/Word Processing documents into company systems as needed.

Show More

32. Quickbooks

low Demand
Here's how Quickbooks is used in Front Desk Administrative Assistant jobs:
  • Schedule & set up warranty calls, schedule inspections with the city and data enter information into Excel and QuickBooks.
  • Assisted the accounting department with QuickBooks, data entry, and full Cycle accounts payable.
  • Performed duties of Accounts Payable/Receivable when needed and worked in QuickBooks as needed.
  • Organized billing and invoice data and prepared accounts receivable and payable using QuickBooks.
  • Utilized QuickBooks, Microsoft Word, and Excel 45 wpm
  • Prepared accounts payable utilizing QuickBooks and Excel spreadsheets.
  • Managed office financials including paying office invoices and maintaining deposits in QuickBooks.
  • Utilized QuickBooks 2003 for payroll and monthly check printouts and distributed in a timely manner.
  • Entered Accounts Payables into QuickBooks system; vendors' info and invoices.
  • Perform data entry with payments and deposits with Quickbooks.
  • Coordinated patient referrals/ appointments made to other physicians Handled customer complaints QuickBooks for Accounts receivable
  • Enter payroll into Quickbooks - Interviewing applicants and training new employees
  • Front desk duties, Quickbooks for Boma s Bar & Grill.

Show More

33. Appropriate Departments

low Demand
Here's how Appropriate Departments is used in Front Desk Administrative Assistant jobs:
  • Provide initial evaluation of admissions applications and direct potential students to the appropriate departments to enable entrance process.
  • Communicated effectively and proficiently by answering various phone calls and directing calls to appropriate departments.
  • Directed clients to appropriate departments and ascertained services desired.
  • Screened and directed 100+ calls a day to appropriate departments and or staff.
  • Receive shipments from shipping and receiving; distribute mail to appropriate departments.
  • Answer incoming phone calls and inquiries and direct to appropriate departments.
  • Retrieved and distribute incoming mail to the appropriate departments.
  • Answer and transfer all calls to appropriate departments.
  • Answered multi-line phone for up to four branches and transferred calls to appropriate departments.

Show More

34. EMR

low Demand
Here's how EMR is used in Front Desk Administrative Assistant jobs:
  • Managed and maintained EMR (electronic charts) and updated local database with patient information.
  • Worked with EMR, updating active and discharge patients files.
  • Oversee transition from paper charting to EMR for practice.
  • Input new patients into the EMR and Medical Mastermind.
  • Scanned medical reports into EMR system for Physician review.
  • Upload every single patient's entire chart into EMR.
  • Help with EMR when it was implemented.
  • Enter patient data into EMR system.
  • Transferred paper charts to EMR.
  • Send and respond to messages on the EMR.
  • Started as administrative assistant, then credentialing coordinator and then moved to Imaging department Helped implement EMR
  • Used Aprima and Prognosis EMR system enter, to retrieve, and revise information.
  • Utilized NexEMR and Payjunction for billing.
  • Transition to EMR Confirm appointments.
  • Check out/ Billing *Posting charges *Posting payments *Bilingual patient translation *Appointment scheduling *EMR *Authorizations
  • Answered multi-line telephone, triaged phone calls, scheduled and changed appointments using the eClinical Works EMR.
  • Schedule, change, create appointments and create profile using the "Centricity EMR Program".
  • Check in/ out patients , EMR , scheduling, scanning , filing , insurance , copay etc.

Show More

35. New Clients

low Demand
Here's how New Clients is used in Front Desk Administrative Assistant jobs:
  • Assisted new clients with the creation of individual profiles, kept updated vaccination records for each pet.
  • Supported Processing Agents in finding information on new clients regarding purchased and refinanced home loans.
  • Managed proper documentation for new clients.
  • Greet clients and potential new clients.
  • Scheduled and coordinated appointments; interviewed new clients and documented basic information.
  • Maintained profitable working relationship with new clients to increase recommendations on business.

Show More

36. Direct Calls

low Demand
Here's how Direct Calls is used in Front Desk Administrative Assistant jobs:
  • Answer telephone, screen and direct calls, take messages and provide information etc.
  • Direct calls, Data Entry, Prepare and update marketing materials and proposals.
  • Answer main phone line and direct calls to appropriate staff.
  • Answered telephones, direct calls, and take messages.
  • Answer and direct calls as needed.
  • Answer Phone and direct calls.
  • Answer phones in a courteous manner, record messages accurately, direct calls and respond to inquiries, make appointments.
  • Answer incoming calls and direct calls to the proper extensions Assist clients/or visitors in the front reception area.
  • Front Desk Reception Answer telephone, screen and direct calls to appropriate departments.

Show More

37. Greeting Patients

low Demand
Here's how Greeting Patients is used in Front Desk Administrative Assistant jobs:
  • Worked multiple phone lines; Scheduling; greeting patients; check in/out; insurance verification, faxing/calling in prescriptions,
  • Job duties consisted of -Greeting patients/customers with a warm welcoming smile.
  • Handled multiple office administration duties, including greeting patients, answering phones, and customer service.
  • Perform tasks of greeting patients, scheduling and confirming appointments.
  • check in and check Out Greeting patients, answering the telephone and managing incoming and outgoing mail.
  • Assist patients with any questions Meeting and greeting patients Keeping reception area clean

Show More

38. Office Staff

low Demand
Here's how Office Staff is used in Front Desk Administrative Assistant jobs:
  • Provided administrative support to the office staff and administrators.
  • Assisted office staff with re-organization of product displays and setting up meeting spaces with necessary materials in preparation for client presentation.
  • Entered student's information into admissions office data base, prepared different doc's for the office staff.
  • Maintain various files, documents, and reports and developed an orientation manual to assist new office staff.
  • Greet visitors, guests and office staff in a professional and courteous manner.
  • Manage and organize all insurance records, patient charts and office staff files.
  • Screened and contacted applicants for teaching and office staff positions.
  • Provided administrative support for the Executive Director and office staff.
  • Assist office staff with day to day functions.
  • Support Sales and Executive Office Staff.
  • Retrieved patient charts for office staff.
  • greet and welcome all inbound patients and delivery personnel and act as liaison between patients and office staff.
  • Verify and validate guest identity prior to issuance of entrance badges Process monthly invoices Provide office staff support as requested

Show More

39. Computer System

low Demand
Here's how Computer System is used in Front Desk Administrative Assistant jobs:
  • Verified and entered patient admittance and insurance information into clinic's computer system.
  • Entered patients billing information into computer systems.
  • Check in patients, input patient information into computer system, light cleaning duties, cash patients out, greet patients.
  • Collect all patient information, ID's, insurance cards, making sure all information is correct in computer system.
  • Document pertinent information to a patient's records in computer system/update any changes to a patient's file.
  • Worked with computer systems to input, modify, and create reservations for guest's stay.
  • Greet patients, and check them in to computer system by verifying insurance and collecting co-pays.
  • Maintained records of room availability and guests' accounts, using the company computer system.
  • Get computer system started or closed at the beginning or end of day.
  • Manage the input of Certificate of Insurance for contractors into computer system.
  • Scan and log in inbound and outbound mail into computer system.
  • Input information into various computer systems for the company.
  • Input various vendors and projects into computer system.
  • Entered Patient data in computer system.
  • Answered questions pertaining to the various programs Verified computer system information accuracy
  • Enter the cheque payments / funds into the in-house computer system.

Show More

40. Patient Files

low Demand
Here's how Patient Files is used in Front Desk Administrative Assistant jobs:
  • Established and maintained electronic patient files for busy medical practice.
  • Scheduled patient appointments, filled cancellations, verified contact and insurance information, processed lab work, and maintained patient files.
  • Front Office Personnel * Scheduled appointments * Maintained patient files * Took patient payments * Checked patients in
  • Answer Phone, Schedule Patients, Retrieve and Maintain Patient Files, Check Patients in/out
  • Answer phone calls, set/cancel/confirm appointments, update patient files, check patient in/out.
  • Created, reorganized and repaired hundreds of manual patient files.
  • Scheduled patients, meetings and handled patient files.
  • Maintain patient files and contracts.
  • Maintain & create patient files.
  • Maintained maintenance of patient files Handled incoming/outgoing calls Filed/Copied Minimum data entry

Show More

41. Conference Calls

low Demand
Here's how Conference Calls is used in Front Desk Administrative Assistant jobs:
  • Assisted staff with business related administrative requests, client presentations, typing correspondence & reports, travel arrangements and conference calls.
  • Participated in many conference calls with consultants regarding launch of two new subsidiary medical services offered within the practice.
  • Operated main switchboard to connect incoming callers with appropriate recipient and set up conference calls as required.
  • Preserved a busy calendar of scheduled travel arrangements, conference calls and presentations for staff.
  • Arrange Conference calls and send correspondence to CEO, company lawyer, staff members etc.
  • Prepared correspondence, answered calls, scheduled meetings, and arranged conference calls.
  • Managed calendar, schedule meetings, and arrange conference calls.
  • Set up and coordinated meetings and conference calls.
  • Answered phones and transferred conference calls accordingly.
  • Organized domestic and worldwide conference calls.
  • Scheduled conference calls and meetings.
  • Performed customer service Performed coordination of conference calls, transfers, and holds, for multi-line phone system.
  • Dealed with patients..done labs had conference calls with other major Dr's.

Show More

42. Greeting Clients

low Demand
Here's how Greeting Clients is used in Front Desk Administrative Assistant jobs:
  • Provided Front-Desk Receptionist duties, greeting clients, public and professionals.
  • Worked in a fast-paced environment which included greeting clients, accepting all co-payments/private fees and answering a multi-line telephone system.
  • Multi-tasked in a fast paced environment which included greeting clients, answering a multi-line switchboard and fielding incoming calls.
  • Attended calls and greeting clients Operational work Operated machines e.g.
  • Drafted Correspondence Set appointments and Managed the calendar while greeting clients in a professional and welcoming manner.
  • Assisted personnel in their daily tasks and problem solving with greeting clients via telephone or person.

Show More

43. Usps

low Demand
Here's how Usps is used in Front Desk Administrative Assistant jobs:
  • Dispatched DVD's via ground mail and detailed shipping log, which included vendors: UPS, Fed-Ex and USPS.
  • Receipt and proper distribution of all incoming mail and deliveries (UPS, Fed-Ex and USPS).
  • Prepare all outgoing mail and packages, Fed-Ex, USP and USPS Batch, copy and deposit daily banking.
  • Receive and Ship USPS Mail: Notify the FSO upon receiving classified material and sign accompanying documentation; Wrapping of packages.
  • Handled all incoming and outbound packages using USPS, courier services or large freight services.
  • Prepared all letters and packages for USPS and UPS.

Show More

44. Routine Correspondence

low Demand
Here's how Routine Correspondence is used in Front Desk Administrative Assistant jobs:
  • Collected and verified information for reports; screened and processed routinely received documents, and prepared various forms and routine correspondence.
  • Performed administrative duties including scheduling appointments, providing information to callers, composing routine correspondence and reading and routing incoming mail.
  • Composed technical and non-technical routine correspondences and edited documents using proper English, grammar, spelling, capitalization and punctuation.
  • Performed routine and non-routine correspondence with respect to personnel administration and coordination as directed distributed policies as directed maintained receipts.
  • Reviewed incoming mail and composed routine correspondence; prepared and issued complex communications to internal groups of employees and/or external clients/vendors
  • Reviewed incoming correspondence and identified items of special interest to management; handled routine correspondence and prepared appropriate responses

Show More

45. Client Information

low Demand
Here's how Client Information is used in Front Desk Administrative Assistant jobs:
  • Organized and accurately maintained a filing system of confidential client information.
  • Provide excellent customer service and ensures the confidentiality of client information.
  • Maintained client information and entered into computer database.
  • Maintained schedule of client meetings & calls, as well as updating client information in internal system when necessary.
  • Contacted creditors to get client information and also made check by phone payments to creditors.
  • Implemented new forms for practice related to new client information and surgery consent.
  • Input client information into database system using MS Access.
  • Submit, adjust and track client information into systems such as Contractors Cloud, XactNet and Symbility.
  • Assist clients with questions and concerns Answer multiple phone lines Schedule Appointments Verify appointments Process payments Input client information in system.

Show More

46. Scheduling Meetings

low Demand
Here's how Scheduling Meetings is used in Front Desk Administrative Assistant jobs:
  • Handle administrative matters such as screening calls, managing calendars, and scheduling meetings.
  • Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel and effectively managing all essential tasks.
  • Planned and coordinated administrative functions that included routing correspondence, scheduling meetings/appointments, performing data entry, and booking travel arrangements.
  • Provided director support including scheduling meetings, developing agendas, summarizing research, and organizing marketing for research projects and experiments.
  • Supported the Director in a confidential and highly responsive day-to-day relationship, scheduling meetings and arranged foreign and domestic travel.
  • Utilize my organizational skills for preparation of agendas, distributing mail, coordinating and scheduling meetings, and greeting visitors/customers.

Show More

47. Hipaa

low Demand
Here's how Hipaa is used in Front Desk Administrative Assistant jobs:
  • Maintained HIPAA compliance by keeping patient/physician information confidential.
  • Balance and reconcile daily patient accounting while adhering to HIPAA compliance guidelines.
  • Prepare ultrasound prescriptions Call in prescriptions to pharmacy Check in patients/Patient interaction HIPAA knowledge
  • Manage confidential administration files according to HIPAA laws and established office procedures * Provide administrative support to Counseling Team and Manager
  • Demonstrate knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Maintained strict confidentiality of all information within the facility per HIPAA regulations.

Show More

48. Hippa

low Demand
Here's how Hippa is used in Front Desk Administrative Assistant jobs:
  • Maintained patient confidence and protects operations by keeping information confidential according to HIPPA standards.
  • Maintain compliance with HIPPA Laws and Regulations while managing patient's records and other confidential office information.
  • Adhered to the HIPPA guidelines, sent and received faxes, provided general office duties
  • Follow and adheres to all HIPPA compliance, privacy and confidentiality standards.
  • Followed HIPPA, policies & procedures and protocols of BSB Govt.
  • Maintain HIPPA confidentiality for all whom enter the unit for services.
  • Obtained and distributed patient records according to HIPPA laws.
  • Maintained highest level of privacy and HIPPA regulations.
  • Completed daily faxes with a complete HIPPA sheet
  • Comply with all HIPPA guidelines and regulations
  • Follow strict HIPPA policies and guidelines.
  • Put charts together with documents including permission to treat, HIPPA Law acknowledgements, and releases with signatures.
  • Filed residents paperwork and files while abiding by the HIPPA law .
  • Abided by HIPPA laws and regulations and their confidentiality .
  • Answer high volume of phone calls Understanding of HIPPA Dispute insurance billing Answered regular medical inquiries

Show More

49. Administrative Assistance

low Demand
Here's how Administrative Assistance is used in Front Desk Administrative Assistant jobs:
  • Provided administrative assistance to the Administrator, Marketing and Nursing departments.
  • Provide administrative assistance as requested to support events, meetings and functions
  • Provided administrative assistance to Business Manager and Director of facility.
  • Provide administrative assistance and data analysis support to management.
  • Provide administrative assistance and support within busy office.
  • Provided administrative assistance to a four-doctor practice.
  • Provide administrative assistance to the property manager.
  • Greeted museum guests, performed front desk secretarial duties, and offered administrative assistance to the event coordinator.
  • Offered administrative assistance to all personnel and clients at the Good Samaritan Ministries.
  • Provide administrative assistance to the Area Manager and Sales Manager.

Show More

50. Special Events

low Demand
Here's how Special Events is used in Front Desk Administrative Assistant jobs:
  • Verified facility availability with Google Calendar for special events and conferences; managed and tracked facility reservations for concurrent events.
  • Coordinate and consolidate materials for special events and/or projects.
  • Performed Public Relations duties in answering inquiries of special events and updated the agency's website on a weekly basis.
  • Assist in logistics of special events such as wellness days, 401K education events, Town Halls, etc.
  • Created announcements such as birthdays, holidays, and special events involving getting out of school early.
  • Organize the details of special events, meetings and conferences, and travel and lodging arrangements.
  • Promote and register for all special events, classes and workshops.
  • Helped plan special events (holiday parties, etc.).
  • Assisted with managing processes backstage at holiday and special events.
  • Arranged catering for weekly staff lunches and special events.
  • Develop, coordinate and organize special events.
  • Organized meetings, luncheons and special events.
  • Organize special events in the facility (birthdays,holidays) for patients and employees.
  • Collaborated with colleagues to setup banquet room for special events and daily continental breakfasts.
  • Coordinate projects, activities, and special events Compose and type memos and correspondence Familiarity with fax/copy machines, printers, scanners

Show More

20 Most Common Skill for a Front Desk Administrative Assistant

Front Desk16.3%
Phone Calls14%
Customer Service12.2%
Office Supplies8.6%
Data Entry8.3%
Insurance Companies6.2%
Patient Care5.6%
Appointment Scheduling5.4%

Typical Skill-Sets Required For A Front Desk Administrative Assistant

RankSkillPercentage of ResumesPercentage
1
1
Front Desk
Front Desk
12.8%
12.8%
2
2
Phone Calls
Phone Calls
11%
11%
3
3
Customer Service
Customer Service
9.6%
9.6%
4
4
Office Supplies
Office Supplies
6.7%
6.7%
5
5
Data Entry
Data Entry
6.5%
6.5%
6
6
Insurance Companies
Insurance Companies
4.9%
4.9%
7
7
Patient Care
Patient Care
4.4%
4.4%
8
8
Appointment Scheduling
Appointment Scheduling
4.2%
4.2%
9
9
Medical Records
Medical Records
2.3%
2.3%
10
10
Telephone Calls
Telephone Calls
1.7%
1.7%
11
11
Appropriate Person
Appropriate Person
1.7%
1.7%
12
12
Sort
Sort
1.7%
1.7%
13
13
Reception Area
Reception Area
1.7%
1.7%
14
14
Travel Arrangements
Travel Arrangements
1.6%
1.6%
15
15
Credit Card Transactions
Credit Card Transactions
1.5%
1.5%
16
16
Expense Reports
Expense Reports
1.4%
1.4%
17
17
High Volume
High Volume
1.3%
1.3%
18
18
Scheduling Appointments
Scheduling Appointments
1.1%
1.1%
19
19
Fedex
Fedex
1.1%
1.1%
20
20
HR
HR
1.1%
1.1%
21
21
Clerical Support
Clerical Support
1.1%
1.1%
22
22
Powerpoint
Powerpoint
1%
1%
23
23
Internet
Internet
1%
1%
24
24
Conference Room
Conference Room
1%
1%
25
25
Administrative Tasks
Administrative Tasks
1%
1%
26
26
Staff Members
Staff Members
1%
1%
27
27
Special Projects
Special Projects
1%
1%
28
28
Greeting Visitors
Greeting Visitors
0.9%
0.9%
29
29
Bank Deposits
Bank Deposits
0.9%
0.9%
30
30
Check-In
Check-In
0.9%
0.9%
31
31
Word Processing
Word Processing
0.8%
0.8%
32
32
Quickbooks
Quickbooks
0.8%
0.8%
33
33
Appropriate Departments
Appropriate Departments
0.8%
0.8%
34
34
EMR
EMR
0.8%
0.8%
35
35
New Clients
New Clients
0.8%
0.8%
36
36
Direct Calls
Direct Calls
0.7%
0.7%
37
37
Greeting Patients
Greeting Patients
0.7%
0.7%
38
38
Office Staff
Office Staff
0.6%
0.6%
39
39
Computer System
Computer System
0.6%
0.6%
40
40
Patient Files
Patient Files
0.6%
0.6%
41
41
Conference Calls
Conference Calls
0.5%
0.5%
42
42
Greeting Clients
Greeting Clients
0.5%
0.5%
43
43
Usps
Usps
0.5%
0.5%
44
44
Routine Correspondence
Routine Correspondence
0.5%
0.5%
45
45
Client Information
Client Information
0.5%
0.5%
46
46
Scheduling Meetings
Scheduling Meetings
0.5%
0.5%
47
47
Hipaa
Hipaa
0.4%
0.4%
48
48
Hippa
Hippa
0.4%
0.4%
49
49
Administrative Assistance
Administrative Assistance
0.4%
0.4%
50
50
Special Events
Special Events
0.4%
0.4%

29,212 Front Desk Administrative Assistant Jobs

Where do you want to work?