Front desk agent jobs in Alaska

We're a community-centered State-Farm agency serving Homer, Alaska - a small town where neighbors matter and personal relationships count. Our team values friendliness, integrity, and building long-term relationships with our customers. If you're personable, community-minded, and ready to learn, you might be a perfect fit. What We're Looking For Friendly, professional communication skills Reliable and organized with strong attention to detail Comfort with computers, email, and multitasking Customer-service mindset Willingness to learn and follow insurance/State Farm procedures Ability to obtain insurance licensing (we will help with the process) Job Description Greet customers and answer phones with a warm, welcoming attitude Help clients understand and enroll in insurance plans that fit their needs Assist with data entry, scheduling, and basic administrative tasks Provide excellent customer service and support - and help build long-term relationships Grow into a full Insurance Account Representative role with training and mentorship Qualifications Strong communication skills (written and verbal) Customer-service mindset and a desire to help people Reliability, strong work ethic, ability to multitask Willingness to learn and grow - we'll teach you everything you need to know Additional Information Transparent pay: $18-$25/hr (based on experience) Full-time schedule: M-F, regular business hours Full training - no prior insurance experience required Friendly, supportive small-team environment Opportunity for growth - we prefer to promote from within when possible

Secretarial/Clerical/Secretary Date Available: 11/03/2025 Closing Date: Until Filled Attachment(s):

Job DescriptionHotel Front Desk Agent Job with Free Housing + MealsChena Hot Springs, Fairbanks, Alaska We are a medium-sized resort located sixty miles North-East of Fairbanks, Alaska. Notable for our Hot Springs, we also offer a variety of outdoor activities, including Hiking, Camping, ATV/Snowmachine Tours, Dog Sled Rides, and Northern Lights Viewing during the Aurora Season. We also operate a restaurant and café, hotel, and gift shops. Our Front Desk Agent position requires an upbeat, personable employee who values the customer experience. The Front Desk is the first and the final point of contact for guests - the agent each guest interacts with will be able to make or break the guest's stay. The agent will be expected to: Communicate with each individual guest for a personalized experience. Inform guests of all on-site amenities, including directions and hours of different departments. Check guests in and out of the hotel using Executech software. Bill guests accurately and interpret folios. Handle low-level guest complaints. Answer the phone and redirect calls as necessary. Create hotel and package reservations. Ring guests up when purchasing gift shop items. Relevant skills will include: Basic computer skills. Basic mathematics skills. Strong customer service skills. Problem-solving abilities. As with all jobs offered at Chena Hot Springs Resort, single- or double-occupancy housing with a communal bathroom is provided, as are two hot meals a day and grab-and-go breakfast. E04JI8006rbc4002imv

Calista CorporationTemporary The Receptionist provides general office support to Shareholder Services Team with a variety of clerical and admin activities and related tasks. The Receptionist will be responsible for answering incoming calls, directing calls to appropriate team members, mail distributions, flow of correspondence, and ordering office supplies as well as additional clerical duties. The receptionist will also support, cross-train and fill the Administrative Assistant role as needed and will receive day-to-day guidance from the Administrative Assistant. This is a temporary position expected to last until January 31, 2026. ESSENTIAL FUNCTIONS Maintain awareness of Shareholder department internal events and other general Shareholder information in order to assist callers and visitors. Achieve knowledge leadership on the phone system in support of Shareholder Services staff. Professionally administer all incoming calls. Serve as initial point of contact for Shareholders by providing professional, hospitable, clear, and accurate information. Ensure phone calls are redirected to the appropriate staff member, via the phone system or well-composed message. Route inquiries related to technical issues with enrollment to Senior Enrollment Manager or designee. Greet guests in a professional, friendly, hospitable manner and track visitors via receptionist in a box software upon arrival and departure. Order office supplies as directed and keep common areas organized and stocked, including reception, kitchen, waiting room, and conference rooms. Assist with the assembly of Shareholder Services electronic and printed desk manuals, including work instructions, templates, guidelines, job aids, FAQs, and responses. Assist with compilation, data entry, and maintenance of current contact lists for key stakeholders, including internal partners, Calista region tribes and village corporations, ANCSA Regional Corporations, and related service organizations. Open and close visitor area (running & unloading dishwasher, brewing coffee, locking drawers, etc.). Assist with standard clerical duties (fax, file, copy, etc.) & maintenance of office equipment. Work with other clerical staff to route mail, meter mail, arrange interoffice communications, and send/receive packages and coordinate courier service requests for Shareholder Services. Coordinate building maintenance and information technology requests for Shareholder Services. Date stamp all incoming mail daily and distribute to staff mail slots. Run errands as directed for Shareholder Services Dept. Assist with notetaking at Shareholder Service events and activities, including standing sponsor and team meetings, workshops, and review sessions. Assist with preparation and circulation of approved agendas and notes. Assist with making travel and accommodation arrangements and preparing travel reports during project mobilization and enrollment application phase. Assist with logistics, including scheduling meetings, workshops, and training events, including the setup of audio and video conferencing access and readiness; maintain an awareness of all such activities. Assist and fill in for Administrative Assistant as needed. Work in a constant state of alertness and in a safe manner. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. KNOWLEDGE, SKILLS, & ABILITIES Ability to work in a fast-paced multi-tasking customer-service oriented role with competing priorities and frequent interruptions while maintaining a positive attitude and a high degree of efficient and effective performance across a range of customer-service and clerical responsibilities. Ability to adapt to changes in schedule and tasks to accommodate changing priorities. Exemplary customer-service skills and professional appearance. Excellent organizational skills with the ability to confidentially process and maintain data with attention to detail. Basic administrative and professional phone skills; ability to perform related tasks. Strong administrative and clerical skills and ability to perform related tasks; alphabetization, filing, making presentations, researching and reporting information, drafting correspondence/memos, etc. Basic technical writing skills to effectively draft emails, memos, and correspondence. Intermediate computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Ability to type at least 45 words per minute accurately, as confirmed by skills testing. Excellent interpersonal skills to work effectively and cooperatively with others. Ability to multi-task in a fast-paced environment and to effectively and professionally assist customers in this type of environment. Excellent oral and written communication skills to effectively communicate information to others. Ability to safely operate a motor vehicle. Ability to grasp new tasks. Ability to work quickly with high levels of accuracy. Ability to be detail oriented, organized, and proactively follow-up as needed. Ability to use good judgement and make appropriate decisions. Ability to use general office equipment such as fax, phone, copier, etc. Strong customer service skills, including active listening, prompt service and follow-up. Ability to work positively and productively in a Native Corporation multi-business environment. Ability to read, interpret, and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to perform basic math (add, subtract, multiply, divide, find ratios/percentages) quickly and correctly and read bar charts and graphs. Ability to safely and efficiently operate a motor transport vehicle in the delivery of confidential documents or sensitive materials. QUALIFICATIONS High School Diploma; technical, vocational, or administrative certification preferred. Minimum of two years of related administrative experience, with customer-service focus. Valid state Driver's License and be qualified to operate a vehicle under the conditions of Calista Corporation's Driving Policy. Ability to pass a drug, reference, and background check. Ability to speak Yupik strongly preferred. WORKING ENVIRONMENT Calista Corporation's office team has a fast-paced multi-tasking customer-service oriented environment requiring a high degree of efficient and effective performance. Adaptability regarding schedule and task changes is necessary to accommodate changing priorities. Overtime may be required. PHYSICAL/VISUAL/MENTAL/ENVIRONMENTAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered. requires being a US Citizen. Specializes in the ability to track and obtain initial specialty care and deferred to network primary care referrals to include obtaining clear legible reporting, (CLR), from military treatment facilities, (MTF), network and non-network providers. Chasing CLRs NLT 60 days from when the referral was entered or when there is evidence of a claim. Complete CLR upload no later than (NLT) 180 calendar days after the order entry date. Import/scan CLRs into the correct patients' medical record, follow-up with MTF specialty care providers who did not complete CLR referral results in accordance with business rules, and prepare referral management data reports/metrics, using referral tracking data tools. Demonstrate medical ethics, telephone etiquette, office, administrative, and clerical skills to provide positive, courteous, and professional customer service support to patients and staff. Compensation & Benefits: Estimated Starting Salary Range for Admin Clerk: $38,604.80 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Admin Clerk Responsibilities Include: Shall read, understand, speak, and write English fluently. General office administrative and clerical skills to perform receptionist duties and answer telephones. Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Understanding of medical terminology preferred. Prepare referral management data reports/metrics, using referral tracking data tools. Knowledge of or ability to learn computer applications, such as MHS Genesis preferred. One (1) year of healthcare administrative experience in either an inpatient or outpatient care setting within the last three (3) years required. General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills. Performs other job-related duties as assigned. Admin Clerk Experience, Education, Skills, Abilities requested: High school diploma or General Educational Development (GED) equivalency. College classes or degree preferred. Must pass pre-employment qualifications of Cherokee Federal. Company Information: Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com. #CherokeeFederal #LI #LI-REMOTE Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Administrative Assistant Office Clerk Receptionist Data Entry Clerk Office Assistant Keywords: Recordkeeping Filing Data Entry Scheduling Office Support Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

Receptionist |Alaska Behavioral Health Administrative Team Who We Are At Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have access to the best possible care. We are dedicated to helping Alaskans recover and thrive. About the Team The Receptionist Team plays a vital role in ensuring quality customer service is provided in a professional and efficient manner. They facilitate the care of both internal and external AKBH consumers by providing administrative assistance to Clinical Teams, Medical Providers, Program, and Administrative Staff. AKBH Receptionists are known for their welcoming, positive demeanor and their ability to work effectively with diverse members of the community, including stakeholders and individuals with behavioral or physical limitations or disabilities. What You'll Do Handle incoming calls and route them to the appropriate department or staff member. Schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services. Collect and verify contact, demographic, and insurance information from clients. Assist with day-to-day operations of AKBH clinics, including check-in/check-out processes. Communicate and coordinate client and clinic needs to appropriate staff members. Good To Know Location: Anchorage, Alaska Employment Type: Full-Time, Non-Exempt Salary Range: $19.23 to $26.02 per hour (Depending on Experience) Professional Growth Opportunities Available AKBH offers generous benefits including two healthcare options for employees and their dependent children, Five (5) weeks of PTO for the first year; eight (8) weeks of PTO after the first year. PTO is used for company recognized holidays. 401k with immediate vesting and up to 5% match, 4% automatically contributed by AKBH. What We Need from You At least two years of relevant experience or a combination of relevant degree coursework/experience, preferably in the medical or behavioral health industry. Skills to work effectively with a large, diverse client and staff population. Reliability, flexibility, patience, and the ability to work efficiently in a fast-paced environment. Alaska Behavioral Health is proud to be an Equal Opportunity Employer, fostering diversity and inclusion in our workplace.

Job Description Front Desk Agent Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of OUR Family: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Van Driver associates when needed. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Standing, bending, and stooping may be required. NOTICE: The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

We are seeking a friendly, detail-oriented Front Desk Agent to join our team during an exciting time of ongoing renovations and transitioning to a new lobby and front desk look. This role requires a professional who can handle guest interactions with warmth, efficiency, and adaptability while ensuring a smooth check-in and check-out process. Key Responsibilities: * Guest Services & Check-In/Check-Out: Greet guests with a welcoming attitude, process reservations, and handle room assignments efficiently. * Renovation Awareness & Communication: Provide clear, professional updates regarding the ongoing renovations, including potential noise disruptions, alternate amenities, and timelines. * Problem Resolution: Address guest concerns promptly and professionally, escalating issues when necessary to ensure satisfaction. * Financial Transactions: Handle payments, deposits, and refunds accurately, ensuring all transactions comply with company policies. * Safety & Security: Maintain guest privacy, follow hotel security protocols, and monitor lobby activity. * Administrative Tasks: Answer phone calls, respond to emails, manage special requests, and maintain an organized front desk area. * Collaboration: Work closely with housekeeping, maintenance, and management to ensure seamless operations, especially during the renovation phase. Qualifications & Skills: * Previous hotel front desk or customer service experience preferred. * Ability to work in a fast-paced environment and handle unexpected challenges with professionalism. * Strong communication and problem-solving skills. * Familiarity with hotel property management systems (PMS) is a plus. * Flexible schedule, including weekends and holidays. * Ability to stand for extended periods and multitask efficiently. Job Type: Full-time Benefits: * 401(k) matching * Employee discount * Health insurance * Paid time off * Referral program * Vision insurance Schedule: * 4 hour shift * 8 hour shift * Evening shift * Monday to Friday * Night shift * Overnight shift * Rotating weekends * Weekends as needed Experience: * Hotel experience: 1 year (Preferred) Work Location: In person Job Types: Full-time, Part-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Retirement plan * Vision insurance Schedule: * 4 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift Work Location: In person

Front Desk Agent Voyager Inn | Anchorage, Alaska The Voyager Inn is looking for Front Desk Agents to join our team! If you enjoy meeting people from all over, creating memorable first impressions, and working in a fast-paced but friendly environment, we'd love to meet you. Position Purpose: As a Front Desk Agent, you'll play a key role in delivering warm, efficient, and memorable service from arrival to departure. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of OUR Team: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Guest Experience Greet and welcome guests with genuine hospitality and professionalism Check guests in and out efficiently, ensuring accuracy and care Assign rooms based on guest needs and preferences Share information about hotel amenities, local attractions, and special programs Provide welcome materials, room keys, and helpful guidance to make guests feel at home Service & Support Respond to guest requests, questions, and concerns with empathy and confidence Resolve challenges calmly and creatively, ensuring guest satisfaction Answer phone calls and emails promptly and courteously Coordinate messages, packages, and special requests for guests Operations & Accuracy Process payments, vouchers, and charges accurately Maintain organized and accurate guest records in the hotel system Promote hotel services and upsell when appropriate Assist during busy periods and remain composed during emergencies SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Assist guests in their preferred language when possible Support transportation or van driving needs (if qualified) Escort guests to safety deposit boxes Operate standard office equipment WHAT WE'RE LOOKING FOR: Friendly, positive attitude with a passion for guest service Strong communication skills (verbal and written English required) Comfort using computers and basic hotel systems Ability to handle transactions and basic math accurately Patience, professionalism, and the ability to stay calm under pressure Ability to stand, bend, and move throughout the shift Hospitality experience is a plus, but we're happy to train the right person who brings warmth, reliability, and a team-first mindset. NOTICE: The Voyager Inn operates 24/7, 365 days a year, and flexibility is important in a hospitality environment. All associates are expected to uphold JL Hospitality Management's standards for safety, professionalism, and service excellence. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Job Description Front Desk Agent Full-time and Part-time positions available Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of OUR Family: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Van Driver associates when needed. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Standing, bending, and stooping may be required. NOTICE: The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Job Description Aspen Suites Hotel Downtown Anchorage - Opening Early January 2026 Be a part of something NEW in Downtown Anchorage! Aspen Suites Hotel Anchorage is preparing to open its doors, and we are building our opening team of friendly, energetic, guest-focused professionals. If you enjoy problem-solving, creating memorable guest experiences, and being the warm welcome that sets the tone for a traveler's stay - we want to meet you. Front Desk Agent Position Purpose: As a Front Desk Agent, you are the first impression of our hotel. You'll welcome and register guests, assist throughout their stay, process payments and check-outs, answer questions, and ensure every guest feels taken care of from the moment they arrive to the moment they depart. This role requires friendliness, attentiveness, and the ability to think quickly and calmly when challenges arise. The Benefits of Being Part of OUR Team: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Guest Service & Check-In Greet guests with professionalism and genuine hospitality Register guests in the system, confirm details, assign rooms, and issue room keys Offer upgrades, promote hotel amenities, answer questions, and assist throughout their stay Front Desk Operations Process check-outs, charges, payments, vouchers, and credits Maintain accurate guest folios and account balances Promptly answer phone calls and email inquiries Communicate guest requests to the appropriate departments when needed Problem Solving & Guest Experience Listen empathetically and resolve guest challenges with patience and diplomacy Research issues, negotiate solutions, and follow through to ensure guest satisfaction Stay calm and confident during high-volume or emergency situations Provide guidance, hotel information, and recommendations Additional Support Functions Retrieve and deliver messages, mail, packages, and guest items Assist with safety deposit boxes and other hotel services Operate office equipment and assist with additional tasks as assigned SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Standing, bending, and stooping may be required. NOTICE: JL Hospitality Management operates 24/7, 365 days a year. As part of the Aspen Suites opening team, you will help establish the guest experience, set service culture, and uphold the standards of a new flagship hotel in the heart of Anchorage. JL Hospitality Management, LLC is an equal opportunity employer and prohibits discrimination based on race, color, religion, national origin, citizenship, age, sex, sexual orientation, marital status, disability, veteran status, or any other protected classification.

Front Desk Agent Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of OUR Family: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Van Driver associates when needed. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Standing, bending, and stooping may be required. NOTICE: The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Receptionist |Alaska Behavioral Health Administrative Team Who We Are At Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have access to the best possible care. We are dedicated to helping Alaskans recover and thrive. About the Team The Receptionist Team plays a vital role in ensuring quality customer service is provided in a professional and efficient manner. They facilitate the care of both internal and external AKBH consumers by providing administrative assistance to Clinical Teams, Medical Providers, Program, and Administrative Staff. AKBH Receptionists are known for their welcoming, positive demeanor and their ability to work effectively with diverse members of the community, including stakeholders and individuals with behavioral or physical limitations or disabilities. What You'll Do * Handle incoming calls and route them to the appropriate department or staff member. * Schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services. * Collect and verify contact, demographic, and insurance information from clients. * Assist with day-to-day operations of AKBH clinics, including check-in/check-out processes. * Communicate and coordinate client and clinic needs to appropriate staff members. Good To Know * Location: Anchorage, Alaska * Employment Type: Full-Time, Non-Exempt * Salary Range: $19.23 to $26.02 per hour (Depending on Experience) * Professional Growth Opportunities Available * AKBH offers generous benefits including two healthcare options for employees and their dependent children, Five (5) weeks of PTO for the first year; eight (8) weeks of PTO after the first year. PTO is used for company recognized holidays. 401k with immediate vesting and up to 5% match, 4% automatically contributed by AKBH. What We Need from You * At least two years of relevant experience or a combination of relevant degree coursework/experience, preferably in the medical or behavioral health industry. * Skills to work effectively with a large, diverse client and staff population. * Reliability, flexibility, patience, and the ability to work efficiently in a fast-paced environment. Alaska Behavioral Health is proud to be an Equal Opportunity Employer, fostering diversity and inclusion in our workplace.

At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling reservations, guest inquiries, and managing check-outs in an efficient, warm, and professional manner. Key Responsibilities: Greet and check in guests while ensuring all guest information is accurate in the system. Assist guests in making and modifying reservations, including walk-ins and same-day bookings. Share in-depth knowledge of the hotel, its amenities, room layouts, and the surrounding Anchorage area, including notable events and activities. Process guest payments, manage check-outs, and settle any outstanding accounts. Handle guest inquiries, complaints, and requests, aiming to resolve any issues promptly to ensure guest satisfaction. Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied. Work with other departments to coordinate guest needs, including room availability, housekeeping requests, and special accommodations. Communicate daily with the Front Office Manager to review guest services, priorities, and any additional tasks or special projects. Engage guests with personalized recommendations, including dining options at the hotel s onsite restaurant, brewery, and caf . Contribute to the warm, inviting atmosphere by managing the lobby s communal space, which features a fireplace, and local art. Requirements: Previous hotel or customer service experience is required. Strong knowledge of hotel management systems (experience with Room Master and OPERA cloud is a plus). Excellent communication skills, including the ability to read and respond in English (additional languages are a plus). Ability to remain calm under pressure and multitask in a fast-paced environment. Enthusiastic, service-oriented, and with a passion for hospitality and Alaska s vibrant culture. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools. Strong problem-solving skills and the ability to work independently or as part of a team. Physical & Availability Requirements: This role requires standing for long periods and occasional lifting of light materials. The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected. Why Work at The Wildbirch Hotel? As Anchorage s first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.

We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment. Responsibilities: Patient Scheduling, Registration and Service: Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic. Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism. Coordinate and manage the appointment schedule for optometrists and other clinic staff. Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information. Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit. Provide basic information to patients about clinic procedures, policies and services Ensure accurate and complete entry of patient data into the clinic's electronic records system. Maintain a high level of professionalism and confidentiality in handling patient information. Assist in patient product ordering and dispensing as needed Uphold the clinic's standards of customer service and ethical conduct. Administrative / Clinic Support: Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry. Collaborate with all staff members to maintain an organized and efficient clinic environment. Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care. Communicate effectively to relay important information and contribute to a positive team atmosphere. Qualifications: High school diploma or equivalent Strong customer service skills focused on communication, listening and supporting a team based environment Strong organizational abilities and attention to detail. Proficiency in using office equipment and computer systems. Willingness to embrace new technology and change Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients. Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people. This is achieved through our four core values: patient first, growth-oriented, respect, and fun. Experience local eyecare... elevated.

Department Guest Services Employment Type Seasonal - Full Time Location Anchorage Transportation and Guest Services Workplace type Onsite RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Job Description If you are a passionate individual who is dedicated to delivering exceptional customer service, pays attention to detail, and possesses strong communication skills, then we would be thrilled to welcome you aboard. As the Front Desk Receptionist, you will serve as the initial point of contact for our patients and will play a vital role in guaranteeing a positive experience for all who enter our doors. In this position, your duties will include, but not limited to, welcoming patients, scheduling appointments, answering phones, verifying insurance details, and assisting in maintaining office organization. You will collaborate closely with our dental team to ensure each patient receives superior care and attention. We are seeking a dedicated, proactive individual with a positive attitude. If you are ready to seize this exciting opportunity and become a member of our expanding team, we urge you to apply today. Join us on this journey and contribute to our ongoing commitment to delivering exceptional dental care to our community. We are eagerly anticipating your arrival! If this role resonates with you, please continue reading to explore the wonderful benefits of this position: Requirements for the Ideal Candidate: Up-to-date resume 3 professional references Perks and Benefits: 401(k) plan Comprehensive medical, dental, and vision coverage Profit-sharing opportunities Generous employer match Paid holidays 40 hours paid sick leave/year Work Schedule: Consistent 8-hour shifts from Monday to Friday We place value on building strong relationships with our patients and their families by exemplifying professionalism, excellence, teamwork, and compassion. Our dedication to delivering top-tier care is a reflection of the trust and respect our patients have in us. If you are excited about joining our team, please apply! Let's take the first step together in creating smiles and promoting wellness in our community! Compensation: $18 - $26 hourly Responsibilities: Greet and assist patients during check-in and check-out procedures. Coordinating treatment appointments and necessary follow-ups for patients. Contacting patients regarding their balances and ensuring timely payment collection. Presenting treatment options to patients. Managing phone calls and scheduling appointments efficiently. Addressing specific patient care needs, including prescriptions, specialist follow-ups, and post-treatment inquiries. Qualifications: A successful candidate will exhibit good teamwork. The individual should thrive in a fast-paced, multitasking environment. Strong interest in personal and professional growth, leadership, and financial development is essential. Must possess excellent organizational and professional skills. Outstanding communication skills and a friendly, upbeat demeanor are a must. Comfortable with financial discussions and collecting payments of various sizes. Previous experience of at least 1 year in a dental or medical front office setting is required. Dependability and consistent attendance are crucial. Ability to adapt and handle changes effectively is necessary. Experience: Preferred 2 years of Customer Service experience. Preferred 1 year of experience as a Dental Receptionist. About Company At Anchorage Pediatric Dentistry, we provide comprehensive pediatric dental care for infants, children, and adolescents in Anchorage and all across Alaska. Our passion and purpose are to provide the best possible pediatric dental care through kindness, education, and excellent treatment. Our Board Certified Pediatric Dentists pay special attention to each patient's dental needs, and we take the time to make sure that they are comfortable. Kindness is important. Our pediatric dental office is committed to providing excellent care, and all our staff strive to make this a reality. Company's website: *******************************************

Job Description Keystone Restorations & Builders, Inc. in Anchorage, AK is looking for one receptionist to join our team. Our ideal candidate is attentive, punctual, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience as an outstanding receptionist Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to receiving your application. Thank you.