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Front desk agent jobs in Albuquerque, NM

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  • Reservation Agent

    Heritage Companies 4.4company rating

    Front desk agent job in Albuquerque, NM

    Full-time Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Position starting at $16.00 DOE plus benefits. Located in Albuquerque, NM. Working out of our Corporate Office. Job Overview: A Reservation Agent at the Central Reservations Office is responsible for ensuring guest satisfaction through booking guest requests to secure rooms within the property while being courteous and accurate to maximize hotel revenues. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: Works under the direction of the Reservations Manager. Maintain positivity and professionalism with guests, team members, and external partners. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Books guest reservations for individuals and/or groups that are requested either by phone or from within the hotel using the reservations system. Upsells rooms where possible according to established procedures to maximize hotel average room rate; utilizes yield management strategies to ensure a full house whenever possible. Processes cancellations, revisions and information updates on changes; processes guest reservation requests for other hotels within the hotel system. Ensures proper verbiage is used when answering the phones and selling hotel rooms. Provides accurate information about the city and the surrounding attractions when asked by guests; mails hotel-specific information sheets and brochures to guests as requested. Stays informed of current rates, rate changes, and all promotions. Completes daily logs to record the number of calls, bookings and cancellations. Collaborate with staff development and provide required feedback and assist to answer all incoming calls and manage all online inquiries. Process all incoming reservations received via rooming list, email, in house correspondence and any other source. Other duties as assigned consistent with the functions of this position as needed. Environment: Indoor office setting with a desk, file cabinets, computers, telephones and with brightly lit fluorescent overhead lights. Great work environment with a wonderful view of the city Benefits: Part-time employees receive: Dental, Vision and 401k! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k! Requirements High school graduate or equivalent. Pleasant speaking voice. Excellent written and verbal skills. Must be able to type accurately (30 words per minute). Experience in hospitality reservations sales or front desk is preferred. Strong communication skills and excellent customer service practices. Detailed and sales oriented. Ability to work in a fast-paced environment for 8 hours or more, including sitting, walking, and standing. Ability to work a flexible schedule, including long hours, nights, weekends, and holidays. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Salary Description $16 Hourly DOE
    $16 hourly 60d+ ago
  • Front Desk Agent- We are looking for someone with open availability for night audit 11p-7a, and part

    Comfort Inn and Suites Albuquerque North 4.5company rating

    Front desk agent job in Albuquerque, NM

    Job Description A front desk agent checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. Their main duties include but are not limited to: distributing room keys, verifying customers' hotel registration information, and process room payments and deposits during their stay. Shifts Available: Full Time / Part Time, 7a-3p, 3p-11p, 11p-7a PLEASE FILL OUT QUESTIONS IN ORDER TO BE CONSIDERED FOR POSITION Front Desk Clerk duties and responsibilities: Taking, cancelling, and changing room reservation requests Investigating and resolving customer complaints or questions Processing guest departures including calculating changes and receiving payments Answering telephone calls and relaying messages Maintaining an inventory of reservations, vacancies, and room assignments Answering inquires about the hotel and its services through the telephone, email, or in person Handling wake-up calls and a myriad of other guest requests Strong written and verbal communication skills Good time management skills and ability to multitask Excellent organizational skills and attention to detail Ability to creatively solve problems Maintaining a well-groomed and professional appearance Flexibility to work in a fast-paced environment Bi-lingual a plus Compensation: Depending on Experience Typically Start at $13.50 - $14.50 with raise after 90 days - Job Types: Part-time, Full-time Salary: From $14.00 per hour Benefits: Flexible schedule Schedule: 8-hour shift Day shift Holidays Night shift On call Overtime Weekend availability Experience: Customer service: 1 year (Preferred) Language: Spanish (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person
    $14 hourly 20d ago
  • Front Desk Agent

    Holiday Inn & Suites Albuquerque Airport 4.4company rating

    Front desk agent job in Albuquerque, NM

    Looking for a reliable part time or full time Front Desk Agent. AM & PM shifts are available. Hotel and Opera Express experience is preferred but not required. Flexible schedule and customer service experience required. Must be willing to work weekends, holiday and evening shifts. Good standing driving record is required as you will be driving shuttle to/from the airport as well. RESPONSIBILITIES: Set the tone for the guest experience, greet guests in a warm and friendly manner Check-in and check-out guests Shuttle guests to/from airport and rental car plaza Resolve guest requests Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner Ability to read, write and communicate effectively in English Performs any other job related duties as assigned. MINIMUM REQUIREMENTS: One year of previous customer service experience required, prior front desk experience preferred Must be flexible to working days, early mornings, evenings, weekends and holidays High school diploma or equivalent preferred Excellent communication skills, both written and verbal Displays good customer relations skills and takes initiative to greet guests in a friendly manner Schedule: 8 hour shift Day shift Holidays Night shift Weekends as needed
    $25k-30k yearly est. 60d+ ago
  • Front Desk Agent

    Extended Stay America Suites Albuquerque-Rio Rancho Blvd 4.5company rating

    Front desk agent job in Rio Rancho, NM

    Job DescriptionThe Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.Compensation: $14 - $16 hourly Responsibilities: Manage guest check-ins and check-outs appropriately Welcome guests warmly, determine their needs, and manage the registration process. Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Qualifications: Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Availability to work flexible schedules, including weekends and holidays. Strong customer service skills with a guest-focused approach. Physical ability to stand, walk, and lift up to 25 pounds as needed. About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.
    $14-16 hourly 28d ago
  • Hotel Front Desk Agent

    Mehr Consultancy

    Front desk agent job in Albuquerque, NM

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $16 - $18 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $16-18 hourly Auto-Apply 39d ago
  • Front Desk Agent

    Total Management Systems

    Front desk agent job in Albuquerque, NM

    Do you enjoy welcoming, helping and meeting new people? The Home2 Suites by Hilton is looking for a Front Desk Agent to join the team. By working for this hotel, you will be managed by a growing hotel management company operating ten hotels throughout the state. Enjoy access to health insurance, dental coverage, vision, 401(k) with a match, paid time-off, paid sick leave and hotel discounts.
    $25k-31k yearly est. Auto-Apply 21d ago
  • Front Desk Agent

    Home2 Suites By Hilton

    Front desk agent job in Albuquerque, NM

    Job Description Do you enjoy welcoming, helping and meeting new people? The Home2 Suites by Hilton is looking for a Front Desk Agent to join the team. By working for this hotel, you will be managed by a growing hotel management company operating ten hotels throughout the state. Enjoy access to health insurance, dental coverage, vision, 401(k) with a match, paid time-off, paid sick leave and hotel discounts. You are often time's the first representative of the hotel that a guest comes in contact with, and as such one of the most important sources of public relations to our business. Therefore, confidentiality, cheerfulness, friendliness, honesty, politeness, and tactfulness are important traits that are expected at all times. Each guest must know they come first. Major Duties: Greet guests with warmth and professionalism during check-in and check-out following the standards of the franchise brand Process payments accurately and in accordance with policy Provide information about hotel amenities and local attractions Respond to guest concerns promptly and follow up to ensure satisfaction Complete daily shift reports and support night audit functions Ensure the front desk area is clean, organized, and welcoming Communicate key shift updates to fellow team members and management Handle guest room reservations and maximize sales opportunities Stay knowledgeable about systems and in-room amenities to assist guests Qualifications Strong customer service skills with a focus on guest satisfaction Previous experience in a front desk or hotel environment a plus Proficient in phone etiquette and handling multi-line phone systems Ability to communicate effectively in multiple languages is a plus Experience in guest relations and providing exceptional hospitality services Physical Requirements: Must be able to stand or walk for extended periods during shifts Ability to lift up to 25 pounds occasionally (e.g., supplies, guest packages) Frequent use of computer, phone, and office equipment Ability to bend, stretch, reach, and move efficiently during guest interactions
    $25k-31k yearly est. 20d ago
  • Front Desk Agent

    Towneplace Suites By Marriott

    Front desk agent job in Albuquerque, NM

    Job Description Do you enjoy welcoming, helping and meeting new people? TownePlace Suites by Marriott is looking for a Front Desk Agent to join the team. By working for this hotel, you will be managed by a growing hotel management company operating ten hotels throughout the state. Enjoy access to health insurance, dental coverage, vision, 401(k) with a match, paid time-off, paid sick leave and hotel discounts at Marriott International Hotels. You are often time's the first representative of the hotel that a guest comes in contact with, and as such one of the most important sources of public relations to our business. Therefore, confidentiality, cheerfulness, friendliness, honesty, politeness, and tactfulness are important traits that are expected at all times. Each guest must know they come first. Major Duties: Greet guests with warmth and professionalism during check-in and check-out following the standards of the franchise brand Process payments accurately and in accordance with policy Provide information about hotel amenities and local attractions Respond to guest concerns promptly and follow up to ensure satisfaction Complete daily shift reports and support night audit functions Ensure the front desk area is clean, organized, and welcoming Communicate key shift updates to fellow team members and management Handle guest room reservations and maximize sales opportunities Stay knowledgeable about systems and in-room amenities to assist guests Qualifications Strong customer service skills with a focus on guest satisfaction Previous experience in a front desk or hotel environment a plus Proficient in phone etiquette and handling multi-line phone systems Ability to communicate effectively in multiple languages is a plus Experience in guest relations and providing exceptional hospitality services Physical Requirements: Must be able to stand or walk for extended periods during shifts up to 8 hours Ability to lift up to 25 pounds occasionally (e.g., supplies, guest packages) Frequent use of computer, phone, and office equipment Ability to bend, stretch, reach, and move efficiently during guest interactions
    $25k-31k yearly est. 4d ago
  • Front Desk Host

    Hilton Garden Inn Journal Center 4.5company rating

    Front desk agent job in Albuquerque, NM

    Job Description Join Legacy Hospitality as a Guest Service Host in our vibrant hotel! As a Guest Service Host, you will be at the heart of providing exceptional guest experiences, showcasing your empathy and compassion to create lasting memories for our visitors. With a competitive pay, you'll not only be part of a dynamic team but also have the opportunity to grow in the hospitality industry. Your authentic smile will greet guests, while your respectful demeanor will make them feel valued from the moment they step through our doors. If you're energized by engaging with people and caring for their needs, apply today! You will have benefits such as Medical, Dental, Vision, Life Insurance, Paid Time Off, and Employee Discounts. Your new career adventure awaits you. Hello, we're Legacy Hospitality Where hospitality has heart. At Legacy, we believe hospitality isn't just a service, it's a feeling. It's where genuine care meets thoughtful attention, creating a welcoming environment for everyone we interact with. This philosophy forms the core of our company culture, where hospitality has heart. C - Compassionate A - Authentic R - Respectful E - Empathetic By fostering a culture of hospitality with heart, we create a thriving environment where our team members feel valued and empowered, and our guests feel welcome, cared for, and eager to return. What's your day like? As a Guest Service Host, you'll start each day with an energetic attitude, ready to engage with guests and team members. Your caring nature will shine as you assist guests with check-ins, check-outs, and queries about the local area. Your compassionate demeanor will be crucial in handling guest feedback and requests, ensuring a positive and memorable stay for everyone. Being authentic and respectful in all your interactions will be key to building trust and rapport with our guests. Whether it's answering phones, managing reservations, or assisting with special requests, your day-to-day will be filled with opportunities to make a difference in our guests' experiences. Are you a good fit for this Front Desk Host job? To excel as a Guest Service Host, previous guest service experience is preferred. You must embody our core values of being caring, compassionate, and respectful in every guest interaction. Proficiency in using hotel management software and tools is essential to handle check-ins, reservations, and guest inquiries efficiently. Additionally, being able to maintain the physical aspects of the position, such as standing for long periods, lifting luggage, and moving around the front desk area, is crucial. Your ability to multitask, prioritize guest needs, and adapt to various situations with a positive mindset will set you up for success in this dynamic and engaging role. Knowledge and skills required for the position are: Previous Guest Service experience preferred. Must be caring, compassionate ad respectful Must be able to maintain the physical aspects of the position. Are you ready for an exciting opportunity? Your home away from home, with a touch more care. So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
    $24k-30k yearly est. 9d ago
  • Hotel Front Desk Attendant

    La Quinta Inn & Suites Albuquerque West

    Front desk agent job in Albuquerque, NM

    Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $13 - $14 hourly Responsibilities: Work with the housekeeping staff to ensure rooms are ready for new guests Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Handle customer complaints as necessary General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Respond to guest inquiries Qualifications: High school diploma, GED, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Working knowledge of Microsoft Office and reservation management systems Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Well-versed in taking telephone calls and handling stressful situations Demonstrates time management, organizational skills, and customer service Computer efficiency Preferred experience but not required About Company We are a great environment to work in, and we are looking forward to adding you to our Marriott family in Tucumcari!
    $13-14 hourly 2d ago
  • Front Desk Sales Associate

    The Lash Lounge Albuquerque 3.2company rating

    Front desk agent job in Albuquerque, NM

    Benefits: Bonus based on performance Employee discounts WHO WE ARE:The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes. WHO WE ARE LOOKING FOR:We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES: Increase membership sales and retail sales Greet visitors and provide an excellent customer experience Book appointments in person or by phone Contribute to group operations, such as inventory maintenance Maintain a clean and inviting environment REQUIRED SKILLS: 1+ years customer service or retail sales experience Strong attention to detail Ability to multitask in a fast-paced environment Ability to work some weekends and some evenings Experience with MindBody Software is a plus! WHY JOIN OUR TEAM? Hourly wage; commensurate with experience + Commissions on sales Growth opportunities Free lash extensions and all other salon services Discounts on retail products Compensation: $15.00 - $18.00 per hour WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.
    $15-18 hourly Auto-Apply 60d+ ago
  • Administrative Clerk

    Cherokee Federal 4.6company rating

    Front desk agent job in Albuquerque, NM

    This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered. requires being a US Citizen. Specializes in the ability to track and obtain initial specialty care and deferred to network primary care referrals to include obtaining clear legible reporting, (CLR), from military treatment facilities, (MTF), network and non-network providers. Chasing CLRs NLT 60 days from when the referral was entered or when there is evidence of a claim. Complete CLR upload no later than (NLT) 180 calendar days after the order entry date. Import/scan CLRs into the correct patients' medical record, follow-up with MTF specialty care providers who did not complete CLR referral results in accordance with business rules, and prepare referral management data reports/metrics, using referral tracking data tools. Demonstrate medical ethics, telephone etiquette, office, administrative, and clerical skills to provide positive, courteous, and professional customer service support to patients and staff. Compensation & Benefits: Estimated Starting Salary Range for Admin Clerk: $38,604.80 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Admin Clerk Responsibilities Include: Shall read, understand, speak, and write English fluently. General office administrative and clerical skills to perform receptionist duties and answer telephones. Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Understanding of medical terminology preferred. Prepare referral management data reports/metrics, using referral tracking data tools. Knowledge of or ability to learn computer applications, such as MHS Genesis preferred. One (1) year of healthcare administrative experience in either an inpatient or outpatient care setting within the last three (3) years required. General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills. Performs other job-related duties as assigned. Admin Clerk Experience, Education, Skills, Abilities requested: High school diploma or General Educational Development (GED) equivalency. College classes or degree preferred. Must pass pre-employment qualifications of Cherokee Federal. Company Information: Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com. #CherokeeFederal #LI #LI-REMOTE Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Administrative Assistant Office Clerk Receptionist Data Entry Clerk Office Assistant Keywords: Recordkeeping Filing Data Entry Scheduling Office Support Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.
    $38.6k yearly Auto-Apply 60d+ ago
  • Front Desk (Atrisco)- PART-TIME ONLY

    Dental Dreams 3.8company rating

    Front desk agent job in Albuquerque, NM

    The Role: Family Smiles LLC in Albuquerque, NM is hiring Part-Time Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. Bilingual (Spanish) candidates are preferred, as well as Saturday availability. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. This is a part-time role (typically around 20-25 hours/week). For full time employment, please apply to other positions posted. Who Are We: Family Smiles LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) - preferred Customer Service experience Dentrix and/or Eaglesoft Part-time / Saturday availability KOS Services Inc. / Family Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $26k-30k yearly est. Auto-Apply 24d ago
  • Front Desk Representative

    University of New Mexico 4.3company rating

    Front desk agent job in Albuquerque, NM

    Requisition IDreq34956 Working TitleFront Desk Representative Pay Hourly CampusMain - Albuquerque, NM DepartmentArts Sciences Advisement (711E) Employment TypeStudent Employment Student TypeWork-Study StatusNon-Exempt Background Check RequiredNo For Best Consideration Date11/21/2025 This position will be responsible for providing in-person student service and coverage at the front-desk for the College of Arts & Sciences Center for Student Success. * The chosen candidate will perform various clerical duties at the front desk, and reception functions. * Responding to student inquiries via phone, email, and in-person. * Scheduling appointments, data entry, and screening documents for accuracy and completeness. * Additional projects may be assigned based on the needs to the unit. * This position requires a Work Study Award for the current academic year. Minimum Qualifications Preferred Qualifications * Must have Work Study Award for the current academic year. * Possess knowledge of the UNM campus, programs and websites of these areas. * Willingness to provide assistance and be able to effectively relate to people of diverse cultural, social and educational backgrounds. * Be dependable, professional, and have the ability to promote student success. Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Please submit your resume, a cover letter, and a copy or screenshot of your work study award for the academic year. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
    $21k-26k yearly est. 21d ago
  • Insurance Support Front desk

    Jesse Leal-State Farm Agency

    Front desk agent job in Albuquerque, NM

    Job Description Leal Insurance & Financial Services, Inc. - Albuquerque, NM Pay: $14-$20 an hour (based on experience and licensing) Schedule: Monday-Friday, 9 AM-5 PM Benefits: Paid Time Off (PTO), Paid Holidays, Steady Hours ? About the Job We're looking for a dependable Insurance Support Front Desk clerk who enjoys steady work in a friendly, professional office. You'll help with day-to-day office tasks like answering phones, updating customer information, scheduling, and preparing simple reports. This is a great fit for someone who wants reliable hours, a respectful environment, and a place to stay long term. ? What You'll Do • Answer and route phone calls • Update records and assist with data entry • Schedule appointments and organize documents • Support the team with general office needs ? What We're Looking For • Reliable and punctual • Friendly, clear communication skills • Basic math and computer skills • Able to follow office routines and procedures • Insurance experience helpful but not required ? Why Work With Us • No weekends or late nights • Consistent Monday-Friday hours • Supportive, team-oriented environment • Flexible schedule and time-off benefits ? If you're looking for a steady full-time job with a friendly local team, apply today and grow with us at Leal Insurance & Financial Services, Inc. Office Support Specialist Leal Insurance & Financial Services, Inc. - Albuquerque, NM Pay: $14-$20 an hour (based on experience and licensing) Schedule: Monday-Friday, 9 AM-5 PM Benefits: Paid Time Off (PTO), Paid Holidays, Steady Hours
    $14-20 hourly 7d ago
  • General Clerk III

    Telesolv Consulting 3.4company rating

    Front desk agent job in Albuquerque, NM

    Job DescriptionDescriptionTeleSolv Consulting has an immediate opportunity to work with the Federal Government as a General Clerk III enabling you to have a Tier 4 Public Trust Background investigation. based in Albuquerque, NM. Responsibilities: May greet and check-in applicants. Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance. Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person. Notify the Government inspection staff of any information which could adversely affect a person's application for acceptance into the program. Check applicant-supplied information by accessing government databases. May need to escort applicants to designated locations Provide performance reports. Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff. Schedule interview appointments in the Trusted Traveler Programs Internal. Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information. Assist the public with membership card activation. Qualifications: U.S. Citizen. Willing to go through an intense background check. Active Tier 4 Public Trust, or the ability to obtain and maintain one. High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education. Two (2) years of general administrative experience with customer interface. Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio). Two (2) years of related undergraduate study may substitute for experience.
    $24k-29k yearly est. 30d ago
  • Front Desk Associate

    Atrium Hospitality 4.0company rating

    Front desk agent job in Albuquerque, NM

    Hotel : Albuquerque Embassy Suites 1000 Woodward Place NE Albuquerque, NM 87102 Full time Compensation Range : $15.50 _Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors._ **What's in it for you?** The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. + **Career Growth & Learning** - 40% of our management hires are internal promotions! + **Invest in Your Future** - 401(k) plan with company match. + **Comprehensive Health Coverag** **e** - Medical, dental, and vision insurance options. + **Paid Time Off & Vacation** - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations + **Perks That Fit Your Life** - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. + **Purpose & Impact** - Make a difference through Atrium's community service and volunteer programs. **Job Description** **What You Will Do** + Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. + Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm. + Support and train new front desk team members-you're the friendly coach they'll thank later. + Resolve guest issues quickly and professionally (bonus points if they leave smiling). + Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready. **What We Are Looking For** + Customer service experience - You've got the people skills and patience to keep things running smoothly. + Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows. + High school diploma or equivalent - Because communication, math, and common sense are key. + Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen. + Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally. **Why Atrium:** Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: ************************************************ Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: **Service** We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. **Perseverance** We will be better today than we were yesterday. **Inclusion** We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. **Respect** We treat others the way we would like to be treated. **Innovation** We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. **Come grow with us!**
    $15.5 hourly 3d ago
  • RV Receptionist

    Blue Compass RV

    Front desk agent job in Albuquerque, NM

    Start your journey with Blue Compass RV as a Receptionist! THE ROLE: Are you a people person with a passion for delivering a top-notch first impression? At Blue Compass RV, our Receptionist is more than just a voice on the phone or a smile at the front desk, you're the spark that sets the tone for an unforgettable customer experience. Whether you're greeting excited adventurers picking up their next RV or helping team members stay organized, you'll be the heartbeat of the dealership! COMPENSATION: $18/HOURLY WHY BLUE COMPASS RV: * Structured Career Path * Medical, Dental, Vision, Disability, FSAs, and Life Insurance * Paid Time Off and Paid Holidays * Gas Discount * 401K * Pet Insurance (because we love our fur family too!) * 5-Day Work Week * Employee Assistance Program * Training & Development Programs * Legal & Identity Theft Protection * Employee Referral Program * And more! WHAT YOU'LL BE DOING * Be the first smiling face customers see welcome visitors and VIP appointments with warmth and professionalism * Answer and route incoming calls with confidence and efficiency * Keep the front desk running * Support the team with clerical and administrative tasks * Accept and process deposit payments for RV purchases * Provide basic information about our products and services to walk-in customers * Take pictures of RVs as needed to support marketing or inventory updates * Jump in to help with any additional tasks needed to create an exceptional customer and team experience WHAT YOU BRING TO THE TABLE * A bright, outgoing personality - you're someone people want to talk to! * Calm under pressure and cool in a fast-paced environment * Great attention to detail and multitasking skills * A professional, team-first mindset * Tech-savvy and able to learn dealership systems quickly * Ability to work evenings (until 8 PM) and some weekends as needed WHAT WE HAVE TO OFFER Blue Compass RV, based in Fort Lauderdale, is the fastest-growing RV company with 100+ dealerships nationwide. We're not just building careers we're building a family. We invest in our team with industry-leading training, clear career paths, and a fun, high-energy culture. JOIN OUR CREW! If you're looking for a place to grow, have fun, and make a real impact - Blue Compass RV is calling. Apply today and start your journey with us! Blue Compass RV is an Equal Opportunity Employer and maintains a drug- and alcohol-free workplace. Some positions may require a valid driver's license and clean driving record.
    $18 hourly 15d ago
  • Front Desk Receptionist

    Vision Source

    Front desk agent job in Albuquerque, NM

    Job DescriptionEmbark on a fantastic journey at Sandia Vision Clinic as a Patient Care Coordinator! Revel in the upbeat rhythm of a 4-day work week, bidding farewell to Saturdays. No prior experience necessary - your enthusiasm is the key! Fluent in Spanish? Even better! Enjoy a cascade of benefits, featuring 401k, health/dental insurance, and a treasure trove of PTO. Unleash your potential in a dynamic atmosphere; apply now for a career filled with joy, growth, and incredible perks! Do you desire to be apart of making a difference in people's lives? Would you like to be part of a team that adds value to the staff and its patients? Our fun, fast-paced work environment is the perfect place for someone to not only join a team, but a family. At Sandia Vision Clinic we offer the tools and on-site training to help you learn and grow. Being in business for 40 years, Sandia Vision Clinic is the largest privately owned optometry office in the state of New Mexico. With two different locations, we strive to be the preferred eye care facility in the state. Our doctors, leaders, and staff strive to provide a welcoming environment, while truly making a difference in our patients lives. Come join our team if you strive to learn and grow with a growing company! Our full-time positions include all departments and aspects of the office and help support the doctors, leadership team and fellow employees. We Offer: Paid Time Off (PTO) Paid Holidays Medical and Dental In House Vision Benefits 401(k) Program Pay: $15-$17/hour ResponsibilitiesJob Duties May Include: Answering multiple phone lines Utilizing EHR and other support systems. Money handling and check out Communication with patients via phone, in person, and text messaging. Responsible for delivering outstanding customer service to patients, doctors, and staff on the phone and in person. Gathering and entering all patient information while following and being compliant with all HIPPA guidelines. Must be detail oriented Must be able to maintain a positive attitude Required SkillsSkills/ Requirements: Must have efficient verbal and written communication skills and organizational abilities. Must be able to demonstrate minimum basic computer skills. Must demonstrate strong customer service skills. Schedule: 9-hour shift 4 Day work week No Weekends! Education: High school or equivalent (Preferred) Language: Spanish (Preferred)
    $15-17 hourly 30d ago
  • Office Receptionist

    Dental Partners of Alameda

    Front desk agent job in Albuquerque, NM

    Job Description Our office is looking for a Receptionist to join our team in our Alameda office. The Receptionist will greet and assist visitors and clients of the organization. The ideal candidate will deliver a professional and qualified first impression to all patients. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. Responsibilities: Guest services - Welcome guests, employees, and patients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested. Administration - Send out and receive mail, documents, supplies and packages. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required. Requirements: Reliable, professional, courteous and patient Excellent communication and writing skills Powered by JazzHR xRjJx5EpwL
    $27k-35k yearly est. 20d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Albuquerque, NM?

The average front desk agent in Albuquerque, NM earns between $23,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Albuquerque, NM

$28,000

What are the biggest employers of Front Desk Agents in Albuquerque, NM?

The biggest employers of Front Desk Agents in Albuquerque, NM are:
  1. Total Management Systems
  2. Comfort Inn
  3. Holiday Inn Hotel and Suites
  4. Dental Dreams
  5. Home2 Suites By Hilton
  6. Mehr Consultancy
  7. Towneplace Suites By Marriott
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