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Front desk agent jobs in Ankeny, IA - 105 jobs

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  • Front Desk Agent at Hop-A-Lot Iowa

    Hop-A-Lot Iowa

    Front desk agent job in Des Moines, IA

    Job Description Hop A Lot Indoors in Des Moines, IA is looking for front desk attendants to join our team! We are located on 1600 Valley West Dr, West Des Moines (Right Next to GOODWILL). Our ideal candidate is good with children, positive/fun personality when dealing with customers and young children, self-driven, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and maintain daily manifest of booked events ( birthday parties, open play, etc) Maintaining facility cleanliness and organization of resources Oversee staff when manager on duty is off site. Qualifications Proven experience working as a front desk agent or similar position Knowledge of Apps and Ipad use is useful as 99% of operations is ran by a ipad or your phone. Excellent customer service skills and courteous phone manner Time-management and organizational skills Loves working with kids in a fun loving environment! We are looking forward to hearing from you.
    $26k-31k yearly est. 9d ago
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  • Front Desk Agent

    Adventurelands of America Inc. 3.6company rating

    Front desk agent job in Altoona, IA

    Job Brief We are looking for a responsible Front Desk Agent to join our team and provide excellent customer service to our hotel guests. Front Desk Agents responsibilities include creating reservations, registering guests for rooms, handle customer complaints and requests, customer service to hotel and non hotel guests, and light cleaning. Responsibilities Register Guests Providing rooms for guests with or without reservations is the chief task of our Hotel Front Desk Agent. This includes servicing same-day reservations as well as pre-registered guests. The Hotel Front Desk Agent will provide information about available rooms and rates, furnish room keys and hotel information, and process payments. These duties also include checking guests out of the hotel. Handle Complaints and Requests A Hotel Front Desk Agent is typically the individual who is approached by guests with comments, complaints or service requests. A guest who wishes to complain that a room is too hot or cold, for instance, or who needs extra towels or bed linen will speak to a Hotel Front Desk Agent. It is the responsibility of the Hotel Front Desk Agent to handle the request him/herself or contact the personnel who would satisfy the request or complaint. Perform Bookkeeping Duties In many cases, a Hotel Front Desk Agent will be responsible for balancing cash accounts and ensuring that all checkout payments balance at the end of their shift. Hotel Front Desk Agent Skills Attention to detail and strong communication, organizational and interpersonal skills are important for Hotel Front Desk Agents. A strong sense of customer service is required, as Hotel Front Desk Agents spend much of their time interacting with the public. Strong mathematical skills are needed in order to complete payment processing and bookkeeping responsibilities. In addition to these general skills, a Hotel Front Desk Agent could be expected to possess the following skills. Core skills Using oral and written communication skills to register and accommodate guests Managing guest service requests Processing cash or credit card payments Maintaining updated information on room availability, reservations and guest messages Understanding how to use hotel Property Management Software (PMS) systems Advanced skills Apply selling techniques when needed to register rooms Knowledge of basic bookkeeping processes Ability to work in other departments such as housekeeping, trolley stop, and laundry if needed
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Receptionist

    Independence Village 3.9company rating

    Front desk agent job in Waukee, IA

    Independence Village of Waukee Receptionist Job Type: Part Time Schedule: Saturday 8am-4:30pm and Sunday 8am-2pm Pay: $14-16 per hour Position Summary: The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility. Required Experience for Receptionist: High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience. Excellent Microsoft Office skills Primary Responsibilities for Receptionist: Answer all telephone calls and properly transfer calls to the appropriate department. Daily resident check in. Answering routine telephone inquiries. Greet all residents and guests in a courteous and professional manner. Provide 1440 experience to our senior residents! Distribute applications to prospective employees. Refer all prospective residents and families to the Leasing Team. Sort and deliver all mail, internal messages and packages to residents and staff. Knowledge of resident apartments, in-house facilities and local information. Reserve the private dining area for residents and guests. Collect work orders and information for the maintenance director. Know emergency call system and emergency procedure (fire, medical, and police). Perform all accountabilities in a timely and efficient manner following company policies and procedure. Work independently in a professional atmosphere. Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken. Assist with accounting duties as assigned by Property Administrator. Dress in a professional manner and wear name tag. As a receptionist, always maintain a positive attitude which supports team performance and productivity. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #IVIND
    $14-16 hourly 3d ago
  • Front Desk Representative

    Urbandale 3.7company rating

    Front desk agent job in Urbandale, IA

    Responsive recruiter If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work. We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water. Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum. Prior swim experience is not necessary, but a willingness to learn and have FUN is a must! A Few Things About Us: We work hard, but love to have fun with our students and each other! Training is paid and Lifeguard/CPR courses are provided in-facility once per month exclusively to Goldfish employees! Shifts are set each week and consistent until YOU request a new schedule! Part-time schedule Financial bonuses and advancement opportunities including supervisory and management positions! Wonderful warm and tropical atmosphere centered around kids and family comfort! Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles starting at $15.50 Flexible part-time hours and scheduling Competitive pay Growth opportunities Valuable work experience Increased social opportunities Future references/referrals On-the-job training and certification opportunities Position Requirements: High energy - you believe work should be fun! Service mindset - you take pride in making sure our members are taken care of! Able to take initiative and have great organizational skills! Excellent communication and able to develop relationships with our members! Passionate about working with children of all ages and ability levels! Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members!) Job Title: Sales & Member Services Representative Reports to: General Manager FLSA Status: Non-ExemptSummary: Promotes quality customer service face to face and over the phone to current and future guests. Process sales and enrollment transactions. Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company. Customer Service Duties and Responsibilities: Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising. Checks voicemail and email correspondence and responds in a timely manner. Makes collection calls to resolve open account problems. Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff. Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview! Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: Lifeguard, CPR, First Aid and AED certification required within 90 days of hire (internal training provided). Work Environment: While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate. Candidate Profile: Outgoing and energetic personality Friendly, positive attitude Strong work ethic Dependable, punctual, detail-oriented, and well organized Ability to multi-task Focused on SAFETY Flexible and able to adapt to company growth and evolving responsibilities Must be comfortable working with and around young children If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you! Compensation: $14.00 - $16.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $14-16 hourly Auto-Apply 60d+ ago
  • Guest Services Agent | Fairfield Inn and Suites | West Des Moines, IA

    PM New 2.8company rating

    Front desk agent job in West Des Moines, IA

    What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
    $25k-30k yearly est. 60d+ ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk agent job in Des Moines, IA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $27k-34k yearly est. 60d+ ago
  • Front Desk

    Graduate Hotels 4.1company rating

    Front desk agent job in Des Moines, IA

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $27k-32k yearly est. 8h ago
  • Receptionist - MercyOne IHC West University Central IA - Full Time

    Regional Health Services of Howard County 4.7company rating

    Front desk agent job in West Des Moines, IA

    Posting Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments following office guidelines. * Obtain accurate patient and insurance information, and collect co-pays and deductible amounts. * Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record. * Prepare patient charts for appointments, ensuring all information is complete. * Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with filing and retrieving registration documentation in electronic medical records. * Confirm next-day appointments, providing necessary documentation details and time-of-service payment information. * Follow up on missed appointments and send related communications. * Perform other duties as assigned by management. Knowledge, Skills, and Abilities: * Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences. * Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage. * Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats. * Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software. Hours: Full Time; 40 hours/week Monday-Friday 8am-4:30pm Minimum Qualifications: * Must be at least 16 years of age. Licensure & Certifications: * Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire. * Completion of Mandatory Reporter abuse training specific to the population served within three months of hire. Preferred Qualifications: * High school diploma or equivalent preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $26k-31k yearly est. 11d ago
  • Front Desk Administrator (Full-time)

    Agentis Longevity

    Front desk agent job in West Des Moines, IA

    Job Description Front Desk Administrator We're Mantality Health, an Agentis Longevity Practice Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Mantality Health is one of our premier men's and women's health clinics across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping our patients live more powerful lives through hormone replacement therapy & additional medical services. We're Looking for You As a Front Desk Administrator at Agentis / Mantality Health, you are the first and last impression of our clinic experience. You play a critical role in creating a welcoming, organized, and high-touch environment for every patient. You ensure smooth clinic operations by managing scheduling, patient flow, communication, and administrative tasks all while supporting the clinical and sales teams to deliver a seamless patient journey. This role is detail-oriented and service-driven, with success measured by patient satisfaction, scheduling accuracy, operational efficiency, and collaboration across the clinic team. Who You Are You embody Agentis & Mantality values and demonstrate the key competencies that ensure an exceptional patient experience and strong team collaboration. You thrive in a fast-paced clinical environment, take pride in organization and professionalism, and bring a positive, patient-first mindset to everything you do. Our Values Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients' needs. Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level. Passion for Impact: We believe in taking an active role in one's own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients. Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age. Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care. Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact. What You'll Do Front Desk & Patient Experience Greet patients warmly and professionally, ensuring a welcoming first impression. Manage patient check-in and check-out processes with accuracy and efficiency. Answer phones, texts, and emails promptly, directing inquiries appropriately. Maintain a calm, confident, and supportive presence in a fast-paced clinic environment. Scheduling & Administrative Support Schedule, confirm, and manage appointments to optimize clinic flow and provider availability in partnership with the Longevity Guides at the Agentis support office, who handle initial outreach and scheduling. Collect and verify patient information, consents, and documentation. Process payments, memberships, and packages in coordination with the Longevity Guide. Maintain accurate patient records within the practice management system. Clinic Operations & Team Collaboration Support providers and clinical staff by ensuring rooms, schedules, and patient flow are prepared and aligned. Communicate patient needs, delays, or concerns to the appropriate team members. Assist with inventory tracking, office supplies, and general clinic organization. Partner with the Longevity Guide to ensure smooth handoffs and continuity of care. Brand Representation & Patient Engagement Uphold Agentis and Mantality brand standards in appearance, communication, and service. Share basic information on services, promotions, and next steps when appropriate. Encourage patient feedback and assist with reviews, referrals, and loyalty initiatives as directed. What You Have 1-2+ years of experience in a front desk, administrative, or patient-facing healthcare role. Exceptional customer service and interpersonal communication skills. Strong organizational skills with the ability to multitask and prioritize. Experience with scheduling systems or practice management software; CRM experience is a plus. Professional demeanor with a patient-first mindset. Interest in health, wellness, and longevity medicine. Measures of Success Patient Satisfaction & Experience Scores Appointment Accuracy & Schedule Optimization Timely and Accurate Documentation Front Desk Efficiency & Clinic Flow Team Collaboration & Communication Effectiveness What We Offer Full-time position on-site in our premier clinic Healthcare & Financial Wellness Benefits Paid Time Off to recharge Ongoing training, mentorship, & growth opportunities Pay Range $18-22 / hour Check us Out Agentislongevity.com Mantalityhealth.com Powered by JazzHR hBivhQZ5Hi
    $18-22 hourly 12d ago
  • Guest Service Agent

    G & G Hospitality

    Front desk agent job in Ames, IA

    Maintains an inventory of vacancies, reservations and room assignments. • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. • Knows room locations, types of rooms available, and room rates. • Registers arriving guests and assigns rooms. • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. • Coordinates guest room maintenance work with the engineering and maintenance division. • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. • Knows daily activities and meetings taking place in the hotel. • Reports any unusual occurrences or requests to the manager or assistant manager. • Manages and resolves all guest complaints in a professional and courteous manner. • Processes guest check-outs and handles monetary transactions. • Maintains customers' privacy. • Maintains a high level of professional appearance and demeanor. • Performs other duties as assigned.
    $23k-29k yearly est. 60d+ ago
  • Adventureland Campground - Guest Experience Agent

    Herschend 4.3company rating

    Front desk agent job in Altoona, IA

    Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The service driven Guest Experience Agent (Lodging) provides courteous, prompt service to potential or resident guests by answering phones, making reservations, checking guests in/out, and interacting with guests in a friendly and professional manner to create a memorable experience. This role is essential in making a great first impression on our guests! We are currently looking for a: Adventureland Campground - Guest Experience Agent Roles & Responsibilities: Greet and interact with guests in a warm, friendly, fun, and professional manner Maintain a neat, clean, and professional appearance Utilize property management system to make reservations, check-in and check-out guests, process payments, maintain a cash drawer and operate office equipment Ensure a smooth check-in and check-out process for guests Deliver guest amenities as requested Accurately process guest payments while maintaining PCI compliance Operate internal communication devices (e.g. PBX switchboard) in an efficient and professional manner while answering and transferring calls Provide highest level of service by anticipating, listening attentively, and promptly responding to guest requests and complaints Partner with housekeeping and/or maintenance to ensure guest requests and complaints are resolved in a timely manner Keep the front desk area clean and neat by sanitizing surfaces and office equipment Demonstrate a working knowledge of all services and facilities of the property Comply with all standard operating procedures Accurately document the overnight shift happenings and provide updates to lodging leadership on a routine basis Provide guests with insightful information about other nearby parks and properties Inform guests of events and activities that may be occurring during their visit Promptly escalate any maintenance issues or emergencies to the appropriate authorities All other duties assigned by leadership Education and Experience: High school diploma, GED, or equivalent preferred; Equivalent work experience will also be considered 1+ year of previous hospitality or front desk experience a plus, but not required Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: Must be at least 18 years of age to comply with Iowa Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays Must have reliable transportation to and from work for your scheduled shift Ability to comply with all uniform policies Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Ability to portray a positive, outgoing, professional attitude Ability to handle pressure and difficult situations with poise and finesse Must possess strong written and verbal communication skills Must possess strong attention to detail and problem-solving abilities Ability to accurately use Point of Sale (POS) and/or other cash handling equipment Ability to use office technology and equipment, such as PC, software, and copier Must be proficient in Microsoft Outlook, Excel, Word, and Power Point Ability to follow direction, multi-task, and work as part of a team as well as independently Physical Requirements: Ability to stand in place for long periods of time Ability to stand, walk, and remain on feet for majority of the workday Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders Ability to remain sedentary for extended periods of time, while using a computer Ability to carry, push, pull, lift, and hold objects weighing up to 50 pounds Working Conditions: This role will be based in an indoor lodging setting, predominantly at the front desk of the campground Potential exposure to the variable outside temperatures on occasion, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Subject to frequent interruptions and may need to reprioritize activities Subject to constant repetitive motion Team member benefits: Working at Adventureland is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland Host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Adventureland Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Adventureland Theme Park/Waterpark and other select parks on your days off Invitations to exclusive company-sponsored Host events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today! Do not miss the chance to spark your career now! Do not miss the chance to spark your career now!
    $28k-33k yearly est. Auto-Apply 14d ago
  • Office Associate

    Interstate 3.8company rating

    Front desk agent job in Altoona, IA

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job : Effectively operate front desk position for distributorship including phones, paperwork and general accounting Job Components: Upload and download handhelds on a weekly basis Process handheld data in a timely manner Maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to IBSA policy and procedure, preparing customer invoices, purchase orders and delivery tickets accurately and timely. Maintain and diplomatically collect accounts receivable within budgeted targets for day's sales outstanding and percent current to 60 days past invoice date. Verify deposits to be timely and accurate Maintain dealer files Back-up computer on a daily basis Run End of Month efficiently, accurately and on a timely basis including transmission of operating results, reports and expenses to corporate office in time for month end accounting close and preparation of Distributorship's financial statements.. Process and copy (if necessary) mail on daily basis Keep office stocked with supplies Maintain inventory count and research variations between physical count and accounting records. Qualifications : Minimum 1 year Accounts Payable/Accounts Receivable experience Basic computer skills required, i.e. Microsoft Word and Excel Ability to collect past due accounts without loosing client relationship. Excellent phone skills Minimum 1-year accounting or bookkeeping experience including appreciation of basic audit procedures One-year administration experience. Preferably in wholesale distribution industry. Touch ten key ability Scope Data: Works under general supervision. Work receives regular review by Manager. Work Environment : Ability to sustain posture in a seated position for prolonged periods of time. Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Specific vision abilities include close vision, depth perception and ability to adjust focus. Ability to occasionally lift and/or move 10+ lbs. Office environment but may be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Prolonged use of personal computer & telephone. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $25k-31k yearly est. Auto-Apply 13d ago
  • Front Desk Associate

    Genesis Health Clubs 3.8company rating

    Front desk agent job in Clive, IA

    Job DescriptionBenefits: Competitive salary Employee discounts Wellness resources This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and surroundings Communicates kindly and sincerely using members name Attends all staff and club meetings and events Establish and maintain professional relationships with members and staff Ensures front desk is clean, maintained and organized at all times Ability to respond quickly and appropriately to emergency situations Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Ability to respond to common inquiries or complaints from members Job Requirements: Available to work weekends and evenings and holidays Must hold current CPR certification or obtain within 60 days of start date Ability to work well with others Experience in cash handling and credit cards Customer service abilities Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds Ability to communicate with guests and other associates, including reading, writing and speaking
    $23k-30k yearly est. 32d ago
  • Front Desk Staff

    Daveandbusters

    Front desk agent job in Des Moines, IA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.75 per hour Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.8 hourly Auto-Apply 60d+ ago
  • Front Desk Hampton Inn Part-time

    Aileron 3.9company rating

    Front desk agent job in West Des Moines, IA

    The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. . Requirements Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description Starting at $15.00/hour
    $23k-33k yearly est. 60d+ ago
  • Front Desk Receptionist

    The New Homestead

    Front desk agent job in Guthrie Center, IA

    Job DescriptionReceptionist Join Our Team as Front Desk Receptionist at The New Homestead, Guthrie Center, IA. The New Homestead in Guthrie Center, IA, is currently seeking a compassionate, detail-oriented, and dedicated individual to join our team as a Front Desk Receptionist. This position is a vital part of our organization, completing administrative duties to ensure the highest level of customer service to residents and visitors. As the Front Desk Receptionist, you will serve as the welcoming face of our facility. Your responsibilities will include answering the phone, directing calls and visitors to the appropriate areas, filing, oversee mailings, ordering office supplies, assist residents with accounting information and other duties as assigned while maintaining a warm and professional atmosphere at our front desk. We are looking for someone with excellent customer service, possess exceptional phone etiquette, basic accounting knowledge, ability to multitask, strong communication and organizational skills. If you enjoy working in a caring environment and thrive in a role that allows you to interact with the general public, residents, families, and staff on a daily basis, we encourage you to apply. Position will remain open, until filled. About Us: The New Homestead is a skilled nursing facility, Assisted Living and Independent Living campus in Guthrie County. Our mission is enriching lives through kind, compassionate care. We provide short term and long-term care to residents in a homelike setting. At The New Homestead we take pride in the care that we provide, making personal connections with residents and their families. Contact Information For more information, please call The New Homestead at **************. #hc153502
    $27k-34k yearly est. 12d ago
  • Receptionist

    Animal Rescue League of Iowa 3.5company rating

    Front desk agent job in Des Moines, IA

    Your Mission: To advance the mission and programs of the Animal Rescue League of Iowa (ARL) and the ARL Afford-a-Care Pet Clinics by providing exceptional front-desk service, ensuring an efficient and welcoming client experience, and supporting the daily operations of the clinic through high-quality administrative and clerical work. In this role, you help clients access the care their pets need while promoting the ARL's trusted community resources. What You'll Do: In this role, you will prepare patient forms and files in advance of appointments and warmly greet clients and their pets to create a positive first impression. You will process payments for veterinary services, balance daily transactions, and issue receipts with accuracy and professionalism. You will answer incoming phone calls, respond to inquiries or direct calls appropriately, and provide information to pet owners about clinic services, scheduling procedures, and ARL resources. You will ensure all necessary paperwork is completed before appointments and coordinate scheduling for patient visits, follow-ups, and surgical procedures while maintaining an organized and efficient clinic calendar. You will manage essential clerical duties such as filing, photocopying, faxing, transcribing, and sorting mail, and will work collaboratively with clinic staff to maintain smooth operations. You may also support clients during emotional or stressful situations by providing compassionate communication and steady guidance. You will contribute to stress and disease reduction efforts through intentional and humane handling of animals when needed, maintain clean and orderly lobby and work areas, and uphold a safe working environment by following established safety guidelines. Throughout your work, you will actively promote the ARL's mission, services, programs, and events while demonstrating knowledge of and adherence to ARL policies and procedures. Additional responsibilities may be assigned. What You Bring: You bring a high school diploma or GED and ideally have previous experience in a reception or client-service role. You thrive in a fast-paced and sometimes emotionally challenging environment and demonstrate strong customer service abilities, problem-solving skills, and the capacity to resolve conflict with composure. Your organizational skills and attention to detail support accurate scheduling and record-keeping, and you are comfortable performing basic mathematical tasks and using Microsoft Office Suite effectively. You approach your work with empathy, professionalism, and a commitment to supporting clients and their pets. Working Conditions: This position may require lifting up to 50 pounds on occasion and involves regular exposure to odors, animal-related illnesses, bites, scratches, and waste, as well as moderate noise levels. You must be able to sit or stand for extended periods and be comfortable working in an environment where both people and animals are frequently in need of support. Why Work at the ARL? As a Receptionist at the ARL's clinics, you are often the first point of contact for pet owners seeking help, guidance, and care. Your work ensures that pets receive timely medical services and that clients feel supported and valued. You join a mission-driven team dedicated to compassion, community impact, and making life better for animals and the people who love them. Employment in this position is at-will, meaning that either the employee or the ARL may terminate the employment relationship at any time. In compliance with the Americans with Disabilities Act and/or applicable state regulations, the Animal Rescue League will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations. Regularly working Thursdays, Fridays and half-day Saturdays with occasional Tuesdays or Wednesdays.
    $27k-31k yearly est. Auto-Apply 9d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk agent job in West Des Moines, IA

    Job Description Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $27k-34k yearly est. 18d ago
  • Receptionist - Full Time

    Regional Health Services of Howard County 4.7company rating

    Front desk agent job in Norwalk, IA

    Job Posting Title Receptionist At MercyOne, health care is more than just a doctor's visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers. Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines Join the MercyOne Family! We are looking to hire a Receptionist. As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider's inbox and completing medical records request. Hours * Full Time * 40 hours/week General Requirements: * Training Preferred: Effective communication skills, medical terminology * Special Training: Basic Life Support; Medical Office Procedures * Less than 1 year experience required Education: * High School Diploma or GED equivalent Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $26k-31k yearly est. 13d ago
  • Front Desk Receptionist

    The New Homestead

    Front desk agent job in Guthrie Center, IA

    Receptionist Join Our Team as Front Desk Receptionist at The New Homestead, Guthrie Center, IA. The New Homestead in Guthrie Center, IA, is currently seeking a compassionate, detail-oriented, and dedicated individual to join our team as a Front Desk Receptionist. This position is a vital part of our organization, completing administrative duties to ensure the highest level of customer service to residents and visitors. As the Front Desk Receptionist, you will serve as the welcoming face of our facility. Your responsibilities will include answering the phone, directing calls and visitors to the appropriate areas, filing, oversee mailings, ordering office supplies, assist residents with accounting information and other duties as assigned while maintaining a warm and professional atmosphere at our front desk. We are looking for someone with excellent customer service, possess exceptional phone etiquette, basic accounting knowledge, ability to multitask, strong communication and organizational skills. If you enjoy working in a caring environment and thrive in a role that allows you to interact with the general public, residents, families, and staff on a daily basis, we encourage you to apply. Position will remain open, until filled. About Us: The New Homestead is a skilled nursing facility, Assisted Living and Independent Living campus in Guthrie County. Our mission is enriching lives through kind, compassionate care. We provide short term and long-term care to residents in a homelike setting. At The New Homestead we take pride in the care that we provide, making personal connections with residents and their families. Contact Information For more information, please call The New Homestead at **************.
    $27k-34k yearly est. 42d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Ankeny, IA?

The average front desk agent in Ankeny, IA earns between $24,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Ankeny, IA

$28,000

What are the biggest employers of Front Desk Agents in Ankeny, IA?

The biggest employers of Front Desk Agents in Ankeny, IA are:
  1. Prairie Meadows
  2. Adventure Lands of America Inc.
  3. Hop-A-Lot Iowa
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