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Front desk agent jobs in Apple Valley, CA

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  • Patient Scheduler/Front Desk

    Rezolut LLC

    Front desk agent job in Pomona, CA

    Sundays at Pomona (Wednesday through Sunday) Rezolut Imaging is looking for a Patient Scheduler to join our team! Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. Job Summary The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Essential Functions of a Patient Scheduler Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests. Provides the first available appointment by matching patient preferences with specific scheduling guidelines. Collects and coordinates accurate basic registration, demographic, and insurance information. Processes multi-channel messages related to patient and physician requests. Functions as a team member to organize and prioritize responsibilities to complete daily work assignments. Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed. Education and Experience High School degree or equivalent Minimum of 1 year of prior medical scheduling experience preferred. High proficiency of PC systems, tools, and applications. What We Offer PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances for full-time employees 401(k) Retirement plan Employee Assistance Progra Rezolut University, a career pathways program to help further your career
    $32k-40k yearly est. Auto-Apply 12d ago
  • Front Desk Agent

    GR Management

    Front desk agent job in Riverside, CA

    Are you the One? If you are a Front Desk Agent with experience handling front office reception and administration duties, this may be the opportunity for you! Primary Functions Ability to work 5 days a week and a minimum of 40 hours per week. Greet visitors warmly and make sure they are comfortable Ensure reception area is tidy Coordinate mail flow in and out of office Coordinate office activities and able to travel between stores if needed to Computer skills, able to maintain files, scanner and take detailed phone messages Efficiently handling money, checks, and other types of payment received for products sold, if need to in the future. Allow to perform a variety of duties at once Efficiently perform multi-function operations and maintain property and equipment. The ideal candidate: Responsible for handling front office reception and administration duties Reliable transportation & Valid Driver License Legally eligible to work in the United States Ability to communicate (orally and in writing) in English What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School diploma or equivalent of the same Multi-task, detail-oriented, remain service-centric Must be able to work alone. Comply with all standards. Manage time effectively Work as a team member Well-groomed and professional appearance. Good listener. Emphatic and tolerant. Rational, prudent and practical. , remain service-centric Must be able to work alone. Comply with all standards. Manage time effectively Communicate with guests and co-workers in a friendly and helpful professional manner. Work as a team member Assist with guest issues, being professional, and maintaining a hospitable caring attitude. Well-groomed and professional appearance. Effective communication skills. Good listener. Emphatic and tolerant. Rational, prudent, and practical.
    $32k-40k yearly est. 60d+ ago
  • Front Desk Agent

    Excel Hotel Group

    Front desk agent job in Norco, CA

    The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Compensation: $17.00 per hour Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $17.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a growing hotel ownership/management company that has an outstanding reputation for quality products and services. We are a privately owned family run business and treat our associates like family. Credit for our success goes to every one of our Associates. Every job here is important, and we depend on each other to help achieve our professional and personal goals. We are looking for individuals that thrive in a fast paced environment, enjoy being at the service of others, and who do the right thing.
    $17 hourly Auto-Apply 10d ago
  • FRONT DESK - Hampton Inn & Home 2 March Air Base

    Greens Operations Inc.

    Front desk agent job in Riverside, CA

    Job Description Are you the One? If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you! Key Responsibilities Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times. The ideal candidate will be: Multi-task, detail-oriented, and remain service-centric. Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books. Manage time effectively. Assist with guest issues with professionalism in maintaining a hospitable attitude. Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes. What are we looking for? To fulfill this role successfully, you must possess the following: Well-groomed and professional appearance. Effective communication skills. Good listener. Emphatic and tolerant. Rational, prudent, and practical. Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must stand for eight hours, bend, stretch, and reach. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required. Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
    $32k-44k yearly est. 18d ago
  • Front Desk Receptionist

    Pacific Dermatology Ins

    Front desk agent job in Chino Hills, CA

    Job Details Chino Hills Clinic - Chino Hills, CA Full Time $23.11 - $30.29 Hourly Up to 50% Day Health CareDescription Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs. Front Desk Receptionist: Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person. We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry. We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today! Compensation: Hourly $21 - $26.17 Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution. Job duties and Responsibilities Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately Assists with patient scheduling and front desk operations Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed Maintain patient confidentiality Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays Check work provided email daily and responds to emails in a timely fashion Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information Ensure the waiting room environment remains quiet, calm, clean and welcoming Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI. Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle Responsible for maintaining and overseeing Lean standards (5S) Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff. Physical Demands The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Type and Expected Hours of Work This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand. Travel This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice. Qualifications Education and Experience High school diploma or equivalent Basic knowledge of medical terminology required At least one year of experience with the insurance authorization process, preferably in the Dermatology field. Working knowledge of ICD-10 and CPT coding (preferred) Basic knowledge of general administrative and clerical procedures Basic knowledge of Microsoft Word, Excel and Outlook Skills/Abilities Good problem solving and decision-making skills Excellent customer service and phone skills Strong organizational, judgment, communication and analytical skills Ability to multi-task and perform multiple priorities Excellent time management, organizational, communication, multitasking and teamwork skills Cooperative and professional behavior toward peers, providers and management Ability to promote a favorable image with co-workers, department members, providers and, insurance companies The ability to contribute in a team environment and/or independently, to provide excellent customer service Ability to thrive in a fast-paced environment and prioritize tasks based on importance Strong attention to detail, able to produce accurate and high-quality work Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people Typing skills (40 wpm) Ability to keep confidential patient information to oneself at all times, despite the temptation to share
    $23.1-30.3 hourly 60d+ ago
  • Guest Service Agent

    Rancho Cucamonga Homewood Suites By Hilton

    Front desk agent job in Rancho Cucamonga, CA

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $31k-39k yearly est. 14d ago
  • Guest Service Agent

    Dkn Hotel Group 3.8company rating

    Front desk agent job in Rancho Cucamonga, CA

    Job Details Entry AVN - Rancho Cucamonga, CA Full Time $17.50 Hourly Any Customer ServiceDescription Essential Functions and Responsibilities of the job include but are not limited to: Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests. Communicate effectively with guests and fellow team members. Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing DKN's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy. Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner. Contribute to and maintain established information and communication sources such as department and front desk log books in order to enhance department communications and operations. Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel. Deliver DKN's "Home Away From Home" experience Perform other duties as assigned, requested or deemed necessary by management. *Management retains the discretion to add or change the duties of the position at any time. * Supervisory Responsibility: None Independent Judgment Used: Often within the guidelines established by management and to the extent of operating within the Company policies and procedures. Working Conditions/Environment: Front desk/lobby area. Access to entire interior and exterior of property. Qualifications Knowledge/Education/Experience: Minimum of one (1) year or related experience preferred. Knowledge of hotel front desk operations and procedures desirable. Skills/Abilities/Other Requirements: English speaking. Good customer service, communication skills (written and verbal) and attention to detail. Ability to prioritize, organize and make good judgments. Basic accounting procedures, typing, cash register and computer skills. Dependable. Physical Requirements: Standing for long periods of time. Frequently walking indoors, outdoors, up and down stairs, sitting, bending, stooping, twisting, reaching, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 20 lbs. Additional Comments: Must be aware of the importance of safety and security. Endeavor to be conscious of safety and security at all times. Living the DKN Values' behaviors Friendly and courteous to guests and fellow team members at all times.
    $17.5 hourly 60d+ ago
  • Front Desk Receptionist

    The Los Angeles Cancer Network

    Front desk agent job in Riverside, CA

    The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: The Front Desk Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network. This role will also provide office support for the front office area. Responsibilities Greet and direct patients and visitors Gate Keeping Patient registration/check-out Collect co-payments and deductibles. Reconcile daily cash report Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary Maintain supplies and cleanliness of the front office Ensure maintenance of patient confidentiality Demonstrate exceptional customer service skills in the performance of work assignments and duties Accurately document in the EMR system Training new hires on the process and procedures of the practice Maintain accurate records for all appointments scheduled for providers Sorts incoming mail Verifies patient's insurance information and updates billing staff if any changes Key Competencies Strong verbal and written communication skills. Ability to establish and maintain effective working relationships. Demonstrates exceptional assessment, critical thinking, and customer service skills Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses Ability to seek out resources independently and work collaboratively Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations Ability to multitask efficiently Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others Qualifications Great Customer Service Skills Medical Terminology-Oncology/Hematology Specific Bilingual in Spanish/English preferred Basic computer knowledge Previous Oncology/ Hematology experience preferred Salary Transparency: Exact compensation may vary based on skills, education, certifications, experience, and location. Base Salary Range: $21.00 to $23.00 per hour
    $21-23 hourly Auto-Apply 23d ago
  • Guest Service Agent

    Corona Residence Inn By Marriott

    Front desk agent job in Corona, CA

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $31k-39k yearly est. 9d ago
  • Guest Service Agent

    San Bernardino Staybridge Suites By IHG Loma Linda

    Front desk agent job in San Bernardino, CA

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $31k-39k yearly est. 3d ago
  • Front Desk Receptionist

    Rezolut

    Front desk agent job in Pomona, CA

    Job Description Tuesday through Friday is the evening shift 11:30 to 8:30 and Saturday is from 6:45 am to 3:30 pm Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services! Job Summary: The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Can work in a fast-paced, patient focused environment with heavy call volume. Is committed to quality patient care and exceptional customer service. Essential Functions of a Front Desk Receptionist: Greets and register patients in a fast-paced radiology facility. Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed. Schedule appointments and make referrals. Submits patient demographics and insurance information into the patients' medical record. Works as a team to assist clinical and clerical staff and referring physician offices as needed. Deliver exceptional customer service. Performs other related duties as assigned. Education and Experience: High School degree or equivalent Minimum of 1 year of prior medical receptionist experience Spanish Speaking preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. What We Offer: PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances 401(k) Retirement Plan Employee Assistance Program Rezolut Academy, a career pathways program to help further your career
    $31k-41k yearly est. 26d ago
  • Front Desk Receptionist

    Pirate Staffing

    Front desk agent job in Montclair, CA

    Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures). Provide basic and accurate information in-person and via phone/email. Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges). Update calendars and schedule meetings. Arrange travel and accommodations, and prepare vouchers. Keep updated records of office expenses and costs. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
    $31k-41k yearly est. 25d ago
  • Front Desk Agent

    Excel Hotel Group

    Front desk agent job in Norco, CA

    Job Description The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Compensation: $17.00 per hour Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
    $17 hourly 11d ago
  • Front Desk Receptionist

    Pacific Dermatology Ins

    Front desk agent job in Redlands, CA

    Job Details Redlands Ford Clinic - Redlands, CA Full Time $21.00 - $26.17 Hourly Up to 50% Day Health CareDescription At Pacific Dermatology Institute, we believe that everyone can achieve more beautiful, healthier skin - and the confidence that comes with it. As board-certified skin cancer and skincare experts with decades of experience, 16 locations across Southern California, and thousands of glowing reviews, we're proud to be a trusted name in dermatology. Front Desk Receptionist: We're currently seeking energetic and friendly Front Desk Receptionists with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person. We're looking for high performers who thoroughly enjoy a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today! Compensation: Hourly $21 - $26.17 Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution. Job duties and Responsibilities Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately Assists with patient scheduling and front desk operations Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed Maintain patient confidentiality Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays Check work provided email daily and responds to emails in a timely fashion Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information Ensure the waiting room environment remains quiet, calm, clean and welcoming Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI. Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle Responsible for maintaining and overseeing Lean standards (5S) Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff. Physical Demands The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Type and Expected Hours of Work This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand. Travel This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice. Qualifications Education and Experience High school diploma or equivalent Basic knowledge of medical terminology required At least one year of experience with the insurance authorization process, preferably in the Dermatology field. Working knowledge of ICD-10 and CPT coding (preferred) Basic knowledge of general administrative and clerical procedures Basic knowledge of Microsoft Word, Excel and Outlook Skills/Abilities Good problem solving and decision-making skills Excellent customer service and phone skills Strong organizational, judgment, communication and analytical skills Ability to multi-task and perform multiple priorities Excellent time management, organizational, communication, multitasking and teamwork skills Cooperative and professional behavior toward peers, providers and management Ability to promote a favorable image with co-workers, department members, providers and, insurance companies The ability to contribute in a team environment and/or independently, to provide excellent customer service Ability to thrive in a fast-paced environment and prioritize tasks based on importance Strong attention to detail, able to produce accurate and high-quality work Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people Typing skills (40 wpm) Ability to keep confidential patient information to oneself at all times, despite the temptation to share
    $21-26.2 hourly 60d+ ago
  • Front Desk Receptionist

    Rezolut

    Front desk agent job in Pomona, CA

    Tuesday through Friday is the evening shift 11:30 to 8:30 and Saturday is from 6:45 am to 3:30 pm Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services! Job Summary: The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Can work in a fast-paced, patient focused environment with heavy call volume. Is committed to quality patient care and exceptional customer service. Essential Functions of a Front Desk Receptionist: Greets and register patients in a fast-paced radiology facility. Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed. Schedule appointments and make referrals. Submits patient demographics and insurance information into the patients' medical record. Works as a team to assist clinical and clerical staff and referring physician offices as needed. Deliver exceptional customer service. Performs other related duties as assigned. Education and Experience: High School degree or equivalent Minimum of 1 year of prior medical receptionist experience Spanish Speaking preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. What We Offer: PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances 401(k) Retirement Plan Employee Assistance Program Rezolut Academy, a career pathways program to help further your career
    $31k-41k yearly est. Auto-Apply 24d ago
  • Front Desk Receptionist

    Rezolut LLC

    Front desk agent job in Chino, CA

    Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services! Job Summary: The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Can work in a fast-paced, patient focused environment with heavy call volume. Is committed to quality patient care and exceptional customer service. Essential Functions of a Front Desk Receptionist: Greets and register patients in a fast-paced radiology facility. Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed. Schedule appointments and make referrals. Submits patient demographics and insurance information into the patients' medical record. Works as a team to assist clinical and clerical staff and referring physician offices as needed. Deliver exceptional customer service. Performs other related duties as assigned. Education and Experience: High School degree or equivalent Minimum of 1 year of prior medical receptionist experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. What We Offer: PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances 401(k) Retirement Plan Employee Assistance Program Rezolut Academy, a career pathways program to help further your career
    $31k-41k yearly est. Auto-Apply 3d ago
  • Front Desk Receptionist

    The Los Angeles Cancer Network

    Front desk agent job in Riverside, CA

    The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Role Summary The Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network(OneOncology affiliated medical practice). This role will also provide office support to Physicians and the Practice's Executive Team. Responsibilities Prepares waiting area and exam room for receiving patients Coordinates activity in the reception area and greet patients and visitors at the front desk with a friendly smile and greeting. Answers in-coming phone calls and faxes and route them appropriately and promptly Travels to clinic offices to provide front office back up coverage Calls patients back who do not show up for their appointments and reschedule them Verifies Doctors' schedules Supports Doctors with light administrative needs, such as obtaining signatures, completing applications for credentialing at hospitals and with insurance groups Processes patients' visits by collecting co-pays and helping patients to fill out needed paperwork Serves as "gate-keeper" by managing visits by vendors and pharmaceutical representatives. Patient registration/check-out Collects co-payments and deductibles. Reconcile daily cash report Schedules and update patient appointments , blood transfusions, and diagnostic tests in accordance with established protocol Answers telephone and respond to inquiry, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary Maintains supplies and cleanliness of front office Ensures maintenance of patient confidentiality Demonstrates exceptional customer service skills in the performance of work assignments and duties Accurately documents in the EMR system Trains new hires on process and procedures of the practice Maintains accurate records for all appointments scheduled for providers Sorts incoming mail Verifies patients insurance information and updates billing staff if any changes Key Competencies Strong verbal and written communication skills. Ability to establish and maintain effective working relationships. Demonstrates exceptional assessment, critical thinking, and customer service skills Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses Ability to seek out resources independently and work collaboratively Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations Ability to multitask efficiently Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others Qualifications Great Customer Service Skills Medical Terminology-Oncology/Hematology Specific Medical Assistant Certificate preferred Knowledge of medical laboratory procedures Basic computer knowledge Previous Oncology/ Hematology experience preferred Strong verbal and written communication skills. Ability to establish and maintain effective working relationships. Demonstrates exceptional assessment, critical thinking, and customer service skills Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses Ability to seek out resources independently and work collaboratively Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations Ability to multitask efficiently Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Pacific Dermatology Ins

    Front desk agent job in Riverside, CA

    Job Details Riverside 206 Clinic - Riverside, CA Full Time $22.00 - $26.17 Hourly Up to 50% Day Health CareDescription Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs. Front Desk Receptionist: Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person. We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry. We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today! Compensation: Hourly $21 - $26.17 Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution. Job duties and Responsibilities Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately Assists with patient scheduling and front desk operations Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed Maintain patient confidentiality Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays Check work provided email daily and responds to emails in a timely fashion Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information Ensure the waiting room environment remains quiet, calm, clean and welcoming Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI. Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle Responsible for maintaining and overseeing Lean standards (5S) Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff. Physical Demands The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Type and Expected Hours of Work This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand. Travel This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice. Qualifications Education and Experience High school diploma or equivalent Basic knowledge of medical terminology required At least one year of experience with the insurance authorization process, preferably in the Dermatology field. Working knowledge of ICD-10 and CPT coding (preferred) Basic knowledge of general administrative and clerical procedures Basic knowledge of Microsoft Word, Excel and Outlook Skills/Abilities Good problem solving and decision-making skills Excellent customer service and phone skills Strong organizational, judgment, communication and analytical skills Ability to multi-task and perform multiple priorities Excellent time management, organizational, communication, multitasking and teamwork skills Cooperative and professional behavior toward peers, providers and management Ability to promote a favorable image with co-workers, department members, providers and, insurance companies The ability to contribute in a team environment and/or independently, to provide excellent customer service Ability to thrive in a fast-paced environment and prioritize tasks based on importance Strong attention to detail, able to produce accurate and high-quality work Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people Typing skills (40 wpm) Ability to keep confidential patient information to oneself at all times, despite the temptation to share
    $22-26.2 hourly 60d+ ago
  • Front Desk Receptionist

    Rezolut

    Front desk agent job in Ontario, CA

    Tuesday through Friday is the evening shift 11:30 to 8:30 and Saturday is from 6:45 am to 3:30 pm Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services! Job Summary: The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Can work in a fast-paced, patient focused environment with heavy call volume. Is committed to quality patient care and exceptional customer service. Essential Functions of a Front Desk Receptionist: Greets and register patients in a fast-paced radiology facility. Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed. Schedule appointments and make referrals. Submits patient demographics and insurance information into the patients' medical record. Works as a team to assist clinical and clerical staff and referring physician offices as needed. Deliver exceptional customer service. Performs other related duties as assigned. Education and Experience: High School degree or equivalent Minimum of 1 year of prior medical receptionist experience Spanish Speaking preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. What We Offer: PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances 401(k) Retirement Plan Employee Assistance Program Rezolut Academy, a career pathways program to help further your career
    $31k-41k yearly est. Auto-Apply 24d ago
  • Front Desk Receptionist

    Rezolut LLC

    Front desk agent job in Chino Hills, CA

    Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services! Job Summary: The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Candidates who are bilingual in Chinese are strongly encouraged. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Can work in a fast-paced, patient focused environment with heavy call volume. Is committed to quality patient care and exceptional customer service. Essential Functions of a Front Desk Receptionist: Greets and register patients in a fast-paced radiology facility. Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed. Schedule appointments and make referrals. Submits patient demographics and insurance information into the patients' medical record. Works as a team to assist clinical and clerical staff and referring physician offices as needed. Deliver exceptional customer service. Performs other related duties as assigned. Education and Experience: High School degree or equivalent Minimum of 1 year of prior medical receptionist experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. What We Offer: PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances 401(k) Retirement Plan Employee Assistance Program
    $31k-41k yearly est. Auto-Apply 4d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Apple Valley, CA?

The average front desk agent in Apple Valley, CA earns between $29,000 and $44,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Apple Valley, CA

$36,000
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