Front desk agent jobs in Arkansas - 183 jobs

Job Description Join us at The Stonebreaker as a Front Desk Agent. We are looking for a motivated and diligent team player to collaborate with our growing team in providing exceptional guest service. About The Stonebreaker: Located on 144 scenic acres atop Markham Hill in Fayetteville, The Stonebreaker (formerly Pratt Place Inn) is undergoing a major renovation to become a top-tier boutique hotel with outstanding dining, private club facilities, and event spaces. If you're a hands-on leader with a passion for hospitality, we'd love to meet you! Join us at The Stonebreaker as a Front Desk Supervisor! We are looking for a motivated and diligent team player to collaborate with our growing team in providing exceptional guest service. Key Skills Required: Team coordination Conflict resolution Attention to detail Benefits: Key Benefits: Weekly pay! Be part of a grand opening team with the hotel in January 2025.

Fairfield Inn & Suites in Rogers, AR is now hiring for a full-time Front Desk Agent. The person in this position will work a combination of day and evening shifts (not overnights), typically averaging 35 hours per week. SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Maintains an inventory of vacancies, reservations and room assignments. • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. • Knows room locations, types of rooms available, and room rates. • Registers arriving guests and assigns rooms. • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. • Coordinates guest room maintenance work with the engineering and maintenance division. • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. • Knows daily activities and meetings taking place in the hotel. • Reports any unusual occurrences or requests to the manager or assistant manager. • Manages and resolves all guest complaints in a professional and courteous manner. • Processes guest check-outs and handles monetary transactions. • Maintains customers' privacy. • Maintains a high level of professional appearance and demeanor. • Performs other duties as assigned.

The Guest Service Agent oversees the front desk operations of the hotel, ensuring the highest level of customer service satisfaction to all patrons and guests of the Casino and Hotel while maximizing room revenue and occupancy. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives. Essential Functions And Responsibilities Greet, register, and assign rooms to guests of hotel. Compute bills, collect payments, and make change for guests. Issue room keys and escort instructions to bell captains. Verify customers' credit, and establish how the customer will pay for the accommodation. Review accounts and charges with guests during the check out process. Keep records of room availability and guests' accounts, manually or using computers. Contact housekeeping or maintenance staff when guests report problems. Perform simple bookkeeping activities, such as balancing cash accounts. Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. Answer inquiries pertaining to hotel services, registration of guest. Record guest comments or complaints, referring customers to managers as necessary. Maintains a professional work environment with supervisors and other staff. Inform supervisor as necessary. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Attend all necessary training meetings. Assist in other projects, as directed. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule. Outstanding example of and a credit to Saracen Casino Resort. Agents are to call in 24 hours in advance if they are ill. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. Must be a minimum of 21 years of age or older upon employment. High school diploma or its equivalency required. Previous customer service experience preferred. Previous LMS experience preferred. Must possess excellent communication skills. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Ability to write routine correspondence and to speak effectively to the public, other staff and customers. Must have the ability to deal effectively and interact well with the customers and other staff. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Must be able to be approved for and maintain a valid gaming license. Employment is contingent upon a favorable outcome of a background investigation and drug screening. PHYSICAL, MENTAL AND ENVIRONMENT DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be capable of operating office equipment including, but not limited to, PC and hotel systems software. Requires repetitive motion of hands and wrists. Light lifting. Must be able to stand and walk for long periods. Adequate manual dexterity to operate office equipment. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Saracen Casino Resort is an equal opportunity employer.

Job DescriptionBenefits: Employee discounts Flexible schedule We are now Hiring for a Fitness Consultant/front desk! This position is part-time with the potential to turn into full-time if desired. Do you want to work in one of the fastest-growing Fitness Franchises that is genuinely passionate about changing lives? Then you've found the job for you! If you have the desire to start a career in Fitness, this is a unique and powerful opportunity. If you are a team player, enjoy working in a positive environment, interacting with people, and looking for opportunities for advancement. READ ON! We Offer Training and support from industry experts Depending on the client's needs, we will support your scheduling preferences Continued education resources Employee discounts Discounted recertification Complimentary gym membership Responsibilities Becoming a great ambassador & promoter of Workout Anytime, our brand, our clubs, and our services. Greeting and checking in with all members, making them feel welcome and essential. Answering phones in a courteous, helpful, and professional manner. Selling and setting up new memberships and gaining referrals from existing members. Assisting with the clubs daily maintenance and other tasks as assigned by management. Creating relationships inside and outside the gym. Participating in various marketing events. Following up on your portioned incoming leads from the web, renewals, and other lead lists via phone and email. Requirements Positive, upbeat, outgoing, and courteous personality. Experience in direct customer-facing positions, fitness industry, or sales. Previous gym experience is preferred but not required. About Workout Anytime Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 200+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees, and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude Care Excellence Strategic Drivers Think Big Keep It Simple Do It With Integrity If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Dont let this opportunity pass you by!

The Front Desk Clerk serves as the first point of contact for visitors and clients, providing exceptional customer service while managing front desk operations. This role is responsible for greeting guests, handling inquiries, managing appointments, and performing administrative tasks to ensure smooth daily operations. Key Responsibilities Greet and welcome guests, clients, and visitors in a professional and friendly manner Answer and direct phone calls, emails, and other inquiries Check guests in and out (for hotels or facilities, if applicable) Maintain accurate records, files, and front desk logs Provide information about services, policies, and procedures Coordinate with other departments to meet guest or client needs Maintain a clean, organized, and professional front desk area Follow company policies, security procedures, and confidentiality guidelines Qualifications & Skills High school diploma or equivalent (Associate's degree preferred in some settings) Proven experience in a front desk, receptionist, or customer service role preferred Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Proficiency in basic computer applications (Microsoft Office, scheduling software) Ability to multitask and remain calm in a fast-paced environment Professional appearance and demeanor Work Environment Typically office-based or front-facing customer service environment May require standing for extended periods Shift work, including evenings, weekends, or holidays (depending on business needs) Employment Type Full-time / Part-time (as applicable) Requirements:Physical Requirements Ability to sit or stand for extended periods Ability to lift up to 20 lbs occasionally

Ennen Eye Center is looking for a pleasant, highly motivated, and customer service oriented Front Desk Representative to join our team! Our goal is to ensure excellent service standards, respond efficiently to patient inquiries, and maintain patient satisfaction. Skills needed will be. Excellent communication skills Exceptional interpersonal skills Ability to work with different groups of people Detail-oriented Ability to multi-task, prioritize, and manage time effectively Computer competency Benefits: Paid Medical and dental benefits Free Vision Care Paid Time Off Paid Holidays Retirement Plan (401K) Uniform allowance Employee discounts Experience: Customer Service - 1 year preferred but not mandatory Medical Receptionist - 1 year preferred but not mandatory If this position interests you, please submit a resume and complete the accompanying test.

Safety/Security Status: None SUMMARY Responsible for handling welcome desk reception and administration duties, including greeting guests and offering guest assistance, answering phones, cashiering, handling department and membership inquiries, and assisting with special projects and programs. ESSENTIAL DUTIES AND RESPONSIBLITYIES • Welcoming Customers. • Answering phones and emails. • Answering inquiries about Bentonville Parks and Recreation. • Ensuring the reception area is tidy. • Selling memberships and daily admissions • Registering participants for programs and events. • Reserving rentable spaces for patrons. • Basic bookkeeping, filing, and clerical duties. • Opening and closing duties for the facility depending on shifts. • Implementing Emergency Action Plans when necessary QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No education necessary. We appreciate practical skills and relevant experience with at least 1 year of experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistics and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must also have the ability to perform basic budget management. REASONING ABILITY solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Must have and maintain a valid driver's license, the ability to become certified in CPR and First Aide and must pass a background security check. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually quiet but will be loud at times. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: About Us: At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency. We're looking for a Medical Front Desk Receptionist who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, as well as will need to have Medical Assisting experience/certifications to help out with back of house. Position Summary: As the first point of contact for patients and visitors, the Medical Front Desk Receptionist ensures our clinic's front-office operations run smoothly and professionally. You'll manage check-in/check-out, scheduling, insurance verification and payment collection - all while fostering a positive atmosphere and supporting the clinical team. What You'll Do: Greet patients and visitors warmly and professionally, ensuring a positive first impression. Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records. Answer and route phone calls, respond to inquiries and support front-desk communication. Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity. Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR. Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team. Coordinate with medical staff to optimize patient flow and communication. Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment. Assist when needed in back of house with taking vitals, checking rooms, and assisting the provider with any needs. Clinic Schedule Our Springdale clinic operates Monday through Friday, 7:00 AM - 5:00 PM with no weekend or holiday hours. This position is full-time, 40 hours per week. Benefits & Perks Comprehensive health, dental, and vision insurance. Paid Time Off (PTO) and paid holidays. 401(k) retirement plan with company match. No weekend or evening shifts - maintain work/life balance. Opportunities for growth and advancement within the company. Supportive team culture and professional development resources. Requirements: Minimum Qualifications: High school diploma or equivalent required. Strong verbal and written communication skills; able to interact professionally with patients, providers and team members. Excellent organizational skills and ability to multitask in a fast-paced environment. Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software. Ability to handle sensitive and confidential information with discretion. Professional appearance and demeanor, and a customer-service mindset. Active MA certification Preferred Qualifications: 2+ year of front-desk, receptionist or medical office experience. 1+ year of medical assistant experience. Familiarity with electronic health record systems and basic medical/insurance terminology. Bilingual in Spanish and English. Training or certification in medical administration (e.g., CMAA) or relevant coursework. Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions. Join Our Team If you're organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we'd love to hear from you. Apply today and become part of a team that truly values care - for our patients, our partners, and each other.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable FAIRFIELD INN AND TOWNEPLACE SUITES IN FORREST CITY, ARKANSAS. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. The pay range for this position is $15.00-$15.50 per hour, based on experience and qualifications. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 20 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee discount Flexible schedule Parental leave Referral program

About the opportunity The Night Auditor Front Desk position at AC Hotel Bentonville is a key role that ensures the smooth operation of the hotel's front desk during nighttime hours. This position is responsible for performing various tasks, including auditing, accounting, and customer service. What you'll get to do* Perform nightly audit of hotel accounts, including reviewing and verifying financial transactions* Balance and reconcile hotel accounts, ensuring accuracy and attention to detail* Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise* Manage room assignments, check-ins, and check-outs, ensuring a seamless experience for guests* Maintain accurate records and reports, including financial statements and guest information Skills and Experience* High school diploma or equivalent required, with a degree in hospitality or a related field preferred* Previous experience in a hotel front desk or accounting role, with knowledge of hotel operations and accounting principles* Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks* Excellent communication and customer service skills, with the ability to work effectively with guests and colleagues* Ability to work independently and as part of a team, with a flexible schedule that primarily includes nighttime hours* Proficiency in hotel management software and Microsoft Office applications* Ability to maintain confidentiality and handle sensitive information with discretion

We're Squeeze, a feel-good company, from the Founders of Drybar. A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests' and team members' day. Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It's a completely fresh approach to a way better massage experience. THE PERKS Competitive hourly rate Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That's as few as 4 shifts per week! Paid Sick Leave 1 free Mid Squeeze (50-minute massage) a month At Squeeze, all add-ons are complimentary. That means no quotas or upselling! Annual performance raises ($1/year) Flexible schedules Responsive, empathetic, and understanding Management providing on-site leadership A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag) Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow Nurturing, supportive environment, no matter where you're at in your career Leadership and career advancement opportunities in management and training Team-building offsites Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability) ABOUT YOU You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings. You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors. Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills. Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future. You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle. You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze. YOUR RESPONSIBILITIES AT SQUEEZE Check in and greet guests with a warm and friendly welcome Provide over-the-top, exceptional guest service Ensure front of house and guest lounge is maintained to Squeeze standards Expert at all things app-related! Squeeze's experience is digital end-to-end, so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more Resolve guest issues in the shop EXPERIENCE REQUIREMENTS 1+ year in retail, preferably technology or front-desk, service-related experience Proven track record in delivering an exceptional guest experience Excellent problem solving and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work: “Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex “The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn “I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina “We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It's a feel-good culture.” - Clinton Meet your General Manager - Jeff Patrick, MMT! With a steadfast belief in leading by example, Jeff brings a dynamic blend of energy, enthusiasm, and a commitment to fostering team success. Known for his focused and supportive leadership style, he creates environments where ideas flourish and feedback is valued. His dedication to nurturing growth and celebrating achievements underscores his leadership philosophy. Outside of his professional duties, Jeff serves as the Communications Chair for the Arkansas Chapter of the American Massage Therapy Association. I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.

Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Part Time, 14-16 hours per week Availability: Evenings and Weekends Required Education: High School, or equivalent

Homewood Suites by Hilton Little Rock Downtown SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent at Homewood Suites Little Rock is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Job Description Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 10-15 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan) Powered by JazzHR MiNli20ItO

Job Description The Guest Service Agent oversees the front desk operations of the hotel, ensuring the highest level of customer service satisfaction to all patrons and guests of the Casino and Hotel while maximizing room revenue and occupancy. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives. Essential Functions And Responsibilities Greet, register, and assign rooms to guests of hotel. Compute bills, collect payments, and make change for guests. Issue room keys and escort instructions to bell captains. Verify customers' credit, and establish how the customer will pay for the accommodation. Review accounts and charges with guests during the check out process. Keep records of room availability and guests' accounts, manually or using computers. Contact housekeeping or maintenance staff when guests report problems. Perform simple bookkeeping activities, such as balancing cash accounts. Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. Answer inquiries pertaining to hotel services, registration of guest. Record guest comments or complaints, referring customers to managers as necessary. Maintains a professional work environment with supervisors and other staff. Inform supervisor as necessary. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Attend all necessary training meetings. Assist in other projects, as directed. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule. Outstanding example of and a credit to Saracen Casino Resort. Agents are to call in 24 hours in advance if they are ill. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. Must be a minimum of 21 years of age or older upon employment. High school diploma or its equivalency required. Previous customer service experience preferred. Previous LMS experience preferred. Must possess excellent communication skills. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Ability to write routine correspondence and to speak effectively to the public, other staff and customers. Must have the ability to deal effectively and interact well with the customers and other staff. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Must be able to be approved for and maintain a valid gaming license. Employment is contingent upon a favorable outcome of a background investigation and drug screening. PHYSICAL, MENTAL AND ENVIRONMENT DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be capable of operating office equipment including, but not limited to, PC and hotel systems software. Requires repetitive motion of hands and wrists. Light lifting. Must be able to stand and walk for long periods. Adequate manual dexterity to operate office equipment. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Saracen Casino Resort is an equal opportunity employer.

Maintains an inventory of vacancies, reservations and room assignments. • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. • Knows room locations, types of rooms available, and room rates. • Registers arriving guests and assigns rooms. • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. • Coordinates guest room maintenance work with the engineering and maintenance division. • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. • Knows daily activities and meetings taking place in the hotel. • Reports any unusual occurrences or requests to the manager or assistant manager. • Manages and resolves all guest complaints in a professional and courteous manner. • Processes guest check-outs and handles monetary transactions. • Maintains customers' privacy. • Maintains a high level of professional appearance and demeanor. • Performs other duties as assigned.

Job Description We're Squeeze, a feel-good company, from the Founders of Drybar. A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests' and team members' day. Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It's a completely fresh approach to a way better massage experience. THE PERKS Competitive hourly rate Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That's as few as 4 shifts per week! Paid Sick Leave 1 free Mid Squeeze (50-minute massage) a month At Squeeze, all add-ons are complimentary. That means no quotas or upselling! Annual performance raises ($1/year) Flexible schedules Responsive, empathetic, and understanding Management providing on-site leadership A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag) Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow Nurturing, supportive environment, no matter where you're at in your career Leadership and career advancement opportunities in management and training Team-building offsites Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability) ABOUT YOU You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings. You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors. Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills. Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future. You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle. You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze. YOUR RESPONSIBILITIES AT SQUEEZE Check in and greet guests with a warm and friendly welcome Provide over-the-top, exceptional guest service Ensure front of house and guest lounge is maintained to Squeeze standards Expert at all things app-related! Squeeze's experience is digital end-to-end, so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more Resolve guest issues in the shop EXPERIENCE REQUIREMENTS 1+ year in retail, preferably technology or front-desk, service-related experience Proven track record in delivering an exceptional guest experience Excellent problem solving and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work: “Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex “The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn “I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina “We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It's a feel-good culture.” - Clinton Meet your General Manager - Jeff Patrick, MMT! With a steadfast belief in leading by example, Jeff brings a dynamic blend of energy, enthusiasm, and a commitment to fostering team success. Known for his focused and supportive leadership style, he creates environments where ideas flourish and feedback is valued. His dedication to nurturing growth and celebrating achievements underscores his leadership philosophy. Outside of his professional duties, Jeff serves as the Communications Chair for the Arkansas Chapter of the American Massage Therapy Association. I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee. Powered by JazzHR kMMGOM472d

Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Part Time, 14-16 hours per week Availability: Evenings and Weekends Required Education: High School, or equivalent