Front Desk Agent
Front desk agent job in Atlanta, GA
Welcome to Doubletree West Palm Beach Airport
At The Connally Downtown Atlanta, we pride ourselves on delivering exceptional service and Gracious Hospitality. Located in West Palm Beach Florida, our hotel offers a modern and welcoming environment for guests and team members alike. As part of our team, you will play a key role in creating memorable experiences for our guests while contributing to a culture of excellence and teamwork.
Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest services in a hotel or resort setting.
Responsibilities
Greet guests upon arrival with a warm and friendly demeanor
Manage check-in and check-out processes efficiently.
Handle guest inquiries and provide information about hotel services and local attractions.
Maintain accurate records of guest reservations and billing information.
Operate phone systems to manage incoming calls and direct them appropriately.
Assist with special requests or accommodations to enhance the guest experience.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Address any guest complaints or concerns promptly and professionally.
Requirements
Previous experience in front desk operations or hospitality management is preferred.
Strong phone etiquette and communication skills are essential.
Familiarity with hotel management software is a plus.
Bilingual abilities are highly desirable to accommodate diverse guests.
Ability to work flexible hours, including weekends and holidays as needed.
Excellent organizational skills with attention to detail.
A passion for providing outstanding guest services in a resort or hotel environment
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Office Agent
Front desk agent job in Atlanta, GA
Job Description
Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
Proactive with the ability to handle various tasks and adjust to changing situations.
Veterans and military spouses are encouraged to apply.
What You'll Do:
Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
Obtain necessary credit and payment information from the guest.
Sell rooms in accordance with Front Desk sales strategies.
Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
Monitor, communicate, and respond to guest feedback to enhance service quality.
Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music.
Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
Perform additional duties as assigned.
Your Qualifications Includes:
Minimum of one (1) year guest service experience in hotel hospitality preferred.
Experience with previous Property Management System, preferred Opera System.
Ability to stand and walk for long periods of time required.
Ability to work weekends, evenings, holidays as necessary/required.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Reservation Agent
Front desk agent job in Atlanta, GA
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
Front Desk Agent- The Starling
Front desk agent job in Atlanta, GA
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Agent
Front desk agent job in Atlanta, GA
The Front Desk Agent for the Kimpton Overland Hotel is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Bin Stocking agent - Retirees Welcome
Front desk agent job in Cartersville, GA
Job Description
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 1/2 a day / week
Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
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Lead Reservations Agent
Front desk agent job in Braselton, GA
About Us Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Manage the reservation system and reservationists. Provide the hotel's revenue management team with relevant reports to make timely strategic decisions and implement the changes as needed. Manage reservations, rates and restrictions and implement yield strategies to maximize RevPAR.
Essential Duties and Responsibilities
Oversee the efficient operation of the reservations department in selling of guest rooms to accommodate guest needs and maximize revenue.
Monitor and analyze Rooms Inventory utilizing Yield Management to maximize occupancy and increase average rate. This includes monitoring of group blocks, determining cut off dates and rate restrictions.
Process and handle group rooming lists, reservations, and associate reservations requests by inputting data into the reservations system.
Calculate and prepare rooms reports to determine sources of business using various computer systems.
Assist in the development and revisions of forecasts for the Rooms Department, both monthly and annually.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
High School Diploma or equivalent required.
Hotel experience preferred.
Ability to effectively deal with guest and associate concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
Ability to access, read and accurately input information using a moderately complex computer system to include software such as Microsoft Office Suite.
Ability to make accurate mathematical calculations using 10-key.
Analytical ability sufficient to assess reservation trends and make related decisions.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Part-Time Front Desk Agent - Indigo Hotel - Atlanta, GA
Front desk agent job in Atlanta, GA
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Front Desk Agent
Front desk agent job in Atlanta, GA
The Front Desk Agent for the Kimpton Overland Hotel is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Office Agent
Front desk agent job in Atlanta, GA
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Convey shipping instructions to the customer services counter.
Retrieve import documents and deliver export documents to and from aircraft.
Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations.
Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc.
Release imported international freight upon review of CBP clearances and authorizations.
Collect air freight charges.
Handle phone calls from customers in a professional and courteous manner.
Report all documentation discrepancies to Office Lead and assist with resolving issues as directed.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work around jet and machinery noises in a warehouse environment.
Knowledge, Skills & Abilities
Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff.
Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs.
Basic math skills: Office Agents must be able to calculate payment transactions.
Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively.
Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of Cargo Agent experience.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced.
Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Auto-ApplyHotel Front Desk Agent
Front desk agent job in Roswell, GA
Now Hiring: Hotel Front Desk
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk agent for the Springhill Suites Roswell, GA. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
Our front desk agent will direct and demonstrate the ability to provide excellent guest service functions while the hotel guests receive a safe and secure place to stay. Improving the guest experience by answering questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures. This is a second shift position.
Front Desk Agent
Front desk agent job in Alpharetta, GA
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Office Agent
Front desk agent job in Atlanta, GA
Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
* Competitive health & wellness benefits, 401(k) & company match
* Paid Sick Days, Vacation, and Holidays, Paid Bereavement
* Pet Insurance and Paid Pet Bereavement
* Training & Development opportunities, career growth
* Tuition Reimbursement
* Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
* A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
* Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
* An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
* Proactive with the ability to handle various tasks and adjust to changing situations.
* Veterans and military spouses are encouraged to apply.
What You'll Do:
* Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
* Obtain necessary credit and payment information from the guest.
* Sell rooms in accordance with Front Desk sales strategies.
* Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
* Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
* Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
* Monitor, communicate, and respond to guest feedback to enhance service quality.
* Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
* Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music.
* Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
* Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
* Perform additional duties as assigned.
Your Qualifications Includes:
* Minimum of one (1) year guest service experience in hotel hospitality preferred.
* Experience with previous Property Management System, preferred Opera System.
* Ability to stand and walk for long periods of time required.
* Ability to work weekends, evenings, holidays as necessary/required.
Auto-ApplyOffice Agent
Front desk agent job in Atlanta, GA
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
* Convey shipping instructions to the customer services counter.
* Retrieve import documents and deliver export documents to and from aircraft.
* Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations.
* Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc.
* Release imported international freight upon review of CBP clearances and authorizations.
* Collect air freight charges.
* Handle phone calls from customers in a professional and courteous manner.
* Report all documentation discrepancies to Office Lead and assist with resolving issues as directed.
* Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation.
* Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
* Complete all training when required by company, airport governing authority, or customer when required.
* Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
* Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
* Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
* Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
* Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
* Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
* Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
* Fully understand AGI Health & Safety and Security policies.
* Attend training courses as may be required by AGI.
Physical Requirements:
* This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
* Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
* Must be able to work around jet and machinery noises in a warehouse environment.
Knowledge, Skills & Abilities
* Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff.
* Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs.
* Basic math skills: Office Agents must be able to calculate payment transactions.
* Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively.
* Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask.
Qualifications:
* Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
* Possess a valid driver's license with a clean driving record.
* If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
* Must complete ramp and SIDA training to obtain airport authority identification security.
* If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
* Preferred Qualifications - One+ year of Cargo Agent experience.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced.
Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Auto-ApplyOffice Agent
Front desk agent job in Atlanta, GA
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Convey shipping instructions to the customer services counter.
Retrieve import documents and deliver export documents to and from aircraft.
Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations.
Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc.
Release imported international freight upon review of CBP clearances and authorizations.
Collect air freight charges.
Handle phone calls from customers in a professional and courteous manner.
Report all documentation discrepancies to Office Lead and assist with resolving issues as directed.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work around jet and machinery noises in a warehouse environment.
Knowledge, Skills & Abilities
Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff.
Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs.
Basic math skills: Office Agents must be able to calculate payment transactions.
Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively.
Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of Cargo Agent experience.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced.
Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Auto-ApplyGuest Service Agent
Front desk agent job in Atlanta, GA
Job Description
The Guest Service Agent will provide fast and effective customer service at all times ensuring guests receive great service throughout their stay. Agents will check guests in and out while following all established procedures and policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Act as the ambassador of the hotel. Provide information to guests on all aspects of the hotel, including the pool location, hours of F&B facility, laundry location, difference in room types and what those room types have to offer the guest.
Review arriving reservations for the day early in the shift, checking for special requests, VIP's, etc., pre-assigning rooms as necessary. Pre-registers groups that have requested pre-registration.
Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures.
Maintain complete understanding of all aspects of the PMS cash register operation.
Compare housekeepers report with the folio log at the beginning of the PM Shift or when Housekeeping is finished for the day.
Enter all wakeup calls accurately. Record messages and receive mail for arriving and in-house guests.
Record future reservations for any guest by phone or in person, following all standard procedures.
Handle all complaints efficiently and courteously. Listens carefully to the guest's problem. If possible, takes immediate personal responsibility to correct the problem. If not possible, notifies supervisor or the General Manager immediately.
Post phone charges promptly. Post any charges incurred by guests during shift using standard procedures.
File folios, Reg cards, and reservations cards as necessary. Complete shift checklist before end of shift.
Maintain fresh coffee in the lobby at all times.
Answer telephone efficiently and pleasantly within three rings and with correct phrasing. Determine nature of call and transfer to proper extension.
Maintain an awareness of and report any and all safety hazards or violations witnessed in the course of performing required duties.
Perform other duties as requested.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma preferred
One year related customer service work experience.
Basic mathematical skills.
Computer skills.
Excellent interpersonal skills,
Ability to speak, read, and write English.
Knowledge of workplace safety procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.
**Employment is contingent upon successful completion of a background and drug test.**
Guest Service Agent-PRN
Front desk agent job in Atlanta, GA
]OB DESCRIPTION:
Reports To: Various Programs
Salary Band: On Call
The Guest Service Agent will provide program support services either in the morning, evening, overnight, or weekend depending on shift designated by supervisor. Provide welcoming, attentive customer service to our clients through utilization of knowledge and proficiency in all aspects of GSA duties Position is responsible for expanding their knowledge of services available for target population through continuing education (training) opportunities and willingness to learn new tasks. This position must maintain the security and confidentiality needed for this type of specialized program The Guest service agent must be available to intervene in conflict or crisis situations and is responsible for maintaining documentation, ensuring the smooth operation of programs during their assigned hours.
The Guest Service Agency will work with other staff and volunteers to create a supportive community, helping to meet the needs of each resident.
The individual must be able to prioritize multiple projects, work well under pressure and have experience supporting executives, managers and board members. Position requires a strong ethical commitment to the mission and purpose of Gateway Center.
PRINCIPAL ACCOUNTABILITIES:
> Promote exceptional customer service for our guests/clients during all stages of their visit
> Function as a team member at all times by communicating effectively and diplomatically, being approachable and willing to assist coworkers, maintaining a positive and proactive attitude, and promoting interdepartmental communication and cooperation
> Provide service tickets and/or directions on where and how to access services at GWC
> Manage phone system and property direct incoming calls
> Provide appropriate referrals to community services based on client request(s)
> Maintain shift log of activities.
> Assess and respond to resident crises or conflicts.
> Assess and manage emergencies according to Gateway Center's emergency protocol.
> Identify appropriate responses to emergency protocol triggers.
> Identify when external assistance is needed and contact appropriate party (i.e supervisor, law enforcement, medical assistance, etc).
> Monitor the safety and security of the facility and/or dorms.
> Participate in the ongoing development of shelter safety and emergency
> Work to increase level of cultural sensitivity, awaren65 and competency
> Ensure all case records are current by documenting ongoing contacts through case notes witin in 72 hours, trainings attended, referrals, and resources offered
> Maintain complete and current documentation on all clients in required databases
> Participate in staff development and ail required Agency meetings
> Other duties as assigned
QUALIFICATIONS:
> High school diploma with a minimum of two (2) years of experience or social services experience in a recovery environment will be considered.
> Strong organization skills and commitment to substance abuse and disease concept focused treatment models.
> Excellent written and vebal communication skills
> Proficient in Outlook and Microsoft Word and othe Software Packages
> Flexibility (may require some evenings and weekend work)
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be me by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employees regularly required to sit: use hands and to handle, or feel to operate a computer and other office productivity machinery, such as calculator, copy machine, and computer printer. The employee must be able to reach with hands and arms The employee must be able to talk, hear communicate, detect, converse with, discern, convey, express oneself, and exchange information. The employee is required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate
EQUAL OPPORTUNITY EMPLOYER:
Gateway Center is an Equal Opportunity Employee and does not discriminate on the basis of race color, creed, national origin, ancestry, religion, age, citizenship, sex marital or veteran status, disability or handicap, sexual on or any other basis prohibited by applicable law. Gateway Center also takes affirmative action to employ, and advance in employment, qualified woman, minorities and covered veterans. Gateway Center also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Am3-icars With Disabilities Act and applicable state laws.
Bin Stocking agent - Retirees Welcome
Front desk agent job in Cartersville, GA
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 1/2 a day / week Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
Auto-ApplyFront Office Agent
Front desk agent job in Atlanta, GA
Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
Proactive with the ability to handle various tasks and adjust to changing situations.
Veterans and military spouses are encouraged to apply.
What You'll Do:
Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
Obtain necessary credit and payment information from the guest.
Sell rooms in accordance with Front Desk sales strategies.
Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
Monitor, communicate, and respond to guest feedback to enhance service quality.
Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music.
Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
Perform additional duties as assigned.
Your Qualifications Includes:
Minimum of one (1) year guest service experience in hotel hospitality preferred.
Experience with previous Property Management System, preferred Opera System.
Ability to stand and walk for long periods of time required.
Ability to work weekends, evenings, holidays as necessary/required.
Auto-ApplyFront Desk Agent-Choice Branded Hotel
Front desk agent job in McDonough, GA
Job Description
Now Hiring: Hotel Front Desk Agent
The Comfort Suites McDonough, Georgia is searching for Front Desk Service Agents. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
Our Front Desk Agents will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to answer guest questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.