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Front desk agent jobs in Bartlett, TN

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  • Front Desk Guest Agent (Full -Time Position Only) - Springhill Suites Memphis Downtown

    Summit Management Corporation 4.5company rating

    Front desk agent job in Memphis, TN

    Job Description: As a Front Desk Guest Agent at Springhill Suites Memphis Downtown, you will be the face of our establishment, responsible for providing exceptional customer service to our guests. You will handle various tasks related to guest check-in and check-out, reservations, inquiries, and ensuring guest satisfaction throughout their stay. Your friendly demeanor, attention to detail, and ability to multitask will contribute to the overall success of our hotel. Qualifications:-High school diploma or equivalent; hospitality or customer service certification is a plus.-Previous experience in a similar role, preferably in the hospitality industry.-Excellent communication and interpersonal skills.-Strong organizational and multitasking abilities.-Proficiency in computer systems, including hotel management software and Microsoft Office suite.-Ability to work independently and as part of a team in a fast-paced environment.-Flexibility to work shifts, including evenings, weekends, and holidays.-Commitment to providing exceptional customer service and creating a positive guest experience. *Work Schedule: This position may require flexibility in scheduling, weekends, and holidays, to accommodate the hotel's operational needs* Key Responsibilities: Guest Check-In/Check-Out: Welcome guests upon arrival, process check-ins efficiently, and provide them with necessary information about their stay, including room details, amenities, and hotel policies. Process check-outs accurately, collect payments, and issue invoices or receipts as needed.Reservation Management: Receive and process reservations via phone, email, or online booking systems. Verify guest information, update reservation details, and assign rooms based on guest preferences and availability. Communicate effectively with housekeeping and maintenance staff to ensure rooms are ready for check-in.Customer Service: Assist guests with inquiries, requests, and complaints promptly and courteously. Provide information about hotel facilities, services, and local attractions. Address any issues or concerns raised by guests and escalate complex issues to the appropriate department or manager.Telephone and Email Correspondence: Answer incoming calls, take messages, and respond to emails in a timely manner. Provide accurate information and assist with reservations, inquiries, or special requests. Direct calls to the appropriate department or staff member as necessary.Cash Handling and Accounting: Handle cash, credit card transactions, and guest folios accurately and securely. Balance cash drawer at the beginning and end of each shift, reconcile payments, and prepare daily reports. Ensure compliance with hotel policies and procedures regarding cash handling and accounting.Guest Services Support: Assist guests with luggage, transportation arrangements, and other concierge services as needed. Provide guests with information about hotel amenities, such as fitness center, pool, and business center. Coordinate with other hotel staff to fulfill guest requests promptly.Safety and Security: Maintain a safe and secure environment for guests and staff. Monitor surveillance cameras, report any suspicious activity or safety hazards to the appropriate authorities, and follow emergency procedures in case of fire, medical emergencies, or other incidents.Administrative Tasks: Perform various administrative duties, including filing, photocopying, and data entry. Update guest records, maintain reservation logs, and prepare welcome packages or promotional materials for guests. Physical Requirements:Must be able to sit, stand, and walk for long periods of time. Light work - exerting up to 25 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Shift availability:MorningAfternoonEvening Benefits:Dental insurance Health insurance Vision insurance Life insurance 401(k) + Company MatchPaid time off EEOC Statement: Springhill Suites Memphis Downtown is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Springhill Suites Memphis Downtown fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent - Evening Shift 3 Pm - 11 Pm

    Towneplace Suites Memphis Southaven

    Front desk agent job in Southaven, MS

    Job Description Evening Shift 3 pm - 11 pm The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values. Evening Shift 3 pm - 11 pm Compensation: $14 hourly Responsibilities: Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions Handle guest check-ins, check-outs, and payment processing with accuracy. Take reservations over the telephone, through emails and in person, including groups Qualifications: Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Availability to work flexible schedules, including weekends and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong customer service skills with a guest-focused approach. Physical ability to stand, walk, and lift up to 25 pounds as needed. About Company Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
    $14 hourly 4d ago
  • Front Desk Agent

    Craft-Goodman Lodging

    Front desk agent job in Olive Branch, MS

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $25k-30k yearly est. 55d ago
  • Front Desk Supervisor

    Chenmed

    Front desk agent job in Memphis, TN

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience. **ESSENTIAL JOB** **DUTIES/RESPONSIBILITIES:** + Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed. **Engagement and Development:** + **I** nstills ChenMed values and behaviors + Builds culture and strong engagement + Promotes team member retention + Provides clear onboarding expectations + Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members **Operational Excellence:** + Consistently executes the core model and follows the Center Playbook procedures + Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization + Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members + Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients **Scheduling Optimization:** + Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled + Top 40 and risk score 70+ patients scheduled at least bi-weekly + IP/ER discharge follow-up scheduled immediately with daily follow-up + Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed + Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success. + As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff. + Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective + action plans when needed. + Serves as first point of contact and resolution for escalated patient issues/concerns/disputes. + Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner. + Reviews ENS notifications and ensure patients receive follow up from their Care Teams. + Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed. + Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline. + Troubleshoots Dashboard, phone, and computer issues. + Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained. **_Other responsibilities may include:_** + Fills in for Care Facilitator as needed for scheduled and unscheduled absences. + Cover various Front Desk tasks and duties in line with business needs + Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Strong business acumen and acuity + Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition + Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Ability and willingness to travel locally, regionally and nationwide up to 10% of the time + Spoken and written fluency in English **EDUCATION AND EXPERIENCE CRITERIA:** + High school diploma or GED equivalent required + Ability to lead and coach teams to drive positive outcomes and excellence + Some college coursework preferred + A minimum of 3 years' work experience in a medical facility required + BLS for Healthcare Providers certification desired **PAY RANGE:** $19.6 - $27.99 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $19.6-28 hourly 60d+ ago
  • General Clerk III

    UIC Government Services and The Bowhead Family of Companies

    Front desk agent job in Memphis, TN

    GENERAL CLERK III (ICE-TN-2025-23805): Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of their broad and diverse mission of providing a full range of legal counsel and services to all ICE offices and programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation as well as to the U.S. Attorney's Offices nationwide. The Chief Counsel's office handles confidential and high-level documentation. This position is full time, benefits eligible at an hourly rate of $18.34 plus $5.09 H&W (Health and Welfare) rate per local wage determination. The location is in Memphis, TN. **Responsibilities** The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research and drafting documents. General Clerk III follows detailed procedures in performing repetitive tasks in the same sequence. Other general clerical duties include: + Mail Management, including paper and electronic correspondence and packages + Receive, open date stamp, sort and distribute in-bound mail + Interfile correspondence in case files + Shelve/re-shelve files as appropriate + Utilize RAILS to locate files and for internal and external file transfers + Assist with Freedom of Information Act (FOIA) requests + Per local office procedures, route or file materials that concern legal or specialized matters (e.g., briefs, correspondence, exhibit packets) + Comply with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures + Enter/upload data into PLAnet (OPLA's electronic alien file repository), including but not limited to the recording of receipt of motions, notices of appeal, briefing schedules, court decisions **Qualifications** + High School Diploma or equivalent required. + Minimum of one (1) year experience in an administrative office environment required. + Extensive computer/PC knowledge required including; spreadsheet software, word processing software and knowledge of MS Office Suite. + Must be able to successfully pass a federal background investigation* and pre-employment drug screen. * Federal background investigation includes, but is not limited to, citizenship status, residency information, work experience, education, credit history, criminal record check, and fingerprints. Physical Demands: + Must be able to lift up to 35 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the DHS ICE T2 level. \#LI-JA1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. All candidates must apply online at ****************** and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (******************************************** The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2025-24165_ **Category** _Admin/Office Support_ **Location : Location** _US-TN-Memphis_ **SCA Hourly Rate** _USD $18.34/Hr._ **Clearance Level Must Be Able to Obtain** _DHS ICE T2_ **Minimum Clearance Required** _N/A_ **Travel Requirement** _Less than 10%_
    $18.3 hourly 32d ago
  • Receptionist

    Advertising Checking Bureau 3.8company rating

    Front desk agent job in Memphis, TN

    The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Duties/Responsibilities: Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location. Answers, screens, and directs phone calls to staff; takes messages. Receives mail, documents, packages, and courier deliveries and delivers or distributes items. Performs administrative and clerical support tasks. Performs other duties. Required Skills/Abilities: Excellent verbal communication skills. Excellent interpersonal and customer service skills. Basic understanding of administrative and clerical procedures and systems. Proficient with Microsoft Office Suite or related software. Education and Experience: High school diploma or equivalent required. Physical Requirements: Prolonged periods of sitting at a desk. Must be able to lift up to 15 pounds at times.
    $22k-28k yearly est. 60d+ ago
  • Front Desk Clerk- FT/flexible- Memphis Marriott East

    Huntremotely

    Front desk agent job in Memphis, TN

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $21k-27k yearly est. 3d ago
  • Night Auditor Desk Clerk

    First Carolina Management Inc. As Agent for

    Front desk agent job in Memphis, TN

    Serves at the front desk from 11:00 pm until 7:00 am and posts daily transactions on the computer. The night auditor is responsible for balancing the revenue and expense transactions which occur at the hotel each day in addition to the regular duties of a front desk clerk. The front desk clerk greets guests, assigns them to rooms and processes payments. Front desk clerk also processes guests checking out and works with housekeeping to ensure all rooms are cleaned on the proper schedule. **This is a brief summary of anticipated job duties. Upon interview a more detailed job description will be available.**
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Front Desk Closer

    Club4 Fitness

    Front desk agent job in Memphis, TN

    Job Details Memphis Winchester - Memphis, TN Part TimeDescription Reports to: General Manager/Assistant General Manager Payment Type: Hourly, non-exempt, Semi-Monthly Part-time -- LATE EVENING HOURS (3 PM to 11 PM Weekdays) As the first point of contact for our members, it is crucial that the Front Desk Closer is consistently punctual and dependable in opening the facility on time and ensuring that everything is running smoothly to close staffed hours in the CLUB. We are looking for someone who takes pride in their work, can be counted on to complete tasks accurately and efficiently, and is committed to maintaining a high standard of service for our members. Responsibilities: Closes the fitness center's staffed hours promptly at 11:00 pm Monday through Friday Ensures all cash deposits are closed and secured. Cleans the CLUB common areas, locker rooms, and equipment to the extent possible to keep the facility clean at closing Greets members in a friendly and professional manner. Ensures members and guests check in appropriately. Assists members with account issues and answer general questions. Counts inventory and reports any discrepancies to management. Performs additional tasks as needed. Physical Demands: Must be able to stand for extended periods of time. Must be able to lift and carry up to 50 lbs. Must be able to bend, stoop, and reach overhead. Must be able to handle cleaning chemicals and equipment. Must be able to work in noisy environment. Qualifications Qualifications: High school diploma or equivalent, some college preferred. Minimum of 1 year of experience in a customer service role, preferably in a fitness or hospitality environment Excellent communication and interpersonal skills Ability to multitask and prioritize effectively in a fast-paced environment. Ability to handle cash deposits and manage inventory. Strong attention to detail and organizational skills Excellent communication and interpersonal skills Ability to work independently and as part of a team. Must be punctual and reliable. Must be able to work Monday through Friday from 3:00 pm to 11:00 pm If you are a motivated and enthusiastic individual who is passionate about fitness and providing exceptional customer service, we encourage you to apply for this exciting opportunity as Front Desk Closer at The Club!
    $21k-27k yearly est. 60d ago
  • Front Desk Clerk- FT/flexible- Memphis Marriott East

    Remington Hotels 4.3company rating

    Front desk agent job in Memphis, TN

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $25k-29k yearly est. 3d ago
  • Customer Service/Receptionist

    Deer Park Isd 4.0company rating

    Front desk agent job in Memphis, TN

    About DPISD Deer Park ISD is known throughout the State of Texas for its quality instructional program, outstanding facilities and exemplary teaching and support staff. Team Deer Park---comprised of all employees, students, parents, taxpayers, community members and elected officials---prides itself on the District's award-winning Fine Arts and Career and Technical Education programs, its successful athletics program, and an instructional program that places children first. Job Description Our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do. Our mission statement: W.I.N. Willing & Engaged - Integrity - Never Give Up All together. Different. Our company is looking to hire someone to join our Customer Service Team! Customer Service Requirements: - Excellent phone etiquette - Excellent customer service skills - Professional, positive and persuasive demeanor - Excellent written and interpersonal communication skills - Proficient in Microsoft Office Suite - Ability to work as a team Benefits package inclusive of Medical, Dental, Vision and 401K eligibility. Additional Information All your information will be kept confidential according to EEO guidelines.
    $19k-24k yearly est. 18h ago
  • 2nd Shift - Shipping Desk Clerk

    8650 Commerce Drive LLC

    Front desk agent job in Southaven, MS

    Essential Duties and Responsibilities: Communicate with picking department, manifest, maintenance, IT and members of management to ensure effective processes at all times. Fix order discrepancies (labels, serial numbers, masks) and screen for special instructions on invoice tickets. Document picking errors and forward error report as instructed and research solutions to problems occurring with customer orders. Keep record of defective product barcodes and labels (incorrect quantity, unscanable labels, no label, etc.). Activate/Deactivate invoicing lanes as operationally needed and use PA to communicate information to the Parcel Department. Monitor ORDSTSWK and ensure cartons are shipped before cutoff. Search for missing boxes at the end of the night and correct all errors to complete the invoicing process. Ensure all orders are invoiced to meet cutoff and assist with Invoicer responsivities as needed. Assist with Invoicer placement and coordinate manpower according to workflow. Assist with backorders, order cancellations and carrier changes by sales people. Maintain "Tour Ready" clean and safe work area at all times. Perform additional duties as assigned. Regular attendance is an essential function of the Invoice Desk Clerk position. Coordinate all absences with Supervisor to ensure desk coverage. Requirements: The ability to understand basic English. The ability to lift up to 70 pounds is required along with being able to bend, stoop, stand, walk and twist as needed to perform the job.
    $19k-24k yearly est. 4d ago
  • Receptionist (Part Time)

    Animal Emergency Center 3.6company rating

    Front desk agent job in Memphis, TN

    At Animal Emergency Center, our team members all share the same passion for making and keeping animals healthy. Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care. We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you. Position Overview The Customer Service Representative / Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Key Responsibilities Provides excellent customer service in-person, over the phone, and during high-stress situations. Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments. Handles basic medical emergencies for pets and owners, ensuring safety and well-being. Assists with medication pickups, inquiries, and provides information about services and products. Inputs and manages data in practice management software, including billing and accounts. Assists with retail sales, weighing pets, processing faxes, and maintaining records. Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience Has 2 years of experience in a veterinary clinic Knowledge of clerical procedures and ability to organize files and records Excellent customer service skills, providing courteous and prompt assistance Accurate cash handling and cashiering abilities Strong multitasking skills with attention to detail Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds Schedule: Saturday, 8am-6pm Sunday, 8am-6pm every other weekend with the option of picking up a swing shift or PRN shifts on the off weekend At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Optometry Clinic Front Desk / Receptionist

    Elevate Eyecare

    Front desk agent job in Memphis, TN

    We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment. Responsibilities: Patient Scheduling, Registration and Service: Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic. Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism. Coordinate and manage the appointment schedule for optometrists and other clinic staff. Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information. Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit. Provide basic information to patients about clinic procedures, policies and services Ensure accurate and complete entry of patient data into the clinic's electronic records system. Maintain a high level of professionalism and confidentiality in handling patient information. Assist in patient product ordering and dispensing as needed Uphold the clinic's standards of customer service and ethical conduct. Administrative / Clinic Support: Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry. Collaborate with all staff members to maintain an organized and efficient clinic environment. Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care. Communicate effectively to relay important information and contribute to a positive team atmosphere. Qualifications: High school diploma or equivalent Strong customer service skills focused on communication, listening and supporting a team based environment Strong organizational abilities and attention to detail. Proficiency in using office equipment and computer systems. Willingness to embrace new technology and change Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients. Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people. This is achieved through our four core values: patient first, growth-oriented, respect, and fun. Experience local eyecare... elevated.
    $24k-30k yearly est. 55d ago
  • Host / Front Desk

    Daveandbusters

    Front desk agent job in Memphis, TN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $23k-29k yearly est. Auto-Apply 29d ago
  • Front Desk Staff

    Onpointe Care 3.5company rating

    Front desk agent job in Memphis, TN

    Job Description Join Our Team as Front Desk Staff at OnPointe Care! Are you someone who thrives in a welcoming and professional environment? Do you enjoy being the friendly face that greets everyone who walks through the door? At OnPointe Care, located in Memphis, TN, we're looking for a dedicated and personable individual to join our team as Front Desk Staff. If you're ready to make a difference in the way our clients experience care, we'd love to hear from you! What You'll Do: Key Responsibilities As the first point of contact for our clients, you'll play a vital role in ensuring their experience is seamless and positive. Your responsibilities will include: - Greeting clients and visitors with a warm, professional demeanor. - Answering phone calls, addressing inquiries, and directing calls to the appropriate team members. - Managing appointment scheduling and keeping records organized and up to date. - Assisting with general administrative tasks to keep the front office running smoothly. - Ensuring the reception area is clean, organized, and inviting. What We're Looking For: Skills & Qualifications To succeed in this role, you'll need: - At least 1 year of experience in a similar front desk or customer service position. - Excellent communication and interpersonal skills. - Strong organizational abilities and attention to detail. - Proficiency in basic office software (e.g., Microsoft Office Suite). - A friendly, professional attitude and a commitment to providing outstanding service. Why Join OnPointe Care? At OnPointe Care, we pride ourselves on creating a supportive and welcoming environment for both our clients and our team members. While we don't offer additional benefits for this position, we believe in fostering a culture of respect, collaboration, and growth. Your role as Front Desk Staff is crucial to the success of our organization, and we value the dedication and professionalism you bring to the team. Ready to Apply? If you're ready to take the next step in your career and join a company that values its people, we'd love to hear from you! Submit your application today to ************************************** and show us why you'd be a great fit for the Front Desk Staff position at OnPointe Care. We can't wait to meet you! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $20k-28k yearly est. Easy Apply 14d ago
  • Front Desk

    Nms Hotels

    Front desk agent job in Olive Branch, MS

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $25k-32k yearly est. 60d+ ago
  • Front Desk Receptionist (1 p.m. - 5 p.m.)

    Desoto Athletic Club

    Front desk agent job in Southaven, MS

    Replies within 24 hours DAC Fitness has a passion for providing a beautiful facility, great customer service, and an environment that focuses on what's most important, the PEOPLE! This is way more than a job! Each shift will consist of greeting members, facilitating membership sign-ups, giving air-high fives, smiling, laughing, answering phones, providing the best hospitality experience possible for our members, and building meaningful relationships. For maximum success, you should: Be able to Smile. Know how to use a computer. Be a multi-tasker, a self starter, and a social enthusiast. Have great communication skills. Be health and fitness minded. A team player. Essential Physical Requirements: Standing for prolonged periods of time. Light Cleaning. The ability to communicate well in person and on the phone. Light lifting (up to 30-50 lbs.) What Can We Do For You? We will turn you into a hospitality Superstar. A life skill for any career. We will teach you organizational and self management skills. Provide you a fun environment to work in. Benefits: Fun work environment. Free gym membership. Flexible hours Free Child Care for staff members during Child Care operating hours. Employee Discounts for DAC services and products. DAC Fitness is an Equal Opportunity Employer. Background checks are required for some positions. Compensation: $9.00 - $12.00 per hour Who Are We? We're proud to be the leading fitness provider in DeSoto County, evolving our programming and facilities to reflect the latest trends in the fitness industry. The DeSoto Athletic Club opened its doors in 1999, opening the first health club of its kind in DeSoto County. Today, we still operate under the same ownership but the club itself has gone through many evolutions since its opening date. Thank you for visiting our careers page. We would love to have you as a part of our team. Not only are we a team; we are family. Our Mission: Our mission is simple: to be the best part of our member's day, everyday. We understand that our mission statement could mean something different to each one of our members; from a genuine greeting upon entering the club, to delivering a world class experience during one of our Group Exercise classes, to something as simple as opening the club on time. We pride ourselves on delivering exceptional customer service and acknowledge that committing to an exercise regime is hard work. We believe that our job is to make it as pleasurable as possible and to be the best part of our member's day, everyday. Our Purpose: We exist for one reason, and that is to constantly challenge and lead our members to achieve the highest level of sustainable fitness they can reach. We have an obligation to our members to provide a safe environment and to help as many as we can reach their fitness goals and beyond.
    $9-12 hourly Auto-Apply 60d+ ago
  • Receptionist

    ABA Connect

    Front desk agent job in Olive Branch, MS

    Job Posting: Full-Time Receptionist Company: ABA Connect LLC Position Type: Full-Time ABA Connect LLC is seeking a friendly, organized, and professional Receptionist to join our team full-time. The receptionist will be the first point of contact for clients, families, and staff, playing a key role in creating a welcoming and efficient environment. Responsibilities: Greet clients, families, and visitors with professionalism and warmth. Answer and direct phone calls, emails, and inquiries. Manage scheduling, appointments, and office calendars. Assist with intake paperwork, client files, and general administrative support. Maintain a clean and organized front desk and lobby area. Support staff and management with day-to-day office needs. Qualifications: High school diploma or equivalent (associate degree preferred). Prior experience in customer service, reception, or office administration. Strong communication and interpersonal skills. Proficient with Microsoft Office (Word, Excel, Outlook) and general office technology. Ability to multitask, stay organized, and manage time effectively. Professional demeanor and a positive attitude. What We Offer: Full-time schedule (Monday-Friday). Competitive pay. Supportive and collaborative team environment. Opportunities for professional growth within the company.
    $20k-26k yearly est. 60d+ ago
  • Front Desk Guest Agent (Full -Time Position Only) - Springhill Suites Memphis Downtown

    Summit Management Corporation 4.5company rating

    Front desk agent job in Memphis, TN

    Job Description: As a Front Desk Guest Agent at Springhill Suites Memphis Downtown, you will be the face of our establishment, responsible for providing exceptional customer service to our guests. You will handle various tasks related to guest check-in and check-out, reservations, inquiries, and ensuring guest satisfaction throughout their stay. Your friendly demeanor, attention to detail, and ability to multitask will contribute to the overall success of our hotel. Qualifications:-High school diploma or equivalent; hospitality or customer service certification is a plus.-Previous experience in a similar role, preferably in the hospitality industry.-Excellent communication and interpersonal skills.-Strong organizational and multitasking abilities.-Proficiency in computer systems, including hotel management software and Microsoft Office suite.-Ability to work independently and as part of a team in a fast-paced environment.-Flexibility to work shifts, including evenings, weekends, and holidays.-Commitment to providing exceptional customer service and creating a positive guest experience. *Work Schedule: This position may require flexibility in scheduling, weekends, and holidays, to accommodate the hotel's operational needs* Key Responsibilities: Guest Check-In/Check-Out: Welcome guests upon arrival, process check-ins efficiently, and provide them with necessary information about their stay, including room details, amenities, and hotel policies. Process check-outs accurately, collect payments, and issue invoices or receipts as needed.Reservation Management: Receive and process reservations via phone, email, or online booking systems. Verify guest information, update reservation details, and assign rooms based on guest preferences and availability. Communicate effectively with housekeeping and maintenance staff to ensure rooms are ready for check-in.Customer Service: Assist guests with inquiries, requests, and complaints promptly and courteously. Provide information about hotel facilities, services, and local attractions. Address any issues or concerns raised by guests and escalate complex issues to the appropriate department or manager.Telephone and Email Correspondence: Answer incoming calls, take messages, and respond to emails in a timely manner. Provide accurate information and assist with reservations, inquiries, or special requests. Direct calls to the appropriate department or staff member as necessary.Cash Handling and Accounting: Handle cash, credit card transactions, and guest folios accurately and securely. Balance cash drawer at the beginning and end of each shift, reconcile payments, and prepare daily reports. Ensure compliance with hotel policies and procedures regarding cash handling and accounting.Guest Services Support: Assist guests with luggage, transportation arrangements, and other concierge services as needed. Provide guests with information about hotel amenities, such as fitness center, pool, and business center. Coordinate with other hotel staff to fulfill guest requests promptly.Safety and Security: Maintain a safe and secure environment for guests and staff. Monitor surveillance cameras, report any suspicious activity or safety hazards to the appropriate authorities, and follow emergency procedures in case of fire, medical emergencies, or other incidents.Administrative Tasks: Perform various administrative duties, including filing, photocopying, and data entry. Update guest records, maintain reservation logs, and prepare welcome packages or promotional materials for guests. Physical Requirements:Must be able to sit, stand, and walk for long periods of time. Light work - exerting up to 25 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Shift availability:MorningAfternoonEvening Benefits:Dental insurance Health insurance Vision insurance Life insurance 401(k) + Company MatchPaid time off EEOC Statement: Springhill Suites Memphis Downtown is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Springhill Suites Memphis Downtown fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $26k-31k yearly est. 24d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Bartlett, TN?

The average front desk agent in Bartlett, TN earns between $22,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Bartlett, TN

$26,000
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