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Front desk agent jobs in Baton Rouge, LA - 77 jobs

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  • Front Desk Agent- Part Time

    Casino and

    Front desk agent job in Baton Rouge, LA

    About Bally's Corporation Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The Front Desk Agent is under the direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner. Completes check in and check out for guests. Maintains guest confidentiality of all information. In addition to providing outstanding guest service to internal and external guests. Responsibilities: Build guest and team member positive relations. Participates in departmental and company meetings. Ensure consistent high-quality service to all our team members and guests. Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures. Assigns guest accommodations in accordance with procedures and SOPs. Answer phones within 3 rings while following the company phone script. Accurately take messages for guest and initiate actions as needed. Ensure proper ID and a form of payment is obtained during guest check in. Create and update guest reservations upon request based on hotel availability. Follows room availability and reports any issues to supervisor. Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets. Brings any problems to the attention of the manager or supervisor on duty. Must proactively prioritize needs and effectively manage resources. Immediately report any safety hazards, problems, or maintenance issues to the appropriate party. Performs related duties as assigned. Qualifications: High school diploma or equivalent required Experience with hotel operating systems preferred Previous experience with computers is preferred Hotel Experience preferred What's in it for you: Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages Paid Time Off Target Compensation Range: $15.00 per hour Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.
    $15 hourly 42d ago
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  • Front Desk Agent (PART TIME)

    Belle of Baton Rouge 3.9company rating

    Front desk agent job in Baton Rouge, LA

    Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks? We've got you covered! Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages Paid Time Off Front Desk Agent (PART TIME) The Front Desk Agent is under the direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner. Completes check in and check out for guests. Maintains guest confidentiality of all information. In addition to providing outstanding guest service to internal and external guests. ESSENTIAL FUNCTIONS Build guest and team member positive relations. Participates in departmental and company meetings. Ensure consistent high-quality service to all our team members and guests. Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures. Assigns guest accommodations in accordance with procedures and SOPs. Answer phones within 3 rings while following the company phone script. Accurately take messages for guest and initiate actions as needed. Ensure proper ID and a form of payment is obtained during guest check in. Create and update guest reservations upon request based on hotel availability. Follows room availability and reports any issues to supervisor. Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets. Brings any problems to the attention of the manager or supervisor on duty. Must proactively prioritize needs and effectively manage resources. Immediately report any safety hazards, problems, or maintenance issues to the appropriate party. Performs related duties as assigned. QUALIFICATIONS High school diploma or equivalent required Experience with hotel operating systems preferred Previous experience with computers is preferred Hotel Experience preferred The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
    $23k-29k yearly est. 60d+ ago
  • Front Desk Agent

    Tandem Hospitality Group

    Front desk agent job in Baton Rouge, LA

    The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname! JOB RESPONSIBILITIES: Consistently provide high level of customer service Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests Check in and out hotel guests in a confident, professional and friendly manner Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information Complete all items on appropriate checklist by end of shift Follow established key control policy Ensure proper credit policies are followed and verify credit limit report Submit all lost & found articles accompanied by a completed lost & found report Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services Knowledgeable of fire and emergency procedures Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty Monitor room availability throughout the day Review daily the selling status of the hotel using yield management system Performs all other duties as directed by immediate supervisor Contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction Performs other duties as assigned, requested or deemed necessary by management JOB QUALIFICATIONS: High school diploma or equivalent; and six months to one-year related experience and/or training Ability to read, analyze, and interpret procedure manuals Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service While performing the duties of this job, the employee is regularly required to stand, walk, and communicate The employee must occasionally lift and/or move up to 25 pounds.
    $23k-28k yearly est. 21d ago
  • Front Desk Agent - Part Time

    Athena Hospitality Group

    Front desk agent job in Baton Rouge, LA

    Part-time Description Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Requirements RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations. Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquiries about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment etc. Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenarios. Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Use proper two-way radio etiquette when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Be fully familiar with the brand frequency program, level, and awards. Be familiar with breakfast operation and standards and be prepared to assist when requested or needed. QUALIFICATIONS: High School diploma or equivalent required; College course work in related fields helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) Ability to participate in the creation of an enjoyable work environment Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
    $23k-28k yearly est. 7d ago
  • Front Desk Agent-Embassy Suites Baton Rouge, LA

    Blue Sky Hospitality Solutions 3.6company rating

    Front desk agent job in Baton Rouge, LA

    The Front Desk Supervisor is responsible for assisting the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. CANDIDATE PROFILE Experience: • High school diploma or equivalent required, and college degree preferred. • Minimum 2 years previous hotel Front Desk experience required, with supervisory experience preferred. • Hilton brand experience preferred. Hilton OnQ experience a plus. JOB ESSENTIALS • Supervise Front Desk operations during your assigned shift to a consistently high standard to ensure rewarding experiences for guests. • Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. • Assist staff with all of the front desk functions to include the PBX Operator role. • Conduct daily stand-up meetings, communicate effectively with all staff and provide any information necessary to provide guest service in accordance with Brand standards. • Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. • Manage workflow, room status and group activity and effectively communicate changes/updates with other departments to positively impact the guest experience. • Resolve discrepancies on the room status report with Housekeeping • Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines. • Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. • Assist management in training and motivating employees to increase team efficiency and overall productivity; serve as a role model for the Front office team and others. • Assist to maintain a safe work environment within the Front office operations. Report accidents, injuries, and unsafe work conditions in accordance to hotel procedures; complete safety training and certifications. • Maintain confidentiality of all guests and hotel information • Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner. • Provides for a safe work environment by following all safety and security procedures and rules. Ensure work area is clean and clear of debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively • Perform any other job related duties as assigned. Other • Ability to access and accurately input information using a moderately complex computer system • Able to handle cash and credit transactions. • General knowledge of local area attractions and transportation. • Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. • Monitor and maintain the front office systems and equipment to ensure their optimum performance. • Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. • Assist FOM/AFOM to ensure all Front Office Quality Standards are complied with and are consistently applied. • Ability to observe and detect signs of emergency situations. • Ability to establish and maintain effective working relationships with associates, customers and patrons. • Command of the English language both written and verbal. • Ability to multi-task, and prioritizes with excellent follow up skills and customer service. • Regular attendance in conformance with the standards is essential to the successful performance of this position. • Comply with attendance rules and be available to work on a regular basis. Able to work a flexible schedule, varied shifts, including Weekday, Evenings, weekends and holidays. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Physical Demands • Some lifting may be required. This position may require 75%+ or more of time on their feet. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. ***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.** I have read the above and understand and accept and agree to the job essentials / job requirements and other aspects that this position requires.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Wyndham Garden New Roads

    Front desk agent job in New Roads, LA

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation Rate: $13.50 to $15.00 Hourly Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $13.5-15 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Mehr Consultancy

    Front desk agent job in Zachary, LA

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $13.00 - $15.00 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $13-15 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Travelodge Livonia

    Front desk agent job in Livonia, LA

    Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge in Livonia, LA Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $23k-28k yearly est. Auto-Apply 58d ago
  • Part-Time Receptionist

    Hudson Automotive Group 4.1company rating

    Front desk agent job in Baton Rouge, LA

    All Star Toyota of Baton Rouge, part of Hudson Automotive Group, is on the lookout for a motivated and career-driven Part-Time Receptionist to join our growing team. Hudson Automotive is one of the largest and fastest-growing automotive dealer groups in the Southeast U.S., and we're passionate about delivering an exceptional customer experience. If you are an experienced Customer Service or Administrative professional looking for an opportunity to join a growing team, it's time to shift your career into gear with All Star Toyota of Baton Rouge! What do we offer? Collaborative work environment and customer centric culture Hudson Academy: Continuous Employee Professional Development Medical, Dental, Vision, and Life Insurance 401k Paid Time Off: All Full-time employees can accrue up to 10 PTO days per year. Employee discounts on vehicles, products & services Who are we looking for? Energetic team player who thrives in a collaborative environment. Self-Motivated individual who is career-minded. Qualifications: Previous Customer Service or administrative experience in a high-volume environment. Strong organizational and interpersonal skills (required). Strong communication skills (bi-lingual a plus). Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $23k-26k yearly est. 17d ago
  • Front Desk Attendant

    Celebration Station OpCo LLC 4.2company rating

    Front desk agent job in Baton Rouge, LA

    Job Description Front Desk Attendant Five Star Parks and Attractions • Handle money transactions while keeping the front desk area clean and organized • Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager • Assist guests with redeeming their tickets for prizes • Stock and keep redemption area organized • Maintain up to date knowledge of all current cash policies • Communicate daily with team members • Maintain a safety-focused, top customer service attitude at all times. Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program
    $21k-28k yearly est. 17d ago
  • Front Desk Patient Registration (WBR)

    RKM Care 3.6company rating

    Front desk agent job in Port Allen, LA

    Email your resume to ******************* Greet patients, check-in process, ensuring all required documentation is on file Set up patient portal access Answer phones Complete insurance verification; discuss coverage/out of pocket costs Collect and post payments Maintain and balance cash drawer Check patient balance; review any payment plans Process sliding fee discount applications Schedule patients follow up appointments Keep Provider schedules updated throughout the day Ensure no-shows visits are contacted to reschedule Perform other duties as assigned by management Qualifications/Skills: Ability to facilitate communication effectively with co-workers and patients Experience related to patient registration, billing, coding and claims reconciliation, preferred Experience with data entry, ten-key, and typing skills, preferred Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance), preferred Employment Type: Full Time, Monday through Friday Company Benefits: Health, dental, vision and voluntary supplemental policies, Up to 5% match in 403b retirement plan, paid vacation and sick time Starting Salary Range: $12.60 - $17.96 per hour; up to 3% annual increases
    $12.6-18 hourly Easy Apply 18d ago
  • Front Desk Agent

    Q Hotels Management 4.2company rating

    Front desk agent job in Donaldsonville, LA

    The Holiday Inn Express is hiring highly motivated and customer service driven Front Desk Agents. Candidates must be able to work both day and evening shifts. Day shift is 6am to 2pm and night shift is 2pm to 10pm. Must have hotel experience. The (Part Time) Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. As a Front Desk Agent your responsibilities will include (but not limited to): -Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned. -Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space -Able to work through customer service related issues -Any other duties or responsibilities which might be required by a manager Requirements: *Available on flexible shifts on Weekday, Weekends and Holidays. *Possessing strong written and verbal communication skills *Previous hotel front desk experience *Proficient with technology Additional InfoJob Industries Hotel & Hospitality Background check is required.
    $23k-28k yearly est. 5d ago
  • Front Desk Associate

    Club4 Fitness

    Front desk agent job in Baton Rouge, LA

    Reports to: General Manager Front Desk: The Front Desk Associate will be responsible for providing a spotless environment and superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. We are searching for evening weeknight and daytime weekend availability. Responsibilities of Front Desk Associate 1. Assist in maintaining the neatness and cleanliness of the Club. 2. Complete daily Club cleaning assignments. 3. Greet members, prospective members, and guests, providing exceptional customer service. 4. Handle all front desk related activities including: 5. Answer phones in a friendly manner and assist callers with a variety of questions. 6. Check members into the PEAK/ABC IGNITE purchasing system. 7. Assist with the new membership signing-up process. 8. Take prospective members on tours of the Club facility. 9. Update member account information, as needed. 10. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed. Qualifications Qualifications/Requirements 1. Customer service background preferred. 2. Basic computer proficiency. 3. A passion for fitness and health. 4. Upbeat and positive attitude! 5. Punctuality and reliability is an absolute must! 6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. 7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel. 8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language. 9. High School diploma/GED equivalent required. 10. CPR / AED certification preferred. Physical Demands 1. Continual standing and walking during shift. 2. Continual talking in person or on the phone during shift. 3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities. 4. Must be able to occasionally lift up to 50 lbs. 5. Regular exposure to certain chemicals related to cleaning products.
    $20k-27k yearly est. 17d ago
  • Supervisor- Front Desk

    Pah Management

    Front desk agent job in Baton Rouge, LA

    Job Description The Front Desk Supervisor is responsible for supervising the guest services team to ensure completion of essential duties necessary for an efficient Front Desk operation. Responsibilities will include but not be limited to: Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Attend daily and monthly rooms meetings. Participate in required M.O.D. program as scheduled. Work at front desk, concierge, and bell desk as appropriate. Maintain a professional working relationship and promote open lines of communication with managers, associates and other departments. Work closely with accounting on follow-up items, i.e., returned checks, rejected credit cards, associate discrepancies, etc. Ensure staff greet and welcome all guests approaching the Front Desk in accordance with PAH SOP's. Ensure implementation of all PAH policies and house rules. Understand hospitality terms. Assist in preparation of revenue and occupancy forecasting. Ensure correct and accurate cash handling at the front desk. Ensure that associates are, always, attentive, friendly, helpful and courteous to all guests, managers and other associates. Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores. Monitor all V.I.P.'s, special guests and requests. Review daily guest services work and activity reports generated by Night Audit. Be familiar with all Brand Rewards programs and offers. Basic Qualifications High school education, GED, or equivalent experience. Minimum 3 years of experience working in guest services is required with at least one of those in a supervisory role. Outstanding management, organization, communication and leadership skills. Highly organized and detail-oriented. Must be able to abide by the company appearance standards and compliance with the designated uniform. Must be able to work any shift, weekends, holidays, and special events, as needed. Must have employment eligibility in the U.S. Physical requirements: Basic office skills, experience with personal computer & Microsoft Office, general office equipment. Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls. Must be able to lift to 50 lbs. and work most shift in a standing position. Must have a valid driver's license from the applicable state.
    $23k-31k yearly est. Auto-Apply 51d ago
  • Attendance Clerk

    East Baton Rouge Parish School Board 4.0company rating

    Front desk agent job in Baton Rouge, LA

    CLERICAL/PROFESSIONAL SERVICES/School Clerk (High-Needs School) Additional Information: Show/Hide Job Title: Attendance Clerk Reports To: Immediate Supervisor Prepared By: The Division of Human Resources Summary: A Clerical Assistant/Clerk's primary role involves performance of complex and important clerical operations and exercises judgment based upon knowledge gained through experience. Essential Duties and Responsibilities: * Reads incoming mail and assembles files and other material to facilitate reply by a superior. * Composes and drafts correspondence, requiring knowledge of departmental operations and regulations, which may not be reviewed by a superior. * Maintains mailing lists and responsible for mailing circulars or releases periodically. * Acts as secretary to an official in cases where assignments call for the use of judgment in making decisions in accordance with established policies and procedures. * Maintains general office files, simple account records, and a variety of other office records. * Provides support during official meetings, data accounting reports, forms, payrolls, specifications and other material from rough drafts or instructions. * Ensures that procedures are followed and production maintained * Answers telephone or acts as office receptionist, route calls and visitors, gives routine information to the public not involving interpretation of laws, ordinances or departmental policies. * Maintains general office files, simple account records, and a variety of other office records. Other Duties: Other duties as assigned that are related to the functions of the position. Essential Functions/Qualifications/Requirements: Education and Experience: Must have a high school diploma or high school equivalency plus one year of clerical experience. Must be able to understand and interpret written and verbal instructions. Must keep accurate, up-to-date written records. Work Environment Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Conduct: The Employees are required to maintain a high standard of professional conduct. Breach of said professional conduct includes, but is not limited to, neglect of duty, dishonesty, engagement in acts that are contrary to East Baton Rouge Parish School System policy, unlawful activities, or any other conduct which is seriously prejudicial to the school system. Technological Abilities: To perform this job successfully, an individual must be proficient in general use of a computer, the use of Email as a form of communication, and other job-specific equipment, software, and/or applications. Note: New employees coming to EBRPSS/current employees new to a position, must use the Verifent website to verify qualifying years of experience (outside of EBRPSS) aligned to the . All new employees to the district/current employees new to a position will receive 0 years of experience aligned to the until the verification of previous experience aligned to the job description is received. Verifient Link Experience verifications must be received in the Office of Human Resources within the first 6 months of employment in order to be eligible for a retroactive payment. The East Baton Rouge Parish School System and all of its entities (including Career and Technical Education Programs) do not discriminate on the basis of age, race, religion, national origin, disability, or gender in its educational programs and activities (including employment and application for employment), and it is prohibited from discriminating on the basis of gender by Title IX (20 USC 168) and on the basis of disability by Section 504 (42 USC 794). The Title IX Coordinator is Andrew Davis, Director of Risk Management - **********************, **************. The Section 504 Coordinator is Danielle Staten-Ojo - **********************, **************.
    $25k-28k yearly est. Easy Apply 37d ago
  • Front Desk Receptionist (Baton Rouge)

    Dental Dreams 3.8company rating

    Front desk agent job in Baton Rouge, LA

    Job DescriptionThe Role: Healthy Smiles LLC in Baton Rouge, LA is hiring experienced Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We: Healthy Smiles LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance, and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Dentrix and/or Eaglesoft KOS Services Inc. / Healthy Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $24k-28k yearly est. 14d ago
  • Medical Front Desk/ Receptionist

    Louisiana ENT Specialists

    Front desk agent job in Thibodaux, LA

    Job Description Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice! As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls. In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High School graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. #IDlents
    $22k-29k yearly est. 18d ago
  • Front Desk Liaison

    Heavy Duty Diesel

    Front desk agent job in Albany, LA

    Job Title: Front Desk Liaison Position Type: Full-Time | Hourly Industry: Automotive / Diesel Repair We're looking for a dependable Front Desk Liaison to support our office operations. This role is strictly support-based - assisting the service writers, office staff, and management by keeping the front desk organized, professional, and running smoothly. This position is ideal for someone who's friendly, detail-oriented, and thrives in a fast-paced shop environment without the pressure of sales or decision-making. Key Responsibilities Greet customers professionally (in person & by phone) Answer and route incoming calls appropriately Assist service writers with basic administrative tasks Schedule appointments and relay messages accurately Maintain front office organization and cleanliness File paperwork, scan documents, and enter basic data Support daily office flow as needed (no sales responsibilities) What This Role Is NOT Not a service writer Not a sales or commission role No estimating or pricing responsibilities No management duties This is a support position only. Qualifications Strong communication and people skills Basic computer knowledge (email, scheduling, data entry) Professional appearance and attitude Reliable, punctual, and team-oriented Prior front desk or office support experience is a plus, but not required Pay & Schedule Hourly Pay: Competitive, based on experience Schedule: Monday-Friday (day shift) Benefits: Consistent hours, stable work environment, supportive team Why Join Us Low-stress, clearly defined role Supportive office and shop team Opportunity to gain experience in a growing operation Respectful, professional work environment Work schedule 10 hour shift Supplemental pay Safety bonus Tips Benefits Other Employee discount
    $19k-28k yearly est. 6d ago
  • Front Desk Agent

    Q Hotels Management 4.2company rating

    Front desk agent job in Donaldsonville, LA

    The Holiday Inn Express is hiring highly motivated and customer service driven Front Desk Agents. Candidates must be able to work both day and evening shifts. Day shift is 6am to 2pm and night shift is 2pm to 10pm. Must have hotel experience. The (Part Time) Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. As a Front Desk Agent your responsibilities will include (but not limited to): * Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned. * Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space * Able to work through customer service related issues * Any other duties or responsibilities which might be required by a manager Requirements: * Available on flexible shifts on Weekday, Weekends and Holidays. * Possessing strong written and verbal communication skills * Previous hotel front desk experience * Proficient with technology Additional Info Job Industries * Hotel & Hospitality Background check is required.
    $23k-28k yearly est. 20d ago
  • Front Desk Agent - Part Time

    Athena Hospitality Group

    Front desk agent job in Gonzales, LA

    Description: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Requirements: RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations. Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquiries about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment etc. Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenarios. Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Use proper two-way radio etiquette when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Be fully familiar with the brand frequency program, level, and awards. Be familiar with breakfast operation and standards and be prepared to assist when requested or needed. QUALIFICATIONS: High School diploma or equivalent required; College course work in related fields helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) Ability to participate in the creation of an enjoyable work environment Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
    $23k-28k yearly est. 7d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Baton Rouge, LA?

The average front desk agent in Baton Rouge, LA earns between $21,000 and $31,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Baton Rouge, LA

$25,000

What are the biggest employers of Front Desk Agents in Baton Rouge, LA?

The biggest employers of Front Desk Agents in Baton Rouge, LA are:
  1. Belle of Baton Rouge
  2. Blue Skies of Texas
  3. Athena Hospitality Group
  4. Casino and
  5. Tandem Hospitality Group
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