Post job

Front desk agent jobs in Baton Rouge, LA

- 72 jobs
All
Front Desk Agent
Front Desk Supervisor
Receptionist
Front Desk Associate
Front Desk Attendant
Front Desk Receptionist
Attendance Clerk
Front Desk Clerk
Front Desk Host
Front Office Assistant
Receptionist/Customer Service
  • Front Desk Agent (Full-Time) The Cook Hotel

    LSU Alumni Association 3.0company rating

    Front desk agent job in Baton Rouge, LA

    Full-time Description *** This is a full-time positions offering salary + benefits! Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm The Front Desk Agent - Full Time at The Cook Hotel will be responsible for managing the guests' experience by providing excellent customer service and assisting with training the Front Desk Agents to meet hospitality standards. Front Desk Agent will also be responsible for handling front desk employee issues and submitting guest complaints or issues to the appropriate hotel manager if needed. The Front Desk Agent must be friendly, outgoing, and possess excellent communication and problem-solving skills. Answers, assists, and directs all incoming telephone calls to appropriate parties in a timely, professional and courteous manner. Greets and welcomes guests and provides excellent customer service to all guests of the hotel. Checks in arriving guests, assigns rooms and keys and pays close attention to room availability. Checks out guests and provides feedback options. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Assists in solving billing discrepancies. Answers inquiries regarding hotel area and services. Provides suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. Serves as assistant group sales agent taking primary information for group sales blocks, sorting by market and directing to appropriate sales agents. Assists with booking group reservations by entering rooming lists and payment information. Cross-trains with Night Audit Manager to serve as relief for that position. Serves a combination of roles, including as back up to Front Office Manager and Inside Sales/Reservation Manager. Assists with LSU Alumni Association activities including football game day and LSUAA events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance Requirements A high school degree or equivalent is required. 1-2 years working in a hotel/resort, or an office environment within the hospitality, communications, or related University experience preferred. Requires a flexible schedule, including the ability to work evenings, weekends, and holidays. Knowledge, Skills, and Abilities Oral/written communication skills. Organization skills. Customer/Client Focus. Stress Management/Composure. Thoroughness. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; and reach with hands and arms. The employee is regularly required to stand for long periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Salary Description salary + benefits + paid time off
    $24k-29k yearly est. 10d ago
  • Front Desk Agent (PART TIME)

    Belle of Baton Rouge 3.9company rating

    Front desk agent job in Baton Rouge, LA

    Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks? We've got you covered! Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages Paid Time Off Front Desk Agent (PART TIME) The Front Desk Agent is under the direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner. Completes check in and check out for guests. Maintains guest confidentiality of all information. In addition to providing outstanding guest service to internal and external guests. ESSENTIAL FUNCTIONS Build guest and team member positive relations. Participates in departmental and company meetings. Ensure consistent high-quality service to all our team members and guests. Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures. Assigns guest accommodations in accordance with procedures and SOPs. Answer phones within 3 rings while following the company phone script. Accurately take messages for guest and initiate actions as needed. Ensure proper ID and a form of payment is obtained during guest check in. Create and update guest reservations upon request based on hotel availability. Follows room availability and reports any issues to supervisor. Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets. Brings any problems to the attention of the manager or supervisor on duty. Must proactively prioritize needs and effectively manage resources. Immediately report any safety hazards, problems, or maintenance issues to the appropriate party. Performs related duties as assigned. QUALIFICATIONS High school diploma or equivalent required Experience with hotel operating systems preferred Previous experience with computers is preferred Hotel Experience preferred The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
    $23k-29k yearly est. 60d+ ago
  • Front Desk Agent-Embassy Suites Baton Rouge, LA

    Blue Sky Hospitality Solutions 3.6company rating

    Front desk agent job in Baton Rouge, LA

    The Front Desk Supervisor is responsible for assisting the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. CANDIDATE PROFILE Experience: • High school diploma or equivalent required, and college degree preferred. • Minimum 2 years previous hotel Front Desk experience required, with supervisory experience preferred. • Hilton brand experience preferred. Hilton OnQ experience a plus. JOB ESSENTIALS • Supervise Front Desk operations during your assigned shift to a consistently high standard to ensure rewarding experiences for guests. • Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. • Assist staff with all of the front desk functions to include the PBX Operator role. • Conduct daily stand-up meetings, communicate effectively with all staff and provide any information necessary to provide guest service in accordance with Brand standards. • Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. • Manage workflow, room status and group activity and effectively communicate changes/updates with other departments to positively impact the guest experience. • Resolve discrepancies on the room status report with Housekeeping • Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines. • Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. • Assist management in training and motivating employees to increase team efficiency and overall productivity; serve as a role model for the Front office team and others. • Assist to maintain a safe work environment within the Front office operations. Report accidents, injuries, and unsafe work conditions in accordance to hotel procedures; complete safety training and certifications. • Maintain confidentiality of all guests and hotel information • Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner. • Provides for a safe work environment by following all safety and security procedures and rules. Ensure work area is clean and clear of debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively • Perform any other job related duties as assigned. Other • Ability to access and accurately input information using a moderately complex computer system • Able to handle cash and credit transactions. • General knowledge of local area attractions and transportation. • Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. • Monitor and maintain the front office systems and equipment to ensure their optimum performance. • Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. • Assist FOM/AFOM to ensure all Front Office Quality Standards are complied with and are consistently applied. • Ability to observe and detect signs of emergency situations. • Ability to establish and maintain effective working relationships with associates, customers and patrons. • Command of the English language both written and verbal. • Ability to multi-task, and prioritizes with excellent follow up skills and customer service. • Regular attendance in conformance with the standards is essential to the successful performance of this position. • Comply with attendance rules and be available to work on a regular basis. Able to work a flexible schedule, varied shifts, including Weekday, Evenings, weekends and holidays. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Physical Demands • Some lifting may be required. This position may require 75%+ or more of time on their feet. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. ***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.** I have read the above and understand and accept and agree to the job essentials / job requirements and other aspects that this position requires.
    $25k-30k yearly est. 60d+ ago
  • Front Desk Agent

    Wyndham Garden New Roads

    Front desk agent job in New Roads, LA

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation Rate: $13.50 to $15.00 Hourly Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $13.5-15 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Hospitality Management Corporation 4.0company rating

    Front desk agent job in Livonia, LA

    Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge in Livonia, LA Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $24k-29k yearly est. Auto-Apply 12d ago
  • Front Desk Agent

    Mehr Consultancy

    Front desk agent job in Zachary, LA

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $13.00 - $15.00 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $13-15 hourly Auto-Apply 60d+ ago
  • Front Desk Attendant

    Celebration Station OpCo LLC 4.2company rating

    Front desk agent job in Baton Rouge, LA

    Job Description Front Desk Attendant Five Star Parks and Attractions • Handle money transactions while keeping the front desk area clean and organized • Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager • Assist guests with redeeming their tickets for prizes • Stock and keep redemption area organized • Maintain up to date knowledge of all current cash policies • Communicate daily with team members • Maintain a safety-focused, top customer service attitude at all times. Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program
    $21k-28k yearly est. 2d ago
  • Front Desk

    Element Hotels

    Front desk agent job in Baton Rouge, LA

    In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out as well as promoting and providing outstanding recognition and benefits to all our rewards Members. This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast-paced environment.
    $19k-24k yearly est. 60d+ ago
  • Pickleballer - Front Desk - Greeter

    Court To Table

    Front desk agent job in Baton Rouge, LA

    ←Back to all jobs at Court To Table Pickleballer - Front Desk - Greeter 🏓 Now Hiring: Front Desk/Receptionist 📍 🕒 Full-Time / Part-Time 💵 Pay: $12-17/hour 🎯 About the Role: Do you enjoy being part of a fun and active environment? We're looking for an enthusiastic Pickleball Front Desk Associate to join our dynamic team! As a Pickleballer, you will oversee the daily pickleball court assignments and scheduling while assisting players with basic pickleball needs. 🏅 Responsibilities: Check-in guests/players Offer guidance and encouragement to players in a fun and safe environment Promote sportsmanship, inclusivity, and a love of the game Support court setup, equipment maintenance, and cleanliness Collaborate with staff on programming, marketing, and community outreach Manage daily inquiries regarding lessons, clinics, court assignments ✅ Qualifications: Organized, Tech-savvy, assertive, intelligent, and self-motivated Outgoing personality with excellent communication skills Reliable, punctual, and a positive team player 💡 Perks: Flexible schedule and paid training Access to courts and facilities Discounts on pro shop gear, merchandise, and food Opportunities to grow with our expanding pickleball sports program Please visit our careers page to see more job opportunities.
    $12-17 hourly 60d+ ago
  • Front Desk Agent

    Q Hotels Management 4.2company rating

    Front desk agent job in Donaldsonville, LA

    The Holiday Inn Express is hiring highly motivated and customer service driven Front Desk Agents. Candidates must be able to work both day and evening shifts. Day shift is 6am to 2pm and night shift is 2pm to 10pm. Must have hotel experience. The (Part Time) Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. As a Front Desk Agent your responsibilities will include (but not limited to): -Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned. -Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space -Able to work through customer service related issues -Any other duties or responsibilities which might be required by a manager Requirements: *Available on flexible shifts on Weekday, Weekends and Holidays. *Possessing strong written and verbal communication skills *Previous hotel front desk experience *Proficient with technology Additional Info Job Industries Hotel & Hospitality Background check is required.
    $23k-28k yearly est. 57d ago
  • Front Desk Associate

    Club4 Fitness

    Front desk agent job in Baton Rouge, LA

    Job Details Baton Rouge Jones Creek - Baton Rouge, LA Part TimeDescription Reports to: General Manager Front Desk: The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate 1. Greet members, prospective members, and guests, providing exceptional customer service. 2. Handle all front desk related activities including: 3. Answer phones in a friendly manner and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE purchasing system. 5. Assist with the new membership signing-up process. 6. Take prospective members on tours of the Club facility. 7. Update member account information, as needed. 8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed. 9. Assist in maintaining the neatness and cleanliness of the Club. 10. Complete daily Club cleaning assignments. Qualifications Qualifications/Requirements 1. Customer service background preferred. 2. Basic computer proficiency. 3. A passion for fitness and health. 4. Upbeat and positive attitude! 5. Punctuality and reliability is an absolute must! 6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. 7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel. 8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language. 9. High School diploma/GED equivalent required. 10. CPR / AED certification preferred. 11. Must be 18 years of age or older. Physical Demands 1. Continual standing and walking during shift. 2. Continual talking in person or on the phone during shift. 3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities. 4. Must be able to occasionally lift up to 50 lbs. 5. Regular exposure to certain chemicals related to cleaning products.
    $20k-27k yearly est. 60d+ ago
  • Supervisor- Front Desk

    Pah Management

    Front desk agent job in Baton Rouge, LA

    The Front Desk Supervisor is responsible for supervising the guest services team to ensure completion of essential duties necessary for an efficient Front Desk operation. Responsibilities will include but not be limited to: Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Attend daily and monthly rooms meetings. Participate in required M.O.D. program as scheduled. Work at front desk, concierge, and bell desk as appropriate. Maintain a professional working relationship and promote open lines of communication with managers, associates and other departments. Work closely with accounting on follow-up items, i.e., returned checks, rejected credit cards, associate discrepancies, etc. Ensure staff greet and welcome all guests approaching the Front Desk in accordance with PAH SOP's. Ensure implementation of all PAH policies and house rules. Understand hospitality terms. Assist in preparation of revenue and occupancy forecasting. Ensure correct and accurate cash handling at the front desk. Ensure that associates are, always, attentive, friendly, helpful and courteous to all guests, managers and other associates. Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores. Monitor all V.I.P.'s, special guests and requests. Review daily guest services work and activity reports generated by Night Audit. Be familiar with all Brand Rewards programs and offers. Basic Qualifications High school education, GED, or equivalent experience. Minimum 3 years of experience working in guest services is required with at least one of those in a supervisory role. Outstanding management, organization, communication and leadership skills. Highly organized and detail-oriented. Must be able to abide by the company appearance standards and compliance with the designated uniform. Must be able to work any shift, weekends, holidays, and special events, as needed. Must have employment eligibility in the U.S. Physical requirements: Basic office skills, experience with personal computer & Microsoft Office, general office equipment. Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls. Must be able to lift to 50 lbs. and work most shift in a standing position. Must have a valid driver's license from the applicable state.
    $23k-31k yearly est. Auto-Apply 32d ago
  • Receptionist/Customer Service

    Colby McCurdy Agency

    Front desk agent job in Ponchatoula, LA

    Job Description Join the Colby McCurdy Agency, a vibrant and community-focused company located in the heart of Ponchatoula, Louisiana. We are in search of a Receptionist/Customer Service Representative who embodies a positive and inviting demeanor. As the first point of contact for our clients, you will play a crucial role in shaping their experience with us. Your day-to-day interactions will reflect the warm and welcoming atmosphere we pride ourselves on. This is an excellent opportunity for those passionate about customer service and looking to contribute to a supportive and community-oriented environment. If you are enthusiastic about creating positive customer experiences and want to be part of a team that values each individual, we encourage you to apply to the Colby McCurdy Agency. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Mon-Fri Schedule Retirement Plan Responsibilities Customer Interaction: Greet and assist customers in a friendly and professional manner, addressing their inquiries and providing the necessary information. Phone Management: Answer incoming phone calls promptly and direct them to the appropriate departments or personnel. Appointments: Schedule and manage appointments efficiently, ensuring smooth coordination and follow-up. Documentation: Maintain accurate and organized records of customer interactions and service transactions. Support Services: Provide general administrative support to various departments within the agency, as required. Continuous Improvement: Stay informed about the agencys services and policies to offer the best possible assistance to customers. Problem Solving: Identify and resolve customer issues swiftly and effectively to ensure maximum satisfaction. Requirements Customer Service Experience: Previous experience in a customer-facing role is highly desirable. Communication Skills: Strong verbal and written communication skills are essential. Tech Skills: Familiarity with office software and phone systems. Problem-Solving: Ability to handle customer inquiries and resolve issues efficiently. Interpersonal Skills: Friendly, approachable demeanor and excellent interpersonal skills. Organized: Strong organizational skills and attention to detail. Local: Must be available to work on-site in Ponchatoula, Louisiana.
    $23k-30k yearly est. 15d ago
  • Front Desk Receptionist Bilingual Preferred

    Ortho Sport

    Front desk agent job in Baton Rouge, LA

    Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you! Job Title: Patient Care Coordinator Essential Duties and Responsibilities: * Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries * Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion * Maintain patient accounts by obtaining, recording, and updating demographic and financial information * Schedule patient appointments at the end of the visit * Maintain open communication with pre-cert team regarding orders for daily patients * Tracking and follow-up with patient cancellations and no shows * Performing daily audit of tasks assigned * Checking patients in by EMR and verifying demographics and insurance information * Following up on outpatient referrals and surgical referrals * Provides the patient with printout of appointments * Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HIPPA and OSHA compliance; promote a safe work environment at all times * Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case * Caring demeanor toward patients and co-workers * Clinical knowledge and familiarity with medical terminology * Working knowledge of computers, fax, copiers and other technology * Strong knowledge and understanding of electronic medical records software * Prior medical receptionist experience, preferably in an orthopedic setting is a plus * Strong administrative skills, with attention to detail in accuracy * Bilingual (English/Spanish) is a plus Education/Experience: * High School Diploma or GED required * Associate or higher degree preferred * 1 year medical front desk experience * Customer service background Our Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 20 pounds at times. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
    $22k-29k yearly est. 60d+ ago
  • Attendance Clerk

    East Baton Rouge Parish School Board 4.0company rating

    Front desk agent job in Baton Rouge, LA

    CLERICAL/PROFESSIONAL SERVICES/School Clerk (High-Needs School) Additional Information: Show/Hide Job Title: Attendance Clerk Reports To: Immediate Supervisor Prepared By: The Division of Human Resources Summary: A Clerical Assistant/Clerk's primary role involves performance of complex and important clerical operations and exercises judgment based upon knowledge gained through experience. Essential Duties and Responsibilities: * Reads incoming mail and assembles files and other material to facilitate reply by a superior. * Composes and drafts correspondence, requiring knowledge of departmental operations and regulations, which may not be reviewed by a superior. * Maintains mailing lists and responsible for mailing circulars or releases periodically. * Acts as secretary to an official in cases where assignments call for the use of judgment in making decisions in accordance with established policies and procedures. * Maintains general office files, simple account records, and a variety of other office records. * Provides support during official meetings, data accounting reports, forms, payrolls, specifications and other material from rough drafts or instructions. * Ensures that procedures are followed and production maintained * Answers telephone or acts as office receptionist, route calls and visitors, gives routine information to the public not involving interpretation of laws, ordinances or departmental policies. * Maintains general office files, simple account records, and a variety of other office records. Other Duties: Other duties as assigned that are related to the functions of the position. Essential Functions/Qualifications/Requirements: Education and Experience: Must have a high school diploma or high school equivalency plus one year of clerical experience. Must be able to understand and interpret written and verbal instructions. Must keep accurate, up-to-date written records. Work Environment Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Conduct: The Employees are required to maintain a high standard of professional conduct. Breach of said professional conduct includes, but is not limited to, neglect of duty, dishonesty, engagement in acts that are contrary to East Baton Rouge Parish School System policy, unlawful activities, or any other conduct which is seriously prejudicial to the school system. Technological Abilities: To perform this job successfully, an individual must be proficient in general use of a computer, the use of Email as a form of communication, and other job-specific equipment, software, and/or applications. Note: New employees coming to EBRPSS/current employees new to a position, must use the Verifent website to verify qualifying years of experience (outside of EBRPSS) aligned to the . All new employees to the district/current employees new to a position will receive 0 years of experience aligned to the until the verification of previous experience aligned to the job description is received. Verifient Link Experience verifications must be received in the Office of Human Resources within the first 6 months of employment in order to be eligible for a retroactive payment. The East Baton Rouge Parish School System and all of its entities (including Career and Technical Education Programs) do not discriminate on the basis of age, race, religion, national origin, disability, or gender in its educational programs and activities (including employment and application for employment), and it is prohibited from discriminating on the basis of gender by Title IX (20 USC 168) and on the basis of disability by Section 504 (42 USC 794). The Title IX Coordinator is Andrew Davis, Director of Risk Management - **********************, **************. The Section 504 Coordinator is Danielle Staten-Ojo - **********************, **************.
    $25k-28k yearly est. Easy Apply 10d ago
  • Medical Front Desk

    Louisiana ENT Specialists

    Front desk agent job in Baton Rouge, LA

    Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice! As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls. In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High School graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. #IDlents
    $22k-28k yearly est. 60d+ ago
  • Receptionist

    Ross Downing

    Front desk agent job in Hammond, LA

    Ross Downing - Receptionist Job Description: Ross Downing is seeking an energetic individual to fulfill our operator/cashier position. This role will begin the customer's experience and set the tone of our dealership. It starts with an upbeat personality welcoming people into the Ross Downing Auto Group in person or on the phone. Available shifts: 8:00 a.m. - 5:00 Monday thru Fri and rotating Saturdays 9a.m. - 5:00 p.m. 8:30 a.m. - 5:30 Monday thru Fri and rotating Saturdays 9a.m. - 5:00 p.m. Responsibilities: Provide a positive customer experience with fair, friendly, and courteous service. Answer main phone line and direct calls to the correct departments. Comfortably page employees over the loudspeaker. Filing and Document Scanning May Collect payments by accepting cash, check, or charge payments from customers and makes change for cash customers in our service or parts departments. May Balance a cash drawer by counting cash at beginning and end of work shift. Maintain a safe and clean working environment by complying with procedures, rules, and regulations. Contribute to team effort by accomplishing related results as needed. Register license plates for just-purchased vehicles and neatly write temporary plates. Log and track inbound calls Maintain Call log data and performance to General Motors Standards Preferred Qualifications: Computer skills. (Office 365, Excel, Teams, Word) Basic math skills. Ability to dress professional. Ability to maintain professionalism through phone contact. Customer Service background. Strong communication skills. Can readily adjust schedule, tasks, and priorities when necessary to meet business needs. Must be able to pass a background check.
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • DEALERSHIP RECEPTIONIST AND CASHIER

    Ralph Sellers Chrysler Dodge Jeep Ram

    Front desk agent job in Gonzales, LA

    Come join us at Ralph Sellers Automotive Group! Ralph Sellers Automotive Group is seeking a Full-Time Receptionist/Cashier to join our successful team. The Automotive Receptionist/Cashier is the first point of contact for customers and plays a key role in delivering excellent customer service. This Receptionist position requires greeting and directing customers, answering and directing phone calls on a multi-line phone system, The Cashier responsibilities include handling payments, answering calls and providing general administrative support. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.This is a great opportunity to join our growing team! Competitive compensation is commensurate with experience. Must have evenings and Saturday availability. Entry level, will TRAIN, We PROMOTE from within. Job responsibilities include: Present a welcoming environment by keeping a clean and organized receptionist/cashier area Greet showroom visitors and refer them to the appropriate person Answer/transfer incoming phone calls in a professional manner to appropriate person/department Responsible for handling and balancing cash drawer daily Process cash, check and credit card receipts for sales, parts and service departments Filing and scanning Communicate with callers and visitors in a professional, friendly, and efficient manner Maintain office supply inventories by checking and placing orders Other administrative tasks as assigned by management Qualifications: Prior receptionist or cashier experience preferred (automotive experience a plus) Excellent communication and interpersonal skills Basic computer proficiency and ability to learn dealership software Strong attention to detail and organization Ability to handle a fast-paced environment with professionalism Team-oriented with a positive and professional attitude Must have evenings and Saturday availability What We Offer: Competitive pay based on experience Training from experienced employees with various expertise in the auto industry Full benefits package medical, dental, vision, 401(k) Paid time off and holidays Opportunity to grow within the Ralph Sellers Auto Group Additionally, the successful candidate will possess a strong work ethic and the ability to work in a fast-paced environment. Compensation is commensurate with experience. We offer health, dental, vision, and other supplemental benefit packages, as well as a 401k plan with employer match. Applicants must be willing to undergo a background check and drug screen in accordance with local laws and regulations. Apply below or in person at 14215 Airline Hwy Gonzales, LA 70737.
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent (Full-Time) The Cook Hotel

    LSU Alumni Association 3.0company rating

    Front desk agent job in Baton Rouge, LA

    Job DescriptionDescription: *** This is a full-time positions offering salary + benefits! Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm The Front Desk Agent - Full Time at The Cook Hotel will be responsible for managing the guests' experience by providing excellent customer service and assisting with training the Front Desk Agents to meet hospitality standards. Front Desk Agent will also be responsible for handling front desk employee issues and submitting guest complaints or issues to the appropriate hotel manager if needed. The Front Desk Agent must be friendly, outgoing, and possess excellent communication and problem-solving skills. Answers, assists, and directs all incoming telephone calls to appropriate parties in a timely, professional and courteous manner. Greets and welcomes guests and provides excellent customer service to all guests of the hotel. Checks in arriving guests, assigns rooms and keys and pays close attention to room availability. Checks out guests and provides feedback options. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Assists in solving billing discrepancies. Answers inquiries regarding hotel area and services. Provides suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. Serves as assistant group sales agent taking primary information for group sales blocks, sorting by market and directing to appropriate sales agents. Assists with booking group reservations by entering rooming lists and payment information. Cross-trains with Night Audit Manager to serve as relief for that position. Serves a combination of roles, including as back up to Front Office Manager and Inside Sales/Reservation Manager. Assists with LSU Alumni Association activities including football game day and LSUAA events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance Requirements: A high school degree or equivalent is required. 1-2 years working in a hotel/resort, or an office environment within the hospitality, communications, or related University experience preferred. Requires a flexible schedule, including the ability to work evenings, weekends, and holidays. Knowledge, Skills, and Abilities Oral/written communication skills. Organization skills. Customer/Client Focus. Stress Management/Composure. Thoroughness. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; and reach with hands and arms. The employee is regularly required to stand for long periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
    $24k-29k yearly est. 8d ago
  • Front Desk Associate

    Club4 Fitness

    Front desk agent job in Baton Rouge, LA

    Job Details Baton Rouge Florida Blvd - Baton Rouge, LA Part Time High SchoolDescription Reports to: General Manager Front Desk: The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate 1. Greet members, prospective members, and guests, providing exceptional customer service. 2. Handle all front desk related activities including: 3. Answer phones in a friendly manner and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE purchasing system. 5. Assist with the new membership signing-up process. 6. Take prospective members on tours of the Club facility. 7. Update member account information, as needed. 8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed. 9. Assist in maintaining the neatness and cleanliness of the Club. 10. Complete daily Club cleaning assignments. Qualifications Qualifications/Requirements 1. Customer service background preferred. 2. Basic computer proficiency. 3. A passion for fitness and health. 4. Upbeat and positive attitude! 5. Punctuality and reliability is an absolute must! 6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. 7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel. 8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language. 9. High School diploma/GED equivalent required. 10. CPR / AED certification preferred. 11. Must be 18 years of age or older. Physical Demands 1. Continual standing and walking during shift. 2. Continual talking in person or on the phone during shift. 3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities. 4. Must be able to occasionally lift up to 50 lbs. 5. Regular exposure to certain chemicals related to cleaning products.
    $20k-27k yearly est. 60d+ ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Baton Rouge, LA?

The average front desk agent in Baton Rouge, LA earns between $21,000 and $31,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Baton Rouge, LA

$25,000

What are the biggest employers of Front Desk Agents in Baton Rouge, LA?

The biggest employers of Front Desk Agents in Baton Rouge, LA are:
  1. Blue Skies of Texas
  2. LSU Alumni Association
  3. Belle of Baton Rouge
Job type you want
Full Time
Part Time
Internship
Temporary