Front Desk Agent | FT
Front desk agent job in Kalamazoo, MI
Overview A Look Into Working in the Front Office
As a vital member of the Front Office team, you will be the face of the guest experience-delivering exceptional service, resolving issues with professionalism, and creating memorable stays. This dynamic role requires flexibility, strong communication skills, and a commitment to operational excellence. You'll also contribute to sales, support team goals, and serve as an ambassador for Radisson and GHG standards.
Pay rate is based on experience, with performance-based raises and monthly bonus incentives
What's in it for You
Medical/Dental/Vision (Full-Time option)
401K with 100% match up to 3% (Full-Time option)
Parental Leave Program (Full-Time Option)
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
Shift meal provided per day
10% Discount on GHG outlets
Discounted hotel rates at Choice Hotels Worldwide
Responsibilities What You'll Be Doing
Build meaningful, positive relationships with guests to enhance satisfaction and loyalty
Personalize every interaction by anticipating guest needs and going above and beyond
Respond to concerns and complaints with empathy, professionalism, and policy awareness
Promote local attractions and hotel amenities to enrich each guest's stay
Execute daily shift responsibilities according to SOPs
Maintain accurate billing processes; identify and resolve discrepancies confidently
Stay current with procedural updates and demonstrate strong problem-solving skills
Adapt quickly between roles and tasks to support team coverage
Answer guest inquiries by phone, email, and in person with clarity and warmth
Cross-sell hotel services and create memorable, personalized experiences
Collaborate with team members to foster a positive, energetic work environment
Identify upsell opportunities and close sales in real-time
Contribute ideas to improve team efficiency and guest satisfaction
Understand on-property events and leverage them to enhance the guest experience
Perform other duties as assigned, requested or deemed necessary by management
Ambassador for Radisson and GHG standards
Qualifications What You Need for this Position
Able to work weekends and Holidays; schedule based off of hotel needs
Passionate and motivated about people and the industry
Driven by purpose, mission, values, and has sense of integrity
Able to work closely with staff through strong communication and verbal skills
Positivity and flexibility in an ever changing environment
Able to be coached
Organized, able to multitask and balance many projects at once
Able to problem solve on the spot and make prompt but thoughtful decisions
Posses efficient typing skills
Able to stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Able to lift up to 40 pounds from time to time
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks
Experience with Opera or a Rooms Management system is a plus, but not required
Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience
You will grow your skills and experience in an environment that encourages growth and development
Auto-ApplyFront Desk Agent at onemissionsociety.org
Front desk agent job in Freeport, MI
Job Description
Onemissionsociety.Org in Greenwood, IN is looking for one front desk agent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
Front Desk Agent
Front desk agent job in Wayland, MI
The Front Desk Agent plays a pivotal role in ensuring a high level of guest satisfaction and maintaining the prestigious standards of our AAA Four Diamond Hotel Casino Resort. This position is critical in shaping the guest experience, requiring a blend of professional appearance, excellent communication skills, operational efficiency, and a warm, welcoming demeanor.
About Us:
At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:
Love: Love your brothers and sisters and share with them.
Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.
Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.
Bravery: To do what is right, even in the most difficult of times.
Honesty: Be honest in every action and provide good feelings in your heart.
Wisdom: We cherish knowledge; wisdom is used for the good of the people.
Humility: Know that you are equal to everyone else, no better, no less.
In this Role:
Serve as the first point of contact for guests.
Responsibilities include greeting guests upon arrival, providing a swift and efficient check-in and check-out process, and handling guest inquiries with high professionalism.
Manage room bookings and reservations on day of, including non-reserved walk-ins, using hotel booking and reservation software, ensuring accuracy in guest details and any special requests.
Address and resolve guest complaints and issues promptly. Escalate complex issues to management as necessary, ensuring guest satisfaction while adhering to company policies.
Serve as a liaison between guests and other hotel departments such as housekeeping, maintenance, and restaurant services to fulfill guest requests and requirements.
Handle billing and payment processes, including adjustments and room charges, ensuring all transactions are accurate and secure.
Provide guests with information regarding hotel services, facilities, and local attractions.
Assist guests in planning dining, entertainment, or other activities within the resort.
Maintain accurate records on the pass-down log of guest interactions, transactions, reservations, and all key incidents regarding guest services.
All other duties as assigned.
Essential Qualifications:
Must be 18+ years of age.
High school diploma or GED equivalent required. Some college or a college degree in hotel and restaurant management or related field is preferred.
Experience with hotel management software and basic front desk operations preferred.
Must have strong interpersonal and communication skills with a focus on guest service.
Demonstrate exceptional guest service skills, with a focus on creating memorable experiences for guests.
Keen attention to detail in all administrative and transactional tasks performed on keyboard and desktop computers.
Ability to quickly assess and resolve conflicts and discrepancies.
Capable of managing multiple tasks in a fast-paced environment.
Must hold or be able to obtain Gun Lake Tribal Gaming Commission license.
Maintains a professional appearance and demeanor that reflects the hotel's AAA Four Diamond service standards.
Availability and willingness to work extended hours including nights, weekends, and holidays as business requires.
Physical Requirements:
Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
Ability to read, write, and input data into the computer.
Must have the manual dexterity to operate job-related equipment.
Must have the ability to access all properties and areas.
Ability to sit and work on a computer station for a long period of time.
Must be capable of lifting 50 lbs with or without assistance.
Work Conditions:
Work is typically in an office environment, front desk, or back of front desk area. Work areas may be warm, cold, or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp.
Disclaimer and Conditions of Employment:
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.
Indian Preference:
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.
Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
Auto-ApplyFront Desk Receptionist
Front desk agent job in Battle Creek, MI
Job Description
We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point of contact with whom customers interact. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner.
Compensation:
$14 - $17 plus tips
Responsibilities:
Receptionist Duties by Category:
Operations
Follow all company policies and procedures.
Handle customer complaints with professionalism and calmness.
Adhere to loss prevention and security policies and practices.
Assist with online orders and curbside operations, if applicable.
Report any perceived inventory loss to direct managers.
Support the execution of all opening and closing checklists.
Verify visitor IDs and ensure they sign in on the sign-in sheet.
Answer phone calls professionally and escalate calls as needed.
Notify staff of guest arrivals and manage guest flow onto the sales floor to ensure a
positive, timely experience.
Update menus and signage with informative and visually appealing content.
Compliance
Operate within state and CRA regulations and guidelines.
Accurately verify customer identification following company SOPs.
Sales
Stay updated on store goals, KPIs, and individual performance metrics.
Align with upper management to support the success of promotions, loyalty programs,
and app downloads.
Help maintain visual standards as directed by the company.
Utilize the budtender playbook as a standard for effective sales execution.
Maintain a thorough understanding of the product range, including strains, edibles,
concentrates, and accessories.
Educate customers on product benefits, proper usage, and potential effects to assist in
informed decision-making.
Handle customer inquiries, concerns, and complaints with empathy and professionalism.
Conduct sales transactions accurately, including cash handling.
Encourage satisfied customers to leave reviews on public platforms to enhance the
company's reputation and attract new customers.
Inventory
Stay informed on regulatory updates.
Ensure only compliant, non-expired products are sold to maintain quality and safety.
Keep inventory in designated areas to minimize loss and maintain accurate stock levels.
Staff
Contribute to a positive environment that encourages teamwork and engagement.
Report all employee issues to the General Manager.
Participate in creating a respectful, warm, and friendly work atmosphere that aligns with
company brand values.
Minimize interpersonal conflicts to foster a positive work environment and boost morale.
Accounting
Request change for the register in advance to prevent shortages.
Submit tips to leadership according to company policy.
Report any cash discrepancies to leadership.
Accurately record all time punches using the company's clock-in application.
Additional Expectations
Assist with setting up company events at the store level.
Complete tasks assigned by management as needed.
Cross-train and support inventory and budtender roles as required.
Maintain cleanliness during downtime to uphold a professional customer experience.
Qualifications:
Must be at least 21 years old and a resident of Michigan.
Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts.
Must have reliable transportation.
Must have cash handling experience. Strong customer service background is preferred.
Point of sale experience preferred.
Must be able to pass a background check.
Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
About Company
Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!
Dental Receptionist
Front desk agent job in Battle Creek, MI
Job DescriptionBenefits:
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Competitive Hourly Pay
Career Growth Opportunities
Fun and Energetic Environment
Discount on Products and Services
Job Summary
We are looking for a friendly, welcoming dental receptionist to join our team!
As the receptionist for our busy dental office, you will be the first point of contact for our guests. You will greet patients as they arrive, book appointments, and answer phone calls, as well as attend to the needs of our patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet guests as they arrive.
Answer phone calls and schedule appointments
Verify dental insurance
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of patients throughout their visit
This is an "at-will" employment opportunity.
Qualifications
Two+ years of customer service experience is preferred
Previous experience as a dental receptionist is preferred
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Excellent multi-tasking skills
This is an "at-will" employment opportunity.
General Clerk or Bagger
Front desk agent job in Three Rivers, MI
Job DescriptionDescription:
Job Title: General Clerk / Bagger Department: Front End Reports To: Front-End Manager or Store Manager Employment Type: [Full-Time / Part-Time]
The General Clerk / Bagger plays a key role in ensuring a positive shopping experience by efficiently bagging groceries, assisting customers, collecting carts, and supporting overall store cleanliness and operations.
Key Responsibilities:
Bag groceries carefully and efficiently, separating cold, fragile, and heavy items appropriately.
Assist customers in carrying groceries to their vehicles when needed.
Retrieve shopping carts from the parking lot and return them to designated areas.
Keep entryways, front-end areas, and bagging stations clean and organized.
Restock bags and supplies at checkout lanes.
Help with light cleaning duties such as sweeping, mopping, or sanitizing surfaces.
Assist with returns, price checks, or restocking items as directed.
Provide friendly and helpful service to all customers.
Follow all safety procedures and store policies.
Support other departments or tasks as assigned by management.
Qualifications:
No previous experience required-on-the-job training provided.
Must be dependable, courteous, and customer-service focused.
Ability to stand, walk, and lift up to 25 lbs during the shift.
Willingness to work flexible hours including evenings, weekends, and holidays.
Strong work ethic and attention to detail.
Working Conditions:
Indoor/outdoor work (cart collection and assisting customers).
Fast-paced retail environment with frequent standing and lifting.
May involve exposure to varying weather conditions when retrieving carts.
Requirements:
A school work permit
Bowling Front Desk - Airway Fun Center
Front desk agent job in Portage, MI
We are seeking a motivated and customer-focused Worker to join our team. This role involves maintaining the bowling lanes, managing league activities, and promoting and selling our diverse range of indoor and outdoor activities using multiple POS systems. If you're passionate about providing excellent customer service and enjoy a fast-paced environment, we want to hear from you!
Greet and assist guests with a friendly, positive attitude.
Manage lane assignments, parties, reservations, and monitor lane availability.
Provide information on bowling leagues, events, and other activities.
Maintain cleanliness and organization in the bowling area.
Assist with organizing and coordinating bowling leagues and tournaments.
Handle league registrations, payments, and scheduling.
Promote and sell a variety of packages, including bowling, arcade, and other indoor and outdoor activities.
Assist guests in selecting the best packages for their needs and ensure a seamless experience.
Operate the point-of-sale (POS) system, handle cash transactions, and manage receipts.
Monitor guest behavior to ensure safety and adherence to center rules.
Address any safety concerns or incidents promptly and report them to management.
Employee Benefits:
FREE Bowling
FREE Attractions
1/2 off Go Karts
25% food discount
401K Options
Administrative Clerk
Front desk agent job in Marshall, MI
Perform general clerical duties including filing, scanning, copying, and data entry.
Manage incoming and outgoing communications (emails, phone calls, mail).
Maintain and update databases, spreadsheets, and records with accuracy.
Assist with preparing documents, reports, presentations, and correspondence.
Schedule meetings, maintain calendars, and coordinate appointments.
Support staff with administrative tasks and special projects as assigned.
Handle document organization, including digital file maintenance and archiving.
Process invoices, expense reports, purchase orders, or timekeeping records (if applicable).
Provide customer service support to internal teams and external clients or vendors.
Ensure office supplies are stocked and assist with ordering as needed.
Assist with entering time sheets and expense reports.
Preferred but not required:
High school diploma or equivalent required; associate degree preferred.
1-3 years of administrative or clerical experience (or relevant internship experience).
Skills and Experience Required:
Proficient in Microsoft Office (Word, Excel, Outlook, Teams) or Google Workspace.
Strong typing, data entry, and document management skills.
Excellent organizational and time-management abilities.
Strong verbal and written communication skills.
Ability to handle confidential information with discretion.
Comfortable working independently and as part of a team.
Computer Skills:
Microsoft Office
Microsoft Project
Other Requirements:
Ability to Travel
Valid Driver's License
Front Desk Supervisor - AC Hotel Lansing
Front desk agent job in Lansing, MI
Join Our Team at AC Hotel Lansing - Front Desk Supervisor Wanted!
Are you passionate about hospitality and creating unforgettable guest experiences? At AC Hotel Lansing, we blend modern design with European-inspired service, and we're looking for a Front Desk Supervisor who shares our commitment to excellence.
As the hub of the hotel, the front desk is where first impressions are made-and as a supervisor, you'll lead the team that sets the tone for every guest interaction. Your leadership will ensure seamless operations, uphold AC brand standards, and foster a culture of proactive, responsive, and caring service. If you thrive on engaging with people, guiding a team, and delivering elevated experiences, this is your opportunity to shine.
Why You'll Love This Role:
You'll be the go-to leader for our front desk team, creating a cohesive, guest-focused environment.
You'll have the chance to grow-many of our supervisors advance to Assistant General Manager roles within a couple of years.
You'll work in a stylish, vibrant setting that reflects the AC Hotel brand's sophisticated, modern vibe.
What You'll Do:
Deliver exceptional service to every guest, every time.
Oversee check-in/check-out processes with efficiency and warmth.
Manage reservations, special requests, and room blocks like a pro.
Maintain a thorough knowledge of our property, amenities, and selling strategies.
Support yield management efforts alongside the AGM and GM.
Ensure the lobby and front desk area reflect the sleek, polished AC aesthetic.
Uphold safety, security, and emergency procedures.
Why AC Hotel Lansing & Concord Hospitality?
Competitive Pay & Benefits: Full-time associates enjoy medical/dental/vision coverage, life insurance, disability options, 401K, tuition assistance, and discounted rates at Concord-managed hotels.
Career Growth: We invest in your development with training and advancement opportunities.
Culture That Cares: Our five Cornerstones-Quality, Integrity, Community, Profitability, and Fun-are the foundation of everything we do. At AC Hotel Lansing, you'll join a team that values you and celebrates success together.
Stylish Environment: Work in a space designed for modern travelers, where every detail matters.
If you take pride in your work, love leading a team, and want to be part of a sophisticated, fun, and growth-oriented culture, we want to hear from you!
Apply today and bring your hospitality talent to AC Hotel Lansing!
Front Desk
Front desk agent job in Kalamazoo, MI
Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt
Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
Duties and Responsibilities
Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
We provide above industry standards for Personal Protective Equipment (PPE)
Competitive pay
Health & Dental insurance
Dental discounts
PTO
Paid Holidays
401k Retirement
Opportunities for growth
Continuing education
Flexible schedule
Training support
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
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Front Desk Receptionist (Kalamazoo)
Front desk agent job in Kalamazoo, MI
Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.
Your Impact:
Day to Day Operations
Manage patient scheduling for Dentists.
Communicate with patients regarding provider availability.
Collect patient payments, co-payments, and deductibles.
Patient Service and Engagement
Descriptively explain insurance coverage to all patients.
Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
Provide engaging patient service to exemplify extraordinary customer service.
Assist in explaining patient treatment plans.
Benefits:
Professional Career
Will have the opportunity to gain firsthand experience of the dental healthcare business.
Opportunity to become cross trained in the skills of oral radiology and dental assisting.
Employee Benefits
Medical and Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Hours are 10am to 7pm with Saturday availability
Qualifications:
Previous Dental or Healthcare experience (preferred)
Bilingual - Spanish (preferred)
Excellent Customer Service experience
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyFront Desk Staff
Front desk agent job in East Lansing, MI
Job DescriptionSalary:
Alliance Obstetrics and Gynecology is looking for a full time, Front Desk Staff member to join our growing family! Our front desk staff are responsible for checking patients in and out for their appointments, they take phone calls and triage messages to the nurses. Individuals in this role also update demographic and insurance information, schedule follow up appointments, collect copays, etc.
Weekly schedules and assigned location vary based upon staffing and provider availability. The weekly schedule for the position isfive, 8 hour days from Monday through Friday. Our clerical support staff members work out of our East Lansing and Mason locations and rotate through both clinics when needed.
Alliance OB/GYN emphasizes the patient experience, so strong customer service skills are a must! This position also requires a high school diploma or equivalent. 1 year of experience in a medical office is a plus, but not necessary.
Health, vision, dental, life and 401(k) are available. Wage is based on experience. No night, weekend or holiday hours!
You may fax resumes to ************ as well. No phone calls please.
Front Desk/Host
Front desk agent job in Lansing, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12.48 - $16 per hour
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyFront Office Assistant
Front desk agent job in Wyoming, MI
At Wyoming Dental, our top priorities are comfort, convenience, and confidence. You'll be greeted by familiar faces, all of whom have one goal in mind - provide happy, healthy smiles that our patients' love! The team at Wyoming Dental possesses years of expertise, practice and passion providing families and children with unmatched dentistry in Wyoming, MI. We offer patients a wide range of comprehensive services and make smiles brighter and healthier with each service provided. Our team has spent years providing children and families with safe, effective treatments and care. We specialize in a wide range of dental services including general, emergency, cosmetic and restorative dentistry. With a brand new office and updated equipment, our team is devoted to cultivating long-lasting relationships with every patient.
To learn more about our office, check out our website here: *********************
Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work-Life Balance: (Tuesday-Thursday 7:30AM-5:00PM, Friday 7:30AM-3:00PM, with alternating Mondays from 9:00AM-5:00PM )
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Compensation: $20-21/hr
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications:
Customer service experience
Dental office experienced (preferred)
Additional Information:
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Receptionist (Part-Time)
Front desk agent job in Jackson, MI
We are seeking a talented Receptionist for our Jackson office! In this part-time role, you will work approximately 20-25 hours per week based on time of year. How You'll Make an Impact at Rehmann: * Making a memorable first impression to callers and visitors to our office
* Receiving/sending mail and express packages
* Distributing mail to office associates
* Typing correspondence, reports and other documents as needed
* Copying and preparing reports and other documents for distribution to clients and associates
* Scanning and electronic filing of client documents and pdf files
* Providing clerical/administrative support for the office
* Coordinating client meetings, including scheduling & preparing conference rooms, ordering lunches, preparing materials, etc.
* Coordinating rental car reservations for office associates
* Acting as an office-wide resource to support all associates with client service
Your Desired Skills, Values & Experiences:
* 2+ years in a professional office setting
* Intermediate knowledge of Microsoft Word and Excel
* Proficient with computers and ability to grasp new software
* Ability to operate multi-line phone system and document production equipment such as copiers, fax machines, scanners, etc.
* Typing speed of 60 wpm or greater
* Ability to multi-task while providing outstanding customer service to external and internal clients
* Ability to display a professional office demeanor and business etiquette
* Willingness to tackle new challenges and projects
* Desire to find new opportunities to bring value to the role
* Strong written and verbal communication skills
When you join Rehmann, you become part of a firm dedicated to helping Empower Your Purpose, whatever it may be.
Rehmann is an Equal Opportunity Employer.
LI-VK1
Auto-ApplyFront Desk
Front desk agent job in Angola, IN
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative at YMCA of Steuben County maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.
Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.
Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
Applies all YMCA policies dealing with member services.
LEADERSHIP COMPETENCIES:
Communication & Influence
Engaging Community
QUALIFICATIONS:
Previous customer service, sales or related experience.
CPR/AED and First Aid Certifications required within 30 days of hire.
Excellent interpersonal and problem-solving skills.
Excellent computer skills.
Highly attentive to detail.
Ability to relate effectively to diverse groups of people from all social and economic
segments of the community
Basic knowledge of computers.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee frequently is required to sit and reach, and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.
Auto-ApplyFront Office - Administrative Assistant
Front desk agent job in Constantine, MI
Operations Coordinator At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
What You Will Do
The Operations Coordinator position is crucial role in supporting the needs of site production operations, skilled at building and maintaining relationships with internal and external stakeholders and responsible for partnering at various levels of the organization to drive strategic and operational effectiveness.
Key Tasks and Responsibilities:
Responsibilities include, but are not limited to the following:
* Oversee operational activities pertaining to delegated area of expertise; including but not limited to HSE, grower accounting, field operations, plant operations, human resources, accounts payable, procurement and/or other areas defined by leadership;
* Build cross functional relationships to collaboratively partner with the business and effectively network within the production network;
* Independently prioritize key tasks and responsibilities, considering seasonality of business;
* Own and identify communication needs to appropriate levels of the organization; including peers, leadership, and internal/external stakeholders to drive strategic and operational efficiencies across operations;
* Influence the development of strategies and plans to ensure strategic roadmaps translate into feasible production plans (ie one PSS implemenations);
* Partner with key business stakeholders to define business issues and opportunities, highlighting significant areas of spend and continuous improvement;
* Indentify cost savings programs through capturing, reporting, and expanding across the production network to drive savings;
* Troubleshoot IT/Systems issues, enacts the help chain when additional support is needed.
Required Qualifications:
* High School Diploma plus 12 years relevant experience OR AA/BS degree with 6 years of relevant experience;
* Excellent communication skills (written and verbal);
* Organization and prioritization skills and attention to detail;
* Understanding of manufacturing and/or desire to learn agriculture operations;
* Strong customer focus;
* Ability to rapidly connect and analyze data;
* Ability to communicate complex analytical insights in a precise and actional manner.
Preferred Qualifications:
* Some travel may be required, valid drivers license preferred.
* Ability to work overtime and weekends as needed
This posting will expire on December 3rd, 2025.
Employees can expect to be paid a salary of $ 43,268.00 - 64,902.00 per year. Additional compensation may include a bonus or commission (if relevant). Other benefits include health care, vision, dental, retirement, PTO, sick leave, etc. If selected for this role, the offer may vary based on market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Job postings will remain open for a minimum of ten business days and are subject to immediate closure thereafter without additional notice. Division:Crop Science Reference Code857227 Functional Area:General Administration & Corporate Services Location:United States : Michigan : ConstantineEmployment Type:Regular Position Grade:unknown Contact Us AddressTelephoneCreve Coeur, MO***************, option #563167 OR Submit a ticket via the self-service option by visiting go/askhr
Front Desk
Front desk agent job in Jackson, MI
Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt
Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
Duties and Responsibilities
Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
We provide above industry standards for Personal Protective Equipment (PPE)
Competitive pay
Health & Dental insurance
Dental discounts
PTO
Paid Holidays
401k Retirement
Opportunities for growth
Continuing education
Flexible schedule
Training support
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Auto-ApplyFront Desk Receptionist (Kalamazoo)
Front desk agent job in Portage, MI
Job Description
Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.
Your Impact:
Day to Day Operations
Manage patient scheduling for Dentists.
Communicate with patients regarding provider availability.
Collect patient payments, co-payments, and deductibles.
Patient Service and Engagement
Descriptively explain insurance coverage to all patients.
Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
Provide engaging patient service to exemplify extraordinary customer service.
Assist in explaining patient treatment plans.
Benefits:
Professional Career
Will have the opportunity to gain firsthand experience of the dental healthcare business.
Opportunity to become cross trained in the skills of oral radiology and dental assisting.
Employee Benefits
Medical and Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Hours are 10am to 7pm with Saturday availability
Qualifications:
Previous Dental or Healthcare experience (preferred)
Bilingual - Spanish (preferred)
Excellent Customer Service experience
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Host / Front Desk
Front desk agent job in Kentwood, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-Apply