Front desk agent jobs in Bismarck, ND

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation Rate: $17.00 - $20.00 Hourly Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

Administrative Clerk (Deputy Clerk of District Court) is located in Bismarck, ND Apply: *********************************************** The North Dakota Court System offers employment opportunities that provide a rewarding career in public service working together to deliver justice. The Court System offers an excellent benefits package including employer-paid family health insurance premiums, retirement contributions and generous vacation and sick leave accruals. If you would enjoy reviewing documents to determine conformity to court procedures and rules and are obsessed with details and accuracy this opportunity may be right for you. The Ideal Candidate: Thrives in a highly structured, deadline-oriented, and fast-paced environment. Enjoys applying many procedures and rules. Pays strong attention to detail ensuring accuracy of work. Gives excellent customer service. Easily adapts to changes. Shows initiative and dependability. The Ideal Candidate Minimum Qualifications: Requires a high school diploma and two years of related experience. Any combination of education, training, or experience which demonstrates the ability to successfully complete the major responsibilities and essential functions may be substituted for the experience requirement. Position Type/Salary: Full-Time Position with a Salary of $4,542 per month Deputy Clerk of District Court Video - Realistic Job Preview Testimonials/Work FAQs/Interesting Facts/Code of Conduct Career Opportunities/Working at the ND Court System Great Benefits | Details | Customer Service | Administrative | Court | Legal | Change | Family-Friendly | Public Service | Good Pay | Law Firm | Paralegal | Legal Assistant | Legal Clerk | Deputy Clerk | District Court | Supreme Court | Case Management | Legal Experience | Legal Procedures | Office | Laws | Rules | Procedures | Organizes | Records | Processes | Support | High School

Sunstar Vending founded in 1985 operates more than 10,000 arcade games, jukeboxes, photo booths, cranes, pool tables, air hockey, pinballs, ATMs, and ticket redemption games. Our products are placed Nationwide in bars, restaurants, hotels, fun centers, bowling alleys, sports centers, supermarkets, theme parks, malls, movie theaters, stadiums, universities, and other venues with high foot traffic. At Sunstar Vending, you provide the venue - we provide the fun! We can provide as little as one game to a location, or as many as a one hundred. Commissions are paid to our clients by cash or check with a comprehensive monthly revenue report. We provide turnkey solutions with on-site delivery and maintenance at no cost to the venue. Job Description Job brief In Sunstar Vending w e are looking for a receptionist to perform a variety of administrative and clerical tasks. Responsibilities Take messages for staff who is not available. Keep office and reception area neat and clean. Welcome visitors and answer their requests in a professional manner. Receive and forward phone calls appropriately. Receive and distribute mails and deliveries as needed. Follow company's security guidelines by logging visits, handing out visitor badges. Manage appointments agenda and book rooms accordingly. Assist with other administrative tasks such as photocopying, faxing, ordering. Qualifications Requirements Proven working experience in a front office handling receptionist responsibilities Proficient with Microsoft Office Suite Professional appearance Solid communication skills both written and verbal Ability to be resourceful and proactive in dealing with issues that may arise Ability to organize, multitask, prioritize and work under pressure High school degree Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Customer service skills, great attitude, dependable, reliable, and willing to work hard to ensure guest have a great experience will help you succeed in this fast paced position. This is a front desk and breakfast service position.. Friday, Saturday and Sunday only. (Additional days/hours may be available to cover for other staff when they are requesting off). You will greet and check in guests, take phone reservations, help guests during stay, help in a variety of position tasks as directed and trained #hc6441

Job Description The Mainstay Suites hotel is looking for a Full or Part time Front Desk agent. The AM shift is 5a-3p and the evening shift is 3p-11p and the position requires weekend availability. We are looking for a candidate that is outgoing and looking to excel in the customer service industry. Job duties consist of but not limited too: -Answering all phone calls -Guest check-ins -Completing reservations and excelling in sales revenue -Greeting guests and providing exceptional customer service -Handle customer complaints with resolution -Daily check list duties Hotel experience not required. If you are looking to flourish in the hotel/customer service industry we want to speak with you. Please apply for further job specifications. Pay: $16/hour. FT employees: Health/dental/vision and all employees: immediate PTO accrual available #hc50727

About Us:Our new Springhill Suites hotel is now seeking friendly, organized, and customer-focused Hotel Front Desk Agents to join our team! As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional stay experience.Job Summary:We're looking for a highly skilled and courteous Front Desk Agent to manage guest check-ins/outs, handle room assignments, and provide exceptional customer service. If you have excellent communication skills, a warm smile, and a passion for hospitality, we'd love to hear from you!Responsibilities: Greet guests, handle check ins/outs and assign rooms Manage room keys, ID verification and ensure secure transactions Answer phone calls, respond to emails and resolve guest inquiries Process payments, handle billing and keep accurate records Provide information on hotel services, amenities and local attractions Collaborate with other departments to ensure seamless guest experiences Maintain the front desk area's cleanliness and organization Follow hotel policies, procedures and safety protocols Requirements: Excellent communication, interpersonal and problem-solving skills Ability to work 3p-11p/4p-10p flexible schedule with weekend availability Basic computer skills High school diploma or equivalent required What We Offer: Competitive hourly rate ($16-$17/hr.) 24-32hrs/week, we are open to part time and/or full time candidates Comprehensive benefits package (medical, dental, vision) Paid time off accrual Opportunities for career growth and development A dynamic and supportive work environment How to Apply:If you're passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to ****************************** We can't wait to welcome you to our team!

Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.

Join us at the Highpoint Hotel! *ATTENDANCE BONUS-MONTHLY PAYOUT!* *HIRING FULL TIME AND PART TIME!* At the Highpoint, we pride ourselves in creating the best environment for our team members and guests alike! We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day! The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you! Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities. Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned Works actively with the sales team and all other staff to provide excellent guest experiences Follows the check-in and check-out processes in a friendly and efficient manner Reviews and updates the communication log regularly to stay current with developments in the hotel Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary Invest in our three core values of the Hegg vision: We Always Find a Way Be Better Every Day We Are Better Together Benefits include: **Depending on hours worked: Paid Time Off Perfect Attendance Bonus Plan Referral Bonus Plan Worldwide Hotel Discounts REQUIREMENTS: Ability to be on feet for up to 8 hours. Ability to lift up to 50 lb. Detail oriented. Customer service experience helpful. Works well alone and with others. An Equal Opportunity / Affirmative Action Employer NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge of Edgemont, SD. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Represents the hotel to the guest throughout all stages of the guest's stay. GUEST SERVICE ASSOCIATE DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and or CH Amenities. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Knows how to use front office equipment. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange, Follows procedures for issuing and closing safe deposit boxes used by guests. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's Uses proper mail, package, and message handling procedures and record details in the courier Mail Register. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Any other duties as assigned by AGM or GM. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Department: Rooms Reports to: Front Desk Manager Front desk activities of the resort include resolving problems arising from guest complaints, completing reservation and room assignment activities and addressing unusual requests or inquiries by performing the following duties: Responsibilities Provides excellent guest service. Is thoroughly familiar with all lodges and activities in Custer State Park. Works closely with the Central Reservations staff to receive reservations or monitor changes. Monitors the posting of payments and changes to ensure their accuracy and completeness. Works on a continual basis with the housekeeping and maintenance departments regarding current status of available rooms/cabins. Answers inquiries pertaining to resort policies and services and park activities. May be assigned other duties, at times in other departments, as the need arises to support fellow staff members in achieving the company mission. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or ability required. Education/Experience Preferred: Prior experience desired, but not required. High school education or GED preferred or equivalent combination of education and experience. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job: Requires grasping, writing, standing, walking, repetitive motions, listening and hearing abilities and visual acuity. Talking and hearing occurs continuously in the process of communicating with guests, supervisors and other associates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Required to use hands, reach with hands and arms, climb or balance, and kneel, crouch, or crawl. The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. I have read this and understand its contents. Furthermore, I verify that I am able to meet all criteria as detailed above and am capable of performing all tasks described. I also understand that no written job description can detail every aspect of a job and realize that I may be asked to work in other areas besides my primary position. About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Weekend Shift Help needed. Saturday 10-5 and Sunday 12-5. At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $10.00 - $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Job Description Join us at the Highpoint Hotel! *ATTENDANCE BONUS-MONTHLY PAYOUT!* *HIRING FULL TIME AND PART TIME!* At the Highpoint, we pride ourselves in creating the best environment for our team members and guests alike! We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day! The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you! Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities. Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned Works actively with the sales team and all other staff to provide excellent guest experiences Follows the check-in and check-out processes in a friendly and efficient manner Reviews and updates the communication log regularly to stay current with developments in the hotel Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary Invest in our three core values of the Hegg vision: We Always Find a Way Be Better Every Day We Are Better Together Benefits include: **Depending on hours worked: Paid Time Off Perfect Attendance Bonus Plan Referral Bonus Plan Worldwide Hotel Discounts REQUIREMENTS: Ability to be on feet for up to 8 hours. Ability to lift up to 50 lb. Detail oriented. Customer service experience helpful. Works well alone and with others. An Equal Opportunity / Affirmative Action Employer NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.

Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO ESOP (Employee Stock Ownership Plan) Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like Opera, Stay In Touch Customer service experience Excellent communication and organizational skills Wage: $14.00-$16.00/hour, Full Time, Floater of Shifts, Multiple Positions Available About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like On Q or Opera Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Cobblestone Beulah, ND Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Details Four Points by Sheraton - Deadwood, SD $16.00 - $17.00 HourlyDescription Join the team at Four Points by Sheraton in Deadwood, SD, where you'll discover a supportive atmosphere dedicated to fostering internal growth and service excellence. Here's why you should choose to be a part of our team: Supportive Team Atmosphere: Experience a workplace culture that values collaboration, teamwork, and mutual support, where every team member is encouraged to grow and thrive. Internal Growth Opportunities: Benefit from ample opportunities for professional development and advancement within the organization, allowing you to expand your skills and take your career to new heights. Focus on Service Excellence: Embrace a commitment to delivering exceptional service to our Guests, with a strong emphasis on excellence in hospitality, ensuring memorable experiences for every visitor. Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe. At Four Points by Sheraton in Deadwood, you'll not only find a job, but a supportive community dedicated to helping you reach your full potential while delivering outstanding service to our guests. Join us and become a valued member of our team today. Qualifications Responsibilities: Responsible for making room reservations and checking guests in and out of the Hotel as needed. Issues room keys, Pamphlets, discount cards, etc as needed. Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times Arranges transportation for guests as needed. Compute bills, post charges, collects payment and makes change for guests. Runs various reports - hand written and computer. Maintain the cleanliness and neatness of the front desk and lobby area. Must wear a uniform up to property standards and nametag at all times on property. Balance all daily reports for the Hotel. Post and balance charges in a timely and efficient manner. Other duties may be assigned to meet business needs. Requirements: Must have strong computer skills and ability to learn hotel property management system(s). Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc. Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management. Basic knowledge of accounting operations 18 years or older. Benefits for full-time Associates: Health / dental / vision / life 401k plan with 3% match after one year of employment Company-wide discounts on hotel rooms and restaurants We offer daily pay to all Associates through ZayZoon!!! An equal-opportunity employer