Job title: FrontDesk Clerk Schedule: Monday-Friday Salary: $37,000 - $45,000 depending on experience Why This Opportunity Stands Out:
Supportive and friendly team environment
Inclusive and welcoming workplace culture
Opportunities for personal and professional growth
Ongoing training and development programs
Company values teamwork, respect, and collaboration
Committed to helping employees reach their full potential
Key Responsibilities
(FrontDesk Clerk):
Greet and welcome guests in a professional and friendly manner
Answer and direct incoming phone calls promptly and efficiently
Manage bookings, reservations, and scheduling
Handle customer inquiries, provide information, and resolve complaints
Receive and sort mail or deliveries
Maintain cleanliness and order of the reception area
Update records, files, and databases as required
Coordinate with internal departments to meet guest/client needs
Process payments or issue invoices when applicable
Qualifications
(FrontDesk Clerk):
Excellent verbal and written communication
Strong customer service orientation
Professional appearance and demeanor
Organizational and time-management skills
Basic computer skills (MS Office, booking software, etc.)
Ability to multitask and remain calm under pressure
Attention to detail and accuracy
High school diploma or equivalent
Previous frontdesk, receptionist, or customer service experience
Knowledge of administrative and clerical procedures
$37k-45k yearly 11h ago
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Receptionist
Community Support Services 4.3
Front desk agent job in Akron, OH
The Opportunity: We are seeking to hire a Receptionist to join our Health Center Administration. This individual will work in our main lobby, serving as the first person to greet clients, visitors, and family members. The Receptionist is responsible for checking these individuals in and notifying staff of their arrival. Our Receptionists are often the first people who agency visitors see - they reflect our mission of hope and recovery in their interactions with clients and visitors.
What You'll Do:
Maintain the registration process, including registering individuals when they arrive, notifying appropriate staff of the individual's arrival, and monitoring the flow of traffic.
Operate a 21-line switchboard; receiving, screening, and routing telephone calls to appropriate staff.
Schedule psychiatric appointments for clients and staff in online database (Credible), and notify appropriate staff about appointments.
Generate the Appointment Checklists for the following day's psychiatric appointments.
Update the Televox file for appointment reminders daily.
Retrieve overnight messages and route these to appropriate staff or return calls as necessary.
Maintain adequate supplies for the department, ordering additional supplies as needed.
Maintain Aldi vouchers, client checks, and bus tickets.
This position is full-time (40 hours a week) working normal business hours.
What We're Looking For:
High school diploma/GED required.
A minimum of three years clerical support experience, showing skills in data entry, alphabetical sorting, and more.
Basic switchboard/receptionist experience and scheduling experience preferred.
Strong customer service skills.
Excellent organizational, attention to detail and communication skills.
Ability to work in a team environment.
Commitment to confidentiality, following rules of HIPAA.
Proficiency in Microsoft Outlook.
Skill in managing time and meeting deadlines.
Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs.
About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.
What We Offer:
Working within in a mission-driven, highly engaged environment
A supportive, professional workplace with excellent resources
Engaging, autonomous atmosphere
Professional Development Assistance and Education Assistance Program
Program-Site Eligibility for the Public Student Loan Forgiveness Program
401(k) with 5% employer contribution
10 paid holidays and 15+ days of PTO annually
Health, Dental, and Vision insurance
Subsidized membership to local YMCA branches
Life insurance and short- and long-term disability
Qualifications
Company's website: *************
Company's Facebook page: https://www.facebook.com/103**********47/
Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.
$23k-29k yearly est. 16d ago
Front Desk team member
Healthsource Chiropractic 3.9
Front desk agent job in Fairlawn, OH
Benefits:
Retirement plus match
Bonus based on performance
Employee discounts
Paid time off
Training & development
Join the awesome team at HealthSource Chiropractic of Fairlawn! We're a high-energy chiropractic and rehab clinic passionate about helping patients thrive in their health through evidence based, top notch care. We're looking for a FrontDesk Team Member to help amplify our mission and create patient experiences focused on Relationships & Results.
What You'll Do:
Be the warm & welcoming face of our clinic, building trust and connections with patients.
Handle insurance verifications, financial reviews, and patient account management.
Recommend products and supplements aligned with treatment plans.
Support marketing campaigns, community outreach, and creative content.
Keep patient flow smooth, clinic tidy, and operations HIPAA-compliant.
Manage administrative tasks like scanning EOBs, weekly reporting, and inventory.
What You Bring:
Contagious enthusiasm and top-notch people skills.
Proficiency in Microsoft Office, Windows, and customer service experience.
A proactive, detail-oriented mindset with a passion for wellness.
Two-year degree preferred but not required.
Why You'll Love It:
Competitive pay, monthly bonuses, and great benefits.
A fun, supportive team where your ideas matter.
A chance to make a real impact in patients' lives.
Ready to bring your energy to a team that's all about health and service? Apply now and let's make wellness happen! Compensation: $34,000.00 per year
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan!
Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and frontdesk specialists to enhance your skills and advance your career.
Build a rewarding career with substantial earning potential
Experience a practice environment that feels like home, with colleagues who feel like family.
Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
Help patients achieve optimal health and wellness each day.
$34k yearly Auto-Apply 60d+ ago
Front Desk Agent
Procaccianti Group 3.8
Front desk agent job in Youngstown, OH
The FrontDeskAgent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the frontdesk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
$27k-32k yearly est. 3d ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk agent job in Beachwood, OH
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESKAGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDeskAgent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$25k-30k yearly est. Auto-Apply 60d+ ago
Front desk agent 2nd shift flexible hours
Core Hotels and Resorts
Front desk agent job in Akron, OH
The FrontDesk/Guest Service Agent is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. This individual often provides the first point of contact for guests and is responsible for creating an excellent first impression.
Essential functions
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
All hotel features/services, hours of operation.
All room types, numbers, layout, decor, appointments and location.
All room rates, special packages and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in-house group activities, locations and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the FrontDesk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable frontdesk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.
Other duties as assigned
Qualifications
Education & experience
High school diploma or equivalent
Prior hospitality experience required
Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.
Previous experience with Windows, Office, and StayNTouch or similar property management system.
Work conditions
Must be able to stand on feet throughout the shift, with intermittent periods of walking
Must be able to occasionally lift, carry, push & pull up to 50 lbs with assistance
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
Requirements
Must be authorized to work in the United States
Must be able to communicate effectively in English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
$26k-32k yearly est. 16d ago
Front Desk Agent
Robbinsre
Front desk agent job in Youngstown, OH
The FrontDeskAgent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the frontdesk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
$26k-32k yearly est. 3d ago
Front Desk Agent
Tpghotelsandresorts
Front desk agent job in Youngstown, OH
The FrontDeskAgent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the frontdesk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
$26k-32k yearly est. 3d ago
Front Desk Agent
Salt Fork Lodge
Front desk agent job in Kimbolton, OH
Seeking candidates with outgoing, friendly personalities to be the “directors of first impressions” at our lodge!
will work 2nd shift from 3pm - 11pm. Weekend and holiday availability required.
The Hotel FrontDeskAgent is a crucial element to our success so if you possess the following skills we want you at our lodge!
Written and verbal communication skills with the ability to interact with all types of guests and to give direction as needed
Basic math & accounting skills
Ability to multi-task, make solid business decisions with minimal supervision and work well under pressure
Ability to stand for long periods of time
Strong computer knowledge using a windows environment
Friendly, outgoing "people" person with a good attitude and professionalism
Previous experience working with the public in a service provider industry; hospitality preferred.
Hours each week may vary depending on business levels.
As a FrontDeskAgent responsibilities include, but are not limited to:
Answering multi-line phones in a courteous, professional manner
Creating new reservations either in person, via email or by telephone
Greeting and registering guests into and out of the lodge in a friendly, efficient manner
Collecting and posting payments to group accounts or guest rooms
Providing information and assistance to all guests
Candidates must be 18 or older by start date. Previous customer service experience with cash handling required. Requires lifting, bending, stooping, pushing, pulling and standing for long periods of time.
Perks offered: Employee friendly environment, training opportunities, transfer opportunities, holiday pay, paid time off, meal plan, room, food & retail discounts, incentives, recreation facility usage, 401k, free overnight stays at the Great Ohio Lodges and 50% discounts on Regency Hotel Management properties
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$26k-31k yearly est. Auto-Apply 27d ago
Front Desk Associate - SEASONAL
Trident Marketing
Front desk agent job in Kimbolton, OH
Rocky Fork Ranch, a Travel Resorts of America Resort, is a unique campground offering the perfect combination of modern-day amenities and rustic camping. Over 255 campsites, plus over 100 lodging facilities make up the developed portion of Rocky Fork Ranch. Complementing our lodging and campsites are a clubhouse, indoor pool, hot tub, adult lounge, game room, riding stables, hiking trails and much more to help our guests have a great vacation while enjoying our 850 acres of wooded and rolling landscape.
Job Description:
FrontDesk associates are responsible for our guests' reservations and registrations. They also do point of sale for our small gift shop and other administrative duties while delivering a great guest experience.
Duties:
Provide superior guest service over the telephone and in person by being enthusiastic, attentive, and helpful.
Greet all guests with a positive attitude and well-groomed appearance, a smile, and proper uniform.
Follow all guidelines and procedures regarding the handling of registrations and reservations.
Follow specific cash and credit card handling procedures and properly use all office equipment.
Make and meet goals set by yourself and supervisor
Qualifications:
General knowledge of computer and phone operations
Excellent guest service skills
Must be able to stand for long periods of time
Must be able to communicate effectively over the phone.
Job Posted by ApplicantPro
$21k-28k yearly est. 29d ago
Front Desk Sales Associate
PCRK Group
Front desk agent job in Canton, OH
Job DescriptionDescription:
Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment!
As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team!
Key Responsibilities:
Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.
Requirements:
What We're Looking For:
A persuasive, outgoing personality who loves engaging with people and influencing decisions.
A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
Strong communication and relationship-building skills to connect with clients and close sales.
Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
Organizational skills to juggle multiple tasks while keeping sales at the forefront.
Passion for wellness and a belief in the value of Massage Envy's services.
Ability to stand for extended periods and maintain a professional, energetic presence.
Previous sales experience is a plus, but we're looking for drive and personality above all!
Why Join Us?
Be part of a vibrant, supportive team where your energy and ideas make a difference.
Opportunity to shine in a role that rewards persuasion, hustle, and results.
Competitive compensation with performance-based incentives for top performers.
Training and support to help you master our services and sales processes.
A fun, fast-paced environment where you can grow your sales skills and career.
Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together.
We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
$21k-29k yearly est. 12d ago
Front Desk Associate
World Elite
Front desk agent job in Tallmadge, OH
Join the World Elite Kids Family as a FrontDesk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you! About the Role
We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key.
What You'll Do
From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.
Greet and assist families with a smile
Answer customer inquiries via phone, email, chat, or in-person
Provide support with sign-ups and scheduling
Keep our space tidy and organized
Help with inventory and computer tasks
Be a team player and bring that positive energy every day
What We're Looking For
We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!
Part-time position; morning/evening times available
Entry-level, $11-$18/hr (based on experience)
Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH
If this sounds like the kind of vibe you'd thrive in, let's chat! Learn more about us at worldelitekids.com. We can't wait to meet you!
$11-18 hourly 15d ago
Front Desk Associate
World Elite Inc.
Front desk agent job in Tallmadge, OH
Job DescriptionJoin the World Elite Kids Family as a FrontDesk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you!
About the Role
We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key.
What You'll Do
From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.
Greet and assist families with a smile
Answer customer inquiries via phone, email, chat, or in-person
Provide support with sign-ups and scheduling
Keep our space tidy and organized
Help with inventory and computer tasks
Be a team player and bring that positive energy every day
What We're Looking For
We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!
Part-time position; morning/evening times available
Entry-level, $11-$18/hr (based on experience)
Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH
If this sounds like the kind of vibe you'd thrive in, let's chat! Learn more about us at worldelitekids.com. We can't wait to meet you!
$11-18 hourly 29d ago
Front Desk & Reservations
Invited
Front desk agent job in Akron, OH
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The FrontDesk Staff is responsible for providing exceptional customer service and supporting frontdesk operations. This may include handling inquiries, checking in/out members and guests, as well as completing administrative tasks. The FrontDesk Staff is dedicated to offering a warm welcome and a fond farewell to all members and guests, ensuring a positive and professional experience.
Reporting Structure
* Reports to the FrontDesk Supervisor or other position(s) depending on the structure of the club
Day to Day
* Greet members and guests with a warm, professional demeanor upon arrival and departure.
* Handle inquiries and provide information about club amenities, services, and events.
* Assist with special requests, ensuring a positive experience for all members and guests.
* Manage the check-in and check-out process for members and guests efficiently.
* Verify membership status, collect fees, and issue access cards or keys as needed.
* Maintain accurate records of member and guest visits.
* Monitor and ensure that the frontdesk area and lobby are clean, organized, and wellmaintained.
* Report any maintenance or safety issues to the appropriate personnel.
* Ensure that all club policies and procedures are followed by members and guests.
* Answer and direct phone calls, emails, and other communications to the appropriate departments.
* Schedule and confirm appointments or reservations for club facilities and services.
* Process payments and handle cash or credit transactions accurately.
Additional Duties
* Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
* Follow all company, club, and department policies, procedures, and instructions.
* Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
* Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
* Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
* Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
* Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
* High school diploma or equivalent.
Preferred
* Previous experience in customer service or frontdesk role in a golf and country club or fitness center setting.
* Strong interpersonal and communication skills, with a friendly and professional demeanor.
* Ability to handle multiple tasks and work effectively in a fast-paced environment.
* Proficiency in using office equipment, such as computers, telephones, and reservation systems.
* Basic knowledge of club operations and amenities is a plus.
Physical Requirements
* General Activity: Frequent sitting, standing, walking, and driving
* Environmental Exposure: Occasional exposure to temperature changes, dust, fumes, or gases
* Physical Actions: Squatting, kneeling, reaching, grasping, twisting, and bending
* Lifting: Ability to lift, carry, push, or pull up to 100 lbs. on occasion • Sensory Requirements: Talking, hearing, and seeing
Primary Tools/Equipment
* Computer
* Office Supplies
Work Schedule
* Adherence to attendance requirements as outlined in the weekly schedule.
* Flexibility to work additional hours as needed to meet position deadlines.
* Availability to work on weekends and/or holidays as required.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
* Medical, dental, and vision coverage
* Life insurance
* Short-term and long-term disability insurance
* 401(k) retirement savings plan
* Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more? Visit *********************** for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
$23k-31k yearly est. Auto-Apply 60d+ ago
Medical Office Front Desk Receptionist
One Health Ohio 4.3
Front desk agent job in Youngstown, OH
Join Our Team as a FrontDesk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits:
* PTO and Paid Holidays
* No nights or weekends!
* Optional Medical, dental and vision plans
* 401(k) retirement plan
* Company-paid life insurance with/AD&D benefit
* Company-paid long-term disability plan
* Optional life insurance and short-term disability plan
* Optional Critical Illness Plan
* Optional Accident Insurance Plan
Essential Duties / Essential Job Functions:
* Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff
* Handle all calls in a timely and professional manner.
* Checking patients in and out using proper procedures and addressing all questions the patient may have.
* Completing new patient profiles.
* Verify patient's insurance information in the EHR.
* Verify household income before placing a patient on a sliding fee scale.
* Maintain patient accounts by obtaining, recording, and updating personal and financial information.
* Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
* Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
* Collect applicable patient fees at the time of service.
* Set up follow-up appointments and providing the patient their patient plans.
* Reconcile the nightly deposit as per policy.
* Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
* Other duties as assigned
Required Skills/Abilities:
* Ability to maintain confidentiality
* Preset a positive and professional attitude
* Planning and organizational skills
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Ability to identify problems and to propose feasible solutions
* Ability to maintain accurate records
* Ability to enter and maintain data in various company software programs.
* Knowledge of company's policies and procedures.
* Knowledge of modern office equipment, troubleshooting, practices, and procedures.
* Interpersonal/human relations skills
* Proficient telephone skills
* Time Management
* Attention to detail
Education and Experience:
* High school diploma or equivalent
* Patient check-in/out
* Completing new patient profiles
* Insurance information verification
* Sliding fee scale competency
* Healthcare experience desired
* NextGen experience desired
* CPR or ability to obtain
Physical Requirements
* Sitting in a normal seated position for extended periods of time
* Reaching by extending hand(s) or arm(s) in any direction
* Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
* Communication skills using the spoken word
* Ability to see within normal parameters and hear within normal range
* Ability to move about
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
$29k-36k yearly est. 16d ago
Front Desk-2nd Shift (3p-11p)
Nivea Hospitality
Front desk agent job in Wooster, OH
Join our FrontDesk/Guest Services Team! Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our FrontDesk Team at Comfort Suites in Wooster, Ohio!
About the Hotel: Comfort Suites is committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Essential Job Functions:
1. ** Check-in and Check-out** : Frontdeskagents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
3. **Guest Service** : FrontDeskagents provide a range of services to guests, which includes information about local attractions and services.
4. **Handling Guest Concerns** : If guests have issues or complaints, the frontdesk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
6. **Safety and Security** : FrontDeskagents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures.
7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system.
8. **Administrative Tasks** : FrontDeskAgents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory.
9. **Communication** : Effective communication is key in this role, as frontdeskagents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately.
10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a frontdeskagent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details.
*** Must be able to work weekends***
Job Type: Part-time available
Starting rate: $12.00 an hour
Employee Benefits
Vison, Dental, Life Insurance and other supplemental benefits/Holiday pay (worked)/Employee and Friends & Family Choice Hotels travel discounts/Incentive program
Schedule:
minimum 8 hour shifts
Work Location: In person at 965 Dover Road Wooster OH, 44691
Nivea Hospitality (Comfort Suites) is an Equal Opportunity Employer
$12 hourly 60d+ ago
Front Desk Sale Associate
Spa Lavender LLC
Front desk agent job in Solon, OH
Job DescriptionBenefits:
Company parties
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Spa Lavender is seeking a friendly, organized, and sales-driven FrontDesk Sales Associate to serve as the first and last point of contact for our guests. This role is critical to the success of the spa and focuses on delivering exceptional customer service, managing daily front-desk operations, and driving retail, membership, and service sales while maintaining a calm, luxury spa environment.
Key Responsibilities
Guest Experience
Greet all guests warmly and professionally upon arrival and departure.
Create a welcoming, calm, and polished atmosphere that reflects Spa Lavenders brand.
Manage guest flow, check-ins, check-outs, and waiting area experience.
Handle guest questions, concerns, and feedback with professionalism and discretion
Sales & Revenue Support
Actively promote and sell spa services, memberships, packages, and retail products.
Educate guests on service benefits, upgrades, and add-ons to enhance their experience.
Meet or exceed individual and team sales goals.
Process payments, gift cards, and promotions accurately.
Scheduling & Administrative Duties
Manage appointment scheduling, confirmations, reschedules, and cancellations.
Answer phones, respond to emails, and manage online booking inquiries.
Maintain accurate client profiles, notes, and records in the booking system.
Assist with daily opening and closing procedures.
Operational Support
Maintain frontdesk cleanliness, organization, and retail displays.
Support therapists and estheticians by keeping schedules running smoothly.
Follow spa policies related to confidentiality, cash handling, attendance, and professionalism.
Assist with special promotions, events, and marketing initiatives as needed.
Qualifications
Previous customer service or sales experience required (spa, salon, retail, or hospitality experience preferred).
Strong communication and interpersonal skills.
Proven ability to sell, upsell, and confidently recommend services and products.
Highly organized, reliable, and detail-oriented.
Ability to multitask in a fast-paced environment while maintaining a calm demeanor.
Comfortable with POS systems, scheduling software, and basic computer skills.
Must be available to work evenings, weekends, and holidays as needed.
Physical & Professional Expectations
Ability to stand for extended periods.
Professional appearance and demeanor at all times.
Punctuality and reliability are essential.
Benefits & Perks
Competitive hourly pay plus sales incentives/bonuses.
Employee discounts on spa services and retail products.
Supportive team environment with growth opportunities.
Ongoing training and sales coaching
$22k-29k yearly est. 28d ago
Guest Service Agent
Niles Hampton Inn By Hilton
Front desk agent job in Niles, OH
Job Description
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$23k-29k yearly est. 14d ago
Front Desk/Host
Daveandbusters
Front desk agent job in Niles, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our frontdesk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The frontdesk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the FrontDesk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the FrontDesk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $12 per hour
Salary Range:
11
-
12.8
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-12 hourly Auto-Apply 28d ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk agent job in Independence, OH
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESKAGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDeskAgent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
How much does a front desk agent earn in Canton, OH?
The average front desk agent in Canton, OH earns between $24,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Canton, OH
$29,000
What are the biggest employers of Front Desk Agents in Canton, OH?
The biggest employers of Front Desk Agents in Canton, OH are: