Front Desk Night Auditor (Part-Time)
Front desk agent job in Virginia Beach, VA
from 11pm-7am
Are you a night owl who enjoys creating a welcoming environment and keeping things running smoothly behind the scenes? Join our team as a Part-Time Night Auditor, where you'll play a key role in ensuring exceptional guest experiences and the accuracy of our daily financial operations.
Compensation: $16.00 per hour
Location: 424 Atlantic Avenue, Virginia Beach VA 23451
What You'll Do
As the Night Auditor, you'll be the friendly face that greets guests during the overnight hours and the detail-oriented professional who ensures our records are accurate. Your responsibilities will include:
Welcoming and assisting guests with check-ins, check-outs, and general inquiries.
Handling guest issues promptly and courteously.
Answering and directing phone calls to the right departments.
Performing nightly audit functions such as reconciling transactions, maintaining key logs, filing registration cards, and preparing audit reports.
Supporting special projects and maintaining resort safety standards.
____________________________________________________________________________________________
Requirements
What We're Looking For
We're seeking someone who is both guest-focused and detail-driven. The ideal candidate has:
Previous hotel or resort front desk and customer service experience.
Strong communication and multitasking skills in a fast-paced environment.
Proficiency with basic computer systems (word processing, internet-based software).
A high school diploma or GED, plus 1-3 months of related experience/training (or an equivalent combination).
Flexibility to work overnight, 3rd shift, including weekends and holidays.
______________________________________________________________________________________________
Why You'll Love It Here
Be part of a team that values professionalism, hospitality, and teamwork.
Build valuable skills in guest services, financial reporting, and resort operations.
Enjoy a supportive environment where your role makes a direct impact on guest satisfaction and resort success.
If you're ready to bring your hospitality skills to the overnight shift and thrive in a role that balances guest service with attention to detail, we'd love to hear from you!
Apply today to join our team as a Night Auditor.
Salary Description $16/hr
General Clerk III
Front desk agent job in Norfolk, VA
LB&B Associates, Inc. provides services to some of the most formidable and exacting customers in the world - customers in the Federal and State Government, Fortune 500 companies, and other commercial firms - who require the support and services of highly motivated, skilled, and experienced personnel. Our 1,000 employees and associates across the USA, have helped us build an enviable national reputation for outstanding customer service and professional performance.
Company offers mandatory life Insurance, short / long-term disability insurance, and optional medical, dental and vision insurance. 401k w/ matching, tuition reimbursement program, paid vacation, and paid sick leave.
LB&B Associates Inc. is currently seeking a General Clerk III to support operations located at the Norfolk Federal Office Building, Norfolk, VA. Position reports to the Project Manager. Must be willing to work Monday - Friday, 6:00 am - 2:30 pm, or 9:30 am - 6:00 pm as needed.
Must have a minimum of five (5) years related office administrative experience and a High School Diploma or G.E.D. required.
Duties for the position include.
Typical duties include operating a multi-line phone system, assisting in a variety of administrative matters; maintaining financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; handling/adjusting complaints. Must be highly proficient using Microsoft Office (Word, Excel, PowerPoint, Outlook) and will be required to learn the GSAs NCMMs system of preventive maintenance tracking. Maximo CMMS software experience is a plus.
The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Employer is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law.
Please see job description.
Front Desk Agent Part Time
Front desk agent job in Norfolk, VA
Job Description
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honest
Position Summary
The position involves high guest contact and presents the first point of contact for all our guests. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures. Always maintain positive guest relations. Work to resolve guest challenges, ensuring guest satisfaction. Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.
Physician responsibilities include Exert physical effort in lifting/transporting at least 25 pounds; Push/pull carts and other equipment up to 100 pounds; Endure various physical movements throughout the work areas; Work environment - front office, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings; Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and can work a varied schedule that includes nights, weekends and holidays.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Minimum of 1 year of experience as a Guest Service Agent is preferred
Supervisory Experience: No supervisory experience.
Holiday Inn Oceanside/ Front Desk Agent - Part Time
Front desk agent job in Virginia Beach, VA
Holiday Inn Oceanside Front Desk Agent - PartTime - 3 pm - 11 pm shift Base Rate starting at $15.50 If you are seeking to join a GREAT company that TRULY CARES about YOU - Join our team today ?
The Holiday Inn Oceanside i
s hiring now for Part Time Front Desk positions. We are seeking awesome associates who want to grow their career in hospitality. Cross training is available in other positions. Our team wouldn't be complete without you ! If you want to be part of our great team and want to work now, apply immediately! What You Will Bring To This Role: The Part Time, Evening Shift Front Desk Agent is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. He/She directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Bring your excellent communication skills, leadership skills, and a passion to serve others to apply for our Part Time Front Desk Agent role at the Holiday Inn Oceanside. How You Will Be Rewarded: In exchange for your talent, as a part time associate you will be eligible for benefits that include:
A chance to learn something new every day in a fun, friendly work environment!
Paid Time Off and PTO Sell Back Program
Employee Referral
Company Matched 401K eligibility after 1000 hours worked
Associate Travel Discounts per Brand Guidelines
Free Parking
And much more !
Some of Your Responsibilities Would Be:
Check‐in/check‐out hotel guests courteously and efficiently.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Greet customers immediately with a friendly and sincere warm welcome.
Complete the registration process confirming pertinent information including number of guests and room rate.
Make appropriate selection of rooms based on guest needs.
Processes all payments according to established hotel requirements.
Anticipate guests' needs, respond promptly and acknowledge all guests at all times
Minimum Qualifications:
1-2 years of previous Front Desk Agent experience, preferred
Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in-person and over the phone
Previous cash handling experience
Ability to work Evenings (3:00pm to 11:00pm), weekends, and holidays
a passion to deliver True Hospitality
This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. EOE M/F/Veteran/Disabled
Seeking Front Desk Agents!
Front desk agent job in Virginia Beach, VA
The Wyndham Virginia Beach Oceanfront hotel is located in the prestigious North End section of the Virginia Beach Oceanfront, where we overlook our very own semi-private beach. We thrive on excellence and take pride in building the best team possible so we may provide our guests with the memorable and stress-free stay they deserve.
Job Description
The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
General Requirements:
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
Fundamental Requirements
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
• Follow all cash handling and credit policies.
• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Qualifications
Education & Experience:
• College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required
• Computer experience required.
• Customer Services experience preferred.
Physical requirements:
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
Additional Information
We are located at 5700 Atlantic Ave Virginia Beach, VA 23451.
All your information will be kept confidential according to EEO guidelines.
Background Check Requirements
:
• Must be able to pass a background check pertaining to job requirements, duties and functions.
Front Desk Agent- The Sitio Boutique Property at Atlantic Park
Front desk agent job in Virginia Beach, VA
Job Description
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honest
General Responsibilities
Serve as the first and last impression for all guests, providing warm, polished, and anticipatory service.
Handle check-ins and check-outs, conduct personalized property tours, and communicate key details (amenities, policies, local recommendations).
Maintain and update guest-facing systems (Cloudbeds, Whistle) with accuracy and care.
Coordinate special requests and guest experiences such as surf lessons, picnics, or custom amenities.
Respond promptly to guest inquiries, voicemails, and emails with a friendly and solution-oriented tone.
Update and maintain detailed guest logs including the Daily Guest List, Reserved On reports, and ADS (Arrival & Departure Summary).
Support room inspections, room assignments, and readiness coordination with Housekeeping.
Process guest charges, issue folios, collect deposits, and maintain accurate financial records.
Execute AM/PM checklist tasks with attention to detail and pride in presentation.
Maintain cleanliness and organization of the front desk, lobby, library, boutique, and common areas.
Prepare pre-arrival communications, welcome cards, surf reports, and other thoughtful
Physical Requirements:
Must be able to bend, stoop, squat and stretch to fulfill tasks
Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis
Must be able walk, stand and exert well placed mobility for up to eight (8) hours
Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity
FT Front Desk Agent - Hyatt Place
Front desk agent job in Hampton, VA
Hotel Front Desk / Guest Services Representative, HYATT PLACE HAMPTON Location: HYATT PLACE HAMPTON Full-Time Job Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team. What You'll Get To Do:
Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
Solve Problems: Help guests with any issues or requests quickly and efficiently.
Assist with Reservations: Help guests book their stay and ensure they have everything they need.
Who we are looking for:
Great Attitude: Always cheerful and ready to help.
Good Communication Skills: Can talk and listen to guests clearly.
Problem Solver: Quick thinker who can handle any situation.
Team Player: Work well with other team members to provide great service.
Professional Appearance: Ensure uniform and personal appearance are clean and professional.
Confidentiality: Maintain confidentiality of proprietary information; protect company assets.
Why You'll Love It Here:
Bonus money for doing a great job
Discounts for you, and even your friends and family
Training and Development Opportunities
401(k) with company match, Life insurance
Generous Paid Time Off
Health Coverage: Medical, Dental, Vision.
How to Apply: Ready to join a team where PEOPLE are our passion? Apply now at LHGjobs.com and become part of the Landmark Hotel Group family! Hyatt Place Hampton 1905 Coliseum Drive Hampton, VA 23666 Call Us: ************
Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
HIBA Front Desk Clerk
Front desk agent job in Chesapeake, VA
Job Details Chesapeake, VADescription
The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
General Requirements:
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to work flexible shifts.
• Must be able to stand for long periods of time.
Fundamental Requirements
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
• Ensure logging and delivery of packages, mail and messages to guests.
• Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
• Follow all cash handling and credit policies.
• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Front Desk Clerk
Front desk agent job in Chesapeake, VA
Front Desk Opportunities - Submit Your Resume!
As a staffing agency, our job openings change frequently! While we may not have an immediate front desk position available, we're always looking for great candidates. If you have experience in customer service, reception, or administrative support, we encourage you to submit your resume.
By applying now, you'll be among the first to be considered when a front desk role becomes available. Opportunities can open up at any time, so don't miss your chance to be in our talent pool!
Submit your resume today, and we'll reach out when the right position comes up.
Responsibilities:
Greet visitors, clients, and employees with a warm and professional demeanor.
Answer and direct phone calls, take messages, and provide basic information as needed.
Manage appointment scheduling and visitor check-ins.
Handle inquiries and assist with general office tasks to support daily operations.
Perform administrative duties such as filing, data entry, and organizing office supplies.
Ensure the front desk area remains clean, organized, and welcoming.
Requirements
High school diploma or equivalent required.
Previous experience in a customer service or front desk role preferred.
Strong communication skills, both written and verbal.
Proficient in Microsoft Office Suite and comfortable using computer systems.
Excellent organizational skills and attention to detail.
Ability to multitask and thrive in a fast-paced environment.
Flexibility to adapt to changing schedules or business needs.
Auto-ApplyFlexible Front Desk Associate
Front desk agent job in Chesapeake, VA
Benefits:
401(k)
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, LTD Hospitality Group has an immediate opening for you to join our team as a Front Desk Associate.
If you possess a positive, problem-solving attitude and a constant pursuit to be better... this is the perfect position for you!
The Front Desk Associate is responsible for assisting our guests efficiently, courteously and professionally in all Front Desk related functions and to maintain the company's high standard of service and hospitality.
Provide the highest quality of service to the customer at all times.
Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of registrations.
Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures.
Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
Handle multitasking in a face paced environment.
Ensure that all cash, check and miscellaneous departments are in balance at the end of each shift. Utilize proper cash handling procedures in accordance to company policies.
Receive and transmit mail, phone, and written messages for guests.
Answer inquiries pertaining to hotel services.
Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by company policy.
Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms and room selling strategies; hotel rates and discounts and how to handle each; and hotel credit and check cashing policies and procedures.
Be very knowledgeable of the Brand loyalty programs and their benefits and current promotions being offered.
Responsible for proper telephone etiquette and online responses.
Other duties as assigned by the supervisor
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
Has a sincere desire to exceed guest expectations
Must have exceptional oral and written communication skills
Must be dependable
Must have computer proficiency
Must have a minimum of a high school diploma or equivalent
Must be able to work weekends and holidays
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Benefits:
Medical, Dental, Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!
For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
Compensation: $14.50 - $16.00 per hour
Property Location
With a stay at Aloft Chesapeake in Chesapeake, you'll be within a 15-minute drive of Greenbrier Mall and Norfolk Premium Outlets. This hotel is 9.4 mi (15.2 km) from Virginia Beach Town Center and 10.6 mi (17.1 km) from Norfolk Scope.
Rooms
Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Amenities
Enjoy recreational amenities such as a 24-hour health club and an indoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Dining
Satisfy your appetite at the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Chesapeake? This hotel has facilities measuring 581 square feet (54 square meters), including a meeting room. Free self parking is available onsite.
Auto-ApplyFront Desk (Virginia Beach)
Front desk agent job in Virginia Beach, VA
The Role: Family Dental LLC in Virginia Beach, VA is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.
Who Are We: Family Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.
Benefits:
Competitive compensation
Career mobility and advancement
Career training and development
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft
KOS Services Inc. / Family Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyReservations Agent
Front desk agent job in Williamsburg, VA
Overview: A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations.
Responsibilities:
Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer.
Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities.
File guest correspondence or other reservation documentation as needed
Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect.
Coverage and execution of Front Desk duties as needed
Generate outbound call revenue
Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage
Follow all policy, procedures, and service standards.
Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms.
Qualifications:
Ability to converse coherently in English.
Must be at least 18 years of age.
1-2 years of guest service/customer service experience required.
Ability to deal with callers tactfully.
Ability to use basic computer applications.
Basic keyboarding proficiency.
Ability to interact with diverse peoples and help resolve any issues.
Ability to retain information.
Ability to work in a fast-paced environment.
Effective time management and organizational skills.
Strong communications skills.
Standing/Sitting for up to eight hours per shift
Ability to workdays, nights, weekends, holidays.
Reservation Agent - FULL TIME
Front desk agent job in Gloucester Point, VA
JOB Posting
JOB TITLE: Reservation Agent
DEPARTMENT: Rental Boats
REPORTS TO: Circle of Boating Manager/ General Manager
The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential.
DUTIES AND RESPONSIBILITIES:
Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs
Answer online inquires and responds to these inquires in a timely manner
Performs opening and closing job duties
EDUCATION AND EXPERIENCE:
Excellent customer service skills - known as someone who goes above and beyond
Ability to answer phones in a professional manner
Must have a positive attitude
Must have highly effective communication skills and time management skills
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
Must be able to swim or be willing to wear a personal flotation device in instances of emergency
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.
STATEMENT OF PURPOSE
This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.
Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.
Auto-ApplyFront Desk Attendant
Front desk agent job in Virginia Beach, VA
Job Description
Provides customer service and support to guests with questions and inquiries via phone, direct mail, and direct contact.
Provides an enjoyable vacation experience from check in to check out. Educates the guests on hotel policies and area events and attractions. Performs as hotel curb-side greeter and express check in agent for guests upon arrival. Conducts switchboard operations and relays guest's messages/incoming mail when appropriate.
Responds to guest inquiries, questions, suggestions and resolves minor complaints and discrepancies. Follows up with the Front Office Manager or VSA Resorts Manager as appropriate.
Processes reservation payments, deposits, and refunds. Confirms address, telephone, and email information for all guests.
Reconciles shift activity reports and performs key and folio audits.
Enforces hotel policies and procedures.
Coordinates housekeeping and maintenance reported requests and follows up with guests.
Performs related duties as assigned or as situation dictates.
Guest Service Agent I - Hilton Norfolk The Main
Front desk agent job in Norfolk, VA
Job Advertisements
Experience required, Hilton OnQ experience preferred
Proudly representing the hotel or resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries and opportunities in a seamless, efficient, courteous, and professional manner to achieve maximum customer satisfaction.
Responsibilities
Manage mobile Check-in services
Verify available inventory by room type
Understand and act on service recovery situations based on brand and Gold Key|PHR policy
Maintain professional communication with guests through your knowledge and ability to assist with customized needs including but not limited to amenity setup, breakfast vouchers, transportation to airport or other destinations, late checkouts, or reservations
Resolve a guest concern on billing, transfer a Folio
Perform all duties of Guest Service Agent II
Handle guest registration process in an efficient and friendly manner to include check-ins/check-outs in accordance with Gold Key|PHR standards/hotel credit/cash handling policies. Follow PCI compliance procedures when communicating with guests during registration.
Verify ID and confirmation number and credit card to ensure accuracy of name, type of payment, rate, market segment.
Make and Inventory guest room keys according to policy and request re-keying as necessary.
Be knowledgeable of the property or complex to answer basic guest questions to include room types, property amenities, outlet themes, menus and hours and answers to commonly asked questions.
Be a positive example of gracious, welcoming, and professional behavior to all members of the hotel staff and to hotel guests.
Present opportunities to upgrade room nights.
Ensure Guest Satisfaction through best communication practices by taking accurate guest requests, answering all inquiries in connection with hotel services, placing timely work orders and prompt response calls.
Navigate the property management system and reservation platforms quicky and efficiently (to include Expedia, Booking.com)
Update pass down and communication logs to verify requests received are completed and satisfied.
Successfully complete other assigned duties.
Qualifications
Type
Qualification
Experience
High School Diploma or equivilent required.
Experience
1-2 years experience in a hotel or other customer relations position.
Skill
Ability to communicate in English. Second language desirable.
Skill
Ability to handle cash and credit transactions.
Skill
Ability to provide exceptional guest service. Interacts well with people face to face as well as over the phone.
Skill
Ability to multi task
Skill
Type a minimum of 35 WPM. Data entry experience preferred. Passes computer proficiency.
Auto-ApplyFront Desk Receptionist
Front desk agent job in Virginia Beach, VA
Step Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA! Benefits & Perks: No weekend hours - Enjoy a Work-Life Balance! No late nights - office closes at 5:30 PM Complimentary vision care and eyewear/contacts A focus on quality patient care, not high volume What We Offer: A positive, close-knit team environment where collaboration and patient care come first.
Leadership that values your work-life balance and encourages your personal and professional growth.
The chance to make a meaningful impact on our patients' experience every single day.
Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love.
Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!
Front Desk Attendant - Williamsburg Inn
Front desk agent job in Williamsburg, VA
Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible.
The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.
Maintains a high standard of service and hospitality at all times.
Trains new employees.
Performs other duties as required.
Requirements:
Must be available to work all shifts including days, nights, weekends, and holidays
Some front desk or guest relations experience preferred
High school diploma or G.E.D.
Full time position
Ability to handle cash handling duties
Flexibility to include availability on short notice
Excellent public contact and organizational skills
Effective oral and written communication skills
Demonstrate the ability to:
(1) Handle guest complaints with professionalism and tact.
(2) Work effectively under pressure
(3) Stand for extended periods
(4) Respond quickly and professionally to situations
(5) Manage paperwork efficiently
Williamsburg Inn
Iconic elegance and an exceptional culinary experience. Representing the height of luxury in Historic Williamsburg, the iconic Williamsburg Inn has been reimagined to bring you the best of the old world and the new. The only Forbes Travel Guide Five-Star rated resort in the Historic Triangle. Staying true to its impressive Regency style, culinary options have been elevated to suit today's evolved tastes. You'll also enjoy stunning views of our legendary Golden Horseshoe Golf Course while you enjoy our newly expanded outdoor spaces and redesigned signature-themed suites
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Who We Are
Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world.
Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse people who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.
The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area.
Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
Front Desk Receptionist - Williamsburg, VA
Front desk agent job in Williamsburg, VA
Job DescriptionBenefits:
Paid sick time
Competitive salary
Wellness resources
Paid time off
Benefits/Perks
Great Work Environment
Competitive Compensation
Job Summary
We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families.
Responsibilities:
Greet and welcome veterans, visitors, and staff in a courteous and professional manner.
Verify patient demographics and provide intake forms.
Manage the appointment calendar and sign-in sheets efficiently.
Assist veterans with completing necessary forms and paperwork as needed.
Perform basic screening checks such as temperature or blood pressure checks
Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed.
Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
Maintain a clean and organized office space.
Order office supplies and keep inventory of stock
Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations.
Answer phone calls and emails promptly and direct them to the appropriate person or department.
Maintain office security by following safety procedures and controlling access via the reception desk
Adhere to all HIPAA regulations and patient confidentiality guidelines.
Qualifications/Requirements:
High school diploma or higher.
Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred.
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Excellent customer service skills
Attention to detail
This is a part-time position providing 16-28 hours a week.
Receptionist and Front Desk Kennel support
Front desk agent job in Williamsburg, VA
Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.).
Front desk support is highly interactive with dogs and cats, including helping customers drop off and pick up. Light housekeeping is also expected (maintain the lobby, help with laundry, etc.). Support with doggy daycare as needed.
Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift
If you love working with animals and are customer oriented- this job is for you!
Requirements
Responsible, friendly and outgoing
Able to multi-task and be highly organized
Prioritize customer needs
Able to use computer software and payment system
Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning
Work with many different types of dogs and cats
Able to work weekends and holidays
Holiday Inn Express-Virginia Beach- Front Desk Agent - Part Time
Front desk agent job in Virginia Beach, VA
Holiday Inn Express Front Desk Agent - Part -Time Weekends Base Rate starting at $15.50 If you are seeking to join a GREAT company that TRULY CARES about YOU - Join our team today ?
The Holiday Inn Express Virginia Beach i
s hiring now for a weekend Part Time Front Desk position. We are seeking awesome associates who want to grow their career in hospitality. Cross training is available in other positions as well as opportunities for full time shifts as season arrives. Our team wouldn't be complete without you ! If you want to be part of our great team and want to work now, apply immediately! What You Will Bring To This Role: The Part Time, Front Desk Agent is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. He/She directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Bring your excellent communication skills, leadership experience, and a passion to serve others to apply for our Part Time Front Desk Agent role at the Holiday Inn Express Virginia Beach. How You Will Be Rewarded: In exchange for your talent, as a full time associate you will be eligible for benefits that include: A chance to learn something new every day in a fun, friendly work environment! • Paid Time Off
• Employee Assistance Program
• Employee Referral Incentive
• Company Paid Short Term Disability, Life Insurance and Accidental Death
• Company Matched 401K
• Associate Travel Discounts per Brand Guidelines
And much more .....
Some of Your Responsibilities Would Be:
Check‐in/check‐out hotel guests courteously and efficiently.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Greet customers immediately with a friendly and sincere warm welcome.
Complete the registration process confirming pertinent information including number of guests and room rate.
Make appropriate selection of rooms based on guest needs.
Processes all payments according to established hotel requirements.
Anticipate guests' needs, respond promptly and acknowledge all guests at all times
Minimum Qualifications:
1-2 years of previous Front Desk Agent experience, preferred
Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in-person and over the phone
Previous cash handling experience
Ability to work Evenings (3:00pm to 11:00pm), weekends, and holidays
a passion to deliver True Hospitality
This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. EOE M/F/Veteran/Disabled