Front desk agent jobs in Coconut Creek, FL

*Insight Global is hiring on behalf of one of our clients in the real estate industry* **This position is fully onsite, working 9am-6pm Monday-Friday in Palm Beach Gardens, FL; candidates must be local and open to commuting daily!** Job Description: Title: Front Desk Receptionist Duration: 9-month contract-to-hire Type: Fully onsite, 5 days/week (Monday-Friday) from 9am-6pm Location: Palm Beach Gardens, FL Must Have: 3+ years of experience in an Administrative Assistant, Office Admin or Front Desk Receptionist role Experience greeting customers and providing a professional and friendly first impression upon arrival Prior experience answering inbound phone calls with a high sense of customer service Proficient with Microsoft Office Suite Excellent written, verbal, and interpersonal communications skills Plusses: Prior experience in Real Estate or in a Law Firm Day to Day: Insight Global is seeking a Front Desk Receptionist for an investment Real Estate investment company in Palm Beach Gardens, Florida. This person must sit onsite 9:00AM to 6:00PM and will be responsible for maintaining the front desk by greeting partners and clients in a professional manner and assisting them to the conference rooms. The front desk receptionist will also answer, screen, and respond to incoming calls with the highest level of customer service, so excellent written, verbal, and interpersonal communications skills are required. Other administrative duties will be required on an as needed basis. Compensation: $23/hr to $28/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: Demonstrates excellent customer service, communication, and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required. Skills & Qualifications: High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements: Ability to lift 30 - 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner. Schedule: Morning - 7am - 3pm Afternoon - 3pm - 11pm Overnight - 11pm - 7am What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $16- $18 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

We are seeking a professional and friendly Receptionist to join our team, fully onsite in Brickell, FL. The Receptionist will be the first point of contact for visitors and provide administrative support across the organization. Responsibilities - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable - Provide basic and accurate information in-person and via phone/email - Receive, sort, and distribute daily mail/deliveries - Maintain office security by following safety procedures and controlling access via the reception desk - Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing Qualifications - Proven work experience as a Receptionist is required. - Proficiency in Microsoft Office Suite - Hands-on experience with office equipment (e.g., fax machines and printers) - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Excellent organizational skills

Headquartered in sunny Miami, Florida, Pure Beauty supplies the Southeast United States as well as neighboring Islands with annuals, perennials, and succulents. We are a family-owned business with growing locations in Florida, Georgia, and Texas. We are committed to providing our customers with the highest quality plants and remaining up to date with the latest garden trends. Job Summary: The Corporate Receptionist will be the first point of contact for visitors to our office and will also provide administrative support across the organization. The Corporate Receptionist's responsibilities include, but are not limited to, greeting and directing guests, answering and directing phone calls, managing room bookings, and providing general administrative support to our team. The ideal candidate has excellent communication and multitasking skills, a positive attitude, and a strong work ethic. Duties/Responsibilities Answer, screen and forward incoming phone calls Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Ensure reception area is tidy and presentable, with all necessary stationery and material Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Order office supplies and keep inventory of stock Update calendars and schedule meetings Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Helps the HR team with employee catalog and payroll discrepancies Perform accurate and timely data entry for carrier information, ensuring all records are complete, organized, and up to date. Place monthly uniform orders for staff Assist with planning and coordinating company events, including holiday celebrations, team-building activities, and special projects. Required Skills/Abilities: Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks High school degree; additional certification in Office Management is a plus Education and Experience: High school diploma or equivalent required Minium of three years of customer service experience Minium of three years of recent experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Prolonged periods of standing, walking, stretching, bending, kneeling, and pulling. Must be able to work in the hot humid weather for extended periods of time. Must be able to pull, carry, and lift 5 pounds or more at a time up to 50 pounds.

Must be Bilingual in English/Portuguese Medical clinic however medical experience is preferred but not required just reception/customer service/or administrative experience and willingness to learn a new industry. Must have ability to work between the hours of 8am-6pm M-F and have flexibility to work Saturday 8-12 as well. 40 hours per week full time. The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). Responsibilities Answer and direct phone calls Distribute mail Act as first point of contact for visitors Qualifications High school diploma or relevant work experience Ability to maintain a positive attitude Excellent communication skills

Mercor is recruiting **Bookkeeping, Accounting, and Auditing Clerks who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Bookkeeping, Accounting, and Auditing Clerk. Applicants must: - Have **4+ years full-time work experience** as a Bookkeeping, Accounting, and Auditing Clerk; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Ambassador resolves residents' inquiries related to in-property and off-premises attractions, facilities, services, or activities. Experience Ambassadors are responsible for engaging directly with residents and with homeshare guests prior to and throughout their stay at our communities. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Establish rapport with residents and guests so they always feel loved Serve as the first point of contact between guests and the organization Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism. Greet residents by their name and with a smile to make guests feel welcomed and valued Provide exceptional hospitality in compliance with quality assurance expectations and standards to create a memorable customer experience Resolve disputes promptly with the goal of achieving customer satisfaction Increase company reputation and ensure sustainable growth by discussing the benefits of living at the property, distributing active marketing materials, and providing exemplary service to residents Answer, record, and process all calls, messages, requests, questions, or concerns Run daily reports, identify any special requests, and check reports for accuracy Protect the property and its residents by monitoring who comes in and out of the premises Proactively identify potential issues and take the appropriate action to resolve them, informing management when necessary Constantly increase residents' benefits through active marketing and partnership with the neighboring businesses Increase resident satisfaction and retention within the community through programming alongside the Director of Services, General Manager, and one-on-one contact Remain knowledgeable of local activities and establishments in the area to offer recommendations, answer questions, and give directions Manage building access for guests, residents, and authorized vendors using key system technology Maintain the atmosphere and cleanliness of entry lobbies and common spaces by stocking and taking inventory of refreshment stations, cleaning up immediate areas and any other necessary tasks to ensure guests and residents feel welcome Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager Fully comprehend emergency procedures and the property evacuation plan, and assist with locking elevators open for emergency crews Develop and maintain positive working relationships among building staff Store luggage and politely handle early check-in, late checkout, and any other requests when necessary Assess property and inform maintenance team of any need for repair or cleaning, including receiving and logging resident service requests and following up to ensure completion Have full knowledge of and be compliant with all property safety and emergency procedures and follow all local, city and federal regulations Assist with administrative duties such as light copying, package management and other requests as deemed necessary by management and residents Work on special projects as deemed necessary by management Perform other related duties and assignments as needed and assigned Skills and Experience High School Diploma or equivalent required; some college preferred A minimum of one year of experience working in hospitality or customer service industry required Multifamily experience preferred Excellent interpersonal skills and the ability to communicate effectively with residents, guests, team, management, and third-party vendors in person, by telephone, and via email or text Computer savvy with the capacity to learn and master multiple software systems Ability to analyze, organize, prioritize, and follow up with a strong sense of urgency Active listening skills, strong attention to detail, and strong organizational skills when responding to inquiries and requests Proactive decision-making and problem-solving skills Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Property Description Margaritaville Hollywood Beach Resort presents an exciting opportunity for job applicants seeking a vibrant and dynamic hospitality career. Located on the iconic Hollywood Beach Broadwalk in Florida, our resort offers a laid-back, tropical paradise atmosphere with exceptional amenities and renowned guest service. As a team member, you will have the chance to work in a fun and energetic environment, providing personalized service to our valued guests. With opportunities for career advancement, ongoing training, and a supportive work culture, Margaritaville Hollywood Beach Resort is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to creating unforgettable experiences for our guests. Apply now and take the next step in your hospitality journey with Margaritaville Hollywood Beach Resort! #Margaritaville #HollywoodBeachJobs #HospitalityCareers #ResortJobs #TeamMargaritaville #BeachLife Overview We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today! Qualifications High school diploma or equivalent Previous experience in hospitality or customer service preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Excellent organizational skills and attention to detail Basic computer skills and experience with reservation software Ability to work flexible hours, including weekends and holidays Positive attitude and willingness to learn and grow in the role Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Coconut Grove is looking to hire a Reservations Agent. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel's interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS A RESERVATIONS AGENT: You will be responsible to ensure that reservation hotlines are attended to at all times to meet daily business needs and will be responsible for creating, updating, and maintaining reservation records promptly in accordance with guests' booking confirmations. RESPONSIBILITIES Gathers all necessary information from the caller when booking a reservation Check daily emails Enter wait listed reservations in PMS Handle credit card payments, as well as credit card authorizations Process reservations amendments and cancellations File reservations Forward guest inquiries and credit card disputes to Reservations Supervisor Negotiate rate discounts requests with Management approval Communicate Front Office of late check outs and extensions requests Maintain guest records Cross train Block special request reservations Communicates hotel products and services to guests Uses suggestive selling techniques to up sell hotel rooms according to hotel standard procedures Coordinates with other departments on joint tasks as they relate to sales, particularly the front office and food and beverage departments Reviews guest arrivals each morning and notes any special requests and prepares staff to ensure product is on hand and request is executed Serves as the concierge if needed to accommodate potential guests' needs when scheduling reservation Practices safety standards and report any unsafe condition to the manager Processes group, third party and wholesale reservations Maintains office supplies; and mails hotel advertising material to guests Ensures reservation department policies are followed including deposit requirements, cancellation policies, comp rates, public space policy, room rates, etc. Maintains and ensures compliance of all policies and procedures REQUIREMENTS AND SKILLS: Work experience as in reservations or similar job Previous guest service Previous customer service experience preferred Excellent communication Maintains a good energy level Thorough and organized Professional Punctual Flexibility to work in shifts Ability to work with little or no supervision while meeting high-performance standards Ability to follow instructions High school diploma is a plus Grooming: All Employees must maintain a neat, clean, and well-groomed appearance per Mr. C's standards. INTENT AND FUNCTION OF S: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR 55BblwVZFc

The Reservation Agent will handle all incoming and outgoing calls with efficiency and professionalism. Essential Duties and Responsibilities Previous Experience- Timeshare/Hotel, Travel Agent, Customer Service/Hospitality. Professional, Strong inter-personal skills, with an ability to effectively communicate in English and Spanish both verbally and in writing. Ability to think quickly and strategically to solve problems with exceeding expectations as the result. Adapt to change with ease and able to handle many tasks simultaneously. Handle high volume of incoming and outgoing calls. Proficient in typing, Microsoft Word, Excel and PowerPoint, etcetera. Must have flexible availability and can work with rotating weekends. Education and/or Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE/D/V

WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE © We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include: Competitive Wages • Medical, Dental, Vision Insurance • Life Insurance • 401K Program • Paid Holidays and Vacation • Outstanding Recognition and Awards Program • Effective Training Programs • Tuition Reimbursement • Complimentary Parking and Meals in Dedicated Employee Restaurant • Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases • Management Programs to Progress on Your Career Journey • Health and Wellness Fairs JOB OVERVIEW: Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information. REPORTS TO: Reservations Manager. WORK ENVIRONMENT: Reservations Department. KEY RELATIONSHIPS: Internal: Staff in Reservations, Front Desk, PBX, Sales & Catering; Housekeeping Engineering, Food & Beverage, Resort Assistant Managers, and Executive Offices. External: Resort guests/visitors, Corporate Reservations Center personnel, Travel and Tour Company representatives, other Resorts. QUALIFICATIONS Essential: High school graduate or equivalent vocational training certificate. Compute basic arithmetic. Fluency in English both verbally and non-verbally. Provide legible communication and directions. Ability to: prioritize and organize. be a clear thinker, remaining calm and resolving problems using good judgment. follow directions thoroughly. understand guest's service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent Resort data. Desirable: Some college or training in the Hospitality Industry. Previous experience as a Reservation Agent. Fluency in a foreign language, preferably Spanish. Ability to suggestively sell. Ability to input and access information in the property management system/computers. Previous guest relations training Luxury hospitality experience and knowledge of Forbes Travel Guide standards. PHYSICAL ABILITIES Essential: 1. Exert physical effort in transporting 30 pounds. 2. Endure various physical movements throughout the work areas. 3. Reach 12 inches. 4. Remain in stationary position for 8 hours throughout work shift. 5. Satisfactorily communicate with guests, management and co-workers to their understanding. ESSENTIAL JOB FUNCTIONS Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of: All Resort facilities/services, hours of operation. All guest room layouts, bed types, decor, appointments and locations. Room availability for any given day. Restricted dates, rates and room types. All room rates, packages and promotions. Specific arrangements between Resort and travel agencies, corporate reservations center. Entertainment/special events scheduled in the Resort. Access all functions of the computer system. Set up work station with necessary supplies and resource materials. Answer telephone calls within 3 rings, using correct salutations and telephone etiquette. Process all reservation requests, changes and cancellations received by phone, fax, telex, mail, internally and through corporate reservations center or travel agencies. Ascertain callers' needs through open-ended questions. Describe room accommodations and all amenities. Obtain all designated information to book a reservation. Accommodate special requests and designate such in system. Access guest history records to best service guests; maintain accurate information in guest history files. Maximize rate for all reservations. Promote and sell holiday and other packages to callers requesting reservations on designated dates. Assist callers with dining room reservations and amenity orders. Verify availability. Suggest alternate dates for sold-out dates. Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller. Relay accurate information on transportation arrangements from airport to Resort; input and document such requests. Set up proper billing accounts (i.e., sharewiths, room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits. Verify all reservation information with caller to ensure accuracy. Input correct information into proper fields to inform other departments of pertinent information (i.e., flags, comments, guest message). Document all information for manual reservations on designated form. Input all manual reservations into the system. Obtain approval from Front Desk management for same day reservations on near sell-out dates. Process confirmation letters. Designate and apply appropriate travel agency commissions. Initiate deposit refunds for non-group reservations. Refer requests for initial booking of group rooms, banquet or convention requests to the Sales Department. Create individual files and group masters with designated information for each group booking received from the Sales Department. Update changes received from Sales. Set up group room blocks in the system. Book group reservations against the room block. Input group rooming lists. Monitor group cut-off dates and review with Sales or group contact. Review group resumes and convey all pertinent information in the system to appropriate personnel. Monitor and maintain wait lists daily. Process requests for mailing brochures, correspondence and package information. Compile and maintain information for daily/weekly/monthly reports. Review status of assignments and any follow-up action with on-coming Agent. To participate in our commitment to sustainability you are to engage in eco-conscious initiatives, and lead by example, contributing to our mission of fostering a greener future as we embrace the perspective that at Acqualina, we are not just a team; we are stewards of the environment and champions of sustainability. SECONDARY JOB FUNCTIONS Contact area Resorts for availability and rates. Assist PBX and Front Desk as assigned. Document maintenance needs on work orders and submit to Manager.

Job Title: Reservations Agent Department: Reservations Reports To: Director of Rooms FLSA Status: Non-Exempt The Reservation Agent plays a pivotal role in providing exceptional customer service and efficient reservation processing. This detail-oriented individual assists customers with their booking needs, offering travel suggestions, and ensuring a seamless reservation experience. RESPONSIBILITIES: Assist and advise customers in selecting from a variety of travel options. Make reservations based on customer requirements and budgetary allowances. Check the availability of accommodation or transportation for customers' desired travel dates. Help plan travel itineraries by suggesting local tourist attractions and places of interest. Process payments and send confirmation details to customers. Resolve any issues that may arise with bookings or reservations. Sell and promote reservation services, including additional offerings such as tour tickets, travel insurance, or upgraded accommodations. Answer customer questions about the reservation process. Up-sell when appropriate, informing customers of additional services or special packages. Provide support to customers needing to amend or cancel a reservation. QUALIFICATIONS: Experience working in sales or public relations, preferably in the hospitality or travel industries. Customer service experience. Multi-tasking and time-management skills, with the ability to prioritize tasks. Proficient in Microsoft Office Suite. Data entry experience. Flexible working hours. EDUCATION: High School Diploma / Bachelor's degree in a related field is highly preferred. LANGUAGE SKILLS: Excellent verbal and written communication skills in English and Spanish (preferred). REASONING ABILITY: Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners. Ability to work well under pressure and respond quickly and effectively to emergencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Prolonged periods sitting at a desk and working on a computer or standing for a prolonged time. Must be able to lift up to 15 pounds at times. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary. This candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description Processes telephone calls and reservations in a timely manner following Trump National Doral standards. Answers all telephone calls including reservations and guest inquiries in a friendly and courteous manner, for package reservations, tee times, spa appointments and internal and external communications. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS OF RESERVATION CALLS: Answers all reservations, telephone calls and emails in a friendly manner, using clear English communication. When processing emails or listening to callers, ensure a clear understanding of their inquiries and requests. Promptly provides accurate information regarding availability of accommodations and other requested information. Assists other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions. Use proper selling techniques and maintain the utmost in professionalism while personalizing each call. Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs. Processes all group contracts from the Sales Department. Obtains data from various sources, including but not limited to faxes, electronic messages and handwritten lists. Enters all group blocks into reservations computer system and verifies correctness of data entered against the data received. Follow up with the Sales Department regarding all questions that stem from the groups. Monitors group blocks after they have been entered into the computer system. Achieve or surpass all departmental standards in regards to shop scores, calls answered, call conversion. Maintains suite and VIP reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet guest needs. ESSENTIAL FUNCTIONS OF INTERNAL AND EXTERNAL CALLS and COMMUNICATIONS: Answers calls originating from external and internal sources. Directs the caller to the appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other requests. Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers. Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. Greets callers with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc. Promptly answers the telephone and web inquiries. Inputs messages into the computer and tells other associates of special guest needs. Retrieves messages and communicates the content to the guest. Enters all guest responses and requests into Alice in order to provide effective and efficient service. Provides a record of all Guest Insights to allow departments to properly research and respond to the guest for any challenges which may occur. Field guest complaints, conducting research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy resort activity. Plans and implements detailed steps by using experienced judgment and discretion. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Assists office in any other administrative duties as needed. Prepares reports as required. Attends training and meetings as required. Attempts to communicate with guests in guest's native language. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolves complications such as location changes or credit issues. Summons team members to escort guests to/from their rooms as appropriate. Operates various office machines. Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using a computer system. Call for repair and technical support of all computer based PBX equipment. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to read, listen and communicate effectively in English. Ability to access read and accurately input information using a moderately complex computer system. Ability to effectively deal with both internal and external guests, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Constant Standing Occasional Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Rare Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Taste Never Smell Never Lifting/Carrying (# lbs) Occasional up to 20 lbs. Travel Rare Typing Constant OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE One to two years of prior Guest Service, Reservations, Front Office or Sales experience is preferred. Prior luxury hospitality experience and previous PBX experience preferred. Ability to speak multiple languages is desirable. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Reservations Agent Department: Sales & Marketing The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations, and answer questions on rates, hotel facilities, services, and special promotions. Job Specifications Qualifications Minimum 1-year experience in Reservations, Sales, or Front Office experience at a comparable quality property preferred Must speak English fluently. Bilingual Spanish, Portuguese, and French preferred Knowledge of Opera a plus General knowledge of hotel departments preferred Excellent communication skills - oral and written Excellent communication skills, including the ability to speak, read and write fluently in English. Being Bi-lingual is a plus. Excellent guest service skills; Strong Customer Service background. Ability to work a flexible schedule to include weekends and holidays Job Duties Job Specific Answer all phone calls routed to the reservation department and assist the caller using proper phone technique. Use proper selling techniques and maintain the utmost professionalism while personalizing each call. Process all reservation requests, including changes and cancellations, by phone, fax, or other channels. Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs. Must maintain a basic knowledge of revenue management techniques and must realize their impact. Assist with monitoring room inventory when Revenue Manager is not present. Run arrival reports from all channels and ensures all reservations have been entered correctly. File and organize all paperwork. Work closely with Front Office and Sales Department. General Promotes and applies teamwork skills at all times. Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance. Is polite, friendly, and helpful to guests, management, and fellow Team Members Executes emergency procedures in accordance with hotel standards. Complies with required safety regulations and procedures. Attends appropriate hotel meetings and training sessions. Maintains cleanliness and excellent condition of equipment and work area. Complies with hotel standards, policies, and rules. Recycles whenever possible. Remains current with hotel information and changes Complies with hotel uniform and grooming standards Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Are you a hospitality professional with experience in Hotel and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Member Accommodations Agent. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Summary Member Accommodations Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements Work experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this culinary job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity - Drug-Free Workplace

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: Demonstrates excellent customer service, communication, and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required. Skills & Qualifications: High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements: Ability to lift 30 - 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner. Schedule: Morning - 7am - 3pm Afternoon - 3pm - 11pm Overnight - 11pm - 7am What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $16- $18 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Mercor is recruiting **Bookkeeping, Accounting, and Auditing Clerks who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Bookkeeping, Accounting, and Auditing Clerk. Applicants must: - Have **4+ years full-time work experience** as a Bookkeeping, Accounting, and Auditing Clerk; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**