Front Desk Agent
Front desk agent job in Columbus, GA
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front Desk Clerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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Front Desk Agent
Front desk agent job in Columbus, GA
Overview:Responsible for checking guests in/out of hotel while providing courteous and efficient customer service to maximize room revenue and occupancy.Responsibilities and requirements:
· Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest.
· Ensure all guests are checked in/out in a courteous and timely manner.
· Review Front Office Log daily and monitor all VIP/Special Guests request.
· Must always be aware of current rates, packages, and promotions.
· Log and deliver all messages, packages, and mail in a timely professional manner.
· Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner.
· Run room status reports and relay necessary information to affected departments.
· Comply with standards/regulations to encourage a safe and efficient hotel operation.
· Assist with training/cross training for new hires and current employees.
· Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag.
· Participate in day-to-day operations and establish a pleasant relationship with staff.
· Attend/Participate in all meetings and training required by management.
· Perform other duties as assigned by management.
Qualifications and Education Requirements
· High school diploma or GED required.
· Must be 18+ years old.
· Microsoft Office Suite (Outlook, Excel, Word) preferred.
· Detail oriented with strong verbal/written communication skills required.
· Able to work well in stressful situations and maintain composure under pressure.
· Strong mathematical skills required to complete payment processing.
· Must pass a background check and drug screen.
Physical requirements
· Must be able to stand/walk for extended periods of time.
· Able to lift, carry, push, and pull up to 10-25 lbs.
Disclaimer:
The is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Front Desk Agent
Front desk agent job in Columbus, GA
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
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Front Desk Agent - Microtel - Opelika, AL
Front desk agent job in Opelika, AL
Job Details Opelika, ALFront Desk Agent - Microtel - Opelika, AL
Microtel-Opelika, AL is actively seeking service-oriented Front Desk Agents to join our work family!
As a Front Desk Agent, you will be responsible for all functions of the front desk as they relate to the daily operations of the hotel. This position provides quality customer service and maintains a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations. Work tasks include (but are not limited to):
Protecting guest privacy and safety when within the reasonable control of the position to do so
Making, editing, confirming, and editing guest reservations
Communications with guests and associates
Telephone and computer operations
Report gathering and interpretation
Maintenance of public areas
Cash handling
Key Issuance
Deposits
Other duties as assigned
What we need from you:
We are seeking dedicated and flexible team members who are able and willing to work nights, weekends, and holidays, and are authorized to work in the United States. Prior hotel front desk experience is preferred but not required. This job may require you to:
Operate Wyndham brand management software
Read and record assignments
Carry or lift items weighing up to 50 pounds
Push and/or pull heavy cleaning carts
Frequently stand and walk around the property
Frequently bend, stoop, and kneel
What we offer:
We offer our work family competitive pay, paid time off, holiday pay, and Wyndham Hotel discounts. You will also get to be a part of a team that challenges, mentors, and encourages you during your career! Does this sound like a job for you? If so, apply TODAY!
We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.
General Clerk I (CIF)
Front desk agent job in Columbus, GA
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
The General Clerk I is responsible for performing various repetitive clerical tasks in a sequence such as data entry, filing documents, answering multi-line phones/voicemail systems, scheduling reviewing records, producing reports. The General Clerk I is required to comprehend workplace operations such as external and internal policies and procedures.
Responsibilities
MAJOR RESPONSIBILITIES:
+ The General Clerk I is required to comprehend workplace operations such as external and internal policies and procedures.
+ Gathers, complies, and verifies information and performs data entry.
+ Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence, such as data entry, coding and filing in an extensive alphabetical file, operating basic office equipment (i.e. photocopier, facsimile, multi-line phone/voicemail systems, and minimal computer programs.
+ Uses own judgement in choosing the proper procedure for each task.
+ Assists in inventories.
+ Other duties may be assigned to meet organizational/operational objectives.
+ Job duties and responsibilities may change due to contractual requirements
WORKING ENVIRONMENT:
+ Function in an office or warehouse environment in a stationary position approximately 50 percent of time or more.
+ May be exposed to outside weather such as exposure to heat, cold, and warehouse environments.
+ Based on mission requirements there may be required to work overtime, flex time work and weekends.
PHYSICAL ACTIVITIES:
+ Must be able to lift a maximum of 45 pounds without assistance.
+ Must be able to stand and walk within work sites 6-8 hours a day in performance of duties.
+ May be required to wear Personal Protective Equipment (PPE)such as protective face masks, protective head, safety vest and eye wear and protective steel or composite toe shoes.
+ Must be able to walk on uneven ground and within work various sites 6-8 hours a day in performance of duties.
Qualifications
MINIMUM QUALIFICATIONS:
EDUCATION/CERTIFICATES:
+ High School Diploma or equivalent.
+ Must be able to obtain and maintain a Common Access Card (CAC).
+ NAC-I clearance required.
+ Valid State Driver's License without restrictions
+ Must be able to pass a pre-employment drug test.
+ Must be able to speak, read and write English.
EXPERIENCE:
+ Two (2) years of related experience working in an office environment preferred.
+ Possess high ethical standards and demonstrate professionalism.
+ Ability to work independently or in a team-based, highly collaborative environment.
SKILLS:
+ Must be able to operate standard office equipment, such as a computer, multi-functional copier, fax, and office phone.
+ Must have knowledge in Microsoft Office suite products, to include Microsoft Word, Excel, and Outlook.
+ Strong written and verbal communication skills.
+ Must be able to work in fast paced office environment.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
Front Desk Clerk
Front desk agent job in Phenix City, AL
[Guest Services Agent]
JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC):
SUMMARY: GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk.
Professional Experience
Preferably 1 year's experience in customer service, hotel, food and beverage restaurant administrative, human resources, legal, educational, training, financial, or business related field
Computer Experience
Proficiency in:
o Microsoft Word
o Excel
o Powerpoint
o Data entry
o Database management systems
Hotel Experience
Uses proper telephone etiquette
Be flexible and willing to perform other tasks as necessary or requested
Wear hotel GSA uniform in compliance with hotel standards
TRAINING PROVIDED ON THE FOLLOWING:
Serve as concierge (may make restaurant reservations, provide directions, recommend area attractions, etc.)
Determines a guest's reservation status and identifies how long the guest will stay
Helps guests complete registration and then assigns rooms accommodating special requests whenever possible
Verifies the guest's method of payment and follows established credit-checking procedures
Posts guest and room information in the PMS, and communicates this information to the appropriate hotel personnel
Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work
Must be sales-minded; uses suggestive selling techniques to sell rooms and to promote other services of the hotel
Presents options and alternatives to guests and offers assistance in making choices
Knows the location and types of available rooms as well as the activities and services of the property
Assists in pre-registration and blocking of rooms for reservations
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
Knows room locations, types of rooms available, and room rates
Understands room status and room status tracking
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms
Takes same day reservations and future reservations when necessary
Knows cancellation procedures
Generates secure room cards
Knows how to use front office equipment
Posts Suite Shop purchases to guest folios
Posts and files all charges to guest, master, and city ledger accounts
Follows procedures for issuing and closing safe deposit boxes
Uses proper mail, package, and message handling procedures
Reads and initials the pass-on log and bulletin board daily
Is aware of daily activities and meetings taking place in the hotel
Attends department meetings
Coordinates guestroom maintenance work with the engineering and maintenance division
Reports any unusual occurrences or request to the manager or assistant manager
Knows all safety and emergency procedures
Is aware of accident prevention policies
Maintains the cleanliness and neatness of the front desk area
Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts
Emotional Intelligence
Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
Engage every guest in conversation and recognition
Resolve any guest issue immediately
Promote the hotel by demonstrating high level of positive attitude and energy to serve our guests
Ability to anticipate guests' needs
Represents the hotel to the guest throughout all stages of the guest's stay
Embraces and respects diversity and multicultural environment
Skills
o Excellent communication; orally and written
Requires finger dexterity, grasping, writing, standing for long periods, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds
Able to stand, sit, and walk, for more than 4 hours
Education
Background screening for previous criminal history
Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training
At least high school diploma or G.E.D.
Strengths
o Mathematical; statistical
o Social
Speaks in guests' preferred language
Hotel is a smoke-free property
Creativity
Organizational
Administrative
Sales
Curious about the world and people
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Any other task that you are asked to perform by your supervisor needs to be completed by you regardless to your job duties.
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Front Desk Associate
Front desk agent job in Columbus, GA
Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations for things to do and places to eat plus anything else that can improve the guests stay. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
Benefits:
Vacation Pay
Holiday Pay
Management training
Essential Functions:
Provide a welcoming environment at all times
Courteous phone etiquette
Computer literacy
Ability to effectively communicate with guests in a professional manner
An energetic and outgoing personality
Handle cash and credit cards accurately
Demonstrate teamwork
Protect guest information and ensure privacy
Attempt to resolve complaints immediately and take ownership of situations
Complete all Brand and Company Training in a timely manner
Strive to achieve 100% guest satisfaction
Education, Experience, Other Requirements:
Required
Flexibility to work in shifts and report for scheduled shifts
Ability to work with little or no supervision while meeting high-performance standards
Excellent organization skills
Ability to follow instructions
High School Diploma or GED
Preferred
AA or Bachelor's Degree
Work experience in Customer Service in the Hospitality Field
Experience with hotel operation systems
Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent.
We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.
We are seeking an individual who embodies the core values that are integral to our success.
Be Transparent and Accountable
Be Actively Curious
Embrace Growth
Create Value for Stakeholders
Commit and Care
Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit
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Auto-ApplyReceptionist/Floater/Lunch Relief- 6:30am-2:00pm (Must have Childcare Experience)
Front desk agent job in Columbus, GA
You Love Children and We'll LOVE You!!!
We're currently hiring a talented, detail oriented, receptionists to work at the front desk in our unique schools!!!
We have two receptionist positions open.
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At Growing Room we believe in a culture built around these core values: Educational Excellence, Safety & Security, Innovation, Passion, Trust, & Family.
We love to promote from within! If you are looking to further your career in Early Childhood, we provide continual advancement opportunities for driven individuals.
Some of the responsibilities for this role include the following:
Greeting and welcoming families and team members.
Answering the telephone.
Administrative paperwork.
Entering data into the computer.
Maintain parent accounts and student rosters.
Filing.
Helping out in the classrooms as needed.
Providing supervision and care to children.
Follow all state childcare licensing regulations.
Establish and maintain positive relationships with children, parents, and co-workers.
Create a fun, exciting, and loving environment for children to thrive in.
Our employee benefits include: 75% Childcare Discount, Health Insurance, Dental Insurance, Vision Insurance, FREE Life Insurance, Supplemental Insurance, FREE Telemedicine Plan, 401K (with matching), Paid Vacation, Paid Holidays, FREE Employee Assistance Program, FREE Training, Birthday Celebrations & Recognition Programs.
You MUST be prepared to laugh, love, and learn more about children than you ever have!!!
This is by far one of the most joyous places to work, but you must be prepared to accept the challenges and benefits this job has to offer.
If you are ready to join a winning team where we laugh and have fun, apply today, We're excited to meet you!!!
Job Types: Full-time, Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Do you have Childcare Experience? If yes, What position and age group?
Education:
High school or equivalent (Preferred)
Experience:
Computer skills: 1 year (Preferred)
Customer service: 1 year
Childcare Experience: 1 year
Knowledgeable of Bright from the Start Rules and Regulations
Work Location: Multiple locations
Receptionist
Front desk agent job in Columbus, GA
Job Details Orchard View Rehabilitation and Skilled Nursing - Columbus, GA Part TimeSummary
To perform clerical support in an efficient manner
ESSENTIAL DUTIES & RESPONSIBILITIES
Operates the multi-line phone system as required. Determines the nature of the call and directs caller to appropriate individual or department.
Greet visitors and directs them to appropriate office and/or resident room.
Light typing.
Makes appropriate overhead announcements in a professional manner. (Ensure overhead paging is kept to a minimum)
STAFF DEVELOPMENT
Attend and participate in in-service, educational classes and on-the-job training programs including annual OSHA and MSDS in-service training programs concerning hazardous communication, TB management and blood borne pathogens.
SAFETY AND SANITATION
Report all unsafe/hazardous conditions, defective equipment, etc., to supervisor immediately.
RESIDENT RIGHTS
Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.
Knock before entering a resident's room.
Assure residents' right to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints are followed.
Interacts in a tactful, diplomatic, and humanistic manner with residents, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which insures the self-respect, personal dignity, rights and physical safety of each resident and center guest.
GENERAL REQUIREMENTS
Must be capable to execute all terms and conditions set forth in the Employee Handbook including, but not limited to:
Works in a safety conscious manner, which ensures safe work practices are used in order not to pose a risk to others in the workplace.
Complies with polices and procedures, local, state and federal regulations.
Adheres to policy on Drug Free Workplace.
Must adhere to standard of cleanliness, grooming, hygiene and dress code.
QUALIFICATIONS
To perform this job successfully, and individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma or GED
Knowledge of multi-line phone system
Previous experience is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the ADA may be made to enable individuals with disabilities to perform the essential functions.
Must be able to push, pull, move and/or lift up to but no more than 50 pounds to a height of 6ft.
Must be able to push, pull, move and carry up to but no more than 50 pounds a minimum distance of 20 feet.
Front Desk Supervisor
Front desk agent job in Auburn, AL
Job Description
The Front Desk Supervisor is responsible for the daily operations of the Front Desk.
Supervisory Responsibilities:
Coordinate, communicate, and direct the performance of departmental staff to achieve desired execution of requests and expectations.
Direct supervision of Front Desk Agents and PBX Operators in the absence of the Front Desk Manager.
Duties & Responsibilities:
Enhance the quality of life for our internal and external clients by establishing service standards of excellence.
Maintain knowledge of the hotel, university, and local events and amenities.
Build and strengthen relationships with guests that enable future bookings.
Performs all duties of Front Desk Agent, PBX Operator, Reservation, and Bell Staff.
Effectively manages and develops relationships with key internal and external customers.
Proactively identifies operational challenges associated with owners and works with hotel staff to solve these challenges and/or develop alternative solutions.
Input and access database information into the computer.
Assist in other departments of the hotel as needed during "off" periods (holidays and summer months).
Ensure that company service standards are upheld to the highest standards - no compromises.
Ensures that any guest incidents and internal defects are recorded in KYC.
Service recovery to the guest's satisfaction before the guest departs the hotel whenever possible.
Coordinating the upsell program to increase room revenue.
Resolve discrepancies on room stat reports with housekeeping.
Crete and distribute daily and weekly reports to all necessary team members.
Performs other related duties as assigned.
Required Skills & Abilities:
Strong customer development and relationship management skills.
Strong organizational skills. Ability to multi-task in a stressful and tense environment.
Strong problem-solving skills.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite or similar software.
Ability to complete assigned tasks within established deadlines.
Ability to integrate and harmonize office functions.
Education & Experience:
High school diploma or equivalent is required.
Bachelor's degree in hospitality management, business administration, or a related field is preferred.
Minimum of 2 years of customer service and/or hotel experience is required.
Knowledge of operations and associated opportunities.
Physical Requirements:
Prolonged periods of walking, standing, and sitting.
Must be able to lift up to 15 pounds at times.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
FitLife Front Desk Attendant
Front desk agent job in Auburn, AL
Welcome to FitLife in Auburn, AL! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members. We are looking for individuals with contagious personalities, a desire to improve, a passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast-paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence
You will work with many different personality types with members and staff.
You will need to give the greatest care and best attitude to our members
Someone who looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
Auto-ApplyFRONT DESK
Front desk agent job in Opelika, AL
We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience preferred
Associates Degree preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-ApplyFront Desk
Front desk agent job in Opelika, AL
We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience preferred
Associates Degree preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-ApplyGeneral Clerk III
Front desk agent job in Lumpkin, GA
GENERAL CLERK III (ICE-GA-2025-24244): Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of their broad and diverse mission of providing a full range of legal counsel and services to all ICE offices and programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The Chief Counsel's office handles confidential and high-level documentation.
This position is full-time, benefits eligible at an hourly rate of $22.19 plus $5.09 H&W (Health and Welfare) rate per local wage determination. The location is in Lumpkin, GA.
**Responsibilities**
The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents. General Clerk III follows detailed procedures in performing repetitive tasks in the same sequence. Other general clerical duties include:
+ Mail Management, including paper and electronic correspondence and packages
+ Receive, open date stamp, sort, and distribute in-bound mail
+ Interfile correspondence in case files
+ Shelve/re-shelve files as appropriate
+ Utilize the RAILS automated file systemto locate files and for internal and external file transfers
+ Assist with Freedom of Information Act (FOIA) requests
+ Per local office procedures, route or file materials that concern legal or specialized matters (e.g., briefs, correspondence, exhibit packets)
+ Comply with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures
+ Enter/upload data into PLAnet (OPLA's electronic alien file repository), including but not limited to the recording of receipt of motions, notices of appeal, briefing schedules, court decisions
**Qualifications**
+ High School Diploma or equivalent required.
+ Minimum of one (1) year experience in an administrative office environment required.
+ Extensive computer/PC knowledge required including; spreadsheet software, word processing software and knowledge of MS Office Suite.
+ Must be able to successfully pass a federal background investigation* and pre-employment drug screen. * Federal background investigation includes, but is not limited to, citizenship status, residency information, work experience, education, credit history, criminal record check, and fingerprints.
Physical Demands:
+ Must be able to lift up to 35 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the DHS ICE T2 level.
\#LI-JA1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
All candidates must apply online at ****************** and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (********************************************
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**ID** _2025-24244_
**Category** _Admin/Office Support_
**Location : Location** _US-GA-Lumpkin_
**SCA Hourly Rate** _USD $22.19/Hr._
**Clearance Level Must Be Able to Obtain** _DHS ICE T2_
**Minimum Clearance Required** _N/A_
**Travel Requirement** _N/A_
Front Desk
Front desk agent job in LaGrange, GA
In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out as well as promoting and providing outstanding recognition and benefits to all our rewards Members. This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast-paced environment.
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
401(k) matching
Employee discount
Front Desk Agent
Front desk agent job in Columbus, GA
Overview: Responsible for checking guests in/out of hotel while providing courteous and efficient customer service to maximize room revenue and occupancy.
· Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest.
· Ensure all guests are checked in/out in a courteous and timely manner.
· Review Front Office Log daily and monitor all VIP/Special Guests request.
· Must always be aware of current rates, packages, and promotions.
· Log and deliver all messages, packages, and mail in a timely professional manner.
· Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner.
· Run room status reports and relay necessary information to affected departments.
· Comply with standards/regulations to encourage a safe and efficient hotel operation.
· Assist with training/cross training for new hires and current employees.
· Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag.
· Participate in day-to-day operations and establish a pleasant relationship with staff.
· Attend/Participate in all meetings and training required by management.
· Perform other duties as assigned by management.
Qualifications and Education Requirements
· High school diploma or GED required.
· Must be 18+ years old.
· Microsoft Office Suite (Outlook, Excel, Word) preferred.
· Detail oriented with strong verbal/written communication skills required.
· Able to work well in stressful situations and maintain composure under pressure.
· Strong mathematical skills required to complete payment processing.
· Must pass a background check and drug screen.
Physical requirements
· Must be able to stand/walk for extended periods of time.
· Able to lift, carry, push, and pull up to 10-25 lbs.
Disclaimer:
The is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
General Clerk II HAZMAT (ASP)
Front desk agent job in Columbus, GA
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
Reviews unit paperwork for accuracy and compliance with existing regulation . Accesses the Training Ammunition Management Information (TAMIS) website to process requests for issue, reviews and maintain files for delegation of authority (DA Form 1687) and historical files for DA Form 581's. Assist with processing DA Form 581's. Prepare and maintain delinquent document list, answering multi-line phone, support customer service counter, requires an understanding of terminology of the office unit.
Responsibilities
MAJOR JOB ACTIVITIES:
Monitor e-mail for customer requests for information and draft emails to address no-compliance of regulatory requirements regarding ammunition documentation/paperwork.
Follows clearly detailed procedures in completing clerical tasks to support customer service counter, which includes maintaining accurate filing systems.
Process DA Form 581 for issue/turn-in, and perform initial document reconciliation. Provide customer clear instruction on steps to resolve residue shortages.
Schedule customer units for ammunition issues and turn-in in accordance with operational priorities.
Preform initial (QC) check on all documents processed at the customer service counter.
Prepare and maintain delinquent document list.
Utilizes experience and knowledge to determine the clerical steps (type or sequence) to be used, depending on the task. Recognized problems are referred to leads or supervisor.
Job duties and responsibilities may change due to contractual requirements.
Performs other duties as assigned to meet organizational/operational objectives
WORKING ENVIRONMENT:
+ Function in an office environment in a stationary position.
+ Must be able to operate standard office equipment.
PHYSICAL ACTIVITIES:
+ Must be able to lift a maximum of 45 pounds unassisted.
+ Must be able to operate in a prolonged sitting or standing environment.
+ Must be able to walk on uneven ground and within work various sites at times in the performance of duties.
+ Must be able to wear Personal Protective Equipment, such as Face Mask, eyes, hand, head, and approved safety foot wear.
MATERIAL & EQUIPMENT DIRECTLY USED:
+ Desktop Computers
+ Multi-line Telephone
+ Two-Way Radio
+ Multi-Functional Devices
+ Shredder
+ Filing Cabinets
Qualifications
MINIMUM QUALIFICATIONS:
EDUCATION/CERTIFICATIONS:
+ Possess basic knowledge of Microsoft Office (outlook, Word, Excel and Power Point
+ High School Diploma or equivalent.
+ Must possess and maintain a valid state driver's license.
+ Must be a U.S. Citizen
SECURITY CLEARANCE:
+ Must be able to pass the standard background check.
+ Must be able to obtain and maintain a Common Access Card (CAC)
+ Must be able to provide US Citizenship documentation, such as a birth certificate or passport.
+ Must be able to pass the background check to have unaccompanied access to arms, ammunition and explosives.
EXPERIENCE:
+ Two (2) years of related experience working in an office environment.
+ Possess high ethical standards and demonstrate professionalism.
+ Ability to work independently or in a team-based, highly collaborative environment.
+ Strong written and verbal communications skills; ability to interact at all levels.
+ Proficient in using a computer and Microsoft Office (Excel, PowerPoint, Word)
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
Front Desk Agent - Hampton Inn- Auburn, AL
Front desk agent job in Auburn, AL
Job Details Auburn, ALPart-Time Front Desk Agent Hampton Auburn, AL
Hampton Inn-Auburn, AL is actively seeking service-oriented, part-time Front Desk Agents to join our work family!
And we want YOU to join us!
At Hampton Inn-Auburn, AL, we are committed to going above and beyond for our guests and coworkers. We take pride in our work, and we are willing to lend a helping hand to our teammates. We are not just a workforce; we are a family.
As a Part-Time Front Desk Agent, you will be responsible for all functions of the front desk as they relate to the daily operations of the hotel. This position provides quality customer service and maintains a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations. Work tasks include (but are not limited to):
Protecting guest privacy and safety when within the reasonable control of the position to do so
Making, editing, confirming, and editing guest reservations
Communications with guests and associates
Telephone and computer operations
Report gathering and interpretation
Maintenance of public areas
Cash handling
Key Issuance
Deposits
Other duties as assigned
What we need from you:
We are seeking dedicated and flexible team members who are able and willing to work nights, weekends, and holidays. Prior hotel front desk experience is preferred but not required. This job may require you to:
Operate Hilton brand management software
Read and record assignments
Carry or lift items weighing up to 50 pounds
Push and/or pull heavy cleaning carts
Frequently stand and walk around the property
Frequently bend, stoop, and kneel
What we offer:
We offer our work family competitive pay, paid time off, holiday pay, and Hilton Hotel discounts. You will also get to be a part of a team that challenges, mentors, and encourages you during your career!
Does this sound like a job for you? If so, apply TODAY!
We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.
Front Desk Supervisor
Front desk agent job in Auburn, AL
The Front Desk Supervisor is responsible for the daily operations of the Front Desk. Supervisory Responsibilities: * Coordinate, communicate, and direct the performance of departmental staff to achieve desired execution of requests and expectations.
* Direct supervision of Front Desk Agents and PBX Operators in the absence of the Front Desk Manager.
Duties & Responsibilities:
* Enhance the quality of life for our internal and external clients by establishing service standards of excellence.
* Maintain knowledge of the hotel, university, and local events and amenities.
* Build and strengthen relationships with guests that enable future bookings.
* Performs all duties of Front Desk Agent, PBX Operator, Reservation, and Bell Staff.
* Effectively manages and develops relationships with key internal and external customers.
* Proactively identifies operational challenges associated with owners and works with hotel staff to solve these challenges and/or develop alternative solutions.
* Input and access database information into the computer.
* Assist in other departments of the hotel as needed during "off" periods (holidays and summer months).
* Ensure that company service standards are upheld to the highest standards - no compromises.
* Ensures that any guest incidents and internal defects are recorded in KYC.
* Service recovery to the guest's satisfaction before the guest departs the hotel whenever possible.
* Coordinating the upsell program to increase room revenue.
* Resolve discrepancies on room stat reports with housekeeping.
* Crete and distribute daily and weekly reports to all necessary team members.
* Performs other related duties as assigned.
Required Skills & Abilities:
* Strong customer development and relationship management skills.
* Strong organizational skills. Ability to multi-task in a stressful and tense environment.
* Strong problem-solving skills.
* Excellent written and verbal communication skills.
* Proficient in Microsoft Office Suite or similar software.
* Ability to complete assigned tasks within established deadlines.
* Ability to integrate and harmonize office functions.
Education & Experience:
* High school diploma or equivalent is required.
* Bachelor's degree in hospitality management, business administration, or a related field is preferred.
* Minimum of 2 years of customer service and/or hotel experience is required.
* Knowledge of operations and associated opportunities.
Physical Requirements:
* Prolonged periods of walking, standing, and sitting.
* Must be able to lift up to 15 pounds at times.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
FitLife Front Desk Attendant
Front desk agent job in Auburn, AL
Job DescriptionWelcome to FitLifein Auburn, AL! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members. We are looking for individuals with contagious personalities, a desire to improve, a passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast-paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence
You will work with many different personality types with members and staff.
You will need to give the greatest care and best attitude to our members
Someone who looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.