Front desk agent jobs in Daytona Beach, FL - 151 jobs
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Front Desk Agent
Front Desk Receptionist
Front Desk Clerk
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Front Desk Associate
Front Desk Representative
FRONT DESK GUEST SVC AGENT
Premier Resorts Management Inc.
Front desk agent job in Daytona Beach, FL
Job Description
Come join us! We are hiring energetic, local, non-smoking guest service agent candidates for our award-winning Hilton Garden Inn Daytona Beach Oceanfront in sunny Daytona Beach, Florida.
BASIC FUNCTION To attain the highest level of service to all hotel guests.
II. SCOPE
Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies.
III. DUTIES AND RESPONSIBILITIES
1. Sell rooms so as to maximize the average daily rate and occupancy.
2. Check in and out guests in an efficient and friendly manner.
3. Maintain cash bank in order to receive payment and make change.
4. Answer phones within 3 rings.
5. Assist with reservations during each shift as needed.
6. Know all FrontDesk policies and procedures, including 100% guest satisfaction.
7. Be knowledgeable of all hotel outlets and hours of operation.
8. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed.
9. Record and process all wake-up calls, and follow up
with supervisor for any opportunities.
10. Ensure all messages and mail is received by the guests.
11. Perform bucket check daily.
12. Maintain a current cash list.
13. Monitor credit card high balances and obtain authorization for high balances.
14. Monitor cash paying guests and maintain credit balances.
15. Honor special room requests requiring pre-blocking.
16. Know Inn Time (computer program for frontdesk) procedures.
17. Be polite courteous, and helpful to all guests.
18. Use response log to ensure all requests are being met.
19. Maintain all reports needed in event of the computer going down.
20. Know room status at all times.
21. Prepare for group arrivals and departures.
22. Perform daily end of shift deposits and correct "drop" procedures.
23. Follow all policies, procedures and rules as stated in the Employee Handbook.
24. Adhere to safety and emergency policies and procedures.
25. Perform any reasonable request as assigned or directed by management.
$25k-31k yearly est. 29d ago
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Front Desk Agent
Delta Hotels Daytona Beach Oceanfront
Front desk agent job in Daytona Beach, FL
FrontDeskAgent
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$25k-31k yearly est. 21d ago
Front Desk Agent
HVMG
Front desk agent job in Daytona Beach, FL
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$25k-31k yearly est. Auto-Apply 22d ago
Front Desk Agent
Rebel Hotel Company
Front desk agent job in Maitland, FL
FrontDeskAgents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
$25k-31k yearly est. 60d+ ago
Front Desk Agent
MCR Hotels
Front desk agent job in Lake Mary, FL
HAMPTON INN & SUITES - LAKE MARY *FrontDeskAgents must be available to work weekends* SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDeskAgent, Role Specific Duties and Expectations
The core mission of the FrontDeskAgent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$25k-31k yearly est. 5d ago
Front Desk Representative-Bilingual Spanish
Gastro Health 4.5
Front desk agent job in Longwood, FL
Gastro Health is seeking a Full-Time FrontDesk Representative-Bilingual (Spanish) to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
Ensure time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
Provide support for the physician and/or care center providers so that they are kept on schedule and advised of appointment changes.
Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary.
Schedule, confirm, and cancel office appointments.
Pick up voicemail messages
Reschedule no-show appointments and maintain coverage to reflect correct information for the day.
Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records.
Other duties as assigned.
Minimum requirements:
High school diploma or GED equivalent
1 years' experience in a healthcare setting
Punctual and Dependable Required
Bilingual (English/Spanish) Required
Willing to cross train
We are willing to train for this role
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$28k-34k yearly est. Auto-Apply 60d+ ago
Front Desk Clerk
Description This
Front desk agent job in Daytona Beach, FL
HGV now offers Day One Team Member Benefits
We are excited to offer an amazing opportunity to join the newly renovated 132 suite Daytona Beach Regency. Having been named in Newsweek's “Top Global 100 Most Loved Workplaces ” list, our focus is on our culture of putting people first. Located directly on Daytona's Beachside, a short walk to the historic boardwalk, our resort offers many opportunities to flourish and develop in the field of hospitality. We invite you to become a part of our team that focuses on providing outstanding guest experiences and improving our hospitality expertise for professional development.
What will I be doing?
Responsibilities as FrontDesk Clerk include contributing to company success by performing duties to the highest standards.
Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
Inputs information into the computerized reservations' system to update and maintain records.
Accesses a reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.
Generates invoices and collects monies due through the rental program and through merchandise sales.
Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepare and consistently restock the frontdesk with supplies including preparing arrival packets.
Provides information on area attractions and resort amenities.
Type correspondence and reports for management as needed.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
Qualifications
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience:
Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.
Flexibility to adapt to schedule changes and cover shifts in short notice to meet business demands.
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
6 months' Customer Service Experience.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
FrontDesk/Guest Services Agent
Cash/credit card transactions
Resort Hospitality or related industry
What will it be like to be a Team Member....
We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and excellent travel benefits.
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience:
Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.
Flexibility to adapt to schedule changes and cover shifts in short notice to meet business demands.
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
6 months' Customer Service Experience.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
FrontDesk/Guest Services Agent
Cash/credit card transactions
Resort Hospitality or related industry
What will I be doing?
Responsibilities as FrontDesk Clerk include contributing to company success by performing duties to the highest standards.
Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
Inputs information into the computerized reservations' system to update and maintain records.
Accesses a reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.
Generates invoices and collects monies due through the rental program and through merchandise sales.
Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepare and consistently restock the frontdesk with supplies including preparing arrival packets.
Provides information on area attractions and resort amenities.
Type correspondence and reports for management as needed.
$23k-29k yearly est. Auto-Apply 36d ago
Hotel Front Desk Clerk
Woodspring Suites Sanford
Front desk agent job in Sanford, FL
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel frontdeskagent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$14 - $15 hourly
Responsibilities:
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Communicate with housekeeping to make sure guest rooms are ready
Bookkeeping: keep accurate records of all hotel guest account information
Handle customer complaints as necessary
Qualifications:
1 year of experience in the hospitality industry as a hotel frontdeskagent, hotel receptionist, or guest service specialist preferred
High school graduate, GED recipient, or equivalent
Comfortable taking telephone calls and mitigating stressful situations
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Exhibits working knowledge of Microsoft Office and reservation management systems
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
$14-15 hourly 6d ago
Receptionist/Front Desk Clerk
Parishes
Front desk agent job in Altamonte Springs, FL
Part-time Description
We are seeking a friendly and organized Preschool Receptionist to join our team. The ideal candidate will be the first point of contact for parents, children, and visitors, providing excellent customer service and administrative support in a warm and welcoming environment.
Key Responsibilities:
- Greet and assist parents, children, and visitors in a professional and friendly manner.
- Answer phone calls and respond to inquiries regarding preschool programs, schedules, and policies.
- Maintain accurate records of student attendance and enrollment.
- Manage the reception area, ensuring it is tidy and welcoming.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Coordinate communication between parents and teachers as needed.
- Handle any issues or concerns with sensitivity, discreteness and professionalism.
Requirements
Skills and Qualifications:
- High school diploma or equivalent; additional education in early childhood education or administration is a plus.
- Previous experience in a receptionist or administrative role, preferably in an educational setting.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office Suite and basic office equipment.
- Ability to multitask and work in a fast-paced environment.
- A warm and approachable demeanor, with a passion for working with children and families.
$23k-29k yearly est. 60d+ ago
Front Desk Clerk
MHC Equity Lifestyle Properties
Front desk agent job in Longwood, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of FrontDesk Clerk in Long Key, Florida. What you'll do: Our FrontDesk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
$23k-29k yearly est. Auto-Apply 45d ago
Front Desk Receptionist
Anchor Injury & Integrative Health
Front desk agent job in New Smyrna Beach, FL
Description Anchor Injury and Integrative Health offers top-quality care and attention to your needs. Our mission is to stabilize health using a holistic approach, combining conventional medicine with evidence-based complementary therapies to enhance overall wellness and quality of life.
We are seeking a dynamic and customer-focused individual to join our team as a FrontDesk Receptionist. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. This position involves a variety of tasks as follows.
Salary: $15.00 - $17.00 per hour
Answering Phones:
- Greet patients and answer incoming calls promptly and professionally.
- Provide information about clinic services, appointment availability, and general inquiries.
- Direct calls to appropriate staff members or departments as needed.
Checking Patients In:
- Welcome patients warmly as they arrive for their appointments.
- Verify patient information and update records as necessary.
- Ensure patients complete necessary paperwork and forms accurately and efficiently.
Checking Patients Out:
- Process payments for services rendered, including copays, deductibles, and other fees.
- Provide receipts and documentation for patient transactions.
- Schedule follow-up appointments as needed and provide appointment reminders.
Collecting Fees for Services:
- Calculate fees for services based on fee schedules and insurance coverage.
- Explain billing and payment options to patients and assist with financial arrangements as needed.
- Maintain accurate records of payments received and reconcile cash drawer at the end of each day.
Scheduling Appointments:
- Manage appointment scheduling software to book and confirm patient appointments.
- Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
- Follow up with patients to reschedule missed appointments and fill cancellations promptly.
Additional Responsibilities:
- Assist at educational presentations with patient scheduling and fee collection.
Patient Communication:
- Communicate with patients via phone, email, and in-person to provide appointment reminders, follow-up instructions, and other important information.
- Ensure patients feel valued and cared for throughout their interaction with the clinic.
Administrative Support:
- Assist with administrative tasks such as filing paperwork, organizing patient records, and maintaining office supplies.
- Collaborate with clinic staff to streamline administrative processes and improve overall efficiency.
Continuous Improvement:
- Actively participate in staff meetings and training sessions to stay informed about clinic policies, procedures, and best practices.
- Identify opportunities for process improvement and contribute ideas for enhancing patient experience and clinic operations. More Requirements/Responsibilities Qualifications:
High school diploma or equivalent required; additional education or training in customer service or healthcare administration preferred.
Prior experience in a medical or chiropractic office setting preferred but not required.
- Strong communication skills, both verbal and written, with a professional and friendly demeanor.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency with computer software and willingness to learn new systems.
- Commitment to providing exceptional customer service and patient care.
This position offers a competitive salary, opportunities for advancement, and a supportive work environment focused on promoting employee well-being and professional growth.
Anticipated Hours:
Monday: 6:30 am-5:30 pm
Tuesday: 2:30 pm-7:00 pm
Wednesday: 8:00 am - 7:00 pm
Thursday: 1:30 pm-6:30 pm
Friday: 7:30 pm - 6:30 pm Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$15-17 hourly 60d+ ago
Front Desk Receptionist
Seashore Senior Living 3.5
Front desk agent job in New Smyrna Beach, FL
Job description Requirements:
High School or Equivalent Diploma
Ability to type a minimum 50 wpm
Must be able to pass a level II AHCA background screening and drug test.
1-2 Years of Related Experience
At Seashore Senior Living, we have an immediate opening for a frontdesk administrative attendant in our facility. This is a very important position, as you are the front line of our facility - the first face that greets people when they enter.
At Seashore, our team is a family, and we are looking for a new team member that can be depended on to show up and serve our residents with a wonderful attitude, a friendly disposition, and a willingness to help.
As a Seashore FrontDesk Attendant, you will
Greet and allow entry to family members and staff to our facility.
Complete administrative tasks (familiarity with email, Microsoft and Google office tool, are a plus!)
Create copies, file paperwork, organize paperwork.
Assist with cleaning as needed.
Assist with scheduling as needed.
Answer phones, return voice messages, and pass messages on to other staff and community members.
The ideal candidate will have
One year of relevant experience working in an administrative environment.
The ability to communicate effectively in English, both verbally and in writing.
Have a passion for helping others.
A heart for working with senior adults and their families.
Compensation: $14-$15 per hour depending on experience.
Part-Time
If this describes you, apply today for first consideration!
Job Type: Part-time
Salary: $14.00 - $15.00 per hour
Schedule:
8 hour shift
On call
Weekend availability
Work Location: In person
$14-15 hourly 15d ago
SEEKING Fitness - Front Desk/Sales Associate for our team!
Workout Anytime-Edmonds 3.5
Front desk agent job in Titusville, FL
NOW INTERVIEWING FrontDesk Associate Workout Anytime Merritt Island NOW HIRING a FrontDesk Associate to work in one of the fastest growing Fitness Franchises, Workout Anytime! We are hiring at Workout Anytime Merritt Island! This is a unique and powerful opportunity if you have the desire to start a CAREER in Fitness! If you are a TEAM player, like working in a positive environment, interacting with people and you are looking for opportunity for advancement. READ ON!
This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization in the Fitness Industry where we pay commissions and bonuses on your performance!
Responsibilities will include, but are not limited to:
Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, our services
Greeting and checking in all members making them feel welcome and important
Answering phones in a courteous, helpful and professional manner
Selling and setting up new memberships and gaining referrals from existing Members
Conducting guest tours
Assisting with clubs daily maintenance and other tasks as assigned by management
Creating relationships inside and outside the gym
Participating in or managing marketing events
Learning and adhering to our processes and procedures
Following up on your portioned incoming leads from web, renewal, and other lists via phone and email
Candidate Requirements:
Always display a positive, upbeat, outgoing and courteous personality.
Desired candidates will have some experience in direct customer-facing positions, fitness industry or sales and are able to work in a cooperative, interactive gym setting.
A flexible work schedule is preferred with availability to work weekends.
Previous gym experience preferred but not required
Above job description is not exhaustive and may be subject to change or alteration at any time.
We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a team environment and want to build a solid career in changing lives! The customer service of a Workout Anytime FrontDesk Associate must be absolutely outstanding! Our entire TEAM will work together to provide support and a cheering section for each client making Workout Anytime (location) the gym of choice for our Members.
***Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities***
$19k-26k yearly est. 10d ago
Front Desk Associate
Crunch Fitness-CR Holdings
Front desk agent job in Winter Springs, FL
Job Description
FrontDesk Associate- Winter Springs Club
Here We GROW Again! Are you a potential FrontDesk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 85+ locations currently and 100+ locations planned; our FrontDesk Associate position offers a tremendous opportunity for growth & career advancement.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
So, if you're a highly motivated, outgoing individual that wants to work where you workout then end the job search and take the first step towards your career by applying TODAY!
What We Look for In Our FrontDesk Associates:
Team-oriented individual
Outgoing Personality
Organized
Service-minded
Sales experience preferred
Professional
Be willing to go above and beyond
Efficient and effective communication skills
Bilingual Spanish/English (preferred)
The Ways You Can Benefit:
Medical, Dental, Vision
401K
PTO
Life Insurance, Short-term disability
Free Crunch Fitness membership
Discounted Personal Training Sessions
Exciting team environment
Growth opportunity in a rapidly growing company
About CR Fitness
CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, and Tennessee is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness.
Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
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$20k-27k yearly est. 7d ago
Front Desk Receptionist
DNA Comprehensive Therapy Services
Front desk agent job in Maitland, FL
As FrontDesk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.
Requirements
JOB REQUIREMENTS:
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
- Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collect all documentation.
- Generate required documents for each patient and ensure all documents are completed in full.
- Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
- Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
- Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
- Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.
- Call and remind patient of his/her appointment.
- Follow up on “no show” patients on a daily basis.
- Communicate patient's problem/complaint to the clinic manager or his/her designee.
- Strong sensory skills, such as visual acuity, good hearing, and dexterity.
- Ability to stand and sit for periods of time and to move constantly throughout the workday.
- Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.
- Good speaking and listening skills.
- Knowledge of computers and Microsoft office.
- Understanding of community based organizations.
- Promotes and believes in Elite DNA's mission statement.
- Bilingual Preferred: Fluent in Spanish.
OTHER REQUIREMENTS:
- Friendly personality with the desire to work with the public.
- Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
- Ability to handle multi-functions.
- Ability to work in a fast-paced office environment.
- Ability to push, pull, lift, move, and/or carry up to 15 lbs.
- Ability to perform focused work with close attention to detail.
- Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm.
- Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
- Ability to relate to patients, through familiarity with medical terminology and triage procedure.
- Ability to relate to the public regardless of ethnic, religious and economic status.
- Ability to communicate with people and understand their problems.
- Must believe in health care with dignity for all.
EDUCATION AND EXPERIENCE REQUIRED:
- High school graduate/GED.
- Formal training from a vocational school in lieu of the above.
- One year of medical experience from a similar setting.
PHYSICAL DEMANDS:
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
$24k-31k yearly est. 60d+ ago
Medical Front Desk Receptionist
Healthplus Staffing 4.6
Front desk agent job in Oviedo, FL
HealthPlus Staffing is assisting one of our preferred clients on their search for a Medical FrontDesk Receptionist to work on a TEMP basis on their Oviedo, FL location. The clinic provides outpatient Primary Care services to our Geriatric population, and is looking for a full-time Receptionist that has interest in joining them. Details of the position:
Hours: 9am-5PM
Start Date: ASAP
Length of assignment: 3 months, until a permanent replacement is found.
Spanish speaking a plus, but not required
Compensation: $16/hr
Must have a clean background.
This position is contingent on passing a background check and drug screen. If interested please apply immediately.
$16 hourly 60d+ ago
FRONT DESK GUEST SVC AGENT
Premier Resorts Management Inc.
Front desk agent job in Daytona Beach, FL
Job Description
Please come join us at our award-winning Holiday Inn Express & Suites Daytona Beach Shores, Florida. We're looking for energetic, non-smoking local candidates. BASIC FUNCTION To attain the highest level of service to all hotel guests.
II. SCOPE
Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies.
III. DUTIES AND RESPONSIBILITIES
1. Sell rooms so as to maximize the average daily rate and occupancy.
2. Check in and out guests in an efficient and friendly manner.
3. Maintain cash bank in order to receive payment and make change.
4. Answer phones within 3 rings.
5. Assist with reservations during each shift as needed.
6. Know all FrontDesk policies and procedures, including 100% guest satisfaction.
7. Be knowledgeable of all hotel outlets and hours of operation.
8. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed.
9. Record and process all wake-up calls, and follow up
with supervisor for any opportunities.
10. Ensure all messages and mail is received by the guests.
11. Perform bucket check daily.
12. Maintain a current cash list.
13. Monitor credit card high balances and obtain authorization for high balances.
14. Monitor cash paying guests and maintain credit balances.
15. Honor special room requests requiring pre-blocking.
16. Know Inn Time (computer program for frontdesk) procedures.
17. Be polite courteous, and helpful to all guests.
18. Use response log to ensure all requests are being met.
19. Maintain all reports needed in event of the computer going down.
20. Know room status at all times.
21. Prepare for group arrivals and departures.
22. Perform daily end of shift deposits and correct "drop" procedures.
23. Follow all policies, procedures and rules as stated in the Employee Handbook.
24. Adhere to safety and emergency policies and procedures.
25. Perform any reasonable request as assigned or directed by management.
$25k-31k yearly est. 30d ago
Front Desk Representative
Gastro Health 4.5
Front desk agent job in New Smyrna Beach, FL
Gastro Health is seeking a Full-Time FrontDesk Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
Ensure time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
Other duties as assigned.
Minimum requirements:
High school diploma
2+ years experience in medical practice or similar setting
Bilingual (Spanish) preferred
eClinicalWorks (eCW) experience desired
Willing to travel to different centers
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$28k-34k yearly est. Auto-Apply 4d ago
Front Desk Receptionist
Anchor Injury & Integrative Health
Front desk agent job in New Smyrna Beach, FL
Job Description
Anchor Injury and Integrative Health offers top-quality care and attention to your needs. Our mission is to stabilize health using a holistic approach, combining conventional medicine with evidence-based complementary therapies to enhance overall wellness and quality of life.
We are seeking a dynamic and customer-focused individual to join our team as a FrontDesk Receptionist. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. This position involves a variety of tasks as follows.
Salary: $15.00 - $17.00 per hour
Answering Phones:
- Greet patients and answer incoming calls promptly and professionally.
- Provide information about clinic services, appointment availability, and general inquiries.
- Direct calls to appropriate staff members or departments as needed.
Checking Patients In:
- Welcome patients warmly as they arrive for their appointments.
- Verify patient information and update records as necessary.
- Ensure patients complete necessary paperwork and forms accurately and efficiently.
Checking Patients Out:
- Process payments for services rendered, including copays, deductibles, and other fees.
- Provide receipts and documentation for patient transactions.
- Schedule follow-up appointments as needed and provide appointment reminders.
Collecting Fees for Services:
- Calculate fees for services based on fee schedules and insurance coverage.
- Explain billing and payment options to patients and assist with financial arrangements as needed.
- Maintain accurate records of payments received and reconcile cash drawer at the end of each day.
Scheduling Appointments:
- Manage appointment scheduling software to book and confirm patient appointments.
- Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
- Follow up with patients to reschedule missed appointments and fill cancellations promptly.
Additional Responsibilities:
- Assist at educational presentations with patient scheduling and fee collection.
Patient Communication:
- Communicate with patients via phone, email, and in-person to provide appointment reminders, follow-up instructions, and other important information.
- Ensure patients feel valued and cared for throughout their interaction with the clinic.
Administrative Support:
- Assist with administrative tasks such as filing paperwork, organizing patient records, and maintaining office supplies.
- Collaborate with clinic staff to streamline administrative processes and improve overall efficiency.
Continuous Improvement:
- Actively participate in staff meetings and training sessions to stay informed about clinic policies, procedures, and best practices.
- Identify opportunities for process improvement and contribute ideas for enhancing patient experience and clinic operations.
Requirements/Responsibilities
Qualifications:
High school diploma or equivalent required; additional education or training in customer service or healthcare administration preferred.
Prior experience in a medical or chiropractic office setting preferred but not required.
- Strong communication skills, both verbal and written, with a professional and friendly demeanor.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency with computer software and willingness to learn new systems.
- Commitment to providing exceptional customer service and patient care.
This position offers a competitive salary, opportunities for advancement, and a supportive work environment focused on promoting employee well-being and professional growth.
Anticipated Hours:
Monday: 6:30 am-5:30 pm
Tuesday: 2:30 pm-7:00 pm
Wednesday: 8:00 am - 7:00 pm
Thursday: 1:30 pm-6:30 pm
Friday: 7:30 pm - 6:30 pm
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$15-17 hourly 20d ago
Front Desk Receptionist
DNA Comprehensive Therapy Services
Front desk agent job in Maitland, FL
Job DescriptionDescription:
As FrontDesk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.
Requirements:
JOB REQUIREMENTS:
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
- Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collect all documentation.
- Generate required documents for each patient and ensure all documents are completed in full.
- Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
- Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
- Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
- Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.
- Call and remind patient of his/her appointment.
- Follow up on “no show” patients on a daily basis.
- Communicate patient's problem/complaint to the clinic manager or his/her designee.
- Strong sensory skills, such as visual acuity, good hearing, and dexterity.
- Ability to stand and sit for periods of time and to move constantly throughout the workday.
- Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.
- Good speaking and listening skills.
- Knowledge of computers and Microsoft office.
- Understanding of community based organizations.
- Promotes and believes in Elite DNA's mission statement.
- Bilingual Preferred: Fluent in Spanish.
OTHER REQUIREMENTS:
- Friendly personality with the desire to work with the public.
- Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
- Ability to handle multi-functions.
- Ability to work in a fast-paced office environment.
- Ability to push, pull, lift, move, and/or carry up to 15 lbs.
- Ability to perform focused work with close attention to detail.
- Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm.
- Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
- Ability to relate to patients, through familiarity with medical terminology and triage procedure.
- Ability to relate to the public regardless of ethnic, religious and economic status.
- Ability to communicate with people and understand their problems.
- Must believe in health care with dignity for all.
EDUCATION AND EXPERIENCE REQUIRED:
- High school graduate/GED.
- Formal training from a vocational school in lieu of the above.
- One year of medical experience from a similar setting.
PHYSICAL DEMANDS:
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
How much does a front desk agent earn in Daytona Beach, FL?
The average front desk agent in Daytona Beach, FL earns between $23,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Daytona Beach, FL
$28,000
What are the biggest employers of Front Desk Agents in Daytona Beach, FL?
The biggest employers of Front Desk Agents in Daytona Beach, FL are: