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Front desk agent jobs in Des Moines, IA

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  • Bookkeeping, Accounting, and Auditing Clerks (Professional, Scientific, and Technical Services)

    Mercor

    Front desk agent job in Ankeny, IA

    Mercor is recruiting **Bookkeeping, Accounting, and Auditing Clerks who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Bookkeeping, Accounting, and Auditing Clerk. Applicants must: - Have **4+ years full-time work experience** as a Bookkeeping, Accounting, and Auditing Clerk; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $30k-39k yearly est. 60d+ ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in West Des Moines, IA

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16-$17 an hour
    $16-17 hourly 60d+ ago
  • Front Desk Agent at Hop-A-Lot Iowa

    Hop-A-Lot Iowa

    Front desk agent job in Des Moines, IA

    Job Description Hop A Lot Indoors in Des Moines, IA is looking for front desk attendants to join our team! We are located on 1600 Valley West Dr, West Des Moines (Right Next to GOODWILL). Our ideal candidate is good with children, positive/fun personality when dealing with customers and young children, self-driven, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and maintain daily manifest of booked events ( birthday parties, open play, etc) Maintaining facility cleanliness and organization of resources Oversee staff when manager on duty is off site. Qualifications Proven experience working as a front desk agent or similar position Knowledge of Apps and Ipad use is useful as 99% of operations is ran by a ipad or your phone. Excellent customer service skills and courteous phone manner Time-management and organizational skills Loves working with kids in a fun loving environment! We are looking forward to hearing from you.
    $26k-31k yearly est. 23d ago
  • Front Desk Agent

    First Hospitality Group Inc. 3.6company rating

    Front desk agent job in Des Moines, IA

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required * Ability to work nights and weekends heavily preferred Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $27k-32k yearly est. 10d ago
  • Front Desk Agent

    Adventurelands of America Inc. 3.6company rating

    Front desk agent job in Altoona, IA

    Job Brief We are looking for a responsible Front Desk Agent to join our team and provide excellent customer service to our hotel guests. Front Desk Agents responsibilities include creating reservations, registering guests for rooms, handle customer complaints and requests, customer service to hotel and non hotel guests, and light cleaning. Responsibilities Register Guests Providing rooms for guests with or without reservations is the chief task of our Hotel Front Desk Agent. This includes servicing same-day reservations as well as pre-registered guests. The Hotel Front Desk Agent will provide information about available rooms and rates, furnish room keys and hotel information, and process payments. These duties also include checking guests out of the hotel. Handle Complaints and Requests A Hotel Front Desk Agent is typically the individual who is approached by guests with comments, complaints or service requests. A guest who wishes to complain that a room is too hot or cold, for instance, or who needs extra towels or bed linen will speak to a Hotel Front Desk Agent. It is the responsibility of the Hotel Front Desk Agent to handle the request him/herself or contact the personnel who would satisfy the request or complaint. Perform Bookkeeping Duties In many cases, a Hotel Front Desk Agent will be responsible for balancing cash accounts and ensuring that all checkout payments balance at the end of their shift. Hotel Front Desk Agent Skills Attention to detail and strong communication, organizational and interpersonal skills are important for Hotel Front Desk Agents. A strong sense of customer service is required, as Hotel Front Desk Agents spend much of their time interacting with the public. Strong mathematical skills are needed in order to complete payment processing and bookkeeping responsibilities. In addition to these general skills, a Hotel Front Desk Agent could be expected to possess the following skills. Core skills Using oral and written communication skills to register and accommodate guests Managing guest service requests Processing cash or credit card payments Maintaining updated information on room availability, reservations and guest messages Understanding how to use hotel Property Management Software (PMS) systems Advanced skills Apply selling techniques when needed to register rooms Knowledge of basic bookkeeping processes Ability to work in other departments such as housekeeping, trolley stop, and laundry if needed
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Pathology Office Associate - Full Time

    The Iowa Clinic, P.C 4.6company rating

    Front desk agent job in West Des Moines, IA

    Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life of a Lab Office Associate… * Serve as the primary point of contact for inquiries from providers, patients and other departments regarding pathology services. * Handle incoming and outgoing correspondence, including phone calls, emails, and faxes, in a professional and timely manner. Address and resolve issues or escalate concerns to the appropriate personnel. * Prepare all send outs with the appropriate paperwork, blocks and/or slides and send them to the appropriate places in a timely manner. * Provide information on pathology services, procedures, and policies in a clear and courteous manner. * Assist with transcription and coding of pathology reports as needed. * Coordinate the receipt, accessioning and tracking of pathology specimens, ensuring accurate documentation. * Assist with special projects and perform other duties as assigned by the Lead Histotechnologist. * Assist with preparation for inspections and ensure adherence to regulatory standards (CLIA) and institutional policies. * Maintain office equipment, including scheduling maintenance/repairs, and order office supplies to ensure smooth operations. * Maintains awareness of own safety in carrying out duties and responsibilities. Adheres to universal precautions and infection control policies and procedures. * Maintains patient confidentiality and uses discretion in patient interactions. * Promotes a positive, professional image of The Iowa Clinic both internally and externally. Promotes positive interpersonal relations with all personnel. This job might be for you if… Education * High school diploma or equivalent required. Qualifications * Previous administrative/clerical experience in a lab * Strong organizational and time management skills * Excellent written and verbal communication skills * Ability to handle sensitive and confidential information with discretion * Attention to detail and a commitment to accuracy What's in it for you * Competitive compensation * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success. * Generous PTO accruals and paid holidays. * Health, dental and vision insurance * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Training and development opportunities * All employee meetings, team huddles and transparent communication * Employee feedback surveys * Quarterly volunteer opportunities through a variety of local nonprofits * Opportunities to have fun with your colleagues, including The Iowa Clinic night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on.
    $28k-32k yearly est. Auto-Apply 1d ago
  • Receptionist - Psychiatry Residency - Full Time

    Regional Health Services of Howard County 4.7company rating

    Front desk agent job in Des Moines, IA

    Posting Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments following office guidelines. * Obtain accurate patient and insurance information, and collect co-pays and deductible amounts. * Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record. * Prepare patient charts for appointments, ensuring all information is complete. * Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with filing and retrieving registration documentation in electronic medical records. * Confirm next-day appointments, providing necessary documentation details and time-of-service payment information. * Follow up on missed appointments and send related communications. * Perform other duties as assigned by management. Knowledge, Skills, and Abilities: * Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences. * Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage. * Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats. * Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software. Hours: Full Time 40 hours/week Minimum Qualifications: * Must be at least 16 years of age. Licensure & Certifications: * Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire. * Completion of Mandatory Reporter abuse training specific to the population served within three months of hire. Preferred Qualifications: * High school diploma or equivalent preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $26k-31k yearly est. 19d ago
  • Guest Services Agent | Fairfield Inn and Suites | West Des Moines, IA

    PM New 2.8company rating

    Front desk agent job in West Des Moines, IA

    What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
    $25k-30k yearly est. 22d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk agent job in Des Moines, IA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $27k-34k yearly est. 31d ago
  • Front Desk Representative

    Urbandale 3.7company rating

    Front desk agent job in Urbandale, IA

    Responsive recruiter If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work. We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water. Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum. Prior swim experience is not necessary, but a willingness to learn and have FUN is a must! A Few Things About Us: We work hard, but love to have fun with our students and each other! Training is paid and Lifeguard/CPR courses are provided in-facility once per month exclusively to Goldfish employees! Shifts are set each week and consistent until YOU request a new schedule! Part-time schedule Financial bonuses and advancement opportunities including supervisory and management positions! Wonderful warm and tropical atmosphere centered around kids and family comfort! Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles starting at $15.50 Flexible part-time hours and scheduling Competitive pay Growth opportunities Valuable work experience Increased social opportunities Future references/referrals On-the-job training and certification opportunities Position Requirements: High energy - you believe work should be fun! Service mindset - you take pride in making sure our members are taken care of! Able to take initiative and have great organizational skills! Excellent communication and able to develop relationships with our members! Passionate about working with children of all ages and ability levels! Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members!) Job Title: Sales & Member Services Representative Reports to: General Manager FLSA Status: Non-ExemptSummary: Promotes quality customer service face to face and over the phone to current and future guests. Process sales and enrollment transactions. Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company. Customer Service Duties and Responsibilities: Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising. Checks voicemail and email correspondence and responds in a timely manner. Makes collection calls to resolve open account problems. Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff. Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview! Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: Lifeguard, CPR, First Aid and AED certification required within 90 days of hire (internal training provided). Work Environment: While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate. Candidate Profile: Outgoing and energetic personality Friendly, positive attitude Strong work ethic Dependable, punctual, detail-oriented, and well organized Ability to multi-task Focused on SAFETY Flexible and able to adapt to company growth and evolving responsibilities Must be comfortable working with and around young children If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you! Compensation: $14.00 - $16.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $14-16 hourly Auto-Apply 60d+ ago
  • Front Desk Hampton Inn Part-time

    Aileron Management LLC 3.9company rating

    Front desk agent job in West Des Moines, IA

    Description: The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. . Requirements: Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $23k-32k yearly est. 29d ago
  • Part-Time Receptionist

    Willis Auto Campus

    Front desk agent job in Des Moines, IA

    Shifts Needed: Lunch coverage Monday-Friday (11am-2pm). Afternoons on Monday, Wednesday, Thursday 4:30pm-8pm) Saturdays 8am-5pm. (Not required to work every single day or shift. 2 Saturdays a month required.) Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests! Willis Automotive Offers: * 401k with company match * Employee discounts at all locations * Paid training and development on and off-site * Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more! Primary Function: Under the direct supervision of the Executive Office Manager, this position is responsible for greeting customers and answering telephone calls and performing administrative functions. Performs all duties within the objectives, standards, and policies of Willis Automotive. Duties and Responsibilities: * Inputs new vehicle invoices in the company software and creates document packets. Regularly maintains current inventory report and "in-transit" report. Receipts all customer payments daily into the company software program. * Manage the Coffee bar and assist the guest with refreshments and snacks * Greet guest and direct them to the area or employees they are here to meet * Answer phones and direct calls throughout the dealership * Ensures credit cards are cleared out at the end of each day * Assist the Sales Managers with tasks or projects assigned * Instruct store staff on proper procedures for locating and utilizing product inventory * Provides additional support as needed to the Sales Manager and Office Manager. What we need from you: * High School Diploma or equivalent required * At least one year of experience in reception and multi-line telephone experience required * Excellent verbal and written communication skills * Working knowledge of Microsoft Office Word, Excel and Outlook required * Strong attention to detail and ability to multi-task necessary
    $23k-30k yearly est. 15d ago
  • Part-Time Receptionist

    Willis Automotive

    Front desk agent job in Des Moines, IA

    Shifts Needed: Lunch coverage Monday-Friday (11am-2pm). Afternoons on Monday, Wednesday, Thursday 4:30pm-8pm) Saturdays 8am-5pm. (Not required to work every single day or shift. 2 Saturdays a month required.) Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests! Willis Automotive Offers: 401k with company match Employee discounts at all locations Paid training and development on and off-site Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more! Primary Function: Under the direct supervision of the Executive Office Manager, this position is responsible for greeting customers and answering telephone calls and performing administrative functions. Performs all duties within the objectives, standards, and policies of Willis Automotive. Duties and Responsibilities: Inputs new vehicle invoices in the company software and creates document packets. Regularly maintains current inventory report and “in-transit” report. Receipts all customer payments daily into the company software program. Manage the Coffee bar and assist the guest with refreshments and snacks Greet guest and direct them to the area or employees they are here to meet Answer phones and direct calls throughout the dealership Ensures credit cards are cleared out at the end of each day Assist the Sales Managers with tasks or projects assigned Instruct store staff on proper procedures for locating and utilizing product inventory Provides additional support as needed to the Sales Manager and Office Manager. What we need from you: High School Diploma or equivalent required At least one year of experience in reception and multi-line telephone experience required Excellent verbal and written communication skills Working knowledge of Microsoft Office Word, Excel and Outlook required Strong attention to detail and ability to multi-task necessary
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Front Desk Associate

    Genesis Health Clubs 3.8company rating

    Front desk agent job in Clive, IA

    Job DescriptionBenefits: Competitive salary Employee discounts Wellness resources This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and surroundings Communicates kindly and sincerely using members name Attends all staff and club meetings and events Establish and maintain professional relationships with members and staff Ensures front desk is clean, maintained and organized at all times Ability to respond quickly and appropriately to emergency situations Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Ability to respond to common inquiries or complaints from members Job Requirements: Available to work weekends and evenings and holidays Must hold current CPR certification or obtain within 60 days of start date Ability to work well with others Experience in cash handling and credit cards Customer service abilities Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds Ability to communicate with guests and other associates, including reading, writing and speaking
    $23k-30k yearly est. 15d ago
  • Front Desk Staff

    Daveandbusters

    Front desk agent job in Des Moines, IA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.75 per hour Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.8 hourly Auto-Apply 60d+ ago
  • RV Receptionist

    Blue Compass RV

    Front desk agent job in Altoona, IA

    Start your journey with Blue Compass RV as a Receptionist! THE ROLE: Are you a people person with a passion for delivering a top-notch first impression? At Blue Compass RV, our Receptionist is more than just a voice on the phone or a smile at the front desk, you're the spark that sets the tone for an unforgettable customer experience. Whether you're greeting excited adventurers picking up their next RV or helping team members stay organized, you'll be the heartbeat of the dealership! COMPENSATION: $16/HOURLY SATURDAYS REQUIRED WHY BLUE COMPASS RV: * Structured Career Path * Medical, Dental, Vision, Disability, FSAs, and Life Insurance * Paid Time Off and Paid Holidays * Gas Discount * 401K * Pet Insurance (because we love our fur family too!) * 5-Day Work Week * Employee Assistance Program * Training & Development Programs * Legal & Identity Theft Protection * Employee Referral Program * And more! WHAT YOU'LL BE DOING * Be the first smiling face customers see welcome visitors and VIP appointments with warmth and professionalism * Answer and route incoming calls with confidence and efficiency * Keep the front desk running * Support the team with clerical and administrative tasks * Accept and process deposit payments for RV purchases * Provide basic information about our products and services to walk-in customers * Take pictures of RVs as needed to support marketing or inventory updates * Jump in to help with any additional tasks needed to create an exceptional customer and team experience WHAT YOU BRING TO THE TABLE * A bright, outgoing personality - you're someone people want to talk to! * Calm under pressure and cool in a fast-paced environment * Great attention to detail and multitasking skills * A professional, team-first mindset * Tech-savvy and able to learn dealership systems quickly * Ability to work evenings (until 8 PM) and some weekends as needed WHAT WE HAVE TO OFFER Blue Compass RV, based in Fort Lauderdale, is the fastest-growing RV company with 100+ dealerships nationwide. We're not just building careers we're building a family. We invest in our team with industry-leading training, clear career paths, and a fun, high-energy culture. JOIN OUR CREW! If you're looking for a place to grow, have fun, and make a real impact - Blue Compass RV is calling. Apply today and start your journey with us! Blue Compass RV is an Equal Opportunity Employer and maintains a drug- and alcohol-free workplace. Some positions may require a valid driver's license and clean driving record.
    $16 hourly 15d ago
  • Administrative Clerk

    Seaboardfoodsexternal

    Front desk agent job in Ames, IA

    YOUR OPPORTUNITY We have an exciting Administrative Clerk opportunity in our Ames, IA office. In this highly impactful role, you will be a key member of the maintenance and purchasing teams. The Administrative Coordinator will manage data entry, requisition processing, invoices, and general clerical functions. This role is responsible for coordinating procurement and work order activities, verifying and coding invoices, maintaining accurate maintenance and purchasing records, and ensuring the smooth processing of financial and operational data across assigned facilities. ABOUT US At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. We are a Fortune 500 employer, recently nominated by the Business Journal as one of the “Best Places to Work”, representing our dynamic culture, where our employees can contribute and understand why they matter. ESSENTIAL DUTIES AND RESPONSIBILITIES This list is not intended to be all-inclusive, and other duties may be assigned. Enter purchase requisitions and work orders upon supervisor approval; maintain accurate documentation. Receive, verify, and process invoices, ensuring alignment with purchase orders and company policy. Confirm receipts and route invoices to Accounts Payable; reconcile reports to meet payment terms. Serve as vendor liaison for invoice status, payments, and general inquiries. Manage and file data entry paperwork by site or project; assist with maintenance worklog time entry. Generate and distribute reports (daily, weekly, monthly) for operational tracking. Build and maintain spreadsheets, databases, and reports for analysis and management review. Cross-train with dispatch and admin teams to provide backup support as needed. CORE COMPETENCIES FOR SUCCESS IN ALL ROLES: instills trust, communicates effectively, action-oriented, ensures accountability, and drives results. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required: High School diploma or GED. 2-3 years of relevant accounting, clerical, or administrative experience. Proficiency in Microsoft Excel, including data entry and spreadsheet management. Strong attention to detail, organization, and accuracy. Preferred: Associate or bachelor's degree in business, Accounting, or related field. Experience with ERP systems (e.g., Oracle) or maintenance management systems. Intermediate in Microsoft Office; Word and Excel and PowerPoint, preferred. SCHEDULE The hours and days of work are established by departmental needs and at the discretion of management. After-hours, weekends, and overnight travel as requested. WORK ENVIRONMENT The physical and work demands listed here represent those an employee should possess to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The employee must regularly lift and move up to 30 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. Primarily an office environment with moderate noise levels. WHY SEABOARD FOODS? Medical, vision & dental benefits upon hire 401K with company match Paid Time Off & Company Holidays Wellness Program Tuition reimbursement Employee pork purchase program For a complete list of our benefits please visit our career site: ********************************************** Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual, or any other status protected by law.
    $28k-36k yearly est. 1d ago
  • Guest Service Agent

    G & G Hospitality

    Front desk agent job in Ames, IA

    Maintains an inventory of vacancies, reservations and room assignments. • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. • Knows room locations, types of rooms available, and room rates. • Registers arriving guests and assigns rooms. • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. • Coordinates guest room maintenance work with the engineering and maintenance division. • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. • Knows daily activities and meetings taking place in the hotel. • Reports any unusual occurrences or requests to the manager or assistant manager. • Manages and resolves all guest complaints in a professional and courteous manner. • Processes guest check-outs and handles monetary transactions. • Maintains customers' privacy. • Maintains a high level of professional appearance and demeanor. • Performs other duties as assigned.
    $23k-29k yearly est. 60d+ ago
  • Receptionist (FT) | Family Medicine East | Ames | 2025-237

    McFarland Brand 2016-09-29

    Front desk agent job in Ames, IA

    McFarland Clinic is currently accepting application for Receptionist for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: maintaining reception desk activities, including greeting, scheduling, and instructing of patients and visitors in accordance with McFarland Clinic's Core Values and Promise. Position comes with competitive clinic pay and valuable benefit package. Education High School Diploma, GED or HiSET. Days: Monday - Friday. Hours: 8:00 AM - 5:00 PM Experience Prefer one year work experience, preferably in a medical office setting. Keyboard and computer experience. Completion of Medical Terminology class required within one year of employment. Receptionist experience preferred, but not required. Pre-employment drug screen and criminal history background checks are a condition of hire. Benefits McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
    $23k-30k yearly est. 41d ago
  • Bookkeeping, Accounting, and Auditing Clerks (Professional, Scientific, and Technical Services)

    Mercor

    Front desk agent job in Ames, IA

    Mercor is recruiting **Bookkeeping, Accounting, and Auditing Clerks who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Bookkeeping, Accounting, and Auditing Clerk. Applicants must: - Have **4+ years full-time work experience** as a Bookkeeping, Accounting, and Auditing Clerk; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $30k-39k yearly est. 60d+ ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Des Moines, IA?

The average front desk agent in Des Moines, IA earns between $24,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Des Moines, IA

$28,000

What are the biggest employers of Front Desk Agents in Des Moines, IA?

The biggest employers of Front Desk Agents in Des Moines, IA are:
  1. CSM Companies
  2. Arbor Lodging Management
  3. Staybridge Suites
  4. Commonwealth Hotels
  5. First Hospitality
  6. Adventure Lands of America Inc.
  7. Prairie Meadows
  8. Hop-A-Lot Iowa
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