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  • FRONT DESK CLERK (FULL TIME)

    Compass Group, North America 4.2company rating

    Front desk agent job in New York, NY

    ESFM + We have an opening for a full time **FRONT DESK CLERK** position. + **Schedule** : Full time schedule. Monday - Friday, 9:00 am - 6:00 pm. More details upon interview. + **Requirement** : Must have front-of-house experience and the ability to interact with customers. + **Pay Range** : $23.00 per hour to $25.00 per hour ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). **We Make Applying Easy!** Want to apply to this job via text messaging? Text **JOB** to **75000** and search **requisition ID number** **1494119** **.** The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). **Job Summary** **Summary:** Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products. **Essential Duties and Responsibilities:** + Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible. + Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible. + Speaks to guests and coworkers using clear, appropriate and professional language. + Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages. + Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys. + Processes all payment types, including room charges and cash, check, debit and credit transactions. + Processes all check-outs; resolves issues related to late disputed charges. + Answers, records and processes guest calls, messages, requests, questions and concerns. + Follows up with guests to ensure issues have been met to their satisfaction. + Coordinates with Housekeeping to track readiness of rooms and report guest concerns. + Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary. + Provides guests directions and information regarding the property and local points of interest. + Runs daily reports, identify any special requests and check reports for accuracy. + Assigns rooms according to guest request and preferences whenever possible. + Completes designated cashier and closing reports in the computer system. + Balances and drops receipts according to accounting specifications. + Practices safety standards at all times. + Complies with record retention, Standard Operating Procedures and daily responsibilities. + Performs other duties as assigned. **Associates at ESFM are offered many fantastic benefits.** **Full-time and part-time positions offer** the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program **Full-time positions also offer** the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) _Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here (***************************************************************************************** _or copy/paste the link below for paid time off benefits information._ _**************************************************************************************** **About Compass Group: Achieving leadership in the foodservice and facility management industry** Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. ESFM maintains a drug-free workplace. _We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act._ ESFM
    $23-25 hourly 6d ago
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  • Front Desk

    Arch Amenities Group

    Front desk agent job in New York, NY

    Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the Front Desk, Reservations, Instructor, Hotel, Facility, Equipment
    $36k-47k yearly est. 6d ago
  • Administrative Clerk

    City of Los Angeles 4.0company rating

    Front desk agent job in New York, NY

    Part-time Administrative Clerks are entry-level, as-needed and exempt employees . Under supervision, this position performs various administrative, accounting, marketing, customer service, and coordination and logistical tasks. Provides a unique opportunity for those who are interested in a public sector career while developing their talents on a part-time basis and work with various city departments. Typical Duties May Include: Processing USPS outgoing mail by operating a postage meter mailing machine, related machine components and postal mail management formatted computer. Utilize a hand truck, mail cart, hampers, trays or tubs for mailer transport to mailers of various sizes and up to 25 lbs. in weight for delivery to City departments located in downtown Civic Center. Sort and disseminate in-bound USPS City-business mail, and inter-department mailers to City departments and outside agencies. Clerical and receptionist tasks such as typing correspondence, completing and reviewing forms, inputting data and maintaining data databases, filing, answering phones, and greeting visitors; sorting and delivering correspondence, reports, and researching, including trips to various offices, ordering, distributing, and maintaining inventory of supplies; designing forms; assisting professional employees in various City departments; and performing other administrative and office tasks as directed. Also, scheduling, conducting site walks coordination, and review, process, research and respond to elected/departmental offices requests. Qualifications: Work with standard office software, especially Microsoft Word, Excel and Access. Operate standard office equipment (i.e., copiers, fax machines, etc.). Perform basic math and accounting functions. Communicate effectively and professionally with the public. Get along with co-workers and clients in a fast-paced atmosphere. Must be highly motivated and responsible The ideal candidate will display a high level of ethics and integrity in the work environment. Applicants must: Be at least 18 years of age Show proof of identity and legal right to work in the U.S. prior to appointment Possess a valid California Driver License Work Schedule: Work hours range from 0-20 hours a week. There is no guarantee of hours for this position. Work schedule is based on the operational needs of this division on an as-needed basis. Salary: $25.15 per hour This is not a permanent civil service position. The candidate selected for this part-time position will be required to work on an as-needed basis with a maximum of 980 hours per service year and no minimum guaranteed number of hours per week or per year. A service year begins on the start date of employment and on each anniversary date thereafter. The selected candidate must pass a physical exam administered by a City physician. All City employees are subject to a background check, including fingerprinting. How to apply Selection Process: All interested candidates must complete a City employment application, which can be downloaded from the City's web site at ************************************* An application screening may be conducted to select the most qualified candidates for interview. The application must be emailed by the application deadline date and time to: EMAIL: ********************* The subject line should read: Administrative Clerk - Part Time (GSD-Mail Services) Applications must be received by Friday, January 30, 2026 at 4 PM Incomplete applications will not be considered. Submitted application materials become property of the Department of General Services (GSD) and will not be returned to applicants. Submitted applications will be kept active for six (6) months only. A new application is required if an interview is not made within said period. Only candidates selected for interview will be contacted by GSD personnel staff. Receipt of applications can stop at any time without further notice. Requirements, duties, and pay are subject to change at any time. The City of Los Angeles is an Equal Employment Opportunity Employer. This is an exempt, at-will position. The individual appointed to this position will not accrue any civil service tenure, contractual employment rights, or due process rights. The incumbent may be removed, without any finding of cause, by the hiring authority. exempt employment If employment is said to be exempt, it is meant that the employment is exempted from the civil service provisions of the City Charter. In order to receive a regular civil service appointment, employees must have successfully participated in a civil service examination, received a high enough score on the examination to be placed on and receive an appointment from an eligible list, and they must serve a probationary period. Exempt employees do not compete in a civil service examination, they are not placed on an eligible list and receive an appointment from that list, nor do they serve a probationary period. As a result, exempt employees do not have what is referred to as a "property interest" in their job. Exempt employees serve at the will of the appointing authority and can be terminated at any time without cause. Employees with a property interest in their job, i.e. civil service employees, cannot be deprived of their employment(discharged or suspended) without due process. General Information About Exempt Employment Exempt employees serve at the will of the appointing authority, and as such, they may be discharged, suspended or otherwise disciplined without cause. Exempt employees have no property interest in their employment, and any procedural benefit or other prerogative extended to them by their appointing authority is not intended to create and does not create any such property interest. No officer or employee of the City may make to any other officer or employee any representation of a property interest in employment which does not correspond to Charter provisions unless the City Council, by ordinance, permits such representation. No unauthorized representation can serve as the basis of an employee's reliance on, or expectation of, a property interest. Employees Seeking To Become Civil Service Employees There is no protective leave for an exempt employee appointed to a civil service position. Upon receiving a civil service appointment and passing probation, the former exempt employee will be subject to the Civil Service provisions described in Article X of the City Charter. Upon appointment, the civil service employee will begin to accrue displacement and layoff seniority on the first day of his/her civil service appointment and may file for promotional examinations for which s/he qualifies. A full or half-time exempt employee appointed to a full or half-time civil service position continues to: contribute to the Retirement System; accrue vacation time; accrue sick time; receive anniversary date salary increases; and, receive health and dental benefits identical to those received in the civil service position.
    $25.2 hourly 3d ago
  • Global Partners Office: Associate

    Blackrock, Inc. 4.4company rating

    Front desk agent job in New York, NY

    The Global Partners Office (GPO) is a newly formed client business group responsible for helping BlackRock deliver differentiated capital and strategic advice to the worlds most sophisticated clients as they look to engage more expansively and creat Associate, Global, Client Relations, Office, Business Services
    $45k-59k yearly est. 6d ago
  • Front Desk Associate

    Blink Fitness-Blink Holdings, Inc. 4.0company rating

    Front desk agent job in Yonkers, NY

    This role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate. What is a Mood Lifter, you ask? Mood Lifters are the people who greet each o Front Desk Associate, Front Desk, Associate, Instructor, Hotel
    $27k-37k yearly est. 6d ago
  • Guest Service Agent

    Casa Cipriani New York

    Front desk agent job in New York, NY

    Casa Cipriani is a prestigious private members club and hotel, renowned for its impeccable service, elegant design, and timeless sophistication. Our commitment to providing unparalleled hospitality experiences to our members and guests is rooted in our heritage and passion for excellence. Joining Casa Cipriani means becoming part of a community dedicated to setting new standards in luxury and personal service. We are seeking a detail-oriented and hospitality-driven individual to join our Guest Relations team as a Guest Service Agent. This role plays a key part in delivering a seamless and personalized experience for our members and hotel guests. The Guest Service Agent will manage guest itineraries, VIP preferences, transportation coordination, and personalized services through tools such as Alliants and Opera, ensuring each stay is tailored and memorable. ESSENTIAL FUNCTIONS AND DUTIES: Organize and maintain comprehensive guest itineraries using Alliants CRM system. Perform daily arrival printouts and ensure accurate preparation for all next-day arrivals. Reconfirm all next-day activities with vendors to guarantee guest services are secured. Coordinate house car usage, external transportation, and monitor daily usage logs. Track and report on house car usage daily, with monthly recap reporting. Manage daily posting of guest-related charges in Opera PMS. Verify and reconcile weekly invoices from vendors and service partners. Maintain timely communication and follow-up on guest emails and concierge requests. Source, vet, and coordinate with vendors for personalized guest services and experiences. Oversee guest shipments and deliveries, ensuring secure handling and efficient coordination. Ensure all Alliants guest tracking data is updated, accurate, and current. Add and review all Opera notes to reflect guest preferences and important details. Coordinate and attend weekly VIP arrival meetings and prepare VIP arrival lists. Deliver personalized experiences through guest profile management and preference tracking. Ensure guest profiles are complete and updated for future visits, including individual profile data. Organize daily preparation lists for next-day arrivals and any special requests. Handle and manage riders, including VIP requests and entertainment setups. Maintain high attention to personalized recognition of repeat and high-value guests. Collaborate across departments to ensure consistent, elevated guest experiences. Perform other tasks and duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS: Bachelor's degree in Hospitality or related field preferred. Minimum of 2 years of experience in luxury hospitality, front desk, guest relations, or concierge services. Proficiency in guest service platforms including Opera PMS, Alliants, and Microsoft Office Suite. Excellent verbal and written communication skills, with a guest-first mindset. Strong organizational skills and attention to detail; ability to multitask and prioritize effectively. Confidence in handling confidential guest information with discretion and professionalism. A proactive, solutions-driven approach with the ability to work both independently and as part of a team. Flexibility to work evenings, weekends, holidays, and extended shifts as required. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to remain in a stationary position for extended periods. Capable of walking, standing, and navigating the property throughout the shift. Lift, carry, and transport items weighing up to 30 pounds as needed. Perform repetitive motions and handle physical activity associated with guest service roles. Adhere to all health, safety, and ergonomic protocols. INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.
    $30k-38k yearly est. 5d ago
  • Receptionist

    Green Key Resources 4.6company rating

    Front desk agent job in New York, NY

    An architecture firm in Midtown Manhattan is seeking a receptionist to manage front desk operations. The ideal candidate will have strong customer service skills and have previous experience working in a professional office setting in an administrative support role. Onsite Monday - Friday Hours: 9am - 6pm Salary: $60-64K plus bonus and paid OT Responsibilities: Serve as the primary receptionist, managing front desk operations and ensuring a welcoming environment for visitors and staff. Coordinate meeting setups, including catering arrangements and room preparation. Support HR processes by printing ID cards and assisting with onboarding tasks. Handle incoming and outgoing mail, sorting and distributing correspondence efficiently. Ensure office supplies are stocked and workstations are organized. Collaborate with team members to ensure smooth daily operations and address any issues. Requirements BA degree required Minimum of 1 year of experience in a professional office setting. Preferred 2-3 years of experience in administrative or office support roles. Strong organizational skills and attention to detail, ensuring efficient task execution. Excellent communication skills, both verbal and written, for effective interaction.
    $60k-64k yearly 1d ago
  • Front Desk Receptionist

    Bernard Nickels & Associates

    Front desk agent job in New York, NY

    Role: Front Desk Receptionist Status: perm Loc: NYC - midtown Pay Rate: $21/hour A direct manufacturer and wholesaler of diamonds to retail jewelers. Specializing in loose white and fancy colored diamonds in a wide array of cuts, shapes, and sizes. Job Overview: We're seeking a friendly, organized, and professional Front Desk Receptionist to be the first point of contact at our office, creating a welcoming atmosphere for clients and staff while managing administrative tasks that keep our daily operations running smoothly. Responsibilities: • Greet visitors and answer phones warmly • Operate a multi-line phone system to answer, screen, and forward calls efficiently. • Handle incoming/outgoing mail, deliveries, and prepare merchandise for shipping. • Perform general administrative duties (filing, data entry, photocopying, scanning). • Assist with office supply management. Qualifications: • Proven experience as a Receptionist or Front Office Representative. • Exceptional communication (written & verbal) and interpersonal skills. • Strong organizational, multitasking, and time-management abilities. • Professional appearance, positive demeanor, and excellent customer service attitude. • Ability to thrive in a fast-paced environment. What We Offer: • Competitive salary and benefits package. • A supportive team environment.
    $21 hourly 1d ago
  • Temporary Receptionist

    Clarity Recruiting

    Front desk agent job in New York, NY

    Clarity Recruiting is looking for experienced support staff looking for their next opportunity. We have multiple clients looking for Receptionists/Office Assistants/ Event Assistants on a temporary day to day basis. The general hourly range for these roles are $17-20/hr DOE Responsibilities will possibly include: Answer and direct phone calls Assist in the preparation of regularly scheduled reports Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Requirements and skills: 1-2+ years experience as a Receptionist, Office Assistant or has worked hospitality Knowledge of office management systems and procedures Proficiency in MS Office Excellent time management skills and the ability to prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task
    $17-20 hourly 4d ago
  • Receptionist

    Forrest Solutions 4.2company rating

    Front desk agent job in New York, NY

    Forrest Solutions is seeking a poised, professional, and polished Receptionist to support the executive floor for one of our prestigious financial services clients. This role serves as a key point of contact for the executive suite, ensuring every interaction with executives, clients, and guests reflects a high standard of professionalism, hospitality, and discretion. This position is ideal for someone who enjoys working in a fast-paced, professional environment, understands executive-level service, and takes pride in creating a welcoming, seamless experience for all visitors. Shift: 8:00 AM-5:00 PM Pay Rate: $26-$29 per hour Key Responsibilities Greet and assist executives, clients, and guests with professionalism and warmth. Manage the visitor experience from arrival to departure, coordinating with security, lobby staff, and internal teams. Partner with executive assistants and internal stakeholders to support meeting logistics and scheduling needs. Maintain a polished, guest-ready reception area that reflects executive and brand standards. Support meeting coordination, including room readiness, catering, and hospitality services as needed. Track visitor activity and support reporting related to reception and guest services. Provide concierge-style support to visitors, including refreshments and basic accommodations. Handle sensitive and confidential information with discretion and professionalism. Collaborate with facilities, security, and office services to support daily operations and emergency procedures. Provide general administrative support, including visitor logs, documentation, and supply management. Demonstrate flexibility, strong judgment, and problem-solving skills in a professional, fast-paced environment. Qualifications Minimum of 2-3 years of experience in a corporate receptionist or front desk role, preferably within a professional services or financial environment. Experience supporting executive-level or high-profile clientele preferred. Strong communication and interpersonal skills with a professional presence. Polished appearance and customer-service-oriented demeanor. Strong organizational and multitasking abilities. High level of discretion, confidentiality, and emotional intelligence. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Background in hospitality, administrative support, or client services is a plus. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or military status.
    $26-29 hourly 5d ago
  • Front Desk Concierge - Luxury Residential

    Two Trees Management Co

    Front desk agent job in New York, NY

    What we are looking for: We are seeking a driven and hospitality-oriented Front Desk Concierge to assist with the day-to-day building operations at one of our Williamsburg Luxury Class A rental apartment buildings. As a Concierge, you will be serving in a primary resident and tenant facing role and be a key point of contact in delivering a first-class customer experience. Job Responsibilities: Deliver an exceptional experience through genuine hospitality to Residents, guests, and colleagues Greet, qualify, and announce all visitors and guests. Actively monitor safety and security of the building by reviewing security cameras, conducting regular patrols, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately. Oversee the delivery and storage of all packages and parcels delivered to the building including logging and distributing packages, and managing vendors and deliveries Maintain accurate and complete shift logs ensuring proper "handover" to ensure successful communication through shift changes Maintain cleanliness and appearance of the Lobby and surrounding areas Qualifications: Prior experience of at least 2 years in luxury residential, hospitality, or service industries Service-focused, with genuine passion for delivering hospitality. Punctuality and high standards of personal grooming and appearance. Openness to learning and welcome feedback in a Team environment that constantly strives for excellence and improvement Exceptional communication, interpersonal, and organizational skills Ability to multitask and remain composed in a fast-paced environment Sense of ownership with problem-solving capabilities to handle reasonable requests and challenges Schedule flexibility to work different shifts as needed, including evenings, and weekends. Who we are: Two Trees is a Brooklyn-based real estate development company best known for its singular role in transforming the Brooklyn neighborhood of DUMBO from an underutilized industrial waterfront to a thriving mixed-use community. Notable projects include: 325 Kent, One South First, Ten Grand, 300 Ashland, Mercedes House, Wythe Hotel, Jane's Carousel, and most recently the development of the Domino Sugar Factory site. Two trees solely develops, builds, owns, manages, and leases all of our properties. We fundamentally believe that people prosper when neighborhoods bloom. We are looking for passionate, innovative, and bold individuals that dare to make a difference, and those that share our vision as our portfolio grows.
    $31k-41k yearly est. 5d ago
  • Front Desk Receptionist / Data Entry Clerk

    Ram International Shipping LLC

    Front desk agent job in West Caldwell, NJ

    We are seeking a reliable, detail-oriented, and professional Front Desk Receptionist with Data Entry responsibilities to serve as the first point of contact for visitors and callers while accurately maintaining records and administrative data. The ideal candidate will provide excellent customer service, ensure smooth front desk operations, and support office functions through timely and accurate data entry. Key Responsibilities Greet and welcome visitors in a friendly and professional manner Answer, screen, and direct incoming phone calls Perform accurate and timely data entry into company databases and systems Update, maintain, and verify records for accuracy and completeness Schedule appointments and manage calendars as needed Maintain a clean and organized front desk and reception area Handle incoming and outgoing mail, packages, and deliveries Assist visitors with general inquiries and direct them appropriately Perform general administrative tasks including filing, scanning, and document preparation Coordinate with staff and management to ensure efficient communication Maintain confidentiality of sensitive and private information Requirements & Qualifications Education & Experience High school diploma or equivalent (required) Previous experience in reception, front desk, administrative support, or data entry (preferred) Skills & Abilities Strong data entry skills with high accuracy and attention to detail Basic to intermediate computer skills (email, spreadsheets, word processing, databases) Excellent verbal and written communication skills Strong customer service and interpersonal skills Ability to multitask, prioritize, and manage time effectively Professional appearance and positive attitude Language Skills Bilingual in Ukrainian or Russian is a plus
    $30k-39k yearly est. 5d ago
  • Front Desk Receptionist

    The Moinian Group 4.0company rating

    Front desk agent job in New York, NY

    The Moinian Group is one of the largest privately held real estate investment companies in the world, pioneering in the development of state-of-the-art, visually distinguished properties. Bring your passion for service, office management and hospitality to life as the Receptionist. This highly visible and critical to the office position serves as the liaison between residents, vendors, property teams and headquarters to deliver an upscale and highly efficient experience. The successful Receptionist is responsible for answering and handling incoming calls, greeting all guests and vendors, handling all incoming inquiries, and being the primary contact and liaison for all office functions, always delivering a high-touch service experience. Job Duties and Responsibilities Greet visitors always delivering a hospitable and upscale experience Provide administrative support to Property Management Answer and effectively and route all incoming calls. Responsible for maintaining contact lists and staff lists. Respond and follow through to requests for information and communicate with all levels of management with minimal supervision Create presentations as needed Participate actively in the planning and execution of events as needed. Ensure all common spaces, conference rooms and offices are neat, organized, clean and orderly. Monitor, order, maintain and organize all kitchen and office supplies Point person for incoming packages, deliveries, mailing, shipping and supplies Responsible to pick-up, drop-off, prepare postage/labels and coordinate courier services. Coordinate with IT department on all office equipment, and AV needs. Partners with Property Manager and building maintenance to ensure office equipment, AV, and all mechanical functions properly and optimally. Assist in problem solving associated with all building services including- janitorial, mailroom, copier services, parking, badging, and conference rooms. Position Requirements 4 + years of experience in high-traffic, professional services or hospitality industries preferred. Prior experience as a Front Office Associate or Office Receptionist at a busy, executive office. Hospitality, multi-family office management or retail experience a plus Experience at a high-traffic call center or managing a busy office preferred Exceptional customer service and communication skills, verbal and written Strong organizational skills Ability to remain calm and thrive under pressure in a fast-paced environment Creative and resourceful Sharp eye for detail and a relentless pursuit for excellence Strong multi-tasking skills Advanced, hands-on MS Office skills (emphasis on Word/Excel) Hands-on approach to project management and office tasks Self-starter, independent thinker, motivated and efficient Salary commensurate with experience.
    $32k-39k yearly est. 1d ago
  • Front Desk Coordinator

    Real Essentials

    Front desk agent job in New York, NY

    About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels. Job Description We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities Manage and maintain front desk operations Greet all visitors with warmth and professionalism Schedule guests and vendor visits with the building Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness Manage sample ordering, returns, and organization Liaise with building management on administrative and operational requests Assist with office-wide communication and internal team support as needed Requirements Some prior administrative, office, or customer service experience preferred Excellent communication and organizational skills Ability to multitask and stay proactive in a fast-paced environment Friendly, professional demeanor and team-first attitude
    $32k-41k yearly est. 5d ago
  • VIP Reservations Agent

    Avalon Transportation 4.2company rating

    Front desk agent job in North Arlington, NJ

    Schedule: Full time: Various Shifts Available including Overnight Salary: Starting at $16 - $20 per hour, based on experience Sign-on Bonus Available Successfully fulfill the client's transportation needs and enter that information correctly into the reservation or dispatch systems. Responsibilities and Duties: Responsible for answering incoming calls, email requests and online booking requests for service from client. Accurately input reservation request and any necessary changes into all appropriate computer systems in a concise and professional manner. Keeping up to date on Avalon's products, services, policies and procedures. Reconfirm future reservations with clients. Build rapport with clients by becoming knowledgeable about their account, special needs and particular preferences. Responsible for continuously monitoring all incoming reservation channels (phone, multiple email inboxes, online bookings) and answering all inquiries about the company, service, rates and travel time promptly and professionally. Handles reservations for affiliate work and farms orders to affiliate network as needed. Monitors the status of national rides to ensure clients are receiving excellent customer service from our affiliate network. Identifies and resolves any problems with incoming orders; escalate as needed. Proactively and professionally handle customer service complaints and escalate issues as appropriate to respective department heads. Accurately help build client profiles and accounts by informing accounting of new account information obtained from client calls. Performs basic dispatch functions as needed such as: coding, calling affiliates, obtaining chauffeur details and securing and sending new trips. Responsible for checking all work at the end of shift. Handles and secures greeters when needed. Other duties as assigned Benefits: 401(k) Dental insurance Health insurance Vision insurance
    $16-20 hourly 60d+ ago
  • Bilingual Reservationist

    Transdevna

    Front desk agent job in Maplewood, NJ

    Transdev in Maplewood, NJ is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Starting pay of $16.50 per hour (Union Collective Bargaining Agreement Payrate) Benefits include: + Vacation: up to 6 days after 1 year + Paid Sick Leave: 6 days annually for full time employee's + Medical, dental & vision after 90 calendar days of employment for full-time employees + Life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + Ability to communicate effectively in both English and Spanish preferred + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 10 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6844 Pay Group: FVZ Cost Center: 163 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $16.5 hourly 26d ago
  • Reservations Agent

    Cipriani 3.9company rating

    Front desk agent job in New York, NY

    We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times. Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures. Create and maintain an upscale and personalized pre-arrival process that improves the guests' experience and the hotel revenue. Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue. Process accurate billing and payments, ensuring that the reservation is secured and correct. Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed. Handle challenging situations and resolve guest complaints in a professional and timely manner. Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise. Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences. Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information. Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy. Run daily reports while maintaining and completing daily task list. Adhering to hotel policies, procedures, and standards, including data privacy and security. Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected. Perform Switchboard duties, other administrative duties and direct calls as needed. Participate in any training and development programs to improve job skills and knowledge. Performing other duties as assigned by the management team. KNOWLEDGE, EXPIERENCE AND SKILLS A bachelor's degree in hospitality management, business administration, or a related field is often preferred. At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required. Experience with Opera preferred. Knowledge of the city, particularly tourist attractions. Professional demeanor, strong ethical standards, and the ability to maintain confidential information. Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems. Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue. Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management. Excellent organizational skills and attention to detail, with the Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude. Proficiency in basic computer skills, including knowledge of scheduling Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required. Commitment to upholding the highest standards of customer service, professionalism, and integrity. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to stand for extended periods and work in a fast-paced environment. Endurance to withstand long hours of standing, walking, and repetitive motions. Lift and carry objects weighing up to 30 pounds. Flexibility to bend, stoop, reach, and perform physical tasks. Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H
    $35k-42k yearly est. 26d ago
  • Reservationist

    USHG Careers

    Front desk agent job in New York, NY

    Union Square Hospitality Group (USHG) has created some of New York's most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries. USHG has long supported its communities through hunger relief and civic organizations. USHG holds 28 James Beard Awards and numerous accolades for its distinctive style of hospitality. Who you are: We're looking for an intelligent, confident, organized and thoughtful individual who exemplifies USHG's core Family Values of hospitality, excellence, entrepreneurial spirit, and integrity. The ideal candidate thrives in a fast-paced, non-stop environment, is adept at prioritizing tasks, possesses excellent communication skills both with guests as well as colleagues, loves solving problems, building long-lasting relationships, and creating positive outcomes. The ability to be strategic, flexible, proactive, calm under pressure, resourceful and efficient is in your DNA. Superior verbal and written communication skills, strong decision-making ability, sense of urgency, empathy and attention to detail is essential. What you'll do: Consistently support a culture of Enlightened Hospitality Operate within a reservations department that delivers enlightened hospitality and excellent service at all times Possesses and exhibits the drive to provide exceptional customer service Act as the reservations liaison between the guest and Maitre d' for all full-service restaurants at USHG Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests to deliver Enlightened Hospitality Exhibit professionalism when speaking to guests and communicating information This position is in person only (not remote) What we need from you: Experience in a front of house role in a hospitality business preferred Customer Service Conflict Resolution Attention to detail Professional, articulate, and punctual. Knowledge of Reservation Software (SevenRooms, Resy, OpenTable, etc.) Understanding of Microsoft Office (Excel, Word, Outlook, etc) Full-time flexible hours (able to work days, nights, weekends, holidays) What you'll get from us: At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Reservationist, you'll enjoy: Competitive pay: Hourly rate of $23/hour Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care Time to recharge: Generous paid time off and paid parental leave to support life outside of work Investing in your future: A matched 401(k) plan to help you grow long-term savings Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones Convenience & flexibility: Pre-tax commuter benefits for transit and parking Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong Turn over the rocks and always be connecting dots to build uplifting experiences and relationships Center the salt shaker with an unwavering commitment to excellence and the values that matter most Write a great next chapter. The road to success is paved with mistakes well-handled Bring a charitable assumption and err on the side of generosity Leave our campsite better than we found it; always responsible for the impact of our wake *The above represents the expected salary for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business. #WORKWITHUS
    $23 hourly 3d ago
  • Front Desk Associate

    Arch Amenities Group

    Front desk agent job in New York, NY

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $32k-43k yearly est. 6d ago
  • Receptionist

    Clarity Recruiting

    Front desk agent job in New York, NY

    The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). Responsibilities Answer and direct phone calls Distribute mail Act as first point of contact for visitors Qualifications High school diploma or relevant work experience Ability to maintain a positive attitude Excellent communication skills
    $29k-38k yearly est. 3d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in East Orange, NJ?

The average front desk agent in East Orange, NJ earns between $26,000 and $39,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in East Orange, NJ

$32,000

What are the biggest employers of Front Desk Agents in East Orange, NJ?

The biggest employers of Front Desk Agents in East Orange, NJ are:
  1. NFC Amenity Management
  2. Island Hospitality
  3. Retro Fitness
  4. Best Western
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