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Front desk agent jobs in Fort Wayne, IN

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Front Desk Agent
Receptionist
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Front Desk Attendant
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Front Desk Staff
Front Desk Worker
  • Front Desk Agent

    Highgate Hotels 4.5company rating

    Front desk agent job in Fort Wayne, IN

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Hampton Inn Fort Wayne 5702 Challenger ParkwayFort Wayne, IN 46818 Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. * Follow all cash handling and credit policies. * Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. * Be familiar with hospitality terminology. * Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way radio etiquette at all times when communicating with other employees. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Be able to complete a bucket check, room rate verification report, and housekeeping report. * Balance and prepare individual paperwork for closing of shift according to hotel standards. * Maintain and market promotions and guest programs. * Maintain a clean work area. * Assist guests with safe deposit boxes. Qualifications * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience preferred. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.
    $24k-28k yearly est. Auto-Apply 20d ago
  • Front Desk Agent

    General Accounts

    Front desk agent job in Fort Wayne, IN

    Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Courtyard Fort Wayne, In 3.7company rating

    Front desk agent job in Fort Wayne, IN

    Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company
    $26k-31k yearly est. 22d ago
  • Front Desk / Clerk II

    Wayne Township Trustee Office Allen County 4.1company rating

    Front desk agent job in Fort Wayne, IN

    CONDENSED JOB DESCRIPTION Front Desk / Clerk II RATE OF PAY: $18.00 $18.50/hour bilingual (fluent in English and Spanish or English and Burmese) Wayne Township Clerk II works directly under the Director of Intake/Case Management. Clerk II function as front desk receptionist while assisting visitors and/or clients as needed for Township Assistance. Clerk II duties include acknowledging and processing clients' requests for assistance. In addition to front desk, intake, and scheduling appointments, and assigning clients to Case Workers. QUALIFICATIONS: Experience or degree in Social Work, Human Services, or a related field is preferred. Ability to operate general office equipment. Experience in word processing and messaging systems. Excellent written and verbal communication skills. Ability to diplomatically interact with people with diverse cultural, financial, and educational backgrounds. Ability to use basic mathematical skills (addition, subtraction, multiplication, division - including prorating) in various units of measure, using whole numbers, common fractions, decimals, and percentages. Skilled in using and creating Excel spreadsheets. Excellent organizational skills and time management skills. Excellent interviewing skills. Ability to work well under pressure. Experience in customer service. Adept at report writing. ESSENTIAL FUNCTIONS: Function as front desk receptionist. Collect information from WTTO clients/visitors. Provide information to WTTO clients/visitors. Enter visiting clients into WTTO system. Assign clients to Caseworkers. Assist with other duties in the Intake/Case Management area. Maintain an excellent understanding of the WTTO Eligibility Standards and Indiana Code regarding Townships. Maintain confidentiality. Perform tasks as assigned by the Director of Intake/Case Management, Deputy Trustee, and Trustee.
    $18-18.5 hourly 10d ago
  • Hotel Front Desk Associate

    The Amaya Hotel

    Front desk agent job in Fort Wayne, IN

    Job Description Front Desk Associate The Amaya (Fort Wayne, IN) Boutique Hotel - Design-Driven & Guest-Centered Front Desk Associates ensure a smooth arrival, stay, and departure for our guests while embodying The Amaya's values of calm, care, and hospitality excellence. This role includes guest interaction, operational support, problem-solving, and collaboration with housekeeping, maintenance, and leadership. You are the first impression, the steady presence, and the trusted guide for our guests. Benefits Competitive pay Employee discounts on hotel stays, café items, and retail Training and development opportunities A supportive, respectful work culture Opportunities for advancement as the property grows Who Thrives Here Team members who succeed at The Amaya are: Thoughtful and attentive Warm, polished, and guest-focused Detail-oriented Reliable and professional Energized by helping others and elevating everyday moments Schedule & Work Environment Full-time positions available Shifts may include mornings, evenings, nights, weekends, and holidays Calm, beautifully designed workspace Opportunities for cross-training and growth as the hotel expands Compensation: $16 - $18 hourly Responsibilities: Guest Experience & Service Greet guests warmly and deliver an elevated, personalized check-in/check-out experience Assist with guest requests, local recommendations, and problem resolution Maintain a calm, polished, and professional presence at all times Support the Amaya welcome ritual (when applicable during peak seasons) Front Desk Operations Manage reservations, room assignments, and payment processing Handle phone calls, messages, and guest communications Monitor lobby appearance and ensure a serene, well-organized environment Coordinate with Housekeeping and Maintenance to ensure rooms and public spaces are guest-ready Clean public spaces, assist with laundry and room inspections as needed Technology & Systems Operate MEWS PMS and other hotel systems (training provided) Process payments, folios, and nightly reports Ensure accurate documentation and adherence to hotel policies Safety & Standards Follow all security, privacy, and cash-handling procedures Support emergency protocols and maintain awareness of guest safety Uphold brand standards and contribute to continuous improvement Qualifications: Required Strong customer service mindset with a warm, professional demeanor Excellent time management, organizational, prioritization, and communication skills Ability to multitask and remain composed in a boutique, fast-paced environment Comfortable with computers and learning new systems Preferred Experience in hotels, hospitality, or guest-facing roles Familiarity with MEWS PMS or similar property management systems Interest in design-led, wellness-oriented hospitality About Company The Amaya is a design-driven boutique hotel in Fort Wayne, created as a modern sanctuary for travelers and locals alike. Inspired by the world's most celebrated luxury retreats, The Amaya blends intentional architecture, serene interiors, and warm hospitality to offer guests a refined yet deeply personal experience. From our thoughtfully curated Nourish Market to the tranquil Mizu Pool (opening Spring 2026), every space is crafted to help guests slow down, reconnect, and feel at home. As a team, we are passionate about delivering genuine, intuitive service that anticipates needs before they're expressed. Our team is dedicated to thoughtful service, operational excellence, and creating memorable moments for every guest. We're building a culture that values collaboration, continuous improvement, and pride in the spaces we create. If you're energized by design-forward environments and meaningful guest interactions, join us.
    $16-18 hourly 30d ago
  • Natatorium | Front Desk Attendant

    Fort Wayne Community Schools 4.4company rating

    Front desk agent job in Fort Wayne, IN

    The Helen P. Brown Natatorium is seeking an individual to work part time at the front desk. This job includes greeting customers, providing great customer service, answering phones, checking people into the facility, registrations and reporting any security issues to the HPB staff. QUALIFICATIONS: Must be at least 18 years of age and possess a High School diploma or GED. Must follow, enforce all rules and guidelines of the Helen P Brown Natatorium. Must have experience with typing, computers, and answering phones. Experience with cash registers/POS systems is preferred. Candidate must: utilize professional phone etiquette & oral communication skills at all times. Must be willing to work evenings 2 nights per week and one shift each weekend. This is normally a total of 6 to 10 hours a week. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is required to have dexterity of hands and fingers. The employee is required to sit or stand for extended periods of time. They may be occasionally required to bend at the waist, kneel or crouch. Specific vision abilities required by this job include close vision, and ability to adjust focus. While performing the duties of this job the incumbent is seated or walking at will. The incumbent will be required to lift, carry and/or push students weighing 25 pounds or more in wheelchairs as assigned. While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
    $24k-29k yearly est. 60d+ ago
  • Receptionist-Full-Time

    TLC Management 4.3company rating

    Front desk agent job in Fort Wayne, IN

    Receptionist Come join us at Ashton Creek Health and Rehabilitation to make a difference! FT, Monday-Friday, 8:30a-4:30pm If you are looking for a career that can make a difference, then Ashton Creek Health and Rehabilitation is the place for you. Our work family is made up of a variety of talented and committed team members who are dedicated to making a difference in the lives they serve. Each employee contributes their unique skills and abilities with the key goal of enabling our residents to reach and maintain their highest functional abilities. Every job matters at Ashton Creek Health and Rehabilitation. We believe in what we do and know our hands make a difference. As a member of our team, look at what benefits you can enjoy: Competitive starting wage with additional pay for experience $1,000 new employee referral program DailyPay! Work today, get paid today! Monthly Celebrations and recognitions Medical, Dental and Vision Paid Life Insurance 401K opportunites Tuition Reimbursement up to $5,000/year. New and Improved Benefits for 2025! Quarterly Education Bonus Program Responsibilities The primary responsibility of the receptionist is to act as the facility's receptionist and be the primary access point for visitors, guests, etc. Duties span from answering phones, to providing clerical assistance, managing office equipment/supplies and assisting with the accounts payable processing. Greeting and assisting visitors, residents, family members, sales representatives, etc. and giving directions/information. Answering phone calls, taking messages and deliver messages. Sorting incoming mail and process outgoing mail. Operating business office machines and telephone/paging system. Disbursing resident fund petty cash. Receiving/providing receipts for payments made to the facility. Assisting with administrative duties such as typing reports/correspondence, filing, posting accounts, etc. Maintaining front office/lobby area. Ensuring deliveries are picked up promptly. Assisting in listening and reporting resident/family complaints. Providing the purchase of employee/guest meal tickets. Taking inventory, order and disperse office/central nursing supplies. Assisting with the accounts payable process. Maintaining the confidentiality of all residents and their care. Qualifications Receptionist Qualifications A high school diploma or GED. Have a thorough understanding of the principles of best receptionist practices. Knowledge on the use of personal computers, e-mail accounts, software programs such as Word and Excel and minor office machines such as faxes and copiers. Desired qualifications: At least six (6) months in a clerical position or successfully completed secretarial science program from an accredited school/college.
    $23k-30k yearly est. Auto-Apply 24d ago
  • Second Shift Phone Receptionist

    Home Energy Pros 4.1company rating

    Front desk agent job in Fort Wayne, IN

    Benefits: Dental insurance Health insurance Vision insurance Training & development Join Our Office Phone Team - Grow With Us! Are you an outgoing, motivated professional looking to build a career in a team-oriented office? We're hiring an Office Phone Team Member to handle incoming, follow up with leads interested in our products, and reconnect with clients we've already met. This is an in-office role where you'll be part of a supportive, growth-focused team that values enthusiasm and a positive attitude. What You'll Do: • Engage with inbound callers, answering questions and sparking interest • Make outbound calls to new leads and reconnect with past clients to build relationships • Contribute to a team that's dedicated to growth and success What We're Looking For: • Friendly personality and strong communication skills • Self-starter with a can-do attitude who's eager to learn and grow • Team player who thrives in an office environment and enjoys working with others Pay: $600.00 per week pre-tax Hours: 12:00pm-8:00pm Ready to bring your energy to a team that values growth and teamwork? Apply today and start your journey with us! Compensation: $600.00 per week
    $600 weekly Auto-Apply 60d+ ago
  • Front Desk

    Hampton Inn & Suites Fort Wayne, In 3.9company rating

    Front desk agent job in Fort Wayne, IN

    We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company
    $26k-34k yearly est. 18d ago
  • Front Desk Receptionist - Part Time

    America's Best 3.9company rating

    Front desk agent job in Fort Wayne, IN

    America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price. For more details about America's Best, visit AmericasBest.com. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we're closed! Job Description What would you do? - The Specifics Ensures high quality customer service while following all safety protocols. Ensures a smooth flow of customers through the store. Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. Processes and understands managed care plans while obtaining document information from the insurance company as needed. Provides customers basic and accurate information. Schedules and confirms appointments, follow-up visits and classes. Files all patient records daily and pulls patient files for the next day's appointments. Checks order status and notifies customers when orders are in or of any delays. Keeps reception area tidy and presentable with all necessary materials. Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. Participates in regularly scheduled mandatory communication meetings. Qualifications Are you the right fit? - The Suitable Talent Experience as a Receptionist, Front Office Representative or similar role preferred but not required. 0-2 years related experience or training preferred. Experience handling multiple phone lines preferred. Strong customer service skills required Strong organizational skills required Education: High School Diploma or equivalent. Additional Information At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future. Our Benefits Include: 401k retirement savings with company match and stock purchase plan Paid sick time Parental leave Employee eyewear discount College scholarship program Focus on professional growth and long-term career fulfillment: Training programs available Access to educational courses Emphasis on internal promotions and career advancement. At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
    $29k-36k yearly est. 9d ago
  • Front Desk

    Hammerhead Creations Rec

    Front desk agent job in Delphos, OH

    Administrative Clerk duties and responsibilities The responsibilities of an Administrative Clerk depend on the employer's operations. Employers can hire candidates for duties such as data entry and preparing and processing office documents. Here are examples of an Administrative Clerk's duties: Answering customer questions, providing information, taking and processing orders and addressing complaints Answering phone calls and calling customers and vendors to follow up on appointments and deliveries Compiling, maintaining and updating company records Managing office inventory and working with vendors to ensure the regular supply of office materials Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies Compiling and maintaining records of office business transactions Training, onboarding and supervising junior clerks Operating office equipment including printers, copiers, fax machines and multimedia instruments
    $26k-31k yearly est. 60d+ ago
  • Front Desk Receptionist - Part Time

    National Vision 4.1company rating

    Front desk agent job in Fort Wayne, IN

    What would you do? - The Specifics * Ensures high quality customer service while following all safety protocols. * Ensures a smooth flow of customers through the store. * Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. * Processes and understands managed care plans while obtaining document information from the insurance company as needed. * Provides customers basic and accurate information. * Schedules and confirms appointments, follow-up visits and classes. * Files all patient records daily and pulls patient files for the next day's appointments. * Checks order status and notifies customers when orders are in or of any delays. * Keeps reception area tidy and presentable with all necessary materials. * Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. * Participates in regularly scheduled mandatory communication meetings.
    $29k-36k yearly est. 12d ago
  • General Vacancy

    Grand Design RV 3.8company rating

    Front desk agent job in Middlebury, IN

    Want to feel appreciated and respected? If so, please read on! Come join the Grand Design RV Team, based in Middlebury, Indiana. At Grand Design RV our mission here is simple. We want to help create memorable stories for those who dare to dream. Our vision of working together in the relentless pursuit of a positive RV ownership experience is lived out each day by our great team members. Each team member is hand-picked with an excellent reputation for second-to-none industry craftsmanship and is a representative of our core values : Gratitude - Serving team members and our communities through humility and empathy to make our company, communities, and world a better place. Respect - Acting with integrity and transparency because believing in each other is the building block for all other relationships. Accountability - Holding each other to the highest expectations in all we say and do. iNnovation - Striving to be industry-leading with our people, processes, and products. Drive - Determined to exceed expectations of our team members, vendors, dealers, and retail customers. We continue to grow and have positions available that need to be filled. If this sounds like the right fit for you, apply today! We want you to help us build quality Grand Design RV's. Building an RV is an intricate process that involves many stages, quality checks, tests, and procedures. Meaning we need a lot of general help from people like you. Electrical, plumbing, roofing and sidewall installation, interior finishing and more. Tell us your skills and we'll find a job that's right for you. Grand Design RV is an Equal Opportunity Employer. *THIS IS AN ONSITE POSITION*
    $27k-33k yearly est. 60d+ ago
  • Receptionist (Warsaw, Full-time)

    Fwortho

    Front desk agent job in Warsaw, IN

    Build A Career That Matters Fort Wayne Orthopedics offers a meaningful career that makes a real difference in people's lives, as well as your own. Our specialty-trained experts are dedicated to providing exceptional, compassionate care in the treatment of orthopedic conditions. Please visit our website at fwortho.com for more information providers, services and locations. Receptionist We are seeking a friendly individual to assist our front desk team in delivering outstanding customer service to our patients and visitors. Responsibilities include patient check-in, registration, scheduling and checkout. Must be courteous, professional, detail-oriented and able to handle multiple tasks in a busy environment. Based at our Warsaw. office. Prior experience with patient registration or in a medical office desired. Full-time, 7:30am-4:30pm Monday, Tuesday, Thursday, Friday in Warsaw, Wednesday in Fort Wayne at the W. Jefferson Blvd. location plus a rotating Saturday (currently every 7th week). Please visit our website at fwortho.com for more information providers, services and locations. .
    $23k-30k yearly est. Auto-Apply 42d ago
  • Front Desk Receptionist

    Familia Dental & Vivid Smiles 3.9company rating

    Front desk agent job in Fort Wayne, IN

    Part-time Description Our Fort Wayne SPFW office is looking for a friendly, patient focused candidate to join our team as a part-time Front Desk Receptionist! . About the Company Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career. . Benefits for Part-time Employees : Flex Time, 401K, financial advisors, on-demand pay (receive part of your check early)! . Job Purpose To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided. . Responsibilities: Greet and check in patients Answering the phone and scheduling appointments Maintain patient accounts and records Knowing and understanding insurance plan rules and protocols and able to follow them Having patience and ability to be sensitive to patient emotions Ability to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor. Verify patient's insurance Insure all record keeping requirements are fully and accurately completed Submit claims to insurance companies Notify Office Manager of equipment trouble or general safety concerns Attend and participate in morning huddles, chart reviews and regular office meetings.. Follow company policy and procedures Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality. Other tasks as assigned. Requirements Qualifications/ Skill Sets Excellent customer/patient service and verbal communication skills. Ability to read, write, speak and understand information and effectively present information one-on-one with patients. Ability to apply common sense understanding to carry out details written or verbally instructed. Basic computer knowledge Experience with dental management software experience is preferred Ability to work in fast paced, patient-focused environment. Organizational skills and Detail oriented Interpersonal and Listening skills Requires excellent customer service skills. Previous dental office experience preferred but not required. Training Provided . Availability / Schedule: Working hours between: M-F, X:XX AM - X:XX PM and Sat, X:XX AM - X:XX PM . Part time employment: 2+ days a week, 29 hours or less per week available to work Saturdays multiple half day shifts or fewer full day shifts
    $27k-32k yearly est. 50d ago
  • Front Desk

    Ymca of Steuben County 3.3company rating

    Front desk agent job in Angola, IN

    This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative at YMCA of Steuben County maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. ESSENTIAL FUNCTIONS: Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area. Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships. Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y. Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. LEADERSHIP COMPETENCIES: Communication & Influence Engaging Community QUALIFICATIONS: Previous customer service, sales or related experience. CPR/AED and First Aid Certifications required within 30 days of hire. Excellent interpersonal and problem-solving skills. Excellent computer skills. Highly attentive to detail. Ability to relate effectively to diverse groups of people from all social and economic segments of the community Basic knowledge of computers. WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate.
    $19k-28k yearly est. Auto-Apply 60d+ ago
  • RECEPTIONIST

    King Veterinary Service Inc.

    Front desk agent job in Lagrange, IN

    Job DescriptionBenefits: Scrub Allowance Employee discounts Health insurance Paid time off Training & development King Veterinary Clinic is in search of a receptionist. Our staff is young, outgoing and ambitious. We believe that creating a warm trusting environment is imperative to operating a successful practice. Our clinic is currently expanding to help accommodate our growing client list. Applicants must be motivated, able to multi-task and have exceptional people skills. JOB REQUIREMENTS * Excellent Customer Service * 2+ years in the veterinary field * Ability to learn our Practice Software for scheduling appointments, managing client information, etc. * Client education * Handle Client Transactions such as payment and billing * Basic computer skills * Sorting and send mail * Restocking supplies and placing orders * Assist Office Manager with various tasks, etc.
    $24k-30k yearly est. 23d ago
  • Front Desk / Clerk II

    Wayne Township Trustee Office Allen County 4.1company rating

    Front desk agent job in Fort Wayne, IN

    Salary: $18/Hourly CONDENSED JOB DESCRIPTION Front Desk / Clerk II RATE OF PAY: $18.00 $18.50/hour bilingual (fluent in English and Spanish or English and Burmese) Wayne Township Clerk II works directly under the Director of Intake/Case Management. Clerk II function as front desk receptionist while assisting visitors and/or clients as needed for Township Assistance. Clerk II duties include acknowledging and processing clients' requests for assistance. In addition to front desk, intake, and scheduling appointments, and assigning clients to Case Workers. QUALIFICATIONS: Experience or degree in Social Work, Human Services, or a related field is preferred. Ability to operate general office equipment. Experience in word processing and messaging systems. Excellent written and verbal communication skills. Ability to diplomatically interact with people with diverse cultural, financial, and educational backgrounds. Ability to use basic mathematical skills (addition, subtraction, multiplication, division - including prorating) in various units of measure, using whole numbers, common fractions, decimals, and percentages. Skilled in using and creating Excel spreadsheets. Excellent organizational skills and time management skills. Excellent interviewing skills. Ability to work well under pressure. Experience in customer service. Adept at report writing. ESSENTIAL FUNCTIONS: Function as front desk receptionist. Collect information from WTTO clients/visitors. Provide information to WTTO clients/visitors. Enter visiting clients into WTTO system. Assign clients to Caseworkers. Assist with other duties in the Intake/Case Management area. Maintain an excellent understanding of the WTTO Eligibility Standards and Indiana Code regarding Townships. Maintain confidentiality. Perform tasks as assigned by the Director of Intake/Case Management, Deputy Trustee, and Trustee.
    $18 hourly 11d ago
  • Hotel Front Desk Associate

    The Amaya Hotel

    Front desk agent job in Fort Wayne, IN

    Front Desk Associate The Amaya (Fort Wayne, IN) Boutique Hotel - Design-Driven & Guest-Centered Front Desk Associates ensure a smooth arrival, stay, and departure for our guests while embodying The Amaya's values of calm, care, and hospitality excellence. This role includes guest interaction, operational support, problem-solving, and collaboration with housekeeping, maintenance, and leadership. You are the first impression, the steady presence, and the trusted guide for our guests. Benefits Competitive pay Employee discounts on hotel stays, café items, and retail Training and development opportunities A supportive, respectful work culture Opportunities for advancement as the property grows Who Thrives Here Team members who succeed at The Amaya are: Thoughtful and attentive Warm, polished, and guest-focused Detail-oriented Reliable and professional Energized by helping others and elevating everyday moments Schedule & Work Environment Full-time positions available Shifts may include mornings, evenings, nights, weekends, and holidays Calm, beautifully designed workspace Opportunities for cross-training and growth as the hotel expands Guest Experience & Service Greet guests warmly and deliver an elevated, personalized check-in/check-out experience Assist with guest requests, local recommendations, and problem resolution Maintain a calm, polished, and professional presence at all times Support the Amaya welcome ritual (when applicable during peak seasons) Front Desk Operations Manage reservations, room assignments, and payment processing Handle phone calls, messages, and guest communications Monitor lobby appearance and ensure a serene, well-organized environment Coordinate with Housekeeping and Maintenance to ensure rooms and public spaces are guest-ready Clean public spaces, assist with laundry and room inspections as needed Technology & Systems Operate MEWS PMS and other hotel systems (training provided) Process payments, folios, and nightly reports Ensure accurate documentation and adherence to hotel policies Safety & Standards Follow all security, privacy, and cash-handling procedures Support emergency protocols and maintain awareness of guest safety Uphold brand standards and contribute to continuous improvement Required Strong customer service mindset with a warm, professional demeanor Excellent time management, organizational, prioritization, and communication skills Ability to multitask and remain composed in a boutique, fast-paced environment Comfortable with computers and learning new systems Preferred Experience in hotels, hospitality, or guest-facing roles Familiarity with MEWS PMS or similar property management systems Interest in design-led, wellness-oriented hospitality
    $22k-29k yearly est. 28d ago
  • Receptionist (Angola, Part-time)

    Fwortho

    Front desk agent job in Angola, IN

    Build A Career That Matters Fort Wayne Orthopedics offers a meaningful career that makes a real difference in people's lives, as well as your own. Our specialty-trained experts are dedicated to providing exceptional, compassionate care in the treatment of orthopedic conditions. Please visit our website at fwortho.com for more information providers, services and locations. Receptionist We are seeking a friendly individual to assist our front desk team in delivering outstanding customer service to our patients and visitors. Responsibilities include patient check-in, registration, scheduling and checkout. Must be courteous, professional, detail-oriented and able to handle multiple tasks in a busy environment. Based at our Angola. office. Prior experience with patient registration or in a medical office desired. Part Time, Monday, Tuesday, Wednesday (every other) and Thursday (every other) plus a rotating Saturday (currently every 7th week). Please visit our website at fwortho.com for more information providers, services and locations.
    $24k-30k yearly est. Auto-Apply 42d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Fort Wayne, IN?

The average front desk agent in Fort Wayne, IN earns between $22,000 and $33,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Fort Wayne, IN

$27,000

What are the biggest employers of Front Desk Agents in Fort Wayne, IN?

The biggest employers of Front Desk Agents in Fort Wayne, IN are:
  1. Highgate Hotels
  2. The Courtyards
  3. General Accounts
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