Front Desk Associate
Front desk agent job in Livermore, CA
Schedule: Fully Onsite
Pay: Up to $22.00/hour
We're seeking a professional and customer-focused Front Desk Associate to join our team in Livermore, CA. This is a fully onsite, temporary opportunity for someone who enjoys providing excellent service, staying organized, and creating a welcoming environment for visitors and staff.
Key Responsibilities
Greet and assist visitors, clients, and employees in a friendly and professional manner
Answer, screen, and direct phone calls and emails promptly
Maintain a clean, organized, and presentable reception area
Handle incoming and outgoing mail, packages, and deliveries
Schedule appointments and assist with meeting coordination
Perform general administrative tasks such as data entry, filing, and document preparation
Provide administrative support to internal teams as needed
Qualifications
High school diploma or equivalent; some college coursework preferred
1+ year of front desk, administrative, or customer service experience
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Professional and reliable demeanor
Additional Details
Fully onsite role-must be comfortable working in a fast-paced, team-oriented environment
Temporary position with potential for extension based on performance and business needs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Part Time Dental Receptionist / Front Desk - Albany, CA 94706
Front desk agent job in Albany, CA
Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc.
Part Time Available!
3 Days A Week!
Open: Mon - Fri: 8:30am - 5pm
No Weekends.
Compensation: $25 - $30 per hour + Benefits!
Requirements:
Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office.
We prefer candidates that have previous experience with Dentrix software but it is not required.
Apply with a copy of your resume or CV for more info.
CA-6066-A
Office Services Assistant (53401KJ)
Front desk agent job in Palo Alto, CA
Office Services Specialist - AmLaw Firm | Palo Alto, CA | Onsite
If you're the kind of person who loves keeping things running smoothly and takes pride in making a workplace feel welcoming and organized, this might be your next great move.
Our client, a highly respected AmLaw firm in Palo Alto, is looking for an Office Services Assistant to join their team. This is a firm known for being family-friendly, down-to-earth, and full of growth potential. The attorneys here represent Fortune 500 clients, but the atmosphere is anything but stuffy. You'll find a group of professionals who work hard, laugh often, and truly appreciate what each person brings to the table.
What You'll Be Doing as an Office Services Assistant
You'll be the heartbeat of the office - the person everyone counts on to keep things running smoothly.
Here's what your day might look like:
• Making sure conference rooms, break areas, and catering spaces are ready for meetings and events (and yes, restocking those snack drawers!).
• Greeting clients and visitors with a smile and providing reception coverage for part of each day.
• Handling conference room scheduling and last-minute changes with ease.
• Managing mail, deliveries, copies, scans, and all the little details that make a big difference.
• Learning the ins and outs of every conference room - from AV setups to seating - so every meeting goes off without a hitch.
Why You'll Love This Office Services Assistant Position
✨ The people. This firm truly values teamwork, respect, and good humor.
✨ The growth. You'll learn, be mentored, and have real opportunities to move up.
✨ The balance. It's a family-friendly environment that understands you have a life outside of work.
✨ The pride. You'll be supporting top attorneys doing meaningful work for some of the biggest companies in the world.
If you're organized, friendly, and love helping things run seamlessly behind the scenes, this could be a fantastic fit.
Interested? Let's talk - this might just be the next step you've been looking for.
Other titles: Mail room; office clerk; scanning; FedEx
RCI-NYL-5732 Receptionist
Front desk agent job in San Jose, CA
Receptionist - Contract Role (6 Months, Potential to Extend)
Schedule: Monday-Friday, 8:30 AM - 5:00 PM PST
Duration: 6 months with potential for extension
Fingerprinting Required
Must-Haves
Minimum 2 years of customer-facing experience in an office setting (not call center)
Proficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPoint
Professional demeanor and proactive communication via Teams and in person
Dress Code
Business Casual Required
Acceptable: Collared shirts, slacks, blouses, dresses, skirts (mid-length or longer), closed-toe shoes
Not Acceptable: Street clothes, casual wear
Deal Breakers
No call center experience
No remote work option - this is strictly onsite
Must have prior office experience
Role Summary
The Receptionist will serve as the first point of contact for clients, agents, and field management.
This role requires a polished, professional individual who can manage front desk operations, provide exceptional customer service, and support general office functions.
Primary Responsibilities
Greet and assist clients, agents, and visitors in person and via phone/email
Answer incoming calls and direct inquiries appropriately
Book conference rooms and coordinate meeting logistics
Assist with ad hoc administrative tasks to support the General Office
Troubleshoot office issues (e.g., Wi-Fi, tech support coordination)
Support event logistics: room setup, printing, catering, guest access
Qualifications
Associate's or Bachelor's degree preferred (or equivalent experience)
2-3 years of customer service and administrative experience
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Comfortable working independently and proactively
Fingerprinting required prior to start
Training & Development
On-the-job training provided, including coaching and feedback. Client systems will be taught.
Team & Culture
This role will support three onsite managers and provide front desk assistance to up to 60 agents, who are considered internal “clients.”
The environment is fast-paced and professional, requiring strong interpersonal skills and the ability to work independently while staying connected with leadership via Microsoft Teams.
Front Desk Agent
Front desk agent job in San Francisco, CA
Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company.
EOE/M/F/D/V
Job Description
Reporting to the Rooms Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
$36.50 per hour
Qualifications
Proficient in the English language (verbal & written), second language is an asset
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous customer related experience an asset
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
Front Desk Agent
Front desk agent job in Oakland, CA
Best Western Plus Bayside Hotel/Executive Inn & Suites and on the Embarcadero Cove is searching for a team-oriented, service minded individual who desires to make people happy. The position is part time. This individual should be a positive mined, enthusiastic person who is interested in working in a professional environment where the focus of the property is to anticipate our guest's needs and exceed their expectations.
The Executive Inn & Suites is an independent hotel located moments from Jack London Square, 20 minutes from Oakland International Airport and a quick shuttle ride to our local BART station and the remainder of the Bay Area.
The Hotel prides itself as a sanctuary for guests; its peaceful waterside rooms, extensive list of complimentary amenities and service focused staff enable visitors to enjoy the sites of the cities, or concentrate on business affairs.
Front Desk Agent Position Summary:
The Front Desk Agent or GSA works the front desk of the property and assists our guests through the following list of activities:
Checking in and Checking out
Assistance with Directions
Folio Settlement
Reservations and Confirmations
Message Delivery
Phone calls
Establishing Property Credit
Group Arrivals
Familiarization of the Property
Safety and Security
Events
Restaurant Reservations
Attraction Knowledge
And much, much more
Prior hotel experience is recommended. Positive attitude, engaging personality and a desire to please people are absolutely required for the position. Candidates must have experience with computers and must be able to demonstrate a proclivity to multi-task.
The Front Desk Agent position starting pay is $17.94-$23.91 per hour with a variety of benefits including health, dental and vision insurance, vacation time, sick and holiday pay based on time with the company.
EOE M/F/D/V. The Executive Inn & Suites conducts post-offer Background Check/Drug Testing.
Front Desk Agent/Night Auditor
Front desk agent job in Pleasanton, CA
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Solving - Identifies and resolves problems in a timely manner
• Customer Service - Responds promptly to customer need; Responds to requests for service and assistance
• Team Work - Contributes to building a positive team spirit
• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
• Organizational Support - Follows policies and procedures including but not limited to, dress code policies
• Adaptability - Able to deal with frequent change, delays, or unexpected events • Attendance/Punctuality - Is consistently at work and on time
• Dependability - Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan
• Initiative - Asks for and offers help when needed
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently • Professionalism - Treats others with respect and consideration regardless of their status or position
• Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality
• Quantity - Meets productivity standards; Completes work in timely manner
• Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
Qualifications
Education
Preferred
High School degree or better
Reservationist
Front desk agent job in Tracy, CA
What will your job look like? The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips. reports daily to our office in Tracy, CA.
What you'll do:
* Answer incoming ACD calls for customers - passengers, vendors, and clients
* Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor
* Utilize correct coding and documentation procedures
* Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution
* Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures
* Provide courteous and prompt response to all transportation requests and adopt proper use of terminology
* Demonstrate sincere personal commitment to promptness, reliability and quality work
* Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network
What you'll need:
* High school diploma or G.E.D. equivalent
* Ability to type 30 wpm or greater
* Previous data entry, 10-key experience, preferred
* Must possess a valid driver's license
Even better if you have...
* Exemplary verbal and written communication
* Excellent organizational and multi-tasking skills
* Ability to make solid judgment decisions
* Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures
* Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
* Ability to maintain high level of confidentiality
* Regular attendance is required
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Birthday Holiday
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Milestone Anniversary One Month Sabbatical
* Leadership Mentoring Opportunities
Pay Rate: $24.50 per hour
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture.
Auto-ApplyReservationist
Front desk agent job in San Jose, CA
Transdev in San Jose, CAis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Starting Pay of $22.48/hour with progression to $24.37 at 5 years. (Union Collective Bargaining Agreement)
Benefits include:
+ + Vacation:
* 1 week ( 40 hours) paid vacation after 1 full year of service
* 2 weeks (80 hours) paid vacation after 2 full years of service
* 3 weeks (120 hours) paid vacation after 5 full years of service
* 4 weeks (160 hours) paid vacation after 20 full years of service
+ Paid Sick Leave: 5 days accrued per year of employment
+ Medical, dental, and vision benefits available following 60 days of employment, life insurance, 401k, and 10 paid company holidays.
+ All Benefits are subject to Union Collective Bargaining Agreement
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system.
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Communicate late vehicle service and verifying "No Shows" with customers.
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ 2 years reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6278
Pay Group: QQP
Cost Center: 352
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Front Desk Agent Night Audit- Hotel
Front desk agent job in Gilroy, CA
Job Description
FRONT DESK AGENT
REPORTS TO: Front Office Manager
Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assign rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established creditchecking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales driven. Presents options and alternatives to guests and offers assistance in making choices. Know the location and types of available rooms as well as activities and services of the property.
DUTIES AND RESPONSIBITILITES:
Registers guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Uses suggestiveselling techniques to sell rooms and to promote other services of the hotel.
4. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
5. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
6. Processes reservations from the sales office, other hotel departments, and travel agents.
7. Maintains a thorough knowledge of the room rack locations, types of rooms, room rack operations, package plans, and discounts.
8. Knows the credit policy of the hotel and how to code each reservation.
9. Prepares letters of confirmation.
10. Understands the hotel's policy on guaranteed reservation, and noshows.
11. Processes advance deposits on reservations.
12. Tracks future, room availabilities on the basis of reservations.
13. Prepares expected arrival lists for front office use.
14. Assists in pre-registration activities when appropriate.
15. Monitors advance deposit requirements.
16. Makes sure that files are kept up to date.
17. Answers letters of inquiry regarding rates and availability.
Processes guest checkouts.
Reads and initials the pass-on log.. Is aware of daily activities and meetings taking place in the hotel.
20. Attends department meetings.
21. Answers incoming calls.
22. Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
23. Places outgoing calls.
24. Takes and distributes messages for guests
25. Logs all wakeup call requests and performs wakeup call services.
26. Provides information about guest services to guests.
27. Answers questions about hotel events and activities.
28. Understands PBX switchboard operations.
Summarizes results of operations for management.
30. Understands principles of auditing, balancing, and closing out account
31. Knows how to operate posting machines and other front office equipment.
Understands and knows how to perform checkin and checkout procedures.
33. Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early checkins, special requests, and partday rooms.
34. Thoroughly understands and adheres to proper credit, checkcashing, and cash handling policies and procedures.
35. Posts and files all charges to guest, master, and city ledger accounts.
Obtains the house bank and keeps it balanced.
Completes cashier preshift supply checklist.
Takes departmental machine readings at the beginning of the shift.
Post charges to guest accounts.
Transfers guest balances to other accounts as required.
Settles guest accounts.
Handles cash, traveler's checks, personal checks, credit cards, and direct billing requests properly
43. Posts nonguest ledger payments.
44. Makes account adjustments.
45. Disperses guest records upon checkout.
46. Transfers folios paid by credit card to each credit card's master file.
Transfers folios charged to the nonguest ledger to each company's master file.
Balances department totals at the close of the shift.
49. Balances cash at the close of the shift.
50. Manages safe deposit boxes.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Knows how to use all front office equipment.
Follows procedures for issuing and closing safe deposit boxes used by guests.
55. Maintains the cleanliness and neatness of the front desk area.
56. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Uses proper telephone etiquette.
58. Uses proper mail, package, and message handling procedures.
59. Reports any unusual occurrences or requests to the manager or assistant manager.
60. Knows all safety and emergency procedures. Is aware of accident prevention policies.
Posts room charges and taxes to guest accounts.
Processes guest charge vouchers and credit card vouchers,
Transfers charges and deposits to master accounts.
Verifies all account postings and balances.
Monitors the current status of coupon, discount, and other promotional programs.
Prepares a summary of cash, check, and credit card activities.
67. Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy
Develops and maintains all aspects of the hotel's reservations, check-in, and check-out system directed toward the maximization of profit.
Maintain cleanliness of Front Lobby Area. Vacuuming, mopping and sweeping when possible and necessary.
Empting of front office trash.
Attend to breakfast/evening reception bar tasks when necessary.
72. Promotes goodwill by being courteous, friendly, and helpful to guests, managers, and fellow employees.
73. Other duties as requested
PREREQUISITES:
Education: High school graduate or equivalent. Must be able to speak, read, write, and understand the primary
language(s) used in the workplace. Must be able to speak and understand the primary language(S)
Used by guests who visit the workplace.
Experience: Previous hotelrelated experience desired.
Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, driving,
Signature Date
Visual activity, and may on occasion have to lift and carry up to 40 pounds.
Front Office Agent
Front desk agent job in San Francisco, CA
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
The Front Offices at Starwood Hotels are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self.
We're current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat.
About you...
Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
Ability to speak a secondary language is a plus.
Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$32 per hour
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Auto-ApplyGuest Services Agent
Front desk agent job in San Francisco, CA
, text SP4090 to **************
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who we re looking for:
GUEST SERVICES AGENT
We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
What to expect:
Here are a few things that will make your days full and rewarding:
Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests.
Assist arriving and departing guests with their luggage to and from guest rooms.
Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs.
Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.
Your experience and qualifications:
High School Diploma or equivalent.
Three to six months related experience preferred.
Working knowledge of Microsoft Windows and Office.
Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
Ability to quickly assess situations and create effective resolutions to problems.
Possess a passion to provide excellent customer service.
Must be able to work weekends and minimum 2 night shifts.
Why us?
As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer:
Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
Hotel discounts
Food & Beverage discounts
Learning & growth opportunities
Special events & celebrations
Pay: $27.06 per hour
Status: Full Time
Guest Service Agent- Full Time
Front desk agent job in Burlingame, CA
Pay Rate per hour: $27.75 The Hilton San Francisco Airport Bayfront is currently looking for a full-time Guest Service Agent to join their Front Office team! The Guest Service Agent is responsible for greeting, registering and checking guests out of the hotel while ensuring the highest level of customer service, quality and preferred standards are met at all times. This is a full-time position for someone flexible to work AM and PM shifts during weekdays/weekends as needed.
MUST have a flexible schedule!
What Will I Be Doing?
As Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel while delivering outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
* Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
* Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
* Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
* Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
* Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
* Receive, input, retrieve and relay messages to guests
* Attends appropriate hotel meetings and training sessions
* Complies with our uniform and grooming guidelines
* Performs other duties as assigned
Job Requirements:
* High School Diploma/GED or equivalent is required, some college coursework is preferred
* Must be flexible to work AM and PM shifts all days of the week
* Must have guest service experience, preferably in a hotel setting
* Must be 18 years or older
* Must be able to multi-task in a busy environment, follow through on guest and employee requests, ensure guest satisfaction, and work as a team player
* Good communication and interpersonal skills are essential
* Flexible schedule required for days, evenings, weekends and holidays
* Ability to effectively communicate in English with supervisor, fellow employees and guests
Hourly Wage: $27.75
Benefits:
Medical, Dental and Vision
401K matching
Toll reimbursement
About the hotel:
The Hilton San Francisco Airport Bayfront hotel is centrally located to downtown San Francisco and Silicon Valley. Our hotel has received the 2015 Trip Advisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on Trip Advisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to our guests.
The Hilton San Francisco Airport Bayfront is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ***************************** or call ************** to let us know the nature of your request.
Part-time Front Office Agent
Front desk agent job in Sunnyvale, CA
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
POSITION OVERVIEW
The Front Office Agent serves as the first point of contact for guests. This role involves handling check-ins and check-outs, managing reservations, and providing information and assistance to ensure a positive guest experience. The Front Office Agent plays a key role in creating a welcoming environment and ensuring a positive guest experience. This position is also responsible for managing incoming and outgoing calls and is essential in maintaining effective communication within the hotel, ensuring that guests have a seamless and enjoyable experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Check-in and check-out hotel guests in a confident, professional, and friendly manner, ensuring a smooth and efficient experience.
* Address guest inquiries, requests, and complaints promptly and professionally, ensuring high levels of guest satisfaction.
* Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day or night.
* Manage payments, including cash, credit card transactions, and room charges.
* Complete all items as listed on shift checklists.
* Maintain accurate records of guest information, room assignments, and billing.
* Complete all items as listed on shift checklists.
* Follow proper cash handling procedures.
* Work closely with housekeeping, maintenance, and other departments to fulfill guest needs and ensure smooth operations.
* Maintain familiarity with hotel management software and basic computer skills.
* Knowledgeable of hotel fire, emergency, and safety procedures.
* Respond to all incoming calls promptly and courteously, directing them to the appropriate departments or individuals.
* Assist guests with various requests, such as room service orders, wake-up calls, or information inquiries, and ensure their needs are met.
* Take accurate messages for guests or staff members and ensure they are delivered promptly.
* Screen calls to identify the nature of the inquiry and transfer them to the correct department or person.
* Handle emergency calls calmly and efficiently, following the hotel's procedures to ensure guest and staff safety.
* Maintain accurate logs of incoming and outgoing calls, messages, and any guest complaints or requests.
* Provide guests with information about the hotel's services, amenities, and local attractions.
* Communicate guest requests and information to relevant departments, such as housekeeping, maintenance, or room service.
QUALIFICATIONS & SKILLS
REQUIRED:
* Previous hotel experience.
* Ability to satisfactorily communicate in English (speak, read, write).
* Ability to accurately compute and manipulate mathematical calculations.
* Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness.
* Computer knowledge in Windows environment as well as proficiency in the property management system.
* Ability to handle multiple calls and tasks simultaneously in a fast-paced environment.
* Excellent verbal communication skills, with a clear and pleasant speaking voice.
* Ability to work a variety of varying schedules including early mornings, late nights, overnights, weekends, and holidays.
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
* Designed by Nature work environment.
* Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
* Retirement Planning
* Paid Personal Days
* Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
* SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
* Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$25.00 - $27.00
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Reservationist
Front desk agent job in San Francisco, CA
Job DescriptionBenefits:
401(k)
Dental insurance
Employee discounts
Free food & snacks
Opportunity for advancement
Vision insurance
The Reservationist is the first point of contact for our guests and plays a key role in creating a seamless dining experience. This role is responsible for managing all incoming reservations, coordinating with the host team, and ensuring accuracy and professionalism in every interaction. The ideal candidate is friendly, detail-oriented, and able to thrive in a fast-paced, high-volume restaurant environment.
Key Responsibilities
Answer and manage incoming calls, emails, and online reservation requests promptly and professionally.
Accurately record reservations in the restaurants booking system, ensuring guest details and preferences are properly noted.
Confirm, modify, and cancel reservations as needed, following restaurant policies.
Communicate effectively with hosts/hostesses and management to optimize table seating and flow of service.
Monitor reservation patterns, waitlists, and walk-ins to maximize occupancy and revenue.
Handle special requests (celebrations, dietary restrictions, large parties) and relay information to service teams.
Provide guests with accurate information about menus, hours, policies, promotions, and events.
Anticipate and resolve guest concerns or scheduling conflicts with professionalism.
Support the front-of-house team during peak hours as needed.
Qualifications
Prior experience in a restaurant, hospitality, or customer service role preferred.
Strong communication and interpersonal skills with a warm, welcoming phone manner.
Excellent organizational skills with the ability to multitask in a busy environment.
Familiarity with restaurant reservation software (e.g., OpenTable, Resy, SevenRooms) is a plus.
Professional appearance and demeanor.
Flexible schedule, including evenings, weekends, and holidays.
Physical Requirements
Ability to remain seated and manage phones/computers for extended periods.
Occasional light lifting (up to 20 lbs).
Guest Services Agent/Night Auditor
Front desk agent job in San Francisco, CA
Job Description
, text SP4092 to **************
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who we're looking for:
GUEST SERVICES AGENT/NIGHT AUDITOR
We're about the friendliest company you'll ever come across-and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you'll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
What to expect:
Here are a few things that will make your days full and rewarding:
Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests.
Assist arriving and departing guests with their luggage to and from guest rooms.
Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs.
Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.
Your experience and qualifications:
High School Diploma or equivalent.
Three to six months related experience preferred.
Working knowledge of Microsoft Windows and Office.
Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
Ability to quickly assess situations and create effective resolutions to problems.
Possess a passion to provide excellent customer service.
Must be available to work weekends, holidays and minimum 2 overnight shifts.
Why us?
As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer:
Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
Hotel discounts
Food & Beverage discounts
Learning & growth opportunities
Special events & celebrations
Pay: $27.06 - $28.12 per hour
Status: Full Time
Guest Service Agent
Front desk agent job in Livermore, CA
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
Now offering Daily Pay!
- Track your daily income with updates after every shift you work
- Transfer your earnings instantly or next day
- Automatically save a portion of your paycheck
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
Qualifications
Education
Preferred
High School degree or better
Part Time Guest Service Agent
Front desk agent job in Pleasanton, CA
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Guest Service Agent
Front desk agent job in Walnut Creek, CA
Job Description
Guest Service Agent/Front Desk Agent -Part Time Hours- AM and PM Available
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)*Based on employment status eligibility.
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Part Time Dental Receptionist / Front Desk - Concord, CA 94518
Front desk agent job in Concord, CA
Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc.
Part Time Available!
3 Days A Week!
Open: Mon - Fri: 8:30am - 5pm
No Weekends.
Compensation: $25 - $30 per hour + Benefits!
Requirements:
Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office.
We prefer candidates that have previous experience with Dentrix software but it is not required.
Apply with a copy of your resume or CV for more info.
CA-6066-C