Front desk agent jobs in Grand Forks, ND

Welcome to Hot Spring Spas & Pool Tables in West Fargo, ND! Are you a customer service Rockstar with a passion for fun in wellness? Do you thrive in a fast-paced environment where every day is an opportunity to make a difference in people's lives? If so, we want you to join our team as a Front Desk Customer Care Expert! Job Description: As a Front Desk Customer Care Specialist, you will be the first point of contact for our valued customers, providing top-notch service with a smile. You will be responsible for assisting customers with their inquiries and ensuring that every visitor leaves our store feeling satisfied and inspired to embrace fun in their wellness journey. Key Responsibilities: Greeting customers with enthusiasm and assisting them with their needs Analyzing customer water samples & providing product recommendations Answering phone calls and responding to emails promptly and professionally Ensuring the showroom is clean, welcoming, and stocked with promotional materials Qualifications: Excellent communication and interpersonal skills Ability to multitask and prioritize in a busy environment Strong attention to detail and problem-solving abilities Passion for promoting Every Day Made Better through our products and services Previous customer service experience is preferred Able to stand for 6-8 hrs. shifts. If you are ready to bring your positive energy and dedication to the Hot Spring Spas & Pool Tables team, apply now and be a part of our exciting world of fun in your wellness journey! About Us: Hot Spring Spas & Pool Tables has been providing top-of-the-line products and excellent service to the West Fargo, Bismarck & Grand Forks communities for over 20 years. We are dedicated to helping our customers create their own personal oasis right in their own backyard. Whether it's relaxing in a hot tub after a long day or enjoying a friendly game of pool with friends, we have everything our customers need to make their leisure time truly enjoyable. At Hot Spring Spas & Pool Tables, we pride ourselves on our knowledgeable staff and our commitment to customer satisfaction. When you join our team, you become part of a family that is passionate about helping others create a relaxing and fun-filled environment in their own homes. Come join us and be a part of something special! #hc212528

As the first point of contact, serves visitors by greeting, welcoming, and directing them appropriately. Provides general office support with a variety of clerical activities and related tasks including answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Essential Functions and Responsibilities: 1. Greet and welcome guests as soon as they arrive at the office. 2. Direct visitors to the appropriate person and office. 3. Answer, screen and forward incoming phone calls. 4. Provide basic and accurate information in-person and via phone/email. 5. Receive, sort and distribute daily mail/deliveries. 6. Maintain office security by following safety procedures and controlling access via the reception desk. 7. Ensure reception area is tidy and presentable, with all necessary stationery and material. 8. Order front office supplies and keep inventory of stock. 9. Update calendars and schedule meetings. 10. Keep updated records of office expenses and costs. 11. Perform other clerical duties such as filing, photocopying, transcribing and faxing. * Performs other related duties as required and directed. Qualifications: Required: * High School Diploma or GED. Preferred: * Prior receptionist or customer-facing experience. Additional Information * Schedule: Full-time * Requisition ID: 25007019 * Daily Work Times: 7:00am-4:30pm * Hours Per Pay Period: 72 * On Call: No * Weekends: No

As the first point of contact, serves visitors by greeting, welcoming, and directing them appropriately. Provides general office support with a variety of clerical activities and related tasks including answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Essential Functions and Responsibilities: * Greet and welcome guests as soon as they arrive at the office. * Direct visitors to the appropriate person and office. * Answer, screen and forward incoming phone calls. * Provide basic and accurate information in-person and via phone/email. * Receive, sort and distribute daily mail/deliveries. Required: * High School Diploma or GED Preferred: * Prior receptionist or customer-facing experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25006333 * Daily Work Times: 8:00am - 5:00pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Dept: MAC Laboratory Schedule: M-F 8a-430p, Sat 7a-230p (may vary earlier 6a) Hours per biweekly pay period: Performs moderately complex clerical functions to ensure the efficient operation of the department or office. Essential Functions and Responsibilities: * Perform general office duties including faxing, copying, scanning and filing. * Answers and directs phone calls. * Handle incoming and outgoing office correspondence. * Prepares memos and emails * Updates and maintains databases. * Compiles reports using established formats and procedures. * Prepare meeting agendas; attend meetings and prepare meeting minutes. * Communicate with customers and staff to answer questions. * Troubleshoot problems that arise with office equipment. * Performs other related duties as required and directed. Required: * High School Diploma * Minimum two years of clerical experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25006552 * Daily Work Times: 6/8-230/430M-F/7-230Sat * Hours Per Pay Period: 80 * On Call: No * Weekends: Yes

Dept: MAC Outpatient Rehab Schedule: Variable days; 7am-6pm M-Fri Hours per biweekly pay period: 40 (part-time) Performs moderately complex clerical functions to ensure the efficient operation of the department or office. Essential Functions and Responsibilities: * Perform general office duties including faxing, copying, scanning and filing. * Answers and directs phone calls. * Handle incoming and outgoing office correspondence. * Prepares memos and emails * Updates and maintains databases. * Compiles reports using established formats and procedures. * Prepare meeting agendas; attend meetings and prepare meeting minutes. * Communicate with customers and staff to answer questions. * Troubleshoot problems that arise with office equipment. * Performs other related duties as required and directed. Qualifications: Required * High School Diploma * Minimum two years of clerical experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Part-time * Requisition ID: 25006304 * Daily Work Times: 7a - 6pm variable * Hours Per Pay Period: 40 * On Call: No * Weekends: No

Department: Medical Imaging Shift: Variable Work Times: Variable Scheduled Bi-Weekly hours: 0 Pay Range: $14.98 - $18.57 (based on full-time years' experience) Maintains continuity of patient flow within the Imaging Services departments. Greets and communicates with patients, visitors and hospital personnel by telephone, intercom or in person, in a polite and professional manner. Performs other clerical duties as required. Assists technologists as needed. Required: * High school diploma or equivalent * Medical Terminology skill * Minimum 6 months previous clerical or customer service experience * BLS certification within 6 months of hire Preferred: * Previous data entry and medical clerical experience * Minimum 25 wpm proficiency typing skill Additional Information * Schedule: Per Diem * Requisition ID: 25006806 * Daily Work Times: Variable * Hours Per Pay Period: 0 * On Call: No * Weekends: Yes

As the first point of contact, serves visitors by greeting, welcoming, and directing them appropriately. Provides general office support with a variety of clerical activities and related tasks including answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Essential Functions and Responsibilities: * Greet and welcome guests as soon as they arrive at the office. * Direct visitors to the appropriate person and office. * Answer, screen and forward incoming phone calls. * Provide basic and accurate information in-person and via phone/email. * Receive, sort and distribute daily mail/deliveries. Required: * High School Diploma or GED Preferred: * Prior receptionist or customer-facing experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25006841 * Daily Work Times: 8:00am - 5:00pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Department: 4 Central SCU Shift: Afternoons Daily Work Times: 3:00 p.m. - 11:30 p.m. Scheduled Biweekly Hours: 32 Pay Range: $16.03 - $19.87 (based on full-time years' experience) Under the direction of a Registered Nurse, performs the receptionist and secretarial duties on the unit assigned. Meets the communication needs of the patient (family, departmental staff, and medical staff). Supports the nursing staff by performing basic nursing care to the patient. Assist and maintains a safe and clean work environment. Maintains patient privacy, dignity, confidentiality, and respects patient's rights. * Promptly answer's telephone/call lights in a polite manner, relaying pertinent information to the appropriate staff. * In conjunction with the RN, performs purposeful hourly rounding including Pain, Position, Personal needs, and Possessions. * Assists nursing staff by making patient beds, giving baths, passing waters, feeding patients, oral care, accurate I & O, ambulating patients, daily weights, and vital signs and any other duties assigned by the RN. * Orders and maintains supplies and forms. * Maintains tracking board; ensures admissions, discharge, and transfer information is accurate. Required: * Advanced education/training beyond high school in a related program (MA/Medical Receptionist, Medical Secretary, or Unit Clerk course). * Minimum of 6 months Healthcare Job Experience * BLS certification * Knowledge of computers/keyboard * Medical terminology knowledge Preferred: * Previous work experience or training as a Unit Clerk and Nurse Aide * Previous data entry experience Additional Information * Schedule: Part-time * Requisition ID: 25005199 * Daily Work Times: 3:00 p.m. - 11:30 p.m. * Hours Per Pay Period: 32 * On Call: No * Weekends: Yes

New Increased Wages! Full Time Day Shift Under the direction of a Registered Nurse, performs the receptionist and secretarial duties on the unit assigned. Meets the communication needs of the patient (family, departmental staff and medical staff). Supports the nursing staff by performing basic nursing care to the patient. Assist and maintains a safe and clean work environment. Maintains patient privacy, dignity, confidentiality, and respects patients rights. Essential Functions and Responsibilities: * Performs purposeful hourly rounding including: Pain, Position, Personal needs, and Possessions * Promptly answer's telephone/call lights in a polite manner and relaying pertinent information to the appropriate staff * Assists nursing staff by making patient beds, giving baths, passing waters, feeding patients, oral care, accurate I & O, ambulating patients, daily weights, and vital signs and any other duties assigned by the RN #LI-AR1 Required: * High school diploma or equivalent * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * BLS certification * Knowledge of keyboard/computer * Data entry experience * Medical terminology knowledge Preferred: * Current State of Michigan certification * Previous work experience or training as a Unit Clerk and Nurse Aide * Previous data entry experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25006942 * Daily Work Times: 6:30am - 7:00pm * Hours Per Pay Period: 72 * On Call: No * Weekends: Yes

Shift: Full Time Nights(6:30pm - 7:00am) Under the direction and supervision of a Registered Nurse, performs the receptionist and secretarial duties on the unit assigned and meets the communication needs of the patient (family, departmental staff and medical staff). Supports the nursing staff by performing specific patient care duties to meet safety and comfort needs of the patient. Assist and maintains a safe and clean work environment. Maintains patient privacy, dignity, confidentiality, and respects patient's rights. Essential Functions and Responsibilities: * Performs purposeful hourly rounding including: Pain, Position, Personal needs, and Possessions * Promptly answers telephone/call lights in a polite manner and relaying pertinent information to the appropriate staff * Assists nursing staff with patient care by making patient beds, giving baths, passing waters, feeding patients, providing oral care, accurate Intake & Output, assisting with mobilization/ambulation, daily weights, performing bedside glucose testing and obtaining vital signs and any other duties assigned by the RN * Greets patient/family upon arrival to the nursing unit and assists in the transportation of patients to and from other units and test areas * Ensures all rooms and work areas are clean and tidy (e.g. patient rooms, clean utility, and soiled utility), IV poles, suction machines, commodes, and other equipment are cleaned and properly stored * Has working knowledge of our electronic health record system and computer * Upon discharge of patient, prepares room for new patient including removal of patient care equipment and supplies as appropriate (e.g. IV poles, commodes, urinals, and suction canisters) * Accurately transcribes and processes physician orders * Orders and maintains supplies and forms * Maintains census board of admissions, discharges and transfers to and from unit and completes assigned logs * Maintains appropriate documentation, update charts accurately and timely, anticipates admits and discharges ensuring proper paperwork is in place * Monitors cardiac monitors and reports any alarms to the appropriate nursing staff or Charge Nurse * Processes orders in computer system before noting as completed * Requisitions tests as ordered, completes necessary forms and notifies consultations timely * Assists in directing patients/families as needed; treats all with respect * Interacts professionally with patient/families and provides explanations and verbal reassurance as necessary * Demonstrates ability to utilize the electronic record * Demonstrates ability to assist with patient positioning, picking up and delivering items to other departments, and assists in setting up and taking down of traction * Demonstrates organizational ability through effective use of time and equipment * Demonstrates role reflective of unit and organizational goals; communicates with patients, visitors, co-workers, physicians and other health care members * Participates in quality assurance and quality improvement activities * Maintains unit logs as required * Maintains an orderly unit environment with sufficient supplies and equipment in order to facilitate staff performance of patient care * Performs all other department related duties as assigned by the RN Qualifications: Required: * High school diploma or equivalent * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * BLS Certification * Knowledge of keyboard/computer * Data entry experience * Medical terminology knowledge Preferred: * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * Current State of Michigan CAN certification * Previous work experience or training as a Unit Clerk and Nurse Aide * Previous data entry experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans. Additional Information * Schedule: Full-time * Requisition ID: 25006734 * Daily Work Times: 6:30pm-7am * Hours Per Pay Period: 72 * On Call: No * Weekends: Yes

The Health Unit Coordinator II is responsible for supporting patient care delivery by processing physician orders, maintaining patient records, managing patient information, scheduling, and providing customer service. The Health Unit Coordinator II will be responsible for cardiac telemetry monitoring in ICU and CVU. The individual has excellent organization and communication skills (written and verbal). Responsibilities: * Works collaboratively with customers to ensure that accurate clerical information is obtained and distributed in a timely and confidential manner. * Completes documents legibly and accurately enters orders into the Hospital Information System in a timely manner. Completes HUC tasks and clipboards timely. * Initiates and maintains medical record organization from admission through transfer and or discharge consistent with the standards established by NMRH. Both electronic and paper chart checks completed per policy. * Demonstrates professional and courteous skills in all modes of communication (phone, email, fax, one on one, call system, etc.) * Demonstrates an understanding of the medicolegal implications and responsibilities related to Colleague and patient records to protect the colleague, patient and hospital adhering to privacy and confidentially mandates. * Accurately captures charges to support correct patient billing. * Takes initiative in expanding job-related knowledge and skills to improve performance and adjust to change. Performs other job-related functions as assigned. * Monitors patients on telemetry on ICU or CVU, reporting adverse rhythms to nursing. Required: * Minimum of high school graduate with training on personal computers (with different applications), general office equipment use and procedures. Course work in medical terminology, anatomy and physiology preferred. * Completes and passes the HUC telemetry monitoring class thru MNM and maintains skill through annual competency testing. Preferred: * Previous experience in a healthcare setting preferred. * Certification may be obtained (CHUC - Certified Health Unit Coordinator) through the National Association for Health Unit Coordinators. Additional Information * Schedule: Part-time * Requisition ID: 25005916 * Daily Work Times: 7am - 7:30pm * Hours Per Pay Period: 48 * On Call: No * Weekends: Yes

Shift: Part Time Days (6:30am - 7:00pm) Under the direction and supervision of a Registered Nurse, performs the receptionist and secretarial duties on the unit assigned and meets the communication needs of the patient (family, departmental staff and medical staff). Supports the nursing staff by performing specific patient care duties to meet safety and comfort needs of the patient. Assist and maintains a safe and clean work environment. Maintains patient privacy, dignity, confidentiality, and respects patient's rights. Essential Functions and Responsibilities: * Performs purposeful hourly rounding including: Pain, Position, Personal needs, and Possessions * Promptly answers telephone/call lights in a polite manner and relaying pertinent information to the appropriate staff * Assists nursing staff with patient care by making patient beds, giving baths, passing waters, feeding patients, providing oral care, accurate Intake & Output, assisting with mobilization/ambulation, daily weights, performing bedside glucose testing and obtaining vital signs and any other duties assigned by the RN * Greets patient/family upon arrival to the nursing unit and assists in the transportation of patients to and from other units and test areas * Ensures all rooms and work areas are clean and tidy (e.g. patient rooms, clean utility, and soiled utility), IV poles, suction machines, commodes, and other equipment are cleaned and properly stored * Has working knowledge of our electronic health record system and computer * Upon discharge of patient, prepares room for new patient including removal of patient care equipment and supplies as appropriate (e.g. IV poles, commodes, urinals, and suction canisters) * Accurately transcribes and processes physician orders * Orders and maintains supplies and forms * Maintains census board of admissions, discharges and transfers to and from unit and completes assigned logs * Maintains appropriate documentation, update charts accurately and timely, anticipates admits and discharges ensuring proper paperwork is in place * Monitors cardiac monitors and reports any alarms to the appropriate nursing staff or Charge Nurse * Processes orders in computer system before noting as completed * Requisitions tests as ordered, completes necessary forms and notifies consultations timely * Assists in directing patients/families as needed; treats all with respect * Interacts professionally with patient/families and provides explanations and verbal reassurance as necessary * Demonstrates ability to utilize the electronic record * Demonstrates ability to assist with patient positioning, picking up and delivering items to other departments, and assists in setting up and taking down of traction * Demonstrates organizational ability through effective use of time and equipment * Demonstrates role reflective of unit and organizational goals; communicates with patients, visitors, co-workers, physicians and other health care members * Participates in quality assurance and quality improvement activities * Maintains unit logs as required * Maintains an orderly unit environment with sufficient supplies and equipment in order to facilitate staff performance of patient care * Performs all other department related duties as assigned by the RN Qualifications: Required: * High school diploma or equivalent * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * BLS Certification * Knowledge of keyboard/computer * Data entry experience * Medical terminology knowledge Preferred: * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * Current State of Michigan CAN certification * Previous work experience or training as a Unit Clerk and Nurse Aide * Previous data entry experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans. Additional Information * Schedule: Part-time * Requisition ID: 25006943 * Daily Work Times: 6:30am to 7:00pm * Hours Per Pay Period: 48 * On Call: No * Weekends: Yes

The Health Unit Coordinator II is responsible for supporting patient care delivery by processing physician orders, maintaining patient records, managing patient information, scheduling, and providing customer service. The Health Unit Coordinator II will be responsible for cardiac telemetry monitoring in ICU and CVU. The individual has excellent organization and communication skills (written and verbal). Responsibilities: * Works collaboratively with customers to ensure that accurate clerical information is obtained and distributed in a timely and confidential manner. * Completes documents legibly and accurately enters orders into the Hospital Information System in a timely manner. Completes HUC tasks and clipboards timely. * Initiates and maintains medical record organization from admission through transfer and or discharge consistent with the standards established by NMRH. Both electronic and paper chart checks completed per policy. * Demonstrates professional and courteous skills in all modes of communication (phone, email, fax, one on one, call system, etc.) * Demonstrates an understanding of the medicolegal implications and responsibilities related to Colleague and patient records to protect the colleague, patient and hospital adhering to privacy and confidentially mandates. * Accurately captures charges to support correct patient billing. * Takes initiative in expanding job-related knowledge and skills to improve performance and adjust to change. Performs other job-related functions as assigned. * Monitors patients on telemetry on ICU or CVU, reporting adverse rhythms to nursing. Required: * Minimum of high school graduate with training on personal computers (with different applications), general office equipment use and procedures. Course work in medical terminology, anatomy and physiology preferred. * Completes and passes the HUC telemetry monitoring class thru MNM and maintains skill through annual competency testing. Preferred: * Previous experience in a healthcare setting preferred. * Certification may be obtained (CHUC - Certified Health Unit Coordinator) through the National Association for Health Unit Coordinators. Additional Information * Schedule: Part-time * Requisition ID: 25006568 * Daily Work Times: 7pm - 7:30am * Hours Per Pay Period: 48 * On Call: No * Weekends: Yes

The Health Unit Coordinator II is responsible for supporting patient care delivery by processing physician orders, maintaining patient records, managing patient information, scheduling, and providing customer service. The Health Unit Coordinator II will be responsible for cardiac telemetry monitoring in ICU and CVU. The individual has excellent organization and communication skills (written and verbal). Responsibilities: * Works collaboratively with customers to ensure that accurate clerical information is obtained and distributed in a timely and confidential manner. * Completes documents legibly and accurately enters orders into the Hospital Information System in a timely manner. Completes HUC tasks and clipboards timely. * Initiates and maintains medical record organization from admission through transfer and or discharge consistent with the standards established by NMRH. Both electronic and paper chart checks completed per policy. * Demonstrates professional and courteous skills in all modes of communication (phone, email, fax, one on one, call system, etc.) * Demonstrates an understanding of the medicolegal implications and responsibilities related to Colleague and patient records to protect the colleague, patient and hospital adhering to privacy and confidentially mandates. * Accurately captures charges to support correct patient billing. * Takes initiative in expanding job-related knowledge and skills to improve performance and adjust to change. Performs other job-related functions as assigned. * Monitors patients on telemetry on ICU or CVU, reporting adverse rhythms to nursing. Required: * Minimum of high school graduate with training on personal computers (with different applications), general office equipment use and procedures. Course work in medical terminology, anatomy and physiology preferred. * Completes and passes the HUC telemetry monitoring class thru MNM and maintains skill through annual competency testing. Preferred: * Previous experience in a healthcare setting preferred. * Certification may be obtained (CHUC - Certified Health Unit Coordinator) through the National Association for Health Unit Coordinators. Additional Information * Schedule: Full-time * Requisition ID: 25006390 * Daily Work Times: 7am - 7:30pm * Hours Per Pay Period: 72 * On Call: Yes * Weekends: Yes

The Health Unit Coordinator II is responsible for supporting patient care delivery by processing physician orders, maintaining patient records, managing patient information, scheduling, and providing customer service. The Health Unit Coordinator II will be responsible for cardiac telemetry monitoring in ICU and CVU. The individual has excellent organization and communication skills (written and verbal). Responsibilities: * Works collaboratively with customers to ensure that accurate clerical information is obtained and distributed in a timely and confidential manner. * Completes documents legibly and accurately enters orders into the Hospital Information System in a timely manner. Completes HUC tasks and clipboards timely. * Initiates and maintains medical record organization from admission through transfer and or discharge consistent with the standards established by NMRH. Both electronic and paper chart checks completed per policy. * Demonstrates professional and courteous skills in all modes of communication (phone, email, fax, one on one, call system, etc.) * Demonstrates an understanding of the medicolegal implications and responsibilities related to Colleague and patient records to protect the colleague, patient and hospital adhering to privacy and confidentially mandates. * Accurately captures charges to support correct patient billing. * Takes initiative in expanding job-related knowledge and skills to improve performance and adjust to change. Performs other job-related functions as assigned. * Monitors patients on telemetry on ICU or CVU, reporting adverse rhythms to nursing. Required: * Minimum of high school graduate with training on personal computers (with different applications), general office equipment use and procedures. Course work in medical terminology, anatomy and physiology preferred. * Completes and passes the HUC telemetry monitoring class thru MNM and maintains skill through annual competency testing. Preferred: * Previous experience in a healthcare setting preferred. * Certification may be obtained (CHUC - Certified Health Unit Coordinator) through the National Association for Health Unit Coordinators. Additional Information * Schedule: Full-time * Requisition ID: 25006389 * Daily Work Times: 7am - 7:30pm * Hours Per Pay Period: 72 * On Call: No * Weekends: Yes

Shift: Full Time Nights(6:30pm - 7:00am) Under the direction and supervision of a Registered Nurse, performs the receptionist and secretarial duties on the unit assigned and meets the communication needs of the patient (family, departmental staff and medical staff). Supports the nursing staff by performing specific patient care duties to meet safety and comfort needs of the patient. Assist and maintains a safe and clean work environment. Maintains patient privacy, dignity, confidentiality, and respects patient's rights. Essential Functions and Responsibilities: * Performs purposeful hourly rounding including: Pain, Position, Personal needs, and Possessions * Promptly answers telephone/call lights in a polite manner and relaying pertinent information to the appropriate staff * Assists nursing staff with patient care by making patient beds, giving baths, passing waters, feeding patients, providing oral care, accurate Intake & Output, assisting with mobilization/ambulation, daily weights, performing bedside glucose testing and obtaining vital signs and any other duties assigned by the RN * Greets patient/family upon arrival to the nursing unit and assists in the transportation of patients to and from other units and test areas * Ensures all rooms and work areas are clean and tidy (e.g. patient rooms, clean utility, and soiled utility), IV poles, suction machines, commodes, and other equipment are cleaned and properly stored * Has working knowledge of our electronic health record system and computer * Upon discharge of patient, prepares room for new patient including removal of patient care equipment and supplies as appropriate (e.g. IV poles, commodes, urinals, and suction canisters) * Accurately transcribes and processes physician orders * Orders and maintains supplies and forms * Maintains census board of admissions, discharges and transfers to and from unit and completes assigned logs * Maintains appropriate documentation, update charts accurately and timely, anticipates admits and discharges ensuring proper paperwork is in place * Monitors cardiac monitors and reports any alarms to the appropriate nursing staff or Charge Nurse * Processes orders in computer system before noting as completed * Requisitions tests as ordered, completes necessary forms and notifies consultations timely * Assists in directing patients/families as needed; treats all with respect * Interacts professionally with patient/families and provides explanations and verbal reassurance as necessary * Demonstrates ability to utilize the electronic record * Demonstrates ability to assist with patient positioning, picking up and delivering items to other departments, and assists in setting up and taking down of traction * Demonstrates organizational ability through effective use of time and equipment * Demonstrates role reflective of unit and organizational goals; communicates with patients, visitors, co-workers, physicians and other health care members * Participates in quality assurance and quality improvement activities * Maintains unit logs as required * Maintains an orderly unit environment with sufficient supplies and equipment in order to facilitate staff performance of patient care * Performs all other department related duties as assigned by the RN Qualifications: Required: * High school diploma or equivalent * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * BLS Certification * Knowledge of keyboard/computer * Data entry experience * Medical terminology knowledge Preferred: * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * Current State of Michigan CAN certification * Previous work experience or training as a Unit Clerk and Nurse Aide * Previous data entry experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans. Additional Information * Schedule: Full-time * Requisition ID: 25006736 * Daily Work Times: 6:30pm-7am * Hours Per Pay Period: 72 * On Call: No * Weekends: Yes

New Increased Wages! Full Time Night Shift (7pm-7:30am) Under the direction of a Registered Nurse, performs the receptionist and secretarial duties on the unit assigned. Meets the communication needs of the patient (family, departmental staff and medical staff). Supports the nursing staff by performing basic nursing care to the patient. Assist and maintains a safe and clean work environment. Maintains patient privacy, dignity, confidentiality, and respects patients rights. Essential Functions and Responsibilities: * Performs purposeful hourly rounding including: Pain, Position, Personal needs, and Possessions * Promptly answer's telephone/call lights in a polite manner and relaying pertinent information to the appropriate staff * Assists nursing staff by making patient beds, giving baths, passing waters, feeding patients, oral care, accurate I & O, ambulating patients, daily weights, and vital signs and any other duties assigned by the RN Required: * High school diploma or equivalent * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * BLS certification within 3 months of hire * Knowledge of keyboard/computer * Data entry experience * Medical terminology knowledge Preferred: * Current State of Michigan certification * Previous work experience or training as a Unit Clerk and Nurse Aide * Previous data entry experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25005159 * Daily Work Times: 7pm-7:30am * Hours Per Pay Period: 72 * On Call: No * Weekends: Yes

Shift: Full Time Nights(6:30pm - 7:00am) Under the direction and supervision of a Registered Nurse, performs the receptionist and secretarial duties on the unit assigned and meets the communication needs of the patient (family, departmental staff and medical staff). Supports the nursing staff by performing specific patient care duties to meet safety and comfort needs of the patient. Assist and maintains a safe and clean work environment. Maintains patient privacy, dignity, confidentiality, and respects patient's rights. Essential Functions and Responsibilities: * Performs purposeful hourly rounding including: Pain, Position, Personal needs, and Possessions * Promptly answers telephone/call lights in a polite manner and relaying pertinent information to the appropriate staff * Assists nursing staff with patient care by making patient beds, giving baths, passing waters, feeding patients, providing oral care, accurate Intake & Output, assisting with mobilization/ambulation, daily weights, performing bedside glucose testing and obtaining vital signs and any other duties assigned by the RN * Greets patient/family upon arrival to the nursing unit and assists in the transportation of patients to and from other units and test areas * Ensures all rooms and work areas are clean and tidy (e.g. patient rooms, clean utility, and soiled utility), IV poles, suction machines, commodes, and other equipment are cleaned and properly stored * Has working knowledge of our electronic health record system and computer * Upon discharge of patient, prepares room for new patient including removal of patient care equipment and supplies as appropriate (e.g. IV poles, commodes, urinals, and suction canisters) * Accurately transcribes and processes physician orders * Orders and maintains supplies and forms * Maintains census board of admissions, discharges and transfers to and from unit and completes assigned logs * Maintains appropriate documentation, update charts accurately and timely, anticipates admits and discharges ensuring proper paperwork is in place * Monitors cardiac monitors and reports any alarms to the appropriate nursing staff or Charge Nurse * Processes orders in computer system before noting as completed * Requisitions tests as ordered, completes necessary forms and notifies consultations timely * Assists in directing patients/families as needed; treats all with respect * Interacts professionally with patient/families and provides explanations and verbal reassurance as necessary * Demonstrates ability to utilize the electronic record * Demonstrates ability to assist with patient positioning, picking up and delivering items to other departments, and assists in setting up and taking down of traction * Demonstrates organizational ability through effective use of time and equipment * Demonstrates role reflective of unit and organizational goals; communicates with patients, visitors, co-workers, physicians and other health care members * Participates in quality assurance and quality improvement activities * Maintains unit logs as required * Maintains an orderly unit environment with sufficient supplies and equipment in order to facilitate staff performance of patient care * Performs all other department related duties as assigned by the RN Qualifications: Required: * High school diploma or equivalent * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * BLS Certification * Knowledge of keyboard/computer * Data entry experience * Medical terminology knowledge Preferred: * Successful completion of a Nurse Aide training program, or 6 months experience as a Nursing Assistant in a Healthcare facility, or completion of fundamentals if enrolled in an Accredited School of Nursing program * Current State of Michigan CAN certification * Previous work experience or training as a Unit Clerk and Nurse Aide * Previous data entry experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans. Additional Information * Schedule: Full-time * Requisition ID: 25004601 * Daily Work Times: 6:30pm-7am * Hours Per Pay Period: 72 * On Call: No * Weekends: Yes

The Health Unit Coordinator II is responsible for supporting patient care delivery by processing physician orders, maintaining patient records, managing patient information, scheduling, and providing customer service. The Health Unit Coordinator II will be responsible for cardiac telemetry monitoring in ICU and CVU. The individual has excellent organization and communication skills (written and verbal). Responsibilities: * Works collaboratively with customers to ensure that accurate clerical information is obtained and distributed in a timely and confidential manner. * Completes documents legibly and accurately enters orders into the Hospital Information System in a timely manner. Completes HUC tasks and clipboards timely. * Initiates and maintains medical record organization from admission through transfer and or discharge consistent with the standards established by NMRH. Both electronic and paper chart checks completed per policy. * Demonstrates professional and courteous skills in all modes of communication (phone, email, fax, one on one, call system, etc.) * Demonstrates an understanding of the medicolegal implications and responsibilities related to Colleague and patient records to protect the colleague, patient and hospital adhering to privacy and confidentially mandates. * Accurately captures charges to support correct patient billing. * Takes initiative in expanding job-related knowledge and skills to improve performance and adjust to change. Performs other job-related functions as assigned. * Monitors patients on telemetry on ICU or CVU, reporting adverse rhythms to nursing. Required: * Minimum of high school graduate with training on personal computers (with different applications), general office equipment use and procedures. Course work in medical terminology, anatomy and physiology preferred. * Completes and passes the HUC telemetry monitoring class thru MNM and maintains skill through annual competency testing. Preferred: * Previous experience in a healthcare setting preferred. * Certification may be obtained (CHUC - Certified Health Unit Coordinator) through the National Association for Health Unit Coordinators. Additional Information * Schedule: Full-time * Requisition ID: 25005920 * Daily Work Times: 7pm - 7:30am * Hours Per Pay Period: 72 * On Call: No * Weekends: Yes